[Q] problem with USB cable, charging works, USB connection not? - Wing, P4350 General

I just got a new phone from a friend.
Under the battery:
hera 100
On the battery:
hera 160
IPL 4.14.0002
SPL 4.14.0000
System -> Info:
Windows Mobile 6 Professional
CE OS 5.2.1236 (Build 17741.0.2.1)
My operating system:
Windows XP SP3
Charging the phone works fine. But I am not able to establish the USB connection. I don't see the phone in the "save removal" box from Windows XP and I guess therefore I am also unable to get an connection using ActiveSync.
I did already toggle the checkbox in "USB to PC" on the phone.
I do not know whether the USB cable is the original one or not. And I am out of ideas... Can it be the "wrong" USB cable?
Do you have any suggestions how I can get the date connection working?

Here is a way to tell if the phone is recognizing that it's hooked up via USB:
Plug in the USB to the phone.
Hold the camera button in.
Keep holding the camera button in while pressing the soft reset button.
Still hold the camera button until you see a screen that is Red/Green/Blue/White.
You should see the word 'USB' in the lower left hand corner.
If you see this then you are hooked up.
You can still flash Custom made ROMs by this method too.

Small ps to my first post:
I've already tried a hardreset with no effect.
-----------------------------------------------------
Yes, I can see USB there.
Very strange because I still can't see USB in Windows.
Will also flashing HardSPL work over this buggy connection without any problems?
Is it likely that the USB connection works after the ROM update? Or how can I fix the USB connection?

No, go ahead and run the RomUpdateUtility while in this R/B/G/W screen.

Related

Athena + using USB host with bespoke USB device (FAT 12)

Hi,
I am attempting to connect a bespoke USB device to the athena.
The bespoke device is recognised as both a mass storage device and keyboard in windows XP.
But when plugged into the Athena, the red charging light turns on. But it doesn't appear in file explorer.
One time (though I havn't been able to reproduce it), a dialog box poped up asking me if I wished to format a device. The bespoke device uses FAT12, does anyone know if Windows mobile even supports FAT12?
Also, is there "add-remove hardware" type funtionality in windows mobile? Should I have to reboot each time or should new hardware be picked up straight away?
Any help would be greatly appreciated.
How is it connected - through the built-in usb port or through the 4-in-1 cable?
I'm using the 4-in-1 cable.
One interesting thing, if I reboot it with it plugged in. It hangs for a little while on the windows mobile splash screen. Then if I press the power button once and then again to turn the screen back on. For a few seconds a "Hard drive" is in explorer.
The bespoke device also is detected as HID device and a number of other USB devices (but using only built in Microsoft drivers) when plugged into a PC (i'm in contact with the hardware vendor to geta concise list). So my other theory is that it hangs trying to find the other drivers (if FAT 12 is supported at all).
Ok, I started wondering when you said the red charge light came on. I was wondering if you were plugging it into the sync/charge port and somehow the device was backfeeding some energy, tricking the device to go into charge mode.
I think you are on the right track. Windows Mobile has few built-in drivers, so the delay probably is due to a search for non-existent drivers. If the manufacturer doesn't have WM drivers, you might try looking at other manufactuers with similar devices that do have WM drivers and try them. Others here have gotten peripherals to work that way.
I just found this page which discusses the file system used by WM. I haven't read the links on that page yet.
http://blogs.msdn.com/jasonlan/archive/2007/03/13/what-file-system-does-windows-mobile-use.aspx

Rookie Question

Hi guys, this is my first post here and I want to ask you something.
* What is the proper way to disconnect the xperia from the computer, when it is connected with an USB cable to sync all the info?
Should I click somewhere or should I stop the device?
Please give me some advice?
If it's activesync, then you can just plug it out.
If it's just a normal usb connection, remember to click "Safely remove hardware" button (near the clock) on your computer and select your phone.
That is my point, i don't see the adv where it says that, it just appear the windows mobile icon, but not the one wich I use to disconnect the USB memories.
if it vista you need Windows Mobile Device Center
otherwise you need to be more clear if activesync react to
the device is being plug'd in
Yes, I have the Windows Mobile Device Center, but I can't find where to click to safely disconnect the usb cable.
I really appreciate your advice, thanks a lot.
So, you just use the regular USB connection (not activesync/wmdc)? And can't find the "safely remove hardware" button?
Look if the icon is hidden in the notification area, if not, try this command in Start -> Run: RunDll32.exe shell32.dll,Control_RunDLL hotplug.dll
It does not appear as connected or anything else in that command you sent me, but in the Windows Mobile Center it appears as connecter with a green button.
is it safe to unplug the cable only? without click in the safely remove button?!
If you have it connected with WMDC (windows mobile device center), then yes, you can just unplug it.
The only time you need (not really, but better safe than sorry) to click on safely remove hardware, is if you have changed the settings on your phone to just work as a USB device and not connect with WMDC.
Hope that answers your question
Thanks Dogans, from now on i will only disconnect the usb cable from my phone without look for any button or something like that, now i am more confident with my new phone, anyway I want to know what other users do to disconnect their phones.
My phone and all my USB devices just get yanked out once I've finished. Never bother with the Safely Remove Hardware. Just make sure you haven't got any read/writes going on.

PC wont detect my HD via USB

Hello,
I have got a real annoying problem with my HD. When i hook it up to a PC via the usb cable the phone is not detect, and i have tested it out on 3 different laptops. I tried a soft reset, turning the phone on and off and my last resort was a hard reset but it still dosent work.
When connected to my laptop the phone can charge via usb, and when the screen is turned off and i plug in the USB cable the screen turns on so it does know it connected. Is there anything else i can try to get it working? or would it possible be a hardware fault on the phone?
The rom version installed is 1.56.405.1(43972) wwe, radio version 1.13.25.4, protocol version 52.62.25.34u. I baught the phone from mobiles.co.uk, has anyone had ay experience with sending there phone backs under warranty to get problems fixwd?
thanks
samie
Do you have under 'Connections' settings tab (the three Windows Mobile settings tabs) a USB-PC Icon, if you do go into it and change the USB behaviour to/from advanced connection, if you have it !
That solved it for me, didn't like the advanced settting on mine.
Steeve24 said:
Do you have under 'Connections' settings tab (the three Windows Mobile settings tabs) a USB-PC Icon, if you do go into it and change the USB behaviour to/from advanced connection, if you have it !
That solved it for me, didn't like the advanced settting on mine.
Click to expand...
Click to collapse
yea, i went to the USB-PC setting and i tried all the different options but no luck. Mine only has the options Active sync(with a tick box under it to make the sync process faster), second is disk drive and the third is internet sharing. It dosent have an option for advance connection.
sst said:
yea, i went to the USB-PC setting and i tried all the different options but no luck. Mine only has the options Active sync(with a tick box under it to make the sync process faster), second is disk drive and the third is internet sharing. It dosent have an option for advance connection.
Click to expand...
Click to collapse
Are you trying with windows mobile device centre?
also did you you try it with the sync faster option unchecked?
Have you also tried another cable, if you have a ps3 its the same connection and some camera connectors are the same too
ozmoran said:
Are you trying with windows mobile device centre?
also did you you try it with the sync faster option unchecked?
Have you also tried another cable, if you have a ps3 its the same connection and some camera connectors are the same too
Click to expand...
Click to collapse
i am changing the setting on my phone Start>setting>connections>usb-pc . Yea, i tried it with the box unticked for syncing faster byt no help there. i have tried some other cable i have which are mini usb, but that didnt help aswell.
sst said:
i am changing the setting on my phone Start>setting>connections>usb-pc . Yea, i tried it with the box unticked for syncing faster byt no help there. i have tried some other cable i have which are mini usb, but that didnt help aswell.
Click to expand...
Click to collapse
It depends what OS you have on your PC is it XP or Vista
Sometimes the software isnt up to date so the phone charges but doesnt sync
Try downloading the latest drivers/software for your PC
This is active sync 4.5
By the way what are you trying to get done on active sync? are you trying to sync to outlook?
Or do you just want to look at your phone like a disk drive?
i have windows xp sp3. Active sync version is 4.5 as i did read previosly other version did casue problems with syncing.
I am trying to copy some music over to my memory card and some cabs so i can install some software. Only strange thing i last night the phone connected fine as a disk drive when i copied some music across, and since then i havent installed any new software or done any software changes on my laptop and my phone when i connected it today, firstly i tried to do it as a disk drive but it wasnt detected, so then tried active syn with the tick box selected but it didnt work so diabled it but it still wasnt working.
sst said:
i have windows xp sp3. Active sync version is 4.5 as i did read previosly other version did casue problems with syncing.
I am trying to copy some music over to my memory card and some cabs so i can install some software. Only strange thing i last night the phone connected fine as a disk drive when i copied some music across, and since then i havent installed any new software or done any software changes on my laptop and my phone when i connected it today, firstly i tried to do it as a disk drive but it wasnt detected, so then tried active syn with the tick box selected but it didnt work so diabled it but it still wasnt working.
Click to expand...
Click to collapse
From what I have read the sync may have been messed up from the music or other files transferred sometimes it due to calender Im not sure what the prob is.
Have you tried deleting the connection in activesync? then reconnect
also your SD card may be causing it Try accessing your card on your PC, take the card out of your phone and use the adapter for the card
Have you also checked the options in Activsync on the phone are they all ok?
hi all, I also have the same problem with my HTC HD...
ROM version: 1.18.707.3 (23358) WWE
ROM Date: 12/10/08
Radio version: 1.09.25.14
Protocol version: 52.49a.25.26U
My problem is the same as what SST had described. All my PCs and laptops in my home and office are unable to detect my HD phone when I connect the USB cable on it. The HD screen only showed a battery charging icon while my PC/Laptop doesn't show any device connected. I am using Ms Win XP Pro SP3 on my laptop and Ms Vista Ultimate on my desktop. Active Sync 4.5 and Ms Mobile Center has been installed respectively on each computer. I have change to different type of mini USB cable as well.
Before this, everything was fine. This only happenend 2 days ago. I have tried to soft reset for few times and hard reset for twice. It can't solve my problem. I even tried to delete all the Windows-PC that is available on the HD, but still the same problem.
When I take out the mini SD card and try to read it using the SD adapter on my computer, it cannot detect anything on the media. This is very weird, but when I insert back into my HD, it works properly in the File Explorer and I can access all the files inside. I repeat a few times and the same thing happened.
Without ActiveSync, I can't even upgrade my ROM if there is a new update available.
I really have no idea what happened on my HD. Appreciate much if anyone can enlighten me on these 2 issues.
Thank you in advance!
dcspeed said:
hi all, I also have the same problem with my HTC HD...
ROM version: 1.18.707.3 (23358) WWE
ROM Date: 12/10/08
Radio version: 1.09.25.14
Protocol version: 52.49a.25.26U
My problem is the same as what SST had described. All my PCs and laptops in my home and office are unable to detect my HD phone when I connect the USB cable on it. The HD screen only showed a battery charging icon while my PC/Laptop doesn't show any device connected. I am using Ms Win XP Pro SP3 on my laptop and Ms Vista Ultimate on my desktop. Active Sync 4.5 and Ms Mobile Center has been installed respectively on each computer. I have change to different type of mini USB cable as well.
Before this, everything was fine. This only happenend 2 days ago. I have tried to soft reset for few times and hard reset for twice. It can't solve my problem. I even tried to delete all the Windows-PC that is available on the HD, but still the same problem.
When I take out the mini SD card and try to read it using the SD adapter on my computer, it cannot detect anything on the media. This is very weird, but when I insert back into my HD, it works properly in the File Explorer and I can access all the files inside. I repeat a few times and the same thing happened.
Without ActiveSync, I can't even upgrade my ROM if there is a new update available.
I really have no idea what happened on my HD. Appreciate much if anyone can enlighten me on these 2 issues.
Thank you in advance!
Click to expand...
Click to collapse
Can you access USB when in Bootloader?
you probably know this but if you dont.........turn off phone, hold volume down button then turn phone on it should show tri colour screen
with serial written on bottom, plug your usb cable in hopefully it will say USB
atleast then you can flash
Try also deselecting faster connection on comm settings and you can also look here
hi ozmoran, the white portion screen only shown "serial" even I have already plugged in the USB cable... any idea?
thank you in advance.
ozmoran said:
Can you access USB when in Bootloader?
you probably know this but if you dont.........turn off phone, hold volume down button then turn phone on it should show tri colour screen
with serial written on bottom, plug your usb cable in hopefully it will say USB
atleast then you can flash
Try also deselecting faster connection on comm settings and you can also look here
Click to expand...
Click to collapse
this may sound a bit basic but are you using the usb cable that came in the box ?
I've found certain cables won't connect my phone to PC/laptop, they'll charge fine but no connection.
For some reason the phone seems picky about which cable it uses.
dcspeed said:
hi ozmoran, the white portion screen only shown "serial" even I have already plugged in the USB cable... any idea?
thank you in advance.
Click to expand...
Click to collapse
When in bootloader, disconnect usb and then re-connect it to phone. If bottom of bootloader doesn't change from 'Serial' to 'USB', you may find that your usb drivers need updating. Here is a guide to update drivers.
Also, before updating drivers, ensure that all correct settings in activesync have been selected i.e. 'allow usb connections' in connection settings.
Hi, Spartan. Thanks for your help.
I tried to update the USB device but the device manager doesn't show any USB-WinCE drivers at all. I guess my HTC HD USB port is faulty. Anyway how, my set is only few months old, I think I will sent it back to the dealer for a warranty claim.
Will update you guys again! Thanks!
quick update....in the end i gave up and took it to carphoneware house to get the problem sorted. They sent it off to their repair centres, who would have just flashed and updated the firmware. That didnt work so they sent it off to HTC who replaced the main board. so it looks like the mini usb connection was the source of the problem.
sst said:
quick update....in the end i gave up and took it to carphoneware house to get the problem sorted. They sent it off to their repair centres, who would have just flashed and updated the firmware. That didnt work so they sent it off to HTC who replaced the main board. so it looks like the mini usb connection was the source of the problem.
Click to expand...
Click to collapse
Thanks for the update bro
Its good to get feedback so everyone has more answers in future
The problem solved : i had same problem, after read and searched I switch and use USB to miniUSB's cable of my camera which have a round filter it pop right up (Active Sync and Windows XP).
lol @ Tihuyh!
Im having a similar issue. USB connections were intermittent, i updated the windows drivers and everything was great. Now for some reason is stopped working, havnt been able to connect by USB at all. The device doesn't show up in device manager and the bootloader screen doesnt change to USB. it will charge tho and i can access the SD card from my card reader and it works fine in the device. Its quite frustrating tho, looks like my phones going back to orange
Just goes to show that similar problems don't necessarily have the same solution.
Thanks everyone for there input. Hopefully this will help others with 'similar' issues

Latest Fast WM 6.5 ROW for Artemis (xda Orbit)

hi guys,
i have searched the forums for wm 6.5 ROM, but lots of them are still in beta phase,have bugs or slow.
can anyone give link to a stable WM 6.5 ROM for my xda orbit
Thanks in advance
...
6.5
Babbelut ROM WM6.5-28005 v0.3 NLD/WWE
*spb mobile shell is great, he is currently developing beta rom
http://www.sendspace.com/file/97d3p7 (download link for v.3)
http://www.megaupload.com/?d=ZTXWO4D7 (download link for v.Beta)
Downloading it now, will check it later on. THX
Was about to create topic but found this and hopefully will try this and hope it works on my XDA Orbit 2. I brought it off Cex from Aylesbury and it needs some love and update as i have Windows Mobile 6.1 (eeurrgh) and brought it off cos i thought i can upgrade to Winodws Mobile so i hope these works well for me.
Any introductions of doing that?
Thanks in advance.
First link didnt work. The XDA tried to block it by restarting it themselves. Tried third time. And unlucky.
Second Link. How can i use NBH file for my XDA?
...
Wrong place dude..
this is for xda orbit 1/artemis..
your looking for xda orbit 2/ poloris..
you need to be here..
Rn
Hi all I'm new here. My phone "O2 XDA Orbit" behaving strangely. Suddenly the sound disappeared and I can not hear phone calls directly into the phone, and any other person hears me not(microphone off), and not just one click sound on the screen. If I restart the phone with USB cable inserted into the phone and computer (on), then the sound occurs again(but not in original style, sound occur in to the back speaker not in front ), and phone function almost normally with microphone (on)>>> until the next reboot when sound disappear again and microphone is off. I mention that;.... connection the phone to the computer can not be achieved in any of this cases. The error code (USB connection) connection on my computer is {Code 10(One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it)} who can not recognize the new hardware. In your opinion of specialists in this field what would be done? I think something happens to the ROM which gives errors of hardware power. The sound occurs when I insert into the phone power charger connector and disappears when the power supply plug out ... Please if you can help me with some guidance what I have to do one upgrade of ROM or something? Specification of the phone is:
[*]IPL-3.04.0001
[*]SPL - 3.04.000
[*]OS - 3.4.0.0
[*]CPU - OMAP850
[*]Speed 201Mhz
[*]RAM 64Mb
[*]Flash 128Mb
[*]Data bus 16bits
[*]ROM 3.4.206.2WWE
[*]ROM date 4/18/07
[*]RADIO Vers. 02.67.90
[*]PROTOCOL Vers. 4.1.13.28
[*]EXT. ROM.Vers 3.4.206.101
[*]MODEL of phone -ARTE200
[*]Platform - PocketPC
Funny ...!!! Today I put the phone to the charger and after I removed the plug from the power supply, the sound has returned, but the USB connection to a PC still can not set ...! What should I do? A new version of Windows can install on my phone; without connecting the USB cable to the phone(ex.-of my card micro SD)??
Adryum said:
Funny ...!!! Today I put the phone to the charger and after I removed the plug from the power supply, the sound has returned, but the USB connection to a PC still can not set ...! What should I do? A new version of Windows can install on my phone; without connecting the USB cable to the phone(ex.-of my card micro SD)??
Click to expand...
Click to collapse
have you got activesync or windows mobile device centre installed on the pc?
if yes..
i suggest you buy a new usb cable.
i have this problem with a couple of cables.
"USB DEVICE NOT RECOGNISED"
but when i change to a differant cable, everything is ok.
flashing via micro sd - upgrading windows.
have you done uspl 1.11.cmon?
Thanks for your attention Raving in the first place ...! Data cable has no damage that I checked the same cable with my photo camera and it works normally with PC and I have two more data cables and the problem is the same. It seems weird that the phone do some work once, ...once not. It starts when he wants the sound, and can not find any explanation ... In contrast with the USB connection can not establish anything, something happens to the sound module and USB ...PC see's something, but it's not sure what it is, and says he can not establish connection with the new hardware and it gives me error "CODE 10". in Universal Serial Bus Controller and the Active Sync is instaled on my PC but he don't say a word about this connection...I don't know on what to do...! I must mention that this oddity occurred only three days go and without them I do something wrong ... He grabbed him crazy after a normal operation for a year and a half, because we had no problems with it until now ... I used as a GPS and the phone and I was really pleased with him. By the way, what they mean uspl 1.11.cmon? All data of my phone are in the first post.The phone it was once unlocked by someone else, and now I can use any SIM card from any GSM provider..............I forgot to say that I've rebooted 2 times in general mode and now works but without USB connection sound when he wants it or not................But I think she has lost some registry ...!!!
click 1.11.cmon in my signature.
this will divert you to a tutorial thread.
when you can connect your device to your pc successfully, you should do the uspl 1.11.cmon but not for now. do not try and flash a rom yet either, you will break your device. (thats what uspl 1.11.cmon is for)
id like you to just try the "hard reset".
back up all your data first.
bookmark the page as ill be updating it regularly.
personaly i think its your usb cable, eg:
one of my cables works with a micro sd reader but not my for my device, i understand your cable worked but now does not.. however thats what happened to me.
Sound engages when he wants and where he wants. If I restart the phone, sound disappears and microphone stop; and I can not talking on the phone. Enter data cable from PC to phone, and give the phone restart. Once the phone is starts, sound appear but only in back. When talking on the phone sound very loud and sounds of the touchscreen controls can not disconnect the rear speaker who remains engaged and does not want to disengage it from the normal operating mode. Another job here would be that when inserted in the charger cable, the sound is right: each speaker and microphone or operational. If I remove the plug (charger) of phone then the phone function normally just like before, but without USB connection. If I plug "USB cable data" on the phone, to the desktop I see message "One of the USB devices attached to this computer has malfunctioned, and Windows does Not Recognize it. USB Device not recognized." If I unplug USB cable from phone the sound disappears, and what I have to do is to start over again.......!!!!!!!!!
I tested all data cables, and are ok. The problem is hard. The hardware has a technical failure which somehow blocks the data on USB. Battery power consumption is higher and the battery is discharged rather quickly than it was before the cage. At night when I charge the battery full, morning at 10:00 is only 30/40% of capacity. But what is even stranger is that: when I connect phone to PC, in device manager shows me the new hardware (Mobile Device) but after a few seconds there appear a connection error code (CODE 10) that is the hardware can not start. Active sync has not started when the fault occurred..... In your opinion what should be done in this case? ... Should contact a service or ... in any way I can test something before others get the screwdriver into my phone?
sabih00 said:
hi guys,
i have searched the forums for wm 6.5 ROM, but lots of them are still in beta phase,have bugs or slow.
can anyone give link to a stable WM 6.5 ROM for my xda orbit
Thanks in advance
Click to expand...
Click to collapse
Thanks, i will test...
The connection was made the first attempt. After a week of "digging" through all possible places I noticed that the connection was obstructed by the firewall.PFFFFFFFF ..... Finally found! The FIRE WALL(on PC) settings to be set: ADD PORT------ "Outbound UDP ----5679" -on exceptions tab....See this:http://www.microsoft.com/windowsphone/en-us/howto/wp6/sync/activesync-troubleshooting.aspx?WT.mc_id=FWLink
TKX Raving U're the best...
...
Adryum said:
PFFFFFFFF .....FIRE WALL
Click to expand...
Click to collapse
lol, i didnt think about the fire wall being the problem.. typical that it was something that simple.lol although it did sound like a dodgy usb cable..
thats something ill remember
have a good new year dude!
guys i am having a problem....whenever i try to install any ROM i get error 224 device not responding......my htc is connected through activesync.....what can be the issue...i am using windows 7.
..
raving_nanza said:
ERROR [224] : DEVICE NOT RESPONDING
check the ActiveSync connection and run RUU again. if problem continues, uninstall active sync and re-install.
Click to expand...
Click to collapse
1. unplug device
2. re-connect device to pc
3. wait for active sync/wmdc to connect
4. run ruu
5. if error continues unplug device
6. uninstall active sync/wmdc
7. re-install active sync/wmdc
8. restart pc
9. go to step 1.
Rn
quertz?
Hi raving nanza,
you did a great work with BAB v03.
It works great. sometime the touchpanel reacts slow but good.
But i can't change my touch keyboard from qwerty into qwertz.
HKEY_LOKAL_MACHINE\System\CurrentControlSet\Control\Keyboard Layout\"Active" is "00000407"
Thats the German code - but still having Qwerty?
HKEY_LOKAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD\"TaskManVKey" is "0x23"
HKEY_CURRENT_USER\keyboard layout\Preload\1\"default" is "000000407"
What to do?
...
che.bike said:
Hi raving nanza,
you did a great work with BAB v03.
It works great. sometime the touchpanel reacts slow but good.
Click to expand...
Click to collapse
thats Babbeluts rom, not mine!
i merely suggest it to the other users
ill look into your qwerty to qwertz keyboard, when i find out ill post it here and ill update the tips&tricks thread
Rn

USB Problem

Something happened with my HD2. USB charging functionality works, but connectivity - not.
Computer shows message "USB device not recognized"
Tried on different comps, XP, Windows 7 - nothing. Soft reset, pulling battery, changing options on USB in Settings didn't help.
Any ideas?
You have ActiveSync (XP/2000) or Windows Mobile Center (Vista/7) installed?
AlexMD said:
Something happened with my HD2. USB charging functionality works, but connectivity - not.
Computer shows message "USB device not recognized"
Tried on different comps, XP, Windows 7 - nothing. Soft reset, pulling battery, changing options on USB in Settings didn't help.
Any ideas?
Click to expand...
Click to collapse
Have you tried a different usb cable?! Anyone you know have a HD2 you can test it out on?! If something doesnt work on my HD2 I try it on my girls just to double check?! When you plug it in do you get a the option of choosing active sync or hard drive?!
Another thing it could be, and I need an answer to this myself, is that when you first plug the phone into the PC, the device presents the option of ActiveSync or Data Transfer, with an option of "Do not show this again". If someone selects Data Transfer, and clicks Do Not Show Again, how can this be reversed or undone? I have a user that cannot Explore through ActiveSync because he likely selected this option.
jimbonics said:
Another thing it could be, and I need an answer to this myself, is that when you first plug the phone into the PC, the device presents the option of ActiveSync or Data Transfer, with an option of "Do not show this again". If someone selects Data Transfer, and clicks Do Not Show Again, how can this be reversed or undone? I have a user that cannot Explore through ActiveSync because he likely selected this option.
Click to expand...
Click to collapse
Jimbo, you can re-enable that in settings-connections-USB to PC, there a checkbox there labeled "ask me first about USB connection..."
DocAlex, did it connect properly in the past? If so, I'd start with toreone's suggestion and find a way to test with a different cable and/or PC.
jimbonics said:
You have ActiveSync (XP/2000) or Windows Mobile Center (Vista/7) installed?
Click to expand...
Click to collapse
Yes, installed. Also tried different cables, one of them was it's OEM cable.
Manipulated with USB setting on phone - didn't help.
Checked wet indicator - it's white.
Did nothing with - on some morning, after full night charging, connected to USB and got it. Bluetooth sync works on same computer...
Looks like USB controller died
Did you try connecting to a different computer?
Thanks Phunkeefunk!
Finally, after and hour on tech support call, T-Mobile agreed to replace it. Already got new, used SPB Backup, very easy transferred all from old one to new. USB obviously works on new.
So - some time USB controller can die ...

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