Sprint Data issues, ideas? - EVO 4G General

Love love love the phone, hating Sprint so far. I was on T-Mobile up until Evo launch date, was using the Nexus One. T-Mobile here in Aurora CO has been pretty good, but 3g data did time out, and texts would not send at times requiring a reboot, on all their Android Devices. I got about 1.5mb down and 300kb up on T-Mobile. Then I switched to Sprint...
Don't get me wrong, I did look up their coverage map, and it does state that I should be getting good 3g signal everywhere I go. At my house, I barely get 300kb down, sometimes it doesn't even want to test my connection speed over 3g. I work out a lot and like to listen to Pandora at the gym, constantly times out, signal is even worse there it seems. Today I even began seeing texts arrive 30 mins after that person sent me one, insane! I don't remember it being that big of an issue before, maybe I screwed something up when flashing custom roms? Just looking for ideas here, if not, I am going to be cancelling sprint and getting T-Mobile again, which I'd rather not.
I am running .31 radio, maybe it causes isues? Anybody have link to an older one? And running a custom rom too!

Related

My 3g LITERALLY doesn't work

I was trying to do a speedtest, and it didn't budge at all. This has been happening for quite some time and I actually had a chance to try 3g since it wasn't switching at all. WELL it didn't work and there was almost a halt of data until 3.5 g kicked in.
Any ideas? And while we are on the topic, for some reason when i tried flashing the radio update image from modaco via RA, it gave me the android out of the box every time.
Bump. I'm on T-Mobile 3g.
where do you live?
if it didnt budge, do you even have an internet plan? like can you browse the web and stuff?
follow the wiki's... theres not much more to be said about flashing things... they are as straight forward as it gets... if you cannot figure them out you really should not be messing with your phone...
I am so pissed with this phone and Google's support,my 3G is worse than ever,right now I have a G1 and this **** called Nexus One on the table,the Nexus' 3G signal is sooooo bad,it does fluctuate so much and so often....if I turn it upside down the 3g signal becomes more stable.
I called Google customer service and they tell me to dial *#*#4636#*#* and go through some of the settings,it did not do any better,they guy ended up apologizing and saying....well you have 14 days to test the device otherwise you can return it....what an advice from Mr Google.
And this is the company that is going to release this piece of art for other cell companies and networks,hope they do a better job.I can see a bunch of these phones for sale all over....unless they do something.I have had the phone for 24hrs with the new OTA update.
yes. It works fine on EDGE and 3.5 G (H) I really have no idea how to fix it

[Q] Reception/Connection issues severe/widespread?

Hi G2 users. I'm torn about buying this phone. I've played with it at the store and love the keyboard, speed, looks, and build quality. However, I've seen comments in this forum and others and in some reviews that the G2 has difficulty getting/maintaining a signal. (I've seen similar reports for the desire z). Though, it does seem like these reports were more common in October than in November. Was the issue addressed (by updates or replacement hardware?) or did users just get used to the issue and decide to focus on the phone's strengths? Or, was the issue never that widespread to begin with?
No matter how great the features of the G2 are, I don't think I could put up with the frustration of not being able to depend on it working when I needed it to. So, what's your experience been? (Interested in everyone's experiences, but would especially love to hear any comments from anyone in the New York City area.)
Also, as I'm new to T-Mobile, I'm curious if building penetration at such high frequencies is an issue I should be concerned about. I know Sprint's Wi-Max is using even higher frequencies, but I've read some very daunting tales about it's lack of building penetration.
Thanks very much for your help.
My experience has been meh. WiFi calling has made my experience better than I could ever have hoped for though.
Any signal issues are probably t-mobile's fault IMO.
Sent from my T-Mobile G2 running Cyanogenmod.
I have a TP2 and a G2.. the TP2 has better reception than the G2.. the G2 slips a bit from the TP2.. with my TP2 inside my house, i will always have 4 bars (max).. with my G2, it'll switch between 3 & 4 bars.
also, it seems like data connection hangs randomly at times (data icon (H) stays lit tho).. not sure why this happens.. i don't have random data hang ups with my TP2.
My G2 has had absolutely worthless internet lately. I am getting quite pissed off that I'm spending the money on a data plan, I understand it sucks in my house, but when I am out around town I still barely get a signal. I'm literally getting speeds like 15kbps.
theratdude64 said:
My G2 has had absolutely worthless internet lately. I am getting quite pissed off that I'm spending the money on a data plan, I understand it sucks in my house, but when I am out around town I still barely get a signal. I'm literally getting speeds like 15kbps.
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u must be away from a HSPA+ tower.. i pull in 8mbps with my G2.
It used to do about 3500 down was my best... now it's WORTHLESS. I can barely even check a website for a phone number all over town where it used to work.
theratdude64 said:
It used to do about 3500 down was my best... now it's WORTHLESS. I can barely even check a website for a phone number all over town where it used to work.
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Click to collapse
must be your towers.. they might be temporarily down, or your being throttled until your next billing cycle.
I just switched from a Nexus One, which can't hold a single worth crap. My G2 hasn't switched to EDGE at all and I get great speeds on HSPA+. Granted, T-Mobile has my area fully covered for HSPA+. I haven't taken it up into the mountains, yet, with it being winter here in Utah.
I'm in Brooklyn, so the reception is good outside, but once I get home, where I have only about 1 or 2 bars with edge and 3G, it will drop the signal sometimes. Sometimes even while texting, it will drop the signal, and will have to wait until the phone gains reception to send the message.

[Q] 3G Problems

Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
danbriggs said:
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
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Click to collapse
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
aimbdd said:
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
Click to expand...
Click to collapse
i hope this is what's happening.
Not having problems in philly today, buy had tons of trouble last week. Maybe its related to areas? I'm south/south west philly.
Sent from my PC36100 using XDA App
Phoenix is in the ****ter right now. .02mbs average speedtest...
GatoEnFuego said:
Phoenix is in the ****ter right now. .02mbs average speedtest...
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Click to collapse
new york as well, one thing that seems to fix some issues (not all of em) is going into the keypad, dial ##3282# press Edit Mode enter your msl then go into data profile, press the menu key and press reset, that seems to help a little...
if u need ur msl code download msl reader from the market (free app)
Thanks for the feedback... For now at least my connection is solid. Today was the first time I've ever experienced this issue.
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
skillzo1 said:
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
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Thats pretty much how im starting to feel at this point. I just keep thinking if im going to switch I need to go ahead and do it while they still have the unlimited data. Trying to see when the Thunderbolt is going to drop.. I see a lot of people saying Feb some time.
Im lucky that I live in KC where the sprint campus is. Our service is always running great. Except the building I work in sucks for signal. Walk outside and I go from no bars to full bars.
The data network has been complete **** in Idaho for a month! Its driving me nuts!
Sent from my PC36100 using XDA App
Anyone feel like reporting this issue to.engadget? Feels.like.maybe that is the only way we will get some real answers on wtf is going on.
I'm northwest of Philly, Gwynedd to be more precise. I just just got .26 Mbps down and .48 Mbps up. I think that is pretty sucky and I have to tether my iPad all day to that speed.
Im in philly (west) & Im ok. 4g is a lil slower than i originally experienced, 3g is just ok. Either way it has been a slight "slow down" since i first got my phone. I kinda have just been tolerating it....
I agree with philly. When I first got my evo I was amazed at the speed of everything. Especially 4g. When ur 4g speed tests start to match your t-mobile buddies 3g speed test there is a problem. It seems to have dropped quality over the last month here in Austin tx as well. Hopefully Feb 7th is good news. I just upgraded two of my lines with two year sa.
Sent from my rooted HTC EVO using the xda app!

[Q] Recent Radio Problems

Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?
mintee said:
Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?
Click to expand...
Click to collapse
1. There are some cities that are subject to some slow speeds. Where are you located?
2. As long as your radio is s-off you're good to go.
About 5 miles from Center City Philadelphia.
mintee said:
About 5 miles from Center City Philadelphia.
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Haven't ever read any complaints from anyone in Pennsylvania.
Try updating your prl and data profile.
Maybe call Sprint as well.
You could also completely unroot back to 3.70 and then reroot and see if it might help.
Also, updating your radios to the latest.
There's a thread in the development section.
I'm mobile or I'd give you a link.
Oh, ya, been there and done all that. This is even my 3rd EVO and I've never been able to break the 250-300k/bs limit on any of them, but this 87 is just getting ridiculous.
So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.
mintee said:
So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.
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Click to collapse
"reliable carrier" changes per the area you live.
If you make a note of the issue and it isn't fixed within a reasonable amount of time they will waive your ETF as they are technically violating the contract.
Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.
Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.
Click to expand...
Click to collapse
Could just be a temporary area issue.
Personally, my data speeds absolutely SUCKED on the 05.02 radio. Ive since flashed back to 04.08 and all is well.
It's been a while, but one evening a 6 pack of beer and I sat down and flashed every single radio, and did 3 speed tests on each radio combo. Took about 2 hours all done and said, but there never was a huge difference.
The sprint rep said my location should have full coverage (I live in NJ, right outside of Philadelphia. Every carrier has full coverage here). I asked him what the average 3G speeds were, and he said I should be getting anywhere between 600kb/s and 1.2Mb/s.
I've never seen either of those numbers except when I use 4G. Keep in mind that I've used this phone everywhere from Utah, Colorado, NC, VA, DC, NYC, Philly, Trenton, etc and it's all the same. I, as the Spring rep, would like to blame the hardware, but this is the 3rd Evo I've had in a year.
My 4G speeds are usually about 2.5Mb/s. Friend of mine has the Atrix and he's getting 2.5Mb/s on 3G as AT&T hasn't rolled their 4G network out yet. I also have a friend with a Thunderbolt, and he's getting ~22Mb/s average. (Yes, that's Twenty Two)
So, again, as far as I'm concerned, the Evo is the best phone on the market still, however the service is a deal breaker for me.
I'm going to try this Airave thing out, but if it doesn't work I'm going to be shopping/waiting for the next LTE phone assuming Verizon gets a phone that's worth half a crap.
In addition...
This won't help at all but I need to add that I've switched from T-mobile to Sprint, and the 3G speed of T-mobile was incredibly fast in NYC. Sprint was bareable, but since the update it's been speeds of 0.19Mbs d/l and around 0.15Mbs up. It sucks because at my job I'm indoors with no 4G around so I'm confined to 3G. But at school when I have 4G full blast it's almost close to fiber optic speed.

[Q] Network keeps restarting on T-Mobile

I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
skyracer53 said:
I'm making this post because I need some assistance...I've already searched around this forum for a few days but it seems like I may be the only one with this issue...
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
All bars drop, I get the message of "network unavailable", and slowly edge speeds come back, followed by hspa.
I have tested this throughout all parts of Los Angeles already.
I have also replaced the micro sim card twice.
I also hard reset the phone back to stock.
Also reset the APN settings.
Two other people I know of in the area, their Nexus 4's work perfectly fine.
I'm all out of options, the T-Mobile tech support team is also out of options, i was recommended to send it back to Google but I don't want to do that unless it's absolutely necessary as a last resort.
I was just wondering if anyone is familiar with this issue or any suggestions as to what to do?
Thanks so much
Click to expand...
Click to collapse
Seems like a similar problem to what I'm having. I always just randomly lose reception. Reception is already really really bad for me, but it seems like it's whenever I pick up the phone the network goes out. It's really getting on my nerves. Most places in my house I get no reception. But it's the weirdest thing that happens. I can be sitting on the couch using my phone, and have no bars. But then I set the phone down on the couch to go grab something from the fridge and when I come back I'll have received a text message and I'll have like 2 bars! But then the second I pick the phone back up reception goes out again.
This has been going on for the last month for me, and it's especially bad at work but almost nowhere else.
I think (though I have no concrete evidence) that it's because of their ongoing 1900mhz refarm.
Someone should call tmo and find out.
Transmission sent from my Nexus 4
yep..i'm starting to feel like it's 100% hardware related to the antenna. might have to contact google and see what's up. hopefully if i send it back they won't take a month to replace it haha
Sounds like a faulty antenna to me :\
skyracer53 said:
I got the phone a few days ago, from day one I noticed I've been having network issues. By that I mean every time I try to use any apps that require data such as facebook, youtube, instagram, chrome, google now, and especially speedtest, my network would die for about 10 seconds as it reconnects.
Click to expand...
Click to collapse
I've experienced these problems on AT&T (MEdia Net, not DataPro) as well. It happens regardless of how good my signal is. I haven't experienced the other problems you are a time else mentioned.
On the NPR app, it results in some sort of error such that I have to reboot to get the NPR app working again. The app doesn't say something has gone wrong, but it won't load any audio and will hang after waiting.
The signal drops, then picks up again and goes straight to HSPA+:15. This happens to me on the road quite often and I just switch to onboard music rather than fiddling with my phone while driving. The issue has occurred a few times while in Maps, but thankfully I knew how to get back from where I navigated to.
EDIT: Just want to clarify to the poster below me that this occurs REGARDLESS of how good my signal is. It happens when I have better than -50 dBm (I think -70 gets full bars, although I've even seen full bars at -90!) so it can't just be a low signal issue.
I'm pretty sure this happens to all nexus 4s unfortunately. Anyways that is in a poor connection area had this happen.
This happens to me at home. Bounces from 0 to 3 bars constantly. But if I'm outside in an area with strong signal I never go below 3 bars no matter how I hold it.
Sent from my Nexus 4 using Tapatalk 2
Ive been having the same problems with my n4 in tmob. I get a lot of 3g and sometimes i get no bars. I hope its not a hardware issue. Im in many miami and ive seen a couple of threads about this
Sent from my Nexus 10 using xda premium
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
Pheno.menon said:
I don't think it's an antenna issue. It was happening on my Galaxy Nexus for a few weeks up until I got the Nexus 4, and prior to that I *never* experienced total signal loss like this.
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Click to collapse
The first couple weeks I had the N4, I wasn't experiencing any connection issues, but for some weird reason they started last week. It wasn't even fresh after I flashed a new ROM. I think perhaps it's a network issue that is somehow specific to our unique phone and plan combinations and our areas. Anyone using AT&T's MEdia Net plan in Georgia?
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
skyracer53 said:
I think you guys may have gotten my issue a bit confused, what I'm trying to say is my signal fluctuates depending on location like normal, however only when I use apps that are solely dependent on internet connection, my entire network goes down.
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Click to collapse
Yeah that's what I'm encountering as well. I wonder what these other guys are talking about?
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Pheno.menon said:
My network goes down regardless of whether I'm doing anything with the phone or not. I could have just the screen on and it'll be lying on the table and I'll see it go from 2 bars to empty and eventually back.
It's especially bad at work where I have terrible signal to begin with.
Forgot to add.. my coworker with an HTC 8x and another with a Galaxy Nexus are getting the same issues.
So, it's a network problem for sure. I'll post this on the tmo forums tomorrow and see if I can get any official word on the matter.
Transmission sent from my badass Nexus 4.
Click to expand...
Click to collapse
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
strobex said:
This exact thing happens to me using straight talk att Sim.. Right now, full bars to zero, then back. Sometimes it jumps to roaming, and seems to get "stuck" and I need to turn airplane mode on/off to fix it
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
same :crying:
I experienced something similar on my N4 and called T-Mobile tech support. They had me power off my phone and they "reprovisioned" or "reprogrammed" my data connection or something like that. It's been better since then.
Posted on t-mo forums, let's see if they can be of any help.
http://support.t-mobile.com/thread/36768
Please add on to the linked thread, the more attention we get on this issue the faster we'll get a solution, or at least an idea of what is causing it.
Transmission sent from my badass Nexus 4.
last night after midnight my phone suddenly couldn't get a signal from t-mobile. i thought i screwed it up, but then i took the sim and put it in my galaxy nexus and it had the same issue. so i went to bed and in the morning it was working fine. i suspect t-mobile was doing stuff to their network in my area
Having the exact same problem today in Manhattan near Bryant Park. Can't keep a stable signal at all and data is connecting only in bursts. Hopefully this will be fixed soon or I'll have to look for other options than Tmo and my N4
What's the E stand for? 3G?
Sent from my Nexus 4 using xda premium

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