Database Users

Cracked screen returns advice

I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.

I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.

.....except that warranty won't cover a cracked screen.. I think the going rate was $280?

are you insured through assurion?

You broke it, you buy it.
Sent from my Nexus One using XDA App

t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
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I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.

This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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No, it's the digitizer/screen. The display would be a lot more expensive to replace.

Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
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If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?

when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.

t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
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Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.

khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
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Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
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Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...

t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
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These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App

I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.

Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC

incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
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I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.

Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App

scratches

Hi everyone, I have a lot of scratches on my SGS, due to a case... So I just want to give advice, if you re willing to buy a case, make sure it s a branded one, it will cost you some money in advance but you ll be sure it isnt going to scratch!
now my question is where can I buy a set to replace the scratched surfaces?

hiraj_panosian said:
Hi everyone, I have a lot of scratches on my SGS, due to a case... So I just want to give advice, if you re willing to buy a case, make sure it s a branded one, it will cost you some money in advance but you ll be sure it isnt going to scratch!
now my question is where can I buy a set to replace the scratched surfaces?
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Can you post a link to the case, so we can avoid that one?

Screen shattered/broken

My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.

h4r5h said:
^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.
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Thanks man
well it is out of warranty. But will replace it anyway for that price

Vaibhavs800 said:
Thanks man
well it is out of warranty. But will replace it anyway for that price
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^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.

h4r5h said:
^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.
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They will do it for 2.6k. But I never bothered to bargain

Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
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u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)

silverdream007 said:
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)
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The final bill was 2.5k. Bangalore is he it hub that must be why it is cheaper there. Was thinking of getting a white cover.
First my G3 showed weird colours onscreen and would not boot and I tried atleast six times.
The next day I showed to my friends how poor service samsung gives but my phone miraculously came back to life only to make fun of me. Only this time I had booted it without a sim. Now its working as well as ever.

Send it Back?

Hey Guys!
I have little Problem...I had my N4 in a Ringke Slim Case for a long time now. Today i removed the Case and looked at my phone on detail. I found a little "Problem". Between the Lock Butten and the Chrome rim of the Display is a little crack. Its not something bad but im scared that it could crack out completely.... Do you think i could send it back or what should i do? Just leave it like this? I didnt buy it at the Google Play Store, i bought it in a local electronic shop.
I just dont want that it cracks completely !
Sorry for bad english...im From Germany and only 15 years old
Have a nice day!
Oh and i try to add a Picture later !
Sent from my Nexus 4 using xda app-developers app

So it is in the plastic rim? I wouldn't be as concerned about it there as I would be if it were on the glass. Still, it could obviously spread.
I'm not sure how warranties work in Germany (I know they're better than in the US), but if they'll give you a replacement I would take it. In the US that would be considered damage and not covered though.

Thanks for your Answer!
I pressed the plastic back in. Otherwise it would come over the rim.
Sent from my Nexus 4 using xda app-developers app

I mean it's not a big deal. The plastic where it's cracked is actually the back of nexus 4 which comes in one piece. it's about $50 on ebay. I don't really know how much is in Germany. As for repair, the back cover is just two screws. Hope that helps

Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.

howard bamber said:
Oh dear. I've just got that case, thinking it's the best! Took 3 months to ship too
Is it getting worse?
Oh sorry to hear about it. You sound like me... Any mark or whatever is a bummer
Sent by mobile telephone.
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Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day

ReMiXxXeD said:
Shipping took nearly as long...
To the case : Looks good but i dont really like it. And if youre not really careful with it, it can make Scratches into the Plastic rim. Thats really...****. Looks very Bad. I wouldnt Take it, send it back and Order a TPU Case, they are a lot better!
And to my Problem: My Electronic Store said i should bring them the Phone and i maybe get a Replacement :good:
Have a nice day
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Click to collapse
Hopefully you will get a replacement.
( I had that case for about 2 days and sent it back.)

[Confirmed] Xperia Z5 Premium Bends Badly [Confirmed]

Even before this, i have made a thread where i confirmed this bend problem, but now ill make this, as we got more official proof.
Xperia Z5 Premium has a serious bending issue, it bends like ... I dont even know! It can EASILY BEND IN YOUR DANG POCKETS! So watch out, carry it in a bag or something? Hhhmmm i dont, but it sounds better than carrying the bending thing in our pockets. But im still after this carrying it in my front pocket, because i dont do anything, jump or run or anything with it in the pocket.
>>>> https://youtu.be/gVPa8sNY1Xw <<<< (Might be painful to watch)
IT WON'T BEND BADLY IF YOU DONT RUN, JUMP OR DO ANYTHING WHAT MAKES IT UNDER ANY PRESSURE! ( the problem here seems to be that you really dont need alot of pressure to bend it!!! ). Ive been seeing that climbing stairs is too much for the phone, it can bend from even that. (mine did, slightly bended). Mine is also silghtly bended from the middle. (the other way, its bending in to the shape of a pipe)
As we are mostly happy owners of this device, we need to work together to find solutions!! As i dont have a case, i have no idea will it stop the bending.
>Case owners comment below for their experience!<
>All case owners reply and comment their case and opinion and whatever you want<
>THIS THREAD WAS MADE TO INFORMATE PEOPLE WHO ARE ABOUT TO BUY THE DEVICE AND OFC THE OWNERS OF THIS DEVICE. IN THE ANSWERS WE ARE TRYING TO FIX THE PROBLEM! NOT TO MAKE NO ONE BUY IT!<

?
Enviado de meu E6853 usando Tapatalk

I took my Z5 premium for 4 2-3 days snowboard trips and it's in my arm pocket of snowboard jacket, I took alot of falls and rolls and phone is fine... If someone bends the phone on purpose for sure it will bend... Which phone will not bend if you bend it with force??? I was using a clear case and it looks horrible with scratches and finger prints so I took it out from the case. Come on guys if you are afraid of scratching damaging it, only solution is DO NOT USE...
Sent from my SO-03H using Tapatalk

You've got to have quite a ham for a head to bend your phone

I'm using one of those devilcase's since the very beginning (actually, I ordered the case way before I ordered the phone) and I'm very happy with it. It fits like a second skin on the phone (a second skin, just a few mm thick aluminium) and it makes pretty sure nothing will happen to the phone (for front and back I use hardened glass protection)
I would recommend it everybody, though I bought it just for the looks

lol

langeveld024 said:
I'm using one of those devilcase's since the very beginning (actually, I ordered the case way before I ordered the phone) and I'm very happy with it. It fits like a second skin on the phone (a second skin, just a few mm thick aluminium) and it makes pretty sure nothing will happen to the phone (for front and back I use hardened glass protection)
I would recommend it everybody, though I bought it just for the looks
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Click to collapse
I would want it too, but theres no way that im gonna get it here in finland

masaforce said:
I would want it too, but theres no way that im gonna get it here in finland
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Why not? I'm from the Netherlands and I got it too. Just ordered from their site.

langeveld024 said:
Why not? I'm from the Netherlands and I got it too. Just ordered from their site.
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My dad will rather die than order anything from the net

masaforce said:
lol
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Which revision is your device ? ( informations is on the side of the box)
Sent using XDA One

masaforce said:
My dad will rather die than order anything from the net
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If you have a banking account you can connect a PayPal account to it and pay with PayPal yourself.

langeveld024 said:
If you have a banking account you can connect a PayPal account to it and pay with PayPal yourself.
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Naaa but thx xd

This is beyond ridiculous lol. If you bend a phone hard enough, yes they will bend. Some will bend more than others. But I highly doubt you're going to put it in your front pocket sit down and get up to a bent phone. If so you might need to lay off the skinny jeans. Even in the video the guy looked like he was struggling to bend it. I'd say this is a non-issue.

Big yawn. Oh my gd, I bent my phone and now it's bent.

The majority of the people that bought this device is probably extremely rich and will probably get a new one just like that. I was lucky enough to get it for $470 and will probably cry if it broke or bent.

KbaB.BroS said:
The majority of the people that bought this device is probably extremely rich and will probably get a new one just like that. I was lucky enough to get it for $470 and will probably cry if it broke or bent.
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Like me lol

KbaB.BroS said:
The majority of the people that bought this device is probably extremely rich and will probably get a new one just like that. I was lucky enough to get it for $470 and will probably cry if it broke or bent.
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anyone can buy this device, its just a mobile phone. at least in my country haha

Infraaa said:
anyone can buy this device, its just a mobile phone. at least in my country haha
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It costs $940 here, try to buy it no contract and you'll see what I mean

KbaB.BroS said:
It costs $940 here, try to buy it no contract and you'll see what I mean
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Maybe haha, in my country the device costs 2 salaries of work .. but i make the difference if i buy it in usa where there costs 1 salary for me, in fact really its expensive but if someone can save money, no doubt, can buy it
Buying tempered glass protector front and back, without trying to bend it then you are safe, that's the idea..

Infraaa said:
Maybe haha, in my country the device costs 2 salaries of work .. but i make the difference if i buy it in usa where there costs 1 salary for me, in fact really its expensive but if someone can save money, no doubt, can buy it
Buying tempered glass protector front and back, without trying to bend it then you are safe, that's the idea..
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Click to collapse
Wow, that's insane. A phone that costs one salary at best. You're right, if you save money for a purchase I guess everyone can afford, but I would never spend that budget of my salary on a phone. I guess it's up to your interest in that category to spend that budget. If you like the device, it becomes an investment, so there's nothing wrong in it.