Corporate Sync only downloads new email - Droid X General

Got my new Droid X yesterday, retiring a slightly lightning-addled Eris (long story). So far, it's met the hype. However, I have one challenge. When I set up email to pull from our Exchange server (2003, using Corporate Sync), it only downloads emails after the date/time I activated the phone. I can't get to older emails.
I've been all over the various settings on the phone, but haven't found how to download all/older messages. I'm hoping I've simply overlooked something obvious. Otherwise, I'll have to go to Touchdown, but I was hoping to save the cash.
Thx...

jldeitch said:
Got my new Droid X yesterday, retiring a slightly lightning-addled Eris (long story). So far, it's met the hype. However, I have one challenge. When I set up email to pull from our Exchange server (2003, using Corporate Sync), it only downloads emails after the date/time I activated the phone. I can't get to older emails.
I've been all over the various settings on the phone, but haven't found how to download all/older messages. I'm hoping I've simply overlooked something obvious. Otherwise, I'll have to go to Touchdown, but I was hoping to save the cash.
Thx...
Click to expand...
Click to collapse
go to 'My Account's from the app drawer. Select your exchange account and scroll to the bottom. see what the 'Sync messages for' is set to. It may be set to 1 day. Change that and then go into the email app and make it sync. If that doesn't work, then something else is screwy. That's the only setting I know of that would effect how much e-mail is pulled over.

If that don't work, go here and get a free license of Motorola TouchDown Exchange best exchange for android devices.

"Accounts" Setting did it
The setting in Accounts did the trick. I thought I'd looked everywhere, but obviously overlooked that one. Love Android, but the occasional interface inconsistencies can be baffling. For the record, this setting is in a different place on my Droid X than it was on my previous Droid Eris (which used HTC's own email client). Oh well -- it all seems to be working now.
Thx for the help

Related

[Q] Email help

Hello -
I am a newbie here. I today got my Samsung Galaxy S. I have rooted it and applied the lag fix. It is super fast and very cool.
** Problem **
Now I am coming from the Blackberry Bold background. I am having trouble configuring the email setup on Galaxy.
I have 1 Exchange Account, 2 IMAP accounts and 1 Gmail account.
Gmail account was setup automatically the second I went to the Android Market place.
I tried setting up one IMAP account using the default Email application with mixed results. It downloaded the messages, so settings were correct. However, it is extremely slow. Further, I could not find any settings to sync say upto last 3 days only. It simply kept showing me "Load More messages"...
I am also wary that I do not have the choice to store messages on the internal 8GB SD card which shipped with the phone.
I haven't tried anything with Exchange yet.
Push email is a MUST for me. I do not want to return the phone as everything else seems to be super cool. But I do need to get emails, contacts and calendar working in harmony.
I would be extremely grateful if someone could help or point me in the right direction.
Many thanks.
The email app is really bad. you have to use the gmail app, which I also don't really care for. You cannot copy text from messages, viewing attachments is a pain (compared to iphone). K9 email is better than the stock app, but still to many bugs, so i went back to gmail.
Learn to live with gmail app or return the phone. Jorte calendar works good thought, but I really miss the nice iphone email app. Maybe some update will make the email app less buggy, but it is a very far step behind iphone email.
For a smartphone, it is essential that email/contacts/calendar work in harmony. I think the email is a major let down especially when compared with Blackberry.
I have exported all my contacts and calendar to Gmail. Will see how that pans out.
Will try out K9 email.
I use K-9 Mail. It's a free app available on the market. Much better support and options than the default email client. Give it a try.
Sent from my GT-I9000M using XDA App

Gmail flakey?

I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.
Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.
I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.
Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here
dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Click to expand...
Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!
This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.

Any experience with TouchDown for Tablets on the XOOM ?

Does anybody tried to use TouchDown for Tablets in the XOOM ?, does it work OK ?, thanks
http://www.nitrodesk.com/bigscreen.aspx
Best email program out there if you use Exchange. Nothing even comes close. This email program was the nail in my iPad's coffin.
Its pretty good. Way better than the native email app for exchange.
Sent from my Xoom using Tapatalk
I use it everyday. Works great.
Sent from my Xoom using XDA Premium App
I have both RoadSync and Touchdown, and Touchdown is the best, hands down. It looks good and offers better end user configuration such as the ability to delete or not delete a message from the server when deleted on the device AND the option of not marking.the message as read on the server. I have it installed on my Xoom and Incredible. RoadSync is just a little rough around the edges, but it did work on my Xoom as well.
I uninstalled it. Too many crashes while composing and does not support drafts folder. Support said they are working hard to improve stability on Xoom and they were the ones to tell me it doesn't support the drafts folder - when you save message as draft, nothing shows up in drafts folder, although you can get to it with the drafts button displayed when you are composing a new message.
it actully works really well!
While I prefer the looks of the default exchange client it doesn't come close to the functionality of TouchDown. I highly recommend it!
Sent from my Xoom using XDA Premium App
Tried it...then uninstalled
I have three Exchange accounts, each of which requires a separate Touchdown profile because Touchdown does not support multiple Exchange accounts within a single profile. Accounts in the off-line profiles are not updated. Further, switching between profiles often causes the application to crash.
Customer support is great!
My biggest disappointment was that I cannot see the folder structure of my exchange account. I contacted support and they were very responsive. If anyone is interested here's what I wrote and the reply:
ME:
Dear support,
I downloaded the trial version of TouchDown upon recommendation in a forum. So far I am not really that impressed with the offered features. I was wondering if that is just a matter of updates until this will change:
1. On the main screen it reads "Emails: x (n unread) and
Appointment(s): y. Why can't I get to the emails/calendar when I tap on the summary info?
2. I haven't found a way to browse my exchange folders. I am sure that's a mistake on my behalf but it shouldn't be that hard to figure out!
3. Is there a way to (de)select all emails and delete/move them instead of clicking one after the other?
I understand that this is a new product for tablets but if I were to spend $20 on it I would like to see more features.
Thanks for listening!
SUPPORT:
Are you working on a Xoom? Are you saying that you see the email list but when you select and email it doesn't open? Or that you can't get to the Inbox?
You can choose what folders on Exchange to sync by going to settings>advanced>choose folders. Select what email folders you want to sync there. We are not a browser. We sync mail and you read it, forward etc...
There is a menu>more>select all function in the Inbox. You can then choose to delete or move.
Bottom line is that many features seem to be there but might be hidden and not intuitive. Don't think I'll pay $20 since I am fairly happy with the stock client.
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
Bauxite said:
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
Click to expand...
Click to collapse
Agreed. The UI is painfully out-of-date. I banished it from my Xoom until they freshen up the design and usability.
I used Touchdown for a long time and it has by far has the most options. Tons O options. It was first to give you emails displayed as HTML instead of just text. The UI does need some refinement especially if using on a tablet (yes I know they have a tablet version now) and it is a hare buggy sometimes.
Since the Xoom I went back to just the stock email app. As it's faster/simpler than Touchdown and prettier. I don't like the fact that you can't tell the stock one to sync more than 30 days worth of emails though. (I have a couple saved folders, that I want it to sync all the saved emails in them). Plus the Stock calendar on the Xoom is much prettier than touchdowns calendar.
It Works
I'm using Touchdown and it works very well. It syncs my email, schedule and contacts. This is one of the apps that convinced me to keep the device.
Another touchdown user here, I'll agree with everyone else in that it's far more functional than the stock exchange client. I can deal with the UI because I go a free license from Moto.
Functional but in serious need of a facelift. Maybe one of our themers from XDA could take on the task.
Sent from my Nexus One using XDA Premium App
I've been using Touchdown since I moved to Android. It has its quirks, but I could never use the stock client since it doesn't support push to folders under the inbox. You have to manually sync those folders.
Coming from BlackBerry, it was the closest I could find to their email functionality (I still miss the email experience from my old 8830). They update pretty often. Buy the license from the market, but download the beta off the website. Just Google "Touchdown beta"

[Q] Galaxy S4 Stock Email App. So many flaws?

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
Click to expand...
Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...
crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
Click to expand...
Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.
I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
Click to expand...
Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.
GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
Click to expand...
Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.
Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...
They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.
itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?
hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange
Use solmail....
Works with gmail and has neat interface
crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.

[Q] Email App Not Syncing

I have my work email synced to the Note 3. It's an exchange account. However, it does not sync properly. When I view an unread email on my computer, it is not marked unread on my phone, nor does the notification that came with the email go away. When I open the app, however, it all syncs up just fine and shows everything as read. Am I doing something wrong here? My notification tray just keeps piling up with email that I've already read on my computer. Thanks in advance.
TW20 said:
I have my work email synced to the Note 3. It's an exchange account. However, it does not sync properly. When I view an unread email on my computer, it is not marked unread on my phone, nor does the notification that came with the email go away. When I open the app, however, it all syncs up just fine and shows everything as read. Am I doing something wrong here? My notification tray just keeps piling up with email that I've already read on my computer. Thanks in advance.
Click to expand...
Click to collapse
I have the same problems with the stock app. It's 50% chance whether or not it syncs. I didn't have that problem with my Droid Bionic that I replaced.
Since I'm a Zimbra user, I just bought Horizon Mail from the Play Store
https://play.google.com/store/apps/details?id=com.vmware.ewsc.android
It's awesome for Zimbra users because you can search back as far into your email as you need to (ie-an email from last year still on your server) Also, you can check a co-workers schedule before sending meeting invites. Lastly, you can access online files in your Zimbra Briefcase.
FYI - we host with zmailcloud.com but Zimbra is open source if needed
Sent from my SM-N900V using Tapatalk 2
I know this is an old thread, but....
I am a T-Mobile customer trying to help a Verizon Wireless customer get his zMailCloud email working. Everyone in the office on T-Mobile has no issues, but the one VW phone only works when on WiFi. I suspect that Verizon is blocking the ports or the IP addresses of zMailCloud.com but I'll try Horizon Mail if you think it would help. I don't see it in my Play Store and that link you provided does not work for me. Is it because only Verizon customers can get it, or is it a defunct project?
cureton said:
I have the same problems with the stock app. It's 50% chance whether or not it syncs. I didn't have that problem with my Droid Bionic that I replaced.
Since I'm a Zimbra user, I just bought Horizon Mail from the Play Store
https://play.google.com/store/apps/details?id=com.vmware.ewsc.android
It's awesome for Zimbra users because you can search back as far into your email as you need to (ie-an email from last year still on your server) Also, you can check a co-workers schedule before sending meeting invites. Lastly, you can access online files in your Zimbra Briefcase.
FYI - we host with zmailcloud.com but Zimbra is open source if needed
Sent from my SM-N900V using Tapatalk 2
Click to expand...
Click to collapse
Try MailWise
smileybri said:
I know this is an old thread, but....
I am a T-Mobile customer trying to help a Verizon Wireless customer get his zMailCloud email working. Everyone in the office on T-Mobile has no issues, but the one VW phone only works when on WiFi. I suspect that Verizon is blocking the ports or the IP addresses of zMailCloud.com but I'll try Horizon Mail if you think it would help. I don't see it in my Play Store and that link you provided does not work for me. Is it because only Verizon customers can get it, or is it a defunct project?
Click to expand...
Click to collapse
I was disappointed that VMware sold Zimbra & discontinued support for Horizon Mail - it's now gone, but was the closest app to my Zimbra browser based experience.
I now use MailWise
https://play.google.com/store/apps/details?id=com.syntomo.email
I'm very pleased but it has a few bugs every now & then (it is a beta app) and it does not have direct access to my Zimbra Briefcase.
I have not found any problems that appear to be Verizon related - should work over 4G or wifi.
Sent from my Verizon Wireless 4G LTE smartphone

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