When you exchange a phone at wirefly and your phone is rooted and running a rom, do they notice that or do they just exchange your phone?
I'd recommend going back to stock first. It doesn't take too long and will save any possible issues exchanging a phone.
See this thread:
http://forum.xda-developers.com/showthread.php?t=786436
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Well, I got my replacement G1 today, which I rooted and installed Haykuro 5.0.2H within 30 minutes of opening it, but on my old G1 that I now need to send back, do I need to unroot it and install the original software? Id think they would be concerned if they received a G1 phone with G2 software.
Yep, if they find out you modded or rooted your phone, they would charge you... well at least im pretty sure they would lol
false. They only check for physical damages.
I did a warranty exchange with my old g1 (had cracked lcd and I knew it ($100 out of warranty fee was cheaper than $130 insurance deductible ) ) They only charged me because of my screen.
Other friends that have done exchanges have not gotten charged because it was rooted. As long as you master reset it before sending it back, I don't think they notice. None of my friends that had rooted phones were charged.
From my understanding, Tmobile just sends the phones back to HTC to repair or destroy, depending on the condition of the phone.
While they very well might not check... why not just unroot it for ****s? Takes all of 10 minutes
Before I "rooted" my phone I called t-mobile about the warenty, and specifically told them what I was planing on doing "Downgrading to RC29, "rooting", installing somebody else Rom (Thank you JF), ect. and asked if that would void anything or cause a problem with any exchanges in the future. The T-mobile rep informed me that it does not void anything and will not cause any charges of that sort.
Now my first phone I had I needed to return because the speaker stopped working, and one of the first questions they asked me was if I installed any software that would alter the sound settings. so being paranoid I did reinstall to the stock RC33 just in cause they came back and said it was the modded software that caused the problem.
same here
i did it with the old phone i exchanged they only check for damage to the phone
Id imagine it wuld give the next user problems if they have no knowledge of root, and just cause them 2 send it back in
AsaSpades said:
Id imagine it wuld give the next user problems if they have no knowledge of root, and just cause them 2 send it back in
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I'd think that if the phone is going to be refurbished that they would reflash it as part of that process.
benmyers2941 said:
I'd think that if the phone is going to be refurbished that they would reflash it as part of that process.
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If they know what theyre doing, but id hope they do
when i jettisoned my g1 (i hated it but my girlfriend loves hers so i still get to fiddle with the g1) i restored it to factory ota defaults... you never know and what's a few minutes of your time to ensure that you'll get what you want.
I accidentally went swimming with my phone yesterday. Pulled the battery and put it in rice overnight. When I went to put the battery back, it automatically started up, but the touchscreen wasn't working/working very sporadically. The battery then ran out of power, but now that it is plugged in, it's not starting up again. Should I take it into Verizon? i have insurance, so should it be covered, right? I'm worried that I'll take it in and they'll see that it is rooted/had the pbj kernel installed and they wouldn't give me a new one.
also, I was planning on going to verizon and trying to demand a different phone b/c of the lack of 2.2. i am eligible for an upgrade, should I try and use lack of 2.2 as leverage to get a better price/reduced price on an upgrade? to the HTC thunderbolt maybe? or should i take the insurance replacement and wait until the Motorola bionic comes out around the end of the month then try to argue for a reduced upgrade price?
I would flash stock on the phone, just to be safe! Lol.. Installing stock kernel wouldn't hurt either xP
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If you take it in and they see the water indicators have changed, they won't even look at it further and they'll tell you to call Asurion. As far as I know, Asurion won't care what you had on your phone, but you should do your best to flash it back to stock before returning it.
ok cool, i was mostly worried about them seeing the pbj scrambled start up screen, so i flashed the clean kernel. now i'm kind of looking at my next step:
1. get a replacement continuum, and hold off on getting an upgrade until i get back from being abroad in January
2. try and use my line's contract being over as leverage for a cheaper upgrade to maybe an HTC thunderbolt (or is there a better alternative?). also i would mention the fact that I still don't have 2.2. Only problem with that is i'm part of a family plan
do you think there is anyway to get them to maybe charge me the replacement price, but upgrade me to a better/different phone?
You can contact Asurion, they may not have an Continuum's to replace yours with and may offer a different device. It will be hit/miss though on that one.
IT LIVES!! After about a day, my phone has been completely revived. Now, the only problem appears to be connecting to Wi-Fi. I'm using the d17 kernal from adrylane, and when i put in my password for the wi-fi network, it says com.android.settings has stopped unexpectedly. I tried restarting, but to no avail. I'm really glad to have been able to skip the verizon store, and i'm amazing the phone is working so well, but i'd really like to get the wi-fi working again...
That's weird... i would reflash the DL17 clean rom if i was you....
I am glad your phone is working good now though
....and it was not running Mango. It is running the .212 firmware, but it took so long to ship that the firmware had already been released to the pulic which took care of all the problems that caused me to get a replacement in the frist place.
The replacement sssems to be new and not a refurb. My question is this. Do I keep the replacement which means losing all of my data or I do I send it back and keep my old DVP that does have some small cosmetic blemishes at this point but runs fine since the firmaware update? Is there any way to transfer data between phones like swapping sd cards?
Just noticed I mispelled replacement, but am unable to edit the title. So what would you do given my situation? Keep replacement or original?
well, the only real irreplaceable data would be texts right? I'd keep that newer one in a heartbeat. May take an hour or so to reinstall apps. but email/calendar should all be synced when you sign into the phone.
Hey guys I am still in my first 30 days of having the phone I want to return it and pay the restock fee. However I have unlocked, rooted and also sim unlocked the phone. Just wondering if I need to return it back to stock condition and if so how can I achieve this now. Or can I just take it to att and return it and pay the restock fee as is.
I usually just put it back in the box when returning it, they don't open the box if your just returning it, just make sure the sim card is out and such. To make it unnecessary to open the box
Sent from my MB860 using xda premium
It's a good thing this wasn't ever talked about or covered be4.
Here.http://www.atrixforums.com/forum/motorola-atrix-general-discussion/1772-t-atrix-4g-return-proper-firmware-prepare-furture-updates.html
Here. http://www.androidcentral.com/return-your-motorola-atrix-stock-official-way
Here http://forum.xda-developers.com/showthread.php?t=977671
And that was one google search.
I just returned my phone, I sbf'ed to a stock rom to get rid of the unlocked in the boot up and I was good.
@Phalanx That easy for you to be a douche huh? Didn't have to google search that to find out!
Can you explain the procedure I am still unsure even from links. I am running 4.5.91 btw and didn't see anything for that.
I've come to the conclusion after unrooting/changing to stock rom that my WiFi and Bluetooth is defective, cause it shows very little access points compared to other S4s and Bluetooth is intermittent cutting in and out.
It's been over a month since I've received the phone, would I still be able to bring it to a Sprint Store and exchange for a new one, or would I have to ship it in to Samsung. Also, would I have to stock recovery/unroot before I give it back to them?
Anyone who works at Sprint or have done this before, please let me know!
Thanks!
tinkleondabeach said:
I've come to the conclusion after unrooting/changing to stock rom that my WiFi and Bluetooth is defective, cause it shows very little access points compared to other S4s and Bluetooth is intermittent cutting in and out.
It's been over a month since I've received the phone, would I still be able to bring it to a Sprint Store and exchange for a new one, or would I have to ship it in to Samsung. Also, would I have to stock recovery/unroot before I give it back to them?
Anyone who works at Sprint or have done this before, please let me know!
Thanks!
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You must unroot. You must flash stock mdc odin 1 click restore and wipe fully. They will laugh at you if you dont.
Put it completely back to stock. Reset the counter and binary to official. Odin the MDL full stock with data wipe. Wipe/format the internal storage. Remove the SD card. Do full factory reset and format internal memory. Pray. Don't act like you've been mucking around with the phone. They might want to do a factory reset and or flash the rom to official stock again. Take it back the next day and tell them it's still malfunctioning. Hope they put in an order for a refurb. If you can replicate the problem, show them. Sometimes one repair center might be less likely to get you a replacement. Find another repair center. When I went to a different place with a previous phone, they were more inclined to just order me a replacement. I had to go back three times within a month to get a fully working phone, because the replacements were defective. Don't be a jerk towards the employees.
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I believe that it's a hardware defect maybe a loose wifi antenna. Went to sprint store and they're holding my phone right now, they said they'd charge $50 for repair if it's a defect but checkup is free.. I told them about a warranty and they told me that I'd have to go through Samsung to get that. Would it void my warranty if I opened up the phone myself?
If you have the TEP insurance a replacement would be free of charge.
You only have 14 days to return a phone if it is defective if the device was a new act or upgrade. A replacement without insurance is $50.
Your situation is difficult though. If the tech can verify the issue it is fine. Verifying your issue is not easy at all.
Sent from my SPH-L720 using xda app-developers app
supercholo said:
If you have the TEP insurance a replacement would be free of charge.
You only have 14 days to return a phone if it is defective if the device was a new act or upgrade. A replacement without insurance is $50.
Your situation is difficult though. If the tech can verify the issue it is fine. Verifying your issue is not easy at all.
Sent from my SPH-L720 using xda app-developers app
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If the tech can verify the issue I'm still charged the $50 right? I assume the free warranty process through returning to Samsung would take like a month without a phone right?
tinkleondabeach said:
If the tech can verify the issue I'm still charged the $50 right? I assume the free warranty process through returning to Samsung would take like a month without a phone right?
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I was told around 2 weeks when I asked Samsung about replacing my phone because of a screen defect. Can't go that long without a phone though so I'm just dealing with my screen defect. I'll maybe get it replaced before I sell it or the year is up. Whatever is first.
Yeah I hate Samsung and Sprint, I'm probably going to have to pay $50 for a refurb'd replacement cause the phone they gave me is defective.
Does anyone know if I will void the warranty if I were to open up the casing of the s4?
tinkleondabeach said:
Yeah I hate Samsung and Sprint, I'm probably going to have to pay $50 for a refurb'd replacement cause the phone they gave me is defective.
Does anyone know if I will void the warranty if I were to open up the casing of the s4?
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Yes you will void the warranty if you open it up.