No ring tone, no alert sounds, WMP not functioning. - HD2 General

Hi, today my HD2 started to behave oddly - when receiving a call the screen wakes up as normal but no sound nor vibration (as preset) comes with it. The same goes for any other alert - SMS, e-mail...When I try to change the tones of any alert the common preview while selecting doesn't cannot be heard. Even worse, when I tried to play any music from my library with Windows Media Player it started to skip quickly from song to song without playing a note, stopped at the end of the playlist. When I tried TCPMP it work without any problem - music and video.
Any suggestion before I will be forced to proceed to the next logical step - Hard Reset? BTW I am on stock ROM 1.66.479.2 (76641)WWE, I didn't install anything new recently nor have beeb experimenting with any SW.
Thank you in advance.

ive had issues with sounds when setting the system temp locations to a location that doest exist (experimenting with a ramdisk, but i suspect the pricipal would be teh same). maybe some kind of system temp location corruption?
hunt down all you can find on clearing temp locations. start uninstalling apps one by one,
(personally id backup and go for a straight hard reset for the hour it takes to be fully fundtional again vs the hours spent fault finding.)

I think I have your fix ...
I just came across this thread and thought I'd answer immmediately because I, too, have sufferred from this issue in the past. It took me a while to figure out why, but I did. Give me about 5 minutes to collect my information, and then I'll respond again...
Peter

Here it is ...
I have a document that I've prepared in Microsoft Word to store all the handy registry tweaks and solutions to previous problems. Here's the entry for what I believe is your problem:
Sounds or Ringing or Vibration Don’t Work
There MUST be a directory called Volatile here:
Mobile Device\Application Data\Volatile
YOU MUST SOFT RESET AFTER CREATING THIS DIRECTORY
The "Volatile" directory can be empty as long as it's there within the main device Application directory.
Peter

Thank you very much, will share the result

I face to same problem using HD2, thank you. your point is help me to fixed.

Whoa, you just saved me from a hard reset thanks alot Peter.

PETER HTC you are great! Thanx man!

Thanks I fixed it too

Related

caller id monitor

Hi i have problem some times caller id show just number when someone call me sometimes(same number) show name from contacts how to fixit
Same thing here...
Sometimes it works, sometimes it does not... Actually it has only worked a couple of times...
At first I thought I was closing the ID Contact Monitor when I used an application close button (Battery Back from Omega One). But then I noticed that it still does not work even without the app closer.
Any clues?
I believe that this is probably down to the 32 process limitation of WM2003 on the XDAII 28 processes open automatically as you open programs the XDAII will close what it thinks isn't needed any more.
Can anyone confirm? :?
Hmmm... It could very well be that... :roll:
If you don't use the "permanent save" feature, then you can delete the 4 flashman files out of the \windows\startup folder.
this gives 4 more process slots. Making the number of running processes at startup more in line with a normal XDA.
wasting 4 process slots on 4 different programs that do the same thing to 4 different databases is rediculous. Having them running even when the feature is turned off is also rediculous.
..Chuck..
Yes, thanks... I deleted the task I don't use and now IACaller is working fine ever since...
Thanks!
I've upgraded to the new ROM, and only the lesser 19 processes now, meant to alleviate this problem.
In addition, it's a newer fix of Caller ID.
And even more, I removed the FOUR flashman/mem processes from startup too.
And even then, I find after just half a day of running apps and stuff, Caller ID no longer shows a photo, and requires a reboot to work properly.
Not happy at all, not in the slightest. Not in the least bit impressed, because i see little else that can be done to fix this, so no likliehood of a solution.
VERY poor to say the least.
Shadamehr,
Are you using an application closer like Pocket Plus or Wisbar?
If not, I suggest you use one. Remember that whithout an app closer you are consuming valuable resources and the X only minimizes them.
Best regards,
Rayan
I was using SideBarX.
What I find however, is that this is the WORSE thing to use, as it closes ALL apps, so if the Caller ID HAD happened to just recently update itself, it would close that too, so in effect, closing the very thing with any potential to fix things.
Alas, I find the only thing that works, is to do a soft reset twice or three times a day.
Not a great loss given how quick re-boot time is, but a bit of a stupid solution nonetheless.
Additionally, I find another slight issue, in that if I get an SMS, when I click the notification envelope on the top bar to open it (if I had left it, not catching it straight away, so the first pop up of it had already gone) then the 'speech bubble' that appears with the message in, is REALLY slow now after the new ROM update, taking a second or two to draw itself properly. I can see the outline of the bubble for a fair while before the bubble 'draws' on screen properly.
Sadly however, it even does this after a soft reset to speed things up, so I am very concerned about this aspect of things.
It worked a lot faster before the update.
The rest of the update has been a good thing for me, but I am a bit angry about the Caller ID problem still being here at least for me, but more worryingly, I am concerned at the apparent speed slow down for some things! Especially as I have read tales of others experiencing this too.
But overall, its nothing earth-shattering I guess.
Shadamehr,
As far as the CallerID problem, at first I was having the same problems but I managed to fix this by removing unwanted items on the startup folder (remember the 32 process limit?) and by using Pocket Plus, since it allows you to exclude CallerID from closing.
I also use ScaryBear Software's Check Notifications to remove duplicate events on my system's databases.
Good luck!
Rayan
Pocket Plus? Cheers mate - I'll go search now.
Here's hoping it works.
Also, the new ROM is only meant to have 19 things running. I have further removed the four flashman files from startup.
Do you know of anything else I can remove?
Cheers mate.
Can't find Pocket Plus mate (at least not as a free app).
Any link for me please?
I don't remember what things where in the Startup folder but this is the stuff I have now:
CheckAutoRun.lnk <--- No idea what this is for
ChgDfLnk.lnk <--- No idea what this is for
ClearTemp.lnk <--- I installed this
IA_Caller_ID.lnk
MMReg.lnk <--- No idea what this is for
Pocket Plus.lnk
Poutlook.lnk
Stk.lnk
VoiceCommand.lnk <--- Microsoft's Voice Command
Cheers and good luck!
Rayan
You can find it here http://www.handango.com/SearchRedirect.jsp?siteId=1&jid=2BD54724B6D87D58BA6CB6BA8BB79B81
Cheers!
Hi all,
I've the problem with with my XDA II and IA Caller ID. It works for one or two hours and then impossible to see a picture. The only thing to do is a soft reset.
I've checked the processes and I'm now with 16 processes (using PHM Task Manager to see the processes) and when the problem occurs, the IA_Caller_ID process is still active.
For information, I use WisBar advance to really close my programs and I kill ActiveSync every time I leave the XDA from the cradle.
Thanks for your help...
hello,
Do you put pictures in your SD Card ?
If yes, try with pictures in your phone memory.
I have the same problem with ringtone in my old Qtek (first generation SPV by Orange)
Sometimes, the sdcard is poweroff to preserve battery life...
test and come back ;-)
THe picture is in "/my documents" none on the SD card
Now it's new, sometimes the XDAII doesn't ring at all. The screen lights on but no ring and no information. :shock:

No sound with alarms

Hi all. This is strange. Yesterday, everything was working fine. Today, none of my alarms are sounding (that's neither 'tasks' nor 'appointments')
I've checked the obvious stuff like whether the sound file is corrupted or not (it works fine and I even changed the default sound to play for alarms)
Even the normal pop up window isn't showing either when an appontment or task is due.
Has anyone got any advice - this is going to be a BIG problem for me if I can't solve it as I've got a very very (very) poor short term memory and need the alarms to remind me to do even the mundane things in my life
I tried creating a few test/new entries and they don't display or sound either
Thanks
S
http://www.scarybearsoftware.com/ppc_cn_overview.html
Try this (check notifications) and use it to delete any duplicate notifications you have in the queue. When the notification queue gets too long it stops working, and alarms depend on the notification queue. You can then use the clear notifications program to help stopping it happening again if you like.
Thanks..
Hi shuflie - thanks for the tip. It made no difference, so I'm guessing it must be something more serious!
The good news...I tried same resolution
The bad news...it did not work
So...I did a hard reset and that solved the problem!
Hard reset - sorted it!
HI All - Yep, I had to hard reset mine too! The good news - it's all working fine now...
The bad news - one of the 'cabs' that auto loads as part of the O2 set up, wouldn't install ('something.cab does not exist') resulting in me having to call O2 to manually set up email/mms/internet conections.
I also don't seem to have 'o2 active' anymore (but maybe that's a good thing
Seem to have oodles more storage space too...but everthing is working fine
Wonder what's missing???

Universals gone wild!!! Repeating alarms etc

My exec has gone nuts.
First, alarms stopped displaying the message boxes, and as I couldn't dismiss them, they went on for ages.
Now, I get my reminders through from weeks ago through, with no messages, all at once, in a mishmash of notification beeps, and voice command reading them out.
I really have no idea what could be wrong.
I haven't changed anything.
I'd love a fix which doesnt involve hard reset (and yes, I have soft reset it!)
Thanks,
Skelly
[edit by V: please try to use a useful topic title, and post in the right area ]
___________________
XDA Exec, O2, WM5
Check out MamMaid it has an option for clearing notifications.
Read my step by step guide in the following thread to fix your device - this guide does NOT involve a hard reset.
http://forum.xda-developers.com/viewtopic.php?t=60036
And do not use the built-in Clock/Alarm application any more, it is VERY buggy and almost certainly what has caused your problems (as it did on mine).
Thanks: it helped me also: at last solved a irritating problem. You are a great help!
What do people recommend as the best alarm clock program to use?
My alarm clocks stopped working so relying on the Universal atm to wake me up every morning but today one of my calendar reminders didn't go off and I nearly missed a 3 hour conf call (tragedy I know!!!).
G
I'm using SPB Time, a bit bloated at over 3MB just for what is basically a clock but it has everything you will need (clock, WORKING alarm, stopwatch, etc).
Seriously people stop using the built in clock/alarms app completely, it messes up your notifications queue over time making reminders not go off properly and all sorts of other unpleasant bugs which just get worse as your device gets older, which is why I suspect we are seeing more and more of these cases a year after the device was originally released.
It is unknown at this time whether or not these bugs are fixed in later WM5 ROM releases, although I suspect not...
skelly said:
My exec has gone nuts.
First, alarms stopped displaying the message boxes, and as I couldn't dismiss them, they went on for ages.
Now, I get my reminders through from weeks ago through, with no messages, all at once, in a mishmash of notification beeps, and voice command reading them out.
I really have no idea what could be wrong.
I haven't changed anything.
I'd love a fix which doesnt involve hard reset (and yes, I have soft reset it!)
Thanks,
Skelly
[edit by V: please try to use a useful topic title, and post in the right area ]
___________________
XDA Exec, O2, WM5
Click to expand...
Click to collapse
Ho YES I know this problem well!!! It is a total Pain in the But.
I have tried most tings and the only thing thatw orked for me was a hard reset a finaly a ROM upgrade seems to have stopped the problem coming back AGAIn & AGIN . Well for now anyway.
I think SL9 has the answer I have not tried the exact method given But Did try Memmaid and It did not help. I did not however deselect the alarms first and did not do a Soft reset straight after. These may be the secrets to success. I have not had the problem recently (please NO MORE) so unable to try SL9 method but seems to have worked for many
Here is SL9s method Good luck and thanks to SL9
================================
Yes, I had this problem also. You can perform a hard reset, that will solve it but then you loose all your data and it is a pain! So I spent all day trying to find out how to fix it without doing a hard reset, and here are the results:
1. Open the Clock & Alarms app, and click on the Alarms tab. Make sure everything is unticked and unselected.
2. Install and launch MemMaid (http://www.dinarsoft.com/ - Note: MemMaid is shareware that expires after something like 30 days, or you might use another app which allows you to edit the notifications queue), and then press the Jump To softkey and click on the the Notification Queue option.
3. Press the Find Duplicate button, and make sure you say yes to deleting all duplicates.
4. Now you have to scroll through the list slowly, you must find all the ones which have this text in them and check the tickbox: \Windows\clock.exe.
5. Now you have located the rogue alarm notifications and ticked them, press the Delete button and confirm in the next step. Make sure you have NOT ticked/selected any other notifications except the clock.exe ones before you do this step, otherwise it can easily make your phone stop working!
6. Soft reset your device. When it has finished booting, you should notice that it doesn't vibrate madly with alarms for 20 minutes like it used to do before, and you should have a flashing green LED on the right instead of orange
7. Stop using the built-in clock & alarms app if you don't want this to happen again - it is too buggy! Find a replacement alarm app, there are loads of free ones out there!
Last edited by sl9 on Wed Aug 23, 2006 17:50; edited 1 time in total
===================
Thanks again to SL9
Condex

Problems with the Titan

I was just wondering if anyone else have had any of these problems that I have been having.
1. Sometimes the phone will not play any sound at all no music,slide sounds, or ring but i can make a call and hear and talk perfect and the phone will vibrate when i get a call i made sure the sounds are on. Soft reset fixes this everytime but it seems to happen more now like every other day.
2. I have the 6 tab HTC home plugin on my today screen and it used to play music right off the today screen on its own media player not WM. Now when i try to use it it opens WM and i cant change songs from my today screen and it seems stuck on a song but it does not change or update the track info. The only thing it does is open WM when i tap the song name but nothing else. I think I might of messed this up when i reinstalled the WM play button today plugin and i now set the plugin to use the HTC audio manager but i would like it to control WM like i wanted to and the 6 tab plugin to control the HTC audio like its supposed to
3.Almost everytime i get 2 text messages at the same time or a phone call and text at or close to the same time this thing goes nuts vibrating till i turn it off.
4. Sometimes when i use Windows media player and use one of my playlist some of the songs say file cannot be found and i have to delete the song and go back and add it again when its in the same folder as it always is.
Anyone else having any of these problems or am i the only one? I have the new ROM installed and alot of other junk
the no sound problem i have encounterd. as a matter of fact it happened twice today. don't know what that's about.
as for the rest of your issues i have never experienced them. i do have the 6 tab home plugin and i do play music but i've never experienced number 2.
Do you have anything setup in your calendar? On one of the HTC Home tabs, it has the sound settings. If it is set on automatic, it will put the phone on vibrate if you have any appointments on your calendar, and turn back the sound when the appointment is over.
5.0stang said:
3.Almost everytime i get 2 text messages at the same time or a phone call and text at or close to the same time this thing goes nuts vibrating till i turn it off.
Click to expand...
Click to collapse
I also have the same 6 tab HTC today installed.
And almost everytime I get a txt or an email notification + a phone call at the same time, the unit freaks out, I can't answer the phone and I almost have to always perform a hard reset.
I have these installed:
- HTC Home Customizer
- TCPMP
- flashlight
- Google maps
- Opera Browser
- PHM RegEdit
- PocketCMD
- RDP Port Switcher
- Telus Mobile Email (visto client I think)
- X-Button
Running WM6
Same Problem.. No Sound
I am having the same problem!!
I am on my second Mogul now due to the fact that intermittently
all the sounds from the speaker stop working. (Ringer, Music, everything)
The sounds come back after a soft reset but it's very annoying!
I have seen other posts with people having this problem but no solutions.
I believe this is a software issue not a hardware as this is my second Mogul this is happening to (the first one I RMA'd for this same issue) and I have tried several different software products on the phone.
This is the what I had on the first mogul:
SPB Mobile Shell
SPB Phone Suite
SPB Pocket Plus
SPB Backup
IM Plus
Resco Explorer
Sk Tools
2kTweaks
This is what I put on the second mogul:
HTC Home (6 Tab)
HandySwitcher
IM Plus
Resco Explorer
SPB Backup
SK Tools
Both are losing all sounds after a period on time!!
If anyone can help me figure out I am periodicly losing sound I would be forever in your debt!!!!
Here's a crazy thought.... any of you try to do a hard reset and NOT load any third party or non-native apps onto the Mogul to see what happens for a few days?
TC1.... The phone is useless without some of these apps.... I can't pull out the stylus everytime I want to do something on the phone....
There are usually alternative apps. I guess the question is would you rather find the cause to the sound problem or run those apps?
ImCoKeMaN said:
There are usually alternative apps. I guess the question is would you rather find the cause to the sound problem or run those apps?
Click to expand...
Click to collapse
Exactly.
This is troubleshooting 101... need to setup a controlled experiment. Start with the basic product and go from there. Note your observations. Add one application at a time and note your observations. Using deductive logic you'll eventually find the cause.
And others please don't whine about the Mogul being "unusable" without these extra apps. The Mogul functions out of the box as a phone and WM6 PDA. Do some of these apps make you more productive? Absolutely. But in order to troubleshoot you can live without them for a few days.
This is my 2 pda in less than 3 months when i 1st had it i didnt know i could install all these apps so it was at least a week or two before i found this site and a few others and i remember i installed the new ROM hoping it would fix the problem...still hoping...
IM+....
Some people have claimed that it's IM+ thats causing the issue........ I will uninstall it and see what happens.... Let's keep this post alive and get the bugs out!....
Got #2 onmy list fixed now i can use the HTC audio manager on my 6th tab and my windows on the today screen on the bar right underneath if i knew how to get a pic of my screen it would be easier to explain what im talkin bout...still waitin on a ROM fix or something.... or REV A
TC1 said:
Exactly.
This is troubleshooting 101... need to setup a controlled experiment. Start with the basic product and go from there. Note your observations. Add one application at a time and note your observations. Using deductive logic you'll eventually find the cause.
And others please don't whine about the Mogul being "unusable" without these extra apps. The Mogul functions out of the box as a phone and WM6 PDA. Do some of these apps make you more productive? Absolutely. But in order to troubleshoot you can live without them for a few days.
Click to expand...
Click to collapse
I agree 100% with you TC1.. I have similar apps listed installed on mine and have no issues. Now when I first came across HTC Home installer I did have issues with certain alerts / ringers not working. This was mainly if I had removed my SD card temporarily and at the same time received a call / alert. Of course it wouldnt sound but when I would put back the SD it still wouldnt sound so I had no choice but to reboot the device.
What I determined is setting the HTC profile to SILENT prior to removing the SD card avoids having to reboot in the invent I would get a message / alert / fone call. Since then no issues.
Also installing the more current HTC home helped out.. As ringer profiles on occasion would set itself to SILENT / VIBRATE on it own.
Ive always thought it had something to do with the 6tab HTC home plugin but i removed it and it still did it
I believe it has nothing to do with any 3rd party software but the phone (windows,HTC,Sprint) itself.... I just wish there was a way to fix it!!
Have anyone with WM5 loaded on their titan had these problems? I really wanna know y i cant use any playlist on my windows media player more then 5 times before it says file can not be found in libary when i have not moved anything
same probem quick fix
i get the same problem.
but all i do is turn it of and then turn it back on and it works great.
haven't figured out what is causing it, all i know is that it does it after i get on line. don't have any third party software on it yet so that could not be the problem. i am how ever looking for spb phone suite or anything with smson it for mobile 6. mogul titan

Problems

Hi,
Had my HD for just under a week now and I must admit I wasn't overly impressed with it at first. Quite slow in general and video playback wasn't great...decided to hard reset it and start from scratch...before I did anything I followed the performance increase tutorial on here and now I'm happy as larry with the HD - it's exactly what I hoped it would be even the keyboard is good on the screen in landscape mode.
However there is still one problem that I can't resolve or find a lot of information about...it's the music tab in the touch flo....yes I know there's a lot of posts about album art etc - but none seem to mention AudioManager_eng.exe crashing when you try to use it...other people have mentioned this on other forums but no-one seems to know what's going on...does anyone know what causes this...??
Thanks,
Dan
http://forum.xda-developers.com/showthread.php?t=463296
You might wanna track this thread and see what goes on here. Unfortunately no solid resolution as of now.
dangreen said:
Hi,
<snip>
However there is still one problem that I can't resolve or find a lot of information about...it's the music tab in the touch flo....yes I know there's a lot of posts about album art etc - but none seem to mention AudioManager_eng.exe crashing when you try to use it...other people have mentioned this on other forums but no-one seems to know what's going on...does anyone know what causes this...??
Dan
Click to expand...
Click to collapse
I saw that very early on when I started putting music on my HD.
By a process of elimination, I isolated it to a "rogue" music track, (or else my HD simply disapproves of Blondie ).
I suspect that although the music file in question played back fine on the PC, there was something about it that thoroughly confused audio manager to the point of crashing. I imagine that the meta tags are the most likely culprit, but never got round to conclusively proving that. When I removed the album in question and soft reset, the problems went away.
Note that you seem to need to soft reset the 'HD to make it rebuild the music indexes.
- Steve
fasty said:
I saw that very early on when I started putting music on my HD.
By a process of elimination, I isolated it to a "rogue" music track, (or else my HD simply disapproves of Blondie ).
I suspect that although the music file in question played back fine on the PC, there was something about it that thoroughly confused audio manager to the point of crashing. I imagine that the meta tags are the most likely culprit, but never got round to conclusively proving that. When I removed the album in question and soft reset, the problems went away.
Note that you seem to need to soft reset the 'HD to make it rebuild the music indexes.
- Steve
Click to expand...
Click to collapse
The most likely cause still remains an unsupported file. Wonder why though
Hey thanks for the replies!
Well I bit the bullet yesterday....got myself a few bottles of beer lined up and went through all the music I had one the HD. I firstly set my PC to show protected operating system files and begun checking everything. On my HD I am using the folder structure Storage Card --> My Documents --> My Music --> Album Name.
In all of the album folders I left only the mp3's and the album art image which i renamed to folder.jpg. I went back to the Music tab and the same crash occurred. So I turned off touch flow...deleted AudioManager_eng.vol then fired up touch flo again...this recreates the AudioManager_eng.vol but the crash still occurred.
I then removed all music and started to copy the albums on one by one...started with Foo Fighters and happy days it worked! So I continued on with the others until I got to Nirvana - Nevermind....anyway the tags on the mp3 for track number were 1 - 2 - 3 - 4/13 - 5/13 - 6/13...etc. Set all the tags to just the single track number and hey presto everything works fine...I can just dump music into the storage card following the same structure, hit the music tab and there it is ready to play!! I now officially love this device! lol Sorry for the long winded explanation! Thanks again for your replies!

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