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Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.
So, I've been having the screen sensitivity issue, jaggedy drawn lines, randomly typed keys, etc.
Now, has anyone else done the same?
As the problem is intermittent, what're the odds they'll actually fix it?
Also, is it actually going to be gone 2-3 weeks or do they usually turn around quicker?
I miss it already
mine was gone for 24 days, all it needed was a software flash. overall, good service, but could be quicker......
if they just flash the software I'll not be happy, I could do that myself.
Antimus said:
So, I've been having the screen sensitivity issue, jaggedy drawn lines, randomly typed keys, etc.
Now, has anyone else done the same?
As the problem is intermittent, what're the odds they'll actually fix it?
Also, is it actually going to be gone 2-3 weeks or do they usually turn around quicker?
I miss it already
Click to expand...
Click to collapse
I have this issue too, and I read about it on some other threads as well.
I'm not really sure what is causing it, but its more likely to be a hardware issue rather than software.
Although my friend bought his HD2 recently, and his phone doesnt have this problem. I guess this issue is fixed in newer HD2s
You can see this thread for discussion and videos about this issue
their service is worst ive ever know...4 weeks so far....never going to send my phone to them, rather send it to dodgy kev from the pub to fix
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
I'm writing here out of frustration that I've been having with the Acer Iconia.
So I got the tablet about like early last week when it went on sale at Target. The tablet of course came with 3.0.1 and I waited a few days for it to receive the 3.1 update but it always gave me the "your device is up to date" thing. Ok fine so I'll just install the update myself so I updated to the latest version (4.010.11) using the update.zip method. Yay so now I have 3.1!
But of course the problems aren't over.
Before and after the update I had problems with WiFi (unable to connect because of looping) and I'd usually be able to "fix" this problem by resetting my router and modem. But what about when I go to college or any outside public place? I won't be able to go to them and ask them to reset their damn router -___-.
And the other annoying problem: the mic. Yes I've searched about the mic problem and looked at every thread that was created about it. It has to do with the noise canceling, etc. But I can't really video chat when the mic has crappy quality. Ok so I decided to go back to Target and exchange it for a new Acer Iconia (which I did yesterday).
When I got it and opened it, it seemed to be packaged a bit differently than the older tablet and seemed a bit newer (in comparison to the old packaging). And as soon as I connected it to my WiFi, an update appears!!! Cool so as I'm setting up the tablet, 3.1 is downloading in the background. Once it's done and the Tablet resets, everything seems cool. I try out the front cam using the stock Camera app and there was a moment where the camera only showed some odd green screen (as if it was unable to connect to the camera) and in a few seconds everything was cool. I even tried the mic and it was much better. I took it out with my to my friend's place and was able to connect to his internet with no issues. And then I went home and connected to my WiFi and once again it did the looping issue . I tried ignoring it and just reset my router (I tried assuming that it was my router's problem since my computer also has issues sometimes when it comes to reconnecting to WiFi after it turns on from sleep mode).
So then I go to sleep and wake up this morning. I decide to check for an update on my tablet for lulz and to my surprise there was another update (4.010.13)! Go through the update process with the power plugged in, android gear thingy keeps going, and the bar looked like it stopped moving 95% of the way and the tablet reset. So then it turns on and it says that all apk have been loaded but I don't see the "update successful" msg. But then I check "about tablet" and it appeared that it had updated successfully. *whew*
But of course another problem appears. Remember how the front camera had a slight moment? Well I tried using the front camera and it gave me that same green flickering screen and wouldn't show. Once again it appeared to have a problem connecting to the actual hardware camera. I tried force closing the camera app and opening it again but it didn't fix anything. Tried closing and opening the tablet but it didn't fix the problem. Tried pressing the reset button but that didn't fix it. And of course I decided to reset the whole thing but that didn't fix it! And I tried using the front cam with the Google Talk app and it still didn't work (still gave me the green flickering screen).
BLAH! Should I exchange the tablet for another Acer Iconia or just give up on it and get a different one? I honestly like the build of the tablet and all the features it offers (like the ports) but those issues are just stopping me from fully enjoying the tablet and being able to use it for the purposes I got it (video chatting, WiFi, etc.)
EDIT: Here's a video of the problem: http://www.youtube.com/watch?v=TuAhgWQgCq0&feature=channel_video_title (Ignore the "4.010.13" in the title. I didn't mean to say that all 4.010.13 tablets will have this problem; only meant that my tablet was on 4.010.13)
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
goodintentions said:
I'm on my second iconia and absolutely love it. The first was almost perfect, but battery wouldn't charge beyond 88%.
I've tested out every possible thing about it, and everything is completely solid.
To exchange it for another iconia or something else is entirely up to you. I'm just telling you that what you describe I don't experience at all. My wifi connects instantly to whatever signal I tell it to connect to. My cameras also work perfectly. Mic also perfectly and makes me go through to the other side just fine. In fact, I've been using the iconia to have conferences with people I know to discuss about our plan to take over the world.
The point is there will always be a black sheep in the flock. Even the ipad 2, apple's star product and the most sort after tablet right now, is getting reports of problems left and right. The most common seems to be light bleeds and face time freezing.
Go for another tablet if you feel like it. Your choice. I'm just telling you there's such a thing as a perfect iconia, and I have it.
Click to expand...
Click to collapse
I understand and respect your good intentions. I'll think about it through out the day and I might exchange it for another Iconia. If another problem arises then I'll just check out another tablet.
Also I added a video of the problem at the bottom of the original post up there ^^^
The wifi issue was an atrocity that affect(s) a lot of people. Mine did it one time right after the 3.1 update, I did a fix on the tablet and it never has done it again, and since the latest update hopefully won't.
It does appear to me that something is wrong with your camera however. Mine has never done that and it does not appear to be a software issue. I think there's something physically wrong with the front facing camera - loose connection or something.
eh maybe the stockboys took their liberties with stock the shelf with iconia. Maybe just have the manager open one up with you and check those eature out before you leave the store. Mine has been great.
All the honeycomb tablets have their issues and run the same hardware so your not missing out leaving this tablet or keeping it. only thing is atleast the xoom gets updates fast(if your subcribing to verizon but the wifi version is not that far behind anywhos)
I keep hearing people complain about the mic, luckily that isn't an issue for me though as I don't use my tablet for video or audio chat anyways And surprisingly I haven't had the WIFI issue either, it has worked like a peach all the way from the start. The only issue I've had with my tablet has been the fact that it took Acer forever to release EMEA_GEN3 firmware update, nothing else so far.
Maybe I've just been lucky?
After watching your video, i can say is a hardware fault. Exchange again the tablet and check on the store that everything works. Mine works wonderful and I love this tablet.
I have two Iconia tablets and confirmed that both cameras in each tablet work in 4.010.11 and 4.010.13.
I've also not had an issue with wifi. If this is an ongoing issue, it might be an incompatibility with your router.
For the camera, most likely hardware defect, mine doesnt have that problem. For the wifi, however the update supposedly fixed it, but if you have the same problem as I do, root your device (its easy!) And download an app like es file explorer and go into the settings and enable both root settings. Turn off wifi, and in es file explorer delete both files in /data/miscellaneous/dhcp. Sounds like a pain but it really only takes thirty seconds and fixes it for a few days. As for replace versus a different unit, I recommend getting another iconia. I compaired all of the tablets hheavily, and all of them have their issues. The iconias issues, however, are by far the easiest to deal with
If this post was helpful, give thanks
I to have had not one issue with my tab. Well other then a few things I screws up.that camera issue looks like bad hardware or the cable from the can to system board is loose.I did drop my tab and found the connectors inside were not secure for video.I took mine apart. Take yours back since you just got it.tell them to get you one from a different box or take it back to a diffrent target store.
I once bought a awesome TV from Walmart I returned 4 of them was going to get a fifteenth brand but decided one more try.I went across bridge into Jeff Indiana walmart exchanged it. And never one sec trouble was a bad batch at the walmart 3 miles from my home.
Sorry for such a long story in blonde giggles
Just like every other product in life, sometimes we get lemons - not just lemons, rotten lemons.
Your A500 may be an example of a rotten lemon. No way to even turn it into lemonade.
You said you've done a factory reset and you're on the newest build of software, there's basically nowhere else to turn and nothing else to do. As a customer, you've done your part. I would say, do an exchange and as I think I glimpsed someone else mentioning, open it up and use it at the store. Check for hardware faults. Mind you, slow GPS locking and Wifi issues may not necessarily indicate a fault, but that camera issue definitely does.
That is of course, IF you want another A500 anyway. At this point, no one here could blame you if you wanted to try on something else. In your place, I probably would. Once bitten, twice shy. I give every brand 2 chances when it comes to a product. If I end up getting 2 duds (and I've only had this happen ONCE) that's where I draw the line and I gladly move on to something else.
Good Luck and whatever you decide to do, hope to hear from you again with your results...either loving on a new tablet, or loving on a working A500.
WOW Sorry to hear you have had so many issues. I bought my wife one for reading and web surfing for her birthday and she and my daughter got me one for my birthday. My kid has a Galaxy and she had some of the issues you have had with the acer. Granted she works at best buy and they had some issues with that lot she had bought hers from. I have khad the wifi issue at first and went to the acer web site and installed the fix from them before i had rooted mine. At first i had to do the reset thingy with a small paper clip. But have not had any other issues than that. I would do the return thing at a diffrent store maybe you got into a bad lot. I hope it changes for you.
Do a double reset (paperclip in the reset hole with power on) and power cycle. Then restore the factory settings under the security menu, which will also wipe all your settings and data. This solved all the probs my son was having in his A500.
Sent from my A500 using XDA Premium App
Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks
Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.
ashyx said:
Have you updated your the latest firmware?
Incidentally this happens on the Tab A 7 too. No idea when Samsung will/if fix it either.
Might be worth trying a static ip address.
Click to expand...
Click to collapse
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.
Jerri1240 said:
Thanks for the reply,
I took it to the samsung service centre today they did a software rebuild and have set a static IP address, so will see how it goes over the next few days.
Click to expand...
Click to collapse
Let us know how it goes.
Well it's improved some, b ut still not what I'd call stable. And I'm not sure if the improvement has come from the software reflash or the static ip address.
Take that back, still just as crap.
Jerri1240 said:
Take that back, still just as crap.
Click to expand...
Click to collapse
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.
ashyx said:
I don't know if it's the driver module or the actual wifi hardware that's causing the issue, but it is annoying.
I haven't bothered tracing the issue because I don't use my Tab A enough to let it bother me.
If you could pull the logcat when it happens, it might give an idea what's going on.
I recommend the syslog app.
Click to expand...
Click to collapse
Apologies I'm not familiar with that app, so have no idea if I've done this correctly.
I installed syslog and tried to stream something on BBC iPlayer, the issue occured immediately so I went into syslog and saved the log. Have attached the logcat.
Again, apologies if I've not done it correctly I've never used the app before, if it's not right please just let me know how to correctly capture the log and i'll do it again.
Thanks.
Well I give up. I can't think of anything else to do.
I requested a replacment in the end because the wifi issue is so bad, the replacement has the exact same issue. So that's 5 out of 5 with the same issue.
Samsung support are utterly useless, they say it's a software issue and will be fixed with an update but have no idea when or if that update will be released. I had hoped the update the tablet received yesterday would have helped but nope.
So far I've restored to factory, cleared the cache, reset my router, taken to the service centre for a software rebuild - non of that helped, so I requested a replacement, which has the exact same issues.
Can't say I'm impressed with samsung. Will be avoiding in future!
i'm having the same issue. have to return it - can't use it for work if the vpn is dropping every two minutes. there are a number of posts here and elsewhere on this - like this one.
i'm sure that there are lots of frustrated customers and lots of soon-to-be refurbished devices. i'm returning mine (sadly).
btw, i also had this issue on my old 2014 tablet (SM-P600) and it cleared up once i moved to a custom ROM. i'm assuming samsung fixed it eventually but new devices have same issue. samsung is doing something weird and wrong to be shipping so many devices with flawed wifi.
my note 8 does not have this issue at all. happily connects and stays connected anywhere, anytime.
Jerri1240 said:
Hoping someone may have some advice, myself and two friends managed to bag an amazingly good deal for a Tab A 10.1 with o2 UK (£52 in total), problem being we're all having wifi issues.
One friend requested a replacement and the replacement has the same issue too, so thats 4 tablets in total.
The issue is wifi just seems to randomly stop working, it shows a full signal but you can't access any sites or play store or stream anything etc. You then have to either wait until it decides to work again or manually turn wifi off and back on at which point it carries on as normal for however long it decides to work for. Rinse and repeat.
I bought it basiclly as a streaming device and I can't use it because eveeything buffers constantly due to the wifi issue so I'm back using my old iPad.
I spoke to samsung support yesterday and they said it's a known softeare issue but no idea when the update to fix it will be released, I'm two days out of my 14 day return window so I can't return it.
There's a samsung store not far so will take it in tomorrow to be checked over but I thought I'd ask here as I'm new to android, so imagine there's people here far more knowledgable than me and may have some ideas I could try. I've already tried a factory reset and rebooting my router, I have virgin media so have tried both 2ghz and 5ghz network types. Non of which has helped. My friends have different ISP's to me so can't be a VM issue either.
Any advice is appreciated
Thanks
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Having 5 tablets with the exact same symptoms says to me that it isn't a hardware problem. If each tablet has the same OS version, it only makes sense to try another version. I'd go to the Sammobile site and download the latest firmware from a couple of different regions and install them with Odin.
There is an app on Play called WIFI Fixer by Zanshin-g1.
It completely fixed the wifi connection issues on my Tab A.