I just got back from Dubai this morning, and I recieved my first call from the plane. Fine, it worked.... but then...
disaster struck!
The phone has the "no signal" message when I click on the reception icon. I've tried to click the "turn phone off" button but nothing works...
I can't get into the phone settings in the start menu to change networks...
I'm trying to back-up to SD to do a hard reset, but the phone re-boots itself every 4 minutes! The device is also very slow in responding to the commands. E.G. when I place my phone code it takes 3 seconds just to type in the number... strange! I have 48 / 64 MB free in memory and a 256 MB SD card...
I can't connect to activesync because the decive is not being recognized. So I can't transfer anything through the USB... it's gotta be some kind of manual un-locking from the phone itself...
I took out the sim card and am using a crappy nokia until I get this deal fixed.
I searched the forum for possible solutions and some came close, but none popped the cherry...
Have any of you experienced this specific situation? Is there anything I can do to recover my data before hard-reseting the Qtek? I made about 30 new contacts on the recent trip and was going to sync when I got home from the airport... but the 1010 keeps passing out on me!! It's like giving a date a full bottle of Crystal Champange before hitting the bedroom... Sucks!
All my appoinments are on the phone for tomorrow.. it's 2:11AM if anyone can get back soon with instructions or any previous posting, please let me know.. E-mail me... SOMEBODY SAVE MY SOUL!!
HELP!
sorry to hear about ur problem, must be awful
I dunno if any one can save ur soul, but if worst comes to worst, Ill buy ur soul off of u, just gimmie a good price
thanx, an good luck
Does the phone reboot even if plugged into the power? Also have you tried a soft reset with the sd card removed?
try also to remove the SIM or try another one. some of them are faulty.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.
I had sent a phone in for repair, which was then said to be unrepairable and so I was given a replacement niki (however the replacement was a refurbished one).
Its only been a week or so but I have had major problems with calls. Most of the time I cant make or receive calls even though the signal bar has two or three bars. The phone says its dialing but it doesnt and ends the call automatically. If I ring my phone it goes straight to voicemail! Note that I said "most of the time" because my phone calls do go through soemtimes but thats like once every 20 or so tries or if I make a phone call immediately after a soft reset or just get lucky!
The other functions of the phone work fine. I have done a hard reset thinking it was something I installed but the problem is still there. Done another 4 hard resets (each time trying something different like taking the battery out before the custom orange stuff is installed) but with no change.
I did a search and came across another thread but it wasnt really solved and blamed it on S2U2. Obviously S2U2 cant be the cause for me since the problem is there even after a hard reset. (http://forum.xda-developers.com/archive/index.php/t-393077.html and http://forum.xda-developers.com/showthread.php?t=387615)
Im thinking it could be that the radio version is old (since it is a refurbed version) and also I remember reading about poor signals some time ago which was solved by changing the radio version (and is also probably why I didnt have this problem with my original niki).
Note: I have also tried the sim in another normal phone (samsung e900) and it worked fine so this is definately a problem with the touch dual.
A little bit of info:
Im with orange in the Uk,
the ROM version is 1.31.61.10 with a ROM date 10/30/07
and the Radio version is 1.58.16.27.
(Also...I havent done a radio update because I am still under warranty but I would like to know if it could be causing the problem or if it is a hardware problem).
Thanks for reading this long post (didnt think it would turn out so long, lol), but ANY help or advice will be appreciated.
well it sounds like a bad signal, so unless you want to unlock yor phone and try the modded sedna radio (best) id just send it back and complain loudly
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Sorry to hear of your problems, but by far the majority have not had any of the problems you have mentioned. Try a hard reset and remember to back up your device.
Mine has lost connection settings and 2 email accounts at the same time. Your problem is much worse of course. Instead of a finished phone i feel like part of an experiment at the moment, and HTC will finish the Rom whenever they can be bothered..
jimhaddon said:
I have been relatively calm about the shortcomings of my HD2. I understand when purchasing anything even slightly touched by the delicate hand of Microsoft that you will have to tweak, fix and workaround - this is all part of the fun with the phone.
Today however the phone went one step too far. I awoke this morning to find my HD2 had yet again forgotten my PIN number, so on unlocking the screen I was informed that I had entered the incorrect PIN(!). I soft reset the device, removed the SIM card, let it stand for a few seconds then booted up again to no avail.
I have now entered the 'incorrect' PIN too many times, and so my device has deleted all information on it... losing all contacts, photos etc.
For a phone to get something so basic so wrong is unforgivable. Coupled with the issues with SMS (i.e. texts sitting in the outbox, and when it finally decides to send them, they go to the wrong people, taking an age to load conversations), I think HTC/Microsoft have a problem they need to address.
Click to expand...
Click to collapse
I have had this incorrect PIN message also. sometimes when left over night and occasionally during the day.
So far a soft reset has solved it. Since having my HD2 I've had to reset it 1 - 2 times a day. Not very impressed at its lack of stability.
I have a SIM free unlocked UK HD2
Is this all happening on the stock rom or cooked roms?
band27 said:
Is this all happening on the stock rom or cooked roms?
Click to expand...
Click to collapse
stock rom i have the original 1.43 i think and i have had this problem, was begining to think i was the only one!
Also My HTC HD2 lost its password already twice
Hello, I can add to this threat that I also had an unexpected and incorrect ' wrong password' experience twice, where my password (8 digits, correctly entered) was suddenly not accepted anymore. Soft resets did not help and I had to restore previous backups loosing recently entered data. Very annoying and in my view not acceptable.
regards,
Danny Groeneveld
The Netherlands
Very annoyingly this has also happened to me. My phone ran out of battery last night, and when plugged back in a few minutes later, the device didn't recognise my four digit pin.
Is there some sort of generic pin it resets to?
Am now locked out for 30 minutes at a time, and very worried the next time I try and get it wrong all my data will be wiped.
Can I back up my contacts/data on to my PC despite the phone being locked? (Am at work right now so can't check for myself)
Great phone but this is unacceptable
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
band27 said:
2 Options:
1) don't lock your phones with a pin code
2) flash a cooked Rom as they have been more stable based on feedback that I have been reading.
Click to expand...
Click to collapse
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
oh and soft resets haven't worked here either
sam8384 said:
The problem is I have to have my phone hooked up with my work email/calendar etc and for some reason it insists on a pin
Sorry but - what does "flash a cooked rom" mean?
Thanks
Sam
Click to expand...
Click to collapse
How to flash a cooked ROM:
Step 1:
Read the first page <<HERE>>..
Step 2:
Then select a cooked Rom From <<HERE>> in the list where it says [ROM]. Read <<THIS>> for more guidance. But it's not necessary to read it because if you go BACK TO STEP 1 there is also a video that shows you what to do with the ROM FILE after you have downloaded it. REREAD STEP 1 when you have everything in place as it's that simple. Make sure your read the WHOLE PAGE OF STEP 1 before you begin and even during the process there is TROUBLE SHOOTING DETAILS THAT ARE IMPORTANT.
thanks band27
I've had to hard reset and because I couldnt connect my phone because it was locked I'm not been able to back up some bits.
Reading elsewhere it appears like a WM 6.5 problem. absolutely pathetic, but why htc hasnt sorted it as well is quite a disgrace.
i've decided not to get my work emails back on my device so i don't need a pin, its my own mobile anyway so they can take a walk!
password dissapear
hi.
i have had some experience of passwords dissapearing so each time i use one of any of my 3 email accounts on the hd2 it requred me to re-enter my password.
the same thing logging into latitude on google maps
i figured out i can repeat the fault every time by installing swipe keyboard, or un-installing it !!
dont even know if this is the real reason it happens but it works ( or fails ) each time and i tried it on a few different roms now !
=====PEACE=====
i have the same problem and i have been tring to unlock phone after restart and it keep saying incorrect pin and im locked out.
Not recognizing my pin (again)
I bought the HTC HD2 end of january. Nice phone. But after 1 week it didn't recognize my pin anymore. Fortunately the shop where I bought it, has a '14 days not happy with the phone get another one'-policy. So I gat another HTC HD2. Had to install everything again and lost everything I had stored on the other phone. But the new phone worked !
Till yesterday evening. Again the HTC HD2 didn't recognize my pin
I tried to install the ROM-update. But that doesn't work, because you have to unlock the phone for that (otherwise there's no connection between my phone and my computer). Also tried the hard reset. Nothing works.
I hope someone has a solution for me. Cause I'm really getting tired of this.
i don't know, i unlock my sim pin since my first phone, my e-mail accounts are working fine, i don't have any of these problems so far, i bought mine january
This has happened to me a few times where a soft reset worked and once where it didn't (lost all data). Each time it was first thing in the morning and my alarm didn't work. That was on 1.48, since going 1.66 I haven't had either problem occur and it's been almost a month.
J
Which PIN is this? The phone lock or the SIM PIN?
If it's the phone lock, can it be disabled by de-selecting it. This would be a horrible thing to happen if it couldn't be disabled.
i had a big problem with my HD2, I was in the bath and I dropped it of course it got wet but now that blasted crappy stock htc software thingy won't even switch on.....
Next time i'll flash a cooked rom.
I got my first HD2 on release day last week and it ran laggy, after few days i did a hard reset and it seemed to run smoother for a day. Then i ran into this problem that seems to affect the phone dialer software part of the phone. When i attempt to place a call the phone dialer will lock up, i can usually it in windows and move around all the other tabs but the phone dialer is locked up in the back ground.
I did 2 more hard resets with same problem with the phone dialer. I finally returned the phone as i couldn't send or receive any calls.
Luckily they had more in stock at Walmart, so off i go with a new phone yesterday. Everything working great installed around 288 contacts set up 2 gmail accounts and gmail calendar sync. Cookie home tabs and that was about it. Then this monopoly game i got from an HD2 app blogsite which i had also installed on other phone.(coincidence?)
Today i have the same problem with the new phone where the phone dialer locks up and i cannot send or receive calls. Even removing the battery and rebooting leaves me unable to bring up the phone dialer.
I then discovered removing the memory card while the phone dialer is locked up will make the phone bleep and the phone dialer then becomes unlocked and works as normal.
Can someone figure out what is happening as currently i dont have the memory card in the phone as i cant dial out if i do. Is there a way to format the card, is there anything i need off the card other than Transformers am i maybe doing something to the phone i dont realize that is causing this problem?
Any help appreciated my 14days to return is coming up next Wed im trying to stick in with this phone but nothing but trouble with it.
thanks Giles
bump
no one got any ideas whats going on?
No different then any other memory card. Stick it into a card reader and format it. No card reader you can use the phone, stick in plug it into the computer and you should be asked if you want to active syn or disk drive. Choose disk drive, go into my computer, selected the correct drive and format it.
ok thanks for the info, i will format the card after i have taken everything off it. I will try put things back 1 by 1 to see if i can find the problem. I have tried searching the forums and cant seem to find a similar problem to mine with the phone dialer locking up and its now happened on 2 phones. Would like to find the reason why.
I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !
Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
Click to expand...
Click to collapse
Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry
i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...
Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.
same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password