Hi guys, I have setup my corporate Exchange mailbox using the built in application.
However, it works VERY poorly (settings set to Push) - sometimes the widget (or alerts for that matter) wont display new mail for HOURS! Until I manually go into the Mail application, and a minute later suddenly I get all the emails, and 4 emails I've been trying to 'share' (Notes) have been all sent at once.
Any idea how to fix this? or what to use instead?
On my old Dell Streak, using the default program, I had instant alerts on emails! sometimes even before Outlook had a popup!
this is annoying to no end..
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
plasket said:
I'm not sure if you're organization sets device security, but mine required a passcode to be set on my device if I used my Exchange account. For whatever reason I was still able to use the pattern lock but I noticed the same delays that you did. On a whim I set it to a numeric lock and all of a sudden my mail decided to push properly.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
ok well, I tried this - 10 mins ago someone sent email (I see it on outlook already) - yet nothing on the Note (I switched to numeric lock hours ago), so must be something else... any ideas?
wifi is connected, and gmail is getting updates without issues.
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
maxh said:
I have this problem, too, and I've seen several others post about it as well. It's quite frustrating. Sometimes it works instantly and sometimes it'll go a couple hours without sending/receiving. Some people think it's a push bug and say changing to polling fixes it, but it didn't for me. I set it to 15 minutes and I still get the same problem with delays. It's really frustrating. I'm going to see if it's an app issue by installing another email client such as K9 or Touchdown.
Also, I wonder if it's a connectivity problem; I've been having weird issues; I work from home a lot so I'm here a lot in my wifi, and it seems sometimes my phone won't use the cellular network. I turn my phone off, it goes into deep sleep and turns wifi off, then I won't get any emails until something else wakes my phone, turning wifi back on. Like the email client can't or won't wake the phone when needed. I'm going to start a post about this tomorrow.
Click to expand...
Click to collapse
My wifi also disconnects sometimes if the phone is idle I don't know why.
That happens at home, it does not switch to 3G as I don't have any 3G plan atm at all (and its disabled in settings anyway).
However the mail push issue is prevalent even when I use the phone and its active - mails still don't arrive! even if I click refresh on the widget itself, no new mails until I launch the Mail application!
Ok well, this has gotten worse.
My limit is when I show up for a meeting only to find out 15 mins ago a postpone email was sent.
I've mailed Samsung support, hopefully will get an answer to resolve the issue - will update when I hear something back.
Anyone else experiences the same problem? please post here...
Also anyone who solved it
I had the same issue as well,So i deleted my Exchange account started all over again from scratch,on the set up i chose all the options I needed,now it works as it should,so what I have noticed:
1-After the setup is complete,if you go to the Account Settings and start to fiddle with the settings that seems to upset the push funtion ,except changing the notification sound didnt do any harm.
2-When I assign my custom Notification tone it also seems to upset the Push funtionality(but I am not 100% sure of this one yet.)
Related
Hello,
I just migrated from a 8125 to the 8525. One of the first things I did was upgrade to the latest (official) ATTWM5 Rom.
Something that the 8525 is doing that the 8125 did not do is staying asleep. From time to time when I put the phone (or it goes) into standby mode the phone will wakeup, and the screen comes back on.
Sometimes it does it when I get new a new message, otherwise it wakes back up for no apparent reason.
Is this a known bug or an isolated issue?
Thanks
BigTex
texas said:
Hello,
From time to time when I put the phone (or it goes) into standby mode the phone will wakeup, and the screen comes back on.
Sometimes it does it when I get new a new message, otherwise it wakes back up for no apparent reason.
Is this a known bug or an isolated issue?
Thanks
BigTex
Click to expand...
Click to collapse
It may be the Active Sync auto connecting (or trying to) problem. If you do not use direct push e-mail then you could try the fake server procedure here:
http://forum.xda-developers.com/showpost.php?p=1288215&postcount=36
Mike
mikechannon said:
It may be the Active Sync auto connecting (or trying to) problem. If you do not use direct push e-mail then you could try the fake server procedure here:
http://forum.xda-developers.com/showpost.php?p=1288215&postcount=36
Mike
Click to expand...
Click to collapse
Thanks for the reply Mike.
But the thing is, Active Sync always ran on my Wizard (8125) when the phone was in standby/sleep mode. Even upon getting a message on the Wizard the phone would beep, and or vibrate but it would not wake up (come on).
I had a total of 2 8125's and both behaved the same way.
This being my first 8525 I can't compare this behavior to another.
I've also basically have the 8525 setup the same as my 8125 with much of the same programs installed.
BigTex.
mine is doing the same too. I format the whole phone and didn't install any applications just in case they wanna sync or something and yet still the screen doesn't wanna go to sleep. Keep on coming up every 15 mins or so which is very annoying and wasting my battery. I will try to sync thing and hope it fixes my problem.
My TYTN also does it... but it is so rare (less than once a month) I
haven't searched for a solution.
I have read that it might be caused by the ir port: the default
functionality is to accept incoming connections (in Settings > Connections
> Beam > accept all incoming beams). Light falling on the ir window
might trigger the device into thinking there is ir activity. If
this is the case, disabling this function might be a solution...
Jörg
my ir is turned off. so it can't be the problem. Plus I found out that if i don't accept all incoming beams, even if somebody else wanna send me something through bluetooth, my phone doesn't accept anything. So I have to turn on that feature to accept from bluetooth. I think it's weird.
V J said:
My TYTN also does it... but it is so rare (less than once a month) I
haven't searched for a solution.
I have read that it might be caused by the ir port: the default
functionality is to accept incoming connections (in Settings > Connections
> Beam > accept all incoming beams). Light falling on the ir window
might trigger the device into thinking there is ir activity. If
this is the case, disabling this function might be a solution...
Jörg
Click to expand...
Click to collapse
Thanks for the reply V J.
Took a look at the settings on the IR port and it is off (not checked).
BigTex.
Try setting Active Sync to manual otherwise it will run by itself (unseen) in the background.
The person who posted above with a very regular switch on every 15 mins sounds more like a push mail setting.
Mike
mikechannon said:
Try setting Active Sync to manual otherwise it will run by itself (unseen) in the background.
The person who posted above with a very regular switch on every 15 mins sounds more like a push mail setting.
Mike
Click to expand...
Click to collapse
But what I am saying is I shouldn't have to do that. On my 8125 Active Sync was set to sync "As items arrive" during peak times. Just like on the 8525.
I set the AS to only sync manually at night (11p-7a) and best I can tell it doesn't wake up. So I concur it is something to do with AS but why is the 8525 behaving differently then the 8125? I know it's a different phone, but both are running the same OS (WM5).
ok. i tried that activesync to manual and then my phone is still turning on the screen by itself. It's very annoying. Now I don't have any applications at all. Active sync is set to manual already. no 3G is connected. what else can I do? should I just reflash the firmware again?
texas said:
Hello,
I just migrated from a 8125 to the 8525. One of the first things I did was upgrade to the latest (official) ATTWM5 Rom.
......
Thanks
BigTex
Click to expand...
Click to collapse
Do you have email account set up 8525?
One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.
v3patel said:
Do you have email account set up 8525?
One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.
Click to expand...
Click to collapse
The only email account I have on the phone is my Active Sync Exchange account that's been discussed earlier in the thread.
One thing I observed today. I still have my AS set to sync as items arrive and while I'm still having the issue, it doesn't seem to "wake up" every time.
Strange.
My 8525 does this too. I just set the profiles so that when the phone is off charger, the screen shuts off in 1 minute. For the nightime I set the screen to shut off in 30 seconds.
In the car (the car profile) it is set for 2 minutes.
That way this turning on uses as little battery as possible. i live in Providence, RI and think this might have something to do with switching from 3G to Edge - based on which signal is stronger.
OH! Yeah! You have to get phonealarm from PocketMax to do the profiles thing
see before i upgraded the firmware, i dont have that problem. so now i just took a chance and upgraded to WM6. no more screen problem.
v3patel said:
One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.
Click to expand...
Click to collapse
That is correct with my Dopod P800W.Thank you.
Hi All,
I have been experiencing poor battery life with my N1 - until I stumbled across the issue.
Now I am trying to figure out how to fix the issue.
Basically; I have 3 email accounts setup (1 push to corporate exchange and 2 pop3 accounts).
What I have noticed is that randomly the email accounts will fail to receive emails and when going into the email app the loading circle (or whatever it is called) just spins and spins indefintely. This obviously results in usage of the phone (i.e. not sleeping) and the phone heats up and battery goes down v.quickly.
Now, I know I have sufficient network coverage as I am able to surf and use other network required programs - so it does not appear to be due to not being able to get a data connection.
Has anyone come across this issue before?
yeah I have this issue too... its pretty annoying.
Ok thats comforting...sort of. Atleast it is not specific to me then. Sounds like a bug?
What do you do about it?
i have a similar issue...my pop mail...just wont receive email...it looks, and stops...but no email...its not draining my batt btw
Slightly different in that mine looks and looks and looks and just keeps doing so - until it has drained by battery as best it can. Most of the time I have realised as the phone gets hot due to not sleeping. So I can kill it off.
Quite annoying however. As email is fundamental program with these types of phones.
Is there somewhere on Googles site where we I can inform them of this issue?
Normally I get my emails instantly, but I've been noticing that when my phone sleeps for a while I will not get my email instantly. For example, I just check my email on my computer and noticed that I got an email almost 30 minutes ago, so I checked my EVO (woke it up after sleeping for an hour or so), and I got the email a few minutes later. I've also noticed that sometimes after waking up from sleep mode I won't have a data connection for a minute or so. I turned on wifi right now, and I just got a test email instantly. Thoughts?
That sounds like a ****ty problem. Please keep us updated.
Sometimes task killing gmail causes all sorts of notification issues. Makes sure a task killer or something similar isn't closing it.
Not sure on the data loss on wake up that could be a bug or defective radio. Obviously if there is no data connection you won't get the email. You might have a bad unit as we haven't heard anyone else complain and with a few thousand units out there a bug like that would likely be a big issue.
Aridon said:
Sometimes task killing gmail causes all sorts of notification issues. Makes sure a task killer or something similar isn't closing it.
Not sure on the data loss on wake up that could be a bug or defective radio. Obviously if there is no data connection you won't get the email. You might have a bad unit as we haven't heard anyone else complain and with a few thousand units out there a bug like that would likely be a big issue.
Click to expand...
Click to collapse
I don't use a task killer, so that isn't the issue. I actually just got an email on time just now without touching my phone for a while, so maybe it was just some weird bug. I'm still going to keep checking this out, though.
TheBiles said:
Normally I get my emails instantly, but I've been noticing that when my phone sleeps for a while I will not get my email instantly. For example, I just check my email on my computer and noticed that I got an email almost 30 minutes ago, so I checked my EVO (woke it up after sleeping for an hour or so), and I got the email a few minutes later. I've also noticed that sometimes after waking up from sleep mode I won't have a data connection for a minute or so. I turned on wifi right now, and I just got a test email instantly. Thoughts?
Click to expand...
Click to collapse
I haven't noticed any lag with gmail.
TheBiles said:
Normally I get my emails instantly, but I've been noticing that when my phone sleeps for a while I will not get my email instantly. For example, I just check my email on my computer and noticed that I got an email almost 30 minutes ago, so I checked my EVO (woke it up after sleeping for an hour or so), and I got the email a few minutes later. I've also noticed that sometimes after waking up from sleep mode I won't have a data connection for a minute or so. I turned on wifi right now, and I just got a test email instantly. Thoughts?
Click to expand...
Click to collapse
I have heard from those who tried to activate the Google I/O versions to their old numbers have been told they might experience problems because the EVO is not officially recognized on the Sprint network until the 4th.
Could this be related. I mean even if you don't port your number the EVO is still operating on a system that does not know it is an evo.
TheBiles said:
Normally I get my emails instantly, but I've been noticing that when my phone sleeps for a while I will not get my email instantly. For example, I just check my email on my computer and noticed that I got an email almost 30 minutes ago, so I checked my EVO (woke it up after sleeping for an hour or so), and I got the email a few minutes later. I've also noticed that sometimes after waking up from sleep mode I won't have a data connection for a minute or so. I turned on wifi right now, and I just got a test email instantly. Thoughts?
Click to expand...
Click to collapse
I'm pretty sure this was a Google thing more than a EVO thing. I was having similar issues with my iPhone.
I have this problem on and off, but I really think it's just the data connection to the phone.
If I send myself a gmail, or google voice, it sometimes gets delayed, sometimes comes instantly.
I just tried it right now in a highrise in downtown los angeles (no data issues) and an email took about two minutes to show up on the phone (after it showed up in my inbox).
There were issues with gmail push last night. Seems fine now.
So I have Gmail app and WordFeud app on my phone and just recently, the notifications have stopped. I'll log into Gmail on my computer and see that I have 2 or 3 new items from as long 4 or 5 hours ago and have not received any notificaiton on my phone about. On my phone, I'll go into Gmail, hit refresh, and then the mail shows.
With WordFeud, I go in and see that it's been "my turn" for hours but I never received a notification. I've checked and verified that background data and auto-sync is on, but regardless, no changes have been made to my phone between the time when I always received notifications and now, when I don't receive them. All SMS and MMS messages come through right on time with notifications, so I have no idea what's happened with Gmail and WordFeud.
Anybody else run into these issues in the past, or now? Thanks for any advice!
One more thing, which is odd... I've noticed that when I wake up in the morning, like 6:30AM, I have Gmail and WordFeud notifications that must have came through overnight, but it's for new stuff, nothing I previously manually refreshed and deleted in Gmail for example. After that, I don't get Gmail or Wordfeud notifications for the rest of the day until the next morning. So, it seems like I get them once a day, which is sometime overnight. Weird, I know, I wish I knew what caused this...
nevermind on this guys... after some testing i was able to determine the root cause. it was due to a combination of having gtalk disabled and the wifi connection that i'm connected to at work. basically, with the wifi connection i have at work, gtalk can't connect to it. i turned off my work wifi connection, which turned 3G back on, and i was able to connect to gtalk. once connected to gtalk, push notifications began coming thru just fine.
i re-tested this by connecting back to my work wifi and this made gtalk disable automatically, as it could no longer stay connected. i sent myself a test email via my computer and it never came thru on my phone (unless i opened gmail and manually refreshed). turned off work wifi... 3G comes back on and gtalk auto connected and my (2nd test) email finally came thru on my phone!
i tested this with my wifi connection at home and gtalk connects to that just fine, so the main culprit of this entire post was the wifi connection at my work (some strong security i guess)! the great thing i took away from this is that, bottom line, in order to receive push notifications, gtalk must be enabled and connected!!
(figured i'd post all of this, not only for you guys or anyone that has an issue like this, but also so i can come back and read it if i ever forget what i tested!)
PEACE
Alright. My phone is having a huge problem syncing. First I noticed it with Gmail. I can tell how instant I am getting emails because I am sitting here at work on my PC. I can send an email from where ever (in this case my outlook work address), send it...see the email pop up on my screen in the Gmail internet tab. Here is the thing. It takes anywhere from 1-20 mins for the email to finally get to my phone. It is SO random. Sometimes if I pick my phone up and turn the screen on, it pushes through alittle faster. I have tried everything (I think) the last two days. Obviously all my settings are correct. AutoSync, the Sync settings in the gmail itself.
To see if it was just gmail, I put my work email on the phone to see how that works. It's EXACTLY the same. Sporadic syncing. I then tried cloudmagic email app which people rave about. Same thing.
What gives? I've about had it with this phone. I even tried a factory reset this morning. Still have the issue. I'm thinking of taking the phone back honestly. Could this be a hardware thing to do with connection? I've tried all of this with strong wifi on, and with perfect 4G signal. Any ideas would be GREATLY appreciated.
Thanks
Nobody here has ANY idea what could be going on with my phone? I thought I fixed it and had it narrowed down to the WiFi st work but I just tried it again and it took 6 minutes for it to show up on my phone. If the phone is awake, it seems to be faster. Does this sound like it could be a hardware issue? Should I take this phone back? I already did a factory reset ect. Someone please help!!