So, I've had my DS from the 28th November and all went well for a few days. First thing I noticed was after a 5 min call, the plastic cover housing the ear phone would pop up on the opposite corner to the front camera... Was only 0.5mm to start, but then it ended up about 1mm today.
Second thing that failed, was the "E" in the dell logo on the back battery cover. This was the last straw. When running my finger over the "E" if felt like a sharp knife.... and then today, I slid it into my back pocket and the middle line in the "E" just snapped right off....
So.... thus ends my time with this unit. Took it back to Optus for a replacement. They said I will have a new unit in 10 days.
Bring on the next one. I've heard the early units had loads of these issues. Hopefully I get better one next time.
I love my DS, and want it back noow!
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So the paint chipped around the phone icon on my phone. I purchased it at Best Buy some a few months ago. Should the be cover under manufacture warranty. I have no insurance from Sprint.
mine did the same thing
Same Here
Same here, bought at bestbuy also. Had a bubble to begging with. I personally couldn't care less tho.
Mine has been chipped for a few months and just a few days ago I noticed that nearly all the paint is gone from the end call key.
Keep in mind, I baby my phone, I have it in a hard case and I don't put it in my pants pocket etc. So nothing has been coming in contact with the key except for my finger pushing on it.
had mine since october '09 nd no signs of paint chips... only thing mine has is worn spots on finish on the back of the battery cover but a gel skin covers that obviously...
yea my girlfriend's hero did that too. best buy shouldn't return it but if you call costumer care they should hook you up with a new one. just tell them you know there is a one year warranty. I mentioned how they returned my touch pro for the chrome chipping issue. they know it's a problem and shouldn't give you any crap. but like I said best buy won't do it unless the button is broken.
my paint is all chiped off my end button as well i wonder why this doesnt happen to the call button?
rulermon said:
my paint is all chiped off my end button as well i wonder why this doesnt happen to the call button?
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Well if you are like me, you use your end button ALOT more than the call button. IE... turning the screen off.
same thing happened to me.. but the sprint store replaced it.
I have to laugh here. I abuse the crap out of my phone and I only have one little scratch right above the call button. I have had it now for about 4 and 1/2 months.
Mine did exactly the same.
Sprint WILL replace them, I was about to return mine after speaking with Sprint helpdesk, when I managed to brick it updating the radio, Sprint replaced it without questions.
its a little chipped paint imnot to worried about it myself
mine is got little bubbles..but who cares..but i do have dust under the screen.. so one day i will exchange it...
mine has hardly any paint left.. :/
also my back button is starting to chip too
AND the silver part around the camera is like eroding haha
i have no paint on my end button because it looked bad with a piece missing so i just took it all off and now its an all red end button
my precious paint job chipped off tooooo BAAAWWWW
DOES THE PHONE STILL WORK?
DO YOU KNOW WHAT BUTTON IS "END"?
calm down
I noticed it on the demo phone in the Sprint store so I anticipated it. Mine didn't chip off right away, but started to peel. So I got a toothpick and some superglue and lightly spread it under and around, then pressed it down. So far so good.
Both my girlfriend's phone and my phone have the same problem. Best buy offered to replace but had to send away and would be without a phone for a week and Sprint said they wouldn't.
It started bubbling up on mine in January and then this morning a big chunk chipped off. It's not the end of the world, but damn it's ugly. I may try to exchange it later if/when the dust gets out of control.
Is anyone experiencing issues with the EVO back plate (battery cover) shifting. By this I mean that the battery cover shifts from one side is no longer flush on one side when it shifts.
I live in Arizona and is very hot. The phone is in my pocket very rarely and always in my hands. Not sure what to think here.
I have the screen detachment issue and now I have some light leakage from the bottom left screen edge but that's a Diff thread.
What an odd coincidence that you mention this.
I had a perfectly working Evo I got on launch day from Radio Shack. The back cover was flush, perfect. The only nagging problem was that the speaker was crackling so my Radio Shack called this morning to tell me my replacement finally arrived.
I rushed to the store and they started the process. When Eric (my original sales rep) handed me the phone I immediately checked the fit of the back cover and it was off. If your looking at the back of the phone, its the upper right part, where the headphone jack is, that is raised, not tight.
They tried my old cover and the new cover multiple times and then they looked at how tight my original phone was to see that there really was a big difference.
They ordered me a new phone.
Yes, I have one of thse crappy battery covers also. I'll probably go to Bestbuy and ask for a battery cover replacement (assuming HTC fixes grounding issue via software OTA) from a returned phone.
Is it normal for the battery cover to be "snapped in" perfectly on one side and on the other side it isn't as flush and sticks out. I just exchanged my first evo today because of screen issues and my brand new one's battery cover doesn't seem to fit perfectly. I also had this same exact issue with my first evo, so i'm assuming its a "normal defect"?
Doubt it if that's normal but mine also is the same way. When I first got it it was flush the when i had to remove the battery a couple of times it didn't go back onto it flush. The back bends pretty easy too.
Maybe you got a refurbish one the second time and they just said it was new.
mine does the same as well as 3 other evos that i know of
Out of the 3 Evo's I've had. 1 had perfect battery cover, 1 had **** (whole side raised up), 1 had bad (one corner raised up).
I'm 100% surethat my evo is not a refurb...
it's a pretty common problem. there's a thread somewhere here whey they suggest using a folded post-it note to fix the problem. it helps the back keep it's shape.
mine actually got to the point that if it got too warm the back would warp and start popping off!
starplaya93 said:
Is it normal for the battery cover to be "snapped in" perfectly on one side and on the other side it isn't as flush and sticks out. I just exchanged my first evo today because of screen issues and my brand new one's battery cover doesn't seem to fit perfectly. I also had this same exact issue with my first evo, so i'm assuming its a "normal defect"?
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It's not normal. I don't know when they are going to start making smartphones with detachable battery (without cover) like the old Motorola cell phones, or the camcorders. You just need to pull a clip or something and that's it. No fragile covers that may break if you snap them in a hurry. The EVO one looks particularily thin.
The same for the memory, I think some phones have an external slot already.
Yup,
I dropped the Streak on a tile floor and it hit flat on the screen. It was dead right then and there, you could tell the thing was still running but only the left part of the screen had any activity on it and you could not do a dang thing. This was on Wednesday.
Called Dell they said the would give me a new one for ................. $250 US.
WOW, no way....
Called ATT and they said the warranty started from the day I turned the phone and then realized it was a Dell Streak and sent me to Dell. So, that was a dead end.
So I did some research and saw that you can get them from all over the work from around $110 to $175, with tools without tools, in a few days or by the end of the month. I had to think about this.....
So, I called a local shop that works on APPLE devices and other phones and asked what he can do for me. He asked who made the phone and who sells the phone blah.....blah.....and then came back and said, he can have a new screen for me the next day. He did and the cost was $175, again, I had to think about this, but I had only till 5PM that day to get back with him.
So, over to BestBuy I go to see what is the deal with getting a new phone for $99. They said I am cannot upgrade till April and at that time, I could get the phone for $99. I was not wanting to wait, then they said I could get a new number to add to my contract and get the phone for $99, not really what I wanted to do. So, I call the shop that could get me the screen.
So, I call the shop up and spoke with them about a new screen. Everything was a go and I went to work the next day. After work I made my way to Harry's Telecom and they had the new LCD screen waiting for me. It was shipped from California, just for me. . I picked up the screen and the tools I needed and went home to void my warranty that reall was not worth **** to start with.
So, I got home and started the process of taking the phone apart, it was a piece of cake, I did not really give two ****s for the phone at this point so wen I got to the LCD and had to remove it, I went full bore at it and ended up splitting the Gorilla glass and LCD glass from the LCD. That is some tough glass, it really is strong.
TIPS:
When you pry the ends of the phone off do not pry around the glass at all, only pry from the end of the phone or the top or bottom of the plastic ends. Do not shove the pry tool up under the plastic too far or you will dislodge the double sided tape and you may have to replace it, if so good luck to you, or just get a case that covers it all up.
When you are remove the cables for the screen and what is attached to the motherboard, two of the cables have clamp that can be lifted to let you pull the cables more easily. They also allow the assembly to go much easier. If my memory is correct, the two smaller flat cable have this clamp. It is part of the motherboard and sits on top of the flat cable, use your fingernail to pull the clamp up, it is nothing more than a flat plastic piece.
The screen can seem to be a ***** to pull off. Have a look around the screen and you will see five (5) metal pieces shaped like the letter C, only with three flat sides. remove these hold downs and then you should be able to pull the screen out fairly easily. One of them may not come off, this is the center hold down on the side that has three of the hold down, just leave it and pull the screen out, it will need to be pushed back on when you install the new screen.
Also, take really good photos of the buttons. Camera, power, and volume as they will fall out of the case and your photo will show you how to put them back into the case as your put every thing back together.
END of TIPS
The folks at Harry's Telecom were very nice to me and I know the price I paid was high at $175 US. I was told that any future purchases for the screens will be much lower, I think around $125 or so as they will now be stocking the part. So, feel free to give them a call if you need to replace your screen.
It is a local shop in Darby, PA, just out side of Philly.
In all I was down for three days.
Regards,
Alperin1
After having my A500 for 8 months, I dropped it the other day from about waist high onto this office carpteting (not a very soft landing). I was holding it under my arm while messing with a broken umbrella and let it slip. Quickly checked it to make sure the screen didn't crack.. All was fine.... until....
later that night went to turn it on and immediate "felt" something was wrong. It had landed right on the corner where the power button is. Power button itself is fine, but the plastic kind of buckeled up right next to it, make it hard to press. Then I noticed that the casing doesn't fit tight in that corner anymore. Can't get it to snap in, so now there's a small gap along the upper part where the volume switch is.
Everything still works fine, thank goodness. I think the aluminum corner got bent just a little. I might have to pop the cover off and see how i might fit it back together correctly.
Would like to see some pics if you do gut this thing.
Had it been an ipad, it'd be shattered in a million pieces.
powercat_ said:
Had it been an ipad, it'd be shattered in a million pieces.
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Lol. At least a million. Then auto-billed you for your replacement x]
Sent from my A500 using xda premium
Euclid's Brother said:
After having my A500 for 8 months, I dropped it the other day from about waist high onto this office carpteting (not a very soft landing). I was holding it under my arm while messing with a broken umbrella and let it slip. Quickly checked it to make sure the screen didn't crack.. All was fine.... until....
later that night went to turn it on and immediate "felt" something was wrong. It had landed right on the corner where the power button is. Power button itself is fine, but the plastic kind of buckeled up right next to it, make it hard to press. Then I noticed that the casing doesn't fit tight in that corner anymore. Can't get it to snap in, so now there's a small gap along the upper part where the volume switch is.
Everything still works fine, thank goodness. I think the aluminum corner got bent just a little. I might have to pop the cover off and see how i might fit it back together correctly.
Click to expand...
Click to collapse
I know this is kind of old, but did you get anywhere? My 3yr old dropped mine, same symptoms: broke part of the plastic around pwr btn, slightly bent aluminum, gap around volume rocker. The volume key keeps falling in... I've taken it apart, and it seems the snap fastener in that corner was sheered... Let me know if you tried any fixes.
my A500 in cheap as* leather chinese ebay case hit the ground just like the OP and luckily the landing point was the reset button not the power. A big chunk of plastic around the USB ports is all gone though..
ACER is known for making fragile devices, however just like the above cat said, "Had it been an ipad, it'd be shattered in a million pieces."
My A500 is in a Belkin case. It dropped from carrying height to a blacktop parking lot. No damage... that was Summer, 2011. Still fine.
Mine had a similar fall as above. It fell out of my bag while getting it out of the car onto the parking lot. The corner doesn't fit together tightly where the power button is. Since it doesn't fit flush in that corner, the rear camera doesn't focus right, but I never use the rear camera. When I dropped it, I thought it was done for, so I'm happy it faired as well as it did
Our Bullmastiff has sat on mine, more than once jumping on the sofa. Google Bullmastiff pic and you'll have an idea...
Mine took a tumble down the basement stairs onto a concrete floor. It didn't survive, but I replaced the digitizer on my own
Ive dropped it a couple of times, but only small distances and it has landed flat on it's back.
Thank goodness it's alright!
Sent from my A500 using xda app-developers app
I broke mine too.
way back in September 2011, I dropped mine from the waist height, and broke the digitizer. Luckily all was working. Though heart broken, still I kept on working with it. Approached Acer, and they quoted a total replacement cost of $250 .
Started to look for replacements in EBay, but unfortunately the cost was closet to $200
Anyway, I decided not to get it done from ACER. I was just lucky that the damage was in one corner, (mostly in the black border) and few non irritating long cracks across the screen. So I just covered the black border with another Black tape and used the tab in the same condition for next 8 months.
By June 2012 the digitizer cost in ebay dropped to $70. I bought and replaced it myself. Now the Tab is absolutely fit and fine. Now the digitizer costs almost $30 on Ebay. So any one still waiting for a replacement, I would recommend buying one from ebay.
Within a few days of replacement, I bought a TPU cover. This has a very sticky back, and gives you great confidence and convenience in handling the tab. This TPU cover is highly recommended.
Now its 8 more months ever since I replaced the digitizer, and nothing has ever happened it so far.
Though this hardware is 2 years old, but I am still in love with this hardware. I have an additional Samsung tab 2, but nothing to beat ACER.
Glad to read those ACER hardware stories with happy endings. Hope I won't have to write myself that kind of stories.
Enviado desde mi A500 usando Tapatalk 2