I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
I agree it sounds like software since the reboot fixes it but your issue doesn't seem that common. I've seen a couple now that are somewhat similar but not like the pervasive left screen glitch. I would try an exchange personally.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Well sorry to burst the bubble but doing a reboot to resolve the problem doesn't really rule out a hardware issue. A hardware issue can be intermittent, there's nothing that states that it must be permanent. Furthermore it might not be the rebooting that resolves it but the time that passes. In other words, the problem might occur only at 6:45PM and last for 30 seconds, if you reboot it you might not experience it again. You have no time machine so there's no way for you to really figure out when it will occur and for how long to find out what's causing it.
It's all tricky. Some errors can occur both due to software and hardware so it's hard to determine which is actually causing it for a specific issue.
But a few things lead me to believe it's hardware.
1. Why aren't more people experiencing it? A software issue results in far greater people experiencing it, especially for a group as homogenous as TF300T owners who all own the same device. The conditions are already ripe and unless a third party app is causing it, everyone is running the same code and therefore more likely to experience the problem. A hardware fault would have to be deeply ingrained into the construction, the likelihood they had let it progress that far is unlikely. Instead, it seems like a QC issue which only affects a few individuals like you.
2. Touch screen issues have been noticed in not just this device but others. It can take on the habit of registering ghost input, no input, etcetera. Happens on the Nook Color too. Happens when the device is unplugged but mostly when it is plugged in to a power source especially the wall mains. If you're not getting it from your wall mains, it's probably the device. If it is your wall mains there's nothing you can do about it.
3. There's nothing random about handling touch screen events so I find it hard to believe this is caused by software. It's more likely it's a bad touch screen feeding false events to good touch event code. The likelihood code is doing this and doing this where only you experience it and not many others (actually I've seen no other people complain about this for the TF300T and two other people complain about it for the TF101) is really low.
IMO: Just exchange it. If you make the mistake of never exchanging it you'll be stuck on that boat forever. It's probably poor QC. If the second one has the issue, that bumps up the likelihood it's a software issue as these issues in hardware are very rare and I don't think two possible units experiencing it is very common unless it was a far more common software issue. If it occurred again I would either exchange it again or get a refund.
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Check the running apps it's most likely mem related
Hi,
I've had two of these for about a week now, one for my self, and one for my 10 year old. I had to go into settings and shut off all kinds of stuff that was attempting to auto updated right off the bat. These don't come with a ton of memory right out of the box.
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
On both mine and my sons, I shut off all the auto updates, there are a bunch of different settings, you really need to go through them and look too many to list but a bunch should be turned off.
I don't have any issues at this point, neither does my 10 year old, he's always playing games like Fruit Ninja and normally has three or 4 youtube windows in the back going with in 5 minutes of turning the thing on and no issues.
Mine I use more for business related stuff, and also no issues. However right out of the box the first day it was a bit flaky. They both run smooth now.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
Anyway I hope this helps.
Good luck.
---------- Post added at 03:15 PM ---------- Previous post was at 03:10 PM ----------
Sorry didn't see the post about issues with where you pressed the screen. That one sounds like you may need to take it back in to have serviced. I tried what you said with squeezing the screen, and pressing the back in different spots. Nope, no issues like that. I would say it requires service.
nordis2010 said:
If you press on the bottom left corner of your screen the two little squares, it will show you what is loaded in memory. Every thing that comes up on that list on the left hand side is a opened application that is actively eating up your memory.
The only way to clear these apps once opened is to power the unit off, and then back on.
I'm just waiting on some one to give me a root app for .26 since the second I turned these both on they updated the OTA firmware which took them off .17
(
Click to expand...
Click to collapse
The button you refer to in the bottom left is the multi-tasking button. If you press it and swipe an app, it will be removed from that list. Android usually runs fine with lots of apps sitting in ram. The only real exception to this is apps that are poorly coded and will try to run in the background all the time.
If you want root look in the development section, there is a simple utility to let you downgrade to .17, root, voodoo backup, update, and restore.
I have same/similar problem see other thread
dsf3g said:
So yesterday I flexed the screen (basically pushed up ay the back, center with my fingers and down at thes sides with my thumbs) and the tablet started bounging between the home screen and the app tray at regular, 1/2 second intervals. back and forth, back and forth.
I also discovered that if I hold the tablet in portrait mode with my left thumb about 1/3 of the way up and sqeeze, the screen becomes completely un-responsive. if I ease up the pressure, it registers touches. I discovered this by readong a post by another user that had the issue (though I think in his case his screen would go haywire).
So I'm definitely taking this back to the store. The only question is whether its an exchange or a refund. I absolutely love the concept of this tagblet, and when it works its glorious. So if I can find one that doesn't suffer from these issues I'd love to hold on to it.
Click to expand...
Click to collapse
See here for my symptoms.
So, last night I took the tablet back to Best Buy and exchanged it (actually, had to drive to a second Best Buy because the one where I bought mine was sold out!). So far so good. Though I've only had the replacement a short time, I'm feeling good about this one. No hiccups so far. And upon running the initial setup I remembered that even during the initial setup of my first one, the screen had become unresponsive once. All in all I've got a good feeling about this one. And I do desperately want it to work because, man, I love the concept and execution of this thing.
Have you tried the creaky test with the new one to see if it's a manufacturing issue indicative of all TF300T's or whether it was just an isolated QC incident?
dsf3g said:
I'm wondering if other users have experienced this. I find that after spending some time with the Transformer 300, especially when moving the machine on and off the keyboard dock, the screen will start to act flaky. In some cases what I'm seeing are "phantom touches." The home screens will start wobbling back and forth, as if someone is half-swiping them. In one case, I was playing the game "Sentinel 3" and the screen started zooming in and out as if someone were pinching it. That's with the tablet undocked. With the tablet docked, sometimes what I'll find is that the screen will become un-responsive. I'll click areas like the app drawer ad nothing will happen.
This is all resolved by shutting the machine down and bringing it back up again. This has happened to me numerous times, enough, in fact that I'm pretty convinced I'll have to take it back to Best Buy. My only question at this point is whether to return or exchange.
The fact that shutting it down fixes the issues suggests to me that it's a software glitch, which could potentially be fixed with a future patch. But that also means that exchanging the device likely won't do me any good.
So I'm posting this to get some feedback from the community and see if others are experiencing these same issues. If not, then maybe I got flaky hardware (a loose connector or something).
Click to expand...
Click to collapse
Had the same problem from yesterday, I bought it from Amazon U.S and now i am in China which makes me hard to exchange it.
http://forum.xda-developers.com/showthread.php?t=1764971
Seems that this is a kinda major problem. Iv got same issues
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Related
Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll right to the second page. Then a couple seconds later, it'll scroll right again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!
Switchbitch said:
Sometimes, I'll place the handset down on a table or whatever, and completely of it's own accord, the screen will scroll left to the second page. Then a couple seconds later, it'll scroll left again to the third, and fourth. I'll pick it up and swipe back to the home screen and put it back down, and it'll do the same thing again. Basically.... wtf?
Sometimes it does it in menus aswell, scrolling down lists one by one every few seconds when the thing isn't even in my hands.
Has anyone else experienced this? I've had a couple of replacement handsets and it's done it on all of them!
Click to expand...
Click to collapse
It has happened to mine, intermittently. I was hoping that it was just a little piece of grit under the trackball and that it would stop, but now you've got me worried that it is a common fault. Mine is an unlocked white in the UK, bought from Devicewire and delivered around 10 days ago...
Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.
Switchbitch said:
Yup, I can comfirm it has happened to me with 3 white sim free Heros. It can happen when the device is completely undisturbed so i'm assuming it's some weird software glitch.
I can't even identify what causes it, to recreate the conditions. Seems totally random.
Click to expand...
Click to collapse
Hopefully a (rapid) firmware upgrade will sort it...
Could it be something on the touch screen?
I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.
The Jones said:
I think I have seen this too! Do we all have screen protectors on? I do on my Hero....
It seems to me like the people widget caused me some issues. I have removed it and the device is faster and this bug hasn't appeared for me at all since.
Click to expand...
Click to collapse
Screen protector, yes. And the People widget (which I find very useful!)
Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.
Haha this is getting interesting. I noticed some mousepointer jitter when I was using the PC at work today, with my Hero nearby. I'll investigate more today.
Mine doesn't have a screen protector, but I do use the people widget on my second page. I'll remove it and see if it makes a difference to the spontaneous scrolling.
I just got my white unlocked hero 3 days ago and I just noticed this problem for the first time. The home screen would move over 1 or 2 screens without me even doing anything. Im wondering if it was major lag from previous movements I made. Im sure this is a software bug, does anyone know if HTC releases software updates for their android devices? I just switched from an iphone and hope they would release updates and fixes like apple did when something was wrong with a software release.
This phone is what... a week since launch day? We are early adopters and will find bugs. There'll be an update soon I'm pretty sure.
I think there is some interference with Wifi/Other radio and the Hero screen.
When i put mine on my desk next to my PC i cannot press all buttons on the touch screen but the wheel and hardware keys still work. When i move it 1m away from my PC this behavior is gone.
This problem happened to me when I had wet hands. All I did was wipe the hero dry and it worked fine again.
Thiesen said:
Speaking about really weird things going on with the Hero. I can contribute with some funky stuff too:
When having my Hero near/under my mousecable the mousepointer (on the monitor) gets its own life. It starts moving randomly and begins to scroll the pages up and down in my browser WITHOUT me touching anything. I do have a cable connected mouse (USB). The phone has wifi, GPS and Network activated. I have not yet tested what happens with those turned off though.
Click to expand...
Click to collapse
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren
Ovek said:
This is due to the phones aggressively high SAR value (it's really really high). I would think twice before putting this phone in your pant pockets if you ever want to have chidren
Click to expand...
Click to collapse
Wow, really? I already have 2 so going to keep this in my pocket from now on!!!
Aaaaaaaand HTC didn't bother fixing this in the new rom. The T9 keyboard input bug and huge lag are also unchanged.
I can confirm that this odd bug still lurks around in the official 2.73.405.5 build.
It has been suggested that it migh be due to dirt inside the trackbal housing but then why would the homescreen suddenly scroll on its own without being touched? Maybe a sensor glitch? I don't know what solution HTC are using to read the movements of the trackball though... one thing is for sure; it's not a good one....
I'm 100% sure now it's not a hardware issue. It's happened on multiple Heros I've used, not long out the box either. The only thing I've noticed that indicates any kind of pattern to the apparent randomness is that it gets a lot worse when there's a lot of mobile data transfer going on. One time I physically couldn't get it to stay on the homescreen long enough to click an icon.
Just pitching in, exact same problem here. Very strange that everyone gets it to the right :/
Just notice on mine too, some automovement in menu and home
Upgraded yesterday to new firmware (modaco)
Could be an increase of trackball sensibili? I see a settings to tweak it on blackberry device...on android?
My keyboard misfires badly intermittenty. I know it's an old issue but I've never found a solution. The delete key inputs Smileys, the l strikes the spacebar...etc.
It does it with better keyboard also. I'm trying Smart keyboardPro now and it's good so far.
My question is, is this a deep software issue or a uncorrectable hardware issue?
thanks
toddsk said:
My keyboard misfires badly intermittenty. I know it's an old issue but I've never found a solution. The delete key inputs Smileys, the l strikes the spacebar...etc.
It does it with better keyboard also. I'm trying Smart keyboardPro now and it's good so far.
My question is, is this a deep software issue or a uncorrectable hardware issue?
thanks
Click to expand...
Click to collapse
Turn the screen on and off when this happens and it will be fixxed for a while until the stress builds up again.
I always turn the phone completely off and the keybord stops with the problem
Sent from my Nexus One using XDA App
Yeah, as Chopes said, turning the screen off and on works fine for me. Gets really annoying sometimes, I use Swype.
this is a constant problem for me and really the only reason I am considering the Nexus S despite it being a hideously ugly plastic turd.
currently though, the trackball is simply too important for me to lose. here's hoping gingerbread makes it less necessary by making it easier to interact with text via touch
The latest (Korean) radio version supposedly fixes that. I only had the issue a couple times, so I can't confirm.
Karolis said:
The latest (Korean) radio version supposedly fixes that. I only had the issue a couple times, so I can't confirm.
Click to expand...
Click to collapse
For me this didn't fix the problems mentioned at all.
While surfing the web I sometimes face them about every 30 minutes and always have to lock/unlock my N1 then to make it working properly again, although I have the newest OTA-update and (Korean) radio fw installed.
Strangely it seems as if these problems would occur less often when holding the screen clean...Don't know if that makes any sense!?
I have an issue where rapidly tapping the delete key selects text... not really sure why the heck that happens.
The only clue I can offer is that it only happens to me when I use one of several wall wart chargers that I have. One of the chargers seems to cause the phone to feel warmer than the others, and once it warms up, the KB goes wild. Removing the battery solves the problem and once plugged back in it doesn't recur till the following night when I plug it back into that particular charger.
Not a big samsung fan.
Is it a dead spot on your phone
I feel for you, this is a well know issue with the low-quality touch sensor panel used on the N1. The best evidence for this is seen with any application that is very touch dependent (like virtual keyboards). If you download any of the multi-touch testing apps in the Market and compare the results with any newer phone, the results are pretty sad. The Galaxy S for example can register 5 individual points at once, the G2/MyTouch 4G can see 4.
The charging/heating/screen going crazy problem is also common place - I run into it at least once a day.
I still love my Nexus, but this kind of craziness makes me think twice about HTC's decisions on parts.
Yes this definitely a major defect for a lot of n1's. I've done numerous swaps behind this issue, and every single one of them has suffered from this defect. As far as features are concerned, the n1 is the best I've had, but because HTC chose not to address the issue, I've decided not to purchase anything manufactured by HTC. Maybe if i only paid a couple hundred for this phone, i wouldnt be as disgruntled, but $600.00 is a lot for a phone with a defective touch panel. I'm so glad Samsung and others are providing better options out there. HTC will not get my money anymore.
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
okantomi said:
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
Click to expand...
Click to collapse
I use auto brightness, but I do not notice it changing during this happening
I got my XOOM with 3.2 on it
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
zehkaiser said:
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
Click to expand...
Click to collapse
I really don't know, let me do some testing and see what circumstances it is replicated under.
How would grounding be determined? Its not charging...
I do have it in a silicon/rubber case. Would that be a problem?
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
fransdw said:
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
Click to expand...
Click to collapse
Well you bring an interesting point. The device was in my hands but I was not actually touching it... It had a rubber sleeve on it.
I since got the Motorola hard case which has some areas exposed and I also disabled the lock screen, and I have not been able to replicate the problem at all.
The device was docked at one point, charging, and the problem showed up aagin (recalling from memory). The fix was to power off the screen and re-wake the device. This did involve touching it, so...maybe its an electrical thing?
P00r said:
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
Click to expand...
Click to collapse
I had this problem with the stock 3.2 ROM. I haven't done any calibration, and don't think I need to: it works perfectly majority of the time.
I'll reenable the lockscreen and try to replicate it again.
Okay I think I'm onto the problem
I opened the case just now, still lock screen disabled, pressed just the power button and the touchscreen was acting up again.. couldn't slide to scroll, but could tap/point only
I then put my thumb on the side, as if naturally holding it without a case, and it started working normally again without any kind of power cycle.
Thoughts?
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Elysian893 said:
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1068499
I bought the XOOM second hand from someone who claimed they hardly used it. Right now sitting infront of me, the bottom right, on the back edge, there is a small pressured crease as if it was dropped (looks like the corner of my phone when i dropped it on tile).
I personally have not dropepd it, but I throw this thing onto my bed all the time, it fell out of the dock onto my hard desk once, so yeah its been knocked around.
Will doing that mod void the warranty?
I found no warranty stickers or screws when I disassembled it. The back cover is made to slide down so that Moto can do the 4G upgrade, so I doubt they want to be fooling with that type of thing anyways. I can't say for certain that sticking a piece of foam in the back of your Xoom won't void the warranty, but I can say that it fixes the issue(which also could be covered by warranty if you can get someone to believe you've got the issue, I however could not, so I had to take it upon myself).
Alright
I just ran into the problem again playing a game.. seemed like the right half of my screen just stopped working intermittently. Kept playing and it returned to normal.
I may pop it open and try the foam thing. I'm pretty good with disassembling laptops.. I can't see this being much harder.
I picked up my Nexus 7 about a half hour ago, woke it up and all of the sudden it started clicking things on its own. I wasn't even touching the screen at all. I had to lock the device for it to stop doing it, and after waking it back up the touchscreen was twonky. I would touch, but it wouldn't register until like the 3rd click. I restarted the device and its fine again.
I have the screen separation issue, though its not bad and doesnt bother me so I havent considered sending it back. But now that it has a mind of its own, its kind of freaking me out. I am unable to replicate it so far and I can't find anybody on these forums who has the same problem. Any ideas what is going on?
it's another ghost unit...
Sent from my Nexus 7
sharp2G said:
it's another ghost unit...
Sent from my Nexus 7
Click to expand...
Click to collapse
So it's a hardware issue and I should get it replaced?
I had the same thing happen to me a couple weeks ago.
After waking it up from sleep it started touching itself.
I restarted the device and it hasn't happened since.
Hope I don't have to return it.
My god! IT'S ALIVE!
Sent from my Nexus 7 using xda premium
I had the same thing happen on Saturday. There were odd solid white line outlines around the icons as well. I had to force it to power off and restart it. It's been okay since.
Ken
I too experienced the issue. I can replicate the issue by running "Gallery" app, select an album, set it on Slide Show mode. Within 15 mins or so, it will start malfunctioning.
I've discovered how to reproduce the problem on my tablet:
1. Put the tablet to sleep by closing smart cover or using a magnet
2. Plug in wall charger
3. Open the smart cover and the touchscreen malfunctions
The screen does not malfunction when I put the device to sleep by pressing the power button and insert the charger.
Can anyone else confirm this happens to them or is it just me?
My nexus7 is controlling itself after 10 mins of playing a game... this is nuts?
EDIT:
Really PI$$ED off now. Travelled to the shop where I bought it. Told them they said "they have to see the problem" I sit there for 25 minutes playing a game, google earth...anything to create this problem.
NOTHING.
get back home!! gusss what? stupid tablet is controlling itself again! OMG this crap is annoying.
edit: I sold the nexus. It had a fault on the screen. I paid £70 and managed to get £80 for it so am happy with that at least
Same issue!! Is someone remotely hacking in??
I have seen the exact same issue on mine. Weird and very worrying. Have seen apps being opened and pages being scrolled. Has only happened twice in the past few weeks (that I have noticed). Have checked firewall logs on my home network, but unfortunately my ISP has made the UI more 'user friendly' even in advance mode so can't get any actually useful information from the logs (though I don't have any port forwarding active). My only guess is that it is therefore:
A) Random HW/SW issue - seems unlikely, but possible I guess
B) Some nefarious app giving external access (all apps from Play Store though)
Will try and get a video of it next time to put on Youtube nad have installed the logcat app (though to be honest I don't really know how to use it).
Anyone else seen this or have any suggestions on what to do?
drsp123 said:
I have seen the exact same issue on mine. Weird and very worrying. Have seen apps being opened and pages being scrolled. Has only happened twice in the past few weeks (that I have noticed). Have checked firewall logs on my home network, but unfortunately my ISP has made the UI more 'user friendly' even in advance mode so can't get any actually useful information from the logs (though I don't have any port forwarding active). My only guess is that it is therefore:
A) Random HW/SW issue - seems unlikely, but possible I guess
B) Some nefarious app giving external access (all apps from Play Store though)
Will try and get a video of it next time to put on Youtube nad have installed the logcat app (though to be honest I don't really know how to use it).
Anyone else seen this or have any suggestions on what to do?
Click to expand...
Click to collapse
May I ask. Have you used a case that has a magnet that may have touched the screen? I theorized that this may have happened to mine because right where the magnet clipped the case is right where fault started. When i touched the screen just on the edge in that spot it started going crazy.
So I sold as faulty
restlessrob said:
May I ask. Have you used a case that has a magnet that may have touched the screen? I theorized that this may have happened to mine because right where the magnet clipped the case is right where fault started. When i touched the screen just on the edge in that spot it started going crazy.
So I sold as faulty
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Click to collapse
Hi - I have briefly (only use it when travelling and have it in a bag to protect it from knocks and scrapes), but the case was never around when the screen has been off doing it's own thing....so I would be surprised if there was a link between a small magnet being near it a few times and a recurrent fault of some kind.
drsp123 said:
Hi - I have briefly (only use it when travelling and have it in a bag to protect it from knocks and scrapes), but the case was never around when the screen has been off doing it's own thing....so I would be surprised if there was a link between a small magnet being near it a few times and a recurrent fault of some kind.
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Click to collapse
I read somebody else used a case with a magnet and thought that slight chance that it could've caused the fault. I know on the one I had I could instantly recreate the problem by touching in that place a few times. perhaps just a coincidence?
Didn't work for me, just registers my own touches
Sent from my Nexus 7 using xda app-developers app
alimhaque98 said:
Didn't work for me, just registers my own touches
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
My device has a similar issue randomly. Detects inputs that aren't there. Most of the time it is one prolonged input. Sleep then wake and problem solved. I don't know if I have the screen seperation issue or not. My device is only two weeks old and has never seen a magnet before.
formerfreeagent said:
My device has a similar issue randomly. Detects inputs that aren't there. Most of the time it is one prolonged input. Sleep then wake and problem solved. I don't know if I have the screen seperation issue or not. My device is only two weeks old and has never seen a magnet before.
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Click to collapse
Bought 4 Nexus 7's for the family for Christmas and one unit had this issue. Read up about it before returning it the next day. Apparently it's a problem with the digitizer (I think that was what the hardware piece was called). Basically made the N7 unusable because it'd detect other "ghost" touches. Especially annoying when trying to unlock the device. Long story short, the unit was returned to Staples and replaced with a new one. So if you're is still under the "new buy" warranty I'd definitely try for a replacement.
Aes28 said:
,,, Basically made the N7 unusable because it'd detect other "ghost" touches. Especially annoying when trying to unlock the device. Long story short, the unit was returned to Staples and replaced with a new one ...
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Click to collapse
Ditto, + 1 here and my ex-N7 16GB WiFi unit was from local Staples, 1 of 2 "open-box" ones that they had in stock, no wonder manager was "kind" enough to approve a 10% discount for it, hmmm - SOB quite possibly knew it was a problem unit returned by another customer & just wanted to pass it on. It had 4.1.2 loaded and intially, the OTA upgrade to 4.2 seemed to make things better (false.)
It was horrible with the sluggish & un-responsive touchscreen and even unlocking, especially bad over time as I had managed to unlock the bootloader & root it to load custom Rom. It's as if the hardware had a keylogger installed and/or was hacked remotely, trying to take over the tablet and typing its own command as I input gmail account info & password - freaking mad crazy, to the point as others said, I started checking the wireless router's firewall & security logs, etc. for signs of breach, etc. and even release the DHCP to get a new external IP on our Fios link. Disabling WiFi seemed to at least "calm" it down but made the device useless. GPS radio/receiver also seemed to be defective. To make a long story short, it has been returned to Staple as we are within the holidays/14 days technology product return & exchange timeframe - and, of course, all 16GB WiFi models are out of stock everywhere - ended up paying the difference & traded up to a 32GB WiFi model - S/N beginning with "CAO"s and has 4.1.2 on it
Noticed the immediate difference - this one is perfect and no hardware issues whatsoever - and so far so good and with all the issues cited about 4.2 - staying with 4.1.2 for now by disabling the fraemwork, etc. to stop the annoying OTA upgrade reminder. Unlocked & rooted, tweaked it with the goodies & Flash Player 11.x loaded with Chrome browser removed, this is what a N7 should be like.
I have had a similar issue twice. I was reading a webpage when all of a sudden a pop up appears asking where I want to send it to, then it gives me a list eg. Dropbox , email, etc. I never press anything and I didn't even know what wanted to be sent lol. Hopefully its nothing serious.
Sent from my Nexus 7 using Tapatalk HD
nexus7
Fowarek said:
I picked up my Nexus 7 about a half hour ago, woke it up and all of the sudden it started clicking things on its own. I wasn't even touching the screen at all. I had to lock the device for it to stop doing it, and after waking it back up the touchscreen was twonky. I would touch, but it wouldn't register until like the 3rd click. I restarted the device and its fine again.
I have the screen separation issue, though its not bad and doesnt bother me so I havent considered sending it back. But now that it has a mind of its own, its kind of freaking me out. I am unable to replicate it so far and I can't find anybody on these forums who has the same problem. Any ideas what is going on?
Click to expand...
Click to collapse
i have the same problem,had my nexus since nov 2012 just started to do this mind of its own thing 1 week ago at any time for no reason any ideas anyone?????
mine does it to all the time especially if i slightly squeeze the bezel? i get random touches all over the screen?
I have a UK Advent Vega Tetra Note 7 (the Currys /PC World version) with a slide cover. Lately the touchscreen has been exhibiting a few intermittent problems. The most annoying is that when I hit a soft key or type a letter, the screen registers multiple touches. This is extremely frustrating when I hit the back button, only to close the entire application.
The pinch and zoom sometimes plays up to. I thought that might be related to the already-identified issue over the black area to the sides of the screen being touch sensitive when they really should not be. It means that your palm often inadvertently acts as a second finger when scrolling, and zooms the screen. However the problem seems deeper, as it can happen even when being careful not to touch the bezel. And if you hold the black area off to the side of the screen, it brings up a menu.
When browsing, occasionally the touch and hold works a bit randomly, for example, when you hold a link that you want to bring up in a new tab.
I have factory reset the tablet and the problem disappears, only to reappear later. And it isn't constant either - it comes and goes.
I wonder if the issue has something to do with the magnetic slide case? Or do users without the case also experience problems? It really is a pity, as this is a great tablet otherwise.
I've had issues similar. After going back to 4.3 they seemed to go away (battery life was better too). Now back on 4.4.2 and OTA 2.3 the problems are there again. It must be a software issue, hopefully it'll be fixed along with the battery life issues.
Roll on 4.5 and let's hope nvidia give us it.
downgrade?
BuToNz said:
I've had issues similar. After going back to 4.3 they seemed to go away (battery life was better too). Now back on 4.4.2 and OTA 2.3 the problems are there again. It must be a software issue, hopefully it'll be fixed along with the battery life issues.
Roll on 4.5 and let's hope nvidia give us it.
Click to expand...
Click to collapse
How did you downgrade? Is it just a case of a factory reset, then declining any upgrades?
I do hope Nvidia are aware of this problem. It really takes the shine of a good tablet.
BelfastGonzo said:
How did you downgrade? Is it just a case of a factory reset, then declining any upgrades?
I do hope Nvidia are aware of this problem. It really takes the shine of a good tablet.
Click to expand...
Click to collapse
Look here for an Advent guide to reflashing the 4.3 ROM:
http://www.adventcomputers.co.uk/product-download-select/296
You can ignore the updates afterwards. By no means though is 4.3 perfect, there is problems with the GPS and various other things that have been fixed in the latest versions.
Personally I found the latest to be best overall - Minus the battery life issues and some minor stylus/touchscreen issues.
Thank you BuToNz. I developed touchscreen problems when using the stylus after updating to 4.4.2, sensitivity was lost in an area the size of a large coin, if it registered anything in this zone it was just a messed up line. I downgraded as per the link details to 4.3 and the touchscreen with stylus is fine again.. Left feedback with Nvidia, hopefully they can repair this.
BelfastGonzo said:
I have a UK Advent Vega Tetra Note 7 (the Currys /PC World version) with a slide cover. Lately the touchscreen has been exhibiting a few intermittent problems. The most annoying is that when I hit a soft key or type a letter, the screen registers multiple touches. This is extremely frustrating when I hit the back button, only to close the entire application.
The pinch and zoom sometimes plays up to. I thought that might be related to the already-identified issue over the black area to the sides of the screen being touch sensitive when they really should not be. It means that your palm often inadvertently acts as a second finger when scrolling, and zooms the screen. However the problem seems deeper, as it can happen even when being careful not to touch the bezel. And if you hold the black area off to the side of the screen, it brings up a menu.
When browsing, occasionally the touch and hold works a bit randomly, for example, when you hold a link that you want to bring up in a new tab.
I have factory reset the tablet and the problem disappears, only to reappear later. And it isn't constant either - it comes and goes.
I wonder if the issue has something to do with the magnetic slide case? Or do users without the case also experience problems? It really is a pity, as this is a great tablet otherwise.
Click to expand...
Click to collapse
BuToNz said:
I've had issues similar. After going back to 4.3 they seemed to go away (battery life was better too). Now back on 4.4.2 and OTA 2.3 the problems are there again. It must be a software issue, hopefully it'll be fixed along with the battery life issues.
Roll on 4.5 and let's hope nvidia give us it.
Click to expand...
Click to collapse
jbartle said:
Thank you BuToNz. I developed touchscreen problems when using the stylus after updating to 4.4.2, sensitivity was lost in an area the size of a large coin, if it registered anything in this zone it was just a messed up line. I downgraded as per the link details to 4.3 and the touchscreen with stylus is fine again.. Left feedback with Nvidia, hopefully they can repair this.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2787574
tegra note touch faulty
me 2 facing the same problem pls help..
There is a known issue that has existed since the tablet was launched where sometimes if you wake the screen by opening the cover, the touchscreen can become erratic or unresponsive. If you do a quick sleep/wake with the power button, it usually fixes it. Why Nvidia hasn't been able to fix this after a year is baffling and part of why I held off on getting a Shield Tab (among other reasons).
rchrdcrg said:
There is a known issue that has existed since the tablet was launched where sometimes if you wake the screen by opening the cover, the touchscreen can become erratic or unresponsive. If you do a quick sleep/wake with the power button, it usually fixes it. Why Nvidia hasn't been able to fix this after a year is baffling and part of why I held off on getting a Shield Tab (among other reasons).
Click to expand...
Click to collapse
This has been consistent with mine and I can live with it, however recently randomly after a day or two of use, if I turn off the tab with the power button and have it charging, when I go to use it again after a random time, I get a completely unresponsive touchscreen after powering it back up with the button. No response from the screen at all. Buttons work fine, and a hard power down fixes the issue just fine, but no amount of play with either the power button or screen cover or even stylus fixes the non responsive screen. Very strange.
Still love every bit of this tab, but do hope for a Android 5.0 update soon for both it and my Shield Portable.