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Hey all,
I've read these forums, and am 90% sure I have a defective Hermes. However, I'm unsure, as these forum posts were just text, and therefore can't really accurately describe the problems being seen. So, I made a YouTube video showing a couple of my issues, especially the screen fading to white. Like I say, I'd just like confirmation, and I'd like this post and video to serve as a help to others who are wondering if they have the same problem. You know what they say, a picture is worth a 1000 words .
Here are more details of my problems, in no particular order:
o The buttons reset after a quick power off and on (not a reset).
o The screen fade problem resets itself after a quick power off and on (not a reset).
o The screen calibration issue (not shown in video) seems to last a little longer sometimes. The issue is that calibration gets a little off. It seems to be by 10-20 pixels, but I can't repeat this as readily as the screen fade.
o This has happened with and without a memory card inserted.
o I've tried two different batteries, with the same results.
o I've tried three different firmwares (original, WM5 update, WM6 Black 2.0).
o The battery quick powerdown issue has only happened to me once (battery drains 10% every minute).
Here's the link to the video. It's only 84 seconds, so take a peek!
http://www.youtube.com/watch?v=zQWqTkoMX_4
Let me (and others) know your thoughts. It'd be appreciated.
PS... about the screen calibration...
FYI, I know about the screen calibration issues some have had wth the Hermes. However, I don't think this is that problem, since I never, ever have to recalibrate my phone. It always corrects itself eventually.
The screen calibration issue (not shown in video) seems to last a little longer sometimes. The issue is that calibration gets a little off. It seems to be by 10-20 pixels, but I can't repeat this as readily as the screen fade.
Click to expand...
Click to collapse
This has been documented HEAVILY in the wiki and the forums so I wont answer that.
The rest seems VERY weird indeed especially the screen going white?!?!
Is it still in warranty because I would so send it to be repaired.
Not seen anything like that on any forum. Are you keeping it somewhere hot or near an e.m. field just before use?
What additional apps have you installed? Do these problems still occur with an "empty" phone (i.e. right after a hard reset before installing third party apps)? If so then that should rule out software and firmware (ROM).
Fade to white issue: hardware problem IMO
Buttons stop working issue: looks like software IMO
Sleuth255 said:
Fade to white issue: hardware problem IMO
Buttons stop working issue: looks like software IMO
Click to expand...
Click to collapse
I agree, the screen going white is similar to when I had my O2 XDA EXEC (HTC Universal) in which whenever I moved the lcd into the mini laptop mode the screen would fade to pure white. When I sent it into PPC Tech they notified me saying in which the lcd cable was damaged itself. Im not sure if thats the case with you necesarily, since it seems the screen goes back to normal after powering the device to standby and back.
The keys are most likely software/rom issues. Perhaps maybe you should reflash to a recent rom and see what happens. Although if that doesnt work I suggest you send in for replacement or warranty. I neeever in the 6 months I had my phone did I ever have problems like the one you've listed.
::EDIT::
I just realized I saw that you tried multiple roms, if thats the case I realllly believe you have a defective phone. It does happen that one in a hundred tend to go bad..
Had similar occurance when mine had gotten damp.
fading screen and hardware buttons
Hi,
I've reported some time ago these issues, they started with LVSW Edition (2007-03-20) and after that Pro - BLACK 2.0, 2.5, 3.0 and still with 3.01.
I don't think is hardware related. i happens in random way. No specific apps or time or connection.
I've had similar issues with the buttons not working on my 8525. It seems to have to do with changing in and out of landscape mode. For example, I'll always have problems if I reset the phone and leave it in landscape mode and I always have to push the keyboard in and pull it back out to get everything working right.
If the buttons DO work, they are usually wrong, like up and down will instead move left to right. Again, pushing in and pulling out the keyboard fixes it for me. I recently upgraded to a new ROM and couldn't say if the problem persists or not.
As for the white screen issue - I'd say it's FUBAR'd.
Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll right to the second page. Then a couple seconds later, it'll scroll right again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!
Switchbitch said:
Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll left to the second page. Then a couple seconds later, it'll scroll left again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!
Click to expand...
Click to collapse
It has happened to mine, intermittently. I was hoping that it was just a little piece of grit under the trackball and that it would stop, but now you've got me worried that it is a common fault. Mine is an unlocked white in the UK, bought from Devicewire and delivered around 10 days ago...
Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.
Switchbitch said:
Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.
Click to expand...
Click to collapse
Hopefully a (rapid) firmware upgrade will sort it...
Could it be something on the touch screen?
I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.
The Jones said:
I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.
Click to expand...
Click to collapse
Screen protector, yes. And the People widget (which I find very useful!)
Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.
Haha this is getting interesting. I noticed some mousepointer jitter when I was using the PC at work today, with my Hero nearby. I'll investigate more today.
Mine doesn't have a screen protector, but I do use the people widget on my second page. I'll remove it and see if it makes a difference to the spontaneous scrolling.
I just got my white unlocked hero 3 days ago and I just noticed this problem for the first time. The home screen would move over 1 or 2 screens without me even doing anything. Im wondering if it was major lag from previous movements I made. Im sure this is a software bug, does anyone know if HTC releases software updates for their android devices? I just switched from an iphone and hope they would release updates and fixes like apple did when something was wrong with a software release.
This phone is what... a week since launch day? We are early adopters and will find bugs. There'll be an update soon I'm pretty sure.
I think there is some interference with Wifi/Other radio and the Hero screen.
When i put mine on my desk next to my PC i cannot press all buttons on the touch screen but the wheel and hardware keys still work. When i move it 1m away from my PC this behavior is gone.
This problem happened to me when I had wet hands. All I did was wipe the hero dry and it worked fine again.
Thiesen said:
Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.
Click to expand...
Click to collapse
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren
Ovek said:
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren
Click to expand...
Click to collapse
Wow, really? I already have 2 so going to keep this in my pocket from now on!!!
Aaaaaaaand HTC didn't bother fixing this in the new rom. The T9 keyboard input bug and huge lag are also unchanged.
I can confirm that this odd bug still lurks around in the official 2.73.405.5 build.
It has been suggested that it migh be due to dirt inside the trackbal housing but then why would the homescreen suddenly scroll on its own without being touched? Maybe a sensor glitch? I don't know what solution HTC are using to read the movements of the trackball though... one thing is for sure; it's not a good one....
I'm 100% sure now it's not a hardware issue. It's happened on multiple Heros I've used, not long out the box either. The only thing I've noticed that indicates any kind of pattern to the apparent randomness is that it gets a lot worse when there's a lot of mobile data transfer going on. One time I physically couldn't get it to stay on the homescreen long enough to click an icon.
Just pitching in, exact same problem here. Very strange that everyone gets it to the right :/
Just notice on mine too, some automovement in menu and home
Upgraded yesterday to new firmware (modaco)
Could be an increase of trackball sensibili? I see a settings to tweak it on blackberry device...on android?
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Get a life man.
Obviously it has a sensitive touch screen. It is not a bug. You can decrease the sensitivity using BSBtweeks amongst others. But if you touch and twitch your finger on the screen that's what you get.
And if you don't like it go back to you iPhone.
waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
there are a lot of faulty devices initially which were released. claim your
warranty, bring this back to where you bought it and show them your problem
waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
it is not bug it is due to over senstivity and it is common in capastive screens even my iphone do it but not so much as its screen is smaller
just don't use the tip of your fingure
there are any. cab to lower the sensitivity enough to solve this problem?
thank you very much
waza123 said:
Any fix for this ugly bug ?
Before HTC HD2 i had iPhone 3G, and it had no such bug.
http://www.youtube.com/watch?v=GRrKEDP59XE
This bug works on all apps, the biggest problem is when you type text on virtual keyboard, all buttons around are triggered.
Click to expand...
Click to collapse
you obviously have a defective unit. I tested mine exactly the same way and doesn't have this shaking screen at all. (even at the maximum zoom level at opera.) try to get a replacement.
i was having problems with the sensitive touch screen, not as bad as most, but very annoying. the main one being when trying to press the back key on the keyboard it would randomly hit a letter instead bout 1 outa 5 times. most other things where quite good.
Phone was still quite new so i returned it to virgin for a replacement and this new one works perfectly. Also, my old one had the visible matrix at angles where as this one does not. Also, the sticker on the packet says rev.B. Not sure if its relevant.
Anyway, to some it up, if you are having screen problems that are souring your phone experience and like me you can get a hassle free same day exchange, i'd go for it, cos the difference is really quite large. Previously id adopted to using skype as the normal qwerty was too innacurate for fast input. but now i can type quickly and accurately in portraite mode on the normal keyboard. Pinch to zoom seems to be working much better now aswell.
I have BSBtweeks and low sensitivty in that movie. On/OFF no big deal same effect.
I guess you guys don't have iPhone 3G and don't know how to real TouchScreen should work.
Why are you keeping your finger on the screen for so long?
Why not ?
For example, you scroll web down, and up in one move to see it all etc..
or u use Virtual mouse like notebook touchpad to control your pc cursor over wifi. etc.
I do it on iPhone without this bug.
get the same probleme and bsb don't change anything
LOL @ tags to this thread
I try and I try and I try but I can not replicate the problem in any software at any zoom level....
I have turned the tweak on and off and still cant make my screen do that maybe your phone is faulty,
i had the same problem, get your phone replaced under warranty !
i sent mine out under warranty repair and foud that they did nothing to fix it so i rang them (o2) and told them the problem is still apparent.
they sent me recondtioned model. cant tell the difference (physical) between reconditioned and a new one if you ask me!
i dont have the shakes with this phone
I got the exact same problem. Screen shivers like crazy, damn annoying. Bought in Norway... So it goes under warranty? I thought it was supposed to be like this......
eddyos said:
lol @ tags to this thread :d:d
Click to expand...
Click to collapse
+1
Read my post thats one below this! I had a similar problem and just got my phone back after a week at HTC. A new screen (and camera?!?) and it works an absolute dream now. Definately recommend making the call!
Demon_man said:
I have turned the tweak on and off and still cant make my screen do that maybe your phone is faulty,
Click to expand...
Click to collapse
+1.
We've got a Iphone troll on the forum lol
LOL @ tags
ok thx guys
Right, since this is such a significant impairment (and some users don't seem to experience it), I decided to create a separate thread for it:
If anyone finds out how to properly CALIBRATE the touchscreen on Froyo on Blackstone, please post it here.
So far, the "msmts_calib=0x395.0x3c9.0x79.0x77" results in random keys etc being pressed on the left hand side of the screen.
Thanks
z.
zero0007 said:
Right, since this is such a significant impairment (and some users don't seem to experience it), I decided to create a separate thread for it:
If anyone finds out how to properly CALIBRATE the touchscreen on Froyo on Blackstone, please post it here.
So far, the "msmts_calib=0x395.0x3c9.0x79.0x77" results in random keys etc being pressed on the left hand side of the screen.
Thanks
z.
Click to expand...
Click to collapse
well, there is a bigger problem as the calibration part ...
in froyo it seems to be, that the calibration willb e done automatical and it is not necc. to do anything extra...
but the module/driver for touchscreen is buggy ...
better for testing is the app dotty (can be downloaded from market).
there you'll see, that if you press via finger middle botton, that it jumps on screen touch to left botton - only sometimes ......and with this bug it is almost not possible to use the phone via fingers ...
my boot paramter for calibration is: msmts_calib=0x395.0x3c9.0x79.0x77
but as told above ... the problem is the touchscreen doesn't work correct if using finger ...
if you use the stylus, then it is working, so i think it is a bug, that if the touchscreen driver is getting multiple zones on touching the display, then something strange happen, and then it add an extra point on the left side, which makes using keyboard (SIP) almost impossible.
the only questions would be: does this bug also happenon 2.1 ?
because it it is there working, then we can try to implement the driver from 2.1.
cu camel
Slow down...
Slow down guys...
For 99% of users the calibration works fine, you're in the minority experience tolerance issues.
Touchscreens drift over time, and with heat fluctuations (quite dramatic ones only) etc.
You guys are just unlucky and have devices that have clearly drifted by some amount....
Now, there ARE instructions floating around about how to fix calibration issues, but they aren't on the Blackstone thread, they are elsewhere and I can't recall quite where, but they DO exist.
When it comes to used a finger instead of a stylus, here you just have to live with the differences between a resistive and capacitive touchscreen. Resistive is the one used on Blackstone and most other touchscreens older than 18 months old, whilst never devices tend to have capacitive screens.
What's the difference?
Resistive need physical pressure against the screen, but can be highly accurate in ONE position. You can use these screens with or without a stylus, so can be good for handwriting recognition etc.
Capacitive need NO physical pressure against the screen, but are less accurate.
However they can detect multiple presses at the same time in different parts of the screen.
You can't easy use these screens with a normal stylus and so they aren't ideal for handwriting recognition or fine detail work.
When it comes to using your finger on resistive screen, a lot of accuracy is lost... you're just pressing a large area of the screen and the screen can only deduce ONE point under your finger. This can lead to inaccuracy and wrong buttons being pressed with a UI that has tiny icons and controls.
If your touch calibration is ALSO out, then things get worse still.
Now, before any techies get too techy, there ARE some 'smart' techniques for trying to have multi-touch on resistive displays, but we will no go into that here, and they are generally 'hacks' that don't work in all scenarios.
You guys just need to get your displays recalibrated... that should cure 95% of all your problems, and the remaining 5% are just the stuff we all face... like no multitouch, pinch to zoom etc
It's definitely wrong to give the impressions that XDAndroid releases simply don't work correctly with touch screen. That's very misleading indeed.
i too have issues with touch screen accuracy (both 2.1a and 2.2 v1.0)
80% of the presses are fine, but the other 20% xdandroid would place my finger about 1" to the right, slightly down of when i first contact the screen, and then work out where i've actually pressed a fraction of second later, translating it into a swipe etc.
the touchscreen tool in the debug area proves this fact.
WM is perfect.
weirdly, it seems not to occur at all/noticably less using the stylus. maybe something todo with pressure/contact area?
i do think the OP has a valid issue tbh.
TheBrilliantMistake said:
Slow down guys...
For 99% of users the calibration works fine, you're in the minority experience tolerance issues.
Touchscreens drift over time, and with heat fluctuations (quite dramatic ones only) etc....
Click to expand...
Click to collapse
Thanks for the info.
First, I didn't mean to mislead anyone. I just noticed increased inquiries about this issue and I wasn't aware of the 99% of users having it perfectly working...is this a fact btw?
Besides, I am aware of the different types of displays but obviously, pinch zoom etc are not exactly the main concern, we are just looking to use the phone with our fingers mate!
I agree - I have been using the phone for many months running WM and I had no issue, whatsoever. I am not much of a techie but you are still referring to the software calibration, correct?
Thanks for sharing some valuable info again. I would love to see those instruction on how to do this calibration as without it and along with much of resentment to use stylus, it pretty much makes the phone running Froyo useless )
zero0007 said:
Thanks for the info.
First, I didn't mean to mislead anyone. I just noticed increased inquiries about this issue and I wasn't aware of the 99% of users having it perfectly working...is this a fact btw?
Besides, I am aware of the different types of displays but obviously, pinch zoom etc are not exactly the main concern, we are just looking to use the phone with our fingers mate!
I agree - I have been using the phone for many months running WM and I had no issue, whatsoever. I am not much of a techie but you are still referring to the software calibration, correct?
Thanks for sharing some valuable info again. I would love to see those instruction on how to do this calibration as without it and along with much of resentment to use stylus, it pretty much makes the phone running Froyo useless )
Click to expand...
Click to collapse
But windows mobile typically makes you calibrate your screen when you reflash a ROM, making the calibration specific to your device.
It's also not clear where the calibration info is stored, other than the registry it MAY be stored in E2, or some flash area somewhere. Regardless, it usually forces you to recalibrate (some custom ROMs skip this).
The XDAndroid chaps deemed to 'auto configure' Blackstone calibration for some reason, and this is the most probable reason why folks are having issues.
As for 99%, hummm well, just my releases alone have over 20,000 downloads, and my stuffs one of the lesser used!... yes, some folks have calibration issues, but the majority aren't reporting any... I've maybe seen/heard 20 folks with the issue... that's not too many all in all across all the various releases. AND, some of those guys were also the types of guys saying "this sucks, the battery lasts 2 hours".... as if we didn't all know that ;-)
There was a calibration tool floating around somewhere, plus, those values CAN be edited to suit your device, so there is some home!
Wow, I thought I was one of the only people that had the calibration issue. X_X It's what caused me not to use XDAndroid as much. =(
Anyone have any idea what the calibration tool was? I tried searching calibrate and calibration but no tool was mentioned in the Blackstone droid threads.
PS. I have no idea on how to change the calibration values... =/ When I open up the ts_calibration it shows up as blank. When I open up the startup.txt ("msmts_calib=0x395.0x3c9.0x79.0x77") I do not know exactly what the values affect.
Update:
I tried using the stylus but it currently has the same problem as if I was just using my finger... Does that mean that my touch screen is going out on me? =(
I have a problem too with touch screen calibration.....I guess i'm 1% of users...
im curious as to how maany others have this issue - seems theres a few coming out of the woodwork now
im sure the XDAndroid FAQ or the release thread says the devs are aware of almost all issues so dont bother reporting them (or something to that effect), yet i havent seen anyone mention touchscreen issues upto this thread.
does anyone see a need for a bugtracker for the XDAndroid, or are the forums sufficient? to me, forums seem a bit 'unofficial' with reguard to bugs - maybe an official bug tracker (specific to the android project) would help everyone to see what people are experiencing and numbers involved.
i must say i am only a user, so i dont see or get involved in the development side so maybe this thing already exists in closed circles.
to put it another way, each phone has their own android subforum so it must take the devs alot of time to collate info. bug tracker could be a better way to manage this?
I have the same problem, since 1.6... i touch the screen and is like i touched 1cm outside the screen on the left for 0.001 seconds, so is extremly difficult to type without stylus.
with the stylus is much better but still not good
Ps. i remember the first version of android working on blackstone (1.5 i think) was working good, and the touch screen was fine
veehexx said:
im curious as to how maany others have this issue - seems theres a few coming out of the woodwork now
im sure the XDAndroid FAQ or the release thread says the devs are aware of almost all issues so dont bother reporting them (or something to that effect), yet i havent seen anyone mention touchscreen issues upto this thread.
does anyone see a need for a bugtracker for the XDAndroid, or are the forums sufficient? to me, forums seem a bit 'unofficial' with reguard to bugs - maybe an official bug tracker (specific to the android project) would help everyone to see what people are experiencing and numbers involved.
i must say i am only a user, so i dont see or get involved in the development side so maybe this thing already exists in closed circles.
to put it another way, each phone has their own android subforum so it must take the devs alot of time to collate info. bug tracker could be a better way to manage this?
Click to expand...
Click to collapse
I was actually thinking about the same thing..unsure how to proceed though...
mitikos said:
I have the same problem, since 1.6... i touch the screen and is like i touched 1cm outside the screen on the left for 0.001 seconds, so is extremly difficult to type without stylus.
with the stylus is much better but still not good
Ps. i remember the first version of android working on blackstone (1.5 i think) was working good, and the touch screen was fine
Click to expand...
Click to collapse
I would dig up that version along with calib code in the startup txt file then!
well, i've put the idea forward in the main android subforum here.
it would certainly be useful from a user side perspective to see progress and known issues. fingers crossed
edit: and when did i move to 'Senior member'!!?
I experience similar issues with 2.2, didn't notice it to the same extent in 2.1. When I type on the on screen keyboard, pretty often i get an added button press detected off to the left (about 2 - 3 cm). The problem does occur a lot less when using the stylus instead of the finger.
This is NOT likely to be a calibration problem, as in that case all presses would be off consistently (e.g. always half a centimeter in the wrong direction or something like that).
It looks as if the Touchscreen sends some "incorrect" data that WM filters as too short of a press or whatever and that is affecting some users.
mmm, questionable.
Calibration is as far as I'm concerned done each time, individually with new system (ROM) unless using a saved one from previous attempt install (my Froyo case).
To my understanding of the matter, wrong calibration doesn't necessarily have to mean your display is "shifted" 2cm to the left or so. Simply, it just doesn't work properly i.e. you have the same problem as all other people in this thread.
Maybe reading TheBrilliantMistake's post about different types of screens earlier would help you understand...
after all, we need that calibration tutorial/tip which is allegedly somewhere around here...
StevieBallz said:
I experience similar issues with 2.2, didn't notice it to the same extent in 2.1. When I type on the on screen keyboard, pretty often i get an added button press detected off to the left (about 2 - 3 cm). The problem does occur a lot less when using the stylus instead of the finger.
This is NOT likely to be a calibration problem, as in that case all presses would be off consistently (e.g. always half a centimeter in the wrong direction or something like that).
It looks as if the Touchscreen sends some "incorrect" data that WM filters as too short of a press or whatever and that is affecting some users.
Click to expand...
Click to collapse
I have the same problem, exatly the same.
Cant we set android to ignore the first 0.1seconds of a pression on the screen?
StevieBallz said:
I experience similar issues with 2.2, didn't notice it to the same extent in 2.1. When I type on the on screen keyboard, pretty often i get an added button press detected off to the left (about 2 - 3 cm). The problem does occur a lot less when using the stylus instead of the finger.
This is NOT likely to be a calibration problem, as in that case all presses would be off consistently (e.g. always half a centimeter in the wrong direction or something like that).
It looks as if the Touchscreen sends some "incorrect" data that WM filters as too short of a press or whatever and that is affecting some users.
Click to expand...
Click to collapse
ah - finally
now you got it - this is exact the problem what i want to tell everybody ..., and i'm sure, that this happen, because the touch screen driver doesn't calculate correct the position when a bigger range (like touch from a finger) is touched. This doesn't happen, when stylus is used ...
to remove the first 0,1 sec or something ... don't think, that this would help
...on the other hand ... which module is responsible for touch screen ?
Just for a start the background of calibration (it's on security risks with touchscreen based voting machines but the principle is obviously the same) - http://vote.nist.gov/threats/papers/touchscreencalib.pdf
I believe TheBrilliantMistake in this case thought we'd sometimes hit adjacent buttons. But fact is, it always does trigger to the left and in addition to the correct press being detected, so well there's something else to this one.
Guess it will be ironed out eventually as it's a lot less common in 2.1. But it's annoying to the point of making texting a real pain in 2.2.
StevieBallz said:
Just for a start the background of calibration (it's on security risks with touchscreen based voting machines but the principle is obviously the same) - http://vote.nist.gov/threats/papers/touchscreencalib.pdf
I believe TheBrilliantMistake in this case thought we'd sometimes hit adjacent buttons. But fact is, it always does trigger to the left and in addition to the correct press being detected, so well there's something else to this one.
Guess it will be ironed out eventually as it's a lot less common in 2.1. But it's annoying to the point of making texting a real pain in 2.2.
Click to expand...
Click to collapse
does it means, that under 2.1 there is no such kind of "touchscreen bug with finger" ?, because then we can take a look to the modules - maybe we can compare the difference to 2.1 ...
I didn't experience it there but I have to admit that I didn't use 2.1 for too long. Maybe it's a speed issue with 2.1 being more optimized and polished then 2.2 which leads to it occuring on a less frequent basis.
Due to the known problems with powersafe modes not being supported yet in XDAndroid I'm currently mostly running WM6.5 but I'm looking forward to the advancements with XDAndroid, great project.
Add 2 more devices to the 1%.
I'm experience the same issue. My friend which has a newer Blackstone than me let me put my XDAndroid mSD card into his phone and there goes the same issue.
Tested with some drawing applications, here is what i experienced:
Just like others stated before most of the times when the bug occurs I get a line starting like 2 cm to the left of my finger (and a little lower) and ending under my finger. It's like I've been dragging my finger across the screen for 2 cm. Sometimes it goes as far as the left side of the screen.
Since this is inconsistent I doubt it's a calibration issue. I must assume it's the driver. But I might be wrong.
Anyway I believe a lot more people than 1% are experiencing the issue but they aren't posting about it since they believe it's a known issue.
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
I agree it sounds like software since the reboot fixes it but your issue doesn't seem that common. I've seen a couple now that are somewhat similar but not like the pervasive left screen glitch. I would try an exchange personally.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Well sorry to burst the bubble but doing a reboot to resolve the problem doesn't really rule out a hardware issue. A hardware issue can be intermittent, there's nothing that states that it must be permanent. Furthermore it might not be the rebooting that resolves it but the time that passes. In other words, the problem might occur only at 6:45PM and last for 30 seconds, if you reboot it you might not experience it again. You have no time machine so there's no way for you to really figure out when it will occur and for how long to find out what's causing it.
It's all tricky. Some errors can occur both due to software and hardware so it's hard to determine which is actually causing it for a specific issue.
But a few things lead me to believe it's hardware.
1. Why aren't more people experiencing it? A software issue results in far greater people experiencing it, especially for a group as homogenous as TF300T owners who all own the same device. The conditions are already ripe and unless a third party app is causing it, everyone is running the same code and therefore more likely to experience the problem. A hardware fault would have to be deeply ingrained into the construction, the likelihood they had let it progress that far is unlikely. Instead, it seems like a QC issue which only affects a few individuals like you.
2. Touch screen issues have been noticed in not just this device but others. It can take on the habit of registering ghost input, no input, etcetera. Happens on the Nook Color too. Happens when the device is unplugged but mostly when it is plugged in to a power source especially the wall mains. If you're not getting it from your wall mains, it's probably the device. If it is your wall mains there's nothing you can do about it.
3. There's nothing random about handling touch screen events so I find it hard to believe this is caused by software. It's more likely it's a bad touch screen feeding false events to good touch event code. The likelihood code is doing this and doing this where only you experience it and not many others (actually I've seen no other people complain about this for the TF300T and two other people complain about it for the TF101) is really low.
IMO: Just exchange it. If you make the mistake of never exchanging it you'll be stuck on that boat forever. It's probably poor QC. If the second one has the issue, that bumps up the likelihood it's a software issue as these issues in hardware are very rare and I don't think two possible units experiencing it is very common unless it was a far more common software issue. If it occurred again I would either exchange it again or get a refund.
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Check the running apps it's most likely mem related
Hi,
I've had two of these for about a week now, one for my self, and one for my 10 year old. I had to go into settings and shut off all kinds of stuff that was attempting to auto updated right off the bat. These don't come with a ton of memory right out of the box.
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
On both mine and my sons, I shut off all the auto updates, there are a bunch of different settings, you really need to go through them and look too many to list but a bunch should be turned off.
I don't have any issues at this point, neither does my 10 year old, he's always playing games like Fruit Ninja and normally has three or 4 youtube windows in the back going with in 5 minutes of turning the thing on and no issues.
Mine I use more for business related stuff, and also no issues. However right out of the box the first day it was a bit flaky. They both run smooth now.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
Anyway I hope this helps.
Good luck.
---------- Post added at 03:15 PM ---------- Previous post was at 03:10 PM ----------
Sorry didn't see the post about issues with where you pressed the screen. That one sounds like you may need to take it back in to have serviced. I tried what you said with squeezing the screen, and pressing the back in different spots. Nope, no issues like that. I would say it requires service.
nordis2010 said:
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
(
Click to expand...
Click to collapse
The button you refer to in the bottom left is the multi-tasking button. If you press it and swipe an app, it will be removed from that list. Android usually runs fine with lots of apps sitting in ram. The only real exception to this is apps that are poorly coded and will try to run in the background all the time.
If you want root look in the development section, there is a simple utility to let you downgrade to .17, root, voodoo backup, update, and restore.
I have same/similar problem see other thread
dsf3g said:
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Click to expand...
Click to collapse
See here for my symptoms.
So, last night I took the tablet back to Best Buy and exchanged it (actually, had to drive to a second Best Buy because the one where I bought mine was sold out!). So far so good. Though I've only had the replacement a short time, I'm feeling good about this one. No hiccups so far. And upon running the initial setup I remembered that even during the initial setup of my first one, the screen had become unresponsive once. All in all I've got a good feeling about this one. And I do desperately want it to work because, man, I love the concept and execution of this thing.
Have you tried the creaky test with the new one to see if it's a manufacturing issue indicative of all TF300T's or whether it was just an isolated QC incident?
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
Had the same problem from yesterday, I bought it from Amazon U.S and now i am in China which makes me hard to exchange it.
http://forum.xda-developers.com/showthread.php?t=1764971
Seems that this is a kinda major problem. Iv got same issues
Sent from my ASUS Transformer Pad TF300T using xda app-developers app