[Discussion] What would you do? - G2 and Desire Z General

Right now i'm having a real hard time deciding if I should refund my phone or exchange for a new one. The problem with the phone is the hinge. I can't even lay down in bed and search something up on youtube without the screen falling down on my hands.
Am I over reacting like people said on the hinge discussion thread about how you'd never hold the phone that way?
Although im not even sure i can get a refund after about 3-4 weeks the phone has been released...
Please help me out here!
Thanks,
Kaizeri
P.S. Feel free to delete this thread if you think it should be posted in the hinge discussion thread. I thought about that too.

My hinge is a little loose. If I open it and hold it upside down it will close. But it is not an issue for me. Even when lying down, the phone is still at a minimum 90 degree angle to me so it is never going to close.
I don't think it was ever designed to click/lock into place.
However, saying all that, I can appreciate that it might not be to everyones liking.
Some people are trying to use self adhesive magnetic tape to help keep it open,.... I am considering it to keep mine closed more securely but that is a different story.
I reckon you have grounds to send it back to HTC, or at least your retailer if you think it has deteriorated since new. Try it.
Sent from my HTC Vision using XDA App

ddotpatel said:
My hinge is a little loose. If I open it and hold it upside down it will close. But it is not an issue for me. Even when lying down, the phone is still at a minimum 90 degree angle to me so it is never going to close.
I don't think it was ever designed to click/lock into place.
However, saying all that, I can appreciate that it might not be to everyones liking.
Some people are trying to use self adhesive magnetic tape to help keep it open,.... I am considering it to keep mine closed more securely but that is a different story.
I reckon you have grounds to send it back to HTC, or at least your retailer if you think it has deteriorated since new. Try it.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanks for the reply!
Ill probably call them up first to ask. If they say no, ill encounter them at the store.

Related

Screen glass movment

Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.
rashlan976 said:
Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.
Click to expand...
Click to collapse
This has already been Talked about HERE Mate
lufc said:
This has already been Talked about HERE Mate
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Click to collapse
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.
rashlan976 said:
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.
Click to expand...
Click to collapse
To true getting tired i need a holiday, but anyway what i notice is when i put my back on and press down on the back to slide it up i can hear the screen creaking as if is popping up and down on the glue
i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.
sottyc said:
i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.
Click to expand...
Click to collapse
I must admit that i totally agree and i'm already on my fourth Streak. Problems with them so far have ranged from the screen not turning on, loose ear piece and one with a constant flickering screen. I'd like to send this back but with so much time having passed the best i could hope for is a refurb
sottyc said:
i want it PERFECT!.
Click to expand...
Click to collapse
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App
Muo said:
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App
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Click to collapse
No I dont even put it in my pocket. Iv kept it at home in its little case, reason being I use a normal phone when out and about untill I get 2.2 on there.
Fair enought I dont want it perfect but its still a ISSUE...it wont be untill people realise that all these phones mess up in a years time due to this little issue. The side can only get more and more raised it wont fix itself magically.
Its like you going to buy a brand new car and finding the front bumper is slightly out of line...are you going to just put up with it?
Its even been mentioned on some forums as maybe the reason its not released in the US. I mean people over the pond dont have the ****ty "it'll do attitude" they have the "if I dont get what I pay for I will sue" attitude which a much more prefer!
Its a HUGE defect for the screen to be dodgey and the top plastic half to be pealing off!
How are people on their 4th streak? What the hell are you doing to them?
I've had my streak for about 2-3 weeks now. No creaks, no loose fittings, no non-working speakers. not sure why i'm bothering listing things as everything about this phone is brilliant (except the camera )
Best build quality of any phone i've ever had. Good job dell i say.
Its inevitable that a phone so big and so thin will get bent and twisted and will wear as a result. With regards to the quality issue its mostlikely due to the mass production of the phone as cheaply as possible. Although I agree the quality of the streak is fantastic it's also inevitable that some will be defective
Sent from my Dell Streak using XDA App
No problems here thus far all good
I've just watched that video where the streak is taken apart and i've come to the conclusion that its probably the glass and screen moving as one inside the case on the back. Hopefully this is the case as it would mean that the glue between the glass and screen is fully intact and could also explain the cracking the other poster was experiencing.
what the people with the "good" phones dont seem to understand is the difference between wear and just coming out of the box. These problems with the screen being flush have been since opening the box and not after use...
In a previous thread I stated how overpriced I thought the dell polyurethane case was and it is however one unexpected side effect it seems to have is the way it grips the streak seems to strengthen the device as it adds an extra rigidity to it so and it will be less likely to flex.If you carry yours in your pocket I would suggest you consider the case as it does provide protection from potential movement and flex

[Q] Screen Scratched?

So I just noticed a decent sized scratch on my fascinates screen.
It's in the middle of the screen, and I can feel it with a fingernail. The phone spends all day in my pocket, and I baby it, so I'm surprised. Never been dropped or anything.
Though I know it's morally ambigious, I was thinking about returning it to verizon under the guise of faulty GPS/not getting a lock so I could get a new one with a clean screen.
Anyone know of any reason this wouldn't work?
If I do this or not though, will def be getting a screen protector.
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
Worth a shot. I'll have to return to stock and see. Nothing really to lose beyond having to re root if they say no.
Sent from my SCH-I500 using XDA App
Let me know if that works lol
Sent from my SCH-I500 using XDA App
UPDATE:
Returned under the guise of malfunctioning GPS, no problem at all.
She checked to see if the update had been applied though, and it was.
If I do this or not though, will def be getting a screen protector.
Click to expand...
Click to collapse
On a related subject, whats the best screen protector? I would like one that covers the entire front. Also, I thought these screens were hard to scratch except with sand? I have no scratches yet.
I find this hard to believe....these phones have gorilla glass....same as iphone.....go google it and watch some youtube videos of people stabbing their phones. I will never use crappy screen protector again.....i swear they are a scam. Just my two cents.
Sent from my SCH-I500 using XDA App
umm teeharding... gorilla glass isn't indestructable :/ I'd like to see a youtube video of someone rubbing sand paper on a display and then we'll talk.
how are screen protectors a scam when they tend to the need for which you bought them? sure we can say they are costly, but thats just one of those inequalities in life we should learn to deal with in a capitalistic society. :/
I can assure you that it is possible to scratch Gorilla Glass, as I did it.
What exactly did it? Couldn't tell you, but I was careless and overconfident in the GG, and had it in my pocket with keys and my headphones, and it was scratched up in a few weeks, though only one scratch was deep enough to feel with a fingernail.
Since I've gotten the new phone I decided to order the realook screen protector from amazon, and it has its own pocket, free of anything else. besides my wallet (leather, no metal or edges).
Trust me, I don't need to google the greatness of GG, I've had my own real life test done, and it failed. Phone was never dropped or handled roughly.
Yikes. Glad I got an Invisible Shield installed. So how is the new GPS? I'm considering returning mine as I also have GPS issues. It scared me when I read that it may be a hardware issue on these forums today.
poisonousjuice said:
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
Click to expand...
Click to collapse
If its a known issue with the unit it specifically means they will NOT exchange the device. And def not for another one, given its the 1st one.
You will be told to wait for them to release an update that "fixes" the issue, and at which point, it doesn't, THEN the device is swapped out, for another identical model.
You can try returning the phone at that point, and depending who you get or what not, they may waive the restock fee, especially if you point out that you're returning a phone for an issue thats CLEARLY not your problem, and mention that the rep who sold you the phone didn't point it out.
@ [OP] How did the realooks do for you?
good day.

G2 Loose Hinge Video

Since a lot of you don't understand or have no clue what the loose hinge issue is, I made a video!
I love my phone and don't start the "hitorii is bashing the phone" thread. This is just for informational purposes so we can find if this is in fact a defect and maybe help some people.
http://www.youtube.com/watch?v=vd6DKd_gMO8
Thanks for the video. I've been wondering if mine had the problem. While mine does open up when held upside down by the keyboard it doesn't ever close unless I close it. That would concern me.
Sent from my T-Mobile G2 using XDA App
Yea, **** that, that'd be crazy annoying.
Let's hope it's just an assembly line issue, and not the way it's supposed to be.
wow that looks defective, i get mine today, lets see if it has the problem
honestly, I think its just a non-issue and the way it was designed.
How often do you hold the phone, upsidedown, and only grabbing the keyboard side of the phone, if your in bed it doesn't take much to hold the screen and keyboard.
Mine opens up, but not as much as yours.
Like I said before in other threads. We know how a traditional slider should feel. This is a new technology so to speak and the first slider of its kind, so no one really knows exactly how it should feel.
QwertyAccess said:
honestly, I think its just a non-issue and the way it was designed.
How often do you hold the phone, upsidedown, and only grabbing the keyboard side of the phone, if your in bed it doesn't take much to hold the screen and keyboard.
Click to expand...
Click to collapse
How about if you want to type something up?
If that's how it was designed, that design team needs to be fired.
“No, you’re holding it wrong”
androidtoy09 said:
“No, you’re holding it wrong”
Click to expand...
Click to collapse
TOu-****ing-CHE my good friend. Lmfao
well mine is lose I guess but no way as much as yours so I think it was by design. Up side down mine opens but slightly.
JCopernicus said:
How about if you want to type something up?
If that's how it was designed, that design team needs to be fired.
Click to expand...
Click to collapse
if you want to type something get your lazy ass up and type.
I would call t-mobile and have them send you another phone for replacement and send yours back. I don't have that hinge problem at all. It is worth the ten minute phone call.
Sent from my T-Mobile G2 using XDA App
legendary1022 said:
I would call t-mobile and have them send you another phone for replacement and send yours back. I don't have that hinge problem at all. It is worth the ten minute phone call.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Will have to send it back for the memory fix anyway. Two birds, one stone I guess.
legendary1022 said:
I would call t-mobile and have them send you another phone for replacement and send yours back. I don't have that hinge problem at all. It is worth the ten minute phone call.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Yours doesnt open at all when you hold it upside down like he does? (Holding ONLY in the bottom piece of the phone.
navillos said:
if you want to type something get your lazy ass up and type.
Click to expand...
Click to collapse
Spoken like a true idiot.
Ok, mine isn't that bad. It'll open up slightly when held upside down and will close up when held at about a 45 degree angle upside down.
JCopernicus said:
How about if you want to type something up?
If that's how it was designed, that design team needs to be fired.
Click to expand...
Click to collapse
I believe you are correct here. If its designed like that, then if its loose in a pocket or bag, it could open up a bit and get all types of junk stuck in between. Not a good design idea, if intentional.
as someone else said, it's part of the design - believe the mechanical z lock is referred in engineering terms as an over-center cam lock
and because of the limitations of the phone's body, it's at it's limit on the lock's travel on the closing side
mine doesn't do it, but it's at the cusp of doing it - ie very little resistance to self opening when held like that, and i suspect with time, as it loosens up, it will do exactly like that
i wouldn't worry about it - if you dwell on it, it's going to ruin the phone for you - i'd ignore it - ie "push away from the trees and see the forest", so to speak
my 02
I really don't think its a flaw at all. Who the hell is hang upside down like a freaking bat to send a text to their mommy? You pretty much need to hold the back side of the phone by your finger tips, than hold it upside down to make this happen. Sorry guys, but you can exchange your phone 50 times and they're all going to do the same thing. Good luck!

Shift slider loose when closed?

Anybody else's Evo Shift loose when closed? The top can move about 1mm easily, just holding it normal or upside down causes it to happen. If i shake it holding the bottom half you can feel the top slightly moving back and forth? This normal? it seems like a small issue, but even after one day it's bugging the **** out of me.
Mine does this as well and it's rather annoying.
Sent from Earf using XDA App
Mine does this thought it doesn't move enough to the point that it bothers me.
pretty typical on slider phones. Alot less than the TP or TP2 IMHO...
You can try putting a case on it. Makes everything snug and tight.
^ Shift Faced
The thing is though, this isn't a spring loaded slider, there's nothing that is pulling/pushing to give it the amount of play it has when closed. Even with spring loaded sliders, they might have a little play when closed, but they dont freely move the way the shift does. In contrast, the OG droid is the same type of slider and I've gone through god knows how many replacements of those, with no play at all. And HTC > Moto's quality as far as I can tell. Until now I guess =/ Love my shift, but still, I can definitely see a new phone in my future more recently than I thought I would.
Put a case on mine and its actually really tight now. To the point where it can be difficult to slide it open so I've been using the touchscreen more now. I refuse to take the case off though...it would be my luck that as soon as I do remove it my phone would bite the dust...
Sent from my PG06100 using XDA App
Quis89 said:
Put a case on mine and its actually really tight now. To the point where it can be difficult to slide it open so I've been using the touchscreen more now. I refuse to take the case off though...it would be my luck that as soon as I do remove it my phone would bite the dust...
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
This happened to my Evo.
When I had to eat the $400 to get the Shift, while I still use it without a case, I MADE SURE to get insurance on it.
Xodium said:
This happened to my Evo.
When I had to eat the $400 to get the Shift, while I still use it without a case, I MADE SURE to get insurance on it.
Click to expand...
Click to collapse
Definitely got insurance too. I just like my phone looking all new and purty too lol
Sent from my PG06100 using XDA App
Mine has a little play in it. Not too much but just enough to make it annoying. This is my first slider so not sure how "normal" it is. I would be interested to see if anyone has any sort of fix. No insurance because I'm very careful with my phones but I'm pretty sure that "slightly loose when closed" isn't considered in the warranty lol.
Mine has a small amount of play when closed. I wasn't sure if it was normal so I returned it for another one (within my 30-day window) and the new one does it too.
dkd711 said:
pretty typical on slider phones. Alot less than the TP or TP2 IMHO...
Click to expand...
Click to collapse
^ this
Had both of those. 2 tp's and a tp2. The shift (at least mine [with all side and back stickers removed]) is pretty tight. All 4 phones naked.
there was a plastic protective cover on the inside of the keyboard, along the right and left edges. If you leave that on it doesn't seem to be loose. My Mom just got her Shift a week or so ago, and never took that plastic off, and it's solid while mine feels quite loose.
Mine's solid as a rock. Thing doesn't even budge unless I physically move it with my hand.

[Q] Typing on the keyboard while laying on my bed with the DZ in front/above my head?

Hey
Im wondering if, because of the hinge, can I put the HTC Desire Z in front of me, while I look upwards at the ceiling with me seeing what on the screen...
A (bad ) drawing example is included.
Some sites say that it cant be done but they havent tried it as I havent read anything with personal expirence with this issue and this is pretty important to me. Thanks.
I guess i don't understand. Are you saying that some are saying you shouldn't do this for some reason?
I am able to, but I know others who aren't.
it helps that when I hold my phone to type on the physical keyboard, my index fingers naturally wrap around the screen, which holds it in place... but even if I intentionally move my index fingers so that there is nothing hindering the screen from moving by itself, it does stay up. if I give the phone a slight wiggle, it will pop down though.
again, I believe with these phones it just varies from device to device... the hinge threads I've read have been all over the place.
pmcqueen said:
I am able to, but I know others who aren't.
it helps that when I hold my phone to type on the physical keyboard, my index fingers naturally wrap around the screen, which holds it in place... but even if I intentionally move my index fingers so that there is nothing hindering the screen from moving by itself, it does stay up. if I give the phone a slight wiggle, it will pop down though.
again, I believe with these phones it just varies from device to device... the hinge threads I've read have been all over the place.
Click to expand...
Click to collapse
Ditto for me too.
It fine the week I got it but after a month of use it's loose and I also jsut hold it inplace
trsanning said:
I guess i don't understand. Are you saying that some are saying you shouldn't do this for some reason?
Click to expand...
Click to collapse
No, I ment some are saying you cant, some are saying you can, some dont say anything at all....
Thanks for the replies. I thought of 2 fixes/mods:
1: A thing magent
2: Tighten screws (if there are)
Feedback? I mean lying on my bed typing is problably something Im going to do alot.
In Bed
riahc3 said:
Hey
Im wondering if, because of the hinge, can I put the HTC Desire Z in front of me, while I look upwards at the ceiling with me seeing what on the screen...
A (bad ) drawing example is included.
Some sites say that it cant be done but they havent tried it as I havent read anything with personal expirence with this issue and this is pretty important to me. Thanks.
Click to expand...
Click to collapse
LOL, man! One of the funniest posts I have ever seen. Even with that drawing.
To answer, though, I hardly manage to type like this, because the device tends to close. You can hold it with your thumbs, though.
I love your drawing, buddy
riahc3 said:
No, I ment some are saying you cant, some are saying you can, some dont say anything at all....
Thanks for the replies. I thought of 2 fixes/mods:
1: A thing magent
2: Tighten screws (if there are)
Feedback? I mean lying on my bed typing is problably something Im going to do alot.
Click to expand...
Click to collapse
the accepted fix involves modifying the spring that opens/closes the hinge. there are several threads floating around with the process... note that it does void your warranty, however (you have to partially disassemble the phone). for me, the hinge hasn't been a huge nuisance anyway. yeah, it's loose... so what? you learn and adapt your "methods" to work around it as you use the phone. it has never caused a serious problem for me.
I would like to add that over time I have noticed it does loosen (noticably, but not so much that it has been a problem for me) more and more.. which makes sense because the spring is being compressed and relieved repeatedly.
trsanning said:
I guess i don't understand. Are you saying that some are saying you shouldn't do this for some reason?
Click to expand...
Click to collapse
pmcqueen said:
the accepted fix involves modifying the spring that opens/closes the hinge. there are several threads floating around with the process... note that it does void your warranty, however (you have to partially disassemble the phone). for me, the hinge hasn't been a huge nuisance anyway. yeah, it's loose... so what? you learn and adapt your "methods" to work around it as you use the phone. it has never caused a serious problem for me.
I would like to add that over time I have noticed it does loosen (noticably, but not so much that it has been a problem for me) more and more.. which makes sense because the spring is being compressed and relieved repeatedly.
Click to expand...
Click to collapse
Obviously, your needs arent the same as mine. You say "so what?" if the screen closes and Id like it to stay open.
Could you please post some links to those threads? Id like to see if the process is difficult.
Thanks
I rarely use the phone laying on my back, but when I do I move my hands a little bit higher on the keyboard and push my index fingers inwards toward each other slightly so that they are touching the device where the screen meets the keyboard. Holds it in place just fine, no need to modify the springs.
riahc3 said:
Obviously, your needs arent the same as mine. You say "so what?" if the screen closes and Id like it to stay open.
Could you please post some links to those threads? Id like to see if the process is difficult.
Thanks
Click to expand...
Click to collapse
I think you misunderstood (I didn't word that very well - apologies). I'm not saying it's not an issue, it is an issue.
but, as I and a couple others have posted here, there is a remedy: positioning your index fingers such that they hold the screen if you are one of the unlucky ones who gets a hinge that is so sloppy that it falls at whim. on my G2, I don't even have to do this, but I do it naturally so it's added security that the screen isn't going to slam shut.
there's no such thing as a perfect phone. but as far as android phones with keyboards go, you're not going to do much better than the DZ/G2 at this point.. that is a fact.
here's a link to the best hinge fix thread I've gone through:
http://forum.xda-developers.com/showthread.php?t=863919
if you search "hinge" in the main G2/DZ subforum, you'll get a plethora of thread matches.
pmcqueen said:
here's a link to the best hinge fix thread I've gone through:
http://forum.xda-developers.com/showthread.php?t=863919
Click to expand...
Click to collapse
Cant "Thanks" you as it says more than 5 per day arent allowed so....
Intresting. Looks a bit complicated though but I guess Ill have to do it if I want to use the phone correctly the way I wanted.
Thank you
Just as a update: I can use my phone perfectly without applying any fix about using it for about 3-4 months. There is no issue at all.
That bed is too small. Your legs are hanging off that would drive me crazy.
Sent from my HTC Vision using XDA App

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