I have a Snap S521 with the official rom upgrade to 6.5
rom: 2.03.405.2 (65854)
Radio version: 3.47.25.29
protocol: 61.36t.25.29H
My problem is the signal strength is very weak compared to my other phones. In most cases where I have 'no network available' on the Snap the other, all on 3G, have very good signals. Even the Excalibur I have, albeit, not 3G is way better than the Snap.
The question is, is the radio version the correct one and is there another version that may improve my signal?
I have just bought this, second hand, and replaced the screen as it was cracked. I have to say it was the easiest phone to work on compared with the Nokia and Sony Ericsson which I normally do.
I really like the phone but am dissapointed at the reception. If the software is correct then it must be a hardware issue but I thought of asking first before I go any further.
Thanks
misub said:
I have a Snap S521 with the official rom upgrade to 6.5
rom: 2.03.405.2 (65854)
Radio version: 3.47.25.29
protocol: 61.36t.25.29H
My problem is the signal strength is very weak compared to my other phones. In most cases where I have 'no network available' on the Snap the other, all on 3G, have very good signals. Even the Excalibur I have, albeit, not 3G is way better than the Snap.
The question is, is the radio version the correct one and is there another version that may improve my signal?
I have just bought this, second hand, and replaced the screen as it was cracked. I have to say it was the easiest phone to work on compared with the Nokia and Sony Ericsson which I normally do.
I really like the phone but am dissapointed at the reception. If the software is correct then it must be a hardware issue but I thought of asking first before I go any further.
Thanks
Click to expand...
Click to collapse
It sounds like it's possible that you may have a bunk antenna. I'd call your provider and see what can be done about a possible replacement. Since the antenna is hardware I have no clue as to whether softwares would fix the issue. Even though you can polish a turd, it's still just a shiny turd....lol. If you have multiple phones than you at least have means of communication til the problem gets sorted out. I had the same problem with both my Gravity and Gravity2 phones, but as it turned out, the antennas just happened to suck...lol.
Related
I recently purchased a used XDA in good condition. The seller mentioned it has been flashed with WM2003.
It has a ROM version of 3.04.ee ENG
ROM Date : 06/12/2002
Radio Version M.E1
Protocol version : 324e4
I have not been able to find out if the Radio version is new or extremely old.
I reside in Canada and use FIDO GSM network and I can connect with their GPRS network and surf the net etc etc.
GPRS seems a bit slow where my Sony Ercisson phone can connect to GPRS from the exact same physical location and I can surf on it faster than on the XDA...kindda weird
Also, I notice that my GSM signal strength meter also hovers around 1 or 2 bars....where my Nokia or Ericsson show full signal...again weird
Can anyone shed some light on what I got (software ), and maybe should I upgrade to something better?
Thanks,
guru
If the radio works, regardless of the release number, I would suggest leaving it alone, also the bars for signal are in my opinion not very accurate. Radio stack upgrading is extremely risky, a phone with 2 bars is better than a paperweight/brick.
cruisin-thru said:
If the radio works, regardless of the release number, I would suggest leaving it alone, also the bars for signal are in my opinion not very accurate. Radio stack upgrading is extremely risky, a phone with 2 bars is better than a paperweight/brick.
Click to expand...
Click to collapse
Thanks for your response.
I am happy with the unit overall, I would rather have it working than a paper weight.
Too bad this unit isn't designed to acept external hardware thru the SD port.
guru
I've been playing with the bad reception on my X1.
I've found out that the reception is actualy pretty good when the power is connected to the phone.
Like when either the usb cable is connected, my car holder is connected or when the charger is connected.
Can someone with bad reception try to see if this works for them to?
Maybee it's just my phone and it needs servicing, but it could also be a design flaw because the charge voltage is bit higher then the battery voltage.
I'm sorry if this is posted elsewhere already, but i couldn't find it on the net.
Btw, my phone has radio 1.14.25.55 something and i had 1.16 something, both times the reception improved with power applied.
I have rom version 1.05.172.13 but also with the original release firmware it whas the same.
My phone is a 09w13 production.
So if people could verify this and post theire findings and information, maybe we can find a common cause in the bad reception problem.
never had any such problems
but if you live in a place with very poor reception I suppose it would make sense
Rudegar said:
never had any such problems
but if you live in a place with very poor reception I suppose it would make sense
Click to expand...
Click to collapse
I have a x1 that is only 5 months old but is not connecting at all in the exact same spot my old ipaq 910 has 3g reception right now. I am running the 1.14.x radio and updated ROM. But even after factory resetting the phone and before the upgrades the x1 was not connecting. It did work more or less fine in the beginning, but now it is totally useless.
I'll keep looking for a solution. I hope I don't have to trash a phone that I was so amazed by.
hey,
i've changed my network provider a few days ago. before the change and also now i'm using the Duttys Topaz WM6.5 Leo R0 WWE rom.
since i've changed the provider, i have problems with my radio reception. when i'm inside a building i mostly do not have any radio reception at all.
i've also tried another radio version and at the moment i've installed the original htc rom. still the situation is unimproved.
do you know why?
thanks for ur answers!
If you have changed provider...and your phone is the same, suddenly your network reception falls down.... then it's obvious what is causing the problem I suppose. Your operator doesn't have a proper coverage.
Yup, It's almost certainly your network
You've done all that you can to diagnose the issue you have; Essentially, you've got poor coverage compared to your old provider.
I'd contact them soon (today, if possible) and make them aware of the situation. If you're not happy, you can either spend money on a range extender (you may not be able to install these in your workplace), or change provider back. Call them sooner rather than later, though. They may have a small time period (in the UK called a "Cooling Off" period) before contracts become binding, allowing you to test services and make up your mind before you're tied in to the contract.
Fedex_cain said:
hey,
i've changed my network provider a few days ago. before the change and also now i'm using the Duttys Topaz WM6.5 Leo R0 WWE rom.
since i've changed the provider, i have problems with my radio reception. when i'm inside a building i mostly do not have any radio reception at all.
i've also tried another radio version and at the moment i've installed the original htc rom. still the situation is unimproved.
do you know why?
thanks for ur answers!
Click to expand...
Click to collapse
Did you test in the same building with other phones? Unfortunately, it seems that the diamond 2 don't receive in areas with low signal ...
luigug said:
Did you test in the same building with other phones? Unfortunately, it seems that the diamond 2 don't receive in areas with low signal ...
Click to expand...
Click to collapse
yes I did. my friends, who have the same provider, have a really high reception whereas I have none. so it can't be the coverage of the provider..
I don't know what to do :/
If it is not due to the hardware, HTC could solve the problem with a forthcoming version of radio or Rom.
I hope that this solution will be implemented with the next official ROM WM 6.5!
Hi
If others have good reception and yours is none with the same providers something is wrong somewhere,the HTC Touch Diamond 2 isn't that bad for reception, I've found quite good in very marginal areas.
You need to check your phone isn't set to just 3G, but Auto. It might be you have no 3G coverage but your phone is set not to switch to 2G which other phones you are comparing against are using.
To check this go to settings and click the Communications option, scroll down to Band and then make sure the settings are Auto and Auto. Has that helped.
Regards
Phil
I'm on the 3 network in Australia and I find my reception is quite poor.
I understand 3's network coverage isn't as amazing as Telstra or Optus, but it is meant to be strong around the CBD, which mine isnt. Other friends on the network using non-htc handsets have perfect reception in places I don't. This leads me to believe it might be my radio. Even when roaming reception will drop out occasionally.
I have Radio-3.22.20.17. Are there any other Australian 3 users here? What radio are you using? How is your reception? Would a 6.35 radio be better? I've searched XDA, Google, etc and couldn't find decent radio information for the Magic, only found some for the Hero.
Thanks,
Anyone able to help?
i don't know much about the radio side of things, but is there anything else that could be affecting your reception?
do you have a cover on your phone?
does reception improve if it's removed?
have you contacted 3 to see if there might be a fault with your phone?
I have a cover, but reception isn't affected with it on or off. I've also had the phone checked and its fine.
I want to test a new radio/rom to see if it improves but I don't want to go back to Android 1.5 and there are no 100% working 2.1 roms, so I'll have to wait.
Are there any threads similar to this one? http://forum.xda-developers.com/showthread.php?t=563757
Hi there,
I'm from Australia as well. I used to use the new radio to be able to flash the cursorsense rom and it works great. Inside my office, most of the time I didnt get any reception at all but with the new radio, it did.
i switched back to the old radio to use another rom though. (at that time, rom for the new radio is not that much). at the moment, my mobile phone is roaming
you might want to try the new radio (I believe this takes more space than the old radio as my internal space just disappeared). however be careful with that, i think it's the error in flashing of radio n spl that can cause you to brick your phone.
lagu805 said:
Hi there,
I'm from Australia as well. I used to use the new radio to be able to flash the cursorsense rom and it works great. Inside my office, most of the time I didnt get any reception at all but with the new radio, it did.
i switched back to the old radio to use another rom though. (at that time, rom for the new radio is not that much). at the moment, my mobile phone is roaming
you might want to try the new radio (I believe this takes more space than the old radio as my internal space just disappeared). however be careful with that, i think it's the error in flashing of radio n spl that can cause you to brick your phone.
Click to expand...
Click to collapse
I ended up trying CursorSense. I hate Sense UI so I removed it, but I didn't notice any signal difference. I also ran Before and After speedtests numerous times and averaged them and the new radio was slower for me
so sorry to hear that...
well, at least i finally found someone from australia using magic and a member of xda as well..
I've not used my Magic on 3, but I can relate to your signal issues on their network. The only contract phone I ever had was with them and I regretted it, call drops and poor signal no matter where I was, I used to work in the stock exchange building, you'd think a phone would have awesome signal there but I'd be stuck on 1-2 bars Sorry to say it, but I think you can blame 3, not your phone.
Hi,
I have my legend from 3 week s now, and very pleased with it... I has a Hero before and happy to play now with Android 2.1... However... I'm a little bit disapointed with the quality of my network signal nd some other bug that I hadn't on my hero...
Problems...
Wifi signal and Network GSM signal often bad or lower quality than previously... Is that normal and know for future dev...
Browser often doesn't load the Internet page when signal is not good and stop working or show the error loading message, and even if my signal is ok...
So basically my radio version is...
47.26.35.04U_7.05.35.26L
2.6.29-9a3026a7
Build 1.23.405.1 CL139791
Can you help me, is a new rom or radio planned for soon...
thx
Buzz
Buzz
did you compare the performance of your Legend with another phone?
my Legend is underperforming compare to my HTC Cruise, but I'm using H3G here in Italy, running only on 3G network.
Sent from my HTC Legend using the XDA mobile application powered by Tapatalk
No i do not compare I juste have problem qith signal quality at all... And yes compared to my hero, it is worst...
Same here, bad WiFi or Edge/3G performance compared with my iPhone 3GS or some other phones I've tested (at the exact same location).
Sent from my HTC Legend using the XDA mobile application powered by Tapatalk
I haven't tested my Legend side-by-side with other phones, but I have an overall feeling that my old HTC Magic was more stable wrt GSM/3G networking.
The main problem for me is that quite often Legend cannot keep connections/phone calls alive when switching between EDGE and 3G networks. I've never had such problems with Magic (on the same operator, Swisscom in my case).
I'm not sure if this happens because of weaker reception, a bug in the Legend's radio, or some sort of incompatibility with my operator's network. (The old Magic was Swisscom-branded, so maybe it was tweaked for Swisscom in some way).
same here
I can confirm radio is generally weak with Legend. It loses GSM/3G connection completely in places where my previous phones (HTC Snap & Magic) were showing weak signal but were still holding connection. Same goes with Wi Fi unfortunately. My conclusion: Legend's radio is weaker compared to other phones. Don't get me wrong - you may never experience any problems if GSM/3G/Wi Fi signal is strong in your areas of inhabbitance. But in my case (work phone - so got to be reachable 24/7) it looks like Legend has Failed.
I've had a magic, hero and nexus one before the legend, and for me the legend seems weaker than hero/magic (which are the same in my experience) but MUCH better than the nexs one.#
Overall the legend has been ok though, the only annoying thing I've experienced is when I go into a no signal area (e.g. underground) and come back, it sometimes doesn't pick up a signal again and stays on no network until I switch off and on. Annoying if it's in your pocket and you've not noticed for a while...
Bad Wifi
I've had the Legend for 2 days now and I'm experiencing severe problems with radio.
Specifically wifi:
* Signal on Legend is VERY low compared to Hero
* I'm also loosing connection all the time, where my Hero was extremely stable
* Problem is worse when I'm using my laptop's wifi at the same time
- When laptop is turned off, wifi is somewhat stable on the Legend, when I'm surfing the web on my laptop AND using wifi on the Legend, I seem to have problems with both. I loose connection on the Legend and wifi on laptop is very slow. When Legend wifi is off, I have no problem whatsoever.
* I sometimes have problems accessing Market, Browser and other apps that require net access.
* Switching between wifi and 3G/Edge seems slow and doesn't always work
I AM comparing the Hero and Legend at the same time. I have no problem with Hero and Laptop running at the same time, only Legend and laptop!
Edit: I now about "early adopter syndrome" where they release something before it's finished. BUT this really isn't a new product in that respect, it's supposed to be an improvement. I did not get the Legend for this hassle. If it persists and nothing is gained from my email to HTC, I'm returning it as a defect product.
Can someone expert here give us more info about this and future dev or problem source ? As for me Even if I like the legend I can not understand how they can launch a device giving lower result that it's previous version : the htc hero... ???
Sooooo, Hero radio is ok and get's good signal strength........Hero is made of plastic. Legend radio is weak, drops connection a lot....Legend is made of aluminum. Is it possible that we will never get good reception on the Legend, that it's not a bug, but a weakness with the metal used. Like The first iPhone......and why they are doing glass/ceramic back in the 4G iPhone....
Just asking...I have the Legend as well if you think I'm dissing the Legend here.
nexus one is plastic and from my experience has considerably worse signal strength
The problem for me is more on the wifi reception even if signal is 3/4 I experience a lot of time error in the internet browser, and it become unusefull...
I juste ahad a reply from the HTC support and SO PLEASE SEND THEM A REQUEST IF YOU EXPERIENCE THE SAME PROBLEM as they told me not too much people 've reported actually this problem so they can not sent the development to the dev team...
"New Response
Dear Thank you for your enquiry about htc legend. We regret but as far as we are concern there is not known issue on htc legend regarding the radio and wifi. Once we have a big number of customers with a similar case then we will report this issue to our developers in order to create an update, but currently we do not have enough of examples. If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you. Best regards, Ivona HTC customer support team HTC Corp. Global Service Division http://www.htc.com/europe/CA_Hotline.aspx
"
i have not had any reception issues with my legend. however the fm radio is terrible lol
noobdeagle said:
i have not had any reception issues with my legend. however the fm radio is terrible lol
Click to expand...
Click to collapse
FM Radio depends on your headphones/earphones since it uses that wire as an antenna.
I don't have anything to compare against, though I am pretty disappointed with the wifi reception... Does it use the ring around the camera lens as the antenna?
Has anyone tried WiFi Fixer?
I've been told that the Legend has trouble with Dlink routers. I have a Dlink 825 and my Hero had no trouble with this router. But with the Legend, I'm experiencing dropped signals and interference with my Laptop connection when the Legend is connected as well. My friend then replaced the same router with a Zyxel one and has full coverage.
Im having the same issues..even when i have strong wifi signal, it often cannot connect to anything and I have to turn wifi off and on. (netgear router)
I also have issues with 3G, the signal is all over the place...when other phones have a good signal, sometimes when i come from standby the signal is gone completely (showing a 'x' on the signal bar), this is in the middle of the city with strong signal from all other phones!
I have turned off 3G and using only GSM and have not had problems since.
stanace said:
FM Radio depends on your headphones/earphones since it uses that wire as an antenna.
I don't have anything to compare against, though I am pretty disappointed with the wifi reception... Does it use the ring around the camera lens as the antenna?
Click to expand...
Click to collapse
well compared to my cowon S9 radio which is perfect the legend is useless. yes i know that its related to the headphones but if a pair of Q-Jays isnt good enough than i dont know what is
as for the internal recievers i have started to have a problem with the mobile data connection. even in a strong location it just doesnt recieve im betting its a software issue tho cause it reads full strength and still does it sometimes a reset of the phone makes it work again but it will randomly cut off after its been on for a while
No problems with wi-fi here (whereas my TP2 sometimes struggles to initially connect) but the GSM radio performance is below what my TP2 gets in the same location. GPRS is possible however. Don't have 3G signal here.
Not sure whether this indicates a big problem as have only had Legend for 1 day but have seen "emergency calls only" quite a few times It kinda comes and goes.
Having said that, the TP2 was a bit flakey here (all mobile network signals aren't great here at home) until the 4.xx.xx.91 radio ROM upgrade, now it's better. (started on 3.something, whatever Voda initially released the 6.1 TP2 with ... I forget tbh)
Hopefully we will see a radio upgrade.
paradoxni said:
Im having the same issues..even when i have strong wifi signal, it often cannot connect to anything and I have to turn wifi off and on. (netgear router)
I also have issues with 3G, the signal is all over the place...when other phones have a good signal, sometimes when i come from standby the signal is gone completely (showing a 'x' on the signal bar), this is in the middle of the city with strong signal from all other phones!
I have turned off 3G and using only GSM and have not had problems since.
Click to expand...
Click to collapse
I have exactly the same problem on both wifi and 3G, it deconnect even if signal is ok... and I Have to turn it off and turn it on... Can a specialist confirm this and tell me if the problem come from our phone, the radio firmware or the mattalic case of the legend ???
THX