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What are the correct setting to obtain internet

?? I cant get my internet to work. It just keeps saying to retry and when i try to get on the web it takes me to the mytmobile web page? I need help. Am i missing something im on a non contract 39.99 plan
Sent from my SGH-T849 using XDA App

Is this with the sim card that came with your tab? I'm really curious. Try calling tmobile and see if they give you another apn setting. Many people are facing the same problem.
Sent from my Samsung Galaxy Tab

Moved to general as not development

Same results here
I have the even more plus plan on tmobile. Asked the sales rep if I could just keep my plan and usw my current sim, she said I could. Purchased it full price with the intention of using it as a phone (ty everyone here), but after inserting my sim, it showing 3g, all it will go to is thw tmobile site. Wifi works fine for everything after a google signin, just not 2g/3g. Guess I'm taking a drive back there today.

I had the same thing happen. I bought it, walked out of the store with it working, but 2 hours later, it just redirects everything (but google) to my.tmobile.com.
I spent hours on the phone, took it back to the store the following day and let then work on it. They eventually opened a ticket with the PDA group. I let that stay open for 24 more hours, then I just returned it. It never did work.
I bought a verizon tab and it's working great.

Incidentally, my buddy bought a tmo tab the day after me, and is experiencing the same issue... he is more patient than me, though, and is just hoping they fix it soon.
We both paid full retail and are/were on the $39 no contract plan.

rhca50 said:
Incidentally, my buddy bought a tmo tab the day after me, and is experiencing the same issue... he is more patient than me, though, and is just hoping they fix it soon.
We both paid full retail and are/were on the $39 no contract plan.
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From what I understand tmobile wont allow you to do a non contract line without you credit being ran in the process. They consider it a web connect line and you have to get that data plan. The reps for tmobile aren't explaining it to people which is why I will be returning mine and probably get the Sprint or Verizon tab. I don't understand why a android data wont work but they have found out how to get voice to work with the tab. Its very unfortunate
out of Apple semen came the HTC Evo

tmotech88 said:
From what I understand tmobile wont allow you to do a non contract line without you credit being ran in the process. They consider it a web connect line and you have to get that data plan. The reps for tmobile aren't explaining it to people which is why I will be returning mine and probably get the Sprint or Verizon tab. I don't understand why a android data wont work but they have found out how to get voice to work with the tab. Its very unfortunate
out of Apple semen came the HTC Evo
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Click to collapse
So you're saying that there's no hope then. Later today I'm going to find out if it can work with the no-contract plus unlimited plan that I've been on with my g1 for 2 years. Again, I was told that it would work. If not, back it goes. That would really be a shame, but not the first time I've been lied to by t-mobile service reps.

[Q] Xoom non-contract question

Hi All,
I am purchasing a Xoom tomorrow morning, and I came to a stark realization today while browsing some other forums. I read that even with the no contract version that there is no true month to month data plan (ie the ATT iPad) and that it costs you $35 every time you want to activate it again. So if I use it for two months, decide to not for two, and then want to use it again, I have to pay a $35 fee. Can someone shed some light on this? I am REALLY hoping this is not the case.
Brock

Please search, this has been answered many times. Your description is correct. If you cancel the 3g service within 72 hours they will refund the activation fee.

I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?

brockwitting said:
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
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Yes. Verizon isn't as kind with this plan as AT&T is with the iPad's month-to-month usage.

That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.

brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
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Click to collapse
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.

Jrockttu said:
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
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Thats probably what I'd do. But I'd imagine if you made an issue out of having to pay another activation fee (when reconnecting), they would drop it. After all, some money is better than no money.

Wow.. Thanks for the updates guys. I just actually called verizon to confirm this, and yup. This is absolutely horrible.. I hope they change.

This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.

Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
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yea im also leaving verizon, im trying to go att but my credit is bad and asked for 500 deposit on EACH LINE. so tmobile is what we are looking at now. We are going to switch once we move.

brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
Or tether wirelessly with an android phone.

Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Click to expand...
Click to collapse
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it

unknown_owner said:
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
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The iPad offers it through AT&T. It's one of the competitive advantages they still hold against all of these new devices.

just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.

Benkr0n said:
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
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When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Click to expand...
Click to collapse
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.

Ingjald said:
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Click to expand...
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it doesn't immediately go back into the pool, thats why you can get it back within 60 days
if you look at where the money goes to its mostly a credit check.
but it's easer to think of it as getting the number
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
meaning switching from the data plan to a secondary on the family share plan. only 9.99

Benkr0n said:
if you look at where the money goes to its mostly a credit check.
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They should just do it prepaid like AT&T does for the iPad, with no credit check (but then I guess Verizon can't ding you for $20 when you go a byte over your allotment). It also doesn't make sense that they do a credit check on someone who is already a customer in good standing.
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
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I don't have any other phones and am not on a family share plan. I still wouldn't pay the $9.99/mo just for the privilege of not paying a $35 activation fee; in fact, it would probably cost me about as much as the activation fee anyway.

secondary activations are also $25 instead of $35
so if you, again my assumptions, activate a secondary phone its only 25.
then switch to the xoom and data plan.
just throwing out more ways to save money.
and btw, vzw will never do pay as u go data
i've regularly seen international pay as u go in the thousands.

I just can't believe that verizon would operate like this, esp since att has prepaid data for the iPad.. I'm sorta screwed, I don't have a family plan, and I only have a D1, and afk, xoom can't connect to ad-hoc.. plus it kinda defeats the reason for me getting the 3g Xoom anyway.

with the xoom it is being handled differently than the tab...
the tab was an accessory non subsidized meaning you could just purchase it.
but the xoom has to go through a different order process
needing an account and plan
if you don't have vzw, thats where the fee comes into play
if you do, there are ways to order it with out the fee (by ordering it for your current line, and taking it off afterwards)

[Q] Can't cancel Verizon month-to-month plan?

I, like many others I assume, bought the Xoom from Best Buy on a month-to-month Verizon contract with the intention of canceling the contract immediately. Today I called and tried to cancel the contract and had a frustrating 60 minute phone call. The agent, working with her supervisor, was telling me that there is no way I can possibly cancel my plan with them and that if she were to cancel my account, my Xoom would become a brick. She told me that in order to get the device to work in wifi only mode I would have to return it to Best Buy and go to a Verizon store to purchase one with Wifi only. She indicates that there is no way possible to convert my existing device, even if I brought it into a Verizon Wireless store. I just got off the phone and she said she will be calling me back after contacting the best buy store on my behalf and trying to work out a solution.
Has anyone had success with this situation? What did you do? Is there a secret code word I have to give to Verizon? Is she actually correct... if she cancels my account will my Xoom turn into a brick?

There is no wifi model yet. Turning off your cell service shouldn't brick your tablet. I would call back and talk to a different rep.

Don't have one yet. But that is just BS. Call them back and just cancel it. If they say it will be a brick (complete lie) then tell them so be it. You want nothing to do with Verizon. You only wanted the Xoom.

They sold you a load of crap. There's no tie in to the OS and cell service. Tell them to cancel your account and you'll "risk" it. Verizon has been known to say anything to keep people from canceling...its happened before.

i just wanted to clarify. the person you talked to was full of bull.
i walked out of best buy with an unactivated tablet (meaning no verizon data) and wifi and everything works beautifully.
also i would like to point out the obvious error with this "reps" logic. if a tablet without verizon data was a brick, it wouldn't be possible to activate one in the first place.

She is insinuating that it will brick the device because it was set up with Verizon in the first place. That is the only fear I have... that there is some sort IMEI check when the device boots and if it can't authenticate with a Verizon tower it will fail in the bootloader.

If that was the case, they wouldn't be able to sell tablets without Verizon service. I imagine they would also be looking at a major lawsuit if people couldn't cancel the service.

I can't be the only one that is trying to do this... would someone who has done this please give me some peace of mind?

padanfain said:
She is insinuating that it will brick the device because it was set up with Verizon in the first place. That is the only fear I have... that there is some sort IMEI check when the device boots and if it can't authenticate with a Verizon tower it will fail in the bootloader.
Click to expand...
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no, again, i would like to point out that if you were out of range of a tower (which can and does happen that would result in a "brick" as you call it).
your fine, call cancel be happy.

padanfain said:
I, like many others I assume, bought the Xoom from Best Buy on a month-to-month Verizon contract with the intention of canceling the contract immediately. Today I called and tried to cancel the contract and had a frustrating 60 minute phone call. The agent, working with her supervisor, was telling me that there is no way I can possibly cancel my plan with them and that if she were to cancel my account, my Xoom would become a brick. She told me that in order to get the device to work in wifi only mode I would have to return it to Best Buy and go to a Verizon store to purchase one with Wifi only. She indicates that there is no way possible to convert my existing device, even if I brought it into a Verizon Wireless store. I just got off the phone and she said she will be calling me back after contacting the best buy store on my behalf and trying to work out a solution.
Has anyone had success with this situation? What did you do? Is there a secret code word I have to give to Verizon? Is she actually correct... if she cancels my account will my Xoom turn into a brick?
Click to expand...
Click to collapse
She lied to you. The first CS Rep gave me trouble to, but a seperate completely bull**** story. She told me that since I went to costco, and they are an "indirect retailer", that I would have to go to them to cancel the line.
After calling Costco I was informed that this wasn't true, and that Verizon lies . She told me to make up a story that I needed to cancel the data plan because I couldn't use it right now but I would be reactivating in a few months.
Due to impatience, and stubbornness I called Verizon again, without a fake story, just adding that I'd been "misled" by one CS Rep, and that I had already called Costco. The second rep was very helpful, did my cancellation with no problem. She informed me, as I already knew, that the device would work perfectly fine without activation. At this point I had skipped activation and hadn't use a single byte of Verizon data and had been using wifi for hours.
When you call, and get a better rep, make sure that they waive the activation fee, as it's not automatically waived when doing a quick cancellation.
So to recap.
Don't Take No For An Answer.
Inform them that your device is off contract, and you are keeping it, just getting rid of the data plan.
Make sure they waive the activation fee.
You're device will not brick, and you can just turn off verizon data in the settings.
So YES. I have successfully cancelled month-to-month data and kept a fully functional XOOM.

padanfain said:
I can't be the only one that is trying to do this... would someone who has done this please give me some peace of mind?
Click to expand...
Click to collapse
just call again and get it done. You called Verizon right and not Best Buy. Verizon can easily do this they are just trying to keep you on your data plan. Threaten if that you dont have your plan canceled then you will report them to the BBB. Im sure that will get you some attention

I work for Verizon in customer service and we had a training the other day that stated if a customer signs a two year contract and gets a discount and then cancels the data plan within the two years they will be charged the 200 difference. I hope this is not true and just something they told us, but for your case I again hope it isn't true. Good luck man and I will try to find out more today at work.

call them back. My cancel phone call took 30 seconds, I explained the situation, she said ok let me cancel that...... there you go, activation fee waived, service canceled. We'll let you know about the 4g upgrade.

padanfain said:
She is insinuating that it will brick the device because it was set up with Verizon in the first place. That is the only fear I have... that there is some sort IMEI check when the device boots and if it can't authenticate with a Verizon tower it will fail in the bootloader.
Click to expand...
Click to collapse
No, that does not happen.
First, Verizon has officially said you do not need service to purchase the device anymore. Motorola will sell you the Xoom directly without service.
Second, when you start the device for the first time it asks you to begin the setup which the first step is to activate the device on Verizon. Immediately under it states you can continue with wifi setup by click the button.
The OS is not locked. This was mearly a strong arm approach by Verizon and Best Buy to get at least 1 month ($20) of service and connection fee ($35) from anyone purchasing.

angermeans said:
I work for Verizon in customer service and we had a training the other day that stated if a customer signs a two year contract and gets a discount and then cancels the data plan within the two years they will be charged the 200 difference. I hope this is not true and just something they told us, but for your case I again hope it isn't true. Good luck man and I will try to find out more today at work.
Click to expand...
Click to collapse
They key point is that he didn't sign a contract. He is on a month-to-month plan with no obligation to continue service.He did not get a subsidized price. This is how I purchased mine.
EDIT: I could be wrong. The OP says "month to month" which implies no contract, but then states he's on a contract. Hmm....

She called me back and after talking to best buy she did exactly what I told her to do in the first place -- cancelled my account and prorated my two day's usage which was 1.50. I had to pay the activation fee. I know there are others who didn't, but frankly, after arguing with them for an hour just to cancel, I really didn't feel like having it out again with them just for $35 bucks -- my time is worth more than that.
Thanks for all the responses guys and gals.

Wow, I'm glad I didn't end up picking one up from costco given all the hassle to cancel with Verizon. Ugh, don't think I'm ever going to activate it based on this.
Sent from my EVO using XDA App

padanfain said:
She called me back and after talking to best buy she did exactly what I told her to do in the first place -- cancelled my account and prorated my two day's usage which was 1.50. I had to pay the activation fee. I know there are others who didn't, but frankly, after arguing with them for an hour just to cancel, I really didn't feel like having it out again with them just for $35 bucks -- my time is worth more than that.
Thanks for all the responses guys and gals.
Click to expand...
Click to collapse
Just FYI, I think there's a 72hr return policy on the activation fee. A google search will get you verification.

I just called and cancelled. Took 5 minutes. Device still works just fine! I just have to pay for the 1 day of usage.

padanfain said:
She called me back and after talking to best buy she did exactly what I told her to do in the first place -- cancelled my account and prorated my two day's usage which was 1.50. I had to pay the activation fee. I know there are others who didn't, but frankly, after arguing with them for an hour just to cancel, I really didn't feel like having it out again with them just for $35 bucks -- my time is worth more than that.
Thanks for all the responses guys and gals.
Click to expand...
Click to collapse
They gave me ****, i just told them i know it can be canceled and i don't want the data package. You have 72 hours to cancel and not pay the activation. If you did sign a contract, then yes you will have to pay the ETF.

[Q] So who is activating their Xooms with Verizon?

So out of all of the people who have ordered their zooms through Motorola who are going to activate them with Verizon? I am considering activating with Verizon but not sure if it'll cost more since I bought from Motorola direct.

Since I wanted a WiFi only XOOM to begin with, I'll be using my $600 OCNN XOOM with the 3G radio always off.

slowrey said:
So out of all of the people who have ordered their zooms through Motorola who are going to activate them with Verizon? I am considering activating with Verizon but not sure if it'll cost more since I bought from Motorola direct.
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I may try Verizon after 4G upgrade. Tethering to my 3G phone right now produces the same result without the extra cost.

I just activated it yesterday.........after hours of trying and looking around I couldn't understand why my device wouldn't just activate when I pressed Activate Device, it kept saying activation failed. So after going to the Verizon Store the him self didn't know how to properly activate it either, he was trying the same things I was. He took too long so I just took it home. After some more search I tried to activate it through the Verizon online phone service activation. Even though it said cell phone activation, the activation worked and I had my credit approved, that it self took a whole day. And finally got my Verizon 3g on my xoom. All in all it took me 3 days to get 3G on my phone, while on the other had when I had the iPad on At&t it took me 10 minutes to activate the device and At&t service on it, no credit approval, just had to create an account and enter my credit card #, I could cancel whenever I wanted, then come back later and just enter my username and password to activate another month, all on the tablet. Why Verizon couldn't couldn't be this easy......I don't know! But I feel that its totally worth it for my xoom. ;

sunnyd119 said:
I just activated it yesterday.........after hours of trying and looking around I couldn't understand why my device wouldn't just activate when I pressed Activate Device, it kept saying activation failed. So after going to the Verizon Store the him self didn't know how to properly activate it either, he was trying the same things I was. He took too long so I just took it home. After some more search I tried to activate it through the Verizon online phone service activation. Even though it said cell phone activation, the activation worked and I had my credit approved, that it self took a whole day. And finally got my Verizon 3g on my xoom. All in all it took me 3 days to get 3G on my phone, while on the other had when I had the iPad on At&t it took me 10 minutes to activate the device and At&t service on it, no credit approval, just had to create an account and enter my credit card #, I could cancel whenever I wanted, then come back later and just enter my username and password to activate another month, all on the tablet. Why Verizon couldn't couldn't be this easy......I don't know! But I feel that its totally worth it for my xoom. ;
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Not sure why yours had so much trouble, I activated mine right out of the box in just a minute or two. But glad you got it working!

Yes, I did.
I thought about WiFi only but I didn't want the hassle of tethering or connection to my Vibrant when I was out of WiFi range.
I talked myself into it that I would have dual coverage (Verizon and T-Mobile) for when I was on the road.
And justified the cost by going through all the micro payment I make for other incrimental web stuff and cancelling a couple.
That said I leave 3G off, it really will be for only when I am on the road out of wiFi range.

I activated mine because a 20 month is a pittance.

Do you have to sign up for a contract for the $20/month plan? How much was activation? What's the best way of signing up over the web, at a store or through the device?

cwizardtx said:
I activated mine because a 20 month is a pittance.
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Click to collapse
And 2Gb for $20 is a pittance... as in that is waaaay too little data for $20. A couple of hours of Pandora streaming, youtubing, etc. and you'll be way over the 2Gb mark...

Do you guys think that the 4g LTE would be fast enough to replace my home DSL line? And I could use the xoom as a wireless hotspot?
Thanks a lot.

4g will def be as fast as dsl
Sent from my Xoom using XDA App

Too bad it will be tiered and might end up costing you a lot more than what you currently pay now for DSL. Unless you're a very light user.

clandest said:
Do you guys think that the 4g LTE would be fast enough to replace my home DSL line? And I could use the xoom as a wireless hotspot?
Thanks a lot.
Click to expand...
Click to collapse
i had t-mobile when they were transitioning their 3g network to higher speeds. from earlier experience, 1-1.5/0.6-0.8 mbps download/upload was kind of sluggish for my needs when you consider playing 1-2 videos and browsing flash heavy website. now that 3g service has improved in my area, i'm getting like 5.45/1.77 mbps download/upload and it feels more comfortable. i even done some online gaming and it works fine. So if Verizon LTE speeds are better than that, then you'll probably wont notice a difference. but watch out if you get close to maximum data allowance.

Using mine with my Atrix. Don't intend on switching on the cellular unless I'm in a dead spot and it's an emergency.
Sent from my Xoom using XDA Premium App

I don't intend to use Verizon as their prices are too high compared to my regional carrier. Now that the xoom is unlocked/rooted, is it possible to flash a new PRL to it so that we can use another CDMA carrier with it? Do tablets utilize MEID/MDN etc...?
I intend to purchase the 800 dollar xoom only if I am able to use it with my regional carrier (rooted/unlocked). If this is not possible I will wait for the wifi and settle with tethering to my evo

I think the data prices for tablets and other non-phones will go down once Verizon figures out people aren't going to pay them. If they want to dramatically lower the price and use a tiered data approach that's fine with me as long as the data amounts are realistic.

Yes I think I will get the data plan.

If you cant afford $20 for a data plan you shouldn't be buying a $800 toy.

jumpinj said:
Using mine with my Atrix. Don't intend on switching on the cellular unless I'm in a dead spot and it's an emergency.
Sent from my Xoom using XDA Premium App
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Heads up. You have to go into version to activate your device. Or maybe online. But it can't be activated thru verizon from the device like the I pad can.

Quick question about Verizon plans.
This may sound like I'm making this up however I won a Xoom from a local radio station, I get to pick it up tomorrow. But here's my question we are buying a house and were told NOT to have our credit pulled.
After looking around Verizon's website I didn't see if I can just use a credit card instead of the normal process of applying for an account and post paying the bill. So basically I'm asking if they offer pre-paid accounts that I can pay for the month if I want to or not without any penalties.
Thanks!

My troubles getting the tmobile/walmart $30 5gb plan

i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!

WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company

AllGamer said:
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
Click to expand...
Click to collapse
after dropping my unlimited data at verizon i figured i was pretty much screwed and any other company (AT&T and Sprint suck in DFW from my experience) it was gonna cost more for worse... I was pretty determined to get this plan working. i guess its the cheapo in me

My experience was super simple……after reading up online prior to attempting.
Walked into T-Mobile store after seeing Wal-Mart did not have the SIM only activation kits. I paid 10$ for the kit after insisting to the Tmo store that I did not need them to set me up with anything.
Went home then plugged in the EMI,SIM & Activation code to the T-Mobile website. Funded the account and picked the plan… Done
(using Google voice for my number)
Did not have to talk with anyone and the whole process took maybe an hour.

My experience is delightful too. Since i read about ur post, i have little bit of scare about the walmart prepaid SIM card and Tmobile prepaid SIM card.
Luckily, I been into the shop so many time. All the employee know me, when i get in...they thought i getting the 49.99 value family plan, but i tell them i got the $30 prepaid plan from walmart but walmart run out of SIM card and was told to get one from Tmobile store. They had their time, they were very puzzle when i told them. But there is one experience lady went online and read about the plan, and surprisingly, she manage to figure thing out. One thing she mentions is "they had to activate the SIM card through the Tmobile website instead of their system" I think that is what saved me.
From my experience, if you going to let Tmobile employee do this, be sure they know what they are doing and you know what they are doing.
---------- Post added at 12:51 AM ---------- Previous post was at 12:48 AM ----------
btw, i join Tmobile Samsung Galaxy S2 family. Welcome me?
hahhahhahahah!

I did this today, didn't have any problems at all activating.
Followed the discussion on Slickdeals on this, and bought my sim card from Amazon for less than free, like 2 something, and it came with 3 something of T-Mobile credit on it.
I went onto the T-Mobile online activations website, and activated my sim card on the 5GB $30 plan. To pay I bought a discount refill pin that came instantly from CallingMart.
Smooth sailing all around.

theyownus said:
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
Click to expand...
Click to collapse
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk

I'd love to do a deal like this. How do you get the phone? They go for over $500! I'm getting one via T-Mobile corporate rate and it's still twice that $30 rate for only 2gb data,unlim text and 500 talk! I'd much rather have the $30 5g data unlim text 100 min deal....

Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...

I really wish reps would read their email. But it may have been indirect you went to. This plan is only avalible at walmart and online. Tmobile retail stores have no way of activating this plan or switching you to it. If for some reason you change off of it there is no going back you will need to start again per the training materials provided by corporate. As for the number once a number is ported to tmobile no you cant port it again. They need to do a reuse request that can take up to 72 hours to complete. Glad its all working for you now and am very impressed you got prepaid to credit you anything.
Sent from my SGH-T989 using xda premium

iloveandroid16 said:
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
This must be the most helpful answer in the history of xda! You win!
Sent from my SGH-T989 using xda premium

Born_Immaculate88 said:
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
Click to expand...
Click to collapse
Not as much trouble for sure, but remember after I received it I still ran into problems trying to activate online...
Sent from my SGH-T989 using xda premium

Hotspot?
Can you get an Android phone to act as a hotspot with this plan?

Dang, I feel for you man.
I didn't have to go through all that though.
I was already a T-Mobile customer out of contract. I seen that the prepaid plans were so much cheaper than the 95 something I was paying a month, so I switched over to prepaid.
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
No hassle whatsoever
Sent from my SGH-T989 using xda premium

kikbuttcheerleader said:
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
Click to expand...
Click to collapse
Were you able to keep your old T-Mobile phone number, or did you need to activate with a new number?

My ordeal was not as bad as yours (for which sounds like a hell of a time.)
I purchased a $30 dollar phone from Wal-Mart the night prior to the $30 dollar plan being released.
Then purchased outright a GS2 from the local T-Mobile store, activated the SIM card on the $30 dollar pre-paid phone, then called T-Mobile support to port the number over.
I was quoted 24-48 hours, I was previously on Virgin Mobile with a Triumph and realized this really takes like 5 minutes.
After 48 hours I called and complained, they told me, it'll port over soon, no worries.
Called 24 hours after that, demanded to talk to the 'porting department' if there is one, and I talked to someone who did it right then and there, right to the point where he told me to reboot the phone and voila, my number was ported. From then it took about 4 hours to get full service/data, and a full 24 hours before I could go in and edit settings/profiles and stupid WebGuard settings on T-Mobile.com
Here's to hoping T-Mobile stays afloat and the pre-paid plan, If I have to port again i'm going to literally just call directly to the port department.
We all learn from these things, but the $30 plan is sooo worth it.

I'm on an unlimited family plan with my best friend right now & we're splitting the $150 bill, but he's been seriously pissing me off lately & I'm thinking of just telling him to go to hell & switching to this plan. Are there free night & weekend minutes or mobile to mobile with this? If not I'm thinking I could get around that with google voice & GrooveIP. Hmm.......

kabuk1 said:
Are there free night & weekend minutes or mobile to mobile with this? Hmm.......
Click to expand...
Click to collapse
Unfortunately not, and I haven't dabbled with VOIP yet. I'll share what I find out

Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!

djmasters said:
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
Click to expand...
Click to collapse
Something to consider, unless you have already cancelled your post account, is to port your number out to another service provider without picking up hardware (to avoid restock fees/wasting a store's on-hand stock) then giving the activations department a ring and having them port in your number from X to replace the "temp" number you have now with the WM plan.