3G constantly disconnects with excellent signal - EVO 4G General

I am in the Philadelphia area (excellent coverage of 3G & 4G according to Sprint) with a 2 month old Evo 4G. Everything in the beginning was peachy (I left ATT/3GS for Sprint) but now with full 3G bars, my connection constantly resets. Internet will not load, Pandora stops and pick a new track minutes later, nothing updates. I want to know if this is a widespread problem and what I can do about it.
I am running the most updated stock rom with Launcher Pro. I haven't really changed anything else. It is starting to annoy me. I am familiar with the 4G issues but never had a problem with 3G till now.
Any ideas or advice? I would say it started in the last week or so.

After you update your prl and profile, call sprint tech support since you're stock.

Ive been having problems like this for the last 2 days. Its just been slow, stuttering for no reason. I called sprint. Update profile and prl. Its been a little better today.
Sent from my PC36100 using XDA App

Been having this same issue out here in the Seattle area, not sure why. I'm rooted but it just started even though I haven't changed anything...

Related

Sprint Data issues, ideas?

Love love love the phone, hating Sprint so far. I was on T-Mobile up until Evo launch date, was using the Nexus One. T-Mobile here in Aurora CO has been pretty good, but 3g data did time out, and texts would not send at times requiring a reboot, on all their Android Devices. I got about 1.5mb down and 300kb up on T-Mobile. Then I switched to Sprint...
Don't get me wrong, I did look up their coverage map, and it does state that I should be getting good 3g signal everywhere I go. At my house, I barely get 300kb down, sometimes it doesn't even want to test my connection speed over 3g. I work out a lot and like to listen to Pandora at the gym, constantly times out, signal is even worse there it seems. Today I even began seeing texts arrive 30 mins after that person sent me one, insane! I don't remember it being that big of an issue before, maybe I screwed something up when flashing custom roms? Just looking for ideas here, if not, I am going to be cancelling sprint and getting T-Mobile again, which I'd rather not.
I am running .31 radio, maybe it causes isues? Anybody have link to an older one? And running a custom rom too!

4G in Boston Area

Anyone able to get 4G consistently in the Boston area? I was down on Mass Ave. in Cambridge and had it working momentarily, anyone know good spots to go to get a steady 4G connection?
I had good 4g constant at my workplace in Medford, MA. The thing about 4G is that it has a very short 10 sec idle sleep setting. So pretty much if you are not downloading or using the connection it will disconnect. Connect back to 3G and then it scans and reconnects back to 4G.
I also saw it briefly connect last night, but signal strength was low in Central Square.
I HAD full 4G signal in Downtown Crossing but have since lost it. Unable to connect. Scanning, to Connecting to Sprint, to Obtaining IP Address, to Disconnecting and then starting the same process all over again. I can def. say that this started happening after flashing a custom ROM (DC 3.2.3) in addition to Radio/Wimax. Since then I have not been able to get it back. I saw one other member mention the same thing. Is anybody still seeing 4G signal anywhere in Boston Metro area?
Question:
For kicks, in methuen, MA over the weekend, I turned on 4G.
I kept getting a cycle (not exact wording):
Scanning
Found 4G connecting to Sprint
then back to scanning
Is there actually 4G available this far from Boston?
I am in Lowell, MA now and I just get a constant: Scanning...
I know for sure 4G was up and running in Boston a couple weeks ago. I was using 4G constantly. I work in Downtown Crossing and was getting sick connection on 4G. But it seems as though it's gone now. At first I thought it was because I had rooted my EVO and applied a custom ROM but now I'm beginning to think something is up with the 4G as I am seeing the same thing with the Scanning, Connecting to Sprint, Obtaining IP Address, Disconnecting and then back to Scanning. I don't know how far the 4G signal reaches.
I get pretty consistent 4G in the Allston/Brighton area right on Harvard ave.
I am unable to connect in South Boston. It was working fine before, now it will get stuck at obtaining ip address then just disconnect. I think this has to do with the rollout since they're still testing it.
zeuzinn said:
I am unable to connect in South Boston. It was working fine before, now it will get stuck at obtaining ip address then just disconnect. I think this has to do with the rollout since they're still testing it.
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I get a very spotty connection in southie too. some days are better than others
I am also having the same issue in Downtown Crossing, been happening for a week now. It's not a rooting issue as I've been rooted since I bought the phone. It seems to be happening in Providence as well.
Not sure if this is related, but I am now able to connect to 4G after flashing the *FINAL* Official 2.2 rooted update. Not only that, even with the same radio, I am now getting AWESOME consistent download speeds, averaging 6mbps.
Same here...I work in Burlington...SPEEDS are INCREDIBLE....4G is BAAACK
i'll out 4g later on today... does anyone else out there find it sad that our 4g speeds tend to be only a little better than tmo's speeds. My boy has a mytouch slide and he consistently get 3.7mbps - 4.3mbps down
looneylu said:
i'll out 4g later on today... does anyone else out there find it sad that our 4g speeds tend to be only a little better than tmo's speeds. My boy has a mytouch slide and he consistently get 3.7mbps - 4.3mbps down
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Well 4G hasn't even launched officially here yet and they're still optimizing the network even in officially launched markets. Some people are reporting 10+mbps download speeds. It'll only get better.
After being down for a week and a half, 4G - wimax is back up in Needham - but I am only getting 3.4 down and .4 up
A friend with an EVO says they're in the process of installing the antanea/tower (whatever the correct term is) on top of his office roof in Salem, MA. (As of a week or two ago.) The Clearwire tech said planning a full area launch in October/November, but 4G will be available in some areas sooner.
I'm in Haverhill, and no luck yet.
xdalaw said:
A friend with an EVO says they're in the process of installing the antanea/tower (whatever the correct term is) on top of his office roof in Salem, MA. (As of a week or two ago.) The Clearwire tech said planning a full area launch in October/November, but 4G will be available in some areas sooner.
I'm in Haverhill, and no luck yet.
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Yeah, I know this is kind of off topic but here's a public hearing notice I saw back in January. Clear was requesting to build a tower/antenna at 678 Mass Ave. That's right in Central Square, Cambridge
I work at Copley/South End and it goes in and out. I live at the border of Milton & Mattapan, and i get a faint signal and works for awhile. Even with a faint signal, its still a very fast connection. I have a friend in Lynn who gets good reception.
4 g is here
Hello all,
Just wanted to note that I'm getting 4g both in south Lowell near exit 37 off of Rt. 495 and stronger signal in Cambridge near central sq. I just used speakeasy for a speed test and download was just over 5 Mb. That was with one bar of signal strengh shown on the phone.
Just turned my 4g radio on today for kicks. Was getting one bar on the water in Quincy. 5.3 to 5.6 down and about 600 up. I like it!

Sprint's 4G outage in the New York area, at least

My cellphone's internet stopped working. I had the 4G status icon and 4 great bars, but the browser, twitter, market, still would not work. After pulling out the battery several times, playing with the settings, etc. I turned 4G off and then all of a sudden the cell worked on 3G.
I showed up at the Sprint store and they told me "....hmmm, you know, the satellites,... you know.... are not working...... mine doesn't work neither...." (sic) It was true. The salesperson's EVO wasn't working either.
OK. they showed me a terminal screen stating that 4G was not working as expected, they were preforming tests.
The problem is that for about an hour I thought my phone had gone bad, until it occurred to me that I should turn 4G off. Then it worked, slow, but it worked. (to tell you the truth, I even went back to factory settings).
I told them that out of courtesy, they should send affected costumers a SMS or email advising about the 4G outage.
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
I don't know what you are talking about....I'm in NYC and 4g is working fine for me ....I am using it right now.
I am on cm7 but that shouldn't make a difference.
liamaa said:
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
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yes, that's what I mean. You get the 4G icon and you think everything is fine. But it works only partially, so it's hard to realize that you need to disable 4G in order to get the internet working...
liamaa said:
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
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Click to collapse
It worked for me again for 30 minutes then the internet (browser) wouldn't work again, so I disabled 4G again. It wasn't working for any of the guys at the Sprint store. So it must be on and off. I also asked them when was this outage going away, they couldn't answer. they just told me if I go to another tower (area) it might work.
It wouldn't turn on for me today around 4. I needed it to refresh my twitter faster so I can get free UFC tix from Dana lol but I didn't get crap
Sent from my PC36100 using XDA App
Same here- I work in midtown (east 50s); for the past couple of days, 4G has been intermittent at best (for me, whether on the handset, via wireless tether or via easytether)- but today, it just went out altogether. shows as connected and getting 2 or even 3 bars, but it won't connect to email, browser etc. when using the speednet app, I usually get time outs (999ms ping), but occasionally will go thru and get about 2 down/1 up (vs 5-7 down when working).
I guess I'd be a lot more pissed off about it if I hadn't picked up a Thunderbolt this morning... as much as I like Sprint and my Evo, that damn LTE has got some serious speed to it.
doublehoya said:
Same here- I work in midtown (east 50s); for the past couple of days, 4G has been intermittent at best (for me, whether on the handset, via wireless tether or via easytether)- but today, it just went out altogether. shows as connected and getting 2 or even 3 bars, but it won't connect to email, browser etc. when using the speednet app, I usually get time outs (999ms ping), but occasionally will go thru and get about 2 down/1 up (vs 5-7 down when working).
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Click to collapse
Same here at 30 Rock.
And in Seattle
Sent from my swype-a-myn-a-calkytalky googly super premium deluxe astounda phone
noticing the same issues in Chicago. Have been intermittent the past two days, and I can't even connect to 4G today.
4G is currently working in Inwood (Manhattan) but it wasn't this morning. ....
Rhis morning I had the 4G icon with 4 bars, but the internet would not work.
gadgetluva said:
noticing the same issues in Chicago. Have been intermittent the past two days, and I can't even connect to 4G today.
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Click to collapse
I was having the same issue in Chicago this morning. Seems to be working as of about 15 mins ago though.
I've been having problems in downtown Columbus, OH for about 12 hours now. Couldn't connect to it last night to update my Facebook (I was at a hockey game). My GPS still worked though, as I'm an avid Foursquare user.
Hope Sprint gets this fixed soon, if I wanted only 3g I'd have stuck with one of the Desire Z roms
Ok now I'm getting the 4g issues. I'm in S.I. and my 4g works but speeds have dropped from close to 1mbps to 200-300kbps....
Did anyone's 4g get fixed in NYC? ....mine is still really slow...its actually just as fast as my horrible 3g speeds
Still having horrible 4g in NYC ...I did a chat support with Sprint ....they told me to do a profile update ....which did not help....then the Rep said they sent some provisioning over the air to my phone which did not help either.....is anyone else still having slow 4g in NYC or is it just me???
NYC reception in general
So all this talk about a AT&T taking over of Tmobile has brought me to Sprint as my new carrier. Ill be picking up the EVO 4G. Can anyone tell me how there reception is in and around the city "NYC/Queens"? In general is there good 4G reception.
Thanks.
I've never had good 4g here in Canarsie, Brooklyn.
Ok finally sprint fixed something......my 4g speed are back I'm getting 1000+kBps
Anyone recently have any issues in NYC with their evos on 4G? I haven't been able to connect for almost a week. I called Sprint yesterday and they said they are having 4G issues. They gave me a $25 credit for my inconvinience. Hell all I want is my coverage back on.

Signal Suddenly Terrible

For the past week or so I have suddenly had terrible reception while at work. My signal seems to constantly bounce between 6 bars and 0 bars...then to roaming which behaves the exact same way...then back to sprint. I have tried upgrading and downgrading the Radio/Wimax/etc and I always seem to get the same results. Sometimes my phone shows full coverage but when I call it just rings and rings without ever actually ringing on my phone. I was originally on MikG 3.0, then moved to Sprint Rooted OTA, now I'm using Team Nocturnal Stock ICS themed. At first I thought it was an issue with the update or radio but since I have reverted to older versions of both the radio and gingerbread itself and the issue persists I'm at a loss. I am told that no towers were removed or anything.
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
LostTank said:
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
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I would say def hardware, take it to a store so they can check the antenna. Might just switch it out.
Sent from my PC36100 using XDA App
mbaseball3 said:
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
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Click to collapse
Haha....I gotta say I started laughing when I read this. Then I started to realize that today my reception is back to its usual fantastic state. I've been playing with it all morning and I have yet to get terrible reception or roaming. Coincidentally the effects of the solar flare have just dissipated I believe. Granted it seems like very few people had this problem and I would think if it was the solar flare it would have affected far more people but I can't deny the possiblity.
I'm having the 1x issue right now on my Evo.. started a couple of days ago. I'm in Yuma AZ
Hmm well if your issue is anything like mine hopefully it will fix itself shortly. Have you tried updating your PRL or the radio software itself? Granted those things did nothing for me but perhaps you will get different results.
Network overload?
Had 1X for 2-3 days and it drove me crazy. Spoiled I guess. All of a sudden phone went back to 3G last night. I am now settled back into reality and my need for speed.
;-)
Sent from my EVO
I am having this exact issue, and have not been able to figure out what's causing it. I'm rooted running the latest Evo Classic v.0.0.6 by tommytomatoe. I've updated my profile and PRL.
Oddly enough my web speeds seem fine, but whenever I'm on a call they sound choppy, and eventually I get disconnected. When I watch my signal bars it hops around from 4-5 to 0 every 15 seconds or so. Up to this point I've never had any problems, and always had a great signal.
Is it time to un-root my phone and take it in to RS or the Sprint store? Any suggestions are appreciated. Thanks.
I hate to post again, but I'm still quite lost as to what to do. Any help would be greatly appreciated!

Stuck in 1x mode?

Hello everyone.
I just got my phone back from Samsung after it wouldn't power on, then had trouble getting it to stay connected long enough to activate. So, I brought it in to town, hooked in to wifi, and had no issues. Got the phone activated, waited for a while, updated the PRL and Profile, and waited around to see if it would start working for me. Unfortunately, it was still not working very well. Put on the 1x/3g mod to see if it was actually getting 3g. Found that it was not... Finally, I contacted sprint to see if they could help on tech support. He said he would contact the network people...
I was like, hmm... at different location now, checked at the sprint store, updated one of their phones PRLs, and it seemed to start running slowly too... so I downgraded my PRL to see if that would help, it did not. Finally, I put on the 00001 PRL really quickly to see if I could get 3g... seems it didn't leave sprint or the 1x.
So, put it back to the original... was wondering if anyone has some advice?
Thanks much.
UPDATE: So, the radio has been flickering on and off for data reception, went up to Green Bay today and it went into 4g, then 3g, then nothing for a while, then back again...
Right now it is on 4g again.
Is there any way to check if the radios may have something not working? I would say maybe it is just network upgrades, (really, really hoping this is the case), but then I would think that Sprint would have said something when I contacted them about there being upgrades....
Thanks.
Take it to a store and ask them to test the radios. They could be faulty.
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Snazarian said:
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
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Click to collapse
It's sprints fault, not samsung. I have the same data drop problems, especially around NYC/NJ. I've had the same issue on my previous S3. My GF has no such issues on her S4 or her previous S3, but she has AT&T. Chances are Sprint is doing something with the network in your area currently.
Try this
1 - update profile
2 - update prl
3 - open the dialer and enter ##72786#
Your phone will reboot and go thru the activation process
If that does not help, call sprint and find out if there are any network vision enhancements in progress for your area. Unfortunately when Sprint does their updates it gets REALLY BAD until they are done
Sent from my SPH-L720 using xda app-developers app

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