Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael
I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.
I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.
Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com
I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.
Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."
my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.
Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?
Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM
the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.
Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?
I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)
JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess
telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.
spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
Click to expand...
Click to collapse
i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)
It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google
Related
Hi,
I just bought a T-Mobile Pocket PC. It is locked onto T-Mobile and I want to use it on Cingular Wireless for a couple of days till my number is ported to T-Mobile in the next 5-6 days as I have been told.
Any solutions will be most appreciated but please understand it is a brand new unit I have bought after cooking the ROM on the old Siemens SX-56 still lying with me; and I really really don't want to mess this one up. It has Windows Mobile 2003 edition on it.
Thanks in advance for your help.
Before trying to unlock it, I would check that Cingular are NOT operating on the 850Mhz band in your area as they are in mine (Atlanta) As the XDA is only tri band, it will not work on Cingular's 850 network. Even if there are roaming options in your area, I have found that the Cingular SIM prevents roaming on 1900Mhz, when a native Cingular 850Mhz band is present.
Thanks for the reply. Yups, u're right but I wanted to use the phone in London and its ok since they have a 900Mhz bank there. Also, I spoke to T-Mobile and they will be sending me the unlocking code in 4-5 days, they are more helpful than Cingular in that way.
Ah, London!, my home town!! You may know this already, but in case not, here goes...
Before you go, make sure that T-Mobile USA have your account set up to make international calls. When you get there, you will have to manually change the band on your phone to pick up the 900Mhz band. Once you do that, the phone will probably connect to either the O2 or the Vodaphone network, as T-Mobile operates only on the 800 band over there.... You will of course be hit for some pretty hefty call charges, as all your calls (even to UK numbers) will be treated as international calls. It took me a couple of trips and a couple of $400 - $500 monthly invoices to get wise to what was going on. Then, once I had the phone unlocked, I switched to using an O2 Pay and Go SIM card whenever I am in the UK, leaving a message on my US TMO voice mail with the UK number if someone wanted to reach me. It saved me a lot of money when I finally figured it out.
Re:
Well my friend you saved me the trouble of figuring it out on myself and of course the huge amounts of un-justified spend dollars!!!
Thanks a bundle! I will take your advice and use the pay-to-go cards instead of my T-Mobile service, and leave the voice mail and I can as it is extract the voicemail from anywhere, unlike the Cingular voicemail which you cannot except just from your phone.
Great! glad to help A couple of other things spring to mind...
When you go into the O2 store to get the 'Pay and Go', see if they can also set you up for international calls. Its about a $3.00 one time activation fee. That way you will be able to dial back to the US with the Pay and Go SIM. Rates are about $1.50c a minute. You may have to phone O2 custmer service to activate it, buts its worth the trouble.
O2 will also give you a top up card that you can use at pretty much any gas, sorry, petrol station to top up your pay and go account. Just give the attendant the top up card, a credit card and tell them how much you want to add to your pay and go account. Its pretty slick!
Also, if you need to pull e-mail down from your US e-mail account, you can always just put the T-Mobile SIM back in and connect via GPRS through O2. I believe that there is a data option available with O2 Pay and Go as what they call one of their "bolt ons", but I never managed to get that done on my last trip. Anyway, have a good trip!!
Re:
Thanks a million!
Hi, I have been watching with keen interest the development of the Universal. I had the original XDA and the XDA2 but have been waiting for this 3G device before I upgrade.
I have one on back order, but not with Expansys. I have been watching Expansys wondering if I should get one through them instead of waiting however when I phoned them for some technical info about 3G networks the sales individual did not know anything about the "UK networks"!!!
So, does anyone know if you can take an unlocked, uncofigured, JasJar (such as those being sold on Expansys) and just configure the settings for 3G, or is it far more complicated than that.
I am sure I read somewhere that 3G settings need to be configured by the network, unlike GPRS which I have easily configured for my voda sim card in my xdas.
Well if it can be configured, anyone know the settings for the JasJar to use vodafone 3G ??
Cheers, Numb
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
re
n1, thats good to hear. But did u have to configure any settings for 3G ? or was the phone already configured, and if it was already configured it who by, Expansys ?
If they are unlocked presumably you have to configure it to your chosen network ?
Thx fer the reply tho, can't wait to get mine now, you lucky devil.
Cheers, Numb
to make a long stiry short: settings for gprs and umts/3g are the same, no need to change anything, if you have your vodafone gprs set you are ready to use 3g as well.
cheers, lutz
re
:lol: n1 lutzh that is what I was after. Keeping my fingers crossed for early next week. Otherwise I may to try a different distributer.
Thx again for the heads up.
Cheers, Numb
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
mavrik64 said:
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
Click to expand...
Click to collapse
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
My operator (Telenor in Norway) enables the customers to use their OLD SIM cards and still have full 3G access!
My SIM card is from 2004, but customers may use cards that go back to July 2000 on the 3G network..
There has been some Over The Air updates, but these might be for something else..
The user only gets a SMS saying: "You SIM card has been updated, please reboot your phone."
So we can use the same SIM on a new and old phone, 3G or no 3G...
http://www.manuals.t-mobile.co.uk/start.asp?manual=1217
Not 100% what you're after, but hope that helps.
stamppot said:
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
Click to expand...
Click to collapse
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
sub69 said:
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
Click to expand...
Click to collapse
Hmmm, you learn something new every day... It could be that one can indeed update the SIM to a USIM with a OTA update, I just hadn't heard about that before. I might put in a phonecall to T-Mobile...
Thanks for the heads-up!
I'd better just point out that my last post was entirely guesswork on my part, based on the fact that my old T-Mobile SIM, and my sister's (3-year?)old Vodafone SIM both work perfectly in 3G devices.
In my case, I never even told T-Mobile that I'd bought a 3G phone, the SIM just worked on 3G from the second I put it in, so no OTA upgrade needed? (Of course, maybe they gave us UK customer's an upgrade one night without telling us?!)
My sister got an official Vodafone upgrade to a 3G phone, so they may have done an OTA thingy at the time, but the actual physical card is the same...
Is there any way of knowing in which countries GPRS will work in? I've got a T-Mobile MDA Vario and on one or two occasions I wasn't able to get GPRS up and running in order to browse the net. Just wondering if it doesn't work in some countries or if that was a coincidence.
Isn't there a list of countries/companies which T-Mobile have roaming agreements with on the T-Mobile website ?
Yes but this only indicates where you can use the phone. My understanding is that this does not necessarily include GPRS/data availability or access.
Yes, just because you can roam does not mean you can use GPRS. I do not think that info is on www.gsm.org either. Drop an email to T-Mobile customer service if it isn't on their site.
Must admit I always buy a local SIM for data usage now that many operators have pre-paid GPRS.
GPRS abroad..
T-Mobile do have partners abroad - for the preferred network to use and cheaper calls - but that doesn't mean you will get any of your GPRS allowance wheilst roaming.
I have the Web'n'walk tariff , but my mobile bill was still over £160 when I got back after a week in Eire.
I think the GPRS / MMS data usage was at their standard roaming tariff.,, whatever that is.
Charlie Grillo
Some examples
I couldn't use GPRS with O2 in UK (where T-Mobile wasn't available). I had no trouble with multiple carriers in Barcelona and always found T-Mobile itself in Frankfurt and Bonn. GRPS works in Paris (didn't note the carrier) and never worked with any of NINE partners in Taiwan last year.
prestonmcafee, thanks for the examples. Your visit to the UK must have been some time ago, T-Mobile exists here now, I think they initially came in the market a couple of years back when they acquired what used to be one to one, or whatever they were called.
Yesterday!
Sorry I wasn't clear, what I meant was that I couldn't get GPRS in the UK in the places where T-Mobile wasn't available; T-Mobile is usually available but not always. Victoria Station and Heathrow have places where T-Mobile's signal is so low that the automatic connection on a US T-Mobile phone connects to O2, and in this case, GPRS will fail.
Sometimes, but not usually, a manual connection would turn up T-mobile even when the phone had connected to O2.
I just returned from 5 weeks in the UK yesterday.
LOL
Bought an HTC SIM-Free Touch HD.
Transferred Pre-pay Contract Web'n'Walk SIM from T-Mobile MDA Vario III (HTC TyTN II/Kaiser), which has been working very well for over a year, worldwide. In the HD the Internet data connection is very unreliable. It hardly ever connects first time; and loses connection frequently e.g. after 5 or so web pages. Sometimes the "Number Dialled, cannot connect" bubble appears; sometimes just obscure messages like "cannot connect to web page". Resetting or restarting the radio does not help as normally the first connection fails. Persistence usually works i.e. after about 8 re-tries a page will be loaded or whatever other data request is being made. I have scoured the internet, XDA and other support forums and tried various connection setups. I hoped the April ROM update would fix it, but it made no improvement. The T-Mobile SIM also works in my Sony Vaio which has an Option internal 3G modem.
I tried an O2 phone contract SIM: worked perfectly, but cost me a fortune in data charges just to prove to myself it worked in various places, including in cars and trains. I bought a Vodafone PAYG USB Stick and have used the SIM from that faultlessly for £10 out of the first £15 for 1Gig of data (of course there is no phone service). I tried a data SIM from a T-Mobile USB 3G Stick, and that showed the same symptoms as my T-Mobile Phone Contract SIM. So it seems to be T-Mobile connections, not the particular SIM.
I want to use my T-Mobile Phone SIM as I can use it overseas, I know the phone number, and I am on contract so I am paying for it, including unlimited internet, anyway. However there seems to be a mismatch between the Touch HD and the T-Mobile service. The T-Mobile SIM works fine in other devices (originally an MDA Pro, HTC Universal); and other carriers work fine with the HD. Is there a registry tweak or some other modification I can make to make this work? Thanks
hi i used these settings
for web'n'walk users, use the following credentials
Connects To: The Internet
Access Point: general.t-mobile.uk
username: t-mobile
Password: one2one
DNS: as per above
Note: The DNS settings above are for OpenDNS servers, which have shown to improve the performance of web browsing on the T-Mobile network.
Adding the following Header to HTTP Requests disables the Image Recompression and Improves Page Loading Time. However only Desktop Browsers and PIEPlus have a option to add additional headers.
Cache-Control: no-transform
hope it helps
Thanks. I'll give it a try.
'fraid that did not help, but:
1) received SMS from T-Mobile yesterday saying that they would be improving the network over the next few days to improve connections, so maybe I've been suffering faults they are now fixing, and
2) learnt that Orange and T-Mobile use 1800MHz whilst O2 and Vodafone use 900MHz so perhaps the 1800MHz reception of the HD is marginal.
Will keep an eye on T-Mobile but contract runs out soon so have signed up with O2 Simplicity (SIM_only) plus unlimited Web for £17.38 per month on month only commitment contract - works fine.
Thanks for the help.