hey guys starting the 20 of this month most data plans will be changed... lots of things are happening and the worst part is now the customer will be held liable for data used under the wrong plan so for all the people i have helped over the past couple and the people on the media max plan months PLEASE PM me so i can change things for you come the 20th. i just found out about these changes today and also you will no longer be able to add medianet unlimited or mediamax plans with a PDA IMEI... again if you have a mediamax plan you will be held liable for any and all data usage on a "wrong feature" if you have the 39.99 pda plan or any media max plan PM on or after the 20th so i can make sure that you dont get screwed over by the company... also while im at it please do not PM because you went over on something and need credit on your account.. please just PM me if you need me to make changes to your account also if your going to PM me the things i need right off the bat are
PHONE NUMBER!!!!!
the name of the account
and the last four of the social..
... im not very active on the board but i always try to reply to my PM's...
Umm, What?
Do you work for att or something. How you going to make changes to my account? Does this affect plans that have been grandfathered over from cingular? I would expect some sort of message from ATT before i got charged ANYTHING extra. i already pay 79.95 a month. If i get screwed there will be hell to pay for ATT.
Ummm
Anybody that posts private info here should be shot. Call AT&T...
secion8 said:
Umm, What?
Do you work for att or something. How you going to make changes to my account? Does this affect plans that have been grandfathered over from cingular? I would expect some sort of message from ATT before i got charged ANYTHING extra. i already pay 79.95 a month. If i get screwed there will be hell to pay for ATT.
Click to expand...
Click to collapse
evohome said:
Anybody that posts private info here should be shot. Call AT&T...
Click to expand...
Click to collapse
n00bs! Use the search bar!
Yeah he does. He changed plans around for people here so that they could use the 19.99 MEdiaMax plan on their 8525. Pretty nice of him, made it easy for those who wished to do so. I did it by myself on the internet site and I had it for close to a year...actually I just cancelled it and installed nodata so that I could save a few pennies (financial situations...)
Anyway, you're fine. If you have the correct plan for your phone then no worries...it's for us that gave the fist to AT&T and paid for a cell phone data plan on a PDA.
@Gynga...
Man that sucks! I've heard about the IMEI sweeps before but I never had a problem. All the people that did get caught just played naive and got credited back... Looks like you've got some work to do!
The good news I think is that some of the plans went down by 5 bucks or so...
I guess when I go back to using cell data I've got to get the official plan.... bummer...
Why can't you just **cough**change your IMEI to an old broken phone you have laying around**cough**?
AT&T
More power to you broth'a. AT&T has just swallowed up my hometown wireless carrier Edge Wireless, and i am totally not looking forward to their grip on data and squeezing us customers for every fraction of change they can get
intrglctcrevfnk said:
n00bs! Use the search bar!
Yeah he does. He changed plans around for people here so that they could use the 19.99 MEdiaMax plan on their 8525. Pretty nice of him, made it easy for those who wished to do so. I did it by myself on the internet site and I had it for close to a year...actually I just cancelled it and installed nodata so that I could save a few pennies (financial situations...)
Anyway, you're fine. If you have the correct plan for your phone then no worries...it's for us that gave the fist to AT&T and paid for a cell phone data plan on a PDA.
@Gynga...
Man that sucks! I've heard about the IMEI sweeps before but I never had a problem. All the people that did get caught just played naive and got credited back... Looks like you've got some work to do!
The good news I think is that some of the plans went down by 5 bucks or so...
I guess when I go back to using cell data I've got to get the official plan.... bummer...
Click to expand...
Click to collapse
thanks for the support on the matter and yes data plans are droppi9ng the new PDA unlimited will be 30 but have no messaging andif you do want messaging its now 5 bux more than it was before... also the 5mb of data will be taken away so starting on the 20th it will be 1500 messages for 15 bux.. in my opinion the customer is getting screwed over on this one. i think that the changes were made to stop reps from flipping features there have been alot of internal changes to stop the flipping going on everywhere it sucks cuz i can still be flipped and get chargebacks but if i flip i dont get paid... oh well al good things must come to an end... to be fair if the people i helped out wanna make the changes come the 20th they will have first priority... but everyone that PM's me will get helped....
inneyeseakay said:
Why can't you just **cough**change your IMEI to an old broken phone you have laying around**cough**?
Click to expand...
Click to collapse
they've updated thesystem so that even tho you have an old IMEI on the system we know what you are really using kinda sucks i was about to put myself on the mediamax plan as well for my treo... if you guys have the data only plan thats 39.99 PM me also i'll drop it down when the price plans change.. remember tis better to help a brotha out then to go online and do it yourself where no1 but ATT gets paid for it
please help me spread the word by posting this on the other phone model boards as weel or if i can even get an admin to sticky my first post on the boards so ppl know and get screwed over hard i would really appreciate your help
Okay what about the Unlimited smartphone would we have problems with that? I just want to make sure I don't spend an extra $20 if I don't have to.
When I got my MDA I went to a Kiosk where a friend works and he added MediaMax + Unlimited M2M txt for for a certain amount. That Kiosk is no longer there but the plan was added by an ATT Employee and not by me online, will my plan still change on the 20th? If so I'll have an MDA and an 8525 for sale shortly. I'll get out of the PDA phone market completely and buy a Shine or some other trendy slide phone.
Ok i have a question. The screen the at&t people use at the store and when I call in show me having my old samsung d807. I had the unlimited data $20 plan on that phone. I bought my 8525 out right about 8 months ago and have been using it ever since and the at&t people still see my d807. So are you saying soon they will see my 8525? i switch back and forth between the 2 phones every week. I use the d807 if Im going out for a night of hard partying and usally keep the sim in till the battery dies. How will at&t know which phone Im using if they dont know right now?
So if I am reading this right, this will only affect people that are on any of the Media Bundle plans not the people that are on the PDA plans?
Is this correct?
Gary
I think I was misunderstood... Say I have an old broken RAZR, If I were to CHANGE the IMEI on my 8525 to the one from my RAZR, would AT&T still know which phone I was using?
inneyeseakay said:
I think I was misunderstood... Say I have an old broken RAZR, If I were to CHANGE the IMEI on my 8525 to the one from my RAZR, would AT&T still know which phone I was using?
Click to expand...
Click to collapse
Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
niftydl said:
Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
Click to expand...
Click to collapse
I work for AT&T too. The 3G network does support video calls but you need the right phone to do it. I'm pretty sure the sync, a737, and the slim can do it. But of course, you have too add it onto your plan. From what I've been told, WM6 was suppose to let us do video calls also, but I haven't seen it yet.
And Gyngabread Man, my hat is off to you, way to tap the feature market!
imile said:
I work for AT&T too. The 3G network does support video calls but you need the right phone to do it. I'm pretty sure the sync, a737, and the slim can do it. But of course, you have too add it onto your plan. From what I've been told, WM6 was suppose to let us do video calls also, but I haven't seen it yet.
And Gyngabread Man, my hat is off to you, way to tap the feature market!
Click to expand...
Click to collapse
hey gotta make money somehow right and also i dont wanna see fellow modders get screwed by the up coming chages........ OK READ THIS CAREFULLY!!!!!!!! IF YOU ARE USING A PDA AND ARE ON A MEDIANET PLAN.... YOU WILL BE CHARGED... IF YOU HAVE A NORMAL PHONE REFLECTED ON YOUR ACCOUNT UT ARE USING A PDA ON A MEDIANET PLAN YOU WILL BE CHARGED!!!!! DAMMIT !!!!!!!! PLEASE STOP ASKING QUESTION THAT I ANSWERED IN MY FIRST POST. as for the smartphone i honestly dont know.. but all the old plans are going to be grandfathered so if you have it you will stay on it but you will be charged....3G DOES SUPPORT VIDEO CALLS PLEASE LOOK UP THE FACTS BEFORE GETTING ANGRY AND POSTING.. ITS CALLED VIDEO SHARE AND IT ROCKS!!!!!!!!!! i do it on my BJ1 and SYNC
Iphone plan
Gyngabread Man said:
please help me spread the word by posting this on the other phone model boards as weel or if i can even get an admin to sticky my first post on the boards so ppl know and get screwed over hard i would really appreciate your help
Click to expand...
Click to collapse
Hey thanks for the heads up! I have an iphone as well as my 8525 and i switch them out regulary, the sim card. Is there anything you can do for the iphone?
Thanks
I bought a PDA unlimited plan for 39.99, AT&T charged me but didn't put me on the plan, then sends me a bill for $1700 for one month of using the 8525 on the medianet plan! After initialy saying they can't do anything about it, when I screamed and shouted at them, they finally cancelled the charges.
Then the same problem happened the next month!
I'm now living in dread of the third bill.
niftydl said:
Att has a database of most (if not all) the IMEIs they have sold in stores/online. This can be confirmed by checking your online account. Anytime I change my sim into an ATT branded phone, it automatically updates on the account. The good news is that they can't tell foreign identifier, like my HTC TyTN, so as far as they are concerned - I have a razr. Their data plans are still absurd. The fact that the 3G network does not support video calls is also absurd. They milk the ignorant consumers for any $ they can. Go figure.
Click to expand...
Click to collapse
I don't think you're right there - I bought a 3125 when I switched to AT&T - the only phone "they know" I have. However, everytime I switch the sim to my HTC TyTN (Not the 8525 - the TyTN) it automatically updates and reads I have an 8525 - it's strange though - it almost never updates the otherway - I can have the sim in the 3125 for a week and my online account will still read I'm using an 8525 - I think there system is designed to show you using the phone which has the greatest possible data consumption possible so they can bilk you on plans or something
Switch to T-Mobile -- Get a Mac
Ok just joking about getting a mac.
Related
Anyone make it into the back end of the phone yet?
I have a Mogul on a SERO plan. From what I have read the Hero will not work on a SERO plan. The only way i see around that is to put the Mogul ESN in the Hero. Has anyone been able to edit the ESN of the device?
Probably won't happen for quite a while, if at all. You're better off getting rid of SERO and negotiating for some discounts off of your plan honestly.
You do realize modifying the ESN is illegal right?
bump......
it is not illegal in every situation. if you are not causing fraud by the action of cloning the esn, I do not believe that it is criminal (i.e. if I take my old sanyo backup phone that I no longer use, clone it's ESN to a sprint HERO, then use the HERO on my SERO account, I am not being fraudulent as I am using my own ESN on my own plan). my view of it anyways.
i'm also curious to learn how to do this. Though i read that the ESN is encoded in the hardware of some phones, can this be the case for Sprint Hero?
-dima
ya im curious too. ihave touch pro and want to use android on my sero. sprint is being a dictator and saying that I cant use a particular handset cuz my plan doesnt pay them enough money? hey i have unlimited data/text 500 min. i dont need another frickn plan.
craig198 said:
ya im curious too. ihave touch pro and want to use android on my sero. sprint is being a dictator and saying that I cant use a particular handset cuz my plan doesnt pay them enough money? hey i have unlimited data/text 500 min. i dont need another frickn plan.
Click to expand...
Click to collapse
ditto.........................
yes i would like to know this as well, i want to get my sprint hero on boost mobile cdma, not to be confused with boost mobile iden,
i have my old sprint lg rumor on the network and could easily get this esn and give it to my hero
now boost is owned by sprint so this should not be too difficult, anybody have any luck with this?
hey guys so i found this forum who have successfully changed the esn/meid for the sprint hero and since im new to this im just completely lost
hope you guys can make more sense of this than i can, just read the thread through real quick
http://www.mobile-files.com/forum/showthread.php?t=121547
also i have an open thread in this forum as well dealing with the same subject
http://forum.xda-developers.com/showthread.php?t=579870
i rly see the light at the end of the tunnel, lets all put our heads together to make this happen as soon as possible
No need to mod the esn. Call retentions.
ruskiyab said:
No need to mod the esn. Call retentions.
Click to expand...
Click to collapse
have you been successful getting an android phone on sero?
ruskiyab said:
No need to mod the esn. Call retentions.
Click to expand...
Click to collapse
Retentions will give you 2 options... Everything Plus Referral OR switch to everything data see if you get a corp discount; Retentions can no longer just give everything away or do this and that just because you feel you deserve it. Also the HERO, PRE, PIXI, instinct are ESN locked to require a specific plan. (Everything data, Everything Plus Referral, or a business plan) Your better off with the Everything data 450, get the any mobile anytime and yearly upgrades rather then 22 months.
As to the person looking at cloning the ESN from their old Mogoul or even the LG on BOOST, that is fraud. You are looking to do something against the Terms and Conditions of your agreement. Not being under does contract does not mean that you are not obligated to abide by the terms and conditions of Sprint. Make the Jump drop sero, Get more perks, and your life will be easier. Plus you get a discount every 12 months!
pileosnafu said:
Make the Jump drop sero, Get more perks, and your life will be easier. Plus you get a discount every 12 months!
Click to expand...
Click to collapse
says the conditioned mind blindly succumbed to "their" way.....
i bought my phone cash money, and am not under sprint therefore not obliged to anything but my own desires
pileosnafu said:
Make the Jump drop sero, Get more perks, and your life will be easier. Plus you get a discount every 12 months!
Click to expand...
Click to collapse
negative, cowboy. EPRP or everything data with my corp discount would cost $30 more a month. That's $360 a year. Cash money in my pocket beats a "discount" every year - blows it out of the water, really. I have everything I need in my SERO 500 plan for $30 a month, I'm not under the illusion that more is better.
I'll try my luck with an ESN swap before bowing to "the man".
tp2 on sero, but eyeing hero too
So has anybody got HTC Hero on Boost Unlimited CDMA?
I need to know because im trying to get a Samsung moment on Boost. I try to access the xda page from above and i dont have permisiion. Is it possible to activate an Android phone on Boost CDMA with data and phone call working?
the xda thread i made was deleted by the mods, i had a good easy to follow step by step guide however the first link i put up which was where i got the info from has finally been updated and now has a guide too, it isnt as detailed as the one i made but u can get by...
http://www.mobile-files.com/forum/showthread.php?t=121547
now...... I can confirm I have an HTC Sprint Hero on boost Mobile CDMA service and i still havent figured out how to get EvDo to work but 1x data works just fine for me, only problem is visual voicemail doesnt work, so u either have to just call vociemail every now and then to check your messages or get google voice to get notifications on your phone
goodluck
ch_ee_ko said:
the xda thread i made was deleted by the mods, i had a good easy to follow step by step guide however the first link i put up which was where i got the info from has finally been updated and now has a guide too, it isnt as detailed as the one i made but u can get by...
http://www.mobile-files.com/forum/showthread.php?t=121547
now...... I can confirm I have an HTC Sprint Hero on boost Mobile CDMA service and i still havent figured out how to get EvDo to work but 1x data works just fine for me, only problem is visual voicemail doesnt work, so u either have to just call vociemail every now and then to check your messages or get google voice to get notifications on your phone
goodluck
Click to expand...
Click to collapse
does wifi work as well?
andyjeezy said:
does wifi work as well?
Click to expand...
Click to collapse
of course wifi has nothing to do with the service provider you are on
Now, I know there are lots of threads on this already and I took a few minutes skimming search results and didn't find this answered.
Basically, I was hoping to switch myself to the $10 internet plan on T-Mobile rather than paying the $25 internet plan. I bought my phone unlocked from Google.com and not subsidized through T-Mobile. However, when I asked to switch to the other plan, they asked me for my IMEI number on my phone.
Has anyone else been asked for their IMEI when switching to a different data plan? Do they actually have a database of the existing N1 IMEI numbers or are they simply trying to build one? Would I be better off grabbing an old Razr and giving them that IMEI then switching back to my N1?
Lots of questions! Haha.
Anyway, if anyone could shed a bit of light on this I would very much appreciate it.
No, a few months after the initial G1 release T-Mobile caught on to the "scam" and closed the loophole. You have to have an Android data plan now or nothing.
evilkorn said:
No, a few months after the initial G1 release T-Mobile caught on to the "scam" and closed the loophole. You have to have an Android data plan now or nothing.
Click to expand...
Click to collapse
Confirmed--when I got my N1 and switching from a BB plan to an Android plan.
evilkorn said:
No, a few months after the initial G1 release T-Mobile caught on to the "scam" and closed the loophole. You have to have an Android data plan now or nothing.
Click to expand...
Click to collapse
bloke226 said:
Confirmed--when I got my N1 and switching from a BB plan to an Android plan.
Click to expand...
Click to collapse
Hmm.. I was under the impression that this was solely for subsidized phones which they already had IMEI's for.
So, in the end, you're stuck paying the extra cost for the Android version of Web even if you bought it unlocked then huh?
Nedlinin said:
Hmm.. I was under the impression that this was solely for subsidized phones which they already had IMEI's for.
So, in the end, you're stuck paying the extra cost for the Android version of Web even if you bought it unlocked then huh?
Click to expand...
Click to collapse
Pretty much--don't know what to tell you I bought the phone outright since I didn't want to kill my plan to be forced on the N1 T-Mobile individual plan for at least 4 months...and I was forced to go onto the $25/mos plan from my $20/mos BlackBerry plan.
EDIT: They didn't ask me for what my IMEI number was though. In T-Mobile's system it will probably say I still use a BlackBerry device
The IMEI numbers update automatically in the system on a 2 day lag. So whatever phone you use today will reflect in their system on Saturday. As far as the $10 data plan, it will not work. It should say something to the effect that "you don't have the proper provisioning" or something like that. Basically your eating up too much bandwidth. You obviously had enough money to buy a Nexus 1, but won't pay for the premium data plan? That's the same thing as buying a brand new Ferrari and asking your friends for gas money to go out? At least I see it that way
srt4john said:
The IMEI numbers update automatically in the system on a 2 day lag. So whatever phone you use today will reflect in their system on Saturday. As far as the $10 data plan, it will not work. It should say something to the effect that "you don't have the proper provisioning" or something like that. Basically your eating up too much bandwidth. You obviously had enough money to buy a Nexus 1, but won't pay for the premium data plan? That's the same thing as buying a brand new Ferrari and asking your friends for gas money to go out? At least I see it that way
Click to expand...
Click to collapse
I see... bummer.
And, as far as buying an N1 and not paying for the premium plan, the premium plan is great as long as you have a job to afford it. When you get laid off, not so much.
Nedlinin said:
I see... bummer.
And, as far as buying an N1 and not paying for the premium plan, the premium plan is great as long as you have a job to afford it. When you get laid off, not so much.
Click to expand...
Click to collapse
Seriously, you're joking right?
You can't afford the $15 price difference?
Then you should cancel your phone altogether.
Wow, some people are douchebags.
Re: T-Mobile Data Plan?
Now, I know there are lots of threads on this already and I took a few minutes skimming search results and didn't find this answered.
Basically, I was hoping to switch myself to the $10 internet plan on T-Mobile rather than paying the $25 internet plan. I bought my phone unlocked from Google.com and not subsidized through T-Mobile. However, when I asked to switch to the other plan, they asked me for my IMEI number on my phone.
Has anyone else been asked for their IMEI when switching to a different data plan? Do they actually have a database of the existing N1 IMEI numbers or are they simply trying to build one? Would I be better off grabbing an old Razr and giving them that IMEI then switching back to my N1?
Lots of questions! Haha.
Anyway, if anyone could shed a bit of light on this I would very much appreciate it.
Click to expand...
Click to collapse
I am currently using a 5.99 plan on my nexus. fast 3.5g internet for really cheap price. it works just fine. they have my imei. they know I am using the internet like that but they don't do anything about it. by simply putting in the epc.tmobile.com apn you'll get full internet on any plan. but this only works for the nexus. no other android phone can use this because tmobile provides the phones not Google.
Re: T-Mobile Data Plan?
I see... bummer.
And, as far as buying an N1 and not paying for the premium plan, the premium plan is great as long as you have a job to afford it.
Click to expand...
Click to collapse
Seriously, you're joking right?
You can't afford the $15 price difference?
Then you should cancel your phone altogether.
Click to expand...
Click to collapse
$15 more a month over years adds up. and in this economy money is hard to come by. no need to flame the guy.
Henchman said:
Seriously, you're joking right?
You can't afford the $15 price difference?
Then you should cancel your phone altogether.
Click to expand...
Click to collapse
I appreciate your input but I need my phone.
@Carbon: did you give them your Nexus's IMEI number or a different phones? Also, did you buy yours unlocked or subsidized?
carbonfiber1 said:
I am currently using a 5.99 plan on my nexus. fast 3.5g internet for really cheap price. it works just fine. they have my imei. they know I am using the internet like that but they don't do anything about it. by simply putting in the epc.tmobile.com apn you'll get full internet on any plan. but this only works for the nexus. no other android phone can use this because tmobile provides the phones not Google.
Click to expand...
Click to collapse
Interesting to know more how you were able to achieve the $5.99 plan
bloke226 said:
Interesting to know more how you were able to achieve the $5.99 plan
Click to expand...
Click to collapse
From what I have been able to find out, if you had the old $6 T-Zones, you were able to be grandfathered in when they cancelled the service. The cheapest net they offer now is the "Phone First/Web2Go" internet which is $10 a month. Essentially the same thing just 4$ more.
Nedlinin said:
From what I have been able to find out, if you had the old $6 T-Zones, you were able to be grandfathered in when they cancelled the service. The cheapest net they offer now is the "Phone First/Web2Go" internet which is $10 a month. Essentially the same thing just 4$ more.
Click to expand...
Click to collapse
Thanks for the reply, interesting they do grandfathering
srt4john said:
Basically your eating up too much bandwidth. You obviously had enough money to buy a Nexus 1, but won't pay for the premium data plan? That's the same thing as buying a brand new Ferrari and asking your friends for gas money to go out? At least I see it that way
Click to expand...
Click to collapse
Good analogy. However, people don't get rich by spending money. If you can find a way to pay less, you do it. Some people made a financial stretch to afford the N1 and now cannot afford to pay for a premium data service.
Data service is data service and should not be dependent on device. At least I see it that way.
Hey, I'm all fur finding ways to pay as little as possible.
But let's not pretend an extra $15 is breaking the bank.
Hello, I just cancelled my cable TV after realising u rarely watch the 200 channels available.
And all the network channels i can get using a $15 pair if rabbit ears.
HD, .5.1
Next to go is the phone. Experimenting with magic jack this month.
All I want to pay for is high speed internet.
I'll save at least $120 a month
I think the grandfathering is BS because when I first got my G1 I had T-Zones on my old v3 and they made me switch to the newer data plan. To clarify, they had to do it because of activating the phone, so I don't know if you just buy it outright and don't tell them it could work.
Nedlinin said:
@Carbon: did you give them your Nexus's IMEI number or a different phones? Also, did you buy yours unlocked or subsidized?
Click to expand...
Click to collapse
I got my phone unlocked. I didnt give them my IMEI, they automatically know it once your sim card is in the phone. Ive had the 5.99 tzones plan for a while now, but this article should help you out http://www.tech-recipes.com/rx/5381...ed-data-for-5-99-works-wiphone-and-nexus-one/
edit: this comment by a user might also be helpful.
"as an alternative, i was able to set this up without customer service's help. this was more than a year ago when I setup tzones to work on my treo 650. the trick was that i had an old phone sony ericcson t300 that i had purchased back in 2000 or 2001. I keep it around because if i have an emergency where my phone or my wife's phone stops working i can transfer the sim card quickly to a working phone to make/receive a call. So here's what i did:
setup my sim card in the t300.
make a call or send a text message; long enough to let the t-mobile servers detect that I have switched phones.
log in to t-mobile.com
verify that my phone is now detected as a t300. if not, click on the "not my phone" and change it.
next, adjust service plans, t-zones appears on the list.
add tzones to your billing cycle. make any additional changes you need to make.
save the settings.
change your sim card back to the original phone.
setup the phone for t-zones service"
T-mobile has two data plans.
1) Data plan
2) Sidekick data plan
They have a ton of different pricing for number 1) , the $10 smart web, the $15 dollar smartphone plan, and the $25 android plan.
(I'm not even including all the grandfathered plans like t-zone/t-mobile shadow/blackberry,etc)
The point being they are all the same, they use the same servers, they are all unlimited, so If you can manage to get any of those plans on your bill you will have full 3g/HSPA speed internet on your phone, regardless of what phone it is.
Long story short, I changed my cellphone to N1 last month from my old Nokia 5800 XM with the unlimited $15 data plan. Not surprisingly, they forced the $25 dollars smartphone data plan on me soon after I swapped the sim card.
But considering I use wifi mainly on my phone, I called today to downgrade my data plan to the $15 200mb tier as the option doesn't show up in my online account feature section. And apparently, the lady on the phone doesn't know her business too much. She asked me what phone model I was using several times and asked me if it's a smart phone. I had to articulate word by word "google. nexus. one." to her so she could put it down. Before that, she just assumed I was using an iPhone, lol. And also she sounded quite confused about the data plans AT&T has. After some long wait on hold, she cheerfully told me she successfully changed my data plan to $15. So I logged into my account and surprisingly found out the feature of my data plan is:
Data Unlimited: Quick Messaging/Basic Phones
AT&T Recommends $15.00 N/A Unlimited Current
Didn't the honest me just tell her that I was using a nexus one and it's a smart phone? I guess she really doesn't know too much about phone tech even though she works as a customer service rep for AT&T. But I don't blame her for that. Well, even though if somehow in the future they find out there's some mistake and revoke the change, I wouldn't mind because I don't use that much 3g data anyway.
I wouldn't go out of my way, but if that force you to upgrade or realize the error just know it's the correct charge.
Wow you got an awesome plan that is hard to get anymore. Nice
Not a bad plan! Hopefully it will last...
yea i hope it lasts for you too. hey guys on a side note. is that whole "Google charing you on your phone bill" option in place already? because im buying apps and oddly enough, my AT&T bill is coming up $10-$40 dollars extra for the past 3 months
also....since we both got AT&T.....you happen to have her rep number? i wanna call and try to get her so i can try my luck with her
Oh everyone, I guess I spoke too soon. This morning I found out they changed my plan to $25 again. I guess it's the system automation.
I called them again and this time the Guy there apparently know I'm using a HTC phone. But still he couldn't change my plan as he needed me to call from another phone to get the IMEI number. I guess I'll try to call again then.
Sent from my Nexus One using XDA App
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
RogerPodacter said:
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
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Not if you're on an old att "blue" plan
* Orig att wireless, pre cingular
best of luck in getting it changed, I was tempted to jump to iphone 4 but would like to have the unlimited data. On local carrier I have the nexus one with a $14.99 unlimited data & unlimited text, tough to find another carrier that can do that.
Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!
highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it
thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.
For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.
Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks
You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
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Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!
I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.
I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks
I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App
Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.
He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?
Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
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Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
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Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.
On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.
What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.
I bought my Atrix on launch day after having left ATT the previous June for Sprint (Evo). Before leaving I had an iPhone 3GS with unlimited data.
I called ATT yesterday to see if a simple phone call could restore my unlimited data plan instead of having to do the iphone 2g sim card trick. Long story short, I now have unlimited data again! Here is the key piece of information that I learned.
If you EVER had unlimited data, call ATT and kindly explain that you have a BUSINESS REASON for unlimited data. It will have to get approved by a manager, but I was specifically told that "business reason" is the key words you need to use to get the switch approved.
FYI: When I left ATT the first time, we had two phones on the account. One of the numbers, my wife's, stayed on the account. So, we technically didn't quit ATT for that year since my wife stayed with ATT. Not sure if thats relevant or not.
Good Luck!
EDIT: My "Business Reasons" were that I am an IT consultant and use my Atrix for remote access to clients. The CSR was very understanding and the manager practically auto-approved the change. I don't know for sure if having had unlimited data before is required or if simply having business needs for more data are enough. Anyone else care to give it a shot?
This was a news article a few weeks ago. AT&T wants to win any customers back.
I was able to get mine back just by asking for a supervisor, no reason needed.
Yea,........that didn't work so well for me. I have been trying to get mine back for months now. I even went as far as giving them the feature code for it. Just blew me off. Talked to two different supervisors.
I called and left a message with the AT&T office lady that called me about when I complained about the HSUPA. I am hoping on Monday, I can talk her into giving me it back. (with a little HSUPA thrown in the mix).
Gr8Danes said:
Yea,........that didn't work so well for me. I have been trying to get mine back for months now. I even went as far as giving them the feature code for it. Just blew me off. Talked to two different supervisors.
I called and left a message with the AT&T office lady that called me about when I complained about the HSUPA. I am hoping on Monday, I can talk her into giving me it back. (with a little HSUPA thrown in the mix).
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You won't get HSUPA, that's a software update on the phone, not on your account or anything to do with the towers near you. Good luck getting it back though!
link12245 said:
You won't get HSUPA, that's a software update on the phone, not on your account or anything to do with the towers near you. Good luck getting it back though!
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Yea, I am aware of that......she is the one that called me when I complained about the Atrix not having it. I figure while I call and ask for an update on when we will be receiving that, maybe I will hit her up for putting the unlimited data back on for me as a good deed for not giving us HSUPA right away.
I can confirm this did not work for me :'( back to 2g trick for me, if only I can find someone to let me borrow.
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
Crackdroid said:
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
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Autocorrect owned!! Sad when your phone doesn't know its own name. Hope this works will try tomorrow
Sent from my MB860 using XDA App
Crackdroid said:
I really hope this works. Def will try tomorrow cuz I use to have unlimited data for my iPhone but when I switched over to the Attic they forced me to get rid of it! Blower!
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If you had unlimited data for your iPhone and switched to the Atrix and maybe were told by a rep in an AT&T store that for some reason you couldn't keep it, you were fooled. I'd go back into an AT&T store.... possibly a different one, and inquire about it. I had a whole mess to go through when i activated my Atrix (ordered it with one of my parent's upgrades, so i wouldn't have to pay full price).... and at first it was activated under my mom's number.... so they had to reassign her iPhone to her number, then when they assigned the Atrix to my number, she showed me the overview of the services for my phone number, at which point i noticed that it was no longer under the unlimited plan. She called someone, and mentioned this to them..... and they changed it over on their end. I guess they might have a way of looking up whether or not you actually did have it previously.... but either way, you SHOULD have been able to keep your unlimited plan. I think even when i thought about pre-ordering it online before it's release, it had the unlimited data plan in the list and auto-selected.
elementaldragon said:
If you had unlimited data for your iPhone and switched to the Atrix and maybe were told by a rep in an AT&T store that for some reason you couldn't keep it, you were fooled. I'd go back into an AT&T store.... possibly a different one, and inquire about it. I had a whole mess to go through when i activated my Atrix (ordered it with one of my parent's upgrades, so i wouldn't have to pay full price).... and at first it was activated under my mom's number.... so they had to reassign her iPhone to her number, then when they assigned the Atrix to my number, she showed me the overview of the services for my phone number, at which point i noticed that it was no longer under the unlimited plan. She called someone, and mentioned this to them..... and they changed it over on their end. I guess they might have a way of looking up whether or not you actually did have it previously.... but either way, you SHOULD have been able to keep your unlimited plan. I think even when i thought about pre-ordering it online before it's release, it had the unlimited data plan in the list and auto-selected.
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I thought that was the case. I called AT&T and told them that I use to have unlimited data and told them that I usually go over 2gb before my cycle is up and after talking to several reps, they finally reactivated it! Thanks a lot for this thread because having only 2gb of data a month was really starting to aggravate me...
Spaztazim said:
Autocorrect owned!! Sad when your phone doesn't know its own name. Hope this works will try tomorrow
Sent from my MB860 using XDA App
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HAHAHA! I hate autocorrect on this phone sometimes.... #FAIL
That's why i like Swype. type Atrix in manually.... and it remembers it. TADA!
Not to mention after a few uses, it's easy as hell.... and quite often more accurate than the multitouch keyboard. so used to typing really quick with my ex-iPhone 4 and having auto-correct fix some minor mistakes..... then going to Android's multitouch keyboard which seems to have not much of any autocorrect for most stuff.... found myself using the backspace button rather often.
Crackdroid said:
I thought that was the case. I called AT&T and told them that I use to have unlimited data and told them that I usually go over 2gb before my cycle is up and after talking to several reps, they finally reactivated it! Thanks a lot for this thread because having only 2gb of data a month was really starting to aggravate me...
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what did you do to get this done? can you give us some details?
In his comment on the previous page, he said when he bought his Atrix, he was told he could not keep his unlimited plan, which was a lie. That's it... Plain & simple. Not some workaround... Just fixing a mistake by an ill-informed representative.
Sent from my MB860 using XDA App
elementaldragon said:
In his comment on the previous page, he said when he bought his Atrix, he was told he could not keep his unlimited plan, which was a lie. That's it... Plain & simple. Not some workaround... Just fixing a mistake by an ill-informed representative.
Sent from my MB860 using XDA App
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Yea what he said lol
Unlimited data plan for Atrix with tethering? Is it possible?
Hi - I just moved from iphone 4 unlimited data to Atrix 4G and was told that, in order to add tethering, I couldn't have unlmited data anymore. Does anybody know if there is a way around this? I wanted to add tethering so i could get rid of my dedicated USB modem (and the $60/month charge) and, hoping to see 4G speeds sooner rather than later on the atrix, an Atrix Hotspot would give me better speeds than the USD modem.
I know you can go unlimited iphone to unlimited Atrix but can you do that and have tethering? Any advice would be appreciated.
Only way to tether and have unlimited is with one of the workarounds. Not exactly sure what they are though. unlimited + tethering from AT&T themselves would be like voluntary network suicide.
Sent from my MB860 using XDA App
so did anyone else get this to work besides main poster?
i shall take some advice from here as i will soon be getting "the worlds most powerful smartphone". on a 2GB cap. what kind of ****ery is that. but i guess.
i will go a month with the 2 GB cap, then call in enraged that i only have a 2GB cap. lol. see how it goes.