hey guys ,
I can't get the service HTC offering in their website to work
htcsense Dot Com
I synced the phone with the same account i m using in the website , i switched off and restarted the phone but in vain .
tried to turn phone finder off, sync, turn it on then sync again , but it didn't work as well .
anybody have an idea how to get it fixed ?
Screenshot in attachment
there site is screwed atm
i had the same problems today........
even there weather widget has stopped working today
i think they may be having a bad day....wait a week
dj_denims said:
there site is screwed atm
i had the same problems today........
even there weather widget has stopped working today
i think they may be having a bad day....wait a week
Click to expand...
Click to collapse
^^^^
ohhh , at least someone having the issues
Damnnnn I was excited to try the phone finder (new phone)
Dolphin87 said:
^^^^
ohhh , at least someone having the issues
Damnnnn I was excited to try the phone finder (new phone)
Click to expand...
Click to collapse
I have the same difficulties, and the site seems to still be down. Any thought anybody?
I've never been able to get the phone finder to work over the past 6-7 weeks that I've had the phone . Though I was able to get my phone to ring remotely twice but phone finder still didnt work... strange :/
I haven't been able to get the sense dashboard site working at all, & I've had my phone for a few weeks.
I have deleted and created new accounts a couple of times & I tried a hard reset too...
I think the problem rests with HTC :/
Hopefully they get it sorted ASAP
[whizz] said:
I've never been able to get the phone finder to work over the past 6-7 weeks that I've had the phone . Though I was able to get my phone to ring remotely twice but phone finder still didnt work... strange :/
Click to expand...
Click to collapse
I would love to just make it ring remotely
could you please tell me how to make it ring cause whenever i click on ring button it says "Unable to connect to your phone to make it ring."
Doesn't work here either.
@dolphin87 have you added your phone number?
Do u turn on ur GPS?
There is never anything new on the sense website.
Sent from my Desire HD using XDA App
it worked with me twice the first days, but now only able to ring. I locked it. says locked, but isn't... and no location. written to HTCSense, told me the server's down. so we'll have to wait. Not very serious
BazookaAce said:
Doesn't work here either.
@dolphin87 have you added your phone number?
Click to expand...
Click to collapse
phone number is written right with +********
and the gps is on as well
Thanks. solved my problem.
on computer I changed my phone number to +............
on phone I cancelled my HTCSense account and re-put it again with the complete phone number (+............) and everything is OK.
The problem was with incomplete number, it would ring making you think your number is OK,
and on other hand they ask you first the country and then your phone number, making you think you don't have to put the country prefix.
Now Everything is working : phone finder, ring and lock it
of course I didn't try to wipe it.... Thanks again Dolphin87, you drove me to solution
Still not working
jasipoh said:
Still not working
Click to expand...
Click to collapse
Try : cancel your HTCSense account on both computer and phone , redo it putting your entire complete PHONE NUMBER (+your-country.........) for example if you are french : +33 661 310 XX XX.
for me it worked! and still works after 2 days. WAOU!
For a top international company to have such a crappy outdated website (in both design and function) beggars belief .
Can't get anything to work for me, won't ring and says my phone finder isn't ticked, when it is
Phone number is entered with the proper prefix
Thought it might be down to me having a custom rom, does it work with stock roms ? You other guys experiancing problems running custom roms or Kernels ?
Cheers
wakers said:
You other guys experiencing problems running custom roms or Kernels ?
Click to expand...
Click to collapse
Working. See my signature
Bizarrly woke up this morning to find my phone locked.
The location map is kinda working on HTC sense now its says location unknown (last night it had a message about phone finder not being turned on).
Just been on HTC sense though and at the moment i can't get anything to work again
The other tabs are still not appearing for me
Sent from my HTC Desire using XDA App
Related
I have the most perfect running Hero on Damage Controls 2.08.1 rom. Last night I plugged it in for charging and this morning when I unlocked the phone I was greeted by "Error Code 67 - Registration Failure - PCS Vision user name or password is incorrect". I didn't change a thing. The phone half of the device still works but the data half has quit. What happened?? Anyone else have this problem?
Love some help.........
Thanks for your time........
Lisa
mslisaj said:
I have the most perfect running Hero on Damage Controls 2.08.1 rom. Last night I plugged it in for charging and this morning when I unlocked the phone I was greeted by "Error Code 67 - Registration Failure - PCS Vision user name or password is incorrect". I didn't change a thing. The phone half of the device still works but the data half has quit. What happened?? Anyone else have this problem?
Love some help.........
Thanks for our time........
Lisa
Click to expand...
Click to collapse
Have you tried any of the following:
1. Reboot?
2. Update Profile in Settings->About Phone->System Updates
I received that error when attempting to USB tether.
Let us know what you find.
toggle airplane mode on off
Yes I tried to shut the phone down and rebooted and then I shut the phone down and took the battery out, put it all back together and rebooted and same thing. I just followed you directions and tried to update profile and while I have done this one thing in the past and it has taken some time, this time it was a five second check and dumped right back with the code 67 again. It's definitely not seeing the data information.
Plus it said "profile could not be updated - call customer service with code: 1012
mslisaj said:
Plus it said "profile could not be updated - call customer service with code: 1012
Click to expand...
Click to collapse
I've received that before and it sort of fixed itself over the course of the day. Have you tried the Airplane mode on-off?
Could just be a Sprint thing, and not necessarily something on your end.
I just tried toggling the airplane mode on and off and then on again and still the same problem...........
If I have to call Sprint, what software do I tell them I'm running?
I would hate to go back to 1.5 to get this worked on.........
mslisaj said:
I just tried toggling the airplane mode on and off and then on again and still the same problem...........
If I have to call Sprint, what software do I tell them I'm running?
I would hate to go back to 1.5 to get this worked on.........
Click to expand...
Click to collapse
Like I said, try waiting it out for a little bit. If Sprint asks tell them 2.1 (just don't mention its not the official one!)
Plus from all my reading don't do the new OTA update either.............
I hope running DC would prevent them from running something on my phone in the background. I really love my phone the way it is - when it's working of course...
How's this for weird gentlemen? I activated my wifi to just check the device as I have that in my home. The device worked fine and had internet access and did it's thing via wifi. I decided to do the "Update Profile in Settings->About Phone->System Updates" and it worked through that method. Apparently I just needed to up date my profile. The Hero is back working perfectly like it always has.
This was a scare for me as this Hero works so well on DC compared to the horror stories I have read about official stuff. But thank you guys a million for your help and I owe you all a beer..........
Thanks so much........
Lisa
mslisaj said:
How's this for weird gentlemen? I activated my wifi to just check the device as I have that in my home. The device worked fine and had internet access and did it's thing via wifi. I decided to do the "Update Profile in Settings->About Phone->System Updates" and it worked through that method. Apparently I just needed to up date my profile. The Hero is back working perfectly like it always has.
This was a scare for me as this Hero works so well on DC compared to the horror stories I have read about official stuff. But thank you guys a million for your help and I owe you all a beer..........
Thanks so much........
Lisa
Click to expand...
Click to collapse
While it is odd, sometimes phones just love to test our patience and knowledge. I always remind myself it is just a phone.
Hi everybody !
I've got a 3G problem since I've flashed my Omnia. My operator is an MNVO and if you don't use Chevron (and an associated program), you can't have 3G. So I was in Diagnosis in the Debug Screen mod and unfortunatelly, my Omnia fell on my leg and that active the tactile screen like I touched it. Of memory, I was in the Phone Control menu. And now I've got really big problems to recept SMS.
In fact, I can phone, sell out SMS, receive SMS. But I often receive SMS which was sell one/two/three days earlier.
Of course, I want to reset my Omnia. I havn't many datas on it, so it isn't a problem !
I see this code on the Focus forum for the hard reset -> *2767*3855#
On a French forum (... Yes I'm French ! ), they said that settings I have entered are in the hardware part, and so their can't be chaned by a reset.
So solutions are reset or correction of the problem ?
I'm really sorry for my approximative English...
And I congratulate the XDA team for their excellent job !
Thank you !
Edit : I did an hard reset with this code : *2767*3855#
The problem is the same... So I need anyone who know how to configure Diagnosis for the SMS.
If you need informations for that, isn't a problem, just ask a question and I will answer
Now, this is interesting to me. I too would like to hear if anyone has any info on this. I've had my SIM card & Focus replaced once, due to this issue. Messages might show up from 5 minuts to 5 days late, often getting 40+ messages all at once. And they are random. Some messages come through immediately while others don't. I went in again to repair center recently and they said it has to be a network issue and they are looking into it.
But now, I wonder if it's something I might have done in the Diag Menu. Only thing's I've ever changed on this recent phone is going from v5-6 and DualMode. Nothing else was touched. Could these possibly cause the issue reported above? Only thing I've been able to do is a soft reset, but that does not Always work. I've even tried to set those two options back, but still having random SMS issues.
Yes it's the same problem...
I've found on Wiki the difference between REL 5 et REL 6, but I don't think this is the problem.
For me, I don't know what I touched. After to be fall on my leg, Diagnosis was immediatly close... So I don't know what is modified.
What is "Setting Cancellation" in GCF menu ?
Are you sure that noting else was modify on your phone ?
Moukit said:
Yes it's the same problem...
I've found on Wiki the difference between REL 5 et REL 6, but I don't think this is the problem.
For me, I don't know what I touched. After to be fall on my leg, Diagnosis was immediatly close... So I don't know what is modified.
What is "Setting Cancellation" in GCF menu ?
Are you sure that noting else was modify on your phone ?
Click to expand...
Click to collapse
On my first phone, I messed with a lot of things, I even set up Tethering, but on this current phone, only those two things.
SuperSport said:
On my first phone, I messed with a lot of things, I even set up Tethering, but on this current phone, only those two things.
Click to expand...
Click to collapse
And the default configuration is REL 5 or 6 ?
For the other parameter, I read it is disable by default, isn't it ?
Moukit said:
And the default configuration is REL 5 or 6 ?
For the other parameter, I read it is disable by default, isn't it ?
Click to expand...
Click to collapse
Default is REL 5 and DualMode disabled. I've set those both back, but same results.
SuperSport said:
Default is REL 5 and DualMode disabled. I've set those both back, but same results.
Click to expand...
Click to collapse
Ok, I will try on my phone. Is their a difference if it is enter in Software or Hardware Mode ?
For the moment, it seems to be functional.
But yesterday after the hard reset, it was functional too, but today the problem comes back.
So I will see tomorrow...
Thanks a lot ! (even if I'm really not confiant... )
Moukit said:
For the moment, it seems to be functional.
But yesterday after the hard reset, it was functional too, but today the problem comes back.
So I will see tomorrow...
Thanks a lot ! (even if I'm really not confiant... )
Click to expand...
Click to collapse
I'm not sure what you mean by entering in Software or Hardware mode.
Good luck, and if you find any answers, please post them back here and I will do the same. I'm guessing we are not the only two people with this problem.
SuperSport said:
I'm not sure what you mean by entering in Software or Hardware mode.
Good luck, and if you find any answers, please post them back here and I will do the same. I'm guessing we are not the only two people with this problem.
Click to expand...
Click to collapse
*#1111# - Show FTA software version
*#2222# - Show FTA hardware version
Maybe the menu is the same ?
The problem is the same. I didn't receive SMS of my friends.
It gets on my nerves...
Moukit said:
*#1111# - Show FTA software version
*#2222# - Show FTA hardware version
Maybe the menu is the same ?
Click to expand...
Click to collapse
My 1111 = i917.011
My 2222 = REV1.3
SuperSport said:
My 1111 = i917.011
My 2222 = REV1.3
Click to expand...
Click to collapse
Well I havn't the same, but I think it's because I've got an Omnia and you a Focus
I will contact my operator today to confirm the origin of the problem. Maybe I could try to do test with a Sim and a phone of a friend.
Moukit said:
Well I havn't the same, but I think it's because I've got an Omnia and you a Focus
I will contact my operator today to confirm the origin of the problem. Maybe I could try to do test with a Sim and a phone of a friend.
Click to expand...
Click to collapse
Well, I test today to insert my SIM in another portable, I receive SMS. But my Omnia with the SIM of my friend receive SMS too. WTF ? I will test again and again today...
His operator is Orange, and Virgin is a MNVO of Orange. Can it be link ?
Moukit said:
Well, I test today to insert my SIM in another portable, I receive SMS. But my Omnia with the SIM of my friend receive SMS too. WTF ? I will test again and again today...
His operator is Orange, and Virgin is a MNVO of Orange. Can it be link ?
Click to expand...
Click to collapse
For the past few days, after a restart, I end up getting some messages. What a pain though. I've also got ATT looking at the server side AGAIN. They say 24-72 hours. I already did this last week, and nothing changed. I'm guessing they play a game of Solitare, then close the ticket. What gives them the right to close the ticket without confirming with me that it's working again? Frustrating. I've been with them for almost 20 years now, I hope they shape up soon, or, See Ya...
SuperSport said:
For the past few days, after a restart, I end up getting some messages. What a pain though. I've also got ATT looking at the server side AGAIN. They say 24-72 hours. I already did this last week, and nothing changed. I'm guessing they play a game of Solitare, then close the ticket. What gives them the right to close the ticket without confirming with me that it's working again? Frustrating. I've been with them for almost 20 years now, I hope they shape up soon, or, See Ya...
Click to expand...
Click to collapse
Maybe it's just a period. I don't know. The same day I used Diagnosis, I upgrade WP to NoDo with the Chevron Team method. Now they said that isn't a really good solution. Maybe it's introduce a bad config in the phone ? (I'm searching for every reasons...) Do you do this ?
And I introduce my SIM in another phone and my Omnia receive another SIM all the day and now it seems to be functional. But now I think in the futur days that will doesn't work... We will see...
Moukit said:
...Maybe it's introduce a bad config in the phone ? (I'm searching for every reasons...) Do you do this ?...
Click to expand...
Click to collapse
When I received my replacement phone, it literally did the same thing on my drive home from the ATT Warranty Center. Before I got home, my wife called me asking why I was not responding to her texts. When I rebooted my phone, I had 6 messages that were not received when sent from 2 different people.
This was before I even touched the Diag Program on a brand new device with a brand new Sim. It MUST be something on the server, I just hope they fix it soon as I'm getting into hot water with people for not responding to their messages. My Dr's also send me info and I'm not getting some of those either. I've also been missing a few calls lately. I'll have 5 bars of signal, but my phone does not ring. Then all of a sudden, I've got a voicemail. strange...
SuperSport said:
When I received my replacement phone, it literally did the same thing on my drive home from the ATT Warranty Center. Before I got home, my wife called me asking why I was not responding to her texts. When I rebooted my phone, I had 6 messages that were not received when sent from 2 different people.
This was before I even touched the Diag Program on a brand new device with a brand new Sim. It MUST be something on the server, I just hope they fix it soon as I'm getting into hot water with people for not responding to their messages. My Dr's also send me info and I'm not getting some of those either. I've also been missing a few calls lately. I'll have 5 bars of signal, but my phone does not ring. Then all of a sudden, I've got a voicemail. strange...
Click to expand...
Click to collapse
I don't understand why they do nothing !
The technique of the SIM change doesn't work today. I received 5 SMS at 3 a.m... Not really cool
I will phone to my operator soon, this is my last chance.
Moukit said:
I don't understand why they do nothing !
The technique of the SIM change doesn't work today. I received 5 SMS at 3 a.m... Not really cool
I will phone to my operator soon, this is my last chance.
Click to expand...
Click to collapse
I am in a conversation with 3 different people at the moment. If I don't restart my phone, I don't get ANY messages. When I restart, I get some of them and I need to restart again to get the rest! ATT said they would let me know on the 29th if they found any problems... That's exactly what they told me last time, but I never was told anything. When I called again the other day, they said they had closed that ticket. HUH? Without fixing anything and without notifying me or asking if I was finally getting messages? What the?
Maybe it's related with NoDo ? Well I explain :
In the same time I've used Diagnosis, I updated my Omnia with the Chevron Updater tool. And I read today NoDo was in pause for Omnia (and maybe Focus ?) because it creates many problems (if you understand French, I can give you the website ), but just on some Omnia, not all. I supposed that if my Omnia didn't receive the update, it is because it is concerned by these bugs. But since Nodo, I flashed my Omnia (so I'm with 7008 version), and I always have the problem.
So, can NoDo write on the hardware, like Diagnosis ? For me it is impossible, but I read on another website that Nodo brings some features in general, and some features with special model of Windows Phone. And for these features, I think that maybe it's possible for it to write on hardware ?
And, of course, my operator can't find a problem, but they follow this event...
Hello everyone;
I flashed the latest official 2.3.5 last night. Missed three calls afterwards, as if I was not connected to GSM network. I was at home and signal was stable as usual. Anyone else noted unusual GSM behaviour?
Cheers
----------------------------------------
UPDATE: In order to better understand this issue, it could be interesting to know which service providers are being used; in my case, TMN in Portugal.
One week before flashing this ROM, I started using 3G, so I'm not sure if these missing calls are as result of the ROM change. I'm going to switch back to 2G for daily use and see how it goes.
Yes, if you search you will find other users with the same problem.
happens also with the other beta roms.
Sent from my U8800 using XDA App
It happens to me too unfortunately.. can't tell the reason why. GSM status seems ok.
I confirm this missing call issue.
People when ring me the first time they go straight to voicemail and only get connection on second try.
I think the only way to solve it is Huawei but there is not point of trying to speak to them and they just won't listen for what people say to them.
I can confirm this is happening to me too....after reporting all was well this was one of the things I didn't test out.
Weird thing is that I called my mobile from home and both went straight to voicemail...
yep.
but if you immediatly make a 2nd attempt you get connection
OK try this...
Turn off phone... re move battery and sim card.
Replace battery and start phone without sim card and boot up.
Unlock phone and open any app (doesn't matter just do something)
Turn off, remove battery, replace sim.... boot up again.
Just called from my wifes mobile phone and my phone rang OK.... will test further but that seems to have done the trick for now.
I got the same problem and so far nothing i did solve it... Just missing reinstall the rom again and see if wasnt any bug i got while installing... I don't see too many ppl with the same problem and i don't belive huawei had so many diferent hardwares in a single mobile phone model according with all the different ppl have with different phones.
I also have this problem with the new firmware. My phone doesn't connect to the network upon powering on.
I have to manually connect it, by going into the Mobile networks settings. Once i'm in that menu, it connects.
druida_69,
I can confirm that does not happens every time, I tested from other phone I only on the sixth call I got the ring... Worst, during this time I made a call without problems.
The question is on reception...
Sent from my U8800 using XDA App
this issue is killing me.
when I have the device disconnected or in a cal, when someone try to ring me and can't I always receive a message informing that the xxxx number tried to ring you at that time bla bla bla.
no calls
The same thing happened to me... also tried many things without success... downgraded to 2.2.2 (B138) problem solved...
I'm getting tired of huawei's poor support and buggy updates!!!
To be honest i don't know if this start to happen after or before installing geno‘s OC Kernel.
I can confirm that this happens when the phone stays for a long time inactive. Try not playing with you're phone gore 20 minutes or so and then try to ring youselves.
Its like if the phone entering in a zen deep sleep....
Same here
Started after updating to 2.3.5, anyone tried the updated 2.3.5 from Huawei? it removes the pink screen I heard, but maybe it fixes this issue
F****** Huawei. Just realised that I have this bug too with latest 2.3.5 release... I think that it's data dependent. If you turn them off it connects ok...
I didn't realize until I read this thread, but I have the same problem!
I'm over it, I'm going back to Oxygen until I can buy a new phone, and will probably never buy huawei again.
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Clevo89 said:
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Click to expand...
Click to collapse
I 've just done that and it seems to be fixed.
I 'll test it until tomorrow and if it works ok I will do a marrige proposal to you.
Thanks for now!
I've also tried, let see if this works!
Regards!
Didnt worked with me
so i was wondering right, with all the security installed on my phone
like patern lock etc, will the founder of my phone be able to unlock my phone and use it?
sadly i just lost my phone n hopefully the device will just be a brick to him after he switch it off
lazylilsnoop said:
so i was wondering right, with all the security installed on my phone
like patern lock etc, will the founder of my phone be able to unlock my phone and use it?
sadly i just lost my phone n hopefully the device will just be a brick to him after he switch it off
Click to expand...
Click to collapse
That depends on how tech savvy the finder is, simply trying to brute force through the pattern lock wont get them anywhere, trying to break the encryption wont either (i recall a news story where the FBI had a similar issue getting into a phone deemed evidence). But that said with the vibrant specifically i can think of a few ways to circumvent the security using CWM or Download mode.
Agreed with post above there are a few things you can do to sorta bypass the lock screen lol
Sent from my SGH-T959 using XDA
Yeah, I've done it for a friend, he forgot his pattern and was asking me to fix it
He had some Huwaei phone, not rooted etc.
Just had to find the right combo for Recovery mode (googled it) and soon as I did that, just reset it to factory, and it was all good.
Did you have data or anything?
do this
https://play.google.com/store/apps/...sMSwxLDIxMiwiY29tLmxvb2tvdXQubGFicy5wbGFuYiJd
press install, if the phone is on and connected to a data/wifi it will auto install the app, then you'll get location email on your GMAIL that tells you where your phone is.
You can also text locate (after the app is installed) and it'll do the same email thing.
I recommend using lookout mobile security. You can use it to locate your phone. Try the above post and if you locate it install lookout.
SGH-T959 ICS Gummy 1.2
wow, thats awesome!
ive disable my old simcard tho, im guessing the "locate" txt wont work anymore yea?
so will wait for the email from Plan B and see if its able to tell me the location.
just a quick question, i click on the link xriderx66 gave n install it, google is able to detect my phone model n i click install, but till now it hasnt installed yet, does it means the lost device couldnt be installed?
lazylilsnoop said:
just a quick question, i click on the link xriderx66 gave n install it, google is able to detect my phone model n i click install, but till now it hasnt installed yet, does it means the lost device couldnt be installed?
Click to expand...
Click to collapse
Are you sure someone took your phone?
It could have lost its battery, so it can't install, or it's not connected to a data/wifi and it can't install.
yea, im pretty sure I lost it. Long story short, someone pinched my phone while i wasnt aware and on the way home I realize it missing n used my friends mobile to call. couldnt get thru.
most probably that pick pocket having a hard time switching on the device after pulling out the battery.
lets say he manage to go into recovery mode n wipe my device, will i still be able to remotely install Plan B into it?
If he wiped it, then the phone lost its association with your gmail account (for installing apps remotely).
oh really? then i think my phone is history now.... thief these day are good.
i install the PLAN B on my new phone, but there isnt any new mail in my gmail. i even used my friends mobile to txt "locate" to my phone number, nothing pops up in my gmail.
is there a step im missing here?
Not really. If it installed and the app worked, it would work, I've done it to my own phone before.
The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you
Facing exactly the same probelm
Dark Prince X said:
The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you
Click to expand...
Click to collapse
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?
Any relief for this problem pls?
Sent from my MB525 using xda app-developers app
Not solved.
mrsukesh said:
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?
Click to expand...
Click to collapse
No I am running stock 2.3.6 and havent done any updates since I got my phone 6 months back! The problem is still not resolved!
I beleive it is a problem with my carrier Airtel as they say that there is 3g upgradation going on in my area. But I still face this problem all around Bangalore!! I cant understand what is the major cause of this problem! I have used my sim in my friends Sony Ericsson Arc and there is no issue whatsoever! Im still waiting for a solution. Please lemme know if you find anything as well! Tx
I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app
This problem was recent.
mrsukesh said:
I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Additional info
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
I also want to state that when my 3g was on before the issue began it used to be displayed as H - meaning high speed internet. Since the day I ve been facing this problem the H symbol changes to 3G - once this transition takes place immediately call gets dropped. I ve never seen the 3G being displayed before the problem.
Question: Does the 3G have to be switched off automatically once a call is made? Like for eg. if you re connected on wifi, even when you are in a call the wifi is still on and active in the background.
Is the 3G supposed to switch off automatically once a call is made just like it does when in 2g??
Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app
No matches!
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
mrsukesh said:
Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Well Sry but nothing in common! For me since the beginning of the problem, 100% of the calls are getting dropped! its been a month now. Do you face this problem in a specific area or all over town? Ive searched a lotta forums for an answer but to no avail! I dont know if rooting the phone will help!?!?! but that is my next step. Did you try going to Settings<Wifi and Networks<Mobile networks and selecting 3G only? FOr me the problem persists but i guess you should try this.
Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app
I guess we have 2 probs in common!
mrsukesh said:
Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I ve posted on a forum for rooting advice as well! Still confused on which procedure to follow. The cm10 JB from Quarx sounds promising but only for defy MB525! Lucky you. I still have to wait for the MB526 which is not yet stable!
Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app
Root
mrsukesh said:
Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.
Phone given for Service!
Dark Prince X said:
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.
Click to expand...
Click to collapse
Ive given my phone for service today. Hope I ll get my phone fixed!
Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app
Still in service
mrsukesh said:
Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I gave my phone for service yest and I am expecting it tomorrow in the evening. Will Keep you posted on the update.
Same problem
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!
Solved!
Noob-New said:
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!
Click to expand...
Click to collapse
Please call me at 09900567837 . I ve found the issue to the problem!
Please find if anything in common
Dark Prince X said:
Please call me at 09900567837 . I ve found the issue to the problem!
Click to expand...
Click to collapse
1) Does anyone of you NOT use motoblur Account????
2) Does anyone of you NOT use google account in your phone?
I think the solution lies in the questions above. If you use either one, the problem will persist. Try to factory reset your phone and skip log in Motoblur and Skip google account sync. The problem should be solved.
No luck
As suggested by you, I did a factory reset and tried making call without adding Google account and it didn't workout. I had the same problem. I even tried adding another Google account (after wiping data) and same problem. I lost hope
I am gonna use my mobile with 2G only till someone finds a permanent solution.
Thanks for your help!