There is a "!" mark in the battery indicator. When I check the battery status in settings it says "Battery Status Unknown". When plugged into the computer the computer doesn't pick up the phone either.
I started having this problem after using it for 2 weeks. My phone wont charge at all, not even while turned off. I tried using a different battery so the battery is not the problem.
Any suggestions?
hiepxhop said:
there is a "!" mark in the battery indicator. When i check the battery status in settings it says "battery status unknown". When plugged into the computer the computer doesn't pick up the phone either.
I started having this problem after using it for 2 weeks. My phone wont charge at all, not even while turned off. I tried using a different battery so the battery is not the problem.
Any suggestions?
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Click to collapse
warranty exchange!!!
Related
Hi All,
I have a battery/charge/pda problem: if i look battery status i read "Battery Unknown".
If pda is plug to usb/ac it won't charge.
If phone is unplug, it show me a message that warns me the battery level is low.
I try another battery, soft reset, hard reset, change Radio Rom, change O.S. but the problem is the same.
Phone plug/unplug: always "battery unknown" in battery status.
Any idea?
Up! No solution? Any driver? Any tools? any... any???
pinoloz said:
Hi All,
I have a battery/charge/pda problem: if i look battery status i read "Battery Unknown".
If pda is plug to usb/ac it won't charge.
If phone is unplug, it show me a message that warns me the battery level is low.
I try another battery, soft reset, hard reset, change Radio Rom, change O.S. but the problem is the same.
Phone plug/unplug: always "battery unknown" in battery status.
Any idea?
Click to expand...
Click to collapse
This is a tricky one to solve.
Here is something to try, but you may need to try a few times and even then yiu may not succeed:
1.
Remove the battery from the phone for at least half an hour
2
Using the mains charger (NOT USB) connect to the phone and switch on the charger (battery still removed)
3
Now insert the battery. Give it a while (up to 5 mins) and hopefully the RED no charge LED will change to Orange and charging will start.
Repeat steps 2+3 if it does not work first time.
If all that fails there is one more fiddly suggestion where you charge the battery a little using a couple of AA type batteries. If necessary I can give a few more details on that.
Failing the above then you'll need to get another battery (preferrably pre-charged at least to some degree.
Mike
Hmm, I have a (mostly) similar problem to this:
My 8525 (WM6 flashed) wouldn't recognize my battery (when plugged in, status light still just flashes green) but the battery still seems to hold a charge (I've run it for a day with outlook sync enabled, which usually drains the battery completely). Battery status is Unknown.
I bought another battery and the same thing happens. Tried it on USB, tried it on AC power. The battery indicator always indicates "charging" which makes me think that my year+ of owning this phone has knocked one of the wire connections out of place. Any thoughts?
(edit: I should add that I tried Mike's suggestion above a few times and the result was always that immediately after inserting the battery, the red charging light went off)
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.
ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
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yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!
ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
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Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
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Click to collapse
I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
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Click to collapse
I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
Click to expand...
Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.
Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.
When I first got my nexus 7 it said that it was "charging" when I plugged it in. A few hours later I updated the software, and it always says that the battery is "not charging". However, if I press the refresh button on the battery status page in settings, the charge percentage still goes up slowly. Is anyone else having this problem? I can't figure out how to fix it. I'm worried that the battery might keep trying to charge even after it hits 100% capacity, since it thinks that it is "not charging".
N7 displays battery not charging, though it is.
carnivalkid32 said:
When I first got my nexus 7 it said that it was "charging" when I plugged it in. A few hours later I updated the software, and it always says that the battery is "not charging". However, if I press the refresh button on the battery status page in settings, the charge percentage still goes up slowly. Is anyone else having this problem? I can't figure out how to fix it. I'm worried that the battery might keep trying to charge even after it hits 100% capacity, since it thinks that it is "not charging".
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Click to collapse
I ran into this problem myself where it displays it's not charging under the battery settings and there is no charge icon in the battery icon in the upper right corner. However it is charging. Anyone know of a fix?
Running 4.1.1
Thanks in advance.
Spoke with Google Customer support today, and they aren't aware of this issue. Think it's an issue with the battery sensor. They are sending me a replacement device.
Le sigh.
Thanks for the heads up. I'll try calling Google tomorrow. Do you need to send your device back first? Or will they send a replacement unit to you first?
Rottenbot said:
Spoke with Google Customer support today, and they aren't aware of this issue. Think it's an issue with the battery sensor. They are sending me a replacement device.
Le sigh.
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I'm having the same problem. Any news on this?
I'm having the exact same issue.
It's weird, because when the tablet is off, then it shows the big charging logo when short-pressing the lock/unlock button.
But still the battery loads OK !
When connecting the charger, loading status of the battery is "disconnected"...
For me the problem persisted for a few weeks then it randomly disappeared, I think after one of the reboots. I first noticed that it resumed working after I charged the Nexus when it was switched off and the big battery sign came on.
Either way, it's probably a software problem so I just ignored it while it was going on...
Its a known software bug. Especially with car chargers. Just check batt level before plugging in then again in a few minutes. You will see its charging regardless of charge indicator.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
madman604 said:
Its a known software bug. Especially with car chargers. Just check batt level before plugging in then again in a few minutes. You will see its charging regardless of charge indicator.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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Is the bug supposed to happen even with the original charger ?
Hi, all..
I'm having Severe Battery problem with my HTC HD MINI..
It cant stand even 1 minute when I unplug it from the Charger..
Did anyone suggest me what the problem is..
dude buy a new battery :good:
if your running android then go into recovery and run "clear battery stats". or use a app from the market a good one is this one http://j.gs/1hOC
dtronics said:
if your running android then go into recovery and run "clear battery stats". or use a app from the market a good one is this one http://j.gs/1hOC
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If it is really just standing for 1 minute, then it's your battery's problem! But if you've just enlarged the problem, you can calibrate your battery by charging it to 100%, then unplugging, let it drain the charge to 0% and turn off automatically. Try to turn it on without plugging till when it can't get turn on anymore. Then without turning it on, just plug it and charge it again to 100% (The LED goes to green). Then you can turn it on again. This may help!
roozbeh.rzv said:
If it is really just standing for 1 minute, then it's your battery's problem! But if you've just enlarged the problem, you can calibrate your battery by charging it to 100%, then unplugging, let it drain the charge to 0% and turn off automatically. Try to turn it on without plugging till when it can't get turn on anymore. Then without turning it on, just plug it and charge it again to 100% (The LED goes to green). Then you can turn it on again. This may help!
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I already changed my battery 4 times
kabinaps said:
I already changed my battery 4 times
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if true, then it must be your phone's problem
get a new phone then:silly:
borrow/buy a battery and try it, if the problem still apprears, then it must be the phone in problem...(((
the phone works in recovery mode without charging.. but it doesn't after booting
Hello
My battery sucked, like going from 100 to 20 in 10secs so i asked for a new one from huawei greece. They sent me a new battery and when i put it into the phone and tried to boot it phone didn't boot. I thought it was because the battery was empty and when i connected it to charge first the light was blinking red and then phone boot up to the battery screen. 15min later i realised the phone was boot up and the red light was blinking red and not like staying red which is the light when you charge it with no battery. the percetange was 0%. i left it there for a little bit but nothing happend. then i tried to turn it off while it was connecting to the charger but that just boot up again with the same red blinking light and 0% percentage. I'm on aurora sp on top of aurora v20. When i try the old battery everything is working ok like it charges and everythinh. Could someone help me out?
Strange
Try this connect your phone to usb power without battery inserted. Then turn on when phone boot insert your new battery into your phone let charge until green led or 100%. And install Battery Stats and post details about your batt.
dark_vader said:
Strange
Try this connect your phone to usb power without battery inserted. Then turn on when phone boot insert your new battery into your phone let charge until green led or 100%. And install Battery Stats and post details about your batt.
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Click to collapse
i've tried that nothing changed. i let it boot up without the battery then put it back in without pulling off the charger and it still seemed to be without battery just with the usb cable. i got back to official gingerbread, no rooting and stuff now but still doesn't charge. the weird thing is that the very first time that iconnected it to the charger, when the phone was off, the light started blinking red without phone getting into "battery screen" and after a while it was at battery charging screen. 15min later it was booted up and "no charging" status
Cybergiannis said:
i've tried that nothing changed. i let it boot up without the battery then put it back in without pulling off the charger and it still seemed to be without battery just with the usb cable. i got back to official gingerbread, no rooting and stuff now but still doesn't charge. the weird thing is that the very first time that iconnected it to the charger, when the phone was off, the light started blinking red without phone getting into "battery screen" and after a while it was at battery charging screen. 15min later it was booted up and "no charging" status
Click to expand...
Click to collapse
Okay. Ask Huaei to change your battery since it's damage for another one you have and can active warranty do that