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hey guys starting the 20 of this month most data plans will be changed... lots of things are happening and the worst part is now the customer will be held liable for data used under the wrong plan so for all the people i have helped over the past couple and the people on the media max plan months PLEASE PM me so i can change things for you come the 20th. i just found out about these changes today and also you will no longer be able to add medianet unlimited or mediamax plans with a PDA IMEI... again if you have a mediamax plan you will be held liable for any and all data usage on a "wrong feature" if you have the 39.99 pda plan or any media max plan PM on or after the 20th so i can make sure that you dont get screwed over by the company... also while im at it please do not PM because you went over on something and need credit on your account.. please just PM me if you need me to make changes to your account also if your going to PM me the things i need right off the bat are
PHONE NUMBER!!!!!
the name of the account
and the last four of the social..
... im not very active on the board but i always try to reply to my PM's...
Umm, What?
Do you work for att or something. How you going to make changes to my account? Does this affect plans that have been grandfathered over from cingular? I would expect some sort of message from ATT before i got charged ANYTHING extra. i already pay 79.95 a month. If i get screwed there will be hell to pay for ATT.
Ummm
Anybody that posts private info here should be shot. Call AT&T...
secion8 said:
Umm, What?
Do you work for att or something. How you going to make changes to my account? Does this affect plans that have been grandfathered over from cingular? I would expect some sort of message from ATT before i got charged ANYTHING extra. i already pay 79.95 a month. If i get screwed there will be hell to pay for ATT.
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evohome said:
Anybody that posts private info here should be shot. Call AT&T...
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Click to collapse
n00bs! Use the search bar!
Yeah he does. He changed plans around for people here so that they could use the 19.99 MEdiaMax plan on their 8525. Pretty nice of him, made it easy for those who wished to do so. I did it by myself on the internet site and I had it for close to a year...actually I just cancelled it and installed nodata so that I could save a few pennies (financial situations...)
Anyway, you're fine. If you have the correct plan for your phone then no worries...it's for us that gave the fist to AT&T and paid for a cell phone data plan on a PDA.
@Gynga...
Man that sucks! I've heard about the IMEI sweeps before but I never had a problem. All the people that did get caught just played naive and got credited back... Looks like you've got some work to do!
The good news I think is that some of the plans went down by 5 bucks or so...
I guess when I go back to using cell data I've got to get the official plan.... bummer...
Why can't you just **cough**change your IMEI to an old broken phone you have laying around**cough**?
AT&T
More power to you broth'a. AT&T has just swallowed up my hometown wireless carrier Edge Wireless, and i am totally not looking forward to their grip on data and squeezing us customers for every fraction of change they can get
intrglctcrevfnk said:
n00bs! Use the search bar!
Yeah he does. He changed plans around for people here so that they could use the 19.99 MEdiaMax plan on their 8525. Pretty nice of him, made it easy for those who wished to do so. I did it by myself on the internet site and I had it for close to a year...actually I just cancelled it and installed nodata so that I could save a few pennies (financial situations...)
Anyway, you're fine. If you have the correct plan for your phone then no worries...it's for us that gave the fist to AT&T and paid for a cell phone data plan on a PDA.
@Gynga...
Man that sucks! I've heard about the IMEI sweeps before but I never had a problem. All the people that did get caught just played naive and got credited back... Looks like you've got some work to do!
The good news I think is that some of the plans went down by 5 bucks or so...
I guess when I go back to using cell data I've got to get the official plan.... bummer...
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Click to collapse
thanks for the support on the matter and yes data plans are droppi9ng the new PDA unlimited will be 30 but have no messaging andif you do want messaging its now 5 bux more than it was before... also the 5mb of data will be taken away so starting on the 20th it will be 1500 messages for 15 bux.. in my opinion the customer is getting screwed over on this one. i think that the changes were made to stop reps from flipping features there have been alot of internal changes to stop the flipping going on everywhere it sucks cuz i can still be flipped and get chargebacks but if i flip i dont get paid... oh well al good things must come to an end... to be fair if the people i helped out wanna make the changes come the 20th they will have first priority... but everyone that PM's me will get helped....
inneyeseakay said:
Why can't you just **cough**change your IMEI to an old broken phone you have laying around**cough**?
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they've updated thesystem so that even tho you have an old IMEI on the system we know what you are really using kinda sucks i was about to put myself on the mediamax plan as well for my treo... if you guys have the data only plan thats 39.99 PM me also i'll drop it down when the price plans change.. remember tis better to help a brotha out then to go online and do it yourself where no1 but ATT gets paid for it
please help me spread the word by posting this on the other phone model boards as weel or if i can even get an admin to sticky my first post on the boards so ppl know and get screwed over hard i would really appreciate your help
Okay what about the Unlimited smartphone would we have problems with that? I just want to make sure I don't spend an extra $20 if I don't have to.
When I got my MDA I went to a Kiosk where a friend works and he added MediaMax + Unlimited M2M txt for for a certain amount. That Kiosk is no longer there but the plan was added by an ATT Employee and not by me online, will my plan still change on the 20th? If so I'll have an MDA and an 8525 for sale shortly. I'll get out of the PDA phone market completely and buy a Shine or some other trendy slide phone.
Ok i have a question. The screen the at&t people use at the store and when I call in show me having my old samsung d807. I had the unlimited data $20 plan on that phone. I bought my 8525 out right about 8 months ago and have been using it ever since and the at&t people still see my d807. So are you saying soon they will see my 8525? i switch back and forth between the 2 phones every week. I use the d807 if Im going out for a night of hard partying and usally keep the sim in till the battery dies. How will at&t know which phone Im using if they dont know right now?
So if I am reading this right, this will only affect people that are on any of the Media Bundle plans not the people that are on the PDA plans?
Is this correct?
Gary
I think I was misunderstood... Say I have an old broken RAZR, If I were to CHANGE the IMEI on my 8525 to the one from my RAZR, would AT&T still know which phone I was using?
inneyeseakay said:
I think I was misunderstood... Say I have an old broken RAZR, If I were to CHANGE the IMEI on my 8525 to the one from my RAZR, would AT&T still know which phone I was using?
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Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
niftydl said:
Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
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I work for AT&T too. The 3G network does support video calls but you need the right phone to do it. I'm pretty sure the sync, a737, and the slim can do it. But of course, you have too add it onto your plan. From what I've been told, WM6 was suppose to let us do video calls also, but I haven't seen it yet.
And Gyngabread Man, my hat is off to you, way to tap the feature market!
imile said:
I work for AT&T too. The 3G network does support video calls but you need the right phone to do it. I'm pretty sure the sync, a737, and the slim can do it. But of course, you have too add it onto your plan. From what I've been told, WM6 was suppose to let us do video calls also, but I haven't seen it yet.
And Gyngabread Man, my hat is off to you, way to tap the feature market!
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hey gotta make money somehow right and also i dont wanna see fellow modders get screwed by the up coming chages........ OK READ THIS CAREFULLY!!!!!!!! IF YOU ARE USING A PDA AND ARE ON A MEDIANET PLAN.... YOU WILL BE CHARGED... IF YOU HAVE A NORMAL PHONE REFLECTED ON YOUR ACCOUNT UT ARE USING A PDA ON A MEDIANET PLAN YOU WILL BE CHARGED!!!!! DAMMIT !!!!!!!! PLEASE STOP ASKING QUESTION THAT I ANSWERED IN MY FIRST POST. as for the smartphone i honestly dont know.. but all the old plans are going to be grandfathered so if you have it you will stay on it but you will be charged....3G DOES SUPPORT VIDEO CALLS PLEASE LOOK UP THE FACTS BEFORE GETTING ANGRY AND POSTING.. ITS CALLED VIDEO SHARE AND IT ROCKS!!!!!!!!!! i do it on my BJ1 and SYNC
Iphone plan
Gyngabread Man said:
please help me spread the word by posting this on the other phone model boards as weel or if i can even get an admin to sticky my first post on the boards so ppl know and get screwed over hard i would really appreciate your help
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Hey thanks for the heads up! I have an iphone as well as my 8525 and i switch them out regulary, the sim card. Is there anything you can do for the iphone?
Thanks
I bought a PDA unlimited plan for 39.99, AT&T charged me but didn't put me on the plan, then sends me a bill for $1700 for one month of using the 8525 on the medianet plan! After initialy saying they can't do anything about it, when I screamed and shouted at them, they finally cancelled the charges.
Then the same problem happened the next month!
I'm now living in dread of the third bill.
niftydl said:
Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
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Click to collapse
I don't think you're right there - I bought a 3125 when I switched to AT&T - the only phone "they know" I have. However, everytime I switch the sim to my HTC TyTN (Not the 8525 - the TyTN) it automatically updates and reads I have an 8525 - it's strange though - it almost never updates the otherway - I can have the sim in the 3125 for a week and my online account will still read I'm using an 8525 - I think there system is designed to show you using the phone which has the greatest possible data consumption possible so they can bilk you on plans or something
Switch to T-Mobile -- Get a Mac
Ok just joking about getting a mac.
Long story short, I changed my cellphone to N1 last month from my old Nokia 5800 XM with the unlimited $15 data plan. Not surprisingly, they forced the $25 dollars smartphone data plan on me soon after I swapped the sim card.
But considering I use wifi mainly on my phone, I called today to downgrade my data plan to the $15 200mb tier as the option doesn't show up in my online account feature section. And apparently, the lady on the phone doesn't know her business too much. She asked me what phone model I was using several times and asked me if it's a smart phone. I had to articulate word by word "google. nexus. one." to her so she could put it down. Before that, she just assumed I was using an iPhone, lol. And also she sounded quite confused about the data plans AT&T has. After some long wait on hold, she cheerfully told me she successfully changed my data plan to $15. So I logged into my account and surprisingly found out the feature of my data plan is:
Data Unlimited: Quick Messaging/Basic Phones
AT&T Recommends $15.00 N/A Unlimited Current
Didn't the honest me just tell her that I was using a nexus one and it's a smart phone? I guess she really doesn't know too much about phone tech even though she works as a customer service rep for AT&T. But I don't blame her for that. Well, even though if somehow in the future they find out there's some mistake and revoke the change, I wouldn't mind because I don't use that much 3g data anyway.
I wouldn't go out of my way, but if that force you to upgrade or realize the error just know it's the correct charge.
Wow you got an awesome plan that is hard to get anymore. Nice
Not a bad plan! Hopefully it will last...
yea i hope it lasts for you too. hey guys on a side note. is that whole "Google charing you on your phone bill" option in place already? because im buying apps and oddly enough, my AT&T bill is coming up $10-$40 dollars extra for the past 3 months
also....since we both got AT&T.....you happen to have her rep number? i wanna call and try to get her so i can try my luck with her
Oh everyone, I guess I spoke too soon. This morning I found out they changed my plan to $25 again. I guess it's the system automation.
I called them again and this time the Guy there apparently know I'm using a HTC phone. But still he couldn't change my plan as he needed me to call from another phone to get the IMEI number. I guess I'll try to call again then.
Sent from my Nexus One using XDA App
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
RogerPodacter said:
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
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Click to collapse
Not if you're on an old att "blue" plan
* Orig att wireless, pre cingular
best of luck in getting it changed, I was tempted to jump to iphone 4 but would like to have the unlimited data. On local carrier I have the nexus one with a $14.99 unlimited data & unlimited text, tough to find another carrier that can do that.
I bought my Xoom on VerizonWireless.com, with a month-to-month plan which I intended to cancel, and just use wifi (or tether). When I turned it on for the first time, it tried to activate, and it failed (I received instructions with it on how to activate but I haven't done them yet). After failing it told me to go somewhere in Settings to activate as well.
Since then it has asked me only one time upon turning on if I wanted to activate, and I said no. If I never activate my line will I ever be billed for it? So far it's not on my statement at all. My friend did something similar with a phone where he bought a phone for contract price by adding an additional line, but never activated it and they eventually just took the unactivated line off his plan and he kept the phone lol
Just wondering if anyone else was also in this situation or if they've contacted Verizon for it yet, thanks!
Alpha Axl said:
I bought my Xoom on VerizonWireless.com, with a month-to-month plan which I intended to cancel, and just use wifi (or tether). When I turned it on for the first time, it tried to activate, and it failed (I received instructions with it on how to activate but I haven't done them yet). After failing it told me to go somewhere in Settings to activate as well.
Since then it has asked me only one time upon turning on if I wanted to activate, and I said no. If I never activate my line will I ever be billed for it? So far it's not on my statement at all. My friend did something similar with a phone where he bought a phone for contract price by adding an additional line, but never activated it and they eventually just took the unactivated line off his plan and he kept the phone lol
Just wondering if anyone else was also in this situation or if they've contacted Verizon for it yet, thanks!
Click to expand...
Click to collapse
You should get billed because you basically signed a month to month contract. If you plan to use the data, you should call them for help. If not, you should call them and tell them to refund your money because verizon service is not required anymore (they changed this requirement last minute).
You have to cancel this month-to-month service within 72 hours or they charge you the $35 activation fee and the amount of $ for your first month of service. If you cancel in the first 3 day window, you will get the $35 activation taken off your bill, and be charged once for whatever few mb of data you used up to this point.
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
sunnyd119 said:
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
Click to expand...
Click to collapse
You can skip/cancel activation completely as it is not required. You should be able to use your personal WiFi for internet. If you want to use Verizon data, you should contact them for assistance as I did not sign up for Verizon service so I do not know why it would be failing activation.
keitht said:
You can skip/cancel activation completely as it is not required. You should be able to use your personal WiFi for internet. If you want to use Verizon data, you should contact them for assistance as I did not sign up for Verizon service so I do not know why it would be failing activation.
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I got the Wifi part, Its just that I will start traveling tomo for work so I was trying to activate my Xoom on verizon, but it keeps failing on me, I was just wondering if there was something I had to do in this process. I got it from best buy without activation, thinking that I would activate it myself later, but I guess that was a bad idea. Anyone have a solution?
store
sunnyd119 said:
I got the Wifi part, Its just that I will start traveling tomo for work so I was trying to activate my Xoom on verizon, but it keeps failing on me, I was just wondering if there was something I had to do in this process. I got it from best buy without activation, thinking that I would activate it myself later, but I guess that was a bad idea. Anyone have a solution?
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Click to collapse
You are not required to do anything other than click activate in the wireless settings under mobile network, if it will not activate by doing that then you must take it into verizon because the problem is on their end. This process however should not take long.
I would recommend going to a larger verizon store rather than smaller local stores. The Xoom is still new and a few stores I went into trying to find out some information had not even seen one yet.
EDIT: since you bought it at best buy and had not activated it there, in order to activate the device you must go into verizon. The reason being that they require a credit check (even on the month to month plan) and if it returns with bad credit, you will be required to put a deposit of up to 400$ (again even without signing the 2 year contract) but with that said activation will be quick and your first month bill will get about 65$ added to it in activation fees and sur harges.
sunnyd119 said:
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
Click to expand...
Click to collapse
Settings -> Wireless & Networks -> Mobile Networks -> Activate Device
Let me know if that works!
RadDudeTommy said:
You are not required to do anything other than click activate in the wireless settings under mobile network, if it will not activate by doing that then you must take it into verizon because the problem is on their end. This process however should not take long.
I would recommend going to a larger verizon store rather than smaller local stores. The Xoom is still new and a few stores I went into trying to find out some information had not even seen one yet.
EDIT: since you bought it at best buy and had not activated it there, in order to activate the device you must go into verizon. The reason being that they require a credit check (even on the month to month plan) and if it returns with bad credit, you will be required to put a deposit of up to 400$ (again even without signing the 2 year contract) but with that said activation will be quick and your first month bill will get about 65$ added to it in activation fees and sur harges.
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Click to collapse
Well then it seems that I will be making a trip to the verizon store tomorrow. Thank you for letting me know, I wouldn't have to worry about my credit, I am in good shape. I just can't understand why it couldn't be as simple as the ipad att activation, where it required me to just enter my credit card, and nothing else. Well a great tablet I guess is always haunted with different problems, but thank you kind sir for your response.
Sent from my Xoom using XDA App
Alpha Axl said:
Settings -> Wireless & Networks -> Mobile Networks -> Activate Device
Let me know if that works!
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Haha, this is what I have been trying and no luck, its funny the area I live in is great for verizon coverage too. Oo well I go to verizon tomorrow and try.
Sent from my Xoom using XDA App
You're Welcome
sunnyd119 said:
Well then it seems that I will be making a trip to the verizon store tomorrow. Thank you for letting me know, I wouldn't have to worry about my credit, I am in good shape. I just can't understand why it couldn't be as simple as the ipad att activation, where it required me to just enter my credit card, and nothing else. Well a great tablet I guess is always haunted with different problems, but thank you kind sir for your response.
Sent from my Xoom using XDA App
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Click to collapse
You're Welcome, and I agree completely with you. The ability to activate right off your ipad is a great feature that avoids extra charges.
Even without signing a 2 year contract and going with the month to month plan, you won't be charged for canceling (You will be paying the month after, not pre-paid, so you don't pay the month ahead and get allotted data, you pay after, and if you go over your allotted data, you get charged) but you will have a 15$ re-activation fee when you want to start back up.
Not quite desirable, I'm hoping verizon will be making a true pre-paid account for tablets soon (apparently they have it for smart phones)
Glad to have helped, I hope you get your Xoom activated before you leave!
I bought my Atrix on launch day after having left ATT the previous June for Sprint (Evo). Before leaving I had an iPhone 3GS with unlimited data.
I called ATT yesterday to see if a simple phone call could restore my unlimited data plan instead of having to do the iphone 2g sim card trick. Long story short, I now have unlimited data again! Here is the key piece of information that I learned.
If you EVER had unlimited data, call ATT and kindly explain that you have a BUSINESS REASON for unlimited data. It will have to get approved by a manager, but I was specifically told that "business reason" is the key words you need to use to get the switch approved.
FYI: When I left ATT the first time, we had two phones on the account. One of the numbers, my wife's, stayed on the account. So, we technically didn't quit ATT for that year since my wife stayed with ATT. Not sure if thats relevant or not.
Good Luck!
EDIT: My "Business Reasons" were that I am an IT consultant and use my Atrix for remote access to clients. The CSR was very understanding and the manager practically auto-approved the change. I don't know for sure if having had unlimited data before is required or if simply having business needs for more data are enough. Anyone else care to give it a shot?
This was a news article a few weeks ago. AT&T wants to win any customers back.
I was able to get mine back just by asking for a supervisor, no reason needed.
Yea,........that didn't work so well for me. I have been trying to get mine back for months now. I even went as far as giving them the feature code for it. Just blew me off. Talked to two different supervisors.
I called and left a message with the AT&T office lady that called me about when I complained about the HSUPA. I am hoping on Monday, I can talk her into giving me it back. (with a little HSUPA thrown in the mix).
Gr8Danes said:
Yea,........that didn't work so well for me. I have been trying to get mine back for months now. I even went as far as giving them the feature code for it. Just blew me off. Talked to two different supervisors.
I called and left a message with the AT&T office lady that called me about when I complained about the HSUPA. I am hoping on Monday, I can talk her into giving me it back. (with a little HSUPA thrown in the mix).
Click to expand...
Click to collapse
You won't get HSUPA, that's a software update on the phone, not on your account or anything to do with the towers near you. Good luck getting it back though!
link12245 said:
You won't get HSUPA, that's a software update on the phone, not on your account or anything to do with the towers near you. Good luck getting it back though!
Click to expand...
Click to collapse
Yea, I am aware of that......she is the one that called me when I complained about the Atrix not having it. I figure while I call and ask for an update on when we will be receiving that, maybe I will hit her up for putting the unlimited data back on for me as a good deed for not giving us HSUPA right away.
I can confirm this did not work for me :'( back to 2g trick for me, if only I can find someone to let me borrow.
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
Crackdroid said:
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
Click to expand...
Click to collapse
Autocorrect owned!! Sad when your phone doesn't know its own name. Hope this works will try tomorrow
Sent from my MB860 using XDA App
Crackdroid said:
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
Click to expand...
Click to collapse
If you had unlimited data for your iPhone and switched to the Atrix and maybe were told by a rep in an AT&T store that for some reason you couldn't keep it, you were fooled. I'd go back into an AT&T store.... possibly a different one, and inquire about it. I had a whole mess to go through when i activated my Atrix (ordered it with one of my parent's upgrades, so i wouldn't have to pay full price).... and at first it was activated under my mom's number.... so they had to reassign her iPhone to her number, then when they assigned the Atrix to my number, she showed me the overview of the services for my phone number, at which point i noticed that it was no longer under the unlimited plan. She called someone, and mentioned this to them..... and they changed it over on their end. I guess they might have a way of looking up whether or not you actually did have it previously.... but either way, you SHOULD have been able to keep your unlimited plan. I think even when i thought about pre-ordering it online before it's release, it had the unlimited data plan in the list and auto-selected.
elementaldragon said:
If you had unlimited data for your iPhone and switched to the Atrix and maybe were told by a rep in an AT&T store that for some reason you couldn't keep it, you were fooled. I'd go back into an AT&T store.... possibly a different one, and inquire about it. I had a whole mess to go through when i activated my Atrix (ordered it with one of my parent's upgrades, so i wouldn't have to pay full price).... and at first it was activated under my mom's number.... so they had to reassign her iPhone to her number, then when they assigned the Atrix to my number, she showed me the overview of the services for my phone number, at which point i noticed that it was no longer under the unlimited plan. She called someone, and mentioned this to them..... and they changed it over on their end. I guess they might have a way of looking up whether or not you actually did have it previously.... but either way, you SHOULD have been able to keep your unlimited plan. I think even when i thought about pre-ordering it online before it's release, it had the unlimited data plan in the list and auto-selected.
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Click to collapse
I thought that was the case. I called AT&T and told them that I use to have unlimited data and told them that I usually go over 2gb before my cycle is up and after talking to several reps, they finally reactivated it! Thanks a lot for this thread because having only 2gb of data a month was really starting to aggravate me...
Spaztazim said:
Autocorrect owned!! Sad when your phone doesn't know its own name. Hope this works will try tomorrow
Sent from my MB860 using XDA App
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Click to collapse
HAHAHA! I hate autocorrect on this phone sometimes.... #FAIL
That's why i like Swype. type Atrix in manually.... and it remembers it. TADA!
Not to mention after a few uses, it's easy as hell.... and quite often more accurate than the multitouch keyboard. so used to typing really quick with my ex-iPhone 4 and having auto-correct fix some minor mistakes..... then going to Android's multitouch keyboard which seems to have not much of any autocorrect for most stuff.... found myself using the backspace button rather often.
Crackdroid said:
I thought that was the case. I called AT&T and told them that I use to have unlimited data and told them that I usually go over 2gb before my cycle is up and after talking to several reps, they finally reactivated it! Thanks a lot for this thread because having only 2gb of data a month was really starting to aggravate me...
Click to expand...
Click to collapse
what did you do to get this done? can you give us some details?
In his comment on the previous page, he said when he bought his Atrix, he was told he could not keep his unlimited plan, which was a lie. That's it... Plain & simple. Not some workaround... Just fixing a mistake by an ill-informed representative.
Sent from my MB860 using XDA App
elementaldragon said:
In his comment on the previous page, he said when he bought his Atrix, he was told he could not keep his unlimited plan, which was a lie. That's it... Plain & simple. Not some workaround... Just fixing a mistake by an ill-informed representative.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Yea what he said lol
Unlimited data plan for Atrix with tethering? Is it possible?
Hi - I just moved from iphone 4 unlimited data to Atrix 4G and was told that, in order to add tethering, I couldn't have unlmited data anymore. Does anybody know if there is a way around this? I wanted to add tethering so i could get rid of my dedicated USB modem (and the $60/month charge) and, hoping to see 4G speeds sooner rather than later on the atrix, an Atrix Hotspot would give me better speeds than the USD modem.
I know you can go unlimited iphone to unlimited Atrix but can you do that and have tethering? Any advice would be appreciated.
Only way to tether and have unlimited is with one of the workarounds. Not exactly sure what they are though. unlimited + tethering from AT&T themselves would be like voluntary network suicide.
Sent from my MB860 using XDA App
so did anyone else get this to work besides main poster?
i shall take some advice from here as i will soon be getting "the worlds most powerful smartphone". on a 2GB cap. what kind of ****ery is that. but i guess.
i will go a month with the 2 GB cap, then call in enraged that i only have a 2GB cap. lol. see how it goes.
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
AllGamer said:
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
Click to expand...
Click to collapse
after dropping my unlimited data at verizon i figured i was pretty much screwed and any other company (AT&T and Sprint suck in DFW from my experience) it was gonna cost more for worse... I was pretty determined to get this plan working. i guess its the cheapo in me
My experience was super simple……after reading up online prior to attempting.
Walked into T-Mobile store after seeing Wal-Mart did not have the SIM only activation kits. I paid 10$ for the kit after insisting to the Tmo store that I did not need them to set me up with anything.
Went home then plugged in the EMI,SIM & Activation code to the T-Mobile website. Funded the account and picked the plan… Done
(using Google voice for my number)
Did not have to talk with anyone and the whole process took maybe an hour.
My experience is delightful too. Since i read about ur post, i have little bit of scare about the walmart prepaid SIM card and Tmobile prepaid SIM card.
Luckily, I been into the shop so many time. All the employee know me, when i get in...they thought i getting the 49.99 value family plan, but i tell them i got the $30 prepaid plan from walmart but walmart run out of SIM card and was told to get one from Tmobile store. They had their time, they were very puzzle when i told them. But there is one experience lady went online and read about the plan, and surprisingly, she manage to figure thing out. One thing she mentions is "they had to activate the SIM card through the Tmobile website instead of their system" I think that is what saved me.
From my experience, if you going to let Tmobile employee do this, be sure they know what they are doing and you know what they are doing.
---------- Post added at 12:51 AM ---------- Previous post was at 12:48 AM ----------
btw, i join Tmobile Samsung Galaxy S2 family. Welcome me?
hahhahhahahah!
I did this today, didn't have any problems at all activating.
Followed the discussion on Slickdeals on this, and bought my sim card from Amazon for less than free, like 2 something, and it came with 3 something of T-Mobile credit on it.
I went onto the T-Mobile online activations website, and activated my sim card on the 5GB $30 plan. To pay I bought a discount refill pin that came instantly from CallingMart.
Smooth sailing all around.
theyownus said:
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
Click to expand...
Click to collapse
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
I'd love to do a deal like this. How do you get the phone? They go for over $500! I'm getting one via T-Mobile corporate rate and it's still twice that $30 rate for only 2gb data,unlim text and 500 talk! I'd much rather have the $30 5g data unlim text 100 min deal....
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
I really wish reps would read their email. But it may have been indirect you went to. This plan is only avalible at walmart and online. Tmobile retail stores have no way of activating this plan or switching you to it. If for some reason you change off of it there is no going back you will need to start again per the training materials provided by corporate. As for the number once a number is ported to tmobile no you cant port it again. They need to do a reuse request that can take up to 72 hours to complete. Glad its all working for you now and am very impressed you got prepaid to credit you anything.
Sent from my SGH-T989 using xda premium
iloveandroid16 said:
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
This must be the most helpful answer in the history of xda! You win!
Sent from my SGH-T989 using xda premium
Born_Immaculate88 said:
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
Click to expand...
Click to collapse
Not as much trouble for sure, but remember after I received it I still ran into problems trying to activate online...
Sent from my SGH-T989 using xda premium
Hotspot?
Can you get an Android phone to act as a hotspot with this plan?
Dang, I feel for you man.
I didn't have to go through all that though.
I was already a T-Mobile customer out of contract. I seen that the prepaid plans were so much cheaper than the 95 something I was paying a month, so I switched over to prepaid.
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
No hassle whatsoever
Sent from my SGH-T989 using xda premium
kikbuttcheerleader said:
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
Click to expand...
Click to collapse
Were you able to keep your old T-Mobile phone number, or did you need to activate with a new number?
My ordeal was not as bad as yours (for which sounds like a hell of a time.)
I purchased a $30 dollar phone from Wal-Mart the night prior to the $30 dollar plan being released.
Then purchased outright a GS2 from the local T-Mobile store, activated the SIM card on the $30 dollar pre-paid phone, then called T-Mobile support to port the number over.
I was quoted 24-48 hours, I was previously on Virgin Mobile with a Triumph and realized this really takes like 5 minutes.
After 48 hours I called and complained, they told me, it'll port over soon, no worries.
Called 24 hours after that, demanded to talk to the 'porting department' if there is one, and I talked to someone who did it right then and there, right to the point where he told me to reboot the phone and voila, my number was ported. From then it took about 4 hours to get full service/data, and a full 24 hours before I could go in and edit settings/profiles and stupid WebGuard settings on T-Mobile.com
Here's to hoping T-Mobile stays afloat and the pre-paid plan, If I have to port again i'm going to literally just call directly to the port department.
We all learn from these things, but the $30 plan is sooo worth it.
I'm on an unlimited family plan with my best friend right now & we're splitting the $150 bill, but he's been seriously pissing me off lately & I'm thinking of just telling him to go to hell & switching to this plan. Are there free night & weekend minutes or mobile to mobile with this? If not I'm thinking I could get around that with google voice & GrooveIP. Hmm.......
kabuk1 said:
Are there free night & weekend minutes or mobile to mobile with this? Hmm.......
Click to expand...
Click to collapse
Unfortunately not, and I haven't dabbled with VOIP yet. I'll share what I find out
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
djmasters said:
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
Click to expand...
Click to collapse
Something to consider, unless you have already cancelled your post account, is to port your number out to another service provider without picking up hardware (to avoid restock fees/wasting a store's on-hand stock) then giving the activations department a ring and having them port in your number from X to replace the "temp" number you have now with the WM plan.