Hi All,
Anyone on Rogers having issues with text message timestamps being off by a few hours?
I'm in Regina and any received SMS messages are two hours ahead of my local time. Changing from automatic network time to manual time has no effect.
It looks like text messages are being sent out with Toronto local time, no matter what the receiver's location is.
It appears that this is happening to a number of users, but Rogers support is useless - suggesting hard resets and returning the 'defective' device, which of course have no effect.
See: http://code.google.com/p/android/issues/detail?id=2859
So anyone else that is having this problem, sound off - call tech support, reply to this and the above link, and hopefully Rogers will get this fixed sooner rather than later.
Hey Skawty, I'm in Regina too!! How you liking the phone? I just picked mine up on Wednesday and loving it. Anyways back to your point, I don't think it is possible to have a correct time on SMS, I haven't had any correct timestamps on any of my phones with Rogers, so we may be SOL on this part.
in edmonton here with the same issue. picked mine up today.
I don't know if the timestamps were off on my old krzr, they could have been and i would not have noticed. However with the threading by timestamp on this phone it really makes it annoying. There had better be a fix for this soon.
http://code.google.com/p/android/issues/detail?id=1305
http://androidcommunity.com/forums/f10/sms-timestamp-incorrect-5067/
http://code.google.com/p/android/issues/detail?id=2859
http://code.google.com/p/android/issues/detail?id=1305
Looks like a lot of people complaining. I'd think they'll fix it soon.
this helps for now... kind of
http://androidforums.com/updates-cu...sms-issue-received-time-stamp-locked-est.html
WORKAROUND (sort-of) i’ve been using chompsms instead of the the messaging program, and it seems to thread everything correctly. chomp for whatever reason puts your time stamp on the same time zone as the received, so if you are replying to a received text with EST time stamp, chomp makes yours EST as well.
works for sending too… the initial msg you send will show your proper time, the reply will in est, then when you reply it will be in eastern, threading properly. rogers still needs to fix this though!
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Beast11 said:
Hey, i imported the Tmobile G1 a couple months ago... i also noticed that the time was off on sms's. After i rooted, flashed a new rom and radio is was fixed. But now i am on the Hero rom and once again the time is off. So it seems that the it is not an issue with the radio, but maybe the build. I remeber i saw the right times wen i was on JF builds. I will try the Rogers rom again and also one of JFs roms again and let you know if the timestamp is fixed.
Click to expand...
Click to collapse
Confirmed. I am using a t-mobile G1 with a Rogers Rom and live in EST. All my received texts are stamped with toronto time
I am running the rammjet rom built off the rogers and have the very same issue.
Though it seems sometimes if i have it open and am texting back and forth to the same person it will work properly.
Doesn’t matter what rom or software you are using on phone. This is a Rogers issue at the network level. They are the ones that stamp message.
They are aware of issue, but it seems very low on priorities to them. Guess they don’t understand sms is not just for teens to giggle these days. Its important for business and as far as I am concerned, a big deal
I have contacted them several times and get one of the two:
“No idea what you are talking about” << Love these replies from any service call
Or
“We are aware of the issue and are working on it” << No time frame given, so really as pointless as above
In any case. Don’t be running around looking for an in-phone fix because you haven’t done anything to mess with the time stamp. Doesn’t matter what you use for sms or what os you have on phone
Chomp helps by keeping things in order, but doesn’t fix timestamp. Rogers has to do this. Will they and when????? Who knows?
G1 Dream
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Good Luck
Good day, I recently purchased the HTC Touch Pro 2...great phone by the way. I also am experiencing sms message time stamp errors and I have tried everything...do you have any suggestions?
terrancextc said:
I had the same problem with a Tmobile G1 Dream im not sure if they are exactly the same software but I fix the problem changing some of the APN settings give it a try
Click to expand...
Click to collapse
What settings did you change? I'd like to try this.
I know that it isnt a fix, but what i did was adjust the timezone to gmt -2(4 hour offset in regina) then manually entered a time, so now my messages are in the correct order. the only problem with this was that now all the events in my calendar where 4 hour out. so i went in and changed the timezone in my calendar to match the timezone on my phone, and moved all my events up 4 hours.
I know its not a fix, but until rogers does something about this it will work
There's an app on the market called SmsFixTimes that I wrote to help with this problem, until Rogers or HTC fixes the firmware. This is just a regular app, no hacks or anything else required. You should be aware, though, that it has only been tested by me so far, so it is at least possible that it could change the timestamps to something completely unexpected... you've been warned.
The app listens for incoming SMS messages and adjusts the timestamp to your phone's configured time zone automatically. The notification in the top bar is still wrong, but when you click on the message it will have the right time. If you run the app from the main app list, it will also go back and fix all of your saved messages (but only do that once! And maybe wait for an incoming message first, to see what happens!).
Since this is just a regular app, if you want it to stop you simply have to uninstall it from your phone. Comments and suggestions are welcome.
Hey natmanz, I've been checking on the Market since your post, and still no sign of SmsFixTimes. Is it just me, or has it not shown up yet?
[Edit: It finally showed up.]
Fix coming mid-august
I just spoke with a Rogers rep who told me that HTC are currently working on a patch that should be ready mid-August. Until then there's nothing that can be done aside from changing the time on your phone or using chompSMS as an alternative
Its fine for a while, up until you go past a few hundred messages in the thread. IE its me and my friend firing off during summer classes, and while its my solid wall of sent sms, and then his wall of sms, after a certain point it becomes 5 of mine, one of his, then none of mine for the next 50 in the thread. Annoying.
...Rogers. Bane of my existance. Bold works fine, iPhone works fine, maybe this is a sign that Rogers isn't giving enough of a ****? Because if it was a berry or iphone theyd be all over it. thank god bell/telus are going gsm, I can take my nice phones and business elsewhere, and fyi cant speak for telus but bells service on my omnia, rocks.
Related
Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.
Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.
I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.
Okay, this ain't good!!
since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
Click to expand...
Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.
sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.
seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.
How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.
I've had this same problem on ATT in the USA
mike91t said:
I've had this same problem on ATT in the USA
Click to expand...
Click to collapse
Had? so it's fixed now?
Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!
I sometimes have this problem too....
O2 here.
In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?
Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
Click to expand...
Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.
This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.
same here O2 in my phone.. even receive some messages later.. pls help us someone
Zero Masamune said:
Had? so it's fixed now?
Click to expand...
Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.
unfortunately same problem on o2 uk
I've seen some threads about the text messages coming in at the wrong time but at XX hours behind, being like a time zone thing or something, but I have it where the texts come in 2 - 3 minutes behind when they should do.
I love the conversational text messaging, but this is really bugging me cos it's throwing the order off massively!
I've done hard resets and soft resets but it just still doesn't have the right time. HELP PLEASE!!!!
same here ...
goth_boarder said:
I've seen some threads about the text messages coming in at the wrong time but at XX hours behind, being like a time zone thing or something, but I have it where the texts come in 2 - 3 minutes behind when they should do.
I love the conversational text messaging, but this is really bugging me cos it's throwing the order off massively!
I've done hard resets and soft resets but it just still doesn't have the right time. HELP PLEASE!!!!
Click to expand...
Click to collapse
Well now when I try sending texts to myself, they just don't come through. Says they're sent but they're not, and just not getting them through. I'm on O2 UK
Damn this phone sucks!! I only got it on Wednesday too.
Me too, I'm on O2, if i send one to myself i get it more or less straight away but its a hour in front. My clock is set right and it says its sent at the correct time? Is anyone else who is on O2 receiving texts at the 'correct' time?
Weird, just sent myself one and its back to the correct time!
padlad said:
Me too, I'm on O2, if i send one to myself i get it more or less straight away but its a hour in front. My clock is set right and it says its sent at the correct time? Is anyone else who is on O2 receiving texts at the 'correct' time?
Weird, just sent myself one and its back to the correct time!
Click to expand...
Click to collapse
Urgh, I reckon I'm gonna do an exchange in the 28 day period when we get them back in stock and see if that sorts all, or at least most, the problems out, just having a new phone from new batch.
i had this problem.... tooo
it really terrbile as i wont able to know which is my sms with his reply
Ive got this too, i'm on O2 UK and messages i receive are all 2-3 minutes too early and so put the text conversation out of sync.
This has happened a couple of times to me, but usually leaving the SMS app and then going back in fixes it.
Either that or the person who you're texting has the time wrong on their phone.
ya they maybe set wrong timing.. but is petty hard to find ppl who had the time timing as ur hahah
so the sms should be basic on our clock
i used to have screwed up SMS conversations too. you guys can try installing the SMS fix. it is working for me for now.
SMS fix from where??
from HTC.com
i installed but it doesnt not fix for me
Any chance there's a daylight savings time mix up?
no... my time was setting correctly..
there is only one clock setting how can it mix up??
somemore is from same zone..
no fix for this?
I have had this problem too.
Try setting your clock right...
You can do something like: when receiving a message check its time and change yours to match that one...
It should solve the problem.
i just got the tmo us hd2 and it seems only after midnight some peoples texts start coming in a day previously. i just had 3 conversations and one person came at the right time, and the other 2 came as if they were 24 hours behind
I've had the same problem recently, I just assumed it was an O2UK problem, I had it very occasionally with my Diamond.
It's fine at the moment, so I just put it down to peak text time. Lol.
*edit* HA! I just got a text as a was writing this post, it's now 10:15am and the text is time stamped 08:53am, I should have touched wood!
goth_boarder said:
Well now when I try sending texts to myself, they just don't come through. Says they're sent but they're not, and just not getting them through. I'm on O2 UK
Damn this phone sucks!! I only got it on Wednesday too.
Click to expand...
Click to collapse
Sorry but htis has nothing to do with the phone.
Im on O2 germany and everything works fine.
Maybe your setup was wrong or your provider has an issue.
SMS faults are mainly providerissues.
I dont know which rom you are using but i dont have any issue with the updated stock rom.
WTFF is this all about? This is a serious breach of privacy i have text messages being sent to other people now..I could deal with the 2G-3G issues and freezing but this now ...anyone having this problem?
How do i turn off sense U.I? will this fix all my problems?
....................................
Turning off Sense will not solve your problem. This is the first I heard of this happening with the HD2. When the G1 came out, this was a major problem. Messages being sent to people - from your number -whom you never sent a message to or even know. It was a system problem that T-Mobile fixed.
happened to me to me as well - twice. I called in and asked about it and they (T-mo and HTC) said they "could not duplicate the problem." A common, yet unnerving refrain.
I heard one other person complain about this issue before and I am pretty sure (for this one particular issue) it's all user error.
I watched my girlfriend send out some texts on my phone and several times she did not "tab down" to the text entry field before putting information into the send to field. This caused people to be populated in the send to box that were not intended recipients.
Also on my phone sometimes when your in the middle of sending a text the cursor will jump to the box above whatever your working in. Again this can send messages to the wrong person.
You just need to be aware of who is in the send to field before sending a message.
Disclaimer: My findings could be a completely different issue than what's actually happening so take it with a grain of salt.
This is funny. I just received a text from someone I don't know.
It's like I miss the beginning of the conversation or something. Here's what I got only:
"Sorry I have not contacted you lately. My car crapped out and I have to divert any money towards another car. I hope to be able to contact you soon. I hope all is well with you. Rob (Danny's Friend)."
I'm like WHAT???? I guess he sent it to me by mistake or something.
So this has nothing to do with the device? Its a problem at T-mobiles end?
i'm pretty sure this is a software issue and not on tmobiles end. and no it's not due to user error i can assure you only b/c i use this phone for business and i absolutely make sure im sending it to the correct contact. Honestly it's just not acceptable for something like this to be happening. i just bought this phone this past weekend and from day 1 this problem has been occuring. the phone will send your text message to an entirely different contact already on your message home screen. it will then duplicate that contact's name into both message fields. i really like the hardware on this phone. if anybody out there knows of a fix please let me know before i return this beast.
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
this just happened to me twice today....... its pretty scary because i thought it was my error but it clearly wasnt..... and of course the texts went to my ex.... of all people....smh
This happened to me yesterday. I was texting a friend of mine, then my girl texted me obviously every text I get starts a new thread. well I got off the thread and then got on the thread and replied to my gf and it went to the friend I was texting before. This happened another time where I was texting my sister and my girl texted me again..i replied to her and then it went to my sister..both if the people I was texting where on AT&T and me and my girl are on T-Mobile could this be a reason>?!
I'd just like to CONFIRM that this is a a GENUINE software problem, nothing to do with your network or user error etc.
Personally I first noticed this several months back, shortly after getting my HD2 - and at first naturally assumed that *I* had made a mistake replying to the wrong person - however after it happened a few more times and I started getting friends to watching out for any unexpected/unusual messages so I could check it, I proved it to be a genuine problem.
On at least 1 occasion when I got an early indication that it was happening I managed to actively run several tests to confirm that it was definitely getting 'confused' - so I can say without a shadow of a doubt that it was not down to user error of any kind.
WHEN DOES IT DO THIS?
Whilst I can't confirm if this is the 'only' circumstances under which the problem could occur, on each occassion that I managed to definitely confirm the problem, I had 'replied' to a recent message from a contact in 'Conversation Mode' (i.e. where all the messages are grouped under a contact). Also in each case I had been in the middle of texting conversations with 2 or more people. You need to be aware that the wrongly delivered message still actually shows up under the conversation thread for the *originally* intended recepient, but as you might expect the network confirmation message (if enabled) does confirm who really received it.
My gut feeling (especially as I was on a train the first time, with intermittent signal), was that it was queuing up outgoing messages as it was waiting for a signal, but when it regained a phone signal rather than properly cycling thru all the messages and sending them to the appropriate person, it just sent them all to the same one. [And certainly as an experienced software developer myself, that would seem a 'reasonable' explanation - but that's nothing more than a hunch].
A POSSIBLE QUICK WORKAROUND?
I haven't confirmed - tho that's not the same as saying it *definitely* doesn't happen - any instances of this problem since I've switched to only using the 'Traditional Mode' (i.e. standard Inbox/Outbox, not grouped by contact), and avoided sending a message to anyone until I've had a network confirmation of delivery from the previous message - but then again, as you might imagine I've been very cautious about using SMS messaging at all on this phone!
AM I JUST BEING CYNICAL?
I couldn't help noticing that I spotted this problem just shortly before HTC started releasing several - evidently very rushed - patches over a period of a few days to fix an 'SMS Issue', which most people said didn't seem to work, shortly before removing them and starting to issue updated ROMs. At the time the updates were accompanied by some very vague blurb along the lines of "keeping in touch with friends and family is very important to you, and this new update aims to deliver just that with fast & reliable messaging". And whilst numerous people commented on the vagueness of the statement, most assumed it was was related to the well publisized SMS issue at the time regarding messages getting stuck in the Outbox. Perhaps I'm just being cynical, but maybe that's wasn't the real reason behind the deliberate vagueness? Consider what it would do to the sales of your new flagship product if it was publicly exposed that your customers 'personal' & 'private' messages might wind up going to your neice...your boss...your ex...(well, you get the picture!)
Apologies for the long post, but I'm hoping this might some proper light on the problem for other people - if you have further 'proof', or can shed any light on the circumstance under which this problem occurs, please respond - but to avoid confusion & speed a resolution, could you please differentiate between what you have managed to 'prove' beyond reasonable doubt, and what you just simply 'suspect'...
Of course what I'd really like is for HTC to at least confirm the problem has been *properly* fixed
Finally, FYI, my HD2 specs are:
Network:T-Mobile (UK)
ROM Ver: 1.48.405.2 (71294) WWE
Radio Ver: 2.05.51.05_2
(...and yes, I know this ROM can be updated now - I've just been working away the last few months and didn't want to take any risks by updating it - but hey, until the problem is acknowledged by HTC, how can we be sure it's fixed anyway?)
This has happened to me quite a few times while using this phone. Mine all seem to inadvertently go to one specific person if they don't go to their intended recipient. I don't know this person very well so it has been very awkward. Sometimes the intended recipient receives it as well, sometimes they don't. I have been very conscious of who is in the send to field of late but there seems to be no indication of a problem before the message is sent. I haven't seen a reasonable fix for this yet but I am hoping that this issue gets some scrutiny.
I am running NRG's July 17th GTX ROM BTW.
Just curious, which form of HTC Messenger is everyone using? I never had this problem until today. Yesterday I upgraded my Elegancia ROM which includes version 1.5 build 2015.3428. I'm going to switch over to SPB Shell and see if I can replicate, but perhaps it's this version from HTC...
I always thought this was user error until it started happening to me. What I did to fix it was delete all my contacts off my SIM and just use them from my phone. That fixed the problem right away.
This is interesting because it's NEVER happened to me, but all of my contacts are saved on my phone and synced through Microsoft exchange. This could be the fix for everyone.
dkb218 said:
This is not a software issue. It is being cause by T-Mobile. They are in the process of upgrading towers and things are getting FUBAR.
Click to expand...
Click to collapse
I can verify that!
Ya, this happened to me too when I first got my HD2. It is quite awkward when it happens But I did do some research online about it happening to others (this was before I was here on XDA) and saw that someone said one thing that seems to fix it is copy all the contacts to your phone and delete them off your SIM card, just as TIGGAH said. Seems to work very well and I haven't noticed it happening since I started doing it.
Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
dannykavs said:
Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
Click to expand...
Click to collapse
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
MRWRANGLERS1 said:
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
Click to expand...
Click to collapse
My issue seems to be different from most.....whenever I reset my phone I never get the txts I missed. I ended up doing a factory reset....started off missing a few sms's but since then its been almost a week and I don't think iv missed one. I think I'm going to try that solution provided in another thread and see how that works.
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
jessydm said:
Hi
I have just recently flashed my sprint phone to virgin mobile. Everything is working well except I am noticing some issue which may or may not be related to flash.
If i dont use my phone for while, some people may complain their calls going directly to vm without even a single ring. Even the sms are not being recieved either, but when i try to dial a number, then all the sms would show up coming all at same time with the original timestamp and after that phone would be working fine until I guess I leave it alone for some time.
Right after i ported the epic to virgin mobile, I also upgraded to Clean GB latest ROM. I dont know if the issue is related to ROM itself or maybe a network issue with Virgin Mobile.
The fact that when people call me and it goes directly to vmail, makes me suspect it could be network issue but sms getting the original timestamps making me believe it might have got to phone but never notified on screen.
Couple of years ago, i had same issue on Touch pro phone with Sprint and I remember going to a hidden menu and changing a value of how often the phone could poll the towers of any activity ...
Does anybody have any insight what might be happening. Beside this issue the phone is working in perfect order.
Thanks
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This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
Shinydude100 said:
This is SUPER interesting! Love every second of it. I've been meaning to write this same exact issue but I thought everyone would think I'm coo-coo. I'm glad you stepped up and said the issue. I don't have call problems I don't think, but I feel like text messages sometimes don't ever go through or get received. If only delivery reports worked for us on Virgin Mobile, and I'd have better insight. I think my issue may just be my crappy signal. Mind checking your cell standby under battery usage, click on it to see your time without signal? I hope to help you resolve your issue and learn along the way on how to improve on my own.
Sent from my SPH-D700 using xda premium
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I have good signal all the time.I think it is more related to tower polling having maybe different setting. As long as i keep using the phone, everything works perfect, but if the phone goes for sleep for long time, then the problem starts to happen. I might call vm and talk to tech because they have setting in their system where they can increase the time before the calls goes to voicemail, it might work or maybe not.
Let me know if you do something and find fix for it.
I did some tinkering and found the setting i need to modify is
Slot Cycle Index & ACCOLC Setting . I have to find menu to perform that setting.
the next troubleshooting i need to perform is maybe prl file.
found accolc setting under ##3282# and advanced and last entry is accolc. It is value from 2-9. 2 being shortest and phone polls tower more quickly but it is also issue of battery tradeoff.
I switched mine to 2 and will run the test.
Also gonna put the sprint prl and see if that makes any difference.
I had the same exact issue for almost a month. The fix was super easy. There is a glitch that came with the EL30 update that causes a force close from the "reject with" if you have more than 5 reject messages. I only had 5 but the fix seemed to work regardless. All I had to do was go to menu, settings, call settings, reject with, and then menu button and I deleted all of my reject with messages. Then I reboot my phone and I was now receiving calls just as I used to before the update. Haven't had a chance to see if txt messages are working yet.
Sent from my SPH-D700 using XDA App