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O2 payg gprs

I have never been able to access gprs on my O2 payg sim. The sim comes with free sms plus free gprs pages and free wap. Am I missing something, is the sim automatically gprs ready or do I need to get it activated? Others on the forum seem to have managed it but I just cant and I have to be content with standard GSM connection. Any help greatly appreciated, the sim is the one that gives 300 minutes wap plus 300 sms messages free for a minimum tenner a month topup. Thanks.

Is anybody using O2 payg and also using gprs on xda, if so, did you have to get your sim activated to do so. I have found it impossible although others claim to be able to do it.

o2 payg gprs
mate, i take it you have an o2 online chip where you get 300 txt and 300 wap minutes.
now to fully exploit the xda2's data capabilities, you need not the o2 wap gprs service but o2 mobile web which is o2's full internet, web and email (pretty much unrestricted) service and only available to o2 contract customers.
i do know earlier o2 online (genie) chips had unrestricted gprs in some shape or form and some folks were even able to exploit full web access on these but these were provided in error chips.
newer online chips though and even regular payg for that matter can only do wap gprs or wap gsm but nothing more.
i know its a hassle but its got something to do with the different access point names and server IP addresses attached to payg gprs and contract sims.

Gbolly, thanks for that, I can acces everything I need over wap using internet explorer, my problem is I cannot get gprs to work even though the sim details say that I have free gprs pages in the bundle. Is the sim always gprs capable or do I have to ask for it to be enabled. If I put the sim in a smartphone spv it shows the "G" constantly so I am assuming it is capable.

Call Customer Services and they will provision GPRS onto the account. The Genie sims are not provisioned out of the packet. I have to call up Online Customer Services multiple times a day for customers who have bought the sims online and cannot access GPRS. In the shop we simply call up Online and provision the sims in large batches upon arrival to the store. Makes it much easier.
Set your APN to payandgo.o2.co.uk
Username to payandgo
Password is password
Once your SIM has been provisioned you will have access to the GPRS side of things.

Re: o2 payg gprs
gbolly said:
o2 mobile web which is o2's full internet, web and email (pretty much unrestricted) service and only available to o2 contract customers.
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News to me? Im a monthly contract customer, and as far as i know you pay for the data as you use it. You can bundle about 5MB of data, but you pay about £12 for it a month.
If theres some free access im missing out on, please enlighten me!

gprs only works with wap on the xda and mms
wap works with both except not mms
o2 online can only do wap over gprs and not datagprs (mobile web)
if you want to surf using gprs then you should move onto an contract plan.
i phoned up customer services to ask them about dataplans they say they cannot do them for PAYG customers.
o2online sims you buy now days are already set up for gprs use straight from the packet after topping up £10 (wait 24 hours) then your free texts/wap minutes come into play
for mms you will have to phone them up and ask for it to be enabled.
ive been on o2 genie/online for about 4 years now

XDA2 O2 GSM Internet Settings Problems

I've just got an XDA, but am having problems connecting to the internet with it. I'm using GSM (O2 ConnectSettings screen has UK, PostPaid and GSM ticked) because I'm on the 200 minute tariff (at least for the next three months), don't want to pay the daft O2 GPRS costs and will never use the 200 minutes otherwise.
I ask it to connect to to the internet and it says "Dialing +447712932932", then after a few seconds it says "No modem at above number." Does anyone know what internet settings I should be using to get a connection? What about phone profile settings - does the +44 bit mean it's trying to get an international line? Is the number correct?
I mainly read/send email from a non-O2 POP mailbox, but also want to surf the web and have a play with WAP & O2 active.
Any comments about my GSM vs. GPRS thoughts. By the way, when I tried with GPRS (O2 ConnectSettings screen now has UK, PostPaid and GPRS ticked) I got the same error about there being no modem at the other end.
Cheers,
Phil.

Dead easy solution in the end. Apparently the person who swore blind that GSM and GPRS data had been turned on at the O2 end was wrong. So after some more calls to their helpline, it's finally working. God knows why they don't do this by default, since why else would you get an XDA if not for the data connection?
Cheers,
Phil.

3G + Universal + Australia

Hi,
Could those Universal owners in Australia response to this thread with...
a) What provider they are with
b) What plan they are on
c) The procedure for configuring their unit with their provider (to this point of surfing the net on mobile broadband.
Rather than trial and error I thought I'd try and cheat and just ask someone who's gone through all the pain already.
I would also be interested to hear comparisons between plans and providers.
Regards
Michael

I'm interested too! I've been looking on the net at Telstra, Optus, Vodafone and Three but I can't see anything really great - all very exy!!
Most are linked with phones on plans - not good for us we've already got the unit.
I want a sim only plan that gives me reasonable rates for data download.

I'm using Three - gave the bundled phone to a friend who wanted to upgrade an old NEC. $99 Cap Plan includes $15 towards data usage, but i've never managed to get past the $99 cap yet.
The data speed is fast - to get 3G you need to create a new connection, set the AccessPoint, which is "3netaccess", and leave all others blank. Roams to Telstra GPRS when out of coverage in Oz.
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
There is also no comprehensible FAQ on their site for the MMS setup - just lots of pages with "your phone comes preconfigured - don't change it" comments. Ringing support is no good, if you try to, they soon figure out you are not using "their" phone, and can't help you.
If anyone else here has MMS working please give the settings.

Telstra Universal on 3G
I purchased my JasJar in the UK on a business trip, and with my UK Vodafone SIM had 3G working fine.
For Telstra 3G you need a new USIM for 3G - they should supply for free if you're a post-paid customer.
It actually roams onto the joing 3/Telstra network and drops back to Telstra GPRS.
The Telstra settings are simple - telstra.internet for the APN
Also, the 3G data plans are more generous - I changed from $55/month 5MB plan to a 3G $15/month 6MB plan.
All seems to be working fine.
www.andrewgrill.com

I have the JJ and use Telstra. The process was simple, Tell my secretary to give it to me, TElstra call me back and say that I have it, use the Imate auto configure to install it and of I go.
Expensive yes, but in the overall scheme of my business costs, its not worth looking at. Telstra I believe have a special for the video call bit that they charge the same for a video call as they do for a mobile phone call, to get you to join and try it. I dont have anybody interested in video calls.
I didnt need a telstra sim to do this, and havent actually tested it for videos.
I only really use it a little bit for internet connectivity, and given that I have wireless networks at home and office, I dont use the GPRS to 3G connectivity much.
Heads up though and it is posted in these forums elsewhere that phone companies (and I suspect telstra) would limit it your speeds to the minimum required for video conferencing which is 128kb ps, whereas 3G networks are capable of 384kbps, and only switch it on when you ask for it.
I really dont have that much need, and it doesnt even come close to the capabilities and speeds, ease, costs and overall benefits of the ADSL wireless network.

Hi, I sold my Universal (O2 Xda Exec unlocked) to somebody on eBay who lives in Melbourne, Australia.
Today I received this e-mail from him after he received it:
"My sim card doesn't work."invalid or missing sim card" appears.Can you help me to figure out."
Any ideas anyone?
PS: I should add that mine was one of the 1st Execs shipped in December and was definately unlocked as I had it working with O2 and Orange. All I have changed is to install the new Extended ROM update from their web site, which I presume doesn't have SIM locking does it?
PPS: Update from user: "Thanks for your response.Australia has got a couple network. I currently use $49 cap plan Optus network. but I don't have any idea about frequency."

my friend had a problem with optusnet, told it was the phone!!
I put my telstra sim in, worked perfectly the first time.
went to optus, requested a new sim, got it tested it didn't work, logged a support call, waited for call back, tried agin with support, nothing returned, got a telstra sim the next day and never looked back...
moral, optusnet support sucks when they don't sell you a phone, the knoledge is limited and competency sucks.
BUT I do use them for adsl, and home phone, even then acknowledge that they suck.
Tell your customer to test it on a friends telstra card and run the telstra cab, its something in optusnet.
by the way, my friends phone wa the imate jam / xda mini so the problems hadn't even started with the 3g network of the exec.
my jasjar works perfectly on telstra.
pm me, or get your customer onto the forum if I can provide localised help.

Thanks. Can you please clarify what you mean by "run the telstra cab, its something in optusnet"? What is a 'cab'?
Are they the same network and would he be able to retain his account, or does he have to switch networks?

Networks in Australia
Although Optus and Vodafone in Australia actually share a 3G network (3G air interface) everything beyond that is separate so for billing etc your friend would need a new SIM card. It's likely thet Optus people did not sell him a 3G SIM card - they will have to tell them what it is for so they give him the right SIM.
In OZ, Telstra share with 3 so you 'roam' onto the 3 network for 3G even though you have a Telstra SIM

the cab file is located on the extended rom, or on the 02 website, or the imate website, I have also posted the file elsewhere on this forum if you look for telstra.
if you cant find it, i can locate it and post it, just dont have it handy now.
a cab file installs programs or settings to a device. this particular one sets up all the mms, phone and 3 g settings. if he did a hard reset, the phone itself would ask him his communications provider and do this automatically. but telstra can only be used on telstra, and optus on optus networks, and they are effectively strings of commands to access gprs, 3g, and wap sites.
he may not have run the setup correctly on this. if he installs total commander, and types into the address field \extended_rom\ he would be able to locate the file on the device already and just run it to establish his correct settings.
however, i feel it is likely that the sim card is dud.

Hi all, thanks for your previous help. The customer now has a new SIM from Optus, Australia, which works great for calls.
However, he cannot set up GPRS. He states:
"I tried everything to set up gprs setting.I couldn't.I check the my friend's xda ii series gprs setting.It has got auto config option.So it does itself.But my xda exec ask me phone number ,domain name,username password,dns setting etc.
I rang to Optus technical support.They told me they don't support this one.They gave me dns number but didn't work. But I think . if xda ii works, exec should work.I just need set up for Australia. Please help me."
Does anyone have a link to an Optus Australia auto-config util that will send him the config in a magic SMS?
Failing that, can you type all the details here or provide a link to the Optus cab?

I'm with Vodafone on a $79 cap. The cap value includes data ($1/5min), but the billing by time rather than downloads might not suit most people.
As for configuring the phone - I just downloaded the operator settings CAB file from clubimate.com. Sets up everything perfectly!
AFIK, Vodafone and Optus are the only ones that will offer Sim-only 3G plans. Of course, you can go with Three, and just discard the phone (you can get a free phone on a $29 cap!)

JJ on Three network
JJ on Three network.
I'm going to check this post and report in the near future:
http://aussie3g.com/modules.php?name=Forums&file=viewtopic&t=16121&highlight=jasjar+3netaccess

telstra also offer 3g plans, but I use their phone network and sim card as part of our corporate plan.
I have sent the customer the std cab file on my imate rom, which he reports was not beneficial for him.
I am not on optus so don't actually have the configuration settings.

spludge said:
Don't bother with Three if you go overseas - there's no data coverage outside Australia for Australian customers.
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i never tried data, but videocalls worked fine...the only limitation being it only works on the overseas 3 network (3 - Hong Kong in my case, this was 2 years ago when i still lived in brisbane)

It's okay guys, Optus were giving him wrong details. He found the right ones -- they're all over Google

Using GRPS abroad (T-Mobile UK)

Is there any way of knowing in which countries GPRS will work in? I've got a T-Mobile MDA Vario and on one or two occasions I wasn't able to get GPRS up and running in order to browse the net. Just wondering if it doesn't work in some countries or if that was a coincidence.

Isn't there a list of countries/companies which T-Mobile have roaming agreements with on the T-Mobile website ?

Yes but this only indicates where you can use the phone. My understanding is that this does not necessarily include GPRS/data availability or access.

Yes, just because you can roam does not mean you can use GPRS. I do not think that info is on www.gsm.org either. Drop an email to T-Mobile customer service if it isn't on their site.
Must admit I always buy a local SIM for data usage now that many operators have pre-paid GPRS.

GPRS abroad..
T-Mobile do have partners abroad - for the preferred network to use and cheaper calls - but that doesn't mean you will get any of your GPRS allowance wheilst roaming.
I have the Web'n'walk tariff , but my mobile bill was still over £160 when I got back after a week in Eire.
I think the GPRS / MMS data usage was at their standard roaming tariff.,, whatever that is.
Charlie Grillo

Some examples
I couldn't use GPRS with O2 in UK (where T-Mobile wasn't available). I had no trouble with multiple carriers in Barcelona and always found T-Mobile itself in Frankfurt and Bonn. GRPS works in Paris (didn't note the carrier) and never worked with any of NINE partners in Taiwan last year.

prestonmcafee, thanks for the examples. Your visit to the UK must have been some time ago, T-Mobile exists here now, I think they initially came in the market a couple of years back when they acquired what used to be one to one, or whatever they were called.

Yesterday!
Sorry I wasn't clear, what I meant was that I couldn't get GPRS in the UK in the places where T-Mobile wasn't available; T-Mobile is usually available but not always. Victoria Station and Heathrow have places where T-Mobile's signal is so low that the automatic connection on a US T-Mobile phone connects to O2, and in this case, GPRS will fail.
Sometimes, but not usually, a manual connection would turn up T-mobile even when the phone had connected to O2.
I just returned from 5 weeks in the UK yesterday.

LOL

O2 internet connection

Quick question - as ever i've searched but not found anything in the Blackstone forum, so pre-emptive apologies if it's right under my nose..
On the HTC Touch HD Handset - Connections ; Network Management, it gives the option to choose between "mobile web" and "O2 active."
can someone please tell me which is superior / faster (if either) and what further configuration settings i may need to change to get the best signal & performance? Im on a pre-pay contract with the monthly Bolt On of "Unlimited" Internet form O2.
many thanks

I use mobile web and the speed seems ok. I can't remember if I ever bothered with the O2 Active.
Anyway you can try either using the websites you will most likely be accessing. I'd say you should clear the browser cache before each website test. An Edge connection is best from my research but I am not really bothered for what I use the mobile for.
At the end of the day if you need supreme speed you have to use the desktop. Hope that helps.

You use the mobile web connection for Internet access. The O2 Active setting is WAP and used for MMS.
Remember if you are on PAYG, you need to use the PAYG settings, not pay-monthly. Change the APN from mobile.o2.co.uk to payandgo.o2.co.uk, ussername=payandgo, password=password

I am with o2 pre pay contract.
Just some info if your using an old sim card that you`ve had for a couple of phones (upgrades), i found out my sim card wasn`t a 3G sim card. In my blackstone all i got was the edge network, After contacting o2 they sent me a new sim card and i now pick up the HSPDA network,which is indicated by H.
You can tell by looking at the serial code on the sim . It should say 3G at the end of the serial.

Does anyone know how to configure their o2 connection so that GPRS is enabled but not 3G. I am having trouble as when I try the settings always shows as 3G?

romsyam said:
Does anyone know how to configure their o2 connection so that GPRS is enabled but not 3G. I am having trouble as when I try the settings always shows as 3G?
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Settings, Phone, Band, Network Type - GSM (i think!)