Database Users

XDA Atom thinks earhones are plugged in

My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,

invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck

Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.

Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:

Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.

awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.

Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...

Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal

hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?

same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000

even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur

t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?

Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982

same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..

Problem with speaker and mic

Today I lost the speaker and mic in my 8125. I don't know what's the problem. I can't hear anything from the speakers nor use the microphone. The headphones work but not the internal speaker. What could be the problem?
I need help!!!
Diego

Still no microphone nor speaker in my 8125. I tried restoring to original set up without a change. I think it's a hardware problem and I';m taking it to CIngular for a exchange.
If anyone can help, please let me know.
Thanks
Diego

exact same thing for me. had this playing music when i removed the head phone jack and was surprised to hear that no sound came out of the external speakers ...
now i can't even use the phone ... WTF?!?

Well, I contacted Cingular Suport on the phone and they're sending a replacement. Apparently is a defect of the 8125 hardware and many have reported this problem too.
@MeatPopSci
Contact your service provider to get a replacement.
Diego

Well, I contacted Cingular Suport on the phone and they're sending a replacement. Apparently is a defect of the 8125 hardware and many have reported this problem too.
@MeatPopSci
Contact your service provider to get a replacement.
Diego

Dont Worry Bro Its No Big Deal, Calm yourself down and listen carefully, The reason its not working is that when you insert the headphone jack into it (there is a small jumper in it which works through a spring so when you insert the jack inside so it disconnects the main audio circuit) so sometimes due to some dryness or may be somethingelse it doesnt connect back, I just recently fixed one Device with the same problem but since i know how to open it and so i did but for you, i guess the top priority would be not loosing the warranty and that you surely will once you tried opening it but ofcourse you need tools for that, so heres a small tip which may work, Open media Player, Play a song and than try inserting the jack back into it and take it out, do it with a little force, it may start working but that will still not be a proper solution to it. Thats all i can help, if there is still you need my assistance in understading the way how to open it than dont forget to drop me a reminder mail on my mail box and ill check back and will tell you more if it didnt work.

Thanks man, a replacement is coming anyway, but it's good to know.
Diego

fsl13 said:
Dont Worry Bro Its No Big Deal ... you more if it didnt work.
Click to expand...
Click to collapse
first i thought software was the problem so after a soft reset followed then a hard reset both failed to restore the sound i figured it had to be mechanical.
so i basically did what you said till TOOL started playing via the external speakers.
needless to say i am very concerned that this $$$ phone is so easily made useless.
BTW thanks for the help!

No Problem! It made me happy
Well, im so glad my idea worked n yes u know for me if it stinks, its chemistry
if it hurts, its biology
n if it doesn't work,
its definately physics(electronics) lol
so i dont depend or trust electronics
Anyway the pleasure was all mine, no need to thank
takecare!

umm problem with the internal earpiece

what should i do i have the tmobile wing and speaker works everything works accept the earpiece thing if i put the phone on speaker i can hear the people but when i put it to work on the earpiece thing inside the phone i cant hear anything so how do i fix that and where can i buy another one THANX

ricanchriz said:
what should i do i have the tmobile wing and speaker works everything works accept the earpiece thing if i put the phone on speaker i can hear the people but when i put it to work on the earpiece thing inside the phone i cant hear anything so how do i fix that and where can i buy another one THANX
Click to expand...
Click to collapse
I would try to find one on ebay that's broken and yank the ear piece from it.

ok thanx but can i use a headset or a bluetooth thiz way ti will make life a lil easier for me

If you have about 70 bucks, dr. cell phone will fix it. or if its still in warranty, call tmo

sigh no warranty this phone is about 1 yr old sigh....so where can i find this dr

google dr cell phone. they are slow though, just to warn you. took mine like 2 months because the part is rare

The earpiece speaker is really simple - two wires connecting to the plug - that sometimes can have a break in one of the wires. I had one recently that had the black wired severed completely because it got in the way of the screw hole. Might be worth taking apart and checking.

ricanchriz said:
ok thanx but can i use a headset or a bluetooth thiz way ti will make life a lil easier for me
Click to expand...
Click to collapse
Yeah, you should still be able to use the bluetooth to get around it. I think I have the pdf document on how to take your phone apart at home. If you want I'll post that for you.

dougstoner said:
Yeah, you should still be able to use the bluetooth to get around it. I think I have the pdf document on how to take your phone apart at home. If you want I'll post that for you.
Click to expand...
Click to collapse
Found it...

veekay said:
The earpiece speaker is really simple - two wires connecting to the plug - that sometimes can have a break in one of the wires. I had one recently that had the black wired severed completely because it got in the way of the screw hole. Might be worth taking apart and checking.
Click to expand...
Click to collapse
I totally wish i would have thought of that last fall before i sent mine in for repairs and paid out the a** for something i could have done myself

sigh... i dont want to wait 2 months for it so i guess no dr and thanx for the pdf very helpful i took it apart and the speaker looks alright i wonder wat it can be THANX FOR ALL THE HELP

O yes and is there aplace i can just buy the piece NOTHING ELSE thanks

Qtek 9100 - Mic & speaker dead, for the 2nd time

Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?

Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .

epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
Click to expand...
Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1

Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!

Microphone problem

Helllo guys...i have more problem with my Pro 3 like CDLA only after restart ... quick charge problem...and so..
but now i have problem with main mic... i must "lick" my phone when i want to somebody on next side listen me..very very low ... when i test sound recorder and this use camera mic ist always ok...
I think that problem ist maybe some setting or soft becouse when I call with somebody i listen me from my speker..and second side listen me only when i kiss my phone and shouting....i tryed flash new rom...6,0..7,1 but problem is always...

I found only Enginee mode and there is Mic settings..some value..but this ist possible only for MTK... and for snapdragon nothing?

Maybe i must make somethink like he https://www.youtube.com/watch?v=ihpeowj73XI .... but i am amateur..it is posible on Leeco Le pro 3?

Hello, I have the same Phone with the same Microphone Problem, have you solved it?

Mic problem
Cyber Spawn 333 said:
Hello, I have the same Phone with the same Microphone Problem, have you solved it?
Click to expand...
Click to collapse
Had the same on my Le Pro 3 after a dive in my swimming pool
I solved this problem by changing the whole board module, it contains the 2 mics (multimedia+phone) + charging port.
If you want to do it, you certainly have to buy a new screen also and have desoldering 2 wires from the speaker and resoldering back on the new board.
Here is the board I bought:
https://www.aliexpress.com/item/For...034.html?spm=a2g0s.9042311.0.0.48d74c4dxSCKI8
You'll find a lot of different displays at different prices too.
Good luck

raymanfr said:
Had the same on my Le Pro 3 after a dive in my swimming pool
I solved this problem by changing the whole board module, it contains the 2 mics (multimedia+phone) + charging port.
If you want to do it, you certainly have to buy a new screen also and have desoldering 2 wires from the speaker and resoldering back on the new board.
Here is the board I bought:
https://www.aliexpress.com/item/For...034.html?spm=a2g0s.9042311.0.0.48d74c4dxSCKI8
You'll find a lot of different displays at different prices too.
Good luck
Click to expand...
Click to collapse
Hello, i have such problem
https://forum.xda-developers.com/le-pro3/help/le-pro-3-x720-microphone-doesnt-calls-t3867413
What do you recommend me do to? To buy new board (the one you showed) would fix the issue?
i just dont understand the part "buying new screen" . My screen works totaly fine, why do we need to change? Can we not put it back by a special glue (for screens) ?
Thanks in advance

SUMMERBREEZE said:
Hello, i have such problem
https://forum.xda-developers.com/le-pro3/help/le-pro-3-x720-microphone-doesnt-calls-t3867413
What do you recommend me do to? To buy new board (the one you showed) would fix the issue?
i just dont understand the part "buying new screen" . My screen works totaly fine, why do we need to change? Can we not put it back by a special glue (for screens) ?
Thanks in advance
Click to expand...
Click to collapse
Hi,
Sorry for your phone, it's hard to say it's related to the mic board because it's working after the reboot... but maybe it's a question of temperature... for the money that this board costs, you can give a try.
Now, why the screen? because I'm quite sure that when you will remove your screen, you'll damage it. Or I'm really bad for that I opened it two times and broke it two times :laugh: I also bought a B7000 special glue.
I hope you'll find a fully working phone soon.
Ray

raymanfr said:
Hi,
Sorry for your phone, it's hard to say it's related to the mic board because it's working after the reboot... but maybe it's a question of temperature... for the money that this board costs, you can give a try.
Now, why the screen? because I'm quite sure that when you will remove your screen, you'll damage it. Or I'm really bad for that I opened it two times and broke it two times :laugh: I also bought a B7000 special glue.
I hope you'll find a fully working phone soon.
Ray
Click to expand...
Click to collapse
You are right, the only way to successfully remove the screen is carefully with a Heat gun. But long enough that the screen will fall off, when you tilt it to the side. The heat shield will also have residual glue.