Database Users

[Q] problem with USB cable, charging works, USB connection not?

I just got a new phone from a friend.
Under the battery:
hera 100
On the battery:
hera 160
IPL 4.14.0002
SPL 4.14.0000
System -> Info:
Windows Mobile 6 Professional
CE OS 5.2.1236 (Build 17741.0.2.1)
My operating system:
Windows XP SP3
Charging the phone works fine. But I am not able to establish the USB connection. I don't see the phone in the "save removal" box from Windows XP and I guess therefore I am also unable to get an connection using ActiveSync.
I did already toggle the checkbox in "USB to PC" on the phone.
I do not know whether the USB cable is the original one or not. And I am out of ideas... Can it be the "wrong" USB cable?
Do you have any suggestions how I can get the date connection working?

Here is a way to tell if the phone is recognizing that it's hooked up via USB:
Plug in the USB to the phone.
Hold the camera button in.
Keep holding the camera button in while pressing the soft reset button.
Still hold the camera button until you see a screen that is Red/Green/Blue/White.
You should see the word 'USB' in the lower left hand corner.
If you see this then you are hooked up.
You can still flash Custom made ROMs by this method too.

Small ps to my first post:
I've already tried a hardreset with no effect.
-----------------------------------------------------
Yes, I can see USB there.
Very strange because I still can't see USB in Windows.
Will also flashing HardSPL work over this buggy connection without any problems?
Is it likely that the USB connection works after the ROM update? Or how can I fix the USB connection?

No, go ahead and run the RomUpdateUtility while in this R/B/G/W screen.

HD2 Charges but no data!?

Hopefully someone can help with this. I'm running Yuki 2.1 on my phone and my phone will connect to any pc and charge but will not be recognised as a device. Even after removing all USB devices with USBDVIEW i get no luck.
So steps I have tried:-
1.) Restarting everyting, phone and computer.
2.) Hard Reset phone
3.) Uninstalled all phone related software (zune, wp7 sdks etc)
4.) Different USB cables
5.) Disabled virus protection
Now I as far as I am aware I could just flash another Rom through magdlr (havent checked if this will actually work yet) but I only have the one sd card at the minute and because im using Yuki it'll be locked. So without being able to sideload the unlocker am I screwed? or can anyone think of something I can do?

I forgot to mention I also tried connecting to it via Ubuntu and both magdlr and WP7 dont appear to connect yet the phone charges fine. I'm stumped guys, any ideas?

the phone charging has nothing to do with windows desktop recognizing your phone.
what you said about ubuntu doesn't make sense...what are you saying about ubuntu?
i've found sometimes it takes a while for the pc connection to recognize the phone...shutdown phone an pc. try again. don't use pc to charge your phone..use external charger.
go into devices in the control panel..remove hd2 entries...reboot pc, try connecting.

OK what I am saying about both Windows (Multiple versions on multiple computers from Win7 to Xp) and Ubuntu (desktop os) is neither of them recognise the device what so ever, it is not a driver recognition issue, the device is apparentley not connected. There is no sign of it being connected to the PC at all, except for the fact it DOES charge. I have removed all previous drivers (including on my own pc where HD2 appears under devices & printers as suggest above), software and restarted both deivces many times since.
I am not charging my HD2 via the PC, I charge it from the wall. What I am saying is when it is plugged into a computer it does charge but according to the PC's it is does not exist as a connected device. Let alone recognizing the phone. This has only happened since this particular boot of Yuki 2.1, I have had multiple other Roms including this one before and never had this issue before.
I have connected it to computers on which the phone has never been conected to, and others that it has worked on all with multiple cables. So I am under the impression it is a phone issue, unless I have been a real derp and you can think of anything I may not have.

it could be a phone issue. i've always had yuki rom my phone, currently v2.1since first out, and no problems whatsoever. as i said, the phone charging via pc has nothing to do/with the pc recognizing the phone...it's a straight usb port power connection like connecting to any usb port.
see if you have the same issue with a different rom.

Thanks for your help. Think I have sorted it now.. I don't know why I didnt think of it sooner but I checked the usb port on the phone and the internal "pins" had been pressed up against the side of the connection so werent making contact with the cable. Looks like it was happily taking a charge like that but no data connection... seems to have just been a coincidence that after finishing installing yuki again that I was a total drip and mashed the charge into the port bending the pins.
So happy now I can keep my beloved HD2, untill the quad core run of WP8 devices are released.

I had the same problem in my MAGLDR mass storage USB phone connected to the PC but not in WP7.5, eventually was a problem with the cable.

glad to hear it was just misaligned pins.

Might also be the cable. I think I've got a similar problem - using the original USB cable Zune recognices the device, using another cable it doesn't (Unknown hardware). But the phone is charging with both - and I don't see any damaged pins on the phone.

Cannot connect Lumia 950 to Windows 10 PC

I could not connect my Lumia 950 to a Windows 10 PC using the data cable the phone came with.
When I connect them the phone asks if I want to enable "data connection" I push yes. The PC is installing some 950 firmware or driver but nothing happens. I cannot reach the phone. Any idea?

I could do it before, but now it's impossible, as if drivers were wrong. I reinstalled them and rebooted, but in vain

Same problem here.
On Win 10 64bit my 950 XL are shown in Device Manager under USB Devices but not seen in to Explorer, on Win XP 32bit can see my phone in Explorer but it is not installed properly in Device Manager.
That's ridiculous Microsoft are not able to get communicate their own devices easily by massive usage of windows worldwide.
Missing AirDroid.

media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...

dxdy said:
media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...
Click to expand...
Click to collapse
Another way to "troubleshoot" is to just disable or uninstall the device, and then re-scan for all devices, and it'll re-install it fresh (make sure you check the "uninstall drivers" if you try the un-install route).
That said, on recent Release Ring builds, USB is really, really flaky, to the point where even grabbing a few pictures is much easier over WiFi. I assume this will get fixed (it worked fine earlier, and I "upvoted" the issue wherever I could find it), but in the meantime, even if you're connected, enumerating folders/files can take a really, really long time (along with other operations on them), and often crashes the W10 explorer.exe process. The process recovers, and IME if you try enough times, you can get the files this way, but it's quite painful...

I had this problem but it was caused by a targus hub. When I plugged the 950 directly into my PC, and not into the hub, the problem went away. PC recognized 950, folders showed up in seconds. Could be USB-C incompatibility with hub?

Yeah i've got the same thing. So now it works on USB 3.1 typa A or C, but not on my USB 2.0 and 3.0

xHci disabled on Windows10 Tablet, Usb Ports doesnt work

Hi,
I tryed to flash my old Nokia 5800's stock firmware with Windows10 tablet. But tablet always gets a blue screen on this process. I installed latest Windows10 updates. Right now its in Version 1703 15063.332. But tablet keeps getting blue screen. Sometimes with buzz sound. Windows10 totally clean it doesnt have any virus or something. I did even /sfc scannow. I never experienced like this thing before with this tablet and i didnt change any UEFI setting.
So i started to change Usb settings on the UEFI one by one and i revert it back every change to original setting. When time has comes to change xHci it damaged all Usb ports. Now i cant revert it back to original setting. I didnt change any other Usb settings. Just disabled xHci. Usb host enabled and other things. I didnt think xHci will damage all usb ports. Because on the xHci's info, Bios vendor says, it just turns Usb3.0 to Usb2.0 So my Nokia 5800 is too old phone. I thought maybe old phone doesnt work well with Usb 3.0 So i turned off xHci to Disabled.
Distributor says Tablet supports Usb 2.0 technology. After disabling xHci, Intel® USB 3.0 eXtensible Host Controller disappeared on Device manager.
I disabled the xHci on UEFI Bios and my Local named Windows10 Tablet's Usb ports doesnt work. I can access the UEFI first startup screen but i cant control it. Volume+ and Volume- buttons works only vertical movement and Power/Windows capacitive button doesnt work on that screen. Touch screen is not working too on UEFI's first startup screen. Keyboard, Mouse also doesnt work. Im stuck with touch screen. I checked Tablet's and Dock's every inch and there is no little reset button.
What happens if i spend all battery power waiting on the UEFI startup screen? Will the bios reset when the battery get empty?
Is there any way to reset UEFI using Windows10 ?
Is there any Power button, Volume+, Volume- button combination for reset UEFI?
What happens if hard reset Windows10? Will my device's Usb ports come alive?
Windows10 Tablet has a 5 pin on the lower side. This pins connecting to Keyboard(Dock) but Keyboard doesnt work. Maybe it has UEFI reset pins? I can see the HID Keyboard device on the Device manager. But removing the Keyboard physically doesnt effect HID keyboard's status.
Windows10 Tablet has 2 black coloured usb port and both doesnt work with any device. Ones Usb Type A Female other one is Usb micro b female.
Why Bios doesnt give a Warning!
Why there is a xHci setting?
Why xHci setting is changeable?
INSYDE corp. creating a Bios but they cant think "What happens when we damage all usb ports with one setting? How they can access/control to Bios/UEFI?" This is ridicilious. I checked almost all forum's allover the World and xHci info always same like my device's xHci info. I readed it and i accept the Usb3.0 to Usb2.0 changing. Not damaging all Usb ports!
If i send this tablet to distributor they will request a money for fixing simple xHci setting. Is this INSYDE corp.'s target? Who knows.
Tablet specifications
- Intel Atom Z3735F @ 1.33Ghz (Turbo enabled 1.83Ghz)
- Intel HD Graphics Gen7 4EU 620MHz
- 2 GB DDR3 1333Mhz Single Channel Ram
- 32 GB internal memory (Generic NCard - Probably eMMC 4.5)
- Chi Mei CMN9001 screen
- 10 Point touch panel
- RTL8732BS Wifi
- Bluetooth 4.0
- Intel SST Audio
- Realtek I2S Audio codec
- Unicam gc0310
- Unicam ov2680
- Bosch Accelerometer
- Stereo Speaker
- UEFI info
+ Bios Vendor INSYDE Corp.
+ Bios Version 159.1
+ Bios size 3072 KBytes
+ Secure boot disabled
The lesson I'm taking is; More freedom is not good.

Hi,
I have the same issue did u find any solutioun somehow ?
By the way I just read another forum and it says that you can use OTG cable with usb keyboard/mouse.
I couldn't try because I don't have otg cable with me but I'll try when I get home (probably next week).

Hello,
same problem here on an Allview windows 10 tablet, during windows 10 reset i got a blue screen and my tablet got stuck into a boot loop restarting after windows logo appears. It didnt boot from windows usb stick that i made with rufus in multiple ways with different settings and when i was trying to get it boot from usb i accidentally disabled XHCI or EHCI from bios ,the attached keyboard does not respond, otg cable connected keyboad does not respond, touch not working.
Any solution will be appreciated,
Thank you.

My PC doesn't recognize my Nexus 7 2013

I have an Asus Nexus 7 tablet that over a year ago I rooted and flashed and maybe a few other things, I don't fully remember, but I did get it to run the Nitrogen OS successfully, and since then I've used it with no problems. But the other day I plugged it into my PC via USB cable as I always do when I want to load a movie or whatever, and this time my PC refused to have anything to do with it. Immediately upon plugging it into my desktop's USB 3.0 (2.0 port does the same thing) I get this Windows 10 notification: "USB Device Not Recognized. The last USB device you connected to this computer has malfunctioned and Windows does not recognize it." When I check under Device Manager I see a yellow triangle warning under Universal Serial Bus controllers that says, "Unknown USB Device (Device Descriptor Request Failed)." And that's as far as I can go. There is no mention of ASUS, Nexus, or Android anywhere else in Device Manager. I've checked under all the headings.
It seems Windows 10 knows something has been connected when I plug in via USB but it doesn't know what to do with the device. I've searched the Internet high and low for a solution but nothing works. Here's what I've tried:
1) Uninstalled the yellow triangle error driver from Device Manager, checked for new hardware, got the yellow triangle back.
2) Tried updating driver but "You have the latest driver installed."
3) Tried installing USB driver from Google and "the operation completed successfully" but the problem remains even after reboot.
4) Went to Developer Options and ensured USB debugging is turned on and MTP is selected in USB Configuration. When I turn USB Debugging on and off with the Nexus connected via USB, Windows 10 reacts, but only to tell me with each change that I have an "unknown USB device attached," basically all the original error messages. I get the same errors whether I'm set for MTP or Camera or charge only or any of the other options.
5) Learned others have found a bad cable can cause my problem so I located three spare cables around the house and none worked. So I ordered a fresh new data cable from Amazon which arrived today -- but the problem remains.
6) I have a triple-boot PC. All three OS installations are Win10 but installed separately on different drives -- one of them is from the Microsoft Insider program, so should be the latest and greatest -- but I have the exact same problem on all three.
7) Wondered if maybe Linux would work so tried Knoppix live boot disk and even did a full installation of Zorin on a separate HDD. Neither version of Linux recognized that any Android device was attached. I even ran a "find-mtp" Linux program but it saw nothing.
8) Installed Wondershare Mobile Go and Syncios Data Transfer -- both are programs for dealing with Android devices via USB on a PC -- and neither sees my Nexus. And I guess there's no way they could as the Nexus doesn't appear in Device Manager.
8) Reset the Nexus to factory settings. All my apps and so forth are gone but the problem remains exactly the same.
I've been at this for about a week now so there are probably other things I've tried and forgotten about but nothing has worked. If I had another Android device I'd see if the computer recognizes it via USB but I don't have one. Maybe I can get a friend to help me out. I'm grasping at straws.
One more thing -- I don't remember whether I've ever before communicated with this Nexus on my current computer. In May of this year my old Asus MBO failed and I've built a new computer around an Asus Prime X299-A. It's working great, its USB ports are giving me no problems with anything else I throw at them, but I'm wondering of maybe I've got something set wrong in BIOS (UEFI). I've gone through every USB setting I can find in BIOS and no changes offered seem appropriate. But I've tried them this way and that with no apparent effect. And as I said, USB 3.0 and 2.0 are working great for everything else.
And when I wrote that last paragraph it hit me that I should try the spare PC I keep in a closet. Duh. So,
9) Tried a different PC, a spare Win10 system I built from spare parts from my old system plus an el cheapo MBO. This is a TOTALLY DIFFERENT COMPUTER -- but the problem is exactly the same.
It can't be the Nitrogen OS -- I just can't go there. It's been working perfectly for over a year, no glitches whatsoever. How could it suddenly decide to stop connecting via USB? I've pulled all my hair -- totally bald now, but that didn't work either. Any other ideas? Anybody? Toss the Nexus in the trash? That would be no fun. And it does work, though with the factory reset I've erased all the kids movies I was keeping on it for the young ones who occasionally visit and I have no way to put them back. I dunno what to try next ....

Other things to try
Windows 7 or better yet XP
Disable your anti-virus on your pc
Make sure usb debugging turned on for the tablet.
Use an app like drivedroid to see what usb setting work with your phone. (Not what the app is meant for, but the settings wizard is pretty helpful.)
Worst case:
Use the Nexus Root Kit to unroot and return the device to factory image, then reroot and install latest twrp and image of your choice.
Sent from my LGLS992 using Tapatalk

My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!

jbabin1 said:
My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!
Click to expand...
Click to collapse
I replied earlier but being lazy I didn't log in so here we go again so you'll see I'm the OP. My Win10 Pro desktop recognizes my Nexus 7 nicely since I halfway pried the back off the Nexus and then snapped it back in place. Yep, that's all it took. Apparently something was loose or misaligned inside the Nexus and just fiddling with it fixed it. Yay.

jbabin1 said:
My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!
Click to expand...
Click to collapse
Your issue is not similar to the OP who had no connectivity at all in different PCs.
The issue is the driver in your case, may be a clash of drivers. Install USBDview in the PC and using it, uninstall every driver related to USB. Don't worry, since Windows will reinstall any driver needed as and when the peripherals are connected. Restart the PC and disable 'driver signing' and any antivirus program including Windows Defender. Now connect the tab and check if the correct drivers are installed and the tab is recognised. If not, try to update the driver in Device Manager. If even that doesn't work, you may have to reinstall Windows.