WP7 mobile network (UK) - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I put WP7 on my HD2 today and the automatic network it picks is T-Mobile UK but I'm with Virgin. I went to the settings to look for Virgin but it's not in the list. If I use it as T-Mobile, is that going to count as 'roaming'? A text and a call I made over an hour ago haven't shown up on my Virgin account's recent calls yet, so I'm going to assume this is the case (it's normally takes less than 30 minutes unless roaming).
Does anyone know how I can enable it for Virgin?

Yep, I'm having the same problems... I can' find a place where I can change the settings to put a manual network in place...

have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.

Virgin use T-mobile's phone masts, you won't be charged any roaming fees.

oc_masta said:
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Click to expand...
Click to collapse
Just to let u guys know, I did the same, and 3g works, it also displays virgin media now.

To clarify things a bit. Some ROM''s don't display correctly the names ot virtual mobile operators like Virgin or Tesco in the UK or elsewhere in the world. Instead the phones display the name of the network that is actually used by the virtual operator. That shouldn't be a problem at all and involves no additional costs to the user

Thanks for all the advice. I checked this morning and the call and text came through uncharged, so it wasn't roaming. Unable to confirm whether the connection setup suggested works for me as I got impatient last night and wasn't too impressed with WP7 anyway, so decided to flash NANDroid (seeing as I now had the right HSPL and MAGLDR in place for WP7).
Thanks again.

hread moved to HD2 Windows Phone 7 Q&A and General

If your on Virgin Mobile you will need to change the APN settings under 'mobile network' in settings for Virgin mobile to get 3G and such

Related

3G + Universal + Australia

Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael
I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.
I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.
Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com
I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.
Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."
my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.
Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?
Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM
the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.
Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?
I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)
JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess
telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.
spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
Click to expand...
Click to collapse
i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)
It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google

Alaska 3g hd2 setup

Went through a little bit of work and thought id share.
The only provider of 3G in Alaska at this time, that I have been able to discern is At&t. The At&t network here is not as developed as their counterpart CDMA providers. Meaning the GSM phone is not idel in most of the state. With this being said. I haven't had to many problems with GSM service here in over 6 years.
So this being my second unlocked phone (first is a IMATE KJAM). I decided to research into 3G for my upgrade. I tend to keep phones a bit longer than most. This meant I had to have what I demend the best replacement. Also WINMO was a must (allthough ANDROID was tempting ). The HTC HD2 fit the bill nicely.
I would need a HD2 that ran on the AT&T 850 MHZ band for 3G.This meant getting one of the Australian TELSTRA T9193 HD2's. As I found out its gonna cost about $400.00 more for this model HD2 . So I bit the bullet. Found a supplier on EBAY. Shelled out the cash, and in 4 days its was here .
With the help of these forums. I was able to flash a custom rom (Artemis HD2 version 5.0). Within a half hour of unboxing my fantastic new toy. I then did a hard reset. After which i sat in basked in the glory that is the HD2.
Data settings are a little off up here in Alaska. I'm on AT&T but we use CELLULAR ONE (DOBSON) for data (I.E. Internet). So going to my SETTINGS menu on the HD2. I found the WIRELESS CONTROLS tab (had to scrole to the top) and clicked it. I then went to the DATA CONNECTION tab and clicked it. Under CONNECTION SETUP i set COUNTRY to UNITED STATES and OPERATOR to CELLULAR ONE (DOBSON CELLULAR). Then hit OK or whatever the execute button was. The phone did its thing. This was fantastic compared to other unlocked phones I've hooked up in the past. I found there to be a problem with the PROXY setting. So back under WIRELESS CONTROLS i hit the MENU tab (its at the bottom). Then hit the CONNECTIONS tab. This pulled up the old standard modem connections. At the top it said CELLONEWAP. Under this I navigated to MANAGE EXISTING CONNECTIONS and hit it. At the top of the next screen you find PROXY SETTINGS. There 2 check boxes uncheck the second one down (THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET). Hit OK twice and your almost done . Under WIRELESS CONTROLS I turned on my now working DATA CONNECTION and 3G using the switch on the right.
Presto ALASKAN HD2 3G .
Hope this helps any of you if your up here in the Far North .
My old Dobson account never worked right on my Gen1 Iphone (pre-att carry). Give me a shout! Alaska Hacks the HD2 Right!
-Currently No Edge(something with wap.cingular proxy) I connect but no internet. Keep'n IT Real.
wow!!!
I left alaska in 2001 with some no name prepaid, outrageously priced phone.
Glad to see they are almost up with the times!
Do you have the cell one setting you used? I'd like to run Edge with my TMOUS HD2 but cant get it to connect. I have an old CellOne Sim card and I suspect thats the issue. THe last time I tryed to get a new Sim from ATT they said I need a new contract. Currenlty I spend $92 for 2 phones 750 anytime minutes shared and unlimited data I didnt see a current contract that was competitive.
you dont reed new contract to get new sim card..

Use of Samsung Focus in UK?

I was wondering, if I was to order a SIM unlocked Samsung Focus from america (there are a few on ebay) would I have any problems using it in the UK?
As far as I can tell it has the same GSM bands as UK phones, but I am wondering why it wasnt launched in the UK?
I think you will have trouble configure MMS for use with your own network of choice (known issue and seems no solution so far). Also, it may or may not support the 3G frequency depending on which band your carrier uses (Focus only supports 2100Mhz band outside of US).
In UK, you should just order the Ominia 7. Same phone (and looks better than Focus, IMO) sans the SD card slot. But with the amount of trouble of getting any SD card to work reliably with Focus, you might jsut forget about it ever had a SD slot in the first place.
I ordered mine to Norway from ebay. Everything but MMS works perfect, and the MMS issue can be fixed with an app from the Samsung Zone in the Marketplace which allows you to change the settings that at&t have hidden away.
I got the Samsung Focus recently and I'm using it on Vodafone UK. I notice that sometimes despite the phone saying full 3G there's no connection and I have to reboot the phone to get a data connection. Anyone else had this?
I have an unlocked Focus too... for those that have successfully got the 3G to connect - what tarriffs are you on, and how did you get it setup??
Cheers
Samsung Focus in the UK
I have a Samsung Focus from Ebay. I have unlocked the phone from fastgsm which was instant and simple to do.
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Just a quick comment. I can;t get the radio to pickup much. I have changed the region to International but I am still getting a terrible signal although I do get some stations they are quickly lost if you move at all. Any help?
^^ I have the same problem with the radio. Unlocked via FastGSM.
howdy. I've got an unlocked focus on vodafone pay as you go SIM; they can't seem to give me any APN etc settings that allows the internet to work. Do you mind me asking what you've entered into yours??
StephenCurry said:
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Click to expand...
Click to collapse
howdy. I've got an unlocked focus on vodafone pay as you go SIM; they can't seem to give me any APN etc settings that allows the internet to work. Do you mind me asking what you've entered into yours??
StephenCurry said:
I have a Samsung Focus from Ebay. I have unlocked the phone from fastgsm which was instant and simple to do.
I have the internet and 3g working fine so far by simply adding the Vodafone APN settings in the menu. I haven;t tried mms messages but don;t really use them anyway but think they should work if you use the samsung app for configuring the phone fromt he store.
Just a quick comment. I can;t get the radio to pickup much. I have changed the region to International but I am still getting a terrible signal although I do get some stations they are quickly lost if you move at all. Any help?
Click to expand...
Click to collapse
Please can you provide details of the apn settings that i must enter as the vodafone rep told me to enter some wap rubbish that didn't work. thanks Lee
Hi update to anyone with the same problem on vodafone enter the apn number in settings-cellular. at bottom add/edit apn:
APN wap.vodafone.co.uk
user name wap13
password wap14
hope this helps.

[Q] unlocked tmobile hd2 no data connection??? please help

i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha

Simple Mobile with Pantech Element Tablet

I just bought a 750mb data plan ($25/mo) to use with my Pantech Element. Inserted the sim, did the set up, voila! got a Simple Mobile connection showing in my taskbar. It was only an Edge signal but what the heck the Element was not designed to be compatible with the 1700mz Simple Mobile network. Only problem was that there was no internet connection. Called Simply Mobile support, they verified with me the setup was done properly, put me on hold for a few minutes, and told me that they were sorry, but since the Element was not supported they didn't guarantee anything. Since they don't give refunds, I'm thinking I'm out $25. Starting searching for information on wireless APN settings and by tweaking the APN installed during the sim activation was finally able to connect. The bad news is the speed is around 56 kbps; remember the old dial-up modem? Still I'm not convinced that there is not that perfect APN configuration out there that will give me some acceptable speed. I live in Louisville, Ky and know nothing about Simple Mobile data speed around here. I welcome any help with APN settings for Simple Mobile.
Paul

Categories

Resources