Database Users

Only 0% or 100% batt but nothiung in beetwin

Everything was just fine until yesterday when i realized the batterty's built-in monitor wasn't reading a real batt stat. I was sure I was running out of charge and the divice was still saying there was 50% left. I did a soft reset and my atom didn't boot. I took the battery off and waited more than 3 hours, put it back and couldn't boot. I haven't ever done anything to my mobile. No register tweacks, fisical hits or rom upgrades. I searched the web and found a procedure to get it back. Reset+camera choose 1 option and there you go with your device booting at last. I did so but when it ended whith the system loading proces it sent a notification saying that the battery was exhausted and it went off. Again it couldn't boot in a normal way even with the ac adaptor plugged in. I made sure the battery was fully charged. I did a bootloader again (reseat+camera) with the usb connected and i could get it back again but showing 0% battery indicator and would turn off as soon as i unpluged it. I tested the battery with a multimeter and even when it was fully charged i tried to recharge it until green light then i turned it on and the batt monitor was 100%. I could unpluged the usb and everything was fine. It didn't turn off but the indicator got stock in 100%. After an hour or so of normal use i was sure the battery was 90% or less while it was still indicating 100% of charge. I did a soft reset and couldn't boot again. I think the device knows when the battery is 100% charged but when it is less tha 100% and i do a soft or cold reseat the mobile thinks the battery is 0% and won't boot.
Yes, I have ugraded to ROM Xda-Atom-Exec-ENG-20060721-MOT0822 to see if this fixes it but now i have a rom-upgraded aton exec with the same fatal error.
I am at work rigth now and hopping my atom doesn't need a soft reset because if so i need to plug it in in order to be able to do a reseat+camera and wait some minutes until green ligth shows up. My atom knows 0% or 100% of battery charge but no numbers in beetwin.
Any ideas?

did you charge the battery for 8 hours on first use, continuing to discharge battery completely first three charges?
This is crucial for battery performance I now get at least three days of moderate usage and at least 7 days in standby, my advice is go buy a new battery follow the instruction manual completely, failing any changes (be sure to buy battery from somewhere you can get refunded) return the battery. Try also reflashing using bootloader mode, not using the SD card!

The last time i used bootloader was after hard reset a no card inside then i performed the last ROM upgrede available from O2. It seems to be a hardware problem more than a software problem as i thought at the begining.
I hope you are rigth, i guess the device gets charge information from the battery and the battery is telling it when it is 100% and 0% when it is under 100% and after a soft or cold reset. I am going to drain the battery all the way down and recharge it up to green light to see what happens. By the way i did not charge the battery 8 hrs when new.
Where do you think my atom is geting the batt charge information? From one of its inside sensors or from batt circuits?
Thaks for your advice.

I mean reflash using bootloader mode, ie. enter bootloader then plug in USB and run DSUU installer from your PC. Its hard to say where the fault lies, some Atom's had power management issues and O2 are fully aware of it, if yours is still under warranty I suggest sending it to a service center but be prepared to be without it for at least a month! (should change their name to SLOW2) and also be prepared to have it returned to you only to find they havent done a damn thing!

Its a bad battery, same thing happened to me. Just return it for a new one, the material is moulded with the smart chip inside there is no way to fix it.

Now my battery is beetwin 100% and 85%. I have searched other forums and i found out it is definitly a battery issue. It has been more than 6 months since i bougth my Atom so i have no more battery garanty. I thing i am going to wait before i buy a new one in orther to get the most of it since it still last more than 2 days.
Thanks for the information.

when a battery xp-02 (for atom family) is sometime stop at certain percentage, says 72% for long time, i do a soft reset and it drops to says 40%, is it a symptom of bad battery? or it is a ROM problem?

Hermes SPVM3100 Not Turning On

hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange

mrcopyright said:
hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange
Click to expand...
Click to collapse
The problem appears to be caused when battery has more or less zero charge and perhaps fooling the charging circuitry into not recognising a battery is in place.
So - Force charge the battery without the Charger
If your problems remain you could always try the following to manually charge the battery a little (enough to let the Hermes know the battery is present when you put it back in) credit for this goes to triposte as the following is adapted from his suggestion:
Those with a basic knowledge of circuitry and things technical will fair better with this solution. The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the Hermes battery!
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.)
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.
It may be worth repeating this a few times if not successful on the first try.
Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.
If the problem persists it is worth re-trying the solution you mentioned in your post as well as the above, before giving up.
The final resort - a new battery.
Mike

hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another

mrcopyright said:
hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another
Click to expand...
Click to collapse
Yes, I know. It has been reported by quite a few and is actually quite a common problem (relatively speaking) across several phone brands and types.
The solutions you have tried have worked for some, not all. One or two found that it randomly (seemingly) just started charging again.
Your problem is whether to return the device as defective (hopefully under warranty) or whether to chance just getting a new battery. A battery will be fine if it is the usual battery problem, but if not then you'd have wasted money. If you have access to a retailer where you could access a battery just to test it that would be ideal.
Mike

I seem to remember having the same (similar?) problem on my old Universal - I think the solution in that case was to take the battery out for 10 minutes, then put it back in and then connect the phone up to the mains charger, rather than to the USB connection on your PC. The phone needed to be left off (not difficult with a completely flat battery ) and then seemed to charge....
Just a thought, not sure if it's been tried in this case?
Mark.

Final solution: power-off while battery indicator at XX% problem

I started this thread because I lost lots of time to find the answer to my problem scattered over many, many threads. I hope this posting can save a lot of time for others.
The problem
The HTC Universal suffers from the problem that the device turns off while the battery indicator still shows juice left.
The cause
It's the battery or the way how the device interacts with the battery. It can have something to do with ROM upgrading while the battery is not at 100%.
Solution 1: Buy new battery
A lot of people will immediately tell you to buy another battery. That's a solution. Batteries are not that expensive anymore. See Ebay for example.
Solution 2: Recalibrate the battery
For me it wasn't a solution (it was a new device with a brand new battery! And yes, I upgraded to WM6 immediately after purchase)
Source: the greatest part of the solution for me was provided here by Jwrightmcps.
1. Charge the battery overnight with the supplied poweradapter, not with the USB cable, then:
2. Drain the battery without SD-card, powersaving off and backlight on full, then:
3. At some level, the device will turn off. Switch it on and go to the bootloader by backlight+power+reset button and drain the battery until it's really empty, then:
4. Charge the battery again with the supplied poweradapter
*** WARNING AT YOUR OWN RISK ***
You can also try to put your battery in the freezer overnight (wrap it in plastic) to drain it, as I once did with a laptop battery. Let it get back to room temperature before you insert it back into your device.
*** WARNING AT YOUR OWN RISK ***
Prevention
Always drain your battery before you charge it.
Charge the battery with the power adapter not with the USB cable or car adapter
My story
I bought the device new in store and charged it in the car when driving home (one hour). After that I hooked up the device to my PC and upgraded to WM6. In the evening, when the battery was arround 40% it shut down... Never got a battery low warning.
(please make this sticky)

Effects of Bootloader mode?
A simple (silly?) question: if I enter Bootloader Mode do I loose all my data? Can I enter bootloader mode and just restart with no more effects than a soft reset?

When to exit bootloader-mode (i.e. reboot the device normally)? Before charging (before step #4) or after it is fully charged (after step #4)?
Cheers,
-mARKUS

Well I don't want to invest in my universal as i'm changing it to another one, so I'd better fix my battery. I tried to do like this:
- discharge battery to 40% (device shut down)
- connected the + and - to a battery-powered speaker system and played music some time. This could discharge it more, what do you think about it? Well I can't say from my experience because I must wait for my device to discharge now

mbirth said:
When to exit bootloader-mode (i.e. reboot the device normally)? Before charging (before step #4) or after it is fully charged (after step #4)?
Click to expand...
Click to collapse
The bootloader mode is used in this example to drain the battery. The bootloader is 'exited' when the battery is empty...
Draining the battery in the bootloader mode will take long, because backlight is not enabled.

bdm333 said:
A simple (silly?) question: if I enter Bootloader Mode do I loose all my data? Can I enter bootloader mode and just restart with no more effects than a soft reset?
Click to expand...
Click to collapse
No, you don't will loose your date.
Yes, you can enter the bootloader and restart with no more effects than a soft reset.

kartam said:
Well I don't want to invest in my universal as i'm changing it to another one, so I'd better fix my battery. I tried to do like this:
- discharge battery to 40% (device shut down)
- connected the + and - to a battery-powered speaker system and played music some time. This could discharge it more, what do you think about it? Well I can't say from my experience because I must wait for my device to discharge now
Click to expand...
Click to collapse
That is also a nice way to drain the battery. Be carefull that you don't shortcircuit the battery.

doesn't work for me, seem it is a software wm6 reason, so probably there is one solution:
ROLLBACK TO WM5
maybe try to change another part of rom? update bootloader? i don't know... i prefer wm6 over wm5 but this gives me no choice...

Added to the wiki: http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
(with full credits to user888 and JWright, of course)

when i had this problem, i just bought a fat battery... and followed the prevention steps. I only charge when my battery warning notification appears (less than 10%) and I dont use the usb cable anymore. When I recall why I got the problem with the previous bat, i realize it was because i had been using wm5torage a lot which required plugging usb cable. So now, when I need to sync my phone, I just use my old bat. My new bat has never given me problems (had it for 6 months now) and Im happy with it (although it streeetched my case a bit).

Just a few question before I do all the steps:
1. why we should charge it overnight on 1st step? can we stop charging after greenlight?
2. why drain batt without SD card? Can we drain it with SD inserted?
3. after on bootloader mode, it's only it? just leave it like that untill batt really empty itself?
thanx for this solution.

When I entered bootloader mode at 50% battery remaining it turns off after a short while. I connected the battery to a small motor to drain it but after a short while that too stops. When I checked the battery with volt meter it still showed 45-50% charge. What should I do to drain it?

oqaab said:
When I entered bootloader mode at 50% battery remaining it turns off after a short while. I connected the battery to a small motor to drain it but after a short while that too stops. When I checked the battery with volt meter it still showed 45-50% charge. What should I do to drain it?
Click to expand...
Click to collapse
Same with me. 2 times bootlader mode, just luck on 25% left before really off. Never got drain until 0%.

Connect it to a Voltmeter and lavce it connected until the voltmeter read 0.0volts. But be warned this might take a WHOLE DAY OR TWO. Has anyone tried the freezer method? does it really drain the battery?

I'm going to try the freezer method.
Report here later
Tbaba said:
Connect it to a Voltmeter and lavce it connected until the voltmeter read 0.0volts. But be warned this might take a WHOLE DAY OR TWO. Has anyone tried the freezer method? does it really drain the battery?
Click to expand...
Click to collapse

Tried freezer initially for 5 minutes and then for whole hour no harm came to battery but no gain as well! Charge didn't drop even one percent. Isn't there some fast way? Waiting with voltmeter for a couple of days is tiresome.

And now the agony has increased even though battery is fully charged if I remove the charger my device turns off. Trouble is that original batteries aren't available here in Pakistan, Rawalpindi to be precise. Now what to do?

Freezer method
I tried the freezer method for one night.
Next morning I took out the battery and let it come to roomtemp.
Took a long time charging (2,5 hours), but no result.

My device switch off randomly some time at 95% some time 50% etc.
i am using jw wm6.

yousaf2k said:
My device switch off randomly some time at 95% some time 50% etc.
i am using jw wm6.
Click to expand...
Click to collapse
you know what? I wonder if it isn't just a problem with jw rom... because most people encountering that problem use jw's rom... could anyone check it out? because my neww uni comes in few days...

Battery charging and display issues. Also can't change de Radio ROM

Hey there,
I'm having a problem with the battery, my s200 isn't showing the status, the Battery Status: Unknown appears. I've installed the battery "meter" plugins, but none of them works. I just don't know how much battery do I have. Also, when I plug it to the power it charges the batery, but there is no led, no notification. I know that it's charging because I took some voltage measures, but there is no led, and in the windows it's always the same battery status unknown. With the battery status plugins show me -1% of battery.
What can I do?
I thought to change the Radio ROM, to see if that could fix this, but when I try to do that, the program says error 300, invalid update tool.
So i just want to know how to fix the battery issue. Could the radio rom be?
Thanks in advance.
Gus

I have finally found something on resetting the battery!
Try changing or re calibrating the battery.
Taken from the Universal WiKi (should work on the Prophet)
Charge the battery overnight with the supplied poweradapter, not with the USB cable
Drain the battery without SD-card, powersaving off and backlight on full
At some level, the device will turn off. Switch it on and go to the bootloader and drain the battery until it's really empty
Charge the battery again with the supplied poweradapter

okay I'm doing that. I think I did it, but I'll try again. I charge it while it's off right? how much do I charge it? because there is no light telling me when the charging is done
thks !

[SOLVED]HD charging problem

My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?

I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?

Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.

ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Click to expand...
Click to collapse
yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!

ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
Click to expand...
Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.

Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Click to expand...
Click to collapse
I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
Click to expand...
Click to collapse
I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
Click to expand...
Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.

Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.