I am now waiting on my third one. Unfortunately I originally purchased a 16GB version and have had nothing but problems with it.
Neither so far have been able to run more than 30 seconds with the WiFi on without crashing. So I have been thinking I was going to swap the card out for a 32GB card. But before I could do that, now the current phone has tons of dust under the screen, no longer will connect EVER to 3G, and crashes everytime I shut the keyboard.
I have spent at least (without exegarating) 100 hours on the phone with Dell. I have been up the chain of command. Even after send them about 20 links showing were the issues clear up when the 16 GB cards are swapped out, they insist there is nothing wrong with the cards. Lately I can't run a video on the phone, that runs perfectly fine on my Zune HD, without the video and audio staggering (willing to bet the card is not keeping up with the pace the OS is trying to read it). Now even with the WiFi off it crashes CONSTANTLY.
As a result, as I have been waiting for me 3rd replacement, I have contacted the Michigan Attorney Generals Office for consumer protection and now they are on Dell's arse. Yet, they still claim there is nothing wrong with these cards. What both me and the Attorney General are arguing is 2 things...
1) Why they don't just honor the warranty and allow those of us with all these issues to swap out the SD card.
2) Why they have been shipping phones for months and months now if they knew they are defective?
This phone has just been a complete disaster. Unfortunately, to get another Windows Phone with T-Mobile, I would have to go with the HD7. I don't have $500 to shell out on a new phone, and I don't T-Mobile is just going to hand me one, because my Dell is a POS. This is just ridiculous.
On a side note, can someone tell me how to get a SanDisk 32GB CLASS 4 microSD card? Everytime I order one, it comes in a class 2 even though they advertise it as a class 4 and have to just ship it back. Anyone able to give me advice on this or point me to a linke or company that they know has Class 4's?
Thanks for your help in advance.
Hmm interesting. I bough an 8GB DVP a couple of weeks back and have had no problems so far. I recently switched to 32 GB card. The one I got was:
http://amzn.com/B003HIWHN0
It shows class (2) in the picture but the card I got shows class (4).
I replaced mine with a sandisk 32g class 2 and it works. not sure if class 4 works better.
missionsparta said:
I am now waiting on my third one. Unfortunately I originally purchased a 16GB version and have had nothing but problems with it.
Neither so far have been able to run more than 30 seconds with the WiFi on without crashing. So I have been thinking I was going to swap the card out for a 32GB card. But before I could do that, now the current phone has tons of dust under the screen, no longer will connect EVER to 3G, and crashes everytime I shut the keyboard.
I have spent at least (without exegarating) 100 hours on the phone with Dell. I have been up the chain of command. Even after send them about 20 links showing were the issues clear up when the 16 GB cards are swapped out, they insist there is nothing wrong with the cards. Lately I can't run a video on the phone, that runs perfectly fine on my Zune HD, without the video and audio staggering (willing to bet the card is not keeping up with the pace the OS is trying to read it). Now even with the WiFi off it crashes CONSTANTLY.
As a result, as I have been waiting for me 3rd replacement, I have contacted the Michigan Attorney Generals Office for consumer protection and now they are on Dell's arse. Yet, they still claim there is nothing wrong with these cards. What both me and the Attorney General are arguing is 2 things...
1) Why they don't just honor the warranty and allow those of us with all these issues to swap out the SD card.
2) Why they have been shipping phones for months and months now if they knew they are defective?
This phone has just been a complete disaster. Unfortunately, to get another Windows Phone with T-Mobile, I would have to go with the HD7. I don't have $500 to shell out on a new phone, and I don't T-Mobile is just going to hand me one, because my Dell is a POS. This is just ridiculous.
On a side note, can someone tell me how to get a SanDisk 32GB CLASS 4 microSD card? Everytime I order one, it comes in a class 2 even though they advertise it as a class 4 and have to just ship it back. Anyone able to give me advice on this or point me to a linke or company that they know has Class 4's?
Thanks for your help in advance.
Click to expand...
Click to collapse
WOW! Boy do we think alike! check out my msg on this thread: How is your DVP after updating to Nodo? Can anyone smell a class action here?
Totally should be one. I get the whole, "you only get penny's back on the dollar because the lawyers eat up everything in a class action suit". But, in this case, anything to make sure that Dell is not profiting off these lemons.
Besides how it looks and the quality of the screen, there is nothing good with these devices.
May biggest question is, how do you end up with an ENTIRE WAREHOUSE FULL OF DEFECTIVE SD CARDS? Every single person you talk to with 16GB either has nothing but crashing after crashing, freezing after freezing, or just ends up admitting they don't really use the thing other than the phone feature (doesn't use WiFi, browser, Zune, etc).
I know it sounds like I am being a smart ass, but I honestly believe that they cut a deal with SanDisk to buy refurbished cards for penny's on the dollar. And here is why: anytime there is an issue with multiple manufacturers involved, the finger pointing starts immediately. Not once has Dell blamed the issue on SanDisk, while at the same time other manufacturers are using the SAME cards and having 1000x the success rate. If there was any chance that SanDisk was to blame for shipping them defective SD cards, Dell would be calling them out with all this bad press. Look at the deal with NoDo... Microsoft points at the carriers; the carriers point at the manufacturers, and the manufacturers point back at the carriers, and the carriers point right back at Microsoft. The fact that Dell is being so silent about all this lends me to believe they are hiding something. And what else could they be hiding that would lend to having an entire manufacturing stock pile of bad SD cards? They got cut a deal and thought no one would know. Now it is a disaster and they are trying to pass the buck onto the consumer.
I say someone sues the pants off them so bad that they never try the mobile market again. They have no business being in it if this is the product they turn out and even worse, if this is how they try to make good on getting caught trying to pull a fast one on the consumer.
missionsparta said:
May biggest question is, how do you end up with an ENTIRE WAREHOUSE FULL OF DEFECTIVE SD CARDS? Every single person you talk to with 16GB either has nothing but crashing after crashing, freezing after freezing, or just ends up admitting they don't really use the thing other than the phone feature (doesn't use WiFi, browser, Zune, etc).
Click to expand...
Click to collapse
I don't thinik we can say for sure the SD cards are defective. For all we know they could work perfectly fine in other SD devices, but for whatever reason (bad driver, flaky controller etc) they cause issues in the DVP.
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I doubt it's the remaining space as many people had the problem almost immediately after the phone came out. Also many have exchanged the phone at least once and stll had the problem. I would hope people are testing the replacements before immediately syncing tons of content, but I could be wrong.
The card size probably isn't the problem since people have replaced with other 16GB or 32GB cards and said it fixed the crashing.
pjfan75 said:
I doubt it's the remaining space as many people had the problem almost immediately after the phone came out. Also many have exchanged the phone at least once and stll had the problem. I would hope people are testing the replacements before immediately syncing tons of content, but I could be wrong.
The card size probably isn't the problem since people have replaced with other 16GB or 32GB cards and said it fixed the crashing.
Click to expand...
Click to collapse
Yep, I had 3 exchanges of the 16GB version and all had the same crashing while doing the initial sync with my pc, swapped in 2 32GB cards and nothing changed.
notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I've got ~6 Gigs free on a 32 GB install and it works fine. No more WiFI lockups. Phone now works great.
My only complaint is the camera still sucks for photo quality. I'm hoping the new firmware addresses that.
kharnak said:
I replaced mine with a sandisk 32g class 2 and it works. not sure if class 4 works better.
Click to expand...
Click to collapse
Same here. I don't think class 2/4 matters that much, the important thing is to just get rid of the bad stock card!
notebookgrail said:
Can someone try this:
If you have a 32GB card installed, can you load it up until close to 29 to 30GB and see if you have similar crashes. The theory behind this is if the OS is having problem once the card reaches a certain percentage. Again since the 8GB versions don't have problem - my theory might be wrong. Another thought is Dell or WP7 OS /driver is fine tuned for 8GB, may be?
Click to expand...
Click to collapse
I have the 32g, and loaded it up so only 4g remained free. there was a slow down in performance....just enough to notice, but I had no crashes or other hangs or freezes.
zaijian said:
Same here. I don't think class 2/4 matters that much, the important thing is to just get rid of the bad stock card!
Click to expand...
Click to collapse
I tend to agree with you, it doesn't matter. I have tried both class 4 and Class 2. both work fairly well. I have had small hangs or feezes with both, but nothing like before. However, with Class 4, I recieved alot of Storage Card not working messages. Pulling hte battery to restart or reseat the card and continuing. I had not terminal failure, though there is a thread here with SD card for Newbies where someone appears to have a terminal failure with this message.
I have not recieved a single "Storage card not working" message with the class 2.
I was taken by the amazon ad that clearly shows a class 4 card but recieved the class 2....not regretting it now.
Related
Hello all. Long time reader/lurker here. I'm coming from a Moto q, to a Touch Pro 2 and now a Vibrant. So all of this android stuff is new to me. Long story short, I have a Vibrant. I love it, but I get really terrible reception. No, I'm not stuck on the whole bars thing. The actual quality of my calls are weak. I get a lot of voice fading and my sister and a few others say I sound like I'm in a hole. I was wondering: is my old sim card the reason why I'm getting dropped calls and a lot of 'failed' text message errors? I also get a lot of 'network error messagess' when I'm on the browser or in youtube. I ask because yes, it's not a old sim card, but maybe a new one out the box could help me hold a signal or should I swap out? Sorry if it's a noob question.
i went into the t-mobile store the other day and they said i should have been givin a new sim card with my vibrant, and that if your current sim is older than a year old you should get a new one, they gave me one for free. Everything seems about the same on the phone for me but it might fix your problem
watermonkey said:
i went into the t-mobile store the other day and they said i should have been givin a new sim card with my vibrant, and that if your current sim is older than a year old you should get a new one, they gave me one for free. Everything seems about the same on the phone for me but it might fix your problem
Click to expand...
Click to collapse
Thanks for replying water monkey. Did you experience any problems as far as call quality or anything? I have dropped 4 calls since picking up the Vibrant and have had several failed text messages. It's kind of frustrating when the phone is so beautiful and expensive. Really hope the new sim will fix all my network/reception issues!
no i didnt have any problems with dropped or fading calls but my card was only 2 years old, if yours is older then you might have problems
Mines is barely a year old. (Original sim from Touch Pro 2). Maybe it's an outage or something in my area? I'm in Chicago. Maybe that could be the reason.
My SIM card is over five years old. The problems I'm having appear to be the fault of the phone. The SIM works perfectly in every other phone I pop it into.
My SIM card is from 2002 from when I first signed up with T-Mobile, it came with the original PocketPC Phone Edition. My network speeds are fine as you can see.
Reading that makes it even more frustrating... Guess I'll just take it back and start over with a new one/new sim card.
My sim is also from 2002. I too have no issues.
You guys think doing a full swap will set things right? (new phone/new sim)?
It may just be the design of the phone, my man. Lots of us are having problems.
It could also just be bad coverage in your area? You'll have to check T-Mo's maps and see where you're sitting with coverage (voice and data have their own maps).
I have great coverage in my city, but my reception is extremely disappointing. It appears to be the only T-Mo device I've used that has these issues. My first Vibrant (that came stock with a broken headphone jack) had problems, and my second does as well.
You could try swapping the SIM and try a new Vibrant. I'll bet you'll have the same issues, unfortunately.
One test to try would be to compare your results with a friend's 3G phone (provided you have a friend on T-Mo). Use the phones in the same conditions, and see if both devices have issues. If it's only you, then you know it's your phone.
thanks guys. I think I'll just return it and maybe pick up a droid x. (I'm an official android convert)
Jon C you should do the same thing. See how easy that was? Problem solved... Credit, exchange, sell or wait.
Catchin' the VIBE on the XDApp
Oh, the old internet mob mentality...
Jon C said:
Oh, the old internet mob mentality...
Click to expand...
Click to collapse
sorry, but thats my own opinion. I just dont understand why you still own the phone. Why put yourself through all this just to run out of time to claim buyers remorse? This phone is obviously not living up to your standard, do something about it.
http://forum.xda-developers.com/showthread.php?t=738327
I just called tmobile and they confirmed it does help the 3G signal. The latest sim card are numbered 50.01.
Hey, I wanna share this for all TMOUS user. Quote this from another post
"Just wanted all to know, HTC has recently acknowledged an issue with the 16GB SD card that shipped with the US T-Mobile HD2. T-Mobile issued an internal bulletin to this effect and provided a US number (888.356.2375) to call to arrange to have the SD card replaced, from Level 2 to a Level 4 SD card. Alot of HD2's had the Level 2 card installed and this card was found to cause the phone to freeze. The Level # is indicated by a circle with a numeral in the middle of it. Usually on the upper right hand side of the SD card. When you call the number HTC provided they will want you to have the HD2 in front of you with IMEI and S/N ready. The unique thing is HTC has rescinded their policy to send the 'bad' SD card back so if they send you a replacement Level 4 card you will end up with 2 SD cards. (I'm sure that Level 2 card could be reused somewhere) This info is probably even more useful to owners that have installed Android Froyo 2.2 on their HD2 as I have. The ROM's are usually contained on the SD card itself and not flashed internally. HTC does indicate a backorder on the replacement SD cards (up to 2 weeks or so) Hope this helps some of you with the freezing condition."
Hope this will some how help the screen freeze problem. Yay for a class 4 card. I just call in and order my. Very easy and free. Cheer
Edit: oh yeah, and make sure you don't tell them that you reformatted the card. Make thing less complicated.
Update:
Just to clear out a little bit here. When I got the information, this is not an OFFICIAL recall or replacement service. It was really much just a tip from someone that has this done.
They were willing to replace the card for people because they acknowledged that the card do have problem. And they posted the information originally only for people who has problem with the card.
So if you happen to call in, please be aware that there is no such thing as replacement or recall service. You suppose to report a problem with your card. That worked for many people. They just asked for the IMEI or S/n and don't even care about if you are T-mobile customer or not.
Now, seem like there is a high volume of people calling in about the replacement service that they didn't aware. They must started to pick up on that and suspend this service or something until further announcement. If they refuse to give you one, it's because of this.
Update: I just got mine and a few people have confirm. It is a Samsung Class 2 sd card. Please keep the posting about what card you receive so everyone know. Thanks
ktran1588 said:
Hey, I wanna share this for all TMOUS user. Bangsters, you should order one to we can have the same card . Quote this from another post
"Just wanted all to know, HTC has recently acknowledged an issue with the 16GB SD card that shipped with the US T-Mobile HD2. T-Mobile issued an internal bulletin to this effect and provided a US number (888.356.2375) to call to arrange to have the SD card replaced, from Level 2 to a Level 4 SD card. Alot of HD2's had the Level 2 card installed and this card was found to cause the phone to freeze. The Level # is indicated by a circle with a numeral in the middle of it. Usually on the upper right hand side of the SD card. When you call the number HTC provided they will want you to have the HD2 in front of you with IMEI and S/N ready. The unique thing is HTC has rescinded their policy to send the 'bad' SD card back so if they send you a replacement Level 4 card you will end up with 2 SD cards. (I'm sure that Level 2 card could be reused somewhere) This info is probably even more useful to owners that have installed Android Froyo 2.2 on their HD2 as I have. The ROM's are usually contained on the SD card itself and not flashed internally. HTC does indicate a backorder on the replacement SD cards (up to 2 weeks or so) Hope this helps some of you with the freezing condition."
Hope this will some how help the screen freeze problem. Yay for a class 4 card. I just call in and order my. Very easy and free. Cheer
Edit: oh yeah, and make sure you don't tell them that you reformatted the card. Make thing less complicated.
Click to expand...
Click to collapse
Nice call, do they have an email or chat we can do if we don't want to sit on hold?
Can you link to original post?
Thanks
orangekid said:
Nice call, do they have an email or chat we can do if we don't want to sit on hold?
Click to expand...
Click to collapse
I took me like 5 min. Just call in
orangekid said:
Nice call, do they have an email or chat we can do if we don't want to sit on hold?
Click to expand...
Click to collapse
I called earlier this morning from the same information listed in another post. From the time I called to the time I hung up was less than 5 minutes (including a satisfaction survey)...the hold time was less than 30 seconds.
Cheers
justwonder said:
Can you link to original post?
Thanks
Click to expand...
Click to collapse
Cannot find that one but found this:
http://forum.xda-developers.com/showthread.php?t=796159
Thanks for the heads up. I just gave them a called. They just asked some standard questions but they will be shipping the new 16gb in a week or two (backordered).
Thanks for the info, just ordered mine as well. Told me about 1-1.5 weeks to ship out.
Thanks for the tip just ordered mine
Although the guy thinks it will still be a class 2 when it comes in the mail which doesn't make sense so hopefully he is wrong.
sent from my hd2 aka tmobile evo eatin on some froyo
Class 2 Only?
jriv said:
Thanks for the tip just ordered mine
Although the guy thinks it will still be a class 2 when it comes in the mail which doesn't make sense so hopefully he is wrong.
sent from my hd2 aka tmobile evo eatin on some froyo
Click to expand...
Click to collapse
I also inquired into the Class specification of the SD card and my rep. did a check with the warehouse to see if she was unaware of the change to send out Class 4's and came back saying that at this time there is no order for them to be sending out Class 4's so they will be sending me a Class 2 card. But no need to send mine in. So... still Win? I get to have 2 now so I guess.
dang it works. Just ordered mine too, and the lady was really nice and helpful. Was just asking for S/N and some basic info and address to ship the card to. She did say that the new card will be a Class 4 card, and will arrive in about 2 weeks.
Thanks a lot for the info man.
*The whole process took me only about 10 min, no wait time whatsoever. Kudos for HTC to still have a great performing call center.
Just called HTC, phone call took no longer than 5 minutes and the cards are back ordered
goldenchild7801 said:
Just called HTC, phone call took no longer than 5 minutes and the cards are back ordered
Click to expand...
Click to collapse
what do you tell them? "hey i heard you guys were giving free sd cards cuz mine sucks"? lol
orangekid said:
what do you tell them? "hey i heard you guys were giving free sd cards cuz mine sucks"? lol
Click to expand...
Click to collapse
Did you order yours? I just told them my sd card is "on and off" randomly (which is a lie) but hey i got my free one
Yea I got a CSR whose first response was "I JUST talked to you!" and this was my first time calling hahaha I think they are getting a little frustrated...anyways he said that I will be getting a Class 2 instead of 4 so not sure exactly what will come in the mail but a free 16GB card is definitely not bad!
nikhil711 said:
Yea I got a CSR whose first response was "I JUST talked to you!" and this was my first time calling hahaha I think they are getting a little frustrated...anyways he said that I will be getting a Class 2 instead of 4 so not sure exactly what will come in the mail but a free 16GB card is definitely not bad!
Click to expand...
Click to collapse
Lol too many people after reading this post and others are calling in make them confused. Let's spread the words so everyones get a free card lol
5 minute 47 seconds and all done. Cladd 4 coming since it was class 2 they were having the problems with. Great deal, thanks for the tip.
baymon said:
dang it works. Just ordered mine too, and the lady was really nice and helpful. Was just asking for S/N and some basic info and address to ship the card to. She did say that the new card will be a Class 4 card, and will arrive in about 2 weeks.
Thanks a lot for the info man.
*The whole process took me only about 10 min, no wait time whatsoever. Kudos for HTC to still have a great performing call center.
Click to expand...
Click to collapse
Yep exactly the same here, it would be nice if it was a class 4, but makes no difference to me I'm not running the stock card anyway but I won't turn down a free SD card..
Sent from my HTC Vision HD2
ya, only took a couple minutes. the acted kinda hesitant at first. he asked me where i was getting this information, and i read off that quote to him in the first post in the bold letters. so i pretty much told him i was reading it off of T-Mobile's website. he started to laugh and say something like "i was just curious where everyone was getting this information because i've gotten like 10 phone calls in the last 30 minutes about this, and we don't know anything about it."
i was scared that it wasn't going to work at first, but the only thing i gave him was my name, address, and IMIE #
he said it would be replaced with a class 4, didn't give me a time frame, but if it's free i'll be happy to wait.
crud i didnt think to check the type of card, I just assumed it was a class 4. Oh well, free card and it was super fast. She said it will ship in 3-5 business days. Woot!
I just picked up a Venue Pro and I noticed in the back of the battery there was an imprint on it stating it was an engineering sample, but the numbered code (starts with CN-) on it was different than on the device itself. Are they supposed to match? If it is an engineering sample device I could format a new microsd card, correct?
If it helps, hardware revision number: 112.576.2.0, radio hardware version: 8250
Where/when did you get the phone? There were some engineering batteries in the phones at Microsoft Stores for the WP7 launch, but I haven't heard of any since then.
What's the firmware revision?
just got it a week ago, used though. no idea when/where they got it.
firmware revision: 2250.1500.7004.029
its an 8gb, mostly curious b/c i wanna throw a 32gb card in it
That has to be a unit from the original launch at the Microsoft stores. I would make sure you do not have an WiFi issues since many of those units did have bugs. I had to return the one that I got on launch because of a fee issues. As far as I know the MS store units were the only ones thatbhad engineering sample batteries.
Sent from my Xoom using XDA Premium App
What wifi issues am I looking for, I rarely use wifi. Does the engineering sample battery have anything to do with the phone though? I thought I read somewhere engineering samples are best for formatting the microsd cards, was wondering if that was going to reduce the risk of bricking it.
Can't test to much, still waiting on my simcard to be activated. They lag on dealer line activations.
davebu said:
What wifi issues am I looking for, I rarely use wifi. Does the engineering sample battery have anything to do with the phone though? I thought I read somewhere engineering samples are best for formatting the microsd cards, was wondering if that was going to reduce the risk of bricking it.
Can't test to much, still waiting on my simcard to be activated. They lag on dealer line activations.
Click to expand...
Click to collapse
You should be OK. At the time of the launch in the MS stores, the battery for the phones had the "engineering sample" batteries. Dell and Microsoft informed people at the time that the batteries should function as regular production ones. Apparently the phones had these batteries put in by mistake. As for the phones themselves, they were not pre production phones, but production ones.
As for what gshocker said, there were a lot of Wi-Fi hanging issues that are separate from the battery issue. You might want to make sure it is not constantly hanging and freezing.
davebu said:
just got it a week ago, used though. no idea when/where they got it.
firmware revision: 2250.1500.7004.029
its an 8gb, mostly curious b/c i wanna throw a 32gb card in it
Click to expand...
Click to collapse
That is most likely a device sold at a Microsoft Store for the WP7 launch. It probably cannot connect to secure (WPA, WEP) WiFi networks among other things.
Eventually Microsoft Store got updated devices with the same firmware as those sold through Dell, which is 2250.1500.7004.105. You may be able to get it exchanged at a MS store or through Dell for a newer device with updated firmware.
From what back alley dealer did your purchase your phone?
Arcarsenal said:
From what back alley dealer did your purchase your phone?
Click to expand...
Click to collapse
Lol craigslist where I get all my phones. Risk/reward lol.
Still haven't been able to test the wifi freeze issue. I can connect to my secure home network just fine though. Tmobile is dragging on activating my lines.
Thanks for clearing up the engineering sample thing for me. Now to get a 32gb card.
Just wanted to report that at last, after months of crashing, 3 device swaps and trying 2 different cards in my DVP the issues with my phone seem to have gone by swapping to a Sandisk class 2 32GB card.
With the 7392 update I was able to create a backup point and with the confirmed class 2 Sandisk I swapped from the installed Transcend card and since then I have used wifi to download a 70MB game, synced wirelessly, browsed the web, used several applications with no signs of the crashes I would typically have had with my previous card. There have been a few slowdowns and 1 instance where tapping a tile would not open but apart from that it is light years away from my previous experience with the phone crashing all the time and I can now actually enjoy the phone.
All in all, it has been a frustrating, painful experience and all I can say is, if you are having problems and are willing to forgo the warranty try a card swap with a class 2 Sandisk card. You just might get a working phone out of it and actually get to enjoy WP7.
Edit: I take it all back, right now I'm looking at a dvp that wakes up to a black screen, earlier today I had a typical hard lock when trying to turn wifi off. Problems reduced but not gone completely.
Im doing it, and just as I posted in the other thread.... the phone locked up and specifically states to "REMOVE THE MEMORY CARD". Void warranty, my arse. Took pictures of the screen to cover my but and everything. It is on them now. Don't care... doing what the product tells me to do....
efjay said:
Just wanted to report that at last, after months of crashing, 3 device swaps and trying 2 different cards in my DVP the issues with my phone seem to have gone by swapping to a Sandisk class 2 32GB card.
With the 7392 update I was able to create a backup point and with the confirmed class 2 Sandisk I swapped from the installed Transcend card and since then I have used wifi to download a 70MB game, synced wirelessly, browsed the web, used several applications with no signs of the crashes I would typically have had with my previous card. There have been a few slowdowns and 1 instance where tapping a tile would not open but apart from that it is light years away from my previous experience with the phone crashing all the time and I can now actually enjoy the phone.
All in all, it has been a frustrating, painful experience and all I can say is, if you are having problems and are willing to forgo the warranty try a card swap with a class 2 Sandisk card. You just might get a working phone out of it and actually get to enjoy WP7.
Click to expand...
Click to collapse
Now I can die in piece.
alodar1 said:
Now I can die in piece.
Click to expand...
Click to collapse
Dont go just yet, lets see what happens with the firmware update, Mango - will I keep the DVP, will I go Nokia...oooh, the suspense!
missionsparta said:
Im doing it, and just as I posted in the other thread.... the phone locked up and specifically states to "REMOVE THE MEMORY CARD". Void warranty, my arse. Took pictures of the screen to cover my but and everything. It is on them now. Don't care... doing what the product tells me to do....
Click to expand...
Click to collapse
I'm guessing you could turn a tidy profit selling copies of that photo to the bulk of people on this board.
efjay said:
Dont go just yet, lets see what happens with the firmware update, Mango - will I keep the DVP, will I go Nokia...oooh, the suspense!
Click to expand...
Click to collapse
heheheh....you're right....but...I've seen Mango on the Dell VP already.....can't wait.
I'm an idiot! I ordered a 32GB SDHC card from Amazon. Got it yesterday. Yeah - not "micro." I was like "Ooo $47!" So yeah, re-ordered $60 micro...
If you want 16GB, check out this Class 2 from buy.com - buy.com/prod/sandisk-16gb-microsdhc-card/q/loc/101/209114572.html
Hopefully I'll be back in a week, talking about how great the 32GB card I got was. Unfortunately, I already ran the 7392 update, so I won't get a "backup" when I put that new card in. Lose a week's worth of text messages. Oh well, I tend to delete my girlfriend's conversation every few days because it gets super long and starts to act a little strange.
neogodless said:
I'm an idiot! I ordered a 32GB SDHC card from Amazon. Got it yesterday. Yeah - not "micro." I was like "Ooo $47!" So yeah, re-ordered $60 micro...
If you want 16GB, check out this Class 2 from buy.com - buy.com/prod/sandisk-16gb-microsdhc-card/q/loc/101/209114572.html
Hopefully I'll be back in a week, talking about how great the 32GB card I got was. Unfortunately, I already ran the 7392 update, so I won't get a "backup" when I put that new card in. Lose a week's worth of text messages. Oh well, I tend to delete my girlfriend's conversation every few days because it gets super long and starts to act a little strange.
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Click to collapse
Hahahah...man, I did hte exact same thing. I now have a 32g SD card...sitting here...waiting for my tablet....when I get one!!!
I'll wait until the 18th (again) and if Dell doesn't say anything about a firmware update I'll go ahead and swap my SD card as well. I've had this phone since late December and have not been able to reliably use WiFi. This wouldn't be a huge deal if T-Mobile had 3G coverage all around Virginia Beach, but it doesn't and using the DVP on EDGE is a ****ty experience. EDGE at home, EDGE at work, and WiFi everywhere teasing me and my DVP. If T-Mobile had another WP7 device with a similar screen/size to the DVP I'd eBay this thing in an instant.
@efjay - If you find that over the next few days you continue to get crashes with your new SD card, could you update this thread?
hipzilla said:
I'll wait until the 18th (again) and if Dell doesn't say anything about a firmware update I'll go ahead and swap my SD card as well. I've had this phone since late December and have not been able to reliably use WiFi. This wouldn't be a huge deal if T-Mobile had 3G coverage all around Virginia Beach, but it doesn't and using the DVP on EDGE is a ****ty experience. EDGE at home, EDGE at work, and WiFi everywhere teasing me and my DVP. If T-Mobile had another WP7 device with a similar screen/size to the DVP I'd eBay this thing in an instant.
@efjay - If you find that over the next few days you continue to get crashes with your new SD card, could you update this thread?
Click to expand...
Click to collapse
Just did. Short version - phone still crashes.
Edit: It gets worse. Phone crashed about 10 minutes ago so had to power down by holding power button. Now the people hub and all my messaging accounts wont open, just kick me back to the start screen, even when trying to open their settings. Fantastic!!
Edit 2: here is the result of my latest crash, unable to access email or SMS. http://www.vimeo.com/23743865
I finally decided to do it (mainly cause I was getting freezes even without Wi-Fi too), and it works great. SanDisk 16GB MicroSD Class 2 works perfectly. I've done my best to overload the phone with downloads via Wi-Fi, and things went smoothly with nothing more than a 1 second hiccup.
efjay said:
Just did. Short version - phone still crashes.
Edit: It gets worse. Phone crashed about 10 minutes ago so had to power down by holding power button. Now the people hub and all my messaging accounts wont open, just kick me back to the start screen, even when trying to open their settings. Fantastic!!
Edit 2: here is the result of my latest crash, unable to access email or SMS. http://www.vimeo.com/23743865
Click to expand...
Click to collapse
That's pretty disappointing news. I guess Dell has us by the balls a little longer.
I got my card last night! The black sticker came off in that weird "designed to break" sort of way. It was tricky getting the 8GB card out, but pretty easy getting the 32GB in. The process was really simple...
1) Settings > About >Reset phone
2) As Dell logo appeared in boot sequence, remove battery
3) Swap cards (use colorful language as needed)
4) Boot and run through setup
amazon.com/gp/product/B003UGGAN2
"SanDisk 32GB MicroSD SDHC Class 2 with MicroSDHC Adapter and SanDisk Mobile Mate reader (Bulk Packaging)"
So far, I've been good. I never really had issues with WiFi, but new apps would freeze the phone the first time the ran 9 times out of 10. IMDB search still fails, but looking at reviews, I believe that's an app specific issue. At least it just causes the app to close out. It used to cause freezes. The rest of my apps are behaving well. They downloaded quickly and ran awesome the first time.
Just yesterday, I took a photo and the phone trying to write the photo to storage caused a freeze (and the photo was missing on reboot.)
On an unrelated note... Shazam was having trouble updating for the past few days... now it seems like it is completely gone from the market place. Huh?!
Anyway, I'll try to be a good helper and come back with updates, good or bad.
figured I'd chime in.
I got my DVP (at&t, 8gb) in last thursday. Just installing 4 apps over wifi and i had to pull battery probably 4times the first night i had it. I had done my homework before ordering on the card swap and it was part of my original plan. My 32gb card came in today. Hard reset, swapped, reinstalled everything and have been killing it on wifi all night. No issues whatsoever.
neogodless said:
On an unrelated note... Shazam was having trouble updating for the past few days... now it seems like it is completely gone from the market place. Huh?!
Anyway, I'll try to be a good helper and come back with updates, good or bad.
Click to expand...
Click to collapse
Had the same thing going on, it seems to be related to Shazam trying to move forward with a premium version that they could charge for, eitehr to buy the app for a subscription service (I'm not sure). Somehow their updates broke their app for a bit and they wound up pulling everything from the marketplace.
Not sure when (if?) it will or has been addressed.
raremage said:
Had the same thing going on, it seems to be related to Shazam trying to move forward with a premium version that they could charge for, eitehr to buy the app for a subscription service (I'm not sure). Somehow their updates broke their app for a bit and they wound up pulling everything from the marketplace.
Not sure when (if?) it will or has been addressed.
Click to expand...
Click to collapse
From what I have heard, it is pulled do to an issue with the update placing the app in the Xbox Live hub. I was told Microsoft pulled it because that is a huge no-no to them.
On a side note... no one should pay a dime for this damn program. It is offered for free, with unlimited tagging, but ad-supported, on the iphone. There is no reason we should have to pay to get the same thing. I am tired of this game of charging us for stuff they give to Apple Sheep and charging us $10 for stuff the charge $0.99 for on the iphone.
At the same time Microsoft needs to change the environment and way the whole app handling works. I now have payed for two apps (Doodle God and the Xbox Live Blade game) which they pulled from the market. As you know I have sent back FIVE of these lemons now. There is no way to get either of these apps I paid for back on my phones, because for some INSANE reason I am not allowed to store these apps locally. I have tried getting refunds on both and have gotten no where with Microsoft or the developers. The developers from Doodle God told me to buy Doodle Devil. They can go stick themselves. Their fix for them stealing their app back from me, is to buy another one from them that is almost identical. COMPLETE INSANE APP STRUCTURE! Fix this NOW Microsoft.
missionsparta said:
From what I have heard, it is pulled do to an issue with the update placing the app in the Xbox Live hub. I was told Microsoft pulled it because that is a huge no-no to them.
On a side note... no one should pay a dime for this damn program. It is offered for free, with unlimited tagging, but ad-supported, on the iphone. There is no reason we should have to pay to get the same thing. I am tired of this game of charging us for stuff they give to Apple Sheep and charging us $10 for stuff the charge $0.99 for on the iphone.
At the same time Microsoft needs to change the environment and way the whole app handling works. I now have payed for two apps (Doodle God and the Xbox Live Blade game) which they pulled from the market. As you know I have sent back FIVE of these lemons now. There is no way to get either of these apps I paid for back on my phones, because for some INSANE reason I am not allowed to store these apps locally. I have tried getting refunds on both and have gotten no where with Microsoft or the developers. The developers from Doodle God told me to buy Doodle Devil. They can go stick themselves. Their fix for them stealing their app back from me, is to buy another one from them that is almost identical. COMPLETE INSANE APP STRUCTURE! Fix this NOW Microsoft.
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Click to collapse
Ok...my buddy over in MS mobility tells me that you are entitled to refund...if the story is as you say it is. A purchased app, that is removed from the system by MS or the devloper, and the item is clearly listed on the billing system. Then you are entitled to a refund. My buddy just told me to have you call Zune Support...thats the team that supports Marketplace. They will go through MS BILLING with you, find the app, and refund it.
let me know if thats not what happens.
alodar1 said:
Ok...my buddy over in MS mobility tells me that you are entitled to refund...if the story is as you say it is. A purchased app, that is removed from the system by MS or the devloper, and the item is clearly listed on the billing system. Then you are entitled to a refund. My buddy just told me to have you call Zune Support...thats the team that supports Marketplace. They will go through MS BILLING with you, find the app, and refund it.
let me know if thats not what happens.
Click to expand...
Click to collapse
Cool... busy right now, but I will do it tomorrow and let you know what happens... Thanks.
Minor update - I wanted to load my phone up with music to "work the sdhc card" but only managed to get less than 2GB on there so far (since I'm picky .)
Total Storage: 29.90 GB
Available Storage: 27.16 GB
Listened to music in my car this morning via AUX jack. Still haven't had any freezes.
EDIT: Was in Marketplace looking at a Spotify related app; screen shots weren't loading. Hit Windows key and phone went to Start Screen but was frozen. One freeze about 36 hours into the card swap.
Another update - 1 more freeze Friday night, just trying to use Internet Explorer over 3G.
Marketplace WAS broken for about a day. Whenever I tried to access it, I got error code c00cee24. There are some forum posts about it, but no sure fixes. I'm not sure why mine went away, other than that I connected to Zune and was able to "see" the regular Zune/connected marketplace message.
answers.microsoft.com/en-us/winphone/forum/wp7-wpdevices/apps-not-working-error-code-c00cee24-in/980862e8-db8c-4b6a-86ff-e5cd52ef4c28
Otherwise, very stable. Have been using a lot of apps and playing various games (Occupied, Pandas v. Ninjas, Flowerz - don't judge!)
I recently bought a 32gb sandisk sd card and ever since I got it iv been having problems. I put music on it and sometimes it only recognizes one artist and with the rest it just skips through the songs and doesn't even play at all. And with video's/movies/tv shows the phone doesn't even read them or anything.. Iv tried formatting the card, but that still doesn't help. Any ideas what is wrong with it?
Unfortunately it sounds as though you have got hold of one of Sandisks bad cards. It was a widespread problem with their 32gb cards that they fail in some form or another. Do some Googling and you will see many others complaining of the same issues. Contact Sandisk directly....they are known to have great customer service and will almost certainly send you a new card (hopefilly from a new batch without the problems).
troyboytn said:
Unfortunately it sounds as though you have got hold of one of Sandisks bad cards. It was a widespread problem with their 32gb cards that they fail in some form or another. Do some Googling and you will see many others complaining of the same issues. Contact Sandisk directly....they are known to have great customer service and will almost certainly send you a new card (hopefilly from a new batch without the problems).
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Click to collapse
I will do this, thank you for the reply.
In had two of these cards go bad and just contacted them. They sent me an email with a bunch of questions which i answered so hopefully I will get replacements
Sent from my GT-N5110 using xda premium