[Q] Problem Receiving calls - Desire HD General

Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?

PenFold109 said:
Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?
Click to expand...
Click to collapse
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.

olivierlee said:
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.
Click to expand...
Click to collapse
didnt know that, will have to re-enable 3g D:

Sorry it took me so long to get back to this thread. Thanks for the replies, After being on shift for the last week it seems that my workplace is in a bit of a coverage grey area, so depending where I am stood, strength of the wind or the current celestial alignment, the phone will swap between 3G and HSDPA, so from what I can find it looks like I may of missed these calls due to this issue.

It should not matter if you're swapping from 3G and HSPDA, you should still be receiving calls if you're on 3G. HSPDA is 3G, but faster. It you still miss calls, I'd suggest talking to your provider.

Related

what's wrong with the service today

I don't know if this is happening to anybody else but today all day i had no service at random times, the onlyt way i'll have service for a couple of minutes is if I shut the phone off and turn it back on but it only last a couple of minutes and then no service again. I live in new york has this happened to anybody?
This happens to me occasionally, but I live in an area with crappy signal. I've found that my radio "Gives up" sometimes.
Solution: Use anycut to make a shortcut to "operator selection" you can select tmobile and you're right back on without restarting.
When this this start happening to you,cuz where I live the service was always great until today and I had my phone for about 2 weeks now with no problems until today.
T-Mobile is already aware that there is a problem with the network and working to fix it.
yeah i just read another guy's thread about the post,thanks
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
jkiller122 said:
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
Click to expand...
Click to collapse
Nope t-mobile said it is affecting voice and data for all phones. Although this could be in certain areas. I can confirm the LA area is having voice problems on 2G phones as well.
oh, thanks for posting the info,if you find out more let us know.
Well now that I think about it it has happened more than usual today, maybe even yesterday? It's hard to tell. I sort of live in a black hole.
just noticed... I am now able to get my location using the 3G network only... weird... and service is back in full for now LOL
The g1 is only affected because it is the only device that t-mobile sells that has its own apn's
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
grim1234 said:
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
Click to expand...
Click to collapse
Yeah I'm on border of scottsdale and phx, get 3g here. Mine has done this ever since I got my g1. I'm gonna try the shortcut idea, I usually turn off and on and it works again. Not just today for me.
This is not a G1 issue or a 3G issue. This is a network issue with all of t-mobiles networks. They are working on the situation and it should be fixed.
all internet or just g1 data problems
Here it's just the g1 (utah) My G1 has been spotty. My friend has a wing. I was trying to troubleshoot. Wile I couldn't connect, he connected just fine. We tried this several times during the day. This has been going on the last 3 or 4 days. Love my G1!
I am in Detroit and my phone was fine all day long. A few minutes ago I just noticed that my 3g icon on the top bar is gone, I tried using 2 g networks only and still no data service. My phone works for regular phone calls and wi-fi but no data coming. I will re-star the phone to see what happens.. Anyone else having this issue???
Just did rebooted and 3G is back on and working...

Not receiving phone calls?

Hello all,
I have had my X1 for about a month, and it seems I've come across a problem that defeats the purpose of a phone. I can't seem to receive calls for some reason...recently my friends and family have been telling me they have tried to call me but it just ends up going to my voice mail. I just tell them I was probably on the phone with someone at that time, or my phone was off. Only today did my friend call me to find me in a parking lot that I finally realize its my phone. So I attempted to call myself with my homephone, and tada! it went straight to voicemail. I don't even get any sign of a missed call.. Did anybody else getting this problem? I did a soft reset and it seem to fix the problem. It has probably happened within the past 2 weeks..I have the generic UK rom so I'm still waiting for the official R2A one. It would be great if someone could explain how to prevent this problem from happening.
not that i have a problem with my x1a, mostly because i rarely get calls and rarely use it but i have another phone that would have a problem that you describe.
i think it was due to the phone switching between 3g and edge signal. i work in the ship yard and the steel walls around the ship interfere with my signal and my phone would switch back and forth between getting the best reception (3g and edge).
well anyways, i think the switching back and forth would somehow screw my phone up and i wouldnt get any calls after getting off work.
my brother who also works at our shipyard and carpools with me would try to call me up to ask me if i was getting off in time but i wouldnt know that he had been trying to call me untill we meet up. he tells me that he has been trying to call me and so as were walking back to the car, i asked him to call me to see if my phone is working.
sure enough, my phone doesnt work untill i turned it off and then turned it back on. so if your in an area with poor 3g reception, maybe that could be causing your problem.
my old phone was an old lg cu500. thats my beater phone and since i dont use it for browsing the internet anymore, i set it and leave to use edge. it gets a stronger signal than 3g but if i do need to use 3g, i just go to my phone settings and set it back to use both signals. for some reason, i almost love that beater phone more than my xperia. mainly because its small, compact and i dont have to worry about scratching or damaging it anymore.
hmm, that is rather interesting...however my service provider's 3g frequency band is not compatible with the x1. I also don't have an internet service type of plan with my phone.
However just going to my settings, I noticed that my phone was set up to attempt to connect to the internet via HSDPA. I'm going to disable it and see what happens.
if you dont have 3g or hsdpa connection, then i would set your phone to use only gsm.
I also miss most of my calls but my problems is other some times it rings and some times it doesnt. Anybody know how to fix this?.
I have seen these problems with another PDA, in that case it seemed to be related with the PDA radio at the beggining, but even if that is one of the probable causes, there are another two to be considered.
The first one is the sim module, I own the same sim since 6 years ago, and this sim was programed specifically for the symbian phones of those years, it is in fact unable to send/receive any MMS with a PDA.
The other PDA I'm talking about is an Universal, the same phone worked ok with my sim and failed to receive many calls (even if the covering of this phone company was "better") -in the same place- with the universal, We first suspected a broken sim, but using this sim in a old gsm phone, it worked just fine.
Also, the cell companies, tend to "abuse" of their position and then to "seed" the phones with applications that do use the phone automatically, these programs are made mainly for symbian phones.
Remember also that the cell networks are exactly that, computer networks, and sometimes their databases are not perfectly compatible with all the possible variations of slightly different phones, in this case, PDAs are the least common type of phone.
So, try your phones with other (another cell company) sim, try using the sim with old phones, etc.
hope this helps.

Dropping Calls

Hi there,
I was hoping someone could be of assistance.
I try to carry out solutions for myself, but I can no longer go on!
I have had the Hero since July/August. I unlocked it from Orange and now using o2 since I bought the phone). I changed settings etc and have since used data network, email etc okay although it has always been intermittent.
However, I have always had a problem with dropped calls. It constantly does it - won't phone through. Also texts don't always send. Presently, I can't do anything - calls, internet etc - even with full bars.
I may have fully bars as I do now, yet I call myself and it goes to answerphone. I have so many missed calls. Can anyone shed any light.
I am on firmware 1.5 if that makes any difference. My signal strength atm is -63bm and all is in service.
I can't even access the Internet at the moment either.
can you say, whats your "Build Number", Baseband and Kernel?
You can see this at same place, where you see your Firmware Version (Thats Android Version)

Can not call in during surfing online?

Hi all,
I just got a wired situation that if I use any application that consistently consumes the network (Such as market download, web browser loading page), the phone call could not reach me. I am using GSM mode of N1. Is this firmware issue or operator issue? Any of you has faced same thing? thanks for feedback~
Currently using unlocked bootloader/RA1.5.3/Enomther 1.4
If you're using GSM mode, it's using either EDGE or GPRS which doesn't support simultaneous voice/data like UMTS
no, my question is whether I can set voice has the high priority than data? so that it can disconnect the data if a call goes in...
crap... i noticed this too today! I use Pandora a lot and people keep getting sent to a lady who says I can't be reached. It doesn't even just go to voice mail (at&t, google viocemail edge only.) I figured the phone would just stop the data transfer and pick up my call :-\
Anyone else know more about this? It would seem that's true in my experiance today and yesterday.
This has been happening, at least on EDGE on T-Mobile USA, for a long time. I got my new phone and moved into a new apartment on the same day in 2006. I had nothing in my apartment, not even a bed or a mattress, or a radio, so I had my T-Mobile MDA playing internet radio all day while I waited for my mattress to be delivered. Meanwhile, the delivery guys were standing outside trying to call me. The call never came through - though it did go to voicemail - and I was stuck sleeping on the floor that night. So I'll never forget that EDGE blocks voice calls
celest said:
no, my question is whether I can set voice has the high priority than data? so that it can disconnect the data if a call goes in...
Click to expand...
Click to collapse
No you can't.
SC

Web browsing/data while on a call

I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Works for me.. I've heard people say this happend before the update too, but I've never had any issues with it. Best thing to do is call tmobile to help you. It might have something to do with a weak signal, or not enough signal to handle both at the same time.
Have you tried using wifi calling and then browse the web through your wifi? That would prove it was somehow related to network signal.
Sent from my T-Mobile G2 using XDA App
My net won't work on Edge during a call, and is kind of laggy on 3G.
Sent from my T-Mobile G(dos)
U can only use data and voice with 3g/4g.
Edge uses the same stream as voice so you cant do both on edga data.
But I always use data and voice, mainly when looking up addresses or phone numbers
Sent from my T-Mobile G2 using XDA App
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Bishybob said:
I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I have noticed this problem on my HD2 for a while now. I am sitting on a nice 3G signal and the moment a voice call connects, my data connection dies. it does eventually drop to Edge or GPRS but bounces back the instant I'm off my call. it's really consistent as in the moment I connect, it goes.
I've seen this behavior on both my Windows and Android builds on my HD2.
I'm starting to think this is either a hardware issue or perhaps a greater T-Mobile one.
Any thoughts?
Bishybob said:
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Click to expand...
Click to collapse
*#*#4636#*#*
Phone information
WCDM ONLY
Change it back when done
Sent from my T-Mobile G2 using XDA App
it usally takes about 30 sec for me to recover data on my phone sometime on 3g even on my tp2
I'm pretty sure now it was because I was on Edge. I've been able to use web while talking just fine recently.

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