gmail sync problems - delayed - G1 General

I searched and didn't find anything quite like what I am experiencing, so I'm making a new thread about it.
I got my G1 a few days after the release and up until about the 5th of this month I would always get a new mail notification within a few minutes of receiving a new mail in my gmail inbox. Sometime around the 5th it started taking significantly longer to get notifications (if at all). Around the same time I changed from the stock theme to Gloss Suite (not sure if I switched theme before or after the problem started...). Another thing that I had noticed was that my contacts would not sync at all; I kept receiving the error "Sync is currently not working. It will be back shortly." when trying to sync from the settings menu.
Prior to theme switch I had JF1.41 RC33, I moved to 1.42 RC33 for the Gloss Suite theme. I am now using haykuro's 5.0.2H build and am having the same issue with gmail notifications. Sometimes I get them within a minute (normal) and sometimes it takes hours (if I even get a notification without a manual refresh). Everything else on the phone seems to be working as it should be.
I am just curious if anyone else is having a similar problem, or if anyone knows what is/can be causing it. I may try reflashing to a stock RC33 after work and see if the problem persists.
edit: Sent an email to my gmail account from my work email, and it took 22 minutes to get a notification.

i had same problem but only noticed it with my contact list. It just wasnt there, and i couldnt even add a new contact. i had jfv1.43 ADP1-1.1 Holiday update. I went back to the version before that and my contact list is back and working great.

I pretty much had the same problem on my rooted phone, my emails weren't getting pushed to my phone. I called up tmo support and they manually switched me to a different cell tower and it started working again.
It still happens every now and then though. Tmo support said whenever i notice it happening to: hit the menu button > settings > wireless controls > mobile networks > operator selection > then pick tmo and have your device re-register on the network.

agee said:
I pretty much had the same problem on my rooted phone, my emails weren't getting pushed to my phone. I called up tmo support and they manually switched me to a different cell tower and it started working again.
It still happens every now and then though. Tmo support said whenever i notice it happening to: hit the menu button > settings > wireless controls > mobile networks > operator selection > then pick tmo and have your device re-register on the network.
Click to expand...
Click to collapse
Cool, thanks for the tip, I'll give it a try!

Related

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

Not Sending Texts

For the past 3-5 days I've had a problem in that there's a delay in sending/recieving texts! I've checked this by texting another phone I have. I sent a message about 6pm, and still not come through! Yesterday there was about a 12hour delay!
Could something in the setting have changed? Would changing ROM help?
I've yet to ring Virgin Mobile, but I know that when/if I do, they'll just say they don't support the phone! That's the only response I ever get from them!
I loved the phone for the first couple of weeks of owning it (got it around Feb this year), but TBH, I've spent the last 6 or so months hating it!
I had this problem, I think I flashed to an updated rom from my provider and that fixed it, but I've flashed to another rom now and I think the problem has come back, check your start menu for a get settings option from who ever your phone is with, it might just be an o2 icon I dunno, but try that and chose get settings.
Then take a look in wireless controls under settings and then click phone and check that all the settings are correct, official settings should be on providers website. Then check settings/all settings and go through all the options and check that any phone related settings are right.
Also try flashing a new radio, that also might help.
Edit - And if none of the above work try phoning or taking your phone into the provider and see if they can fix all the settings and if that doesn't work ask for a new phone

Nexus one on Orange UK - Clocks changed but not my phone!

Hey all, the clocks have gone back an hour today to gmt. However my nexus one with cm6.1 is still showing the bst time. I have automatic time selected in settings, so it's supposed to be taking it from the network. I don't want to have to go to manual time selection if possible.
Anyone else seeing this problem?
I'm on O2 and it changed over without any problems.
Not sure if its a phone setting or it comes from the network but either way it worked
Orange here and time changed automatically
Fixed itself
Hmm... After selecting and selecting the automatic time option a few times, it seems to have fixed itself.
I wish out had done it automatically - my alarm went off an hour early!
You can use ClockSync to avoid such problems in the future http://www.appbrain.com/app/clocksync/ru.org.amip.ClockSync
I know that most phones sync without such apps, but I'm a bit OCD about exact time, so I sync my phone daily with atomic clock

My Hero dont except calls or messages

Hi not to sure if this is a rom or phone issue.
But people can not connect to my phone when ringing me, keep getting my answer phone.
And i do not recieve any messages sent to my phone.
This problem only happens once that phone has be turned on, for an undetermind length of time.
If i reboot the phone, i get all my messages, and messages telling me i have missed calls.
Its getting a bit of a pain now, i love my phone.
Im running the latest radio for orange 63.18.55.06pu_6.35.15.14
elelinux 7.0 v1.6 android 2.3
and flykernel 12a.
This problem happens with all roms i have tried recently. Sense and non Sense.
Any help would be great
Cheers Steve
Have you checked to see if you APN is configured correctly? I have found that sometimes when flashing the APN is fine while other times it seems to lose the proxy setting.
Have a look at Menu->Settings->Wireless&Networks->MobileNetworks->AccessPointNames. Make sure your APN is correct and selected.
Settings can be found here: http://androidforums.com/hero-support-troubleshooting/45005-mobile-network-apn-settings.html
PS. Don't forget to save after you make any changes.
Thanks for the replay
All settings are correct, i spoke to Orange on Friday, and they said it was a common issue a lot of customers are having at the moment.
He sent me a text message to change my phones internal settings.
Usal thing read dealet switch off for 30 secs.
ITS HAS NOT WORKED.So back on the phone to them later.

[Q] Problem with the Note's Email application?

Hi guys, I have setup my corporate Exchange mailbox using the built in application.
However, it works VERY poorly (settings set to Push) - sometimes the widget (or alerts for that matter) wont display new mail for HOURS! Until I manually go into the Mail application, and a minute later suddenly I get all the emails, and 4 emails I've been trying to 'share' (Notes) have been all sent at once.
Any idea how to fix this? or what to use instead?
On my old Dell Streak, using the default program, I had instant alerts on emails! sometimes even before Outlook had a popup!
this is annoying to no end..
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
plasket said:
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
ok well, I tried this - 10 mins ago someone sent email (I see it on outlook already) - yet nothing on the Note (I switched to numeric lock hours ago), so must be something else... any ideas?
wifi is connected, and gmail is getting updates without issues.
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
maxh said:
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
Click to expand...
Click to collapse
My wifi also disconnects sometimes if the phone is idle I don't know why.
That happens at home, it does not switch to 3G as I don't have any 3G plan atm at all (and its disabled in settings anyway).
However the mail push issue is prevalent even when I use the phone and its active - mails still don't arrive! even if I click refresh on the widget itself, no new mails until I launch the Mail application!
Ok well, this has gotten worse.
My limit is when I show up for a meeting only to find out 15 mins ago a postpone email was sent.
I've mailed Samsung support, hopefully will get an answer to resolve the issue - will update when I hear something back.
Anyone else experiences the same problem? please post here...
Also anyone who solved it
I had the same issue as well,So i deleted my Exchange account started all over again from scratch,on the set up i chose all the options I needed,now it works as it should,so what I have noticed:
1-After the setup is complete,if you go to the Account Settings and start to fiddle with the settings that seems to upset the push funtion ,except changing the notification sound didnt do any harm.
2-When I assign my custom Notification tone it also seems to upset the Push funtionality(but I am not 100% sure of this one yet.)

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