Yup,
I dropped the Streak on a tile floor and it hit flat on the screen. It was dead right then and there, you could tell the thing was still running but only the left part of the screen had any activity on it and you could not do a dang thing. This was on Wednesday.
Called Dell they said the would give me a new one for ................. $250 US.
WOW, no way....
Called ATT and they said the warranty started from the day I turned the phone and then realized it was a Dell Streak and sent me to Dell. So, that was a dead end.
So I did some research and saw that you can get them from all over the work from around $110 to $175, with tools without tools, in a few days or by the end of the month. I had to think about this.....
So, I called a local shop that works on APPLE devices and other phones and asked what he can do for me. He asked who made the phone and who sells the phone blah.....blah.....and then came back and said, he can have a new screen for me the next day. He did and the cost was $175, again, I had to think about this, but I had only till 5PM that day to get back with him.
So, over to BestBuy I go to see what is the deal with getting a new phone for $99. They said I am cannot upgrade till April and at that time, I could get the phone for $99. I was not wanting to wait, then they said I could get a new number to add to my contract and get the phone for $99, not really what I wanted to do. So, I call the shop that could get me the screen.
So, I call the shop up and spoke with them about a new screen. Everything was a go and I went to work the next day. After work I made my way to Harry's Telecom and they had the new LCD screen waiting for me. It was shipped from California, just for me. . I picked up the screen and the tools I needed and went home to void my warranty that reall was not worth **** to start with.
So, I got home and started the process of taking the phone apart, it was a piece of cake, I did not really give two ****s for the phone at this point so wen I got to the LCD and had to remove it, I went full bore at it and ended up splitting the Gorilla glass and LCD glass from the LCD. That is some tough glass, it really is strong.
TIPS:
When you pry the ends of the phone off do not pry around the glass at all, only pry from the end of the phone or the top or bottom of the plastic ends. Do not shove the pry tool up under the plastic too far or you will dislodge the double sided tape and you may have to replace it, if so good luck to you, or just get a case that covers it all up.
When you are remove the cables for the screen and what is attached to the motherboard, two of the cables have clamp that can be lifted to let you pull the cables more easily. They also allow the assembly to go much easier. If my memory is correct, the two smaller flat cable have this clamp. It is part of the motherboard and sits on top of the flat cable, use your fingernail to pull the clamp up, it is nothing more than a flat plastic piece.
The screen can seem to be a ***** to pull off. Have a look around the screen and you will see five (5) metal pieces shaped like the letter C, only with three flat sides. remove these hold downs and then you should be able to pull the screen out fairly easily. One of them may not come off, this is the center hold down on the side that has three of the hold down, just leave it and pull the screen out, it will need to be pushed back on when you install the new screen.
Also, take really good photos of the buttons. Camera, power, and volume as they will fall out of the case and your photo will show you how to put them back into the case as your put every thing back together.
END of TIPS
The folks at Harry's Telecom were very nice to me and I know the price I paid was high at $175 US. I was told that any future purchases for the screens will be much lower, I think around $125 or so as they will now be stocking the part. So, feel free to give them a call if you need to replace your screen.
It is a local shop in Darby, PA, just out side of Philly.
In all I was down for three days.
Regards,
Alperin1
Related
Well I dropped my G1 the other day and it busted the outer glass part. The LCD is fine and it still works perfect. I have looked everywhere,with no luck of finding any parts for them. So I called HTC and they told me 150-250 to replace the glass!! So I was wondering if any one know anyone that does G1 Repair or if anyone know of another phone that has more ava. parts for it with a 3.17" Screen? Any help is greatly appreciated.
Nope, I got AT&T. Was thinking of taking apart the phone and getting the glass measurements and having a custom cut piece of glass.
i believe its a special type of glass
Pretty much stuck buying the glass from HTC on this one ...sorry
PS... it is glass
iphone 3g - Dream lcd
I read that the same screen is in use on the iphone 3g, I doubt its true they probably meant type or sumthin, maybe worth a check...
on the old palm pdas you could replace just the glass if the layer under it isn't damaged, this may no longer be possible with these screens, once the bigtime flashing begins there will be lots of bricks available pretty cheap, maybe you should keep an eye out for somebody who pooched the dev bootloader install then after you convince them they killed it you could buy it maybe for less than the HTC price...
gotta say, that sucks if you were a tmob customer you'd have a few options...
bhang
Hello. Don't you think It's weird that it happened to me too today?
I've never had a broke phone since my Nokia 8210.
Well, some idiot had placed out one of those kinds of plastic bands you use to seal packages with, a black one.
It was pitch dark and I fell as the plastic ring got snared around my feet. Obviously my Jabra bt3030 got pushed against the screen and it got severely cracked.
My insurance company seems to be covering the whole phone except a small sum. This was from the phone part, but I got to see if I can get something from the health insurance as I hit my head and scratched my hand (though not likely but I can always try)
The touch seems to work most of the time, though it reacts slowly but some times It's just dead.
This really sucks.
I'm dead serious when I'm talking that there was no way that the band could be seen when walking.
http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226&view=unread
Some info there.
aad4321 said:
yeah i dont think it is really even "glass" mabye its a type of plexiglass?
Click to expand...
Click to collapse
It is glass. But you can not simply cut a piece of glass to the same dimension as the touchscreen is integrated into the glass cover. So yes you will need to get a htc or aftermarket replacement part.
The interesting thing is that the repair cost you quoted is identical to the cost of the copay if you go with the Asurion device insurance T-mo offers. So device insurance would just be a waste of money at $5 a month if you end up with broken glass.
Looks like I will just have to hold onto it until aftermarket parts come out. I busted mine by letting it slip out of my hand while talking on it....then it took a 6ft fall to eventually land face first on concrete.....I didnt even wanna pick it up cause i new it was messed up and if it wasnt I was gonna call HTC and give them props! I have a ava. upgrade from AT&T Maybe get a Iphone until this one gets fixed then sale iphone on ebay for 5x wuts its worth.
The iphone's screen seems to crack pretty nice as well.
I hope changing the glass on the G1 isn't as frustrating as on the Iphone.
http://www.youtube.com/watch?v=sT7wRXeYsyg
edit:
Not directing this to the message above, just saying.
Cracked screen replacement with compatible HW from third party --when?
I cracked the LCD of my G1 after about three weeks and have noted that neither PPCTechs nor MobileKangaroo have yet acquired a source for the replacement screen.
My understanding is that HTC currently charges what one thread in another forum (http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226) quoted as "a minimum of $238.00" to make this repair.
I expect this repair to be offered soon by third parties for about $150, likely using a non-HTC screen product to replace the damaged one.
Has anyone heard any reports about forthcoming availability of such hardware? If so, then are there any non-HTC services to make the replacement?
yeah im looking for this too...i dropped mine and then proceeded to step on it day two with the phone.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
WooHoo 2 items left as of this copy paste. $80, not bad price.
Shaggy
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
This waht i found out
so have the same issue and this is what I found out
so from my understanding there are 2 part to the lcd the outer glass touch sensor and the inner lcd. if the the screen is just cracked and you can see the image the u have to replace both. attached are the part descriptions fromt he g1 service manual. and below is a link of a site that sells them, but for some reason they sell the touch scrren with the outer bezel making it cost more. i called htc to order just the touch sensor glass but they said the dont sell replacements, they just fix em
link
Shagman68 said:
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
Click to expand...
Click to collapse
I contacted the seller of the screen and he/she told me that It's only the screen. If the G1 cracks It's the digitizer glass that cracks first. Then if you are unlucky the screen cracks as well. I managed to only crack the digitizer glass. The screen beneath is totally fine. Unfortunately removing the glass from the digitizer plastic was very painful and I managed to wreck the flat cable of the digitizer so that's beyond repair. Now I tried to disassemble the whole phone but I got stuck at removing the housing. First I had problems with the Torx bits. I have some Torx bits in my sets but the lowest I got was T8. I had to buy a cellphone bits set with a lot of different types of bits. It had Torx all the way down to T4. The T5 and T6 was what I needed. There are 4 T5 to remove and one T6. I have inserted the sharp plastic between the housing and the top case and released all hooks but it seems the front and back part of the housing of the phone is dead stuck.
You have to open the whole damn phone from the back to get to the inside of the screen. Why the screen housing uses standard Philips is also beyond me. I have lots of bad experience with standard Philips screws. The heads always get bad after a while of screwing. I have yet to have a problem with Torx.
So I was pretty careless and dropped my N1 in work, landing perfectly on it's screen It still functions perfectly and the AMOLED screen hasn't been damaged, simply the digitizer. I've already ordered a new one with all the tools necessary to replace it, but I'm yet to find any definitive guide on replacing the N1 digitizer.
I came across thread #751923 (Can't post links as I'm new) which seems really helpful but a guide with pictures/video would be awesome. There's a 45 step youtube vid on how to replace it as well but the quality/clarity isn't great. I'm sure I can use both of these to replace it just fine, It just seems a little daunting.
Basically I'm looking for consolation along the lines of 'It's damn easy to fix' Any love for a fellow N1-er?
It is easy to fix. Two tips: don't use metal spatulas to pry the plastic under the battery off and gently wiggle and push the motherboard out only after disconnecting all the little connectors on it.
Im also waiting on my digitizer. I'm going to folllow these 2 guides.
http://www.ifixit.com/Teardown/Nexus-One-Teardown/1654/1
http://cnn.cn/shop/google-nexus-digitizer-p-8252.html
Have done it and you actually found better tear-downs and tutorials. Use youtube as well. The videos help because they show the techniques as well. Hardest part i would have to say is sliding the motherboard out the bottom under the metal separator. I think it was great and taught me a lot about my phone. The thing you have to watch out for is dust and fingerprints under the screen. Once it's on...it's on, anything underneath is stuck lol. make sure it's all clean and you won't have any annoyances like dust particles like i have.
I did it, mostly successful. I damaged the cable to the trackball, so be careful at that step, otherwise nothing difficult, just takes an hour or so.
Cheers for the info and advice guys, should hopefully get my replacement digitizer tomorrow so I'll keep this thread updated with the outcome
I have replaced my digitizer. It cost me $45.00. It was challenging but not impossible. The hardest thing is not tearing any of the ribbons when dissasembling. It was a successful replacement. The only gripe I had was the digitizer I bought did not come with the adhesive to glue the digitizer to the frame. Make sure you have a way to attach the screen to the frame before you begin the process. Other than that it should be easy as long as you take your time.
Sent from my Nexus One using XDA App
I replaced mine.. it took a solid hour or so, just be very careful not to tear any of the ribbon cables.. everything is super small and delicate.
I now get lots of dust in the corners of my screen because i didn't seal the new digitizer properly, but its not a huge deal to me.
replacing the digitizer is easy... its taking apart, and putting the rest back together that sucks. just make sure you know what length screw goes in what hole... very important. take notes as you disassemble.
nexusonemeover said:
just make sure you know what length screw goes in what hole... very important. take notes as you disassemble.
Click to expand...
Click to collapse
haha reminds me of when I took my laptop apart to re apply thermalpaste. I ended up with 7 extra screws >.< But the thing was together and has been running fine for the last 6 months so O.O
I did it, not too bad if you go slow and deliberately. I also have dust under my screen now. I sort of wish I would have just sent it to HTC but the money saved is worth a little dust.
A useful tip for disassembling is to cut out a paper template the same shape as your N1 and push the screws through it in positions corresponding to the screw holes in your N1. Its much easier to figure out where they all go when you come to reassembling it, just dont knock your template and screws on the floor .
rob61280 said:
A useful tip for disassembling is to cut out a paper template the same shape as your N1 and push the screws through it in positions corresponding to the screw holes in your N1. Its much easier to figure out where they all go when you come to reassembling it, just dont knock your template and screws on the floor .
Click to expand...
Click to collapse
That's a great idea, rob. I always think whenever I take apart a phone that I should have a video camera handy to record what I'm doing so I can play it in reverse when I'm putting it back together
For $115 you can send your phone back to HTC and have a QUALIFIED technician replace your screen.
Yes, it's a little more but you don't have to worry about messing anything else up and you're getting back your phone without any installation flaws.
Well I eventually got my digitizer this morning. It took until I had everything taken apart to realise they had sent me a compatible but ill fitting digitizer. It doesn't even have the appropriate buttons (it did in the selling image) at the bottom. At this point everything works fine but it doesn't look perfect. I guess it'll have to do, thanks for the advice guys
omgdwong said:
For $115 you can send your phone back to HTC and have a QUALIFIED technician replace your screen.
Yes, it's a little more but you don't have to worry about messing anything else up and you're getting back your phone without any installation flaws.
Click to expand...
Click to collapse
Wow thats cheap, I just got quoted for around $300US to fix my phones screen.. not including labor.. argh
Does anyone know if HTC in america repair phones from the other side of the world even though they were purchased from google's store?
I just sent my phone into HTC to be repaired for a cracked screen expecting it to be $115 and was pleasantly surprised to find that it would only be $55 including shipping! HTC was also extremely quick to get back with me for the quote. I sent the phone out Tuesday at 4pm and they have looked at it and quoted me the repair cost by Wednesday at 2 pm.
I recently cracked my digitalizer as well.
I called HTC 2 times without giving any information about myself before calling a 3rd time to do the actual swap.
I was quoted at $115 for me to send in my N1, wait a week without a phone, and have them replace the digitalizer, before shipping it back.
I then further inquired and found out they have a Swap program where they mail you a new(refurbished, but perfect) phone, and a FedEx label, which they still quoted me $115 to fix the screen, and a possible $275 if they needed to replace the logicboard, but they would get a quote back to me with all the things they would need to replace. It would require a $529 charge to my card, incase i didnt send the phone back at all.
I mentioned that my camera was broken, as well as my trackball was loose, and he said the quote would include this as well.
I called back a 3rd time, requested a swap phone, and had one 2 days later.
i mailed my phone into HTC, and two days later i had my quote.
I paid $55 after it was said and done, and have a new (refurbished) phone
I was rooted,unlocked, and running Kang-O-Rama 1.0 when i shipped the phone in. I didnt bother to fix that.
Has there been a decent guide on taking the 4G apart yet? I've googled it but haven't been able to find anything yet.
kitsunisan said:
Has there been a decent guide on taking the 4G apart yet? I've googled it but haven't been able to find anything yet.
Click to expand...
Click to collapse
I cant fine one either but there are 2 screws in the battery compartment and it looks like the metal portion where the camera is may pop or peel off with a little force. My guess, try to remove metal portion where camera is, if it comes off and exposes screws remove those along with 2 in bat compartment then use tool to try and separate where bezel and rubber surround are. Just fumble it.
May I ask why your taking it apart?
Stupid reason really, I was going to see if the ffc could be centered better. Seems just about all of the MT4G phones have an off-centered camera, and wanted to see if I could move it back to center myself. I was just curious to see what was throwing it off.
I had the two screws off last night, but couldn't get anything to come off. Didn't want to force it and break anything, I was just hoping a teardown had been done showing what needed to be done.
kitsunisan said:
Stupid reason really, I was going to see if the ffc could be centered better. Seems just about all of the MT4G phones have an off-centered camera, and wanted to see if I could move it back to center myself. I was just curious to see what was throwing it off.
I had the two screws off last night, but couldn't get anything to come off. Didn't want to force it and break anything, I was just hoping a teardown had been done showing what needed to be done.
Click to expand...
Click to collapse
I don't think a phone exists that you dont have to pry, push, pull and force things to get them apart. There will ALWAYS be risk of breaking things when taking a phone apart. I would just deal with it and not open the phone. Plus, they usually have a way to tell if you've opened your phone so you will void your warranty.
There is a "void" sticker on one of the screws. If someone does open her up, check to see if you could replace the speaker with a better one from another phone.
Please post questions in Q&A section.
I'm curious to learn how to take the phone apart as well, because I'd like to figure out how to make the damn buttons stop squeaking & clicking so loudly (home/menu/back/genius). It's driving me insane and I'm already on my third MT4G.
dustrho said:
I'm curious to learn how to take the phone apart as well, because I'd like to figure out how to make the damn buttons stop squeaking & clicking so loudly (home/menu/back/genius). It's driving me insane and I'm already on my third MT4G.
Click to expand...
Click to collapse
Anyone? I'm now on my fourth MT4G and will be receiving a fifth one shortly (creaking buttons), and if I experience that same problem I'm thinking about trying to fix the damn thing myself.
damn still no tear down i need one buttons jammed
I tore one apart after I got pissed and threw it into the hardwood floor at full speed.
I don't remember the steps but I do remember there are a couple key points, including ribbons that have to be disconnected. The ribbon connector from the main display to the main board is junk and that, of all places, is where my tear down went south.
I've got 450.00 dollars sitting in pieces if anyone wants to see them.
Sent From My Rooted HTC Glacier- It Just Makes SENSE
pdxrealtor said:
I tore one apart after I got pissed and threw it into the hardwood floor at full speed.
I don't remember the steps but I do remember there are a couple key points, including ribbons that have to be disconnected. The ribbon connector from the main display to the main board is junk and that, of all places, is where my tear down went south.
I've got 450.00 dollars sitting in pieces if anyone wants to see them.
Sent From My Rooted HTC Glacier- It Just Makes SENSE
Click to expand...
Click to collapse
I'm looking to buy someones Part "Power Ribbon Cable Assembly" (The part thats connected to the power button) *BE CAREFULLY" Everything has to be in Working order and not torn! Send me photos of the part I'm looking for and price. [email protected] Thanks!
dustrho said:
Anyone? I'm now on my fourth MT4G and will be receiving a fifth one shortly (creaking buttons), and if I experience that same problem I'm thinking about trying to fix the damn thing myself.
Click to expand...
Click to collapse
You must never have had a MT3G. These buttons are a dream compared to the creaky clickers in that dog.
I bought a refurbished phone on Craigslist and there are fingerprints on the inside of the glass (I don't know why I never saw them when I was inspecting). Would like to teardown guide so I can go clean those prints off.
Lil bit of thread necromancy here, but did anybody ever find a teardown? I'm thinking of ripping mine open due to my backlight issue ( http://forum.xda-developers.com/showthread.php?t=958033 ). I guess if nobody else has a teardown, I'll have to brave the waters and post my own, but going in blind is going to increase the risk of me killing the thing even worse than it already is
I'm also preparing to replace my digitizer. I came across a couple recent tear-down videos:
http://forum.xda-developers.com/showthread.php?t=961252
http://www.repairsuniverse.com/htc-tmobile-mytouch-4g-take-apart-repair-guide.html
Good luck!
Phew. Just replaced my digitizer using the latter video. Putting it back together was fairly straight-forward by just following the video backwards, though a 'put back together' video would be convenient.
A couple minor caveats:
They skipped showing some phillips screws holding the motherboard in place (near the end). I think there were two of them. They're fairly obvious if you know to look for them.
I attempted to reuse the existing adhesive by reheating and applying pressure. This sort of worked, but the digitizer seems a tad loose. I don't think it's going to fall off, but it'd probably be better to remove the old adhesive and apply some fresh adhesive. Anyone know where to get a suitable adhesive?
Taking apart the MyTouch 4G is not that hard
I bought a used MyTouch 4G in pieces on Craigslist for $ 45 that had a broken digitizer (about $ 20 on eBay with free shipping) and LCD (about $ 40 on eBay with free shipping) and the Audio & Volume Button Flex Cable (about $ 38 on eBay with free shipping) was also defective (the power button cable was ripped which can happen very easily if you take the phone apart and if you are not 100% careful when you pry the power button cable out). I ordered all the replacement parts on eBay from US sellers.
This particular phone had the "bad", washed out screen and was manufactured in Taiwan. When I ordered the replacement LCD and digitizer, I was hoping to get the "good", bright and superior screen but that didn't happen. So for the ones out there who are hoping to improve the screen by replacing the LCD and/or digitizer, it's a 50/50 shot.
I also ran into the problem with the adhesive and found a roll of 3M 2mm double sided tape for $ 10 with free shipping on eBay. The phone is working great and looks like nothing ever happened now after I put it all back together. And even though I had to pay for a lot of replacement parts, it was still a lot cheaper than buying a new one from T-Mobile or a used one on Craigslist or eBay
There are also a lot of MyTouch 4G disassembly videos on youtube. I'm a gal and if I can do it, you can too !!
it had dust under the screen? As I was cleaning my screen today, I noticed two minuscule particles of dust under the screen. They are very close to the right and left edges of the screen, so Im assuming they somehow got through the small gap on those sides of the screen (if you look at the G2 on a flat plane, you notice a small gap between the screen and the side of the phone. The side is slightly more elevated than the screen at the center of the phone.). Im just worried about more dust getting under there, so should I exchange it under warranty. Other than that the phone has been flawless except for the typical "loose" hinge.
BTW the gap Im taking about is not a horizontal gap. Its a vertical gap, like the screen doesnt sit flush with the casing. Its noticeable on both sides, more towards the center of the device. If someone could verify with their phone it would be helpful.
Probably wouldn't bother me. I haven't had the issue of anything getting under my screen and I've had the phone since it was released. You can always have tmobile send you a replacement however there probably only going to send you a refurb G2. Some times it just pays to leave well enough alone but when its something that annoys you I can certianly understand.
Sent from my CM7 powered G2
I've accumulated quite a few dust particles under my screen. They're mostly collected in the bottom left corner but more are picking up on the right. Apparently this is a well known issue because of the gap between the screen and the housing.
I'm gonna line up a replacement for mine because its starting to get on my nerves. One of those things that once you know its there, all you do is look at it lol.
If I were you and its only two or so specs of dust, I wouldn't really wanna go through the hassle of an exchange until it got worse.
Decided Im not gonna exchange it over 2 small pieces of dust (the size of a thin pencil tip). Especially considering everything else is working fine and I will possibly get a refurb replacement.
I just went through a replacement nightmare all because of having dust under the screen.. Within the first couple weeks of me getting the phone, I started noticing a bunch of dust particles accumulating in the lower left corner of the screen. After a month, there was a noticeable line of dust, in a 1 inch x 1 inch square at the far bottom left. After the 2nd month, it was starting to be noticeable while the screen was on too, and was starting to make it tough to read that lower corner.
I went to a T-Mobile store, just to make sure that it would be covered under warranty. They said absolutely, and offered to swap it out in the store - I had a ton of data and text messages not backed up, so I said I'd be back once I backed everything up.
Well, I should have gone to the store again, instead I called customer service and processed it over the phone. They mailed me a replacement phone ASAP, actually got it the next day. I packed up the old phone, sent it back, and thought everything was done. 2 weeks later, I got a letter saying that it's not under warranty, that the phone had physical damage, and they had charged my account $295 for the new phone.. After a very frustrating hour on the phone with customer service, and going through the following: They wouldn't send me the old phone back, wouldn't let me talk to anyone who had access to look at the phone, wouldn't/couldn't even give me a description of what physical damage there was - they finally agreed to credit me back the $295.
Sorry for the long post, just getting all the info in there.
Short version - If you have a warranty issue, bring it to a store!
I had this problem with my first phone, Lots of dust under the bottom left corner. I called tmobile and they swapped it out with another phone no question. Its been over a month and I havent seen got anything saying the phone was not covered by the warranty. This phone seems much better than the first one so im being more careful with where I put it and how I handle it to minimize the chances of dust invading it.
Gap between the screen and the housing... Huh? Its sealed tight. No gap, no dust. Yours has obviously been bashed up.
dhkr123 said:
Gap between the screen and the housing... Huh? Its sealed tight. No gap, no dust. Yours has obviously been bashed up.
Click to expand...
Click to collapse
I could tell you for a fact this phone is not bashed up, its been babied since I got it (couple days before Christmas). As soon as I got it a Otterbox case was placed on it. Phone sits in my jacket pocket. So how it would get bashed up is beyond me.
BTW the gap Im taking about is not a horizontal gap. Its a vertical gap, like the screen doesnt sit flush with the casing. Its noticeable on both sides, more towards the center of the device. If someone could verify with their phone it would be helpful.
i will not change it
rtrtrtrtrtrtrtrtrtrtrtrtrtrtrtrtrtrtrt
time and $...
Last Wednesday my Focus fell victim to my dumb arse! I had it in my dress shirt breast pocket and as I bent over to pick up laundry in basement is slid out and landed flush with the concrete floor. It made a simple, solid, thud. I watched it fall but missed it while trying to grab it. I knew it was toast cause it landed directly on the screen, not on the sides at all. I picked it up to see the screen shattered. The cracks through out had very sharp edges. There were very small shards on the floor and small gaps in phone's screen where they were missing.
However... The phone still worked, touch response and accuracy was still 100% pre-break. The cracks on a white back ground looked horrible. The cracks on a black back ground were almost invisible. When phone was off, only where a nice ~.5mm wide 4.5mm long gap was visible at all angles. The glass looks to be 1-2 mm thick based on the appearance of the cracks when looking at an angle. It looks much thiner then I thought it was.
I contacted AT$T for advise, they gave me Samsung Repairs phone number. I called them. I told them the truth how it broke. Admitted fault, etc... They told me it would be $156.78 to replace the screen. He put me on hold for ~4min and he came back and told me that since I was still under warranty and only had for 6 months that they were charging me $70.36. They took the payment over phone via credit card. They emailed me a UPS Ground label. They told me it would take 5-7 days once they get it, to ship it back to me (5-7 days return shipping if UPS ground). I paid $5 to USPS to priority it to them. I didn't want 5 days of UPS shipping time added to my wait.
Now, her is the interesting part. I used the chevron.updater to put NODO on my phone. I had no issues at all and was very happy with the update. My phone had no other mods or tools used on it. They told me my phone would be restored to original factory state before returning it to me. Do you guys (I do) think it will return with NODO still on it? Or will they notice and re-flash the ROM? OR, do they just send a refurbished devise back as standard procedure?
Samsung Repairs in Plano, TX received the phone on Saturday. I'm hoping they just send a refurbished back to me on Mon-Tues so I have a phone by Monday the 25th. I assume the ship back UPS ground, 5-7 days.
The Focus is my first smartphone. I'm currently using my old phone, LG Xenon. It feels like I bought the best gaming rig out there and hooked up to 56K modem. Talk about withdraw.... My focus was saving me on average an hour a week in drive times to and from work alone with the bing map/traffic feature. I look forward to my next upgrade just so my backup phone can at least be comparable to the new one. I will post an update if I get word from Samsung, any change in price or delays, and when it gets returned with my opinion of the experience.
70 bucks is NOT bad I just sent my phone in and I'm also sending my hd2 in soon
$70 plus small shipping charge is darn good price. Be happy with a fix or refurb replacement because it could have cost a whole lot more !
UPS will take 3 days tops. So once the phone is ship it will be just a small wait.
wow.. My previous phone was a Motorola Q9h and the three times I sent it in via warranty I paid nothing. I guess user inflicted damage incurs a fee.
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Yep, same here, I dropped mine on gravel last month. But I was charged the full $156 ($70 std repair fee + $80 lcd repair fee + taxes). Then again, I did everything online from Samsung's website and not over the phone.
From the time I shipped my phone to the time I got it back was about 10 days (including weekend). And I live about 15 miles away from the Plano repair facility... my work is even closer! But they wouldn't let me drop it off or pick it up...
Michael.
vermelo said:
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Click to expand...
Click to collapse
The best thing you can do if you drop your phone in a liquid is remove the battery and bury the phone in a bag of rice for a week. The rice will absorb all the moisture out. But if you try to power on your phone before everything is fully dry, then the damage may already be done. I was told this tip by a friend of mine that works for Nokia.
Michael.
Yes the rice trick is well known. Pass it around so more will know about it.
Rice is OK but Damprid is better
I have another alternative to the rice method. Instead of using that use a product called Damprid. Works way better than rice. Don't submerge your phone in rice but place your phone on top of it and then seal it up in a Tupperware container. Within 24 hours every drop of moisture will be out of the phone. Plus it's on $10 for a huge container of the stuff. It's worked on many phones.
http://www.homedepot.com/h_d1/N-5yc...splay?langId=-1&storeId=10051&catalogId=10053