Database Users

Can't get 8525 to work under Vista (32 bit)

Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.

NYKUNLV said:
Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.
Click to expand...
Click to collapse
first try to install the driver of your device.. go to device manager and look for unknown device at OTHERS..
good night and good luck

The driver is installed... it displays HTC USB Sync. I am getting frustrated . Stupid Vista.

USE the search function dude
Hermes vista config guide

Also make sure you dont have any firewalls active. I have had issues syncing my phone with my computer when using AVG's firewall. I simply disabled the firewall and it fixed my problems.

mrvanx said:
USE the search function dude
Hermes vista config guide
Click to expand...
Click to collapse
I already tried that guide... still not working. Ill try disabling the firewall

go to settings->connections->usb to pc and then check Enable Advanced network functionality.
If that doesn't work remove/uninstall htc sync device, unplug device and plug in device to reinstall the htc sync device after you have set the usb to pc connection settings.

Also try using a different USB cable and plugging it into a different port, you never know, it could just be something defective.
But I'm putting my money on the firewall

I had a problem connecting my 8525 to my Vista machine. It would say connecting but it would never finish 'connecting'. It took a while but finally I figured out what was causing it. It was the 'recording' .wav files in the notes directory that were causing the issue. If you have any .wav files in your notes directory I'd suggest moving them to say your SD card or deleting them. That fixed the 'connecting' problem for me and since I did that it's been syncronizing fine ever since.

I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!

NYKUNLV said:
I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!
Click to expand...
Click to collapse
Same for me. I had a load of problems getting the Mobile Device Center working with my HTC TyTN. First I was unable to even install the driver when I first connected my device. The "add new hardware" wizard always tried to connect to Windows Update and install an updated driver which then failed. The solution was to let it fail and manually install an older driver from the list using the icon in Device Manager. After that I could start Windows Update and download the latest update.
Then I had the same problems as you describe. When I started WMDC it just hung while displaying "Connecting". Looking in the task manager I noticed that the wmdc.exe process was consuming more and more memory, up until something like 250 MB, after which WMDC just showed "Error". Finally I got it to work. It is hard to pinpoint exactly what I did to fix it. I know that the "advanced network features" under USB in connection settings on the TyTN need to be ticked and the device showing as a Windows Mobile Device instead of HTC USB Sync.
Initially I did a hard reset of the TyTN. Further, I manually unistalled and reinstalled the driver in Device Manager a couple of times. I tried to reboot both the computer and the TyTN several times. Also, I did restart the "Windows Mobile-based device connectivity" service after plugging in the cable. Finally it just recognized my device and I could setup the partnership. Now I can sync over bluetooth too and skip the cable.
HTC phone support was not very helpful with this problem. "We will call you back". Yeah right.

Mobile cofiguration:
Dopod 838 Pro
LVSW 4/17/07 WM6
Hard SPL
PC configuration:
Windows Vista Business Edition
I encountered the same problem. Currently able to sync back by hard resetting my device. The USB to PC connection on settings does not appear to affect the sync problem.
I suspect that the problem arise when I originally sync with an XP machine.

What worked for me was to enable the advanced usb setting on the phone as mentioned...then while the phone is still plugged in, I removed everything associated with the phone from device manager on the pc. Once that was done, I unplugged the cable, waited a few seconds, and plugged it back in (with the advanced usb settings still checked.) Worked like a charm with WMDC.

I had problems with all sorts of "connectivity" in Vista, including connecting up my Trinity, and setting up my xbox 360 as a media extender.
As soon as I uninstalled MS One Care it all started working.

HD2, windows 7 64 bit & WMDC 6.1

Hi,
I am in the UK, i just bought my HTC leo (known as HD2 here), reading through the instructions i was guided to install WMDC which i did, i had not plugged in the phone at this point and one error was thrown up saying device not connected which was easily explainable, so now i connect the phone expecting WMDC to jump up, it doesnt and never has, now i am no novice to these things and i have been in this forum a few years ago with another phone so i am well versed on searching for answers to my problem before making posts, so far all i can find on the problem is people reporting not being able to sync using office, this is not my problem as i cant even get the phone to sync with WMDC, i have tried other suggestions such as ...
registry key in question:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost\WindowsMobile
- Right click -> Permissions -> Advanced
- Took owner ship of the registry key
- Gave the Users group Full Control.
Then in device manager:
- Uninstalled my Microsoft Mobile Remote Adapter
- Scan hardware changes
and then it installed properly and am able to sync again
but to no avail, i have uninstalled and reinstalled with the phone connected and unconnected, my pc seems to find the device but i dont think it is reporting it right, in device & printers the phone is seen as 'generic serial', when i do a properties on this it is said to be a 'pocketPC usb sync', when i connect and disconnect it does appear in the device manager under mobile devices, also if i just leave the phone, when the screen goes blank the device disappears from the device manager, i have tried uninstalling it from device manager and also updating drivers but it keeps saying the best driver for the device are installed, i have included some pictures and i am tearing my hair out over this, i bought this phone to replace my iphone but i am not to pleased yet.
Thanks.

Have you opened wmdc and setup a partnership?

Have you tried going into Settings->Connections->USB To PC and uncheck "enable faster synchronization"?
What ROM are you on, btw, Cooked or Stock? and what version?

NitrousB said:
Have you opened wmdc and setup a partnership?
Click to expand...
Click to collapse
Yes i have opened it but there is no way to set up a partnership as the phone is saying unconnected even though the pc seems to register its presence.
pongster said:
Have you tried going into Settings->Connections->USB To PC and uncheck "enable faster synchronization"?
What ROM are you on, btw, Cooked or Stock? and what version?
Click to expand...
Click to collapse
yes i did the disabling of fast sync, this is on stock rom out of the box its spl-1.42.0000, my plan was to install a cooked rom but i cant even get the phone to sync so i cant even do that to see if it will remedy the situation.

You can always install a cooked ROM as long as you can get to the bootloader...
Go to the bootloader...
Flash HSPL...
Use Task29 (Hex modified RUU.exe)
Flash your Cooked ROM of choice
I'm out of possible fixes for your sync problem though... I usually just uncheck "enable faster sync" and all is fine...
try this, if you haven't... as a last resort..
Uninstall WMDC
Reboot
Install WMDC
Reboot
Connect HD2 before your PC boots (with "enable faster sync" unchecked)
worth a try

no luck...this is highly frustrating

any firewalls up and running? I'm on Win 7 x64 and WMDC 6.1 is playing fine with Outpost Firewall
Good Luck and I hope you get everything sorted out...

IS your device configured to use the active sync as it might be in internet sharing, usb mode if this is set you wont be able to sync or connect right

pongster said:
any firewalls up and running? I'm on Win 7 x64 and WMDC 6.1 is playing fine with Outpost Firewall
Good Luck and I hope you get everything sorted out...
Click to expand...
Click to collapse
I have mcaffee firewall but i have disabled it
A|ex said:
IS your device configured to use the active sync as it might be in internet sharing, usb mode if this is set you wont be able to sync or connect right
Click to expand...
Click to collapse
Yes it is set to use active sync and faster sync is unchecked.

Have you tried hard resetting the device and then trying to reconnect it?

Ok, done the hard reset...still saying not connected on WMDC and phone is registering in device manager
Is the phone showing up correctly in device manager, should it be 'pocketPC USB sync' ?

loady said:
Ok, done the hard reset...still saying not connected on WMDC and phone is registering in device manager
Is the phone showing up correctly in device manager, should it be 'pocketPC USB sync' ?
Click to expand...
Click to collapse
Try to disable your antivirus. I use Kaspersky and I have same problem if I don't disable antivirus.

Disabled antivirus and firewall...strange thing is..if i uninstall it from device manager, when i reinstall it with fast sync enabled on phone it installs as mobile remote adaptor or something like that, if i reinstall with fast sync disabled it installs as pocketpc usb sync

What I did with my HD2 and W7 64-bit was just turn it on and plug it in! Windows downloaded, installed and configured WMDC automatically so I didn't have to do a thing!

EddyOS said:
What I did with my HD2 and W7 64-bit was just turn it on and plug it in! Windows downloaded, installed and configured WMDC automatically so I didn't have to do a thing!
Click to expand...
Click to collapse
Thanks for that...nothing like having salt rubbed in to the wounds lol... thats exactly what i did but not so lucky...anyhow...i just uninstalled the thing again for numpteenth time and scanned for hardware changes and went out the room...when i come back in it was alive...dont know what i did that was different though, i will renable my AV and firewall and see if it was that.
Thanks to everyone for your help

Didn't mean to sound so smart-arse-ish - I just always plug things into W7 and only if they can't get something working do I go driver hunting!

No i know you wasnt, i wasnt offended at all...its so nice to be able to just plug things in though, with windows 7 its been a breeze and this is the first time i have had trouble, hopefully thats the end of that problem and i can get going with some cooked roms....anything you can recommend ? seem to be so many, whats the most popular ?

Personally, take a look at the one in my sig - new version of it is out later this evening and its a great ROM. Gets rid of all the crapware no one ever uses...
Other than that, take a look at Duttys or Miri's ROMs - but the newest version are only on HTCPedia

Well...that lasted all of 3 minutes !....now its not connecting again...no logic what so ever

Right...seems it may have been the USB port, i was initially trying 2 ports, one was a front panel usb port which is connected via a pin header on the mobo, the second one was an extension lead to the back mobo mounted usb port which is usb3...so as a last straw i thought i would try the usb hub i have connected to the other onboard usb port which is usb 2..the hub is powered so i am left wondering if that was the issue.

HELP - cannot sync to windows 7 starter

Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks

windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.

There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!

for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.

on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go

this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!

pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.

Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.

Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?

have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!

Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.

Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse

Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??

I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!

Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.

HTC Sync 3.0 & Windows 7 - no device connected

I know that other people are having similar problems with Android phones, but I just got a Wildfire today and it doesn't get detected.
I have Windows 7 x86, HTC Sync 3.0.5422. I am running HTC Sync as administrator with disabled AV and Firewall. I am using the back USB ports. I don't see any other options in HTCSync than Help and About. HTC is appearing in Devices and Printers normally.
It also comes in Device Manager under
- Disk Drives as HTC Android Phone USB Devices
- portable Devices as D:\ (next free letter drive)
Anyone has any ideas?
Thanks

When you first connect your phone to the computer, make sure that you enabled "usb debugging". Once this is done, you should not have any more problems.
To activate usb debugging, just go settings -> applications > usb debugging.
Hope this helps.
Sent from my HTC Wildfire using XDA App

I had the same problem on x64. Couldn't get it to work till I was so frustrated about it and gave up. I think there is a problem with the usb drivers.
Sent from my HTC Wildfire using XDA App

Enabling USB debugging allows me to connect. But as soon as it looks like syncing, the wildfire comes up with "prepairing SD card" and it disconnects
Very frustraiting

fishb00n said:
I had the same problem on x64. Couldn't get it to work till I was so frustrated about it and gave up. I think there is a problem with the usb drivers.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Works fine for me on 7 x64.
I did install the drivers from the SD card earlier though for development.

I had similar problems - which all disappeared when I used a different usb port. The one's at the front of my PC just didn't work. Ones at the back worked fine.

Skye Menjou said:
Works fine for me on 7 x64.
I did install the drivers from the SD card earlier though for development.
Click to expand...
Click to collapse
I know it should work. but I can't find out what exactly is causing this behavior - and that sickens me Cause usually I get everything to work =]
I did uninstall everything that had to do with HTC. Sync App, Drivers, everything. Rebooted and tried from scratch.
I saw that Windows Update automatically downloads drivers for the Wildfire as soon as it detects it on USB. I had no chance to abort that so that I could install the Stock HTC drivers that came on the SD Card.
As soon as Windows said the device should be ready to use, I installed Sync again and tested if sync was working. Didn't work. Then I installed HTC drivers from SD Card. Tried if it works. Nothing. Rebooted. Tried Again. Nothing. USB Debugging on. Nothing. USB Debugging off. Nothing ... I don't know any further
Skye do you have installed the HBOOT driver from unrevoked along with the HTC drivers? Could it be possible that they both interfere somehow? Or is this not possible at all.

I don't use the HBOOT drivers since I don't have my device rooted.I can see that it could have an effect.
I'll check the device name, hardware id and driver version for the ADB tomorrow and we shall compare it with yours.

i had same problem, turned out it is firewall blocking (least for me), disabled security suite and all works fine. i had f-secure internet security

Plug in using rear USBs
Well, plugging in using the rear USBs worked for me. Slightly inconvenient. Maybe they're trying to sell more docks...

Change USB "Charge Only" to USB "HTC Sync"
I have a super simple solution to try that worked for me.
When getting the HTC Sync "no device connected" error message, you must change the phone's USB setting from "charge only" to "HTC Sync", if it's not already done.
I noticed that my "notifications panel" at the top of the screen said "Charge Only" next to a USB symbol.
To make this change on the T-Mobile MyTouch 3g Slide, I opened the notifications panel (with your finger, pull down the bar at the top of the screen). Then, I clicked on USB "Charge only" bullet and changed it to "HTC Sync". Voila, the next time I plugged in my phone, HTC Sync recognized it, the phone app of HTC Sync found the HTC Sync on my computer, and gave me options for syncing.
I didn't need to uninstall or reinstall HTC Sync, move drivers, use msconfig to prevent programs from starting up, etc.

new2android1 said:
I have a super simple solution to try that worked for me.
When getting the HTC Sync "no device connected" error message, you must change the phone's USB setting from "charge only" to "HTC Sync", if it's not already done.
I noticed that my "notifications panel" at the top of the screen said "Charge Only" next to a USB symbol.
To make this change on the T-Mobile MyTouch 3g Slide, I opened the notifications panel (with your finger, pull down the bar at the top of the screen). Then, I clicked on USB "Charge only" bullet and changed it to "HTC Sync". Voila, the next time I plugged in my phone, HTC Sync recognized it, the phone app of HTC Sync found the HTC Sync on my computer, and gave me options for syncing.
I didn't need to uninstall or reinstall HTC Sync, move drivers, use msconfig to prevent programs from starting up, etc.
Click to expand...
Click to collapse
Thanks alot!!! This just saved me so much trouble!!!

Sync screen minimized - shows device connected, but can't open Sync screen
thearif said:
When you first connect your phone to the computer, make sure that you enabled "usb debugging". Once this is done, you should not have any more problems.
To activate usb debugging, just go settings -> applications > usb debugging.
Hope this helps.
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
I have the HTC Merge from U.S. Cellular. I had used HTC Sync without too many problems when I was on XP until the last update. That always connected but would not sync, giving me an error every time [1000 general error]. The fix was to re-install the version before, and don't upgrade even when you get a notice that an upgrade is available.
As soon as I moved to Windows 7, and used the same process, Sync on my PC would flash on, then show disconnected, and then minimize. The icon in the system tray showed a connection, and my phone shows a connection. But there is no way that I have found to get the main window open on the PC, and set the options for what I want to sync!
HTC has been no help at all.
Has anyone found a way to view the Sync software screen on the PC after moving to Windows 7... or 8?
Crossing my fingers - hoping there's a solution!

I had a similar problem, but just had to update htc drivers and reboot then it worked perfecto hope youv'e gotten it sorted out mate.

BatEarsJoe said:
I had a similar problem, but just had to update htc drivers and reboot then it worked perfecto hope youv'e gotten it sorted out mate.
Click to expand...
Click to collapse
Joe,
Do you know which versions of the HTC drivers worked for you? I'm hoping that your solution works for me!!:fingers-crossed:

I think I got them off a thread in the sensation forum, when I'm next at a computer I'll have a look for.them, if not I'll UL them for you

kevin1061 said:
Joe,
Do you know which versions of the HTC drivers worked for you? I'm hoping that your solution works for me!!:fingers-crossed:
Click to expand...
Click to collapse
Try these: http://forum.xda-developers.com/showthread.php?p=37437438
and
http://forum.xda-developers.com/showthread.php?t=2126036
If these don't work then ill go through my history and find the exact ones, let me know if they worked

BatEarsJoe said:
Try these: http://forum.xda-developers.com/showthread.php?p=37437438
and
http://forum.xda-developers.com/showthread.php?t=2126036
If these don't work then ill go through my history and find the exact ones, let me know if they worked
Click to expand...
Click to collapse
Joe,
I gave these a try, and I still have the same issue. HTC Sync loads for a second, then flashes "No device connected" and disappears. The icon in the system tray shows a connection, and I can tell the phone to sync, but after checking my calendar for a test appointment that I changed, nothing changed on the phone. Since HTC Sync won't open, I can't adjust the settings to make sure it is set up correctly.
Very frustrating! Wish they would update their software!

USB problem with Vista - Help!

I am trying to connect my zoom to my computer so I can transfer the TV shows I spent hours converting yesterday but my Vista laptop cannot install the drivers. It is really starting to frustrate me!!
I tried turning USB debugging on and connecting and nothing. I tried turning it off and nothing. I went to Motorola's site and downloaded their moto helper and nothing. I tried all of the USB ports on my computer and nothing. I tried going into the device manager and updating the drivers and nothing. It shows the MTP device with the exclamation point but nothing I do works.
My husband plugs it into his netbook that has Win 7 and it installs everything in seconds. What else can I do?
Sent from my Xoom using XDA App

ALIASgirl23 said:
I am trying to connect my zoom to my computer so I can transfer the TV shows I spent hours converting yesterday but my Vista laptop cannot install the drivers. It is really starting to frustrate me!!
I tried turning USB debugging on and connecting and nothing. I tried turning it off and nothing. I went to Motorola's site and downloaded their moto helper and nothing. I tried all of the USB ports on my computer and nothing. I tried going into the device manager and updating the drivers and nothing. It shows the MTP device with the exclamation point but nothing I do works.
My husband plugs it into his netbook that has Win 7 and it installs everything in seconds. What else can I do?
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
Upgrade to Windows 7! Seriously, Vista is horrible. Try removing the MTP device from device manager with the Xoom not plugged in. Reboot and try again. If that fails, when you double click the MTP device in Device Manager, does it show an error or anything?

I have encountered the exact same problem.
Will not for the life of me connect to my Vista Laptop.
Connects in 10 seconds flat to my Windows 7 desktop the first time i tried.
I've been porting everything I want to put on my Xoom to my Desktop.
I tried lots, wish there was more I could say. But Motodrivers didn't help me any either.
Also when it connects to my Windows 7 comp, it will not install MZ600, but works fine for file transfers. I don't know what that driver does, but i know it won't install.
I have a lot of issues with my Vista though, it won't install my digital camera, the digitial camera drives from my iphone, and its sd card reader stopped working.
But, all I can say is port port port.

I found this using a Google search for other devices that use MTP on Vista with problems. May work for you:
1) Go here:
http://www.microsoft.com/downloads/...60-E862-4F19-BB26-C0CAFE798955&displaylang=en
2) Press the Continue button (Near the Validation Required)
3) Press the Download button (Near the genuine Microsoft software)
4) In case that the download hasn't started automatically within 30 seconds, press the Start Download button.
5) Save the file to your Desktop where you can easily find it.
6) Execute the file (Double click on the mouse's left button).
7) Next -> Repair -> Repair -> Finish -> Choose "Yes" so the system restarts itself.
Let me know if this works so I can add it to my FAQ list.

I will try that when i get back home and let you know. Thanks for all of your help! I am leaning towards upgrading to Windows 7 if that doesn't work. I need to be able to use my laptop with my xoom.
Oh and I don't get any error messages when I go to device manager. It just tells me all drivers are up to date. If my laptop had a face I would punch it in it...
Sent from my Xoom using XDA App

ALIASgirl23 said:
I will try that when i get back home and let you know. Thanks for all of your help! I am leaning towards upgrading to Windows 7 if that doesn't work. I need to be able to use my laptop with my xoom.
Oh and I don't get any error messages when I go to device manager. It just tells me all drivers are up to date. If my laptop had a face I would punch it in it...
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
You will be happier with Windows 7 regardless. But do keep us updated.
EDIT: Try this if everything else fails: http://www.motorola.com/Support/US-...vers/USB-and-PC-Charging-Drivers?pubid=987654

I tried both things and it is still a no go. I guess upgrading to Windows 7 is my only option at this point.

When you go to device manager and get no error message, did you go near the bottom and expand usb devices to see if there is a yellow exclamation mark? What i do is go to device manager and have the device plugged in already. If the device isnt obvious i unplug it while watching device manager to see if something drops from the list and then plug it back in to see it reappear. If that doesnt work i recall vista having a "broken" usb driver that was fixed with sp1 or manually replacing it. I will see if i can dig it up

I go down to portable devices under device manager and see the MTP device with the exclamation point. I try right clicking and updating the driver and it tells me the driver is up to date. I try uninstalling and then plugging back in. I get the same fail message when it tries to install the drivers. It does the same thing with all three usb ports on my laptop.

ALIASgirl23 said:
I go down to portable devices under device manager and see the MTP device with the exclamation point. I try right clicking and updating the driver and it tells me the driver is up to date. I try uninstalling and then plugging back in. I get the same fail message when it tries to install the drivers. It does the same thing with all three usb ports on my laptop.
Click to expand...
Click to collapse
When you double click on it and see the property page, what does it say is wrong?

heres one of the older fixes that may work
http://www.thedave.ca/geek/windows-vista-usb-device-detection-problems/

This is what it says:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I click on the check for solutions and it doesn't do anything at all.

ALIASgirl23 said:
This is what it says:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I click on the check for solutions and it doesn't do anything at all.
Click to expand...
Click to collapse
You did try this?
http://www.motorola.com/Support/US-...tware_and_Drivers/USB-and-PC-Charging-Drivers
Outside of that, I have no other suggestions other than upgrading to Windows 7 or google your issue.

ALIASgirl23 said:
This is what it says:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I click on the check for solutions and it doesn't do anything at all.
Click to expand...
Click to collapse
I don't know if this will help...
but go to Start-> run -> type cmd -> hit enter
type this in... Net localgroup Administrators local service /add
hit enter.
Reboot and try plugging it in again/uninstalling re-installing the device.

Yeah, I tried that. This is frustrating but I guess I will be upgrading.
I appreciate everyone's help!

Bauxite said:
I don't know if this will help...
but go to Start-> run -> type cmd -> hit enter
type this in... Net localgroup Administrators local service /add
hit enter.
Reboot and try plugging it in again/uninstalling re-installing the device.
Click to expand...
Click to collapse
I hadn't tried this but when I entered that I got that access is denied.

Just for fun I tried the live chat with Motorola. After trying all of the stuff I had already tried I was told I would need to talk to a level two Rep tomorrow. Sigh. Vista is irritating.
Sent from my Xoom using XDA App

ALIASgirl23 said:
Just for fun I tried the live chat with Motorola. After trying all of the stuff I had already tried I was told I would need to talk to a level two Rep tomorrow. Sigh. Vista is irritating.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
100 thumbs down on Vista!

ALIASgirl23 said:
I hadn't tried this but when I entered that I got that access is denied.
Click to expand...
Click to collapse
I may have skipped a step. When you search for 'cmd' in the start menu, right click on cmd and hit run as administrator first.
This is the only solution I've found on the web so far where people say it works!

Bauxite said:
I may have skipped a step. When you search for 'cmd' in the start menu, right click on cmd and hit run as administrator first.
This is the only solution I've found on the web so far where people say it works!
Click to expand...
Click to collapse
Still a no go. It did the same thing and advise the MTP driver failed.