Database Users

Returning My Incredible To Verizon

My sound is not working so I have to bring my phone to vzw. Thought it might be the ROM I was using but I've tried others to no avail. My speaker must be broken which is weird cause it was working fine just before bed two nights ago then yesterday morning it didn't sound my alarm which almost made me late for work
My question is, how do I make my phone stock again since I upgraded my radio to 2.xx? Do I downgrade to stock the same way I did when I upgraded my radio?
I'm sure the dummies at my local vzw store won't notice (I'm serious, its usually a sixty something year old lady working the tech counter) but just to be safe I need to install vzw's stock ROM. Just want to make sure they don't give me crap cause I need a replacement.
Thank you in advance
Sent from my ADR6300 using XDA App

hxxp://androidforums.com/all-things-root-incredible/123816-how-revert-back-earlier-version-hboot.html
Use this guide, i just did it like an hour ago and it returned EVERYTHING to the factory default including the radio

Deltaechoe said:
hxxp://androidforums.com/all-things-root-incredible/123816-how-revert-back-earlier-version-hboot.html
Use this guide, i just did it like an hour ago and it returned EVERYTHING to the factory default including the radio
Click to expand...
Click to collapse
Thank you for the quick response and link
Sent from my ADR6300 using XDA App

Do you use the VZW across the street from West Farms or the one on 66 in Middletown? The one in W. Hartford usually has an old lady behind the counter too.

Mattb7 said:
Do you use the VZW across the street from West Farms or the one on 66 in Middletown? The one in W. Hartford usually has an old lady behind the counter too.
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Click to collapse
Haha...must be a CT thing. I go to the one on RT 66 in Middletown. Never go to the one in Newington or Manchester. They are the two busiest stores in the state and always have great techs but those guys know all about rooting and mods and will catch it if you are not careful.

I finally have time to go to VZW to exchange my phone and I can't get the my phone back to stock. Phandroid Forums are down and have been all day.
I tried using the PB31IMG.zip from this thread (http://forum.xda-developers.com/showthread.php?t=726791) but it won't work anymore. That's how I unrooted my phone to upgrade my radio but it won't work now. I goes thru the entire process and the progress bar shows up on the right but at the end it says "Update Fail!" Is that because I running radio 2.05?

There's a you tube video that shows you how to downgrade from froyo and the 2.05 radio. The trick is that you need to and push an older hboot onto the phone. The video is by Diego and it worked great.
Sent from my ADR6300 using XDA App

Starfire-1 said:
There's a you tube video that shows you how to downgrade from froyo and the 2.05 radio. The trick is that you need to and push an older hboot onto the phone. The video is by Diego and it worked great.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Thanks. I used it and stressed this for absolutely nothing. The tools at vzw didn't even check my phone. They didn't even have a tech there. I told them what the problem was (ring/speaker phone speaker not working) he checked my settings and said it was because I had Phone Vibrate checked off. I explained to him that had nothing to do with it and someone else came by and said that the speaker not working was a "known 2.1 issue" which is BS. They are sending me a replacement in the mail. They are such tools

Thank goodness they are "Tools"
For the ingnorance of the general employee at the stores we should be truely thankful. Sometimes it makes dealing with them a bit frustrating, knowing more about their own product than they do, but if they were too smart they would not write off so many of our mistakes as "normal failures" and we would be sad ;-) Igrorance is bliss, for me ;-)
By the way, my speaker started a little cracking yesterday and today the sound is almost just a jumbled buzz. I went to the nearby VZW store and they heard it and said that it is very common, one guy has blown 3 speakers in his already. He typed a bit of info into his computer, asked where to send the replacement, was surprised when I said "Verizon Wireless, XXXXXXXXX" which is where I do work as a consultant in the switch, and said I would get it day after tommarrow and a paid return box for my bad unit after activating the new one. So I will be de-froyoing, unrooting, and stocking mine back as well soon. Everyone be careful with these speakers as it seems to be the real weak point, which I do not understand because my TP2 has a pair of them and I cranked it up full blast all the time and never blew one.

[Q] myTouch 3G vs LG Optimus-T (T-Moble Offered Trade-In)

T-Mobile support confirmed that there have been alot of complaints regarding sluggish phones after updating to OS 2.2.1. They said that they are offering to exchange myTouch 3G phones with the LG Optimus-T phone due to the problems caused by the update. I checked the specs on each phone and they are quite similar; the LG's processor is a bit faster. Has anyone tried the LG Optimus-T? I'm gonna go to the T-Mobile store to test it out, but I figured I'd check out all your opinions before I make a decision.
Thanks,
-Adam

optimus is way faster. it feels better in the hand too. and it can run lwp smoothly without lags

Think I'm going to have to look into this.

g1user101 said:
optimus is way faster. it feels better in the hand too. and it can run lwp smoothly without lags
Click to expand...
Click to collapse
I tried out the Optimus-T at the T-Mobile store; the extra 80Mhz of processor really makes a drastic difference! I'm definitely gonna swap the myTouch for an Optimus-T. The one thing that I wasn't able to test out at the store was the built-in microphone. I'm a musician and I use the mic alot to record guitar riffs if I think I'm going to forget them. I tried out a couple different smart phones before I went with the myTouch and the mics on some of the other phones were terrible. Anyone have any comments on the quality of the Optimus-T's mic? When it comes down to it, I really don't have any option but to swap phones; 2.2 drools on the myTouch.
-Adam

adam79 said:
2.2 drools on the myTouch.
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Click to collapse
That's fixable, but I would definitely be OK with a new phone.

DonJuan692006 said:
That's fixable, but I would definitely be OK with a new phone.
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Click to collapse
How is it fixable? I've tried multiple hard resets. Running it with no applications or widgets running, no GPS, no anything and it still is sloooooow. What do you suggest because I'd rather keep the myTouch. Please advise.
Thanks,
-Adam

Easy day. Download this file and rename it sappimg.zip (not sappimg.zip.zip)(To make sure go to Start->Control Panel->Folder Options->View Tab-> Uncheck "Hide known file extensions"). Then download this file and rename it to update.zip. Next, put them both on the root of your SD card. Boot into hboot (volume down+power) and the phone will pickup the SAPPIMG on it's own and do a file check. When prompted, hit the trackball to continue, it'll run the updates, then hit the trackball again to reboot. When you get to the activation screen, turn the phone off. Power on holding (home+power) which will get you to a screen showing a triangle with an exclamation point and a phone. Hit (home+power) again to bring up the recovery menu. Select the "wipe data/factory reset" option, then select "apply update.zip from SD card". Let it do it's thing and sit until your back at the activation screen. I'm sure you can figure it out from there.

DonJuan692006 said:
Easy day. Download this file and rename it sappimg.zip (not sappimg.zip.zip)(To make sure go to Start->Control Panel->Folder Options->View Tab-> Uncheck "Hide known file extensions"). Then download this file and rename it to update.zip. Next...
Click to expand...
Click to collapse
What does this do to the phone? Will it void the warranty?

No, everything is stock. Your basically downgrading back to Android 1.6 and then reapplying the update, but doing it properly. The update should have included a script that would clean up the phones cache, but it apparently doesn't which is the root of the sluggish phone. I had the same issue until doing what I told you to do. Of course, I've been rooting/ROMing/theming my phone for 6 months, so I kind of figured that was the problem. Also to note, doing a factory reset after applying the update just doesn't seem to be cutting it. With my method, you'll come to the update as clean as possible.

DonJuan692006 said:
No, everything is stock. Your basically downgrading back to Android 1.6 and then reapplying the update, but doing it properly. The update should have included a script that would clean up the phones cache, but it apparently doesn't which is the root of the sluggish phone. I had the same issue until doing what I told you to do. Of course, I've been rooting/ROMing/theming my phone for 6 months, so I kind of figured that was the problem. Also to note, doing a factory reset after applying the update just doesn't seem to be cutting it. With my method, you'll come to the update as clean as possible.
Click to expand...
Click to collapse
Oh yeah, one more thing.. Can I do this on a Mac, or do you need a Windows computer?
Thanks,
-Adam

A Mac will be fine.
Sent from my T-Mobile myTouch 3G using Tapatalk

if I re-root and use clockworkmod recovery, will the cache cleaner on there be suitable for this?
Sent from my T-Mobile myTouch 3G using XDA App

No, you need a fresh install, not just to clear out cache.

[Q] Mytouch 1.2 trade in?
So I've been hearing that tmobile is offering a phone trade in for devices bricked by the ota update. It seems that the replacement for the mytouch 1.2 is the optimus t. The fender edition receives a vibrant.Is this the same as the optimus GT540? And is it worth manually bricking my phone to get it? And since the fender is switched for a much better phone, would it be possible to get that instead of the optimus? Please let me know.
Edit: Yes I did read the other thread about this, but that one moved off topic.
Sent from my T-Mobile myTouch 3G using XDA App

The Optimus T is also the Optimus One P500. You won't be able to get the Vibrant, even if you offer to pay the difference, I tried. Maybe if your persistant enough and get a nice CS Rep you may be able to weasle one out. Either way, your getting a better phone.
Sent from my T-Mobile myTouch 3G using Tapatalk

So you're saying I could pretend it was a fender to get the vibrant? Because I know the ship you the phone first, before requiring you to send it back. And will they let me trade in for lagginess, or do I manually have to flash the wrong update?
Sent from my T-Mobile myTouch 3G using XDA App

Vibrant is out unless you find a CS that's just really nice or you annoy them to the point they'll do anything to shut you up. Their going to base the swap out off of what device your account has on it. So if your account says you have a regular 1.2 then your getting the Optimus. Unless, like I said, pigs start flying and cows start pooping fossil fuel. From what I've read they're doing it for lag as well but only after you go through the facade of them having you do a factory reset from recovery and waiting a day or so.
Sent from my T-Mobile myTouch 3G using Tapatalk

Note that I can manipulate these people well. I bricked two mytouches trying to get root(before androot existed), and ive gotten mine replaced every time. I'll try and keep you posted.
Sent from my T-Mobile myTouch 3G using XDA App

The exact same thing happened to me but in my case, i bricked three phones and this is my forth one that i am using now. Pissed off one of the reps, he said i cleaned out their stock. Hhaha
Sent from my GBRider_v4.0FR using XDA App

Does this apply to the original my touch 3g? If so I would like something different than this phone. I am happy with it if not but if I can get a new phone because of the OTA update I am all for it.

New software sprint has

Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App

Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App

Overstew said:
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup.
But who cares about the baseband? It's just the modem version.

Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App

fury15 said:
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
More information would be appreciated. Name of the software, how it's connecting, etc.

Only thing I know is the tool I use to check it... Its the thing that auto activates you're device so I don't know much
Sent from my SPH-D700 using XDA App

Whoa sprint gonna start crackin down on the roots? J/k just kuz I highly doubt they really care all that much...
Sent from my SPH-D700 using XDA App

*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.

pixlz said:
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
Click to expand...
Click to collapse
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.

I had my external speaker go out and took it up to the Sprint store to get the speaker replaced. The tech asked me if I rooted it, but he didn't have a problem with that.
The problem I had was that replacing the speaker screwed up the phone somehow so I had to re-flash. Meaning it wouldn't boot properly. But that is another story.

bender_123 said:
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
Click to expand...
Click to collapse
So they knew just from you calling on that rooted phone that you had a custom ROM on there? Wow, not too bad.

OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )

fury15 said:
Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sounds like you left out a lot of information:
1. How do you know this? Is this something that happened to you or is this heresay / speculation?
2. Was this done on Stock phone or one with SRF/Bonsai (with no ciq?)?

TexasEpic4GUser said:
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
Click to expand...
Click to collapse
I could care less about the Intercept...that damn thing can burn in a pit...which may actually help it function better than it currently does.
Not sure if they have a system or not, but I laughed that the dude knew the only way it works is with a custom ROM. I have Ubentdroid on it and at least the capacitive buttons work now.
If you can't tell, I would not recommend the Intercept. It sucks more than the suckiest suck that ever sucked.

This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
+1 on this

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
Sometimes its an issue that isnt a biggie, so unroot is a waste of time. With my wifes, it was that her phone stopped being recognized on Sprint service. It ended up being an account screw up.

Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)

DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
EXACTLY! why take a chance? especially if you have lost/stolen protection, you don't want to give them a reason to screw you over. good to know they can figure it out over the phone as well tho. hopefully they stay content letting people root away w/ no consequence except for a voided warranty, considering all the reasons they give customers for rooting (CIQ, DRM, ect...)

Overstew said:
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
Click to expand...
Click to collapse
Baseband is your modem version...
Sent from my SPH-D700 using XDA App

I suddenly stopped receiving text messages.

I'm rooted, and on 1.8.3 I believe.
Everything was working out fantastic, and literally one hour to the other one I stopped receiving texts. I have everything backed up, and I'm wondering if I can just reset the phone without having to flash it back to stock settings.
Anybody have the same issue?

rAFTA! said:
I'm rooted, and on 1.8.3 I believe.
Everything was working out fantastic, and literally one hour to the other one I stopped receiving texts. I have everything backed up, and I'm wondering if I can just reset the phone without having to flash it back to stock settings.
Anybody have the same issue?
Click to expand...
Click to collapse
Are you running any call blockers? Also have you tried to pull the batter while the phone is on?

Yeah man, I took the battery out and rebooted the phone.
Called AT&T but they can't help at the moment because their system is down, etc. I kind of just want to go back to stock and update, etc. I'm just wondering if I can do that from my phone or not?

rAFTA! said:
Yeah man, I took the battery out and rebooted the phone.
Called AT&T but they can't help at the moment because their system is down, etc. I kind of just want to go back to stock and update, etc. I'm just wondering if I can do that from my phone or not?
Click to expand...
Click to collapse
Do you live in tx? Its apparently a tx outage across the board depending on your phone number mines been down for 12hrs
Sent from my MB860 using XDA Premium App

No ****? I do live in Texas haha. And mine has been down for 12 hours as well!
Thanks for clearing that up for me.

rAFTA! said:
No ****? I do live in Texas haha. And mine has been down for 12 hours as well!
Thanks for clearing that up for me.
Click to expand...
Click to collapse
Yea I went through the headache of flashing 1.26 than rerooting etc restoring called att and they said its a tx outage and should be back up in 24hrs to72hrs
Sent from my MB860 using XDA Premium App

I live in Los Angeles. Haven't received a SMS message since 1am yesterday. I can send SMS but can't receive them. I can send and receive MMS messages. I don't know of anyone else on AT&T out here that is having this issue.

SMS
It's in the midwest too, my daughter and all of her friends were up in arms on Facebook that they couldn't get/send texts last night.

My friend who lives in NC could not receive messages nor send them since the 5th of June until yesterday(he called AT&T and had it fixed) after he realized that the problem was not with his IPhone.

u sure u didnt freeze the messaging program with Ti back up ?

lsxrx7 said:
u sure u didnt freeze the messaging program with Ti back up ?
Click to expand...
Click to collapse
do people not read the thread before posting?

Same problem here in FL.
It affects some smartphones but not others. Some iPhones but not others. ATT has no TTF (time till fixed)

no simultaneous phone and data?

Please forgive me I did a search on XDA here in the GS4 forums and on google and could not find any results with my issue, if i did miss it please point me in the right direction "after week getting little agitated".
I have the AT&T i337 32gb version, was rooted running stock last week, on Tuesday all of a sudden I lost the ability to talk on the phone and use data at the same time, which I have been doing for years with AT&T and worked fine on the GS4 the first month or so I had the phone. Odin back to stock multiple resets, APN restores etc... no go. Sooooo did the stupid thing and took the OTA update just to see if was SW issue, of course wast so no more ROM for me. woohoo... took phone to store they messed with for over an hour and couldn't figure it out as well advsd me to call in to tech support which they did stuff for an hour and they couldn't get it either, sent me a warranty replacement. Thank god it came with mdl so before even putting sim in rooted and disabled the OTA update feature. Well after getting new phone set up have the same problem. They have escalated the issue and im supposed to hear something back this evening, i am just curious if there is something i can have them look at on the back haul of things that could be messed up, also I have 2 other phones on my same plan and they are working fine with talking and data simultaneously. Any ideas I can try would be appreciated.
FYI I have loaded the KANGABEAN rom on my device and using it now, but the problem happens on a completely stock ROM, i very seriously doubt i have 2 bad devices in a row doing the excact same thing, ive been wrong before so its very possible just dont see it.
Any advice I would love to hear and try
Thanks

I do know they throttle data while on a call even though they advertise it... I uploaded photos of proof that they throttle and while on a call, data is nearly useless. This has been brought up a few times since I've joined xda in the last two years even when I had an iPhone.
Sent from my SAMSUNG-SGH-I337 using xda premium

Ahh they servers were different. Here's another pic of me on call on the same server as the second photo (Carlsbad). Download is barely usuable but upload froze and trying to do any data related task on the phone during a call just doesn't work. I guess my question would be is your data not working at all during a call? Try doing a speed test and report back.
Edit: didn't read your post thoroughly lol. If it stopped working all of a sudden maybe it's the towers but that wouldnt explain the other two phones working. Either way I just wanted to put my two cents in about them throttling. Sorry if I wasn't much help.
Sent from my SAMSUNG-SGH-I337 using xda premium

It has to be something with the towers around my work area... I have about hour commute to the area I work, I work mobile so drive multiple counties and it will work fine till I hit certain spot then nothing. Now just have to figure out how to get att to see it. Thanks for input
If there is anyone around the Kernersville, Walkertown NC area that could test and see if they have the same issue I would appreciate it, I know i cant be the only one
Sent from my GT-I9505G using xda premium