Not Sending Texts - HD2 General

For the past 3-5 days I've had a problem in that there's a delay in sending/recieving texts! I've checked this by texting another phone I have. I sent a message about 6pm, and still not come through! Yesterday there was about a 12hour delay!
Could something in the setting have changed? Would changing ROM help?
I've yet to ring Virgin Mobile, but I know that when/if I do, they'll just say they don't support the phone! That's the only response I ever get from them!
I loved the phone for the first couple of weeks of owning it (got it around Feb this year), but TBH, I've spent the last 6 or so months hating it!

I had this problem, I think I flashed to an updated rom from my provider and that fixed it, but I've flashed to another rom now and I think the problem has come back, check your start menu for a get settings option from who ever your phone is with, it might just be an o2 icon I dunno, but try that and chose get settings.
Then take a look in wireless controls under settings and then click phone and check that all the settings are correct, official settings should be on providers website. Then check settings/all settings and go through all the options and check that any phone related settings are right.
Also try flashing a new radio, that also might help.
Edit - And if none of the above work try phoning or taking your phone into the provider and see if they can fix all the settings and if that doesn't work ask for a new phone

Related

gmail sync problems - delayed

I searched and didn't find anything quite like what I am experiencing, so I'm making a new thread about it.
I got my G1 a few days after the release and up until about the 5th of this month I would always get a new mail notification within a few minutes of receiving a new mail in my gmail inbox. Sometime around the 5th it started taking significantly longer to get notifications (if at all). Around the same time I changed from the stock theme to Gloss Suite (not sure if I switched theme before or after the problem started...). Another thing that I had noticed was that my contacts would not sync at all; I kept receiving the error "Sync is currently not working. It will be back shortly." when trying to sync from the settings menu.
Prior to theme switch I had JF1.41 RC33, I moved to 1.42 RC33 for the Gloss Suite theme. I am now using haykuro's 5.0.2H build and am having the same issue with gmail notifications. Sometimes I get them within a minute (normal) and sometimes it takes hours (if I even get a notification without a manual refresh). Everything else on the phone seems to be working as it should be.
I am just curious if anyone else is having a similar problem, or if anyone knows what is/can be causing it. I may try reflashing to a stock RC33 after work and see if the problem persists.
edit: Sent an email to my gmail account from my work email, and it took 22 minutes to get a notification.
i had same problem but only noticed it with my contact list. It just wasnt there, and i couldnt even add a new contact. i had jfv1.43 ADP1-1.1 Holiday update. I went back to the version before that and my contact list is back and working great.
I pretty much had the same problem on my rooted phone, my emails weren't getting pushed to my phone. I called up tmo support and they manually switched me to a different cell tower and it started working again.
It still happens every now and then though. Tmo support said whenever i notice it happening to: hit the menu button > settings > wireless controls > mobile networks > operator selection > then pick tmo and have your device re-register on the network.
agee said:
I pretty much had the same problem on my rooted phone, my emails weren't getting pushed to my phone. I called up tmo support and they manually switched me to a different cell tower and it started working again.
It still happens every now and then though. Tmo support said whenever i notice it happening to: hit the menu button > settings > wireless controls > mobile networks > operator selection > then pick tmo and have your device re-register on the network.
Click to expand...
Click to collapse
Cool, thanks for the tip, I'll give it a try!

HTC Magic (and HTC Dream) on Rogers - Text / SMS Timestamp issue?

Hi All,
Anyone on Rogers having issues with text message timestamps being off by a few hours?
I'm in Regina and any received SMS messages are two hours ahead of my local time. Changing from automatic network time to manual time has no effect.
It looks like text messages are being sent out with Toronto local time, no matter what the receiver's location is.
It appears that this is happening to a number of users, but Rogers support is useless - suggesting hard resets and returning the 'defective' device, which of course have no effect.
See: http://code.google.com/p/android/issues/detail?id=2859
So anyone else that is having this problem, sound off - call tech support, reply to this and the above link, and hopefully Rogers will get this fixed sooner rather than later.
Hey Skawty, I'm in Regina too!! How you liking the phone? I just picked mine up on Wednesday and loving it. Anyways back to your point, I don't think it is possible to have a correct time on SMS, I haven't had any correct timestamps on any of my phones with Rogers, so we may be SOL on this part.
in edmonton here with the same issue. picked mine up today.
I don't know if the timestamps were off on my old krzr, they could have been and i would not have noticed. However with the threading by timestamp on this phone it really makes it annoying. There had better be a fix for this soon.
http://code.google.com/p/android/issues/detail?id=1305
http://androidcommunity.com/forums/f10/sms-timestamp-incorrect-5067/
http://code.google.com/p/android/issues/detail?id=2859
http://code.google.com/p/android/issues/detail?id=1305
Looks like a lot of people complaining. I'd think they'll fix it soon.
this helps for now... kind of
http://androidforums.com/updates-cu...sms-issue-received-time-stamp-locked-est.html
WORKAROUND (sort-of) i’ve been using chompsms instead of the the messaging program, and it seems to thread everything correctly. chomp for whatever reason puts your time stamp on the same time zone as the received, so if you are replying to a received text with EST time stamp, chomp makes yours EST as well.
works for sending too… the initial msg you send will show your proper time, the reply will in est, then when you reply it will be in eastern, threading properly. rogers still needs to fix this though!
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Beast11 said:
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Click to expand...
Click to collapse
Confirmed. I am using a t-mobile G1 with a Rogers Rom and live in EST. All my received texts are stamped with toronto time
I am running the rammjet rom built off the rogers and have the very same issue.
Though it seems sometimes if i have it open and am texting back and forth to the same person it will work properly.
Doesn’t matter what rom or software you are using on phone. This is a Rogers issue at the network level. They are the ones that stamp message.
They are aware of issue, but it seems very low on priorities to them. Guess they don’t understand sms is not just for teens to giggle these days. Its important for business and as far as I am concerned, a big deal
I have contacted them several times and get one of the two:
“No idea what you are talking about” << Love these replies from any service call
Or
“We are aware of the issue and are working on it” << No time frame given, so really as pointless as above
In any case. Don’t be running around looking for an in-phone fix because you haven’t done anything to mess with the time stamp. Doesn’t matter what you use for sms or what os you have on phone
Chomp helps by keeping things in order, but doesn’t fix timestamp. Rogers has to do this. Will they and when????? Who knows?
G1 Dream
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Good Luck
Good day, I recently purchased the HTC Touch Pro 2...great phone by the way. I also am experiencing sms message time stamp errors and I have tried everything...do you have any suggestions?
terrancextc said:
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Click to expand...
Click to collapse
What settings did you change? I'd like to try this.
I know that it isnt a fix, but what i did was adjust the timezone to gmt -2(4 hour offset in regina) then manually entered a time, so now my messages are in the correct order. the only problem with this was that now all the events in my calendar where 4 hour out. so i went in and changed the timezone in my calendar to match the timezone on my phone, and moved all my events up 4 hours.
I know its not a fix, but until rogers does something about this it will work
There's an app on the market called SmsFixTimes that I wrote to help with this problem, until Rogers or HTC fixes the firmware. This is just a regular app, no hacks or anything else required. You should be aware, though, that it has only been tested by me so far, so it is at least possible that it could change the timestamps to something completely unexpected... you've been warned.
The app listens for incoming SMS messages and adjusts the timestamp to your phone's configured time zone automatically. The notification in the top bar is still wrong, but when you click on the message it will have the right time. If you run the app from the main app list, it will also go back and fix all of your saved messages (but only do that once! And maybe wait for an incoming message first, to see what happens!).
Since this is just a regular app, if you want it to stop you simply have to uninstall it from your phone. Comments and suggestions are welcome.
Hey natmanz, I've been checking on the Market since your post, and still no sign of SmsFixTimes. Is it just me, or has it not shown up yet?
[Edit: It finally showed up.]
Fix coming mid-august
I just spoke with a Rogers rep who told me that HTC are currently working on a patch that should be ready mid-August. Until then there's nothing that can be done aside from changing the time on your phone or using chompSMS as an alternative
Its fine for a while, up until you go past a few hundred messages in the thread. IE its me and my friend firing off during summer classes, and while its my solid wall of sent sms, and then his wall of sms, after a certain point it becomes 5 of mine, one of his, then none of mine for the next 50 in the thread. Annoying.
...Rogers. Bane of my existance. Bold works fine, iPhone works fine, maybe this is a sign that Rogers isn't giving enough of a ****? Because if it was a berry or iphone theyd be all over it. thank god bell/telus are going gsm, I can take my nice phones and business elsewhere, and fyi cant speak for telus but bells service on my omnia, rocks.

[Q] Text Messages Not Received Until Soft Reset

Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Things worth noting:
1. I can still send messages without issue, even when I can't receive them.
2. All other data services on the phone work without any trouble (email, marketplace, zune, etc)
3. It happens even when I have full service, so it shouldn't be a connection/network issue.
4. I have a class 2 16 GB sandisk installed, which has been installed since I got the phone in November (might try a hard reset without the card to see if that helps).
It's interesting that the problem persisted through a hard reset. Right now I'm trying to determine if there's a specific set of actions that can be taken to reproduce the issue, but I just wanted to see if anyone else had any thoughts.
**UPDATE**
So even after pulling the sd card and hard resetting the phone, the problem is still present. Guess I'll have to head on over to AT&T to get a replacement.
If you are having the issue, it looks like you are only able to receive 10 messages before requiring a soft reset :'(
Thanks
I'm having the same exact problem. While I was on the phone with the ATT rep, she even tried to send me a text and couldn't!
Yeah I just went through the warranty exchange process with at&t and a replacement is on its way.
My co-worker also has a focus and hasn't had any problems, and with the number of people on this forum and no other responses, I don't think it's a very widespread issue.
I'm glad I found someone else with the problem though! Solidarity man! It's incredibly annoying. I setup a cron job on my server to send me a text every 15 minutes so I know when they stop working.
I'm ready to scream. I have a Dell Venue Pro (Another Windows Mobile 7 Phone) sitting here that has been an issue since day with everything EXCEPT text messaging. I spoke with ATT rep and they "claim" its either two things for me:
1) Porting of my number still transferring. ITs been to Sprint, T-Mobile, and now ATT all within the PAST two weeks.
2) Having a Metal roof can screw up the signal. Which I think is false because I have NO problem sending out texts, calling, surfing the web.
Again, NOT a problem restarting the phone and receiving texts but after, lets say, 15 minutes and having 3 bars, it stops. Its just like how T-Mobile network acted with Dell Venue Pro with the Internet, it needed to be restarted every hour or so. I'm READY to scream! I CAN NOT believe there AREN'T others with this problem!
10 Message Limit
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
abledanger said:
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
Click to expand...
Click to collapse
I noticed it this morning. I was on the phone with another tech support rep last night that WAS NO help, only concluded with that, I'm suppose to go to one of their stores and switch it out with another handset. Problem with that is, I didn't purchase it from ATT since Amazon.com had it for a penny. So, that'll be a fun visit. <--sounds like I'm from the south, don't it? lol
I'm having SO much fun sending myself texts to see if it actually goes through and I receive it. Here's something to think about, the two weeks I had T-mobile, I sent out 5,689 texts. So, this feature is something I actually WANT.
Update: Swapped out the phone. I had to act like an idiot because they had NO record of my sale at the ATT store, which there isn't any since I bought it at Amazon.com for a penny.
Knock on wood, its working. Sent myself over 50 texts throughout 2 hours.
I just recently started having this problem. I didn't notice at first, I just didn't think I was receiving any text messages. I accidentally restarted the phone (crappy case) and when I started it back up I got 10 texts instantly...all from the previous day. So I thought, oh AT&T must have screwed up. A day goes by and still no texts (odd because I usually get at least 20 texts a day). So I try to send myself a text. No bueno. So I restarted my phone. 10 texts. Restarted again. 10 texts...all still from Monday (2 days ago).
I already had problems with cellular data (http://forum.xda-developers.com/showthread.php?t=867347), and now this. If this problem is being caused by the SD card too, I'm getting rid of it.
Text Messages
abledanger said:
Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Click to expand...
Click to collapse
Yes, I have seen this on occasion. Seems to be random and relatively infrequent in nature for me right now though. One thing that I have noticed (and may or may not be related) is that wireless sync seems to stop working at the same time. A soft rest always makes the problem go away...
I had this problem with my 2nd focus (i dropped the first and shattered the screen) It seemed to work fine for a few hours after I got it, then stopped receiving. As soon as I'd reboot the phone, itd work till i sent about 10 messages, then stopped. I tried my sim in another phone, worked fine. So now i'm on my 3rd phone.
Id tried multiple hard resets and none of them helped - I had assumed i'd just gotten a bad phone. But it seems a more common issue than I'd originally thought. I'd tried initially to take out my SD card (Kingston 16gb Class 4) and it didnt help.
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Eriatarka said:
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Click to expand...
Click to collapse
Interesting. I wonder if anyone else has had this issue on some of the htc or lg phones or if it's a Samsung only problem. I guess this means that it's not related to the sd card though!
I have since replaced my defective focus and have yet to experience any problems with the new one.
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Can't access root menu with *#197328640#
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
gasahadewo said:
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
Click to expand...
Click to collapse
*#32489# bypass to get into root menu. click the back button 4 times to get to the main menu.
Someone else posted that here.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix.
Click to expand...
Click to collapse
Thanks. I've been experiencing the problem too ... will test and let you know if it works for me!
I'm not experiencing this problem any more, though I can't say for sure whether it was solved due to that diagnostic menu action or the Samsung firmware update I applied later that evening.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
Testing now!!!
I hope you're fix works for me too. This has been very annoying.
Good luck everyone. If v1122 of diagnosis menu has been installed due to update you can get to it by *#32489# and click on "Back" to get where you need in the menu.
Reporting back.
As long as I'm in an area with good radio penetration, the fix is a godsend.
In areas with poor radio penetration, it's no change.
So, I'll say good work tyryanjr & ATT-US
You guys improved my love of the focus tenfold today.
I should mention I am using a Rogers Branded Focus, SIM Unlocked, Dev Unlocked (Chevron), NoDo, on SaskTel's wireless network in Saskatchewan. If you are on Bell or Telus with similiar issues, give it a whirl.
To my wireless carrier, please rectify the situation, ASAP!

My Hero dont except calls or messages

Hi not to sure if this is a rom or phone issue.
But people can not connect to my phone when ringing me, keep getting my answer phone.
And i do not recieve any messages sent to my phone.
This problem only happens once that phone has be turned on, for an undetermind length of time.
If i reboot the phone, i get all my messages, and messages telling me i have missed calls.
Its getting a bit of a pain now, i love my phone.
Im running the latest radio for orange 63.18.55.06pu_6.35.15.14
elelinux 7.0 v1.6 android 2.3
and flykernel 12a.
This problem happens with all roms i have tried recently. Sense and non Sense.
Any help would be great
Cheers Steve
Have you checked to see if you APN is configured correctly? I have found that sometimes when flashing the APN is fine while other times it seems to lose the proxy setting.
Have a look at Menu->Settings->Wireless&Networks->MobileNetworks->AccessPointNames. Make sure your APN is correct and selected.
Settings can be found here: http://androidforums.com/hero-support-troubleshooting/45005-mobile-network-apn-settings.html
PS. Don't forget to save after you make any changes.
Thanks for the replay
All settings are correct, i spoke to Orange on Friday, and they said it was a common issue a lot of customers are having at the moment.
He sent me a text message to change my phones internal settings.
Usal thing read dealet switch off for 30 secs.
ITS HAS NOT WORKED.So back on the phone to them later.

[Q] Cannot receive some text messages after flashing CM 10.1.3

Not sure if I'm posting this is the right place, but I'm having slight issue, it's a bit annoying as well. I flashed Slim Bean on my N4 last week or so. After using it for couple days I noticed that I'm not receiving texts from a bunch of people. So I thought I messed up something while flashing my phone as it was my first time doing it even though everything worked fine and I could send texts. Yesterday, I flashed Cyanogen Mod 10.1.3 thinking that it will fix the issue especially since it's a stable version. But it hasn't.
I googled around a bit but couldn't really find anything. I sent messages from my mom's phone to my phone and I received them immediately, our phones are both on Rogers, one of my friends that I text quite often is also on Rogers and I get all his texts. It seems that I can't receive texts from other carriers. So I have no idea what's going on.
Anyone know what the issue might be or how to fix it? I think it's from flashing a custom ROM onto the phone since it worked before. I was going to call Rogers but I doubt they would help since it's not stock anymore, they'd just tell me it's my fault probably.
Make sure you entered the Roger's APN and save it.
eksasol said:
Make sure you entered the Roger's APN and save it.
Click to expand...
Click to collapse
Where do I enter the APN?
System settings/more/mobile networks/access point names
Settings -> More... -> Mobile settings -> Access Point Name
Roger's APN here:http://www.rogers.com/web/Rogers.po...6681+42&_nfpb=true&_pageLabel=support_results
After you're done entering it, make sure you press the menu button and save the APN and select it.

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