Strange Speaker Problem - Galaxy S I9000 General

Hi All
Currently running Rom/Kernel from my Sig, having a weird problem, my rear speaker stays constantly on when my phone is rebooted and the way ive found to stop it from being activated and to give a low pitched noise is to turn the sound up or down which turns the rear speaker off.
Anyone else experienced a problem simular?

Any suggestions?

heres the vid of the very annoying noise!
http://www.youtube.com/watch?v=EodWVXzD68M
Its nearer the end of the vid

dont be shy!!

First try to flash a other rom or stock rom to find out if its an hardware or a software problem. Its sounds like a hardware failure to me

fix
try standard rom first ( as always)
dial *#0*# click on speaker if the sound if the sound is bad, send back to samsung.
if its clear try taking your battery out.
take the 7 screws to remove the back casing.
you will see a little cable plugged into the mainboard from the speaker.
unplug it.
clean it with some IPA. (can get it from maplins i think) you could even try some strong vodka ( but not recommended)
then plug it back in make sure the white lines line up.
Put 7 screws back in
any better?

iammodo said:
try standard rom first ( as always)
dial *#0*# click on speaker if the sound if the sound is bad, send back to samsung.
if its clear try taking your battery out.
take the 7 screws to remove the back casing.
you will see a little cable plugged into the mainboard from the speaker.
unplug it.
clean it with some IPA. (can get it from maplins i think) you could even try some strong vodka ( but not recommended)
then plug it back in make sure the white lines line up.
Put 7 screws back in
any better?
Click to expand...
Click to collapse
Cheers for the reply
The Speaker option crashes: It says:
Sorry! The application com.sec.android.app.lcbtest (Process .Icetest) has stopped unexpectedly. Please try again
All the other options work fine!

Xacky said:
First try to flash a other rom or stock rom to find out if its an hardware or a software problem. Its sounds like a hardware failure to me
Click to expand...
Click to collapse
Hey
Tried a few other ROMs same issue, only way I can get rid of the noise is to toggle the side speaker switch once which turns off the noise.
Cheers
Lee

send off
Sounds like a software problem if its a com. file.
but might be worth sending off to samsung.
if your in the north west of England could pop into my place in blackpool.

iammodo said:
Sounds like a software problem if its a com. file.
but might be worth sending off to samsung.
if your in the north west of England could pop into my place in blackpool.
Click to expand...
Click to collapse
Thanks again, its brand new and asked the online company to provide a replacement but apparently they are out of stock so have raised a supportcall with Samsung, hope there turn round time is pretty good!!
Im down in Essex unfortunately :-(
Thanks for your help with this

if sending off to Samsung it will go to SBE I can imagine. make a note of your imei. Google sbe extranet and you can track the progress
Sent from my GT-I9000 using XDA App

Related

XDA Atom thinks earhones are plugged in

My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,
invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck
Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.
Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!
hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:
Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.
awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.
Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...
Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal
hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?
same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?
Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982
same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..

HTC not vibrating anymore

Hello to all,
I have a HTC 3600 with the rom “Karmba_a 7.2 eLiAs EN-20000” for a long time and everything was working great, until last Friday when it stop vibrating as it was suppose to do when receiving a call.
After trying lots of things I decided to reflash it. And it’s still the same, does not vibrate.
Does anyone have any idea what might be the problem?
Thanks in advance
try change motor vibretor or see if there are humidity in bord neer the contact. it´s an easy operation
enduromen said:
try change motor vibretor or see if there are humidity in bord neer the contact. it´s an easy operation
Click to expand...
Click to collapse
Changing motor vibrator needs to go to repair.
How can see bord to see if there is humidity? Does not look like a easy operation.
blitz.pt said:
Hello to all,
I have a HTC 3600 with the rom “Karmba_a 7.2 eLiAs EN-20000” for a long time and everything was working great, until last Friday when it stop vibrating as it was suppose to do when receiving a call.
After trying lots of things I decided to reflash it. And it’s still the same, does not vibrate.
Does anyone have any idea what might be the problem?
Thanks in advance
Click to expand...
Click to collapse
it may cause of the loosen screw which stick the vibrator with the phone. I have this happen before, you can try open the case and screw it back or take to some repair shop.
ctrlaltdel said:
it may cause of the loosen screw which stick the vibrator with the phone. I have this happen before, you can try open the case and screw it back or take to some repair shop.
Click to expand...
Click to collapse
That was it! Everything is working fine again.
Thank you enduromen and ctrlaltdel.
Well, I'm having the same problem again, sometimes vibrate, sometimes don't.
And I can hear something loose inside the phone maybe it's the screw that stick the vibrating motor.
Can anyone tell me if there is a tutorial for opening the phone and check that out?
Thanks in advance
please me too ..it stoped vibrate
is there any topic can help how to open the cover and refix it
thanks
astroganger said:
please me too ..it stoped vibrate
is there any topic can help how to open the cover and refix it
thanks
Click to expand...
Click to collapse
take a look
unscrew (inside trinity 1.jpg; screw circled with red) and open the cover, then you will see the vibrator and the screw that stick the virbator with the MB (inside trinity 2.jpg; circle with red). Screw it back and done.
ctrlaltdel said:
take a look
unscrew (inside trinity 1.jpg; screw circled with red) and open the cover, then you will see the vibrator and the screw that stick the virbator with the MB (inside trinity 2.jpg; circle with red). Screw it back and done.
Click to expand...
Click to collapse
Thanks a lot ctrlaltdel for your explanation.
Cheers
thanks alot ctrlaltdel
i will try it ...
wow great help...
I have a similar situation... not vibrate, but with the mic of my handset... is there a similar solution for me to perform checks??
Thanks for your help!
i think u should flash ur rom again..
..try first
amios said:
i think u should flash ur rom again..
..try first
Click to expand...
Click to collapse
Thanks for the suggestion
I've tried flashing a new rom, as well as trying a different headset... same deal
(I however haven't tried if those headsets work with other phones... so I'll try to do that next to make sure I'm not unlucky to the point where both mics dead)
Had a similar problem today--erratic vibrating and occasional strange noises. Thought it was the ROM that I had just reflashed but thankfully stumbled onto this thread - it was the very loose screw! Thanks for the advice.
Just to add a little levity, here's a solution that you probably didn't think of and most likely wouldn't have thought you needed. But... it's a funny idea, nonetheless...
http://teknoraver.campuslife.it/software/mpfl/
thanks a lot...!!!
My trinity also stoped vibrating.
Same here, and fixed it now.
Thanks astroganger for asking this question.
And everyone how answered
what kind of tool did you use for the screws?
ctrlaltdel said:
take a look
unscrew (inside trinity 1.jpg; screw circled with red) and open the cover, then you will see the vibrator and the screw that stick the virbator with the MB (inside trinity 2.jpg; circle with red). Screw it back and done.
Click to expand...
Click to collapse
One word of warning: There's also another screw under the stylus. Don't forget that one when you dissasemble or it might break.
schraalmans said:
what kind of tool did you use for the screws?
Click to expand...
Click to collapse
The tool needed can be bought at most electronics stores, ie: Radio Shack, etc...
It is a #6 Torx driver. Also called T6 Might find it at Auto Parts store, but not sure, it's pretty small...
It seems the stopped vibration is almost always the loose screw. Mine fell completely out and was wedged against the vibrating motor, stopping it's rotation. After the phone was open, it was an easy fix.

speaker and sound problem

hello i used wm 6.1 and suddenly the sound and speaker are not working
when i call some one i don't hear him and i don't hear any music.
i tried to downgrade to wm5 and to change the radio to 2.19.21
nothing....
what do i do?
thank u
Moran
Plz tell me how u even get wm 6 workin on your s200.. it seems impossible 4 me....
Im trieing now for 4 hours but it still doesnt works
Cann u add me on msn?? [email protected]
speaker
think your speaker is broken. can you play other sounds? like a mp3
Your problem isn't a software one, most likely it's a hardware issue.
Check this.
http://forum.xda-developers.com/showthread.php?t=297871&highlight=jack
Read it until the end and you'll understand a little better your audio problems and what is causing it...
Regards,
Keeper
jversloot said:
Plz tell me how u even get wm 6 workin on your s200.. it seems impossible 4 me....
Im trieing now for 4 hours but it still doesnt works
Cann u add me on msn?? [email protected]
Click to expand...
Click to collapse
Let me help you I had the same problem it was hardware not software but I fixed by applying pressure to the phone speakers uses a small peace of paper and leave the paper in to apply pressure it will trust me ok
Hi, same happened to me too, flashed a new rom and suddenly no sound, flashed another still nothing. It was the hardware problem described earlier, I cut a small peice of cloth to apply pressure to the speaker now works fine.
The rom flashing and sound stopping must have just been a coincidence.
guys,
the prophets speaker is very thin. whilst applying pressure will work short term (it did for me for a month or so) it will eventually fail.
Whislt it still works, search ebay and for about £5 or $8 you can buy a new one along with tools to remove the casing properly. It took me twenty minutes to do the whole thing... search google for how to remove the casing, you can find it easily.
The only thing you have to take care is when removing the back cover is to use tweezers to unplug the speak cable from the main board oryou may damage the socket.
But dont stress its quite easy and im no brain surgeon

My HD2 Vibration Not Working Any More...

Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
vizier said:
Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
Click to expand...
Click to collapse
I remember (2months ago) that my vibrate works strangely, i hard reset and it works again perfectly!
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I think I have the same problem, my camera flash seems to be pressed in (one side of it).
Is there an easy solution or should I hand it to the service?
Thanks...
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Vibration seems to be a big problem. I had the same issue. only solution: warranty repair. my phone was replaced by 02.
vizier said:
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Click to expand...
Click to collapse
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
This is exactly what happened to my phone. The lower part of the plastic flash cover looks pushed in (I checked with another working HD2).
And yes, I handed the phone to the service today. I hope they do not break other things when trying to fix this issue
Thanks...
Vibration lost
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
doloresbf said:
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
Click to expand...
Click to collapse
I am glad you fixed your problem easily.
My phone is still not back from the service
I have my phone back...
Finally, I have my phone back. The service report tells me that they have changed a part responsible for vibration. I checked the vibration functionality and actually it is working fine now. One surprise however is that the flash cover still appears to be pushed in.
Same problem
My TMobileUS HD2 is having the exact same problem - no vibration at all, even after hard reset. I also see the camera light's assembly is no longer correctly positioned in the body as it should be. It seems that the lower end is pulling into the body of the phone.
I treat my phone very gently, so I'm sure this didn't happen from rough treatment. Given that it's happening on a number of contiinents, this looks like a design defect.
TMobile demanded that I send it in for warranty service.
No Vibration Either
I have a TMOUS HD2, and I may have been the cause of this happening after reading this. I have no clue what you're talking about, but I have dropped the phone a few times and though the problem didn't happen right after a drop, it was just odd how it started. I had it set to vibrate when I pressed any keys, and then I was texting and it stopped. So... the only thing that I've seen that is a case that I only seem to have, my phone vibrates AT WILL, but when it does, it's very raspy and sounds very 'sick' and loud. So, I am not about to open my phone. I'm tech savvy enough, but in no way have I ever tinkered with hardware. I got my HD2 back in May, so I'm hoping that I have a warenty through HTC at least. I haven't contacted anyone about this, so is it my best bet to just send it to HTC or contact T-Mobile? And I have insurance, but I purchased my phone from Walmart. lol. Help?
I just came across this thread....
my vibrate function has been broken for several months and I've been delaying sending in for repair because I'm afraid of how long it will take (plus, it is the Australian version so I dont know if HTC North American will actually repair it under the current warranty)
I noticed that the bottom part of my flash does in fact seem to be pushed in. I'm considering doing what Maria did (opening it herself and popping the flash back into place). Does anyone have a sense of how long the repair takes from HTC?
Thanks
VIBRATION and FLASH PROBLEM
i'm having the same problem... lower part of the flash is pushed in. and vibration sometimes functioning sometimes not... but worst my FLASH NOT WORKING AT ALL...
Now having the same problem. This is a design flaw if I've ever seen one.
Same problem here, vibration was not working, but I just fix it!
I bought this T-Mobile HTC HD2 off eBay, and turns out that the vibration was not working!!
Once I found out this thread and the information about how the flash cover was blocking the vibration motor from functioning, I was able to confirm this was exactly what was happening!
So, I decided to open up the phone. I did not had to extract the entire screen piece out, I just had to unscrew the four screws and use a "shower suction thingy" on the screen to help pull it out but just the top part (in other words, half way out), because I only needed access to where the flash cover was, and then I was able to use a thin screw driver to PUSH back the flash cover to it right position. Then, after putting everything back to its place, the vibrator motor started to work!!!
Maybe I will put some "super glue" on the flash plastic cover to secure from being accidentally being push in in the future. Anyways, thank you everyone here on the forum for sharing your ideas!
As a late follow-up to mine... I called HTC and got an RMA number. Put off mailing it in for 3 weeks while I backed it up and arranged a temporary phone.
Mailed it on a Friday. Had it back with a replaced back on Monday.
I was EXTREMELY happy with the customer service on this one!
Missed 3 calls today... realize phone is not vibrating. Check different things that should make phone vibrate... nothing...
Flash lens is not pushed in this time... I'm about a month out of warranty now. Wonder how this is going to go over
I had this exact problem occur a few days ago, and I opened it up and simply snapped the light cover back into place carefully. But my phone still wasn't vibrating, so I opened it up again and I saw that the black rubber around the vibrate motor was causing the part that creates the vibration to get stuck. I simply just snipped a bit away so that the it was free and ta da! However the vibration is still weak compared to before so I don't know how to fix that? hope this helps you, and if someone knows why the vibration might be weaker than before the problem started any help would be great. thanks

[Q] [ help ] external speaker not working

received my dell venue pro late may 2011
i'm currently stationed in the Philippines so I had my unlocked Dell Venue Pro 16g shipped to me by a friend.
it is now June 12 and i've had the phone for less than a month. yesterday the external speaker stopped working out of no where. it was working fine earlier.
the internal speaker works fine. i can make phone calls hear perfectly. i can also insert a headset and all the application sounds work fine such as Zune
my problem is the external speaker. regardless of what volume it is on [ 0 - 30 ] there is no sound coming out
OS VERSION : 7.0.7392.0
My problem is I am stationed in the Philippines and Dell has the worst Customer Service. the last time I had a problem using my credit card JUST to order the phone and I spent over $100 USD just on international calls.
I can't imagine what it's going to cost me to talk to another customer service rep or even safely ship this back to dell and receive a new phone.
If anyone can help me with a solution. please. please do so.
I had a similar problem before I received my replacement. Try removing the battery cover and pressing down on the back in the large area above the speakers. If it's a short (like mine was), pressing down might restore the connection to the speakers and give you sound. Load up the Zune hub and try playing a song to test it.
i also had a problem like this. i restored the conection by pressing down hard just below and on the space bar on the keyboard.
ok. this is weird but the two methods actually worked. i tried both. the sound came back.
what in the world caused this problem in the first place?
i appreciate the replies. thank you very much to the both of you.
I have this problem too, I dropped the phone in its otterbox case at a significant height. I did what you guys said and I heard a clicking sound when I pressed the the area below the space bar. Sound was restored, but I noticed when I took off the otterbox case the phone loses sound unless I press hard.
The sound disappears when there is no pressure on the back of the phone, so when the battery cover is removed this problem is most noticeable. Now I would send this in for warranty, but I am in Canada and I had the phone shipped to a relative in Seattle, I doubt Dell will let me warraty this in Canada.
To save my self the long drive and hassle with dealing with Dell I would rather find a better solution. Im guessing the area where the speaker connects is loose. Is it possible if the screws came loose in that back area? Would loosening them and tightening them work. Or is something else wrong? Is there perhaps a tear down instruction manual for this phone? Can I fix it myself? Otherwise I have to leave the phone in its case for its whole life and I'd rather not do that...
Big thanks to the two helpful posts. Clicked thanks button twice for that
Anyhow, just wanted to mention that mine came loose just from plugging in and out the USB charger. The car charger has a springy cable and might be the culprit as I tag on it.
Which version did you get? Pcs or aws. Pldt uses pcs, right? My company has an office in manila and we were thinking about sending a few dvp out there.
Sent from my Venue Pro using XDA Windows Phone 7 App
I was having the same problem and tried the solution mentioned (pressing down hard) and it also restored the sound! I think this is a sign of a poor build quality.
I too was having the same issue. I had been without sound for the last week and only today, without doing anything in particular, the sound came back. I am not sure for how long though! I was going to hard reset the phone this weekend to see if it was the Mango update that caused the problem (it only happened after the update). I guess I will wait it out and see.
My DVP has the similar problem after 10 days. Actually it is not completely soundless. But the volume is too low to hear 10cm away from my ear. It may not be hardware failure. The problem is I lost my backup point at 7392 and I am in China. Any one can help me to restore to 7392?
leonardli said:
My DVP has the similar problem after 10 days. Actually it is not completely soundless. But the volume is too low to hear 10cm away from my ear. It may not be hardware failure. The problem is I lost my backup point at 7392 and I am in China. Any one can help me to restore to 7392?
Click to expand...
Click to collapse
You are out of luck...Backups are device specific
MJCS said:
You are out of luck...Backups are device specific
Click to expand...
Click to collapse
Sounds my DVP is dead. Getting it back to Dell may be the only solution. I am thinking of buying a second-hand palm pre while the DVP away from me.
Hi,
I'd like to thanks for the solution of pressing below the space bar. It worked for me. Strange problem... Thanks !!!
edmichel said:
Hi,I'd like to thanks for the solution of pressing below the space bar. It worked for me. Strange problem... Thanks !!!
Click to expand...
Click to collapse
a less physical solution is simply blow air into the microUSB port. keep doing it and the speaker will come back. if you have compressed air, a brief shot would do.
pressing corner helped me too, not sure for how long
Had a similar problem. If you tear down the DVP as if you are replacing the screen
Once you get the two halves separated, remove the keyboard. Below the keyboard is the "speaker" it has two small progs if memory serves if you take a small screwdriver and pry them up and reassemble all will work well .
The "pressing" solution (if it works) effectively bends the back of the cover and forces the contact.
I will try to post a teardown of the DVP with screen replacement (ALL THE WAY.. current video on Youtube stops before you have to replace the screen itself.. as it assumes you have the more complete part (with is no longer available, only the glass is now)
cdgoin said:
Had a similar problem. If you tear down the DVP as if you are replacing the screen
Once you get the two halves separated, remove the keyboard. Below the keyboard is the "speaker" it has two small progs if memory serves if you take a small screwdriver and pry them up and reassemble all will work well .
The "pressing" solution (if it works) effectively bends the back of the cover and forces the contact.
I will try to post a teardown of the DVP with screen replacement (ALL THE WAY.. current video on Youtube stops before you have to replace the screen itself.. as it assumes you have the more complete part (with is no longer available, only the glass is now)
Click to expand...
Click to collapse
You might not want to pry up the speaker pins too hard though as they're spring loaded but has a small clip stopper that restrains the pin from over bending the wrong way. If you get it pass the clip, you have to make sure to put the pin back into the loop clip. It'll be more clear when you have it in front of you.
I usually just clean the contacts (pins and board side) with a screw driver/sandpaper and it'll be all good.
And a teardown will always be awesome cdgoin :good: Peeps might want to seal the LCD to the glass part with a little glue gun glue too to avoid dust getting into the screen. I find sealing the top ear piece part does the trick (bottom part helps too).
This is a strange solution but works!
Shoot2ill said:
I had a similar problem before I received my replacement. Try removing the battery cover and pressing down on the back in the large area above the speakers. If it's a short (like mine was), pressing down might restore the connection to the speakers and give you sound. Load up the Zune hub and try playing a song to test it.
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Click to collapse
This worked with my Samsung Galaxy S (Mark I) too!
Thank you. After being without sound for months and wondering if I messed up the OS or needed a hardware fix ($$$) - this worked.

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