HD2 Charges but no data!? - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hopefully someone can help with this. I'm running Yuki 2.1 on my phone and my phone will connect to any pc and charge but will not be recognised as a device. Even after removing all USB devices with USBDVIEW i get no luck.
So steps I have tried:-
1.) Restarting everyting, phone and computer.
2.) Hard Reset phone
3.) Uninstalled all phone related software (zune, wp7 sdks etc)
4.) Different USB cables
5.) Disabled virus protection
Now I as far as I am aware I could just flash another Rom through magdlr (havent checked if this will actually work yet) but I only have the one sd card at the minute and because im using Yuki it'll be locked. So without being able to sideload the unlocker am I screwed? or can anyone think of something I can do?

I forgot to mention I also tried connecting to it via Ubuntu and both magdlr and WP7 dont appear to connect yet the phone charges fine. I'm stumped guys, any ideas?

the phone charging has nothing to do with windows desktop recognizing your phone.
what you said about ubuntu doesn't make sense...what are you saying about ubuntu?
i've found sometimes it takes a while for the pc connection to recognize the phone...shutdown phone an pc. try again. don't use pc to charge your phone..use external charger.
go into devices in the control panel..remove hd2 entries...reboot pc, try connecting.

OK what I am saying about both Windows (Multiple versions on multiple computers from Win7 to Xp) and Ubuntu (desktop os) is neither of them recognise the device what so ever, it is not a driver recognition issue, the device is apparentley not connected. There is no sign of it being connected to the PC at all, except for the fact it DOES charge. I have removed all previous drivers (including on my own pc where HD2 appears under devices & printers as suggest above), software and restarted both deivces many times since.
I am not charging my HD2 via the PC, I charge it from the wall. What I am saying is when it is plugged into a computer it does charge but according to the PC's it is does not exist as a connected device. Let alone recognizing the phone. This has only happened since this particular boot of Yuki 2.1, I have had multiple other Roms including this one before and never had this issue before.
I have connected it to computers on which the phone has never been conected to, and others that it has worked on all with multiple cables. So I am under the impression it is a phone issue, unless I have been a real derp and you can think of anything I may not have.

it could be a phone issue. i've always had yuki rom my phone, currently v2.1since first out, and no problems whatsoever. as i said, the phone charging via pc has nothing to do/with the pc recognizing the phone...it's a straight usb port power connection like connecting to any usb port.
see if you have the same issue with a different rom.

Thanks for your help. Think I have sorted it now.. I don't know why I didnt think of it sooner but I checked the usb port on the phone and the internal "pins" had been pressed up against the side of the connection so werent making contact with the cable. Looks like it was happily taking a charge like that but no data connection... seems to have just been a coincidence that after finishing installing yuki again that I was a total drip and mashed the charge into the port bending the pins.
So happy now I can keep my beloved HD2, untill the quad core run of WP8 devices are released.

I had the same problem in my MAGLDR mass storage USB phone connected to the PC but not in WP7.5, eventually was a problem with the cable.

glad to hear it was just misaligned pins.

Might also be the cable. I think I've got a similar problem - using the original USB cable Zune recognices the device, using another cable it doesn't (Unknown hardware). But the phone is charging with both - and I don't see any damaged pins on the phone.

Related

HD2 won't connect to PC

Hi there,
I've had my HD2 for 2 weeks now and its been working perfectly. I decided to hard reset my phone and start again from scratch. However, now when I connect it to my PC it doesn't connect or recognise it at all, it charges though. I also tried it on my laptop, thinking it might be my PC but its just the same. This is really frustrating and any help would be greatly appreciated.
Goto "Start/Menu/All Settings/Connections/USB to PC" and ensure ActiveSync button is green.
If you are running Vista or Win7 you have to install Windows Mobile Device Center. http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If not the normal Active Sync will not see the phone.
Hey guys. I know this a old thread. I notice ever since I used the program here to change the radio on my htc hd2 that my computer no longer detects my phone with snyc cable even if I have Windows Mobile Center 6.1 installed an such. The programs pop up though when I look on device manager there no unknown devices or anything. In fact I don't even hear a sound of any sort that a usb device was plug into my pc same thing on my laptop. I even put back original tmobile rom on my htc hd2 no resolve. When I fflash it with Leoimg.tbh or how ever you spell it I put it in my sd card. Any ideas on how to get the old phone to work on windows 10 again? or is something mess up in the coding on official rom or on how I flash it back to stock?. I wish I had a old pc with windows vista to see if it just windows 10 or what. Just seems so odd
no reaction from phone nor pc
Hi, guys i have similar problem, but it has nothing to do with Active Sync. The device won't notice that it is connected to the pc (it won't ask (this option is ticket) if it should act as card reader, modem or Active Sync) so as pc won't show new device. Strangely, while the device is connected into an outlet charger via cable including data wires and "don't charge if connected to a pc" option is ticket in hd2, it acts as it is connected to a pc and won't charge. When it is connected to a charger with unseparable cable (which i suppose hasn't have data wires) it starts carkit menu. For me it seems like something is shorted but i'd like to hear some other suggestions before i try to disassemble it and look inside.

Not the usual PC connection issue

Hi!
Ive got a big problem cause my Galaxy S just stopped being recognized by any PC. I dont know whats wrong, it just treats USB cable like it was a charger, PC doesnt detect anything neither does the phone. Its very strange since everything worked perfect for the last couple of weeks. I tried to connect it to a notebook i used to flash the phone a week ago and it has been turned off ever since so it cant be any driver related issue. Im afraid my micro-USB port is damaged but i have a custom firmware in it and since i cant reflash it the warranty isnt vaild ehh...
Any ideas?
THX
silly question...
Do you mount the phone via the status bar after you plug it in?
Thats the point - PC doesnt detect the phone AT ALL theres not even a sound that an USB device has been plugged in. The same thing in the phone it just starts charing it doesnt seem to know that its connnected to PC.
sounds like your PC mobo got the USB port fried.
try turning off the PC, unplug the power cord, wait for the energy to drain out, then turning it back on
my Windows 7 x64 some time does that, but it's not a hardware error
on yours it could either be a hardware dead, or the Windows gone Bezerk as usual
I tried different USB devices - other phones, pendrives and a printer and everything works fine except for the Galaxy S. The Samsungs USB cable also works fine with other phones..
I wrote to Samsung and they said to send them the device because its most probably damaged :\ Will they check the firmware version?
btw. as I said in the first post the phone doesnt work on my notebook as well
I wouldnt care so much about this because I can send files using ftp but I cant change the firmware without an USB port working (or am I wrong?)
I sometimes also have this problem. For me rebooting the phone and if it then doesn't work again using another USB port at my PC solves the problem.
Yesterday when the problem occurred for the first time I removed SIM and microSD cards and PC detected a device but it was recognized as 'unknown malfunctioning USB device' but no luck ever since.
Just to let you know my Samsung just fixed itself 0_o Might have something to do with the Windows reinstallation on my PC but it suddely works on my notebook as well. Im really confused now...

[SOLVED] HELP! Windows can't recognize the phone anymore

This is a new problem for me.
After successfully sorting out all the troubles of connecting SGS to KIES, and been using it happily for almost a month, now I'm facing another trouble which is quite big this time.
Windows Vista (32-bit) and Windows 7 (64-bit) are now can't recognize the phone when connected through the USB. Got a message says the USB Device/Hardware Is Not Recognized.
I'm using the SGS original cable. The cable was working perfectly and now suddenly it doesn't work in data mode but still able to recharge the phone battery.
Am I having a cable problem? Or worst, the USB connector (on the phone) problem? I tried to clean the USB connector on the phone but still can't connect the phone to my computers.
Does anybody here having the same problem as well?
I just gave up with my PC, same problem
In then end I set up a VMware XP machine to sync
Else I use my laptop
Sent from my GT-I9000M using XDA App
I sometimes have a problem with KIES detecting my phone. What I sometimes have to do is connect the phone with KIES loaded, go to device manager, show hidden devices then uninstall the phone (sometimes has error on device, sometimes not) then disconnect then reconnect phone.
Such a faff but using KIES to check for firmware update lol
This may not help ya but worth a thought, Im on Win7 64
I did not have any problem connecting the phone to KIES, I was able to upgrade the firmware from JF4 to JG4, and been a happy SGS owner for a month now.
But yesterday I suddenly can't connect the phone to any computers. My laptop (Win Vista 32-bit) said that a USB device connected is not recognized. I reinstall Kies in my laptop and same thing happen. Then I switch to my PC (Win7 64-bit), USB device not recognized also appear. Reinstall Kies, still no luck.
What I just realized is that there is NO USB Indicator in the SGS notification bar!
Does that mean that the USB connector on the phone going bad?
I still able to recharge the battery but the USB icon dont show up.
I am now seriously considering the quality of Samsung Galaxy S! Way too much problems for average owner, and even for savvy owners this is just over the top!
What should I do now?
Find another computer or install VMWear and see once and for all if its your phone at fault. Also worst case do a factory reset. If no go then you might have a hardware problem. You could always try Mass Storage mode and see if you can mount the phone as external drive. Its not really the phones fault but I would say its KIES, its just a piece of ****. I have never been able to connect to it using 3 computers and I would say I know what i'm doing since I work in i.t. Also did you replace your Launcher recently? As KIES needs TouchWhiz as default launcher to work
I just tried to connect SGS to another laptop (Win XP 32-bit SP3, no KIES though). Same thing, the USB device is not recognized baloon show up and no USB indicator in the SGS status bar.
I'm going to Samsung Service Center, after calling them, they suggest me to bring the phone to the nearest Samsung Center. They said that this is not the first time and also said that the problem might be the connector or the cable.
have you read this ? http://forum.xda-developers.com/showpost.php?p=8107646&postcount=50
Seems kies has a bug where it can't work with files with 16chrs or more.. Told ya KIES is a piece of ****
Yes, But did you try the Mass storage mode
Settings/About/USB
I always just use Mass Storage mode to xfer files. KIES is crap.
As I said previously, my SGS has no problem at all connecting to Kies. USB Mass storage is working perfectly as well.
The problem I'm having now is the hardware (the cable or the interface) I guess, since I still can recharge the phone using the charger or the USB cable.
ps. I'm using Kies from Australia, the 1.5.1.10083.
Have you looked at the pins on the phone? are they screwed? Can you somehow find or burrow another Mini-Usb cable to test ? I have heaps as some of my external hdd's use mini-usb but you might have to buy a new cable.
Try this.. I wrote this a while back.. It may help. I know you suspect it's hardware, but it might be worth trying anyway.
http://www.blog.gleff.com/2010/07/fix-for-kies-not-connecting-to-galaxy-s/
ickyboo said:
Have you looked at the pins on the phone? are they screwed? Can you somehow find or burrow another Mini-Usb cable to test ? I have heaps as some of my external hdd's use mini-usb but you might have to buy a new cable.
Click to expand...
Click to collapse
gleff1 said:
Try this.. I wrote this a while back.. It may help. I know you suspect it's hardware, but it might be worth trying anyway.
http://www.blog.gleff.com/2010/07/fix-for-kies-not-connecting-to-galaxy-s/
Click to expand...
Click to collapse
Thanks for the help guys!
It's purely hardware problem. Yesterday I brought it to local Samsung Service Center, and because they said this is not the first timer, the technician quickly open the device and gosh... dust and some fungus were collected near the microUSB port! I admit I never close the USB port, just left it open after use, my bad!
After some cleaning and testing, the microUSB is working again.
Now I'm a happy SGS user again!
but that doesn't explain how it works on one Windows (Win7) but not on another Windows (WinXP)
AllGamer said:
but that doesn't explain how it works on one Windows (Win7) but not on another Windows (WinXP)
Click to expand...
Click to collapse
The SGS wasn't recognized in ALL Windows versions, since it was a hardware problem.
Now SGS is recognized in ALL Windows versions.
download "usbdeview" and delete the usb drivers for the specific device.

Computer not detecting phone through USB at all!

Argh, I am pulling my hair out trying to solve this! When I connect my phone through USB to my computer my phone detects the connection but my computer doesn't respond at all! I bought the phone used and it is already rooted but is using a pretty old rom and I wanted to upgrade it. It is currently running "Kernel version: 2.6.32.9 [email protected] #4".
Things I have tried:
Using different USB settings on the phone (Kies, mass storage, ask on connection)
USB debugging mode
Different USB cables
Different computers
Cleaning the micro usb port on the phone
Formatting SD card
wide data/factory reset
Nothing seems to accomplish anything, it still reacts in the same way.
Any help would be greatly appreciated!
The ROM shouldn't count.
First of all, has it ever worked? I just presume you're running on win7: did you installed the drivers as specified in several different tutorials on this forum?
What kind of connection are you trying to establish? tether, usb, kies, other? have you tried any combination possible?
I just got the phone a couple days ago, I have not managed to get it to be detected by anything yet. I have tried it on a couple Win 7 boxes and also a Vista laptop. I am currently downloading Ubuntu just to rule out the OS factor. I have just been using Kies to install drivers although after reading your post I found this thread:
http://forum.xda-developers.com/showthread.php?t=961956
I'll try that and post results if that is what you mean? I have been trying to establish basically any connection at all for the ultimate goal of getting Odin to actually detect the phone so I can flash it with ClockworkMod Recovery and then an ICS rom. The phone detects the USB cable fine and starts charging and puts the phone into whatever mode I want (kies, mass storage, etc.) but the computer has yet to give any indication that anything is connected to it.
Try with the drivers, but be also sure to enable usb debugging to be able to select a different usb sharing when inserting the cable in case you haven't already.
The drivers installation didn't make any difference and I've tried USB debugging and all 3 connection modes (Kies, mass storage and media player), none of which exhibit any response from the PC.
Edit: Posting from Ubuntu now, same exact thing. Phone detects USB connection, and it doesn't matter which of the connection options I choose as the PC doesn't give any indication that anything has been connected to it.
That's really weird. Does Odin3 (which presumably works at a lower level) sees anything if you put the phone in download mode? ) this way you should be probably able to upgrade somehow.
Sent from my galaxys using XDA App
No unfortunately there is no response from the computer or Odin3 when the phone is in download mode and connected through USB.
that's odd and maybe that's not good at all.
I'm starting to think the problem could be hardware related, especially in a situation where odin can't see the phone in download mode (i.e. no software layer is interfering).
Is there any glaring damage/scratch/missing parts on the usb port?
Sincerely, if I could return it I would try that at this point.
Unless someone else has got anything else to try.
I'll take a good look at it under a scope when I go to work on Monday I guess. Thanks for your input, I'll try to update if I find out anything else!
So I took a look at the port under a scope today and discovered that one of the pins (the middle one) in the micro usb port on the phone seems to be completely gone! Not sure what each pin does but I'm assuming that one is probably used to communicate to whatever the phone is connected to...
Luckily I have access to a parts phone that I can take apart for a replacement port so probably tomorrow I will attempt surgery on the phone! Will report back with further progress after I have done so.
Well I'm happy to report that that was definitely the problem! I replaced the micro USB port on the phone today during my lunch break, put the phone back together and plugged it into a PC here. It immediately detected the phone so I'm pretty happy! Guess I'll be trying out some ICS roms tonight when I get home!
that's great, glad you managed you fix this yourself, well done and enjoy your SGS

Cant connect samsung S1 to PC

Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help
have you tried put yoy're phone in depurating mode?
I guess yo mean Debugging mode, as I couldn't found Depurating anywhere. Have selected it and the same effect
HI
I had the same problem after getting nowhere with it, for some reason and I don"t know why, I put it in download mode and then connected it to odin and my PC found it I then disconected it and its been fine eversince.
Jim
#Samsung Kies always makes problems on Windows x64 !
##I would recommend, if you got 32-Bit Computer, to use that ;-)
#If you Want just flash over Odin, then is this driver package enough
##[Link]--http://download2us.softpedia.com/dl/85b009d47a0940e89eee2297a531d100/4f577870/300141878/drivers/mobile/SAMSUNG_USB_Driver_for_Mobile_Phones_1.4.8.0.exe
#The Package is also enough for If you want just to connect to mass Storage (Phone's SD Card)
Don't Forget to Thanks, if it was useful for you!
_______________________________________________
Hi there.
By direct connection you mean the USB Mass Storage mode, right?
It might be some weird, random problem with the samsung system drivers. I used to have such problems about two years ago, back in the days of Froyo. Have you tried re-installing them? There was a link to proper drivers file in one ICS installation tutorial, and those drivers can be downloaded here. If you go about trying this method, lemme know if it worked.
Cheers.
PS: Unlike diklooc there suggested, do not never EVER go back to x86 OS. That's the worst advice. Kapisch?
Did you check your usb port in System ?
Sometimes it stuck with another lastest device
Hi,
have tried everything, and finally only in a WinXP32 could be abble to get the error shown on the file atached.
But nothing (warnings) come up in Device Manager
Unninstalled everything (kies) and tried to install only the driver and nothing happens.
Should I try to mount it on a linux?
or is it dead?
thanks
i have this problem too
wat chan I do???
my sgs can not connect to my PC
This may help...
Hi there - I don't have the same phone as you, but I did encounter the exact same problem. I've been searching around and it looks like the most common fix was to simply replace the cable. I don't know what kind of cable you have, but my phone (a Samsung Focus i917) uses a mini-usb connector. I found that my Amazon Kindle used the same connector.
When I was using the Samsung cable, I'd get intermittent connects and charge power. The OS would report unknown device. When I switched computer's = same result. I switched to my Kindle cable and the computer instantly recognized the device and installed the drivers. After 12 hours of troubleshooting, factory resetting my phone (blah - lost everything) it turned out to be the cable. I know that this isn't an easy troubleshooting step for most people, because who has an extra cable? I just got lucky that my Kindle uses the same connector. I'm now suspecting (due to the prevalence of this connectivity problem coming from people with Samsung phones - there are a LOT of reported issues) that there is probably a Samsung cable problem in general.
Good luck with your phone.
try
try select mass strong ...
Tips and unlock advice.
nasdriver said:
Hi,
I'm having a real though time trying to connect my galaxy s1 to a pc. Have tried everything, like kies, direct connection, reseted the device, and no joy.
When I plug the cable it makes that sound as it is connecting but it doesn't show in the PC anywhere, nor even in Device manager.
It can get pwr from the usb cable when is connected; already tried with another cable and same thing.
My final goal is to unlock it.
thanks for any help
Click to expand...
Click to collapse
Nasdriver, I currently have a similar problem but mine is related with Samsung Kies as I can't get either my older SGS1 or my newer Samsung Nexus to get recognized by Kies. I also suspected the cable thing and even read it could be a USB port issue but neither of them was my problem (I have 3 cables and 8 ports on 2 computers that result in the same thing). I can connect other devices with the same cables and they work, so I suspect my problem is focused around the Samsung device drivers.
My advice is if you can go in a systematic manner, first focus on the cable (easiest to replace), if you get the same results with a new cable, then focus on the USB physical port, clean it with some Isopropyl alcohol, if the port works for other devices (camera, other phones, etc..) on the same cable but not with the SGS, then try reinstalling the samsung device drivers.
Oh, and if you want to unlock your phone, the EASY way is to download the Galaxy S Unlock application from the Android market (no affiliation) it's free (but the developer does accept donations) and it WORKS. I won't bore you with my 3 week journey trying to unlock my Bell SGS phone here in Canada, had I found this app first I would have done it in less then 2 min saved myself a LOT of frustration.
Good luck

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