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Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....
Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben
I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
Click to expand...
Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
Click to expand...
Click to collapse
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
Click to expand...
Click to collapse
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
Click to expand...
Click to collapse
Coverage, my house and my office don't have 3G coverage, else i would be.
i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk
I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone
Has anyone found a solution for this?
Regards,
Hollinshead
hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
Click to expand...
Click to collapse
there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....
Question for you guys,
I never noticed until my girlfriend tried to call me. I was streaming videos on youtube on my touch from Telus mobility and my line was just ringing, not going to my phone. Is there anyone that knows how to enable this? I tried looking online but codes for other phones like the apache dont work.
Thanks,
e
I was trying it out on my Bell HTC touch and it works fine (was on IE browsing and called my cell and it came through)
How exactly are you viewing the YT videos? Could be the application your using.
Im using TCPMP and flash media bundle. Found it on PPCGeeks
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
100% true, it can do 1 or the other not both
definetly not true...my bell htc touch works while surfing the net, it just switches from the EVDO network to the 1X, and it doesnt just keep ringing...so im not sure about sprint but the bell service allows for them to b working at the same time...
good luck
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
K so ive been testing it, while surfing and actually going through links and receiving a call they dont go through as well as streaming. But if Im on a page and not doing anything but reading whats on the page the call comes through. And I am on Ev-DO
From what I understand, if and when Sprint/Bell/Telus upgrades the rom to support EVDO Rev.A, then you can have voice and data concurrently. I find when I am surfing, it really depends on the timing of the call on whether it rings or not. If you are actively downloading data (streaming, accessing a page), then the phone will not ring. If you are just reading/viewing a page after it has fully downloaded, then your phone will ring.
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
TRY ##DDTM# thats how its done on my sprint touch
ludester said:
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
Click to expand...
Click to collapse
Ludester - can you try this again?
I know that if you are surfing and a call comes through - you can get the call and answer it. That's what I said in my reply. That's because the phone drops the data connection and enteres the voice connection. If you jump back to PIE - then your previous cached page pops up.
But, try calling your handset from your home phone. Answer it. Leave the line open. (you may want to stand a few feet away from your landline to avoid feeback).
Now, while you have an active voice connectoin from home phone to cell phone, Open PIE and try and start browsing to a new page not cached.
Does it give you a message?
My understanding is that Rev0 doesnt do simultaneous voice and data. Actually i dont think RevA will either, although capable by technology, Sprint's implimentation wont allow it. Only way to get voice and data simultaneous right now is use HSDPA on GSM it does both at the same time currently.
I would love to have concurrent voice and data. I just don't think Rev0 has that feature and don't believ ewe will see Sprint's implementation of this feature through the RevA update either. I surely hope to be proven wrong on this - because that is indeed a desired state for me.
just yesterday i tried going to the other way... while on a call, i tried to access live search to map an address. the call was disconnected.
today i tried to launch internet explorer while on a call and i get a message to 'end the current call... blah,blah'
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Gochris said:
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Click to expand...
Click to collapse
Same here on Bell.
I was streaming music on EVDO network. When I called my Touch, it started to ring. At that moment music streaming stopped and Touch switched to 1X network. When I ended this conversation, Touch switched back to EVDO and music streaming resumed automatically.
Cheers,
Romek
XmentalX said:
TRY ##DDTM# thats how its done on my sprint touch
Click to expand...
Click to collapse
For voice as priority should it be enabled or disabled? Sprint Touch.
i believe that all issues with cellphone internet blocking or being disabled when one recieve a call is purely an issue
with old and poor quality equipment of the cellphone operator in the area
Gitano said:
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
Click to expand...
Click to collapse
You have to call, on a telus touch, ##778 and you gotta have your MSL code to edit things... But I haven't found anywhere that priority you're talking about...
I thought EVDO Rev 0 (like the one Telus is using for now) cannot handle data and voice connection at the same time... It is different for EVDO Rev.A, I've seen that on wiki I think
I had this problem until I realized I had changed my settings to "Force HDR" mode which only took advantage of EVDO.
I changed it back to Automatic switching (at the expense of battery life, however) and tested it out by running Sprint TV and having another phone call and it worked.
I checked the ##DDTM# and it was already disabled.
I've had the same issues... including the girlfriend being pissed off because her calls always went to VM. The problem is related to what network you're using.
The link below explains in details what networks allow both data and voice at the same time:
http://support.wmwifirouter.com/knowledge/KB0802013/
This should be all you guys need.
-YACO
So I am using my N1 on att so therefor it only works on EDGE. The problem is that whenever I have an active data session open, my phone does not ring and calls just go to vmail. Is there any way to set the phone to take the call and suspend the data connection?
No one has an answer? Not even through rooting the phone can I get it to accept calls over data...
i haven't used my N1 on the ATT network, but i've never head of data overriding voice. on any network. Voice should kick your data connection. I wonder if you have an issue with an APN setting.
I'm looking for the same,
IM in the Netherlands on vodafone. 3g works fine, but can't call and use internet on the same time.
Dont you need to be on at least 3g to have voice and data at the same time?
this has always been my experience on quite a few phones I have had when in an EDGE only area and tethering on O2 in the UK, phone does not ring.
On 3G it does, in fact last night while on a conference call on speakerphone I decided to run the speed test app to see how much a voice connection impacted data and I got 300-400kbps and I normally get 1-2Mbps, only ran it once and forgot to run it again after the call has ended, so it could just be local conditions....
You are correct that you cannot have voice and data working at the same time unless you have 3g (HSDPA). If you only have and EDGE connection, you can use data or voice, not at the same time though.
So I called HTC directly and asked what the heck was going on and if there is a way to change this and they told me there was NOT. The device is set up to accept data over voice. So basically the sell it as an "unlocked" device but the functionality is is majorly flawed if it cant run on 3g. I am a little angry at this point, yes I should have researched a little more, but who the hell sells a cell PHONE where data overides voice
roush611 said:
So I called HTC directly and asked what the heck was going on and if there is a way to change this and they told me there was NOT. The device is set up to accept data over voice. So basically the sell it as an "unlocked" device but the functionality is is majorly flawed if it cant run on 3g. I am a little angry at this point, yes I should have researched a little more, but who the hell sells a cell PHONE where data overides voice
Click to expand...
Click to collapse
Apparently HTC does, probably based on usage stats. I use several gigabytes of data and 1500 text msgs per month on my plan b/w myself and my wife and we only use 200 - 400 minutes. I am pretty sure that we are not the exception either...
Diceman4 said:
Apparently HTC does, probably based on usage stats. I use several gigabytes of data and 1500 text msgs per month on my plan b/w myself and my wife and we only use 200 - 400 minutes. I am pretty sure that we are not the exception either...
Click to expand...
Click to collapse
I understand what you are saying and I am the same way. But being such a heavy user I do often get calls when I am on the web. So it is crap that this device is really not a fully functioning phone on EDGE.
Asking your phone to put voice over data as priority on edge is like asking your phone company to put your mom's phone number over others and having her call kick someone else's call off while you are talking.
This is not an issue with the Nexus One, all phones, when on EDGE, behave this way. This is just the way EDGE works, this is why they push 3G devices and network services and not EDGE. It's old and not as functional.
If you are not happy with the Nexus One because of this, I would suggest selling it and waiting for AT&T to get their device that will compete with this.
Talderon said:
This is not an issue with the Nexus One, all phones, when on EDGE, behave this way. This is just the way EDGE works, this is why they push 3G devices and network services and not EDGE. It's old and not as functional.
If you are not happy with the Nexus One because of this, I would suggest selling it and waiting for AT&T to get their device that will compete with this.
Click to expand...
Click to collapse
That is not true. Blackberry curve for instance runs on edge, if a call comes it it will interupt the data connect to take the call. You cant do voice and data at the same time, i agree with that. I have had other devices like the G1 when it first came out and when it ran on edge and I was getting a call while on the internet it would suspend my data and take the call...
And I like the N1 that is why I still have it. It just sucks that on a PHONE, data is prioritized over voice. I was looking for a solution for this situation by either rooting or figuring something out within the phone, but I guess there is not a way to fix this.
roush611 said:
That is not true. Blackberry curve for instance runs on edge, if a call comes it it will interupt the data connect to take the call. You cant do voice and data at the same time, i agree with that. I have had other devices like the G1 when it first came out and when it ran on edge and I was getting a call while on the internet it would suspend my data and take the call...
And I like the N1 that is why I still have it. It just sucks that on a PHONE, data is prioritized over voice. I was looking for a solution for this situation by either rooting or figuring something out within the phone, but I guess there is not a way to fix this.
Click to expand...
Click to collapse
You are mistaken. I've had at least 10 phones that ran edge for data and none of them could interrupt data for voice. You are probably using more data intensive Apps or webpages compared to the blackberry, so its more likely you are missing calls.
Go use the blackberry to download a 7 MB file and see if you can call it.
where i live i'm just outside the 3G areas
my past phones have been HTC and i just end up with a voicemail notification when someone calls and my phones were ALWAYS on data, people used to get pissed thinking i was avoiding them.
google voice fixes this, i can just switch to my notification, listen to voicemail or if i'm lucky read the transcription (usually doesnt match though ) without having to effect what i was doing.
On my winmo phones, if i tried to do this, i would sometimes go back to my browser to find it decided to close while i was on the call to listen to my voicemail and then i would lose what i was doing and have to start all over anyways. so this is just another reason i love the nexus one and google voice, you say useless data>voice, i say a fix to my problem. i love you n1! lol
I can not speak to blackberry phones but this behavior has been the norm for all of my smartphones, to include the G1. If I make heavy use of Edge in a non 3g area then phone calls would not get through. It is annoying but not a problem specific to the N1.
I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Works for me.. I've heard people say this happend before the update too, but I've never had any issues with it. Best thing to do is call tmobile to help you. It might have something to do with a weak signal, or not enough signal to handle both at the same time.
Have you tried using wifi calling and then browse the web through your wifi? That would prove it was somehow related to network signal.
Sent from my T-Mobile G2 using XDA App
My net won't work on Edge during a call, and is kind of laggy on 3G.
Sent from my T-Mobile G(dos)
U can only use data and voice with 3g/4g.
Edge uses the same stream as voice so you cant do both on edga data.
But I always use data and voice, mainly when looking up addresses or phone numbers
Sent from my T-Mobile G2 using XDA App
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Bishybob said:
I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I have noticed this problem on my HD2 for a while now. I am sitting on a nice 3G signal and the moment a voice call connects, my data connection dies. it does eventually drop to Edge or GPRS but bounces back the instant I'm off my call. it's really consistent as in the moment I connect, it goes.
I've seen this behavior on both my Windows and Android builds on my HD2.
I'm starting to think this is either a hardware issue or perhaps a greater T-Mobile one.
Any thoughts?
Bishybob said:
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Click to expand...
Click to collapse
*#*#4636#*#*
Phone information
WCDM ONLY
Change it back when done
Sent from my T-Mobile G2 using XDA App
it usally takes about 30 sec for me to recover data on my phone sometime on 3g even on my tp2
I'm pretty sure now it was because I was on Edge. I've been able to use web while talking just fine recently.
Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?
PenFold109 said:
Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?
Click to expand...
Click to collapse
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.
olivierlee said:
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.
Click to expand...
Click to collapse
didnt know that, will have to re-enable 3g D:
Sorry it took me so long to get back to this thread. Thanks for the replies, After being on shift for the last week it seems that my workplace is in a bit of a coverage grey area, so depending where I am stood, strength of the wind or the current celestial alignment, the phone will swap between 3G and HSDPA, so from what I can find it looks like I may of missed these calls due to this issue.
It should not matter if you're swapping from 3G and HSPDA, you should still be receiving calls if you're on 3G. HSPDA is 3G, but faster. It you still miss calls, I'd suggest talking to your provider.