Database Users

[Q] NAND Random reboots??

Am I the only one who get random reboot every now and then. Typically those happens when phone is stand-by mode. And when it happens then it normally reboots 2-3 times and after that it is stable again... Is there any way to avoid them??
I've tried at least 6-7 different ROMs and this happens with every of them...
And I have done task29 and so on and without task29 and so on.... Damn, this is frustrating...
Now at the moment I am quite happy... only 2-4 reboots per day with version [Feb 02][DL DesireZ v3.4][DL Data2SD/Ext4 v2.7][Nand/SD/MAGLAR]

this can actually be caused because of some gps problems.. I dont think the problem is with your phone.. It's with the ROM i think..
you can try one of the gingerbread roms ? i haven't had any reboot problems running gingerbread.

The only time I've had reboots is when using setcpu - and undervolting the phone too much. If you use setcpu, try raising the min and max slightly to see if it helps.
Sent from my HD2 NANDroid using XDA App

i got the same issue :/
the phone randomly reboots... i tried different radios and roms but makes no difference.
But since Mgdlr 1.13 i just got one reboot last 24h with latest radio + gpc ginger v1.5
Are there logs at the android system to post here?

provider?
I have the random reboots since i've switched to a mvlo virtual provider in austria (bob). maybe there is a problem with the radio? i get NO reboots in flightmode

@artn3r: hi, same problem here! i'm also on bob.at and i had random reboots with any android build i've tested so far.
but with the hint of an other boardmember i didn't have any reboots since 2 days. i just switched the network mode from "automatic" to "wcdma only".
maybe this is a possibilty for some of you dev's out there to fix that problem!?

Thanks, i'll try!!!

thank's. i'll try it

but this is not a good option, because if the reception is bad, you get no calls at all

sorry guys......
1 hour ago i had the last reboot. so this is not the reason for these f....... reboots.

This text already exists in an another topic, but since this topic is dedicated to this problem, I decided to copy it here as well.
I MIGHT have found a solution to this problem!
Here's a little story about my HD2:
I bought my device about a year ago. The device was equipped with stock Winmo 6.5 with WWE 1.66 (sadly I don't remember the radio number). No problems with it. After a while, I decided update to the latest stock ROM WWE 3.14 (radio 2.15.50.14). Everything worked fine, exept I started having random reboots on idle. The phone didn't reboot on use, only in idle (sleep mode). It could stay on as long as 4-10 hours, or as little as few minutes.
I started to look solution to this problem, but couldn't find it. Then I decided to get a custom ROM, which was one of the Artemis builds. The rebooting issue vanished.
Couple of days ago, I decided swith to nand Android ("Stock" NAND Android ROM). Everything worked very well, exept the rebooting problem came back. I tried different Android versions, radio versions and everything else. Nothing worked.
Now we get to the part which could fix this problem once and for all. Not only in different Android builds, but also in Winmo 6.5 and possibly in WP7.
The solution is to change the automatic network selection to manual! Since there is no clear manual selection in Android, you have to go to settings and manually select the preferred network from the list. I don't know if this is the permanent solution, because it's impossible to choose one and only network, but as long as the reception is good and you don't reboot your device, it should work. I haven't tested if the manual selection disables when rebooting the device. However you can always manually select the network and by doing this you should avoid random reboots on idle.
So the problem shouldn't be in your device, memory card or your custom ROM. The problem is somehow related to the automatic network selection. The actual problem could be in the sim card, or your service provider, or even in the ROM, but you can fix this by manually selecting the network.
This fix also worked with the stock Winmo 6.5 with WWE 3.14 (radio 2.15.50.14) where I had these same problems in the past.
I have now used the HD2 for three days without rebooting. I hope it works for everyone else as well.

I definetly need to test this... And it is so easy Just put pin code asking back ;=)

me too... same problem here

PeeHoo said:
I definetly need to test this... And it is so easy Just put pin code asking back ;=)
Click to expand...
Click to collapse
artn3r said:
me too... same problem here
Click to expand...
Click to collapse
Report me back, if this fix worked, because it gives me some reassurance that my phone is going to work in the future, without the annoying reboots.
Four days without rebooting. Fingers crossed.

Esaj2 said:
Report me back, if this fix worked, because it gives me some reassurance that my phone is going to work in the future, without the annoying reboots.
Four days without rebooting. Fingers crossed.
Click to expand...
Click to collapse
Moro! Itse olen käyttänyt HD2:sella Rafdroid HD:tä versioita 1.0, 2.0-2.4 ja 3.0 ja kaikissa on ollut tää inhottava random-boot hommeli.. pitääkin testata jos tuo manual network selection auttaa asiaa, kiitos vinkistä
Hello! I've been using Rafdroid HD:s all versions in my HD2 and always I have random booting.. I should test if that manual network selection helps, thanks for advice!

The couse
I think I know what couses the reboots on my phone.
The reboots only happen when i am on 3G. I know this becouse when im at home i dont have 3g but at work i have 3g. And reboots only happen when im at work.
Anyone that can confirm this?

oyvpet said:
I think I know what couses the reboots on my phone.
The reboots only happen when i am on 3G. I know this becouse when im at home i dont have 3g but at work i have 3g. And reboots only happen when im at work.
Anyone that can confirm this?
Click to expand...
Click to collapse
The reason why you are experiencing random reboots, might be caused by your service provider. Because many people here in Finland, who have service provider called "Saunalahti", have the random reboot issue, when using the automatic network selection. However, when I use a different service provider, I don't have these issues. This is also the reason, why we are not all suffering from the same problem.
I have now switched to nand RAFDROID 3.0 and immeaditly turned of the automatic network selection and I haven't had any rebooting problems. So it seems that at least for some of us, turning of the automatic network selection will resolve the random reboot problem.

Thanks, I am going to try this. My phone has a tendancy to reboot everytime I am in the UK. In my own country, Holland, I don't seem to have this problem as much, only once a week maybe. This seems to support the theory mentioned above.
Thanks again.

i had same prob
i've had the same problems on my hd2, only it didn't reset on idle. i've send it to te factory, for waranty. luckely i stil was on winmo 6.5.
3 weeks later i've got it back with new mainbord and battery and now it works fine

Hello all, i seem to be suffering the same reboot problems. Been running NAND android since it came out with no problems. Now i get random reboots.
Where do i go to change the network selection to manual? is it in *#*#4636#*#*
Thanks!

[Q] [Help] Has anyone met such auto-restart issue on Omnia7?

I met the auto restart issue by several times on my Omnia7.
It occures sometime on IE and marketplace data loading. When the IE / Marketplace is getting data from web through Wifi / 3G, it hangs for about 2-3 second and then the phone restart / reboot automatically. It's much easier to happen when loading a large size web page in IE.
Does anyone have met this kind of issue or know the reason?
Thanks.

restart phone

bestija said:
restart phone
Click to expand...
Click to collapse
Thanks for reply. The issue is it restart the phone automatically, not only the application itself.

remove battery

No anyone other meets this issue? Then I doubt it's not because of software but hardware

remyc said:
No anyone other meets this issue? Then I doubt it's not because of software but hardware
Click to expand...
Click to collapse
Turn phone off and remove battery for 10s min. Then start the phone again. If problems continue and you have a Samsung or carrier support center near you, make them update the firmware to a new one and see if problem is solved.

Necroman_AI said:
Turn phone off and remove battery for 10s min. Then start the phone again. If problems continue and you have a Samsung or carrier support center near you, make them update the firmware to a new one and see if problem is solved.
Click to expand...
Click to collapse
Thanks for help. It doen't happen so frequently. I've done phone reset and also flashed it into another rom. But the issue is still there.
I've just update it into the new 7008 OS by Zune software yesterday. Hope it could be resolved.

It happened to me once. Just once. FYI, been using this phone for 2 months and it only happened once

Happens to me sometimes on HD7. Not on the Omnia 7 though

It seems not only IE and market place. I met it again yesterday that one app which uses Map control made it crash with Wifi connection. I think that might be because of some data receiving problem on Wifi part.

I've had this happen once since I had the phone in November last year. It was in marketplace, the phone froze and then rebooted itself. This was last week.
I have not installed the update. Like I say this is the first time it's ever happened.

It is most definitely firmware related.
I sent my phone to repair (SIM card reader broken), and they flashed an unbranded rom on it(that was an unexpected extra) and the JK1 firmware. Now I don't have random restarts anymore.

It happened to me twice Yesterday. My omnia runs the 7008 firmware.
I changed my SIM card and hope the problem will no longer appear.
Do you solve this problem in the meantime?
-edit-
Xylias said:
It is most definitely firmware related.
I sent my phone to repair (SIM card reader broken), and they flashed an unbranded rom on it(that was an unexpected extra) and the JK1 firmware. Now I don't have random restarts anymore.
Click to expand...
Click to collapse
Your comment makes me believe the problem is SIM-card related. I've heard of phones randomly rebooting by faulty SIM-cards. I know HTC's problem is mostly mainboard related. Sure do hope it's not a hardware failure. I'll try it for another week or so. If it happens again I'll send it for repair.

I have the same problem. I just have a new Omnia 7 from repair, and the new one already rebbot 3 times since yesterday!
Any idea why?

Is your omnia 7 warm? If it's warm, you must to change your CPU, your cpu is overheat.
Problem will go away. It costs about $75.

I suffer reboots
I suffer from the rebooting problem, sometimes randomly reboots when accessing data (3G also). Well, I believe this is when it happens as it happens a lot!
There have been occasions where the phone gets stuck rebooting and sits with the Samsung Omnia 7 splash screen for ages before powering down; or reboots in a loop.
I tried updating the bootloader with Samsungs tool (after putting the phone in download mode), I've since tried flashing different ROMs and non of them have fixed it.
Currently using:
Phone: I8700XXKB3
PDA:I8700XXKB2
CSC:I8700XENJK1
OS Version 7392
It's so frustrating, it's been to a Samsung 'repair centre' but they just seemed to factory reset it and claimed it was fixed. Next step is send it back to Samsung and hope they fix or replace it for me.
VERY annoying as I cannot use the phone at times when I'm out which is worrying.

I was listening to music, browsing facebook and doing several thing at once with case cover on; then i took off phone from cover and it was very hot, so i supposed it was a over heat problem...
it just happened once for me

I tested this with the SIM in my phone and the SIM out of my phone. It made no difference - I received random restarts in both cases.
It's definitely software related though, as I never received these crashes before upgrading to Mango RTM. Not saying it is Mango, but maybe something to do with the firmware installed in the process of upgrading?
I am really hoping that the official Samsung upgrade to Mango includes new firmware and that it fixes the issue. If not I'm getting rid of this phone, I don't want a phone with features I can't even use. I got a full phone crash the other day when just trying to view a map.

I have it also it only happens when I search websites with the Bing search button. I search websites that I already know that exist and even trough the phone is connected (most of time via Wifi) it shows no results and then restarts. I think any ROM replacement will fix it as I have tried them all without success.
Definetly the issue has something to do with Bing services

Hi I had some random reboots but just a few ones like maybe 3 or 4 in 6 months but since I installed Mango beta, it starts to reboot randomly like you on IE or marketplace but removing the battery a few minutes used to fix this.
I thought it was firmware problem so I flashed it with a lot of different firmwares ( now i have KC1 ) but It didn't solve the problem even worst, now my Omnia 7 is stuck in a boot loop.
I suceeded to make it work for a few hours playing games or using bing maps after puting the phone in the fridge for a few minutes. Now the phone wont charge because of bootlooping so even the "fridge fix" doesn't work. Maybe I will try to change the battery but here in france it's really hard to find Omnia 7 stuffs. Maybe its firmware problem because my phone dont look so hot but it acts like overheat problem. Maybe trying to calibrate the temperature sensor by diagnosis if someone knows how to. I'm ok to try it =)
If someone can give us the normal temperature of their omnia 7 maybe we can compare and try to find the solution.
Thanks for reading my bad english ! =D

[Q] Samsung Galaxy 3 not compatible with vodafone network.

facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..

pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
network problem.. not ur phone's...

pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
I use Vodafone network too,
And ya, i recently i had similar problems as well

i have the same issue too. in fact, a LOT of people have the same issue.
only thing is, it's not a vodafone issue. every service provider will give you the same results (tried and tested).
and everyone in my family has vodafone. it's only my calls that drop. and then they don't connect back, i get the no signal sign, data network mode goes off etc.
try pressing *#2263# and go to select band, then select GSM 900. it works for some people. not for me, though.

Weird!
I've been using this phone for nearly a year now and till date I haven't faced any problems as such.

pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
i am also facing the same prob..very much frustated with this prob..thinking of changing my provider....will dat help??

obviously changing the provider will solve the issue.. I tried using Airtel in my phone but haven't faced such problem.. Problem is only with vodafone ..

I tried pressing *#2263# , and choose the option GSM 900.. And the network went off completely.. weird

Never had any such problems with Vodafone..very stable network in fact..

strange! im using vodafone in bangalore and no such probs!
once or twice lost signal after going to basment and woudnt come back but just restarting solved this! its only happened 2 times in 7 months!
also once had problems with NO SIM but re-inserting solved it!
all in all very stable network with no such probs!

by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.

Mohit12 said:
by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.
Click to expand...
Click to collapse
Well, I too face some of the problems mentioned by you viz. the call answer sliding issue, and incoming calls turn to missed call, though the other person says the phone still rings. Have tried different combinations of ROMs and kernels, but no avail. These happens rarely though. Its irritating especially when it happens when we had to answer an urgent call.

Have you faced this problem while in stock Indian firmware?

nsm1234 said:
Well, I too face some of the problems mentioned by you viz. the call answer sliding issue, and incoming calls turn to missed call, though the other person says the phone still rings. Have tried different combinations of ROMs and kernels, but no avail. These happens rarely though. Its irritating especially when it happens when we had to answer an urgent call.
Click to expand...
Click to collapse
yeah, on eclair it was unavailable. now they say it rings, but i can't answer. so yeah, you and i face the same issues. only thing is, i face it often. like, once a day or something.

Even i face the same problems as said above.. exactly the same.. I tried several ways, i bought an duplicate sim thinking that the old sim must be faulty, but the problem continued.. Really fed up with this phone..

Mohit12 said:
by choosing GSM 900 your network will go off only for a few seconds, then it'll restart and you'll get your usual full connectivity.
from what i've read on google, the network issue is not limited to Vodafone. In fact, it's spread over Airtel, BSNL and MTNL too. So it is an issue with our phone, not vodafone. also, my family members who also have vodafone are not facing any issue.
try searching in the galaxy 3 forum, there are over 5-6 threads with different users complaining for the same issue. one of them had airtel, i think.
okay, here's how i came to discover this error : (it's long, but read on)
i bought the phone when it was running Eclair. it worked fine for a few days then i started to face the issue. when i tried sliding the green answering thing to the right, it just wouldn't answer. it would go back in it's place. when people called me, it said it was unavailable. my network used to restart, and calls would randomly get cut and i couldn't call back immediately. i had to wait for 10-15 seconds before i could make / receive any call again. within this time, the calls would dial, but not connect.
so i upgraded to froyo (JP2) from the samsung gallery. my phone worked PERFECTLY for two months or so. no call drops, no nothing. then all of the above started happening again.
i tried flashing different ROMs, kernels etc but nothing helps.
i'm still facing the issue btw. and it sucks. almost makes me want to not use the phone sometimes. but the thing is, i've noticed, it doesn't happen everywhere. it doesn't happen in churchgate or anywhere around town. happens in bandra (but less) , in chembur (where i live) it happens a lot.
well now that there are a handful of us, hopefully some major developer could help us solve this issue.
PS : tell me if you face similar problems, or if yours are different from mine.
Click to expand...
Click to collapse
same problem everywhere.....thinking of giving up this phone.but cannot give up due to awesome devs who r making this phone a legend...

I have been using vodafone since i started using cell phone.. Only problem u mite be facing is a network problem.. Theres nothing wrong with the mobile phone.. Some areas in india have a network issue.. In mumbai i get '3.5g'(h+) network on sgs-2 and '3g'(h) on sg3.. If still u think there is a prob with cellphone try other provider (the 1 which has good network in uer area)...:d

This phone is awesome. Just network issue should get solved..
Sent from my GT-I5800 using XDA App

if you cannot slide the green bar to answer the phone, just press the power key when the call is ringing and then home key to turn on the screen. then you can answer the phone
hope this helps..

pavankadam said:
facing too much call drop and network failure problems on vodafone network.. Tried many things, flashed several roms, custom roms.. but still the problem continues..
Click to expand...
Click to collapse
I also have the same problem....
But everything seems to be working fine when I have Data Network turned off....
Try turning off Data Network....

MB526 (random) reboots, fix?

Hi, i have problems with random reboots its really annoying.
Some roboots arent random - when i recieve/send sms phone reboots almost everytime or when someone calls me its the same - reboot.
Any fix for this?
Thx
I have Defy+ (MB526), 2.3.6 android, 2.6.32.9-gbdd614e kernel, stock ROM

try wipe or flash other sbf that you can flash

Don't flash anything, if it persists after a wipe, send it back
Sent from my MB525 using Tapatalk

Someone on this forum reported rebooting issues caused by a slightly shorter than spec battery (actually a few people as I recall). When the phone was moved it often rebooted and the fix was to add a single piece of electrical tape to the end opposite contacts. May be worth a try.

Switch to 2g and mobile data off then see if it reboots.
Might be this-
http://forum.xda-developers.com/showthread.php?p=21237004#post21237004

Ok, thanks for the answers, flashing doesnt work Ive tried it many times..
Ive just tried 2G and electrical tape, hope it will work

A few causes might possibly be the answer.
1) firstly confirmed the rom by playing the overclock settings. Some rom having too low on voltage or frequency setting. Or the rom itself is not stable. Flashing another rom is only way to confimed this.
2) Battery might have factory defect, use battery monitor widget to monitor the voltages/current of the battery consumption. change battery(borrow from friend) to see if the reboot still happen.
3) Check battery connection on the phone. Make sure no loose around it.
4) If all the above still causes the random reboots. you can return it back to the shop to repair the handset.

seems switching to 2G helped, no reboot since switch, thanks

This is the same problem I had with my Defy+
It used to reboot randomly for no reason even when siting on a desk doing nothing
all of a sudden i would hear a notification to say the sd card was loaded informing me it was rebooted.
When it does decide to reboot it can do up to 4 or 5 reboots continuously
I sent it back and got a new one.
The new one does the same thing but very rarely
maybe once every month or 2 months
I have posted about this on the Motorola Forums and There are other people with the exact same problem as us.
One of them mentioned they had to send their phone bak to Motorola and they replaced the main board and will get back to say how it went.
But since then no answer and Motorola changed their forums
https://forums.motorola.com/posts/4e8655afee

mine is not rebooting anymore

Splashik said:
mine is not rebooting anymore
Click to expand...
Click to collapse
Can you confirm if it's 2G or tape?

I purchased Defy+ 20 days ago with exactly same configuration as the one described in the beginning of this thread. Phone reboots at random when I am in the middle of conversation, or while accessing data through mobile network or while present in areas with extremely low single. I tried using a new SIM, checked loose ends (if any) of the battery i.e. stuck a 1 layer of tape on one end, also switched to 2G. The phone continues to reboot especially when I access internet on mobile network, and also booted once while I am in a call.
Unfortunately the customer service in India (any company) would be pathetic so I'm not hopeful in having Motorola fix the problem if I take the piece to their support centers...
Narasimha

Narashima,
I have heard of Defy going crazy when trying to access data in an area where the data signal is weak and goes in and out. Can you confirm you are getting reboots if you turn data OFF? Not sure how your phone is configured, but I mean even cut off 2G.

[Q] Moto Defy + call drop straight after dial while in 3G.

The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you

Facing exactly the same probelm
Dark Prince X said:
The minute I turn on my 3g any normal voice calls made from my phone gets disconnected within a second.
If I switch to Wifi / 2g the issue is solved!
I have tried Settings - Call Settings - Additional settings - Caller ID but the option of caller id itself is unselectable!! I have read many people saying to select caller ID and set network default fixing the problem but on my phone it is unselectable!
Please advice on how I can fix this problem! Thank you
Click to expand...
Click to collapse
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?

Any relief for this problem pls?
Sent from my MB525 using xda app-developers app

Not solved.
mrsukesh said:
Even i am facing exactly the same problem. Any help to fix this would be greatly appreciated. I think this has started after updating the software.
Dark Prince - Did you too update the software from 2.1 to 2.2 before this problem started?
Click to expand...
Click to collapse
No I am running stock 2.3.6 and havent done any updates since I got my phone 6 months back! The problem is still not resolved!
I beleive it is a problem with my carrier Airtel as they say that there is 3g upgradation going on in my area. But I still face this problem all around Bangalore!! I cant understand what is the major cause of this problem! I have used my sim in my friends Sony Ericsson Arc and there is no issue whatsoever! Im still waiting for a solution. Please lemme know if you find anything as well! Tx

I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app

This problem was recent.
mrsukesh said:
I don't think its a problem with airtel because I'm facing this problem with vodafone, I m facing the same problem with airtel sim also in the same handset however same sims are working fine with other handsets.
Initially vodafone told it might be a problem in their network but after checking they confirmed that there is no issue with their network.
I feel its an issue with phone itself but know its related to hardware or software. Factory reset also didn't work, tried all possible ways that I could think of including replacing sim but no lucktill now.
I took phone to motorola service too, all they could suggest was to replace sim and factory reset which I've already done, only solution left is to give the phone for checking and they need 2 days to check if any fault is there.
Did your phone always had this problem or started recently? Do u remember making any settings in phone before this problem started?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.

Additional info
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
I also want to state that when my 3g was on before the issue began it used to be displayed as H - meaning high speed internet. Since the day I ve been facing this problem the H symbol changes to 3G - once this transition takes place immediately call gets dropped. I ve never seen the 3G being displayed before the problem.
Question: Does the 3G have to be switched off automatically once a call is made? Like for eg. if you re connected on wifi, even when you are in a call the wifi is still on and active in the background.
Is the 3G supposed to switch off automatically once a call is made just like it does when in 2g??

Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app

No matches!
Dark Prince X said:
You're right.. I guessed the same! Well this phone has been giving me this problem since January of this yr. Before that it was perfect! I cant remember making any changes in the settings. I have also done a factory reset but the issue isnt solved. I cant understand what to do now?! this really is getting irritating cause every time i have to make a call i switch off the Data using toggles widget and turn on again once done. I cant do this forever. Even the calls which I get from someone else gets cut in a second and appears as a missed call. I desperately need someone to suggest a cure for this!
Do let me know if you have made any setting changes recently . I ll try to remember if there is any common changes we have made and try to find a solution for this.
Click to expand...
Click to collapse
mrsukesh said:
Some of the things I remember which happened before this problem started are:
1) I updated the firmware.
2) I kept a heavy bag on my phone by mistake.
3) I changed the phone's battery, I'm now using the an extended battery bought from eBay.
4) I changed the screen guard, using a matte finish guard now. (wondering if the solvents that they use while fixing the screen guard have any impact on this)
5) I started using the application Team Viewer a lot to operate my home laptop from office.
I've mentioned everything that I could think of, is any of this matching with you?
Its was a very good handset till this problem started, I don't want to buy a new phone just to fix this problem.
One more thing I observed is that this problem has increased over time, initially when this came to my notice 50% of the calls got cut while using 3g, but now all calls are dropped while using 3g.
The calls - both incoming and outgoing are working fine even if 3g is on but no data is being transfered. Once the call is connected 3g works fine. The problem is only in starting/initiating the call while 3g data transfer is happening once the call is connected 3g is fine.
Regarding my usage:
I've been using this phone very roughly from past one n half year, I use it regularly to download using both wi fi n 3g, I listen to music everyday using bluetooth n also watch many movies on my phone itself.
In short usage is very high n rough.
Could it be a wear n tear damage because of this?
Pls let me know if any of the mentioned points match with you which will help us locate the reason for the problem.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Well Sry but nothing in common! For me since the beginning of the problem, 100% of the calls are getting dropped! its been a month now. Do you face this problem in a specific area or all over town? Ive searched a lotta forums for an answer but to no avail! I dont know if rooting the phone will help!?!?! but that is my next step. Did you try going to Settings<Wifi and Networks<Mobile networks and selecting 3G only? FOr me the problem persists but i guess you should try this.

Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app

I guess we have 2 probs in common!
mrsukesh said:
Hmm, problem is all over the town.
I've also selected 3g only in settings.
Even I'm thinking of rooting my phone but I'm afraid I'll brick my phone.
How are you planning to root your phone?
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I ve posted on a forum for rooting advice as well! Still confused on which procedure to follow. The cm10 JB from Quarx sounds promising but only for defy MB525! Lucky you. I still have to wait for the MB526 which is not yet stable!

Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app

Root
mrsukesh said:
Thanks, can you pls provide the link to the page where step by step rooting instructions have been provided..
Do let me know if you come across any solution or workaround for this problem, I'll also update you if I get any..
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.

Phone given for Service!
Dark Prince X said:
http://forum.xda-developers.com/showthread.php?t=1768702
This link seems to be the best method based on comments but I dont know how to.
Click to expand...
Click to collapse
Ive given my phone for service today. Hope I ll get my phone fixed!

Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app

Still in service
mrsukesh said:
Great, let me know if its fixed. I'll also get it done.
Rooting seems to be complicated, didn't do it as I'm afraid of briking my phone.
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
I gave my phone for service yest and I am expecting it tomorrow in the evening. Will Keep you posted on the update.

Same problem
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!

Solved!
Noob-New said:
I am EXACTLY facing the same problem. I have an AirTel sim and I don't remember from this problem got started. I tried restoring factory setting, flashing the phone in authorized service center and nothing helped. I was about to install custom ROM and just read this thread in the forum. I will wait for some more time to see if any of you is lucky enough to find a solution for it.
As a temporary workaround, I have changed the GPRS to 2G and its working now. In 3G, if I try making calls, the data connectivity will not be cancelled, but in 2G, as soon as you hit the green button, the data will be cancelled.
Please reply if you find any solution for it. Thank you!
Click to expand...
Click to collapse
Please call me at 09900567837 . I ve found the issue to the problem!

Please find if anything in common
Dark Prince X said:
Please call me at 09900567837 . I ve found the issue to the problem!
Click to expand...
Click to collapse
1) Does anyone of you NOT use motoblur Account????
2) Does anyone of you NOT use google account in your phone?
I think the solution lies in the questions above. If you use either one, the problem will persist. Try to factory reset your phone and skip log in Motoblur and Skip google account sync. The problem should be solved.

No luck
As suggested by you, I did a factory reset and tried making call without adding Google account and it didn't workout. I had the same problem. I even tried adding another Google account (after wiping data) and same problem. I lost hope
I am gonna use my mobile with 2G only till someone finds a permanent solution.
Thanks for your help!