[Q] Phantom e-mail alerts - Vibrant General

Apologies if this has been covered at lengthy already, if so just give me a link and lock this thread...
I've had my vibrant for a couple weeks. It's all stock with a handful of apps downloaded. I have two email accounts linked (synced), one with gmail.com and one with comcast.net.
The problem is with the comcast account. On a daily basis, I get an alert(s) about new messages. I check, and there's nothing new. Sometimes I check, and I see emails that I've previously deleted. I have the "incoming server settings" set to delete email from server "when i delete from inbox."
Anyone else hear about or have this problem? Any solutions, advice, or settings I should check?
Thanks for any feedback.

I am getting the same issues. I have 2 hotmail accounts and gmail. I get ghost hotmail emails. I get a notification that I get a new email. I check my computer to make sure its not there, and its not in the phone either but I still get a notification that i received a new email.

This happens because the email app downloads 25 messages, so when you delete one you get and read, then you would have 24 emails, so the phone will download the next oldest on the server to have 25 emails, so the "new email" is actually all the way to the bottom and its old in the server but marked as unread on the phone... solve it by downloading all your emails to the phone, not just 25
Sent from my SGH-T959 using XDA App

dq13 said:
This happens because the email app downloads 25 messages, so when you delete one you get and read, then you would have 24 emails, so the phone will download the next oldest on the server to have 25 emails, so the "new email" is actually all the way to the bottom and its old in the server but marked as unread on the phone... solve it by downloading all your emails to the phone, not just 25
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If this is true, that's horrible! I have thousands of emails from years ago that I do not want to download to my phone every time I delete 1 email.

dq13 said:
This happens because the email app downloads 25 messages, so when you delete one you get and read, then you would have 24 emails, so the phone will download the next oldest on the server to have 25 emails, so the "new email" is actually all the way to the bottom and its old in the server but marked as unread on the phone... solve it by downloading all your emails to the phone, not just 25
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Thanks for the info! But, to download all my emails instead of just 25, do I have to change a setting or something? I can't figure out where to make the change.

I've also noticed that new mail will show up and it's not in your
main mailbox but, bulk, junk etc....

You can change t on settings (press and hold the account name until menu pops up) or you can scroll to the bottom after the last email and tap "download more messages" and it will download the next 25. I never have over 50 emails on my Hotmail inbox (use folders) so by doing that its downloading everything on the server so when I delete a junk email I just got, there are no more messages to download, they're all on the pone so I wont get that notification of "new email"
Sent from my SGH-T959 using XDA App

sj_martin said:
If this is true, that's horrible! I have thousands of emails from years ago that I do not want to download to my phone every time I delete 1 email.
Click to expand...
Click to collapse
Then maybe you can download K-9 email app and set the account there, I've heard its a pretty good app but I haven't tried it myself, the stock works for me
Sent from my SGH-T959 using XDA App

I had the same issue, ended up just deleting my pop... the main problem I had that pushed me over the edge was, I would get a new email, click notification, it opens up the client, and before I can click on it, the e-mail dissapears, so I have to log into webmail to read it...

dq13 said:
You can change t on settings (press and hold the account name until menu pops up) or you can scroll to the bottom after the last email and tap "download more messages" and it will download the next 25. I never have over 50 emails on my Hotmail inbox (use folders) so by doing that its downloading everything on the server so when I delete a junk email I just got, there are no more messages to download, they're all on the pone so I wont get that notification of "new email"
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Thanks, I see what you mean now about the "new" email actually being the oldest one way down at the bottom. This is bugging me because when I click "load more messages" it seems to just think for a long time and never finish.
I'm still having trouble finding the place to adjust this in settings. When I click settings, then accounts and sync, I see the account in the list. A long press does nothing. A soft press bring up options for syncing contacts and syncing calendar, but nothing on how many emails to download. (I am noticing that even though this is my main email account, it's associating it with Facebook, there's a big "F" icon.)
Also, I logged in to the account online and I seem to have lost TONS of old emails I was saving in my inbox. I can get over that, I guess, but still. Ow.

To see the settings of how many emails to download, go to the email app, not to settings, on the email app, you will see a list of accounts you have (if u have more than one) in that case long press the account u wanna change and a menu will pop up, one of the options on that menu is settings. If you only have one account, when u open the email app it takes you to the inbox, press the.menu button and then press "accounts" and you will see the one account that you can long press
Sent from my SGH-T959 using XDA App

Thanks for the continued assistance. i only have one account, so I opened the email app, clicked menu, clicked accounts, long pressed my email account and clicked on account settings.
The attributes it allows me to adjust there are: account name, your name, email check frequency, default account, email notifications, select ringtone, vibrate, incoming settings, outgoing settings, forward with attachment and signature,
I just don't see anything about how many messages to download. hmm.

trunkstar1 said:
Thanks for the continued assistance. i only have one account, so I opened the email app, clicked menu, clicked accounts, long pressed my email account and clicked on account settings.
The attributes it allows me to adjust there are: account name, your name, email check frequency, default account, email notifications, select ringtone, vibrate, incoming settings, outgoing settings, forward with attachment and signature,
I just don't see anything about how many messages to download. hmm.
Click to expand...
Click to collapse
I think the option to download more messages is only available if you have your email account set up for a POP connection, not imap... I think.
However, I get phantom email notifications all the time on my imap connection. This weekend I got a bunch, but I wasn't doing anything with my email (no new messages, no reads, no deletes). At one point on Sunday it said i had 25 unread email messages on my work account, but I had none! (no junk messages either)

Related

Emails disapear every day!

My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...

problem with imap

I set up my e-mail app with my imap mail account and it recieves and shows me new mails, BUT:
- mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
- when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
those are the two problems that annoy me the most with the mail app. can anybody help me sort out the problems?
d3l1 said:
mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
Click to expand...
Click to collapse
This is a setting in the IMAP account setup. Go to your inbox, then Menu:Tools:Options, select the account from the list, "Edit Account Setup" and then click next a few times till you get to the screen with the pulldown menu for "Download Messages" and set it to "All messages"
d3l1 said:
when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
Click to expand...
Click to collapse
FWIW I also have an IMAP account and I'm not having this problem. You know that the phone doesn't automatically connect to your server when you delete an email?
As a test, try deleting and email on the phone and then manually doing a send/receive. THEN check your computer: the message should be gone. If it is, then all you're experiencing is normal behavior.
thanks I figured the first one out really soon after the post
to the second one, I'll have a try. the same issue is with marking mails as "read". when I connect from my computer they are still flaged as "new". will have a try your way. thanks!

GMAIL Label Push/Notification BROKEN?

There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?
Brownbay said:
There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?
Click to expand...
Click to collapse
Well, that's how Gmail works... on your PC.
Ok, gmail labels are somewhat confusing, so I'll explain how they work with an example:
Open up gmail.com on your PC.
Send an email to yourself that will get autoarchived.
Will the email show up in your inbox?
No, because it's autoarchived.
So why would you get a notification on your phone if you don't get a new email in your inbox?
Get rid of the auto-archiving if you want the notifications to pop up.
Notifications on your phone mirror your INBOX.
^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.
RaQHoliday said:
^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.
Click to expand...
Click to collapse
Changes labels to all mail, then change back to inbox.
You'll see the unread one there.
Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.
Brownbay said:
Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.
Click to expand...
Click to collapse
Unfortunately, Google Apps (like Gmail) are closed-source. Not much anyone can do with em.
You might be able to use the secondary Mail app to add Gmail as POP or IMAP and it might give notifications for other labels, not sure.

HD2US: It won't delete my emails?!

So I notice I have a new email notification, when I check my email in SenseUI, I hit:
Menu > Delete Message
but about 10 or 15mins later, ill get another email notification, it's the same email I just deleted (or so I thought). I've tried this repeatedly and it will still come back. Ill even click the 'Inbox' and see it's gone, only to find out, it came back. The only way it will delete is if I click 'Inbox' instead of 'Menu' and view my email through WinMo, than click the email and hit 'Menu' > 'Delete'.
This is gotta be a bug, how do I go about fixing this? It's really annoying -_-
"Delete" works for me for Exchange account, doesn't work for gmail.
I'm using Gmail, so make sense, but why on earth would it not work for Gmail? This is frustrating.
this just started to happen to me about an hour ago.
I looked through the settings to try to find the keep a copy on the server option but cannot find that for accounts outside of exchange (windows life / outlook) My yahoo and gmail accounts keep pushing emails.
I recreated both accounts and never saw the option to delete the message from the server as well. I have not had time to really look though.
Any update?
Dont use Menu>delete. Just use the soft leftkey DELETE and it wont come back.
have you tried
emails tab - inbox - menu - tools - options - tap the account you are interested in
click send/recieve schedule - bottom of screen click advanced settings and check teh dropdown 'when deleting messages' is set to delete them off the server.
I had this problem with AOL on my HD2 (shush, now. I like AOL mail, dammit!). I found that opening the mail and then deleting it from the menu got rid of the notification, but the mail, itself, would get pushed back every time I got new mail on the server (although without a notification of it being new). It would only truly be deleted when I did so from my PC. It's no biggie as it no longer tells me I have a new message when I don't, but I guess it could be bothersome for folks that get more e-mail than I do.
Note: I don't have this problem with G-mail at all.

Can't delete "invisible" email

Hi, I've searched but can't find an answer to my email problem:
I've got 2 POP email accounts set up on my phone, and until now have had no problems, but a couple of days ago the email tab on the ribbon at the bottom of the home screen shows I have one email in one of my accounts. However, when I go to that account no email is visible, so I can't delete it to get rid of the false notification. When other emails arrive in that account they are visible, and I can delete them when necessary.
This problem doesn't stop me using the phone, but it's a bit irritating - any help is gratefully received. Thanks.
I think it's due to active sync. Go to Outlook E-mail inbox. There should be an unread email in there.
Thanks for your speedy reply Myth1001, but I've already checked that possibility. When I say I've got 2 email accounts I mean 2 that I've set up: Audiosense.co.uk, my company, and Sky.com, a general domestic account. There is also the Outlook account, but I didn't set that up - I presume it's part of Mobile Office. The "stuck" email is in the Sky account. When I go to the email account screen, the Sky email icon has a green box with the figure "1" in it, but when I tap to open the message it won't open, and therefore won't delete.
I have both accounts set up to leave messages on the server so I get them on my desktop machine when I return home, so I'm going to try deleting the last few day's emails from the Sky server. I don't think it's that but I can't think of anything else at the moment.
I'll let you know what happens.

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