Hello.
Does anyone know what the network settings should be for Virgin Mobile? I have 3G enabled on my account but I cannot browse the web. Their website doesn't have the information. I called them several times and was on hold for more than half an hour each time. When I finally got a hold of them they had no asnwer for me and said they will get back to me . It's been many days now and still no solution.
Many thanks.
Network connection settings for Internet via 3G with Virgin Mobile Australia
Got the answer from Virgin Mobile. It took them a while but they certainly were very helpful. In case anyone is interested...
I chose Virgin Mobile as their data plans are more generous than other networks. You can get 1GB for $10 a month providing you have an existing plan with them already.
Network Connection Name: VirginInternet
Modem Name: VirginInternet
Modem: Cellular Line (GPRS, 3G)
Access Point Name: VirginInternet
Proxy Settings...
Enable checkbox for "This network connects to the Internet".
That's it.
It is now May 2009 and I am, as always, catching up. My previous dog (HTC Hermes) which had served me very well has recently drowned and I have procured a Kaiser replacement. Sadly I had not had a chance to make a 'Virgin' BB connection prior to its' departure and started new directly on the Kaiser.
The good news is, after a 14 hours of dogged internet frustration, THANKS to your post I am up and running and gettiing this new Kaiser puppy into shape! All being well it will serve me until I am again many years out of date.
Thank you again.
Doog Trainer
and SIT!
Oh P.S.
The answer was in the spaces I had put in between the 'Virgin' and 'Internet' that are CRITICAL!! NOT,NOT to be there.
Also The same name VirginInternet MUST EXIST for all parts "Network Connection Name", "Modem Name" and "Access Point Name". not just the Access Point Name. Then "That's it" just as you say.
thanks, i am about to sign up for virgin mobile and will find this useful.
I can confirm these settings work, as an Australian pre-paid VirginMobile customer.
Quick question - as ever i've searched but not found anything in the Blackstone forum, so pre-emptive apologies if it's right under my nose..
On the HTC Touch HD Handset - Connections ; Network Management, it gives the option to choose between "mobile web" and "O2 active."
can someone please tell me which is superior / faster (if either) and what further configuration settings i may need to change to get the best signal & performance? Im on a pre-pay contract with the monthly Bolt On of "Unlimited" Internet form O2.
many thanks
I use mobile web and the speed seems ok. I can't remember if I ever bothered with the O2 Active.
Anyway you can try either using the websites you will most likely be accessing. I'd say you should clear the browser cache before each website test. An Edge connection is best from my research but I am not really bothered for what I use the mobile for.
At the end of the day if you need supreme speed you have to use the desktop. Hope that helps.
You use the mobile web connection for Internet access. The O2 Active setting is WAP and used for MMS.
Remember if you are on PAYG, you need to use the PAYG settings, not pay-monthly. Change the APN from mobile.o2.co.uk to payandgo.o2.co.uk, ussername=payandgo, password=password
I am with o2 pre pay contract.
Just some info if your using an old sim card that you`ve had for a couple of phones (upgrades), i found out my sim card wasn`t a 3G sim card. In my blackstone all i got was the edge network, After contacting o2 they sent me a new sim card and i now pick up the HSPDA network,which is indicated by H.
You can tell by looking at the serial code on the sim . It should say 3G at the end of the serial.
Does anyone know how to configure their o2 connection so that GPRS is enabled but not 3G. I am having trouble as when I try the settings always shows as 3G?
romsyam said:
Does anyone know how to configure their o2 connection so that GPRS is enabled but not 3G. I am having trouble as when I try the settings always shows as 3G?
Click to expand...
Click to collapse
Settings, Phone, Band, Network Type - GSM (i think!)
I am not sure if my setup is causing this issue or not.
I have a US Dell AT&T unit running with an iPad unlimited data plan SIM card,
I have an APN configured with "Broadband" as the cingular APN's dont seem to work
with the iPad data plan.
It seems that the 3G data connection seems to drop randomly and I have to go into Mobile Networks and change the apn from and back to the Broadband entry to kick 3G back on.
I also have an issue where I go into any APP that uses GPS i.e Google Maps and it instantly kills 3G when the GPS kicks on. I can get it to do this every time.
I think it may be more related to the iPad SIM than anything, but I dont have a 3G SIM with a standard plan and voice.
I also have had major issues with the Rebel Sim II v1.1 and TMobile where EDGE data works for about 20 min and then never works again.
Anyone else see anything like this?
Also wondering if I have a defective Streak.
G
unlocked dell UK with 2.1 MCR, same problem.
I also initially thought the gps was the matter, but with Radardroid I don't have any issue. Also if I switch-on the gps from any widgets..
The connection shutdown with GOOGLE MAP
When i put my simcard (TIM italy) on streak, it set the apn for GPRS, WAP and MMS
I always use gprs and I have a limited (3G/month) flat-plan (in italy don't exist a full flat mobile connection!).
I don't have a plan for wap connection, because I do not use more than ten years!!
For me it is not the first time that I lose $$$ using involuntarily the (very old) wap connection, because some app call this connection. And it has always happened configuring gmail or using google map.
So I think that these google apps try to switch to using another connection with different apn
I tweaked my wap apn with a fake address.
So when i launch googlemap, it try to switch to wap connection but it fails due the fake address; I save my $$$, but I lose the umts/hsdpa and need a reconnection.
Maybe at the same on your dell, the app don't find the apn e lose the connection
Sorry for my bad English, but I think I've given you some good clues
Same exact setup (pad data sim) and same problem. Using 2.1 and beta unit.
Sent from my Dell Streak using XDA App
Hi,
make sure you had checked "supl" of APN type in your new APN profile.
The SUPL (AGPS) protocol was trying to work.
YESS! your advice was very helpful and I have solved my problem. Now googlemaps no longer shutdown the 3G connection
Thank you very much
That also worked for me, Brilliant! Thanks so much.
Think this was my main issue with the Rebel Sim too, going to try my TMobile SIM later.
G
I've placed my iPhone 4 SIM in the device and I can use the phone (calling) all I want but the data does not function correctly. I've used the default APN information and also made my own:
ATT Wireless
APN: wap.cingular
user: [email protected]
pass: CINGULAR1
MCC: 310
MNC: 410
I've also tried my iPad SIM. The data will work a for a few moments and then stop responding. I keep the AT&T network identifier and the (H) network indicator the entire time. When the data is not working, the arrows fluctuate back and forth but I alway receive a timeout message or a data failure error. Any one have any suggestions? I had AT&T reprovision my iPhone 4 SIM with the standard unlimited smartphone data plan but it did not help.
Thanks.
I was able to get my iPad sim working by adding a new APN with the name "Broadband"
This worked without any issues on my streak.
G
I put WP7 on my HD2 today and the automatic network it picks is T-Mobile UK but I'm with Virgin. I went to the settings to look for Virgin but it's not in the list. If I use it as T-Mobile, is that going to count as 'roaming'? A text and a call I made over an hour ago haven't shown up on my Virgin account's recent calls yet, so I'm going to assume this is the case (it's normally takes less than 30 minutes unless roaming).
Does anyone know how I can enable it for Virgin?
Yep, I'm having the same problems... I can' find a place where I can change the settings to put a manual network in place...
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Virgin use T-mobile's phone masts, you won't be charged any roaming fees.
oc_masta said:
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Click to expand...
Click to collapse
Just to let u guys know, I did the same, and 3g works, it also displays virgin media now.
To clarify things a bit. Some ROM''s don't display correctly the names ot virtual mobile operators like Virgin or Tesco in the UK or elsewhere in the world. Instead the phones display the name of the network that is actually used by the virtual operator. That shouldn't be a problem at all and involves no additional costs to the user
Thanks for all the advice. I checked this morning and the call and text came through uncharged, so it wasn't roaming. Unable to confirm whether the connection setup suggested works for me as I got impatient last night and wasn't too impressed with WP7 anyway, so decided to flash NANDroid (seeing as I now had the right HSPL and MAGLDR in place for WP7).
Thanks again.
hread moved to HD2 Windows Phone 7 Q&A and General
If your on Virgin Mobile you will need to change the APN settings under 'mobile network' in settings for Virgin mobile to get 3G and such
I'm a smartphone noob [though slightly above-average with technology in general] - the Nexus 4 is my first smartphone, and I've been lurking here for a week looking for all possible solutions for my problem and none have worked, so please bear with the longish post:
Nexus 4 16GB, bought from the US Play store - using it since Monday, Dec 10. I'm using it with a Straight Talk AT&T SIM, and I have *no cellular data* whatsoever. I have been using the phone for a week now, and I haven't been able to use the internet except on wifi. No 3G/EDGE/HSPA+ logos next to the signal bars - in fact the signal bars always grey when wifi is off. I have only seen the signal bars turn blue when the wifi is on, never on a cellular network.
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
My old device was an AT&T locked dumbphone, so I couldn't change the APN settings on it to use the data on StraightTalk, but when I put my Straight Talk SIM in, it shows the 3G logo next to the signal bars suggesting that my StraightTalk account is probably provisioned correctly for data.
Hard reset, repeated reboots and repeated toggling of data and airplane modes have all been tried, and nothing has changed the situation. I have perfect voice and text messaging connectivity and zero data.
As a smartphone noob - is there a separate radio in the phone for data connections, and is it possible that this radio alone is a lemon on my phone? I *do not* have access to another micro-SIM, unfortunately - CDMA is popular in my town and the only two of my friends who have phones with removable SIMs probably won't appreciate having their regular SIMs cut down to micro for me to test. Without being able to test it, I don't know if I should just RMA it either.
***UPDATE*** : FIXED
I got a T-Mobile SIM to test the phone, and data worked perfectly well on that, so I concluded it probably wasn't the phone. T-Mobile wasn't an option for me though, because they have crappy reception in most of my town.
Happened to travel to Boston, tried my StraightTalk SIM in a friend's phone there - data worked fine then. So now I didn't know if it was the phone or the SIM.
After three weeks of grief and fighting, I got StraightTalk to send me a replacement SIM, which fixed the issue immediately - I had full HSPA data connectivity within five minutes of dialing their number to have my SIM activated.
Turn on Mobile data?
Have you enabled the 3G/mobile data switch built into android? Settings > Wireless & data > More > Mobile Networks > data Enabled Tick that if its unchecked, Im still waiting for mine but my HTC explorer running a vanila flavour of ICS has a similar settings menu, its somewhere along those lines bud, post back with results. As i said might be in a different location due to the differing OS versions
Good luck mate, Blewk
EDIT: Nevermind ive just opened my eyes and noticed you've tried it xD
so try calling this number *#*#4636#*#* and going through each of those settings (apart from LTE of course) see if any of them give you a Data connection. constantly checking the data switch on the phone at all times though making sure its enabled If this offers no luck im out of ideas for you mate
Blewk
Blewk said:
Have you enabled the 3G/mobile data switch built into android? Settings > Wireless & data > More > Mobile Networks > data Enabled Tick that if its unchecked, Im still waiting for mine but my HTC explorer running a vanila flavour of ICS has a similar settings menu, its somewhere along those lines bud, post back with results. As i said might be in a different location due to the differing OS versions
Good luck mate, Blewk
Click to expand...
Click to collapse
Thank you, but I have done that too. That isn't restoring connectivity.
irsquared said:
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
.
Click to expand...
Click to collapse
So what are your APN setting? Can't really trust CSRs since they aren't using a Nexus 4 to test themselves.
Hung0702 said:
So what are your APN setting? Can't really trust CSRs since they aren't using a Nexus 4 to test themselves.
Click to expand...
Click to collapse
I've attached screenshots with the current settings, which are the ones the CSRs recommended.
I have also tried
deleting the proxy+port
changing both proxies to addressort format
changing the APN type to "default,supl,mms".
editing the SIM's default APN values to these, instead of creating a new APN.
and various combinations of these. None of these have helped. (I reboot and wait 30-45 minutes after every change in these settings).
EDIT: addressort is address(colon)port. Forgot to disable smilies.
Try changing your MMS Proxy to 66.209.11.33 see if that helps. Its the only difference I can see.
Sent from my Nexus 4
riko540 said:
Try changing your MMS Proxy to 66.209.11.33 see if that helps. Its the only difference I can see.
Sent from my Nexus 4
Click to expand...
Click to collapse
Thank you, I've tried that too. Since my other phone (without the correct APN) still shows the 3G logo next to the signal bars and the Nexus 4 doesn't show any data speed indications, is it safe to assume the issue is with the device and not the network?
Blewk said:
so try calling this number *#*#4636#*#* and going through each of those settings (apart from LTE of course) see if any of them give you a Data connection. constantly checking the data switch on the phone at all times though making sure its enabled If this offers no luck im out of ideas for you mate
Blewk
Click to expand...
Click to collapse
Thanks. I was trying just that (saw the *#*#4636#*#* code on another forum), and none of the options work. I'm wondering if that means my radio is dead. I don't want that to be the case, but I can't think of another explanation
You appear to not have an APN type set up.
Sent from my Nexus 4 using Tapatalk 2
Edit: use these settings. Except in the first APN remove the first proxy line.
http://wirevalley.com/ultimate-apn-settings-for-straight-talk-with-android/
Edit 2: yes you do have apn type... My bad. Haha
irsquared said:
Thanks. I was trying just that (saw the *#*#4636#*#* code on another forum), and none of the options work. I'm wondering if that means my radio is dead. I don't want that to be the case, but I can't think of another explanation
Click to expand...
Click to collapse
I think I have the same problem as the OP. In my case, the HSPA radio connects about 50% of the time after a reboot. In my case, I'm convinced that the loss of signal is attributed to failure to communicate with the SIM card.
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Dr Zoidberg said:
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Click to expand...
Click to collapse
It looks like the SIM details are being seen - I have voice and texting capabilities, and my signal bars are present but grey. Sorry to hear about your phone - my data connection is out 100% of the time though.
I've ordered a T-Mobile SIM to check this out - this way I should be able to figure out whether it's the network or the SIM.
Update: I've tried a T-Mo SIM and it works perfectly. So it's not the device.
However T-Mo isn't actually a viable option for me because they have very limited coverage where I live. Straight Talk keep telling me their provisioning is okay - any way to check on this? What other issues could I possible have that might be causing this?
irsquared said:
Update: I've tried a T-Mo SIM and it works perfectly. So it's not the device.
However T-Mo isn't actually a viable option for me because they have very limited coverage where I live. Straight Talk keep telling me their provisioning is okay - any way to check on this? What other issues could I possible have that might be causing this?
Click to expand...
Click to collapse
Are you sure you have AT&T 3G coverage near you? I looked on AT&T's map for my work place and it shows 3G coverage but the entire county only gets 2G EDGE. And EDGE is horribly slow, I can't download anything. Went to Wal-Mart there and went to the wireless store and they confirmed that there is no 3G coverage in the area except for Verizon (which I had before this phone). I have an app called Network Signal Info, it will tell you what type of data network you are connecting too even when on wifi. It tells me EDGE2 at work HSPA at home.
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en Network Signal Info
Edit: just wanted to add that I read somewhere in a thread here that the colors blue and gray only signify if you are connected to google services or not. Blue you're connected, gray you're not.
kzoodroid said:
Are you sure you have AT&T 3G coverage near you?
Click to expand...
Click to collapse
Dead sure - as I said in my original post, I put my SIM back in my old (locked) dumbphone and it shows the 3G logo - though I can't use data on that phone because I'm locked out of the APN settings. And colleagues at work with have HSPA+ on AT&T. I can't try their SIMs though, because they don't use micro-SIM.
As for signal bar colours - even if there is no Google connectivity, it should at least show me a 3G or H/H+ next to the signal bars, which doesn't happen - and I cannot access anything on the internet anyway. I tried actually accessing the internet via the browser and various apps, I'm not deciding my connectivity based on the bar colours.
ALSO: When I use *#*#4636#*#* to turn the radio off and then on again, "GPRS service" goes to "connecting" but eventually stops at "disconnected". And the "network type" in that menu says "HSPA", so it looks like the network is kicking me off though I can't for the life of me say why that's happening.
Dr Zoidberg said:
I think I have the same problem as the OP. In my case, the HSPA radio connects about 50% of the time after a reboot. In my case, I'm convinced that the loss of signal is attributed to failure to communicate with the SIM card.
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Click to expand...
Click to collapse
I'm constantly get this issue where the signal bar becomes just an outline every minute or so and I lose connection. When this is happening sms becomes erratic (I receive texts multiple times sometimes 20-30 minutes after it was first sent, texts are received in the wrong order, cannot send texts until i restart phone).
Possibly hardware issue?
I had the same problem... could connect to the wireless network only if wireless data was disabled or WIFI was on.
Ordered a replacement which came today, and all is good Seems to be a hardware issue.
irsquared said:
I'm a smartphone noob [though slightly above-average with technology in general] - the Nexus 4 is my first smartphone, and I've been lurking here for a week looking for all possible solutions for my problem and none have worked, so please bear with the longish post:
Nexus 4 16GB, bought from the US Play store - using it since Monday, Dec 10. I'm using it with a Straight Talk AT&T SIM, and I have *no cellular data* whatsoever. I have been using the phone for a week now, and I haven't been able to use the internet except on wifi. No 3G/EDGE/HSPA+ logos next to the signal bars - in fact the signal bars always grey when wifi is off. I have only seen the signal bars turn blue when the wifi is on, never on a cellular network.
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
My old device was an AT&T locked dumbphone, so I couldn't change the APN settings on it to use the data on StraightTalk, but when I put my Straight Talk SIM in, it shows the 3G logo next to the signal bars suggesting that my StraightTalk account is probably provisioned correctly for data.
Hard reset, repeated reboots and repeated toggling of data and airplane modes have all been tried, and nothing has changed the situation. I have perfect voice and text messaging connectivity and zero data.
As a smartphone noob - is there a separate radio in the phone for data connections, and is it possible that this radio alone is a lemon on my phone? I *do not* have access to another micro-SIM, unfortunately - CDMA is popular in my town and the only two of my friends who have phones with removable SIMs probably won't appreciate having their regular SIMs cut down to micro for me to test. Without being able to test it, I don't know if I should just RMA it either.
Click to expand...
Click to collapse
I to am having the same problem connecting to data networks. I have had the nexus 4 for about 2 weeks and its been an amazing phone until this morning when I had no data connection in town and around town. My iPhone 4 has 3G connection in the same area, with the same sim card. Ive already looked around the net and found the post to reset the radio but nothing happened. After not having radio or data for about 2 hours my phone finally fixed its self. I have no clue why I lost data connection or how it fixed its self. I will stay posted to see what happens but maybe there is some bad hardware in the device that is just now starting to surface.???
Hi I appear to have the same problem. My phone is able to make calls/text and etc with data off but when data is turned back on it screws around, doesnt connect to the internet, grey outline on service and etc. I'm thinking this is an hardware issue but how would I go and exchange this. One more thing, I bought this brand new from someone, does that matter?
Lowkey1 said:
Hi I appear to have the same problem. My phone is able to make calls/text and etc with data off but when data is turned back on it screws around, doesnt connect to the internet, grey outline on service and etc. I'm thinking this is an hardware issue but how would I go and exchange this. One more thing, I bought this brand new from someone, does that matter?
Click to expand...
Click to collapse
If you want to RMA your phone, you can transfer the ownership by calling Google Play support. You will need the device IMEI and the email address of the original purchaser. Just tell them the phone was gifted to you. After the ownership is transferred, you can begin the RMA process.
Sent from my Nexus 4 using xda premium