i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha
Related
Hey there folks.
I'm going away to australia tomorrow and don't want to pay £7.50 a mb!
I think I have managed to disable the data connection by going into the settings:
Menu> Settings> Wireless Controls> Mobile Networks> Access Point names
And then geting rid of all except the T-mobile UK settings and then renaming the APN to general.t-mobile.uks (just added an "s").
The little data arrows have dissapeared from the top of the screen and nothing internet based is working but I can still send MMS and connect to and use wifi!!
Anyone else want to try this and confirm that it does actually totally disable the data connection?
Thanks
its very easy, change the name of you APN server, if you do it the phone can't stablish a data connection and force the data connection to 3G.
The phone dont use more the 2g or 3g.
If you want to do it better maybe you need to configure any iptables for deny connections or something
I agree. Easiest way to be to change the APN so it can't be used.
Not sure to what extent this would apply to you as you're apparently from the UK, but this is not good news for traveling abroad w/the G1, at least if you're from the states :/
bitbybit said:
Not sure to what extent this would apply to you as you're apparently from the UK, but this is not good news for traveling abroad w/the G1, at least if you're from the states :/
Click to expand...
Click to collapse
It's been tested and proven that disabling the APN (e..g by misconfiguring it as the 2nd poster has mentioned) would prevent any data consumption, period. If you have an understanding of how telco network systems work, you would understand as well that this is not specific to any telecoms service provider -- if the data APN is incorrect, it simply cannot authenticate against the home data network, and hence data would not work. If roaming, incorrect login credentials would prevent the SIM from logging onto the roaming partner's data network and thus data service is unavailable.
if you download droidsan tweak lite, you can try to activate various apns until you see no 3g or 2g icon then you know you aren't receiving data
let me know how it goes!
hbguy
ghoonk said:
It's been tested and proven that disabling the APN (e..g by misconfiguring it as the 2nd poster has mentioned) would prevent any data consumption, period.
Click to expand...
Click to collapse
Could very well be; I'm not versed in wireless tech enough to argue one way or the other. Someone in that thread specifically said changing the APN did not work for them however. Whether that's because they did it incorrectly or something else entirely, I have no idea.
From the thread I linked to:
by patuf4e
Actually I tried to change my APN settings to something incorrect. However, the phone keeps connecting to internet, apprently using some internally stored configuration by the time I initially synchronized with my google account. Is anybody experiencing the same?
Click to expand...
Click to collapse
I just SIM unlocked the Ozone (via customer service) and inserted an at&t SIM from my iPhone. Voice and SMS works fine when I set the network mode to GSM Only. Under connections a new option shows up for GPRS. This is typically where we would set the wap.cingular apn but I cannot get it to connect. Has anyone had any success? I am trying to test the switching from CDMA to GSM. But I have a feeling that it will be voice only as no apns are setup. This same sim card works in my Kaiser (att&t) with the same settings so it does not have anything to do with the iphone data plan.
I'm also using an AT&T sim card on the ozone.
Basically what i did was just to run the HTC Connection Setup tool and that did everything for me. I didn't have to do anything.
The phone connects to the internet with no problems after that.
Is there a cab file for that as I do not have it on the evo 6.5 rom.
Figured it out. I had the connection settings correct (APN) it was Comm Manager had "Data Connections" off. Now I am good to go on my testing. Sorry for the stupidity everyone.
Trinergy
I did the same that you did. I mean having the data connection off. In fact I realized that I needed to turn it on after reading your message. The thing is that in my Kaiser there was no need to turn on manually the data connection first. Actually, it was done automatically when trying to retreive data, for example: by pressing send/receive funtion in the mail.
Thanks, your confesion helped me a lot
yes
I realize that this is a year old but I'm having the same issues connecting to the internet. my ozone works for voice and sms but no mms or internet (data) any help?
I'm just running the 6.5 wm platform... no roms or hacking of any sort. just an unlocked phone and my at&t sim card.
Thanks!
I put WP7 on my HD2 today and the automatic network it picks is T-Mobile UK but I'm with Virgin. I went to the settings to look for Virgin but it's not in the list. If I use it as T-Mobile, is that going to count as 'roaming'? A text and a call I made over an hour ago haven't shown up on my Virgin account's recent calls yet, so I'm going to assume this is the case (it's normally takes less than 30 minutes unless roaming).
Does anyone know how I can enable it for Virgin?
Yep, I'm having the same problems... I can' find a place where I can change the settings to put a manual network in place...
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Virgin use T-mobile's phone masts, you won't be charged any roaming fees.
oc_masta said:
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Click to expand...
Click to collapse
Just to let u guys know, I did the same, and 3g works, it also displays virgin media now.
To clarify things a bit. Some ROM''s don't display correctly the names ot virtual mobile operators like Virgin or Tesco in the UK or elsewhere in the world. Instead the phones display the name of the network that is actually used by the virtual operator. That shouldn't be a problem at all and involves no additional costs to the user
Thanks for all the advice. I checked this morning and the call and text came through uncharged, so it wasn't roaming. Unable to confirm whether the connection setup suggested works for me as I got impatient last night and wasn't too impressed with WP7 anyway, so decided to flash NANDroid (seeing as I now had the right HSPL and MAGLDR in place for WP7).
Thanks again.
hread moved to HD2 Windows Phone 7 Q&A and General
If your on Virgin Mobile you will need to change the APN settings under 'mobile network' in settings for Virgin mobile to get 3G and such
Hi,
I just bought an i9500 Galaxy S4. Replaces my Nexus S.
Either-way, I have it simmed to Telus in Canada. While connected via my wireless everything works as it should. However, when I disable wireless and use just the mobile connection I can only use phone and sms, I cannot get connected to the internet via mobile data.
I called Telus and they said to verify Telus as the carrier. I did. They asked me to do a search for networks. Which I couldn't do because I was talking to them on the phone I was troubleshooting on. So I disconnected. Once disconnected from call I opened the network settings and did the network search. It completed once and I chose telus. Still no mobile data connection.
When I look at status it says:
Network = Telus
Mobile Network Type = UMTS:3
Service State: In Service
Mobile Network State: Disconnected
My device is:
GT-i9500
Android 4.2.2
Baseband ver. i9500XXUAMDK
Kernel Version 3.4.5-Adam-1.2+
Build Number JDQ39.i9500XXUAMDK
SELinux Permissive
I rooted my phone using the instructions found here: www dot redmondpie dot com/root-galaxy-s4-gt-i9500-on-android-4.2.2-how-to-tutorial
Everything seemed fine until this morning until I could not get mobile data connection. I did not test the mobile data connection immediately after the rooting so i don't know if it (the rooting) had anything to do with my current issue.
Also, when I attempted to check the network mode I only have these choices:
1. GSM/WCDMA
2.GSM only
3.WCDMA only
I currently have it selected as GSM/WCDMA (auto connect) but I have tried GSM only. The Telus person says I should also have GSM/HSPA as a selection and I know the phone does support this but where it is I have no clue.
Any help I could get for this would be awesome. I am thinking of unrooting the phone and sending it back and I really don't want to do that cause I LOVE this phone.
Thank You.
yodabug said:
Hi,
I just bought an i9500 Galaxy S4. Replaces my Nexus S.
Either-way, I have it simmed to Telus in Canada. While connected via my wireless everything works as it should. However, when I disable wireless and use just the mobile connection I can only use phone and sms, I cannot get connected to the internet via mobile data.
I called Telus and they said to verify Telus as the carrier. I did. They asked me to do a search for networks. Which I couldn't do because I was talking to them on the phone I was troubleshooting on. So I disconnected. Once disconnected from call I opened the network settings and did the network search. It completed once and I chose telus. Still no mobile data connection.
When I look at status it says:
Network = Telus
Mobile Network Type = UMTS:3
Service State: In Service
Mobile Network State: Disconnected
My device is:
GT-i9500
Android 4.2.2
Baseband ver. i9500XXUAMDK
Kernel Version 3.4.5-Adam-1.2+
Build Number JDQ39.i9500XXUAMDK
SELinux Permissive
I rooted my phone using the instructions found here: www dot redmondpie dot com/root-galaxy-s4-gt-i9500-on-android-4.2.2-how-to-tutorial
Everything seemed fine until this morning until I could not get mobile data connection. I did not test the mobile data connection immediately after the rooting so i don't know if it (the rooting) had anything to do with my current issue.
Also, when I attempted to check the network mode I only have these choices:
1. GSM/WCDMA
2.GSM only
3.WCDMA only
I currently have it selected as GSM/WCDMA (auto connect) but I have tried GSM only. The Telus person says I should also have GSM/HSPA as a selection and I know the phone does support this but where it is I have no clue.
Any help I could get for this would be awesome. I am thinking of unrooting the phone and sending it back and I really don't want to do that cause I LOVE this phone.
Thank You.
Click to expand...
Click to collapse
There wont be anything wrong just that u ll be missing "apn" setting in ur mobile network
Which can be edited in setting / ither networks / mobile networks / access point names
Google it for ur network or call ur service provider for the same
This should solve it
Also rooting wont affect may be apn setting is reset nothing else
Sent from my GT-I9500 using xda premium
Ok resolved. I was to quick to disregard my provider(I usually look elsewhere first because of bad experience's calling help-desk's; this time it backfired on me).
It was a simple thing really. In case anyone else experience's this here it is;
On my new phone I had only one network provider: isp.telus.com
I had to grab my old phone and add this also: sp.telus.com and all other settings copied from my old phone
The help-desk lady said that the isp.telus.com is used for tethering only and that it facilitates communication between the phone and the laptop (or whatever other device you are tethered to) and the actual data connection is is the sp.telus.com .
My phone was only picking up the isp.telus.com network and I had to manually add the sp.telus.com. She said it happens on some international devices and didn't explain further.
Anyways, hope this helps someone.
Cheers
yodabug said:
Ok resolved. I was to quick to disregard my provider(I usually look elsewhere first because of bad experience's calling help-desk's; this time it backfired on me).
It was a simple thing really. In case anyone else experience's this here it is;
On my new phone I had only one network provider: isp.telus.com
I had to grab my old phone and add this also: sp.telus.com and all other settings copied from my old phone
The help-desk lady said that the isp.telus.com is used for tethering only and that it facilitates communication between the phone and the laptop (or whatever other device you are tethered to) and the actual data connection is is the sp.telus.com .
My phone was only picking up the isp.telus.com network and I had to manually add the sp.telus.com. She said it happens on some international devices and didn't explain further.
Anyways, hope this helps someone.
Cheers[/QUOTE
Great
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Please help the frustrated me
I put a T-mobile sim card on my VZW Note 3 and added an APN to for the mobile network, the 4G LTE flag shows up in the status bar as expected. The only problem is: when it uses data network instead of WIFI, all non-http network connections seem to get blocked and the only thing I can do is to use the browser to surf Internet. All other apps such as WeChat, Skype don't work at all. WeChat keeps reporting "Server access failure (1, -10087)".
I suspect there's a firewall built in the T-mobile data network but couldn't find any settings about it.
Does any expert here know to solve the problem?
Thanks!
eastdeal said:
Please help the frustrated me
I put a T-mobile sim card on my VZW Note 3 and added an APN to for the mobile network, the 4G LTE flag shows up in the status bar as expected. The only problem is: when it uses data network instead of WIFI, all non-http network connections seem to get blocked and the only thing I can do is to use the browser to surf Internet. All other apps such as WeChat, Skype don't work at all. WeChat keeps reporting "Server access failure (1, -10087)".
I suspect there's a firewall built in the T-mobile data network but couldn't find any settings about it.
Does any expert here know to solve the problem?
Thanks!
Click to expand...
Click to collapse
Did you ever get it to work? I'm experiencing the same issue with my note 3 from VZW.
Server Access Error (-1,10087) with WeChat \ HTC One M8 \ T-Mobile
I have been getting the same error ever since Android was updated from 4.3 to 4.4.*.
I have WeChat on a HTC One M8 on T-Mobile. Works fine on WiFi, but not on direct connect to T-Mobile's LTE network. T-Mobile doesn't have any ideas what could be causing this except to say it is either WeChat, Android, or HTC.
T-Mobile did give me a brand new HTC One M8 thinking a new phone may help, but I still run into the same issues.
I have full use of Internet, email and messaging, but WeChat will not connect via the T-Mobile network. It appears WeChat may be getting blocked by T-Mobile when accessing via the HTC One M8 as there are a few things occurring:
1. Continually receiving an error: Server Access Error (-1,10087). Only occurs when there is no WiF and trying to connect through T-Mobile’s data network.
2. Cannot request a TEXT to be sent to me under the Password Recovery feature. It says a text is being sent but none come through.
3. The same with the request a phone call Password Recover feature. It says to expect a call but none come.
4. When sending a data report, it will get to 95% uploaded and then freeze and never finishes.
Any thoughts on how to correct this?
eastdeal said:
Please help the frustrated me
I put a T-mobile sim card on my VZW Note 3 and added an APN to for the mobile network, the 4G LTE flag shows up in the status bar as expected. The only problem is: when it uses data network instead of WIFI, all non-http network connections seem to get blocked and the only thing I can do is to use the browser to surf Internet. All other apps such as WeChat, Skype don't work at all. WeChat keeps reporting "Server access failure (1, -10087)".
I suspect there's a firewall built in the T-mobile data network but couldn't find any settings about it.
Does any expert here know to solve the problem?
Thanks!
Click to expand...
Click to collapse
Did you check to see if you have a proxy in your apn settings? That would cause a such a condition if you have a proxy in your tmobile apn settings.
Sent from my SM-N900V using XDA Premium 4 mobile app
Same thing for me on Tmobile M8 using We Chat. If I go into the settings and turn off and on Mobile Data, it will work for a few minutes and then revert back to the server error.
I definitely believe it has to deal with something on Tmobile's network but their support doesn't have an answer. Someone please help!
finally figured it out
This has been bothering me since I flashed the viperone rom for my M8. The solution is simple, go to your APN setting edit access point, change APN protocol from IPV6 into IPV4/IPV6!
luvtommie said:
Same thing for me on Tmobile M8 using We Chat. If I go into the settings and turn off and on Mobile Data, it will work for a few minutes and then revert back to the server error.
I definitely believe it has to deal with something on Tmobile's network but their support doesn't have an answer. Someone please help!
Click to expand...
Click to collapse