Database Users

Free 4GB SD Card.

Morning folks. About 2 weeks ago i filled out the online forum on Bell's website for the free 4GB memory card and i got it today.Not only did they send a memory card, they sent a very nice card reader to go along with it which i think is pretty cool. I really didn't think i would get one because the promo was only valid for i believe a 2 week period last month and i purchased my Vogue 3 days before the promo was active. Anyhow, here a pic of what they sent me. Cheers

mmmmm. The attachment didn't seem to work. Lets try again.

Is it too late to participate?
Can you post a link?

OP clearly states the period is over, and plus it's for Bell Mobility in Canada.
--James

Not sure. The promo was for any camera phone. It wasn't specific to the Vogue. I'm not sure if you can still take advantage of it or not. If you purchased a phone between the dates specified than perhaps you could still, but i have no idea. And yes, it is for Bell Canada.

Venue Pro BIGGEST POS

I am now waiting on my third one. Unfortunately I originally purchased a 16GB version and have had nothing but problems with it.
Neither so far have been able to run more than 30 seconds with the WiFi on without crashing. So I have been thinking I was going to swap the card out for a 32GB card. But before I could do that, now the current phone has tons of dust under the screen, no longer will connect EVER to 3G, and crashes everytime I shut the keyboard.
I have spent at least (without exegarating) 100 hours on the phone with Dell. I have been up the chain of command. Even after send them about 20 links showing were the issues clear up when the 16 GB cards are swapped out, they insist there is nothing wrong with the cards. Lately I can't run a video on the phone, that runs perfectly fine on my Zune HD, without the video and audio staggering (willing to bet the card is not keeping up with the pace the OS is trying to read it). Now even with the WiFi off it crashes CONSTANTLY.
As a result, as I have been waiting for me 3rd replacement, I have contacted the Michigan Attorney Generals Office for consumer protection and now they are on Dell's arse. Yet, they still claim there is nothing wrong with these cards. What both me and the Attorney General are arguing is 2 things...
1) Why they don't just honor the warranty and allow those of us with all these issues to swap out the SD card.
2) Why they have been shipping phones for months and months now if they knew they are defective?
This phone has just been a complete disaster. Unfortunately, to get another Windows Phone with T-Mobile, I would have to go with the HD7. I don't have $500 to shell out on a new phone, and I don't T-Mobile is just going to hand me one, because my Dell is a POS. This is just ridiculous.
On a side note, can someone tell me how to get a SanDisk 32GB CLASS 4 microSD card? Everytime I order one, it comes in a class 2 even though they advertise it as a class 4 and have to just ship it back. Anyone able to give me advice on this or point me to a linke or company that they know has Class 4's?
Thanks for your help in advance.

Hmm interesting. I bough an 8GB DVP a couple of weeks back and have had no problems so far. I recently switched to 32 GB card. The one I got was:
http://amzn.com/B003HIWHN0
It shows class (2) in the picture but the card I got shows class (4).

I replaced mine with a sandisk 32g class 2 and it works. not sure if class 4 works better.

missionsparta said:
I am now waiting on my third one. Unfortunately I originally purchased a 16GB version and have had nothing but problems with it.
Neither so far have been able to run more than 30 seconds with the WiFi on without crashing. So I have been thinking I was going to swap the card out for a 32GB card. But before I could do that, now the current phone has tons of dust under the screen, no longer will connect EVER to 3G, and crashes everytime I shut the keyboard.
I have spent at least (without exegarating) 100 hours on the phone with Dell. I have been up the chain of command. Even after send them about 20 links showing were the issues clear up when the 16 GB cards are swapped out, they insist there is nothing wrong with the cards. Lately I can't run a video on the phone, that runs perfectly fine on my Zune HD, without the video and audio staggering (willing to bet the card is not keeping up with the pace the OS is trying to read it). Now even with the WiFi off it crashes CONSTANTLY.
As a result, as I have been waiting for me 3rd replacement, I have contacted the Michigan Attorney Generals Office for consumer protection and now they are on Dell's arse. Yet, they still claim there is nothing wrong with these cards. What both me and the Attorney General are arguing is 2 things...
1) Why they don't just honor the warranty and allow those of us with all these issues to swap out the SD card.
2) Why they have been shipping phones for months and months now if they knew they are defective?
This phone has just been a complete disaster. Unfortunately, to get another Windows Phone with T-Mobile, I would have to go with the HD7. I don't have $500 to shell out on a new phone, and I don't T-Mobile is just going to hand me one, because my Dell is a POS. This is just ridiculous.
On a side note, can someone tell me how to get a SanDisk 32GB CLASS 4 microSD card? Everytime I order one, it comes in a class 2 even though they advertise it as a class 4 and have to just ship it back. Anyone able to give me advice on this or point me to a linke or company that they know has Class 4's?
Thanks for your help in advance.
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Click to collapse
WOW! Boy do we think alike! check out my msg on this thread: How is your DVP after updating to Nodo? Can anyone smell a class action here?

Totally should be one. I get the whole, "you only get penny's back on the dollar because the lawyers eat up everything in a class action suit". But, in this case, anything to make sure that Dell is not profiting off these lemons.
Besides how it looks and the quality of the screen, there is nothing good with these devices.
May biggest question is, how do you end up with an ENTIRE WAREHOUSE FULL OF DEFECTIVE SD CARDS? Every single person you talk to with 16GB either has nothing but crashing after crashing, freezing after freezing, or just ends up admitting they don't really use the thing other than the phone feature (doesn't use WiFi, browser, Zune, etc).
I know it sounds like I am being a smart ass, but I honestly believe that they cut a deal with SanDisk to buy refurbished cards for penny's on the dollar. And here is why: anytime there is an issue with multiple manufacturers involved, the finger pointing starts immediately. Not once has Dell blamed the issue on SanDisk, while at the same time other manufacturers are using the SAME cards and having 1000x the success rate. If there was any chance that SanDisk was to blame for shipping them defective SD cards, Dell would be calling them out with all this bad press. Look at the deal with NoDo... Microsoft points at the carriers; the carriers point at the manufacturers, and the manufacturers point back at the carriers, and the carriers point right back at Microsoft. The fact that Dell is being so silent about all this lends me to believe they are hiding something. And what else could they be hiding that would lend to having an entire manufacturing stock pile of bad SD cards? They got cut a deal and thought no one would know. Now it is a disaster and they are trying to pass the buck onto the consumer.
I say someone sues the pants off them so bad that they never try the mobile market again. They have no business being in it if this is the product they turn out and even worse, if this is how they try to make good on getting caught trying to pull a fast one on the consumer.

missionsparta said:
May biggest question is, how do you end up with an ENTIRE WAREHOUSE FULL OF DEFECTIVE SD CARDS? Every single person you talk to with 16GB either has nothing but crashing after crashing, freezing after freezing, or just ends up admitting they don't really use the thing other than the phone feature (doesn't use WiFi, browser, Zune, etc).
Click to expand...
Click to collapse
I don't thinik we can say for sure the SD cards are defective. For all we know they could work perfectly fine in other SD devices, but for whatever reason (bad driver, flaky controller etc) they cause issues in the DVP.

Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?

notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I doubt it's the remaining space as many people had the problem almost immediately after the phone came out. Also many have exchanged the phone at least once and stll had the problem. I would hope people are testing the replacements before immediately syncing tons of content, but I could be wrong.
The card size probably isn't the problem since people have replaced with other 16GB or 32GB cards and said it fixed the crashing.

pjfan75 said:
I doubt it's the remaining space as many people had the problem almost immediately after the phone came out. Also many have exchanged the phone at least once and stll had the problem. I would hope people are testing the replacements before immediately syncing tons of content, but I could be wrong.
The card size probably isn't the problem since people have replaced with other 16GB or 32GB cards and said it fixed the crashing.
Click to expand...
Click to collapse
Yep, I had 3 exchanges of the 16GB version and all had the same crashing while doing the initial sync with my pc, swapped in 2 32GB cards and nothing changed.

notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I've got ~6 Gigs free on a 32 GB install and it works fine. No more WiFI lockups. Phone now works great.
My only complaint is the camera still sucks for photo quality. I'm hoping the new firmware addresses that.

kharnak said:
I replaced mine with a sandisk 32g class 2 and it works. not sure if class 4 works better.
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Click to collapse
Same here. I don't think class 2/4 matters that much, the important thing is to just get rid of the bad stock card!

notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I have the 32g, and loaded it up so only 4g remained free. there was a slow down in performance....just enough to notice, but I had no crashes or other hangs or freezes.

zaijian said:
Same here. I don't think class 2/4 matters that much, the important thing is to just get rid of the bad stock card!
Click to expand...
Click to collapse
I tend to agree with you, it doesn't matter. I have tried both class 4 and Class 2. both work fairly well. I have had small hangs or feezes with both, but nothing like before. However, with Class 4, I recieved alot of Storage Card not working messages. Pulling hte battery to restart or reseat the card and continuing. I had not terminal failure, though there is a thread here with SD card for Newbies where someone appears to have a terminal failure with this message.
I have not recieved a single "Storage card not working" message with the class 2.
I was taken by the amazon ad that clearly shows a class 4 card but recieved the class 2....not regretting it now.

Sandisk Class 2 micro sd card - the legends are NOT true!

Just wanted to report that at last, after months of crashing, 3 device swaps and trying 2 different cards in my DVP the issues with my phone seem to have gone by swapping to a Sandisk class 2 32GB card.
With the 7392 update I was able to create a backup point and with the confirmed class 2 Sandisk I swapped from the installed Transcend card and since then I have used wifi to download a 70MB game, synced wirelessly, browsed the web, used several applications with no signs of the crashes I would typically have had with my previous card. There have been a few slowdowns and 1 instance where tapping a tile would not open but apart from that it is light years away from my previous experience with the phone crashing all the time and I can now actually enjoy the phone.
All in all, it has been a frustrating, painful experience and all I can say is, if you are having problems and are willing to forgo the warranty try a card swap with a class 2 Sandisk card. You just might get a working phone out of it and actually get to enjoy WP7.
Edit: I take it all back, right now I'm looking at a dvp that wakes up to a black screen, earlier today I had a typical hard lock when trying to turn wifi off. Problems reduced but not gone completely.

Im doing it, and just as I posted in the other thread.... the phone locked up and specifically states to "REMOVE THE MEMORY CARD". Void warranty, my arse. Took pictures of the screen to cover my but and everything. It is on them now. Don't care... doing what the product tells me to do....

efjay said:
Just wanted to report that at last, after months of crashing, 3 device swaps and trying 2 different cards in my DVP the issues with my phone seem to have gone by swapping to a Sandisk class 2 32GB card.
With the 7392 update I was able to create a backup point and with the confirmed class 2 Sandisk I swapped from the installed Transcend card and since then I have used wifi to download a 70MB game, synced wirelessly, browsed the web, used several applications with no signs of the crashes I would typically have had with my previous card. There have been a few slowdowns and 1 instance where tapping a tile would not open but apart from that it is light years away from my previous experience with the phone crashing all the time and I can now actually enjoy the phone.
All in all, it has been a frustrating, painful experience and all I can say is, if you are having problems and are willing to forgo the warranty try a card swap with a class 2 Sandisk card. You just might get a working phone out of it and actually get to enjoy WP7.
Click to expand...
Click to collapse
Now I can die in piece.

alodar1 said:
Now I can die in piece.
Click to expand...
Click to collapse
Dont go just yet, lets see what happens with the firmware update, Mango - will I keep the DVP, will I go Nokia...oooh, the suspense!

missionsparta said:
Im doing it, and just as I posted in the other thread.... the phone locked up and specifically states to "REMOVE THE MEMORY CARD". Void warranty, my arse. Took pictures of the screen to cover my but and everything. It is on them now. Don't care... doing what the product tells me to do....
Click to expand...
Click to collapse
I'm guessing you could turn a tidy profit selling copies of that photo to the bulk of people on this board.

efjay said:
Dont go just yet, lets see what happens with the firmware update, Mango - will I keep the DVP, will I go Nokia...oooh, the suspense!
Click to expand...
Click to collapse
heheheh....you're right....but...I've seen Mango on the Dell VP already.....can't wait.

I'm an idiot! I ordered a 32GB SDHC card from Amazon. Got it yesterday. Yeah - not "micro." I was like "Ooo $47!" So yeah, re-ordered $60 micro...
If you want 16GB, check out this Class 2 from buy.com - buy.com/prod/sandisk-16gb-microsdhc-card/q/loc/101/209114572.html
Hopefully I'll be back in a week, talking about how great the 32GB card I got was. Unfortunately, I already ran the 7392 update, so I won't get a "backup" when I put that new card in. Lose a week's worth of text messages. Oh well, I tend to delete my girlfriend's conversation every few days because it gets super long and starts to act a little strange.

neogodless said:
I'm an idiot! I ordered a 32GB SDHC card from Amazon. Got it yesterday. Yeah - not "micro." I was like "Ooo $47!" So yeah, re-ordered $60 micro...
If you want 16GB, check out this Class 2 from buy.com - buy.com/prod/sandisk-16gb-microsdhc-card/q/loc/101/209114572.html
Hopefully I'll be back in a week, talking about how great the 32GB card I got was. Unfortunately, I already ran the 7392 update, so I won't get a "backup" when I put that new card in. Lose a week's worth of text messages. Oh well, I tend to delete my girlfriend's conversation every few days because it gets super long and starts to act a little strange.
Click to expand...
Click to collapse
Hahahah...man, I did hte exact same thing. I now have a 32g SD card...sitting here...waiting for my tablet....when I get one!!!

I'll wait until the 18th (again) and if Dell doesn't say anything about a firmware update I'll go ahead and swap my SD card as well. I've had this phone since late December and have not been able to reliably use WiFi. This wouldn't be a huge deal if T-Mobile had 3G coverage all around Virginia Beach, but it doesn't and using the DVP on EDGE is a ****ty experience. EDGE at home, EDGE at work, and WiFi everywhere teasing me and my DVP. If T-Mobile had another WP7 device with a similar screen/size to the DVP I'd eBay this thing in an instant.
@efjay - If you find that over the next few days you continue to get crashes with your new SD card, could you update this thread?

hipzilla said:
I'll wait until the 18th (again) and if Dell doesn't say anything about a firmware update I'll go ahead and swap my SD card as well. I've had this phone since late December and have not been able to reliably use WiFi. This wouldn't be a huge deal if T-Mobile had 3G coverage all around Virginia Beach, but it doesn't and using the DVP on EDGE is a ****ty experience. EDGE at home, EDGE at work, and WiFi everywhere teasing me and my DVP. If T-Mobile had another WP7 device with a similar screen/size to the DVP I'd eBay this thing in an instant.
@efjay - If you find that over the next few days you continue to get crashes with your new SD card, could you update this thread?
Click to expand...
Click to collapse
Just did. Short version - phone still crashes.
Edit: It gets worse. Phone crashed about 10 minutes ago so had to power down by holding power button. Now the people hub and all my messaging accounts wont open, just kick me back to the start screen, even when trying to open their settings. Fantastic!!
Edit 2: here is the result of my latest crash, unable to access email or SMS. http://www.vimeo.com/23743865

I finally decided to do it (mainly cause I was getting freezes even without Wi-Fi too), and it works great. SanDisk 16GB MicroSD Class 2 works perfectly. I've done my best to overload the phone with downloads via Wi-Fi, and things went smoothly with nothing more than a 1 second hiccup.

efjay said:
Just did. Short version - phone still crashes.
Edit: It gets worse. Phone crashed about 10 minutes ago so had to power down by holding power button. Now the people hub and all my messaging accounts wont open, just kick me back to the start screen, even when trying to open their settings. Fantastic!!
Edit 2: here is the result of my latest crash, unable to access email or SMS. http://www.vimeo.com/23743865
Click to expand...
Click to collapse
That's pretty disappointing news. I guess Dell has us by the balls a little longer.

I got my card last night! The black sticker came off in that weird "designed to break" sort of way. It was tricky getting the 8GB card out, but pretty easy getting the 32GB in. The process was really simple...
1) Settings > About >Reset phone
2) As Dell logo appeared in boot sequence, remove battery
3) Swap cards (use colorful language as needed)
4) Boot and run through setup
amazon.com/gp/product/B003UGGAN2
"SanDisk 32GB MicroSD SDHC Class 2 with MicroSDHC Adapter and SanDisk Mobile Mate reader (Bulk Packaging)"
So far, I've been good. I never really had issues with WiFi, but new apps would freeze the phone the first time the ran 9 times out of 10. IMDB search still fails, but looking at reviews, I believe that's an app specific issue. At least it just causes the app to close out. It used to cause freezes. The rest of my apps are behaving well. They downloaded quickly and ran awesome the first time.
Just yesterday, I took a photo and the phone trying to write the photo to storage caused a freeze (and the photo was missing on reboot.)
On an unrelated note... Shazam was having trouble updating for the past few days... now it seems like it is completely gone from the market place. Huh?!
Anyway, I'll try to be a good helper and come back with updates, good or bad.

figured I'd chime in.
I got my DVP (at&t, 8gb) in last thursday. Just installing 4 apps over wifi and i had to pull battery probably 4times the first night i had it. I had done my homework before ordering on the card swap and it was part of my original plan. My 32gb card came in today. Hard reset, swapped, reinstalled everything and have been killing it on wifi all night. No issues whatsoever.

neogodless said:
On an unrelated note... Shazam was having trouble updating for the past few days... now it seems like it is completely gone from the market place. Huh?!
Anyway, I'll try to be a good helper and come back with updates, good or bad.
Click to expand...
Click to collapse
Had the same thing going on, it seems to be related to Shazam trying to move forward with a premium version that they could charge for, eitehr to buy the app for a subscription service (I'm not sure). Somehow their updates broke their app for a bit and they wound up pulling everything from the marketplace.
Not sure when (if?) it will or has been addressed.

raremage said:
Had the same thing going on, it seems to be related to Shazam trying to move forward with a premium version that they could charge for, eitehr to buy the app for a subscription service (I'm not sure). Somehow their updates broke their app for a bit and they wound up pulling everything from the marketplace.
Not sure when (if?) it will or has been addressed.
Click to expand...
Click to collapse
From what I have heard, it is pulled do to an issue with the update placing the app in the Xbox Live hub. I was told Microsoft pulled it because that is a huge no-no to them.
On a side note... no one should pay a dime for this damn program. It is offered for free, with unlimited tagging, but ad-supported, on the iphone. There is no reason we should have to pay to get the same thing. I am tired of this game of charging us for stuff they give to Apple Sheep and charging us $10 for stuff the charge $0.99 for on the iphone.
At the same time Microsoft needs to change the environment and way the whole app handling works. I now have payed for two apps (Doodle God and the Xbox Live Blade game) which they pulled from the market. As you know I have sent back FIVE of these lemons now. There is no way to get either of these apps I paid for back on my phones, because for some INSANE reason I am not allowed to store these apps locally. I have tried getting refunds on both and have gotten no where with Microsoft or the developers. The developers from Doodle God told me to buy Doodle Devil. They can go stick themselves. Their fix for them stealing their app back from me, is to buy another one from them that is almost identical. COMPLETE INSANE APP STRUCTURE! Fix this NOW Microsoft.

missionsparta said:
From what I have heard, it is pulled do to an issue with the update placing the app in the Xbox Live hub. I was told Microsoft pulled it because that is a huge no-no to them.
On a side note... no one should pay a dime for this damn program. It is offered for free, with unlimited tagging, but ad-supported, on the iphone. There is no reason we should have to pay to get the same thing. I am tired of this game of charging us for stuff they give to Apple Sheep and charging us $10 for stuff the charge $0.99 for on the iphone.
At the same time Microsoft needs to change the environment and way the whole app handling works. I now have payed for two apps (Doodle God and the Xbox Live Blade game) which they pulled from the market. As you know I have sent back FIVE of these lemons now. There is no way to get either of these apps I paid for back on my phones, because for some INSANE reason I am not allowed to store these apps locally. I have tried getting refunds on both and have gotten no where with Microsoft or the developers. The developers from Doodle God told me to buy Doodle Devil. They can go stick themselves. Their fix for them stealing their app back from me, is to buy another one from them that is almost identical. COMPLETE INSANE APP STRUCTURE! Fix this NOW Microsoft.
Click to expand...
Click to collapse
Ok...my buddy over in MS mobility tells me that you are entitled to refund...if the story is as you say it is. A purchased app, that is removed from the system by MS or the devloper, and the item is clearly listed on the billing system. Then you are entitled to a refund. My buddy just told me to have you call Zune Support...thats the team that supports Marketplace. They will go through MS BILLING with you, find the app, and refund it.
let me know if thats not what happens.

alodar1 said:
Ok...my buddy over in MS mobility tells me that you are entitled to refund...if the story is as you say it is. A purchased app, that is removed from the system by MS or the devloper, and the item is clearly listed on the billing system. Then you are entitled to a refund. My buddy just told me to have you call Zune Support...thats the team that supports Marketplace. They will go through MS BILLING with you, find the app, and refund it.
let me know if thats not what happens.
Click to expand...
Click to collapse
Cool... busy right now, but I will do it tomorrow and let you know what happens... Thanks.

Minor update - I wanted to load my phone up with music to "work the sdhc card" but only managed to get less than 2GB on there so far (since I'm picky .)
Total Storage: 29.90 GB
Available Storage: 27.16 GB
Listened to music in my car this morning via AUX jack. Still haven't had any freezes.
EDIT: Was in Marketplace looking at a Spotify related app; screen shots weren't loading. Hit Windows key and phone went to Start Screen but was frozen. One freeze about 36 hours into the card swap.

Another update - 1 more freeze Friday night, just trying to use Internet Explorer over 3G.
Marketplace WAS broken for about a day. Whenever I tried to access it, I got error code c00cee24. There are some forum posts about it, but no sure fixes. I'm not sure why mine went away, other than that I connected to Zune and was able to "see" the regular Zune/connected marketplace message.
answers.microsoft.com/en-us/winphone/forum/wp7-wpdevices/apps-not-working-error-code-c00cee24-in/980862e8-db8c-4b6a-86ff-e5cd52ef4c28
Otherwise, very stable. Have been using a lot of apps and playing various games (Occupied, Pandas v. Ninjas, Flowerz - don't judge!)

It's all in India now

So i just got off the phone, with a Dell rep from India and what he told me was that DELL closed their Texas US call center. I called 8 times and every time got the same guy in India.
Can anyone confirm this?

I have been told the same thing and have tried calling over and over to see if I could get the texas call center but it was always an indian who answered.

slight22 said:
So i just got off the phone, with a Dell rep from India and what he told me was that DELL closed their Texas US call center. I called 8 times and every time got the same guy in India.
Can anyone confirm this?
Click to expand...
Click to collapse
Yet another reason to say bye, bye to DELL. I'm glad I finally have the .212 update -- and yes, it is fast! 8 months later I feel like my phone has finally been delivered --- anyway ...
Corporations will abuse us until we stand united and say enough is enough! Period.
Now, I'm off to use my phone and not have it lock up! @quantumforce1

anyone manage to update with a different SD card in that originally came? I upgraded to 32 from 8 and am trying to anticipate problems.

ducttape36 said:
anyone manage to update with a different SD card in that originally came? I upgraded to 32 from 8 and am trying to anticipate problems.
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Click to collapse
Actually thats why i wanted to talk to them. The rumor was that you could replace the card and they'd still honor the warranty. I wanted to check that. What the guy in india told me was
"I'm sorry sir it is not possible to upgrade the memory on the phone the chip is inside the phone"
Not only does this tell me they either don't know or they are told to tell us we can't do it. Which also says they won't honor an upgraded phone.

slight22 said:
Actually thats why i wanted to talk to them. The rumor was that you could replace the card and they'd still honor the warranty. I wanted to check that. What the guy in india told me was
"I'm sorry sir it is not possible to upgrade the memory on the phone the chip is inside the phone"
Not only does this tell me they either don't know or they are told to tell us we can't do it. Which also says they won't honor an upgraded phone.
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Click to collapse
Dell's position from the start has been that changing your card would void the warranty. Some have been told otherwise by Dell reps but that has never been officially confirmed so its wiser to assume the warranty will be void. An upgraded card shouldnt affect the firmware update or later update to Mango. Upgraded to Nodo and the security update with a 32GB card myself no problem.

efjay said:
Dell's position from the start has been that changing your card would void the warranty. Some have been told otherwise by Dell reps but that has never been officially confirmed so its wiser to assume the warranty will be void. An upgraded card shouldnt affect the firmware update or later update to Mango. Upgraded to Nodo and the security update with a 32GB card myself no problem.
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Click to collapse
What class of card? If I put a 10 in would it work? (i'm running mango)

slight22 said:
What class of card? If I put a 10 in would it work? (i'm running mango)
Click to expand...
Click to collapse
I wouldnt go more than class 4, other WP7 handsets have issues with higher classs speeds, check the Samsung Focus and HD7 forums. Most recommended card is a class 2 Sandisk 32GB, seems to work for most.

Thank you for your information.

SD Card problem

I recently bought a 32gb sandisk sd card and ever since I got it iv been having problems. I put music on it and sometimes it only recognizes one artist and with the rest it just skips through the songs and doesn't even play at all. And with video's/movies/tv shows the phone doesn't even read them or anything.. Iv tried formatting the card, but that still doesn't help. Any ideas what is wrong with it?

Unfortunately it sounds as though you have got hold of one of Sandisks bad cards. It was a widespread problem with their 32gb cards that they fail in some form or another. Do some Googling and you will see many others complaining of the same issues. Contact Sandisk directly....they are known to have great customer service and will almost certainly send you a new card (hopefilly from a new batch without the problems).

troyboytn said:
Unfortunately it sounds as though you have got hold of one of Sandisks bad cards. It was a widespread problem with their 32gb cards that they fail in some form or another. Do some Googling and you will see many others complaining of the same issues. Contact Sandisk directly....they are known to have great customer service and will almost certainly send you a new card (hopefilly from a new batch without the problems).
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I will do this, thank you for the reply.

In had two of these cards go bad and just contacted them. They sent me an email with a bunch of questions which i answered so hopefully I will get replacements
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