Related
greetings. Last week my wife had gotten a treo 800w to replace a mogul she had. Yesterday, i noticed the old deactivated mogul had received outlook emails. After messing around with it for a little while, i found out that it's receiving data. i can use pie, opera mini, google maps, etc. It wont make or receive phone calls and cant send emails or texts. Im nowhere near a wifi hot spot or router, so im not getting data that way. The weird thing is, the internet hadnt worked for the 6 days after removing the sprint service. But, for some reason, it started working yesterday. Has anyone ever heard of this happening before? will i get charged extra data fees from sprint? oh yeah, the phone had been soft reset a few tmes, and had the battery removed after it was deactivated. I was just hoping someone could maybe explain why this is happening and if ill be charged extra because of it. thx dschoenike
It will probably only work as long as the currently active phone is on the same tower as the mogul, once the other phone switches to a different tower the mogul should stop working until the other phone comes back into range.
BTC
thanks for the reply. sorry for my ignorance, but does that mean as long as both phones are relatively close to eachother receiving a signal from the same tower, it'll work? And once they're separated by a long distance, and going off of 2 different sprint towers, it'll stop working? i wonder how far sprint towers are away from one another. my wife and i work about 40 miles away from each other.
I don't honestly know, but I would bet 5-10 miles, maybe a bit more, depends on the height of the tower and how much power they are pushing.
I'm basing my info on my previous post from something I just read on HowardForums. In his case when his wife was to far away it stopped working. Someone else acknowledged it was a known issue, and that cell-phone companies are just to lazy to shut off the data. It will show up as billed on her plan, tho if she has unlimited, it shouldn't be a problem, tho I suppose if they were both accessing data at the same time, your carrier might get a little suspicious.
If her new phone doesn't have data, I would not use the old phone, as you will get billed pay as you go on the data.
BTC
shes got unlimited data on her new phone, so im thinking it wont be an issue. guess ill just enjoy it while it lasts. thank for the replies.
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.
I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.
thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.
Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.
lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?
Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik
ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)
Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.
lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
Click to expand...
Click to collapse
I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC
setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!
hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks
alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.
I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?
Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.
Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.
Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.
no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.
robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
Click to expand...
Click to collapse
What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.
Trying to see if there's something in common with those who are experiencing lock ups.
My crashes arent frequently but it has happened a few times
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
My units is not crashing all the time but it does it at least once a day which is bad. It seems to be when trying to switch between using cell network and WiFi. Would be nice if it was fixable with firmware.
Mine hasn't crashed so far. I tried downloading Harvest Game and it went fine over wifi. Tried heavy browsing with music in bgrnd and that too was fine. Only issue was the Bluetooth not communicating to the car properly. Its been a week now.
ive crashed only once, which was in the newsroom app, i was also updating marketplace one time and instead of crashing it would just take me back to the start menu..
mine has been crashing quite a bit...16 gig less than 14 gig available...
In the first 36 hrs I had the phone, I spent at least half of it in the PC connect screen. The phone would not boot...well..sometimes. Then it would boot by itself...reboot rather.
I called MS, ZUNE support. They helped walked me through some basic steps. Apparently I was touching the side buttons, camera, volume down, while powering up. Not sure if this was true, but dam they could reproduce the PC connect everytime. Since that call, I was more careful about powering up and have had no problems since.
I do get a lag in IE on WiFi, sometimes, not often, but daily. I found a web page that always sends me back to the desktop.
But crashing.....I have to be honest and admit that most of the crashes...if not all, in the first 36 hrs, probably were user errors. Now, I'm not a novice. I own more smartphones than most people on this forum. And if the phone buttons are that sensitive, then something is not right. However, since I've grown accustomed to the button layout and sensitivity, I've not had a single malfunction.
I've also recognized that certain apps are prone to causing, umm....unexpected results. Maybe instead of voting on crashes...we should keep a list of app suspects....
I got 2 units.
The first one had the Wifi issue and was constantly crashing.
The second one the Wifi is good, and it never crashed.
Maybe is related?
It seems to me that my device crashes a lot when my Wifi is on
sureloch said:
Seem like I am having some crashing, though it seems to be dependent on using data service with little or no 3G reception. 16gb Model.
Click to expand...
Click to collapse
Same here, also 16GB model. Every crash I've had has either been related to the Marketplace, or it's happened when my rickety 3G connection had poor signal.
This sucks. Mine is crashing EVERYTIME I try to dl something related to xbox live (games) over wifi. Should I have this exchanged???
Crashes a lot. Sometimes back to back so after doing numerous battery pulls, I had mine switched out. Its always an app though that crashes it and the screen becomes unresponsive. Phone goes to home screen and the people hub is grayed out. Its not an os specific crash cuz my hd7 doesn't do that.
So far phone is mostly stable, crashes have been only with wifi enabled, and only had 1 other crash without wifi on. Been running for the last 3 days, no crash at all.
I have had my phone almost a week and have been noticing the crashing a bit more frequent. It always seems like when I am in the MP or using an app that requires retrieving data from the cloud.
I got mine since November... never saw it crashing
Only once it would not start...I had to remove the batteries and put them back on.
I have a feeling it goes with having it in your pocket for a long time.
Sometimes (happened twice in 3 month) the screen locks but it has something to do with static electricity, or rain (I switched on and off and it worked).
I got it upgraded to 32 GB by swapping the micro SD card.
Took a while to boot.... (I think it reformats the card) worked like a charm!
Fankly, it is the sexiest piece of hardware I've owned in a long time.
Much more stable than any phone I ever owned.
I've had my 16GB since the 28th. I have not had a single crash, freeze or hang in the 5 days I have been using it. OS performance wise, it has pretty much been perfect.
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet. Everything I have done is solely over Wifi. I think the fact that I don't have a data plan is going to wind up being the explanation for my lack of problems. I don't know if it is a Microsoft or Dell problem, but 3G and WiFi just don't seem to get along well on the DVP.
Even though I have been limited to Wifi, I have been using this thing constantly trying to get everything setup. I haven't had any Marketplace issues at all. I've been using the Facebook, Twitter and Netflix apps quite a bit. No Xbox Live stuff or YouTube app though. I installed the LastPass app and tested almost all of 50+ logins without any issues. All in all, I think I have given my DVP a fairly tough stress test and I honestly have to say it has passed with pretty high marks.
That's not to say my DVP is perfect though. I have had some bugs. The biggest for me is the cellular antenna. I get a mediocre phone signal in my apartment. My flip phone would hover between 2 and 3 bars out of 5. I get much worse reception on the DVP. I get a ton of No Service notices, especially when I pick it up. But it isn't just a death grip issue. I'll sit the phone on the arm of my couch and watch it fluctuate between No Service and 1 or 2 bars. If I want to make a call on the DVP, I have to take laps around my apartment trying to find a decent signal. Not fun. Outside of the dead zone that live in the reception is fine. If I get 5 bars, it stays at 5 bars no matter how I hold it. I also don't care for the SMS texting app. When I attempt to send a text while I have a low signal, I don't get a confirmation either way after I hit send. I sent 3 texts in a row out on Thursday afternoon and only 1 got through. It would have been nice to see a "Message Sent" or Message Failed" confirmation either way. I also can't import Contacts from my Sim. I see the box for it on my People Settings page, but it is greyed out. Very annoying. And I know it's a known issue with Microsoft, but the not being able to connect to a WiFi with a hidden SSID is just ridiculous.
I really haven't made up my mind yet on whether I am keeping my DVP. On the one hand, I really like WP7 and it seems like I got lucky and got one of the problem free DVP's. But I'm also not sure if I can live with the bad reception at home. I guess I'll just have to wait and see if anything interesting is announced at CES.
16GB and it locked up all of the time... It would just freeze there with whatever it was on the screen. That happened until I turned Wifi off. Now it's great. The only time that it crashed with wifi off was when I was running Beezz and it just hard locked for some reason.
So I would like to have Wifi... 3G coverage is spotty at best where I live. What are the chances of a firmware fix, ya think? I'm almost tempted to send it back to Dell... Even though I love it to death. Gosh that keyboard is amazing...
I sure hope it gets sorted out...
Can someone list the symptoms of crashing? Is it just screen freeze or apps won't launch when touched or something different? I had case y'day where except people, email and phone, none of the other apps would launch. When launched it would just return to the home screen right away. Then a battery pull fixed it. That was the first i had the issue since receiving the phone on 12/23. I have time till end of this week to decide on return or replacement.
MikeDupp said:
I am probably not a typical owner though. I was an existing T-Mo customer on the EM+ plan. I didn't have to call or activate the DVP with T-Mo. I just took the SIM out of my flip phone and put it into my DVP and was up and running. Since I am on EM+ and I paid full price for the phone, I am also not required to have a data plan and I haven't gotten around to adding one yet.
Click to expand...
Click to collapse
Mike, have you received any calls on it yet? My experience has been that you can make outgoing calls all you want, but you need to tell T-Mo the new IMEI number to receive calls. That could also be why you haven't gotten a notification about the text messages.
When I called T-Mo to get the phone set up, they also told me about the available insurance plans (from $5.99/mo that covers the phone completely-loss/theft/damage/etc, to less than $2 for minimal coverage). I was on an out-of-contract plan too and had to pick up the phone at full price. My plan was phone+data, no messaging, so I only pay for texting. Everything done over WiFi or 3G has been great.
As for crashes, I think it's locked up 3 times now that required removing the battery and putting it back in. Those all happened within the first few days of owning it, but not since. (got it on the 23rd)
Has it always been like this? Flashed a few roms and radios. But I think I never really thought about it or noticed it until now and it's really bugging me. I've read a few topics about 3g and 4g being "parallel" to our voice calls so we can't have both? I don't quite understand any of it.
Can someone tell me it's just my phone so I can try to solve the problem, or reassure me that we can't have both at the same time so I can sleep better tonight? lol
Thanks for any and all help!
Edit: Sorry meant to post this in the question thread.
Balut20 said:
Has it always been like this? Flashed a few roms and radios. But I think I never really thought about it or noticed it until now and it's really bugging me. I've read a few topics about 3g and 4g being "parallel" to our voice calls so we can't have both? I don't quite understand any of it.
Can someone tell me it's just my phone so I can try to solve the problem, or reassure me that we can't have both at the same time so I can sleep better tonight? lol
Thanks for any and all help!
Click to expand...
Click to collapse
ALL GSM phones that are connected to HSPA or greater should be able to talk and surf at the same time. I do it frequently personally. Do you know if you drop to EDGE/GRPS when you get on a phone call?
I am also having this issue but its strange that the guy posting above me does not face this issue - may be it is a hardware issue like screen and emmc since I already tried different roms and radios?. As soon as I am in a call I am disconnected from network data. I noticed only recently when I was in a hotel room working on my laptop (tethered phone to provide internet) and just when I joined a conference call, I lost internet. It was so embarrassing I couldnt curse tmobile and htc enough. The iphone ad about talking and surfing at the same time never made sense to me before this incidence.
my phone does this too, but its on and off. Sometimes it does, others it doesnt. I really have no idea what could cause it.
Let me shed some light on this....if you are on H will less then 2 bars and theres an E with 3 bars or more and u get a call the phone will switch to E but once you hang up then its back on H. But if H has 3 bars or more when a call is received then I will stay on the H network and allow talk and data at the same time. Theres no hard ware issues trust me. Hspa is preferred but if there is a stronger signal then the phone switches. I hope that makes sense. You can not do data and talk together on E but you can on H.
Sent from my HTC Glacier using XDA App
Or, to put it in other words: when the phone is in a call, it'll hop to the "best sounding" base station, and if it would happen to be the old GSM/GPRS/EDGE base station - the data will drop. The missing bit is: once it drops - it isn't re-negotiated during the call, only after it. Thus, if the phone hops to EDGE base station even for a second during the call - you won't have data from this point and till the end of the call.
Perfectly normal behavior.
PureH2O said:
Let me shed some light on this....if you are on H will less then 2 bars and theres an E with 3 bars or more and u get a call the phone will switch to E but once you hang up then its back on H. But if H has 3 bars or more when a call is received then I will stay on the H network and allow talk and data at the same time. Theres no hard ware issues trust me. Hspa is preferred but if there is a stronger signal then the phone switches. I hope that makes sense. You can not do data and talk together on E but you can on H.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
This is definitely not the case. I have tried multiple times with different signal strengths but it drops completely every time. I just did another test, I was on H at 3.47mbps with all full bars and as soon as i placed a call to my friend, the data dropped completely.
chem.manish said:
This is definitely not the case. I have tried multiple times with different signal strengths but it drops completely every time. I just did another test, I was on H at 3.47mbps with all full bars and as soon as i placed a call to my friend, the data dropped completely.
Click to expand...
Click to collapse
It's not about the bars you see, but the signal strength (and not only) your phone sees - which is way more complicated than just bars. Read my post above.
And it's not an opinion either, it's a fact. This is how cellular handoff/handover works. http://en.wikipedia.org/wiki/Vertical_handover
Thanks for the replies and insight everyone. Now I know a little bit more about how that handover works heh.
In my case, most calls were made from my office building. Yesterday, when I posted, I had the newest radio and data would drop immediately as soon as the person answers my call (not a steady drop from 4g-3g-Edge, icon just disappears completely). At best, I was able to download a few apps during a call (which was downloading before the call was made) but as soon my screen locked and turned off - the data was gone on wake and wouldn't turn back on until after the call was finished.
Went through 4 different ROMS yesterday with about the same results but I have recently reflashed RoyalGinger again along with the stock radio thereafter and it seems to be holding during calls, even on my ride to work this morning. I know this is against what most people have said in this thread but maybe I just messed something up on my phone with the new radio? Guess I'll stick to this radio for now. Thanks again everybody.
Radio is the one responsible for determining the best possible connection, and flashing new radio might change things.
I'm in a good 3G/H coverage zone, with new radio, and just tested - the data remained on during the call in any conditions, screen off, screen on, wifi toggling - still worked.
Jack_R1 said:
Radio is the one responsible for determining the best possible connection, and flashing new radio might change things.
I'm in a good 3G/H coverage zone, with new radio, and just tested - the data remained on during the call in any conditions, screen off, screen on, wifi toggling - still worked.
Click to expand...
Click to collapse
When I'm on 4g and turn the screen off the data turns off, normally after an extended period, which its good for battery.
Sent from my HTC Glacier
This has happened to me since I had my blackberry 9700. My experience has been that it loses all data (H/3G/E), even in good H/3G signal area and won't reconnect until I end the call. However the data loss only occurs while on a call. While not on a call, just surfing the net or using data any other way does not cause lost data connection nor a drop from H/3G to Edge. I saw somewhere on these forums that switching to H/3G only will prevent this from happening. I've tried this and it seemed to help, but I haven't been checking on every call.
Sent from my HTC Glacier using XDA App