I set up my e-mail app with my imap mail account and it recieves and shows me new mails, BUT:
- mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
- when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
those are the two problems that annoy me the most with the mail app. can anybody help me sort out the problems?
d3l1 said:
mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
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This is a setting in the IMAP account setup. Go to your inbox, then Menu:Tools:Options, select the account from the list, "Edit Account Setup" and then click next a few times till you get to the screen with the pulldown menu for "Download Messages" and set it to "All messages"
d3l1 said:
when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
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FWIW I also have an IMAP account and I'm not having this problem. You know that the phone doesn't automatically connect to your server when you delete an email?
As a test, try deleting and email on the phone and then manually doing a send/receive. THEN check your computer: the message should be gone. If it is, then all you're experiencing is normal behavior.
thanks I figured the first one out really soon after the post
to the second one, I'll have a try. the same issue is with marking mails as "read". when I connect from my computer they are still flaged as "new". will have a try your way. thanks!
Related
has any experience mail disappearing? I had about 10 emails with attachments and they're all gone. I have mail deletion set to Manually so I know its not that. is there a problem with Pocket Outlook randomly deleting emails?
mine also deletes any mails older than a few days when I check for new msgs using pop3
make sure that if you are using pop3 you go to settings an advanced and select how may days emails you want to download, with push email (activesync) do the same in the activesync settings.
I have see the same thing happen a few times.
I downloaded an email that had an attachment. I then clicked the option to download the full email with attachment. I then click send/recieve and the mail had just vanished. After a soft reset its there again but with no attachment. I went around and around in a circle until eventually the email was there with the attachment, which was corrupt!
Gave up and deleted it in the end.
I have set up a new pop3 account with my home isp blueyonder. they had some problems the other day with sending email through there smtp server. Now my outbox (in folder view) shows 1 unread message; but if I go to look in the folder it is empty. I do not have "show only last 3 days" checked. if I connect to the account via webmail all looks fine. it appears that something is stuck on my vario 2. other than deleting the account is there any way of sorting this small annoying problem?
This happens when I send/receive via my gmail account on my phone. I'm currently investigating... I've also had an issue where Pocket Outlook doesn't correctly authenticate with the SMTP server (on my own personal address) before trying to send emails, resulting in 550 no unauthorised relaying allowed. Also investigating this, as my POutlook is setup correctly.
Just thought I'd let you know you're not the only one experiencing this issue.
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty, then theres the imap issue of not putting sent messages in the sent folder, very aggrivating to not have a decent mail client, I tried Flexmail..it lists gmail as an auto configure...but that's just bs...cause all that does is list the "@gmail.com" not any ports or ssl settings...so I manually configured it..then it spazzes on the password screen and won't continue, not to mention I set it as default one time I installed and it totally jacked up pocket outlook..which led to hard reset number 1.
Sorry to rant off topic, but after reading others woes about pocket outlook, I couldn't stfu
nice (sorry) to see others having problems too! from your replies I am doing well. I also noticed the IMAP problem too, when connecting to ny bluyonder account the webmails deleted items were "trash" and would not be deleted
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty
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If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
athiqueahmed said:
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
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Thanks for the info, I'll give that a shot..I had had it set to receive full copy of messages.
And sorry again about your post timbouk.
My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...
Hi guys,
i got an issue that i cannot solve and the search function didnt give any solutions.
I got gmail IMAP Account on my HD2 and when i click on send and receive, only the unread emails are downloaded.
I should be able to see all emails if i go to the folder "all emails" and press send/receive again, but altough it connects, it doesnt download anything.
So the question: Is there a way to see your already read emails on your mobile phone in wm6.5 with the hd2
Thanks in advance,
Ali
are you checking teh mail from another machine? (PC perhaps) that could be removing the messages once you send and recieve from there.
samsamuel said:
are you checking teh mail from another machine? (PC perhaps) that could be removing the messages once you send and recieve from there.
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i do, but it doesnt remove or download them.
When going into my gmail account online, i still can see all entries.
i checked that already
Are they in the inbox or in "all mail" in Gmail?
Only those in the inbox will display. If your other PC moves them out of it (or gmail does it on its own once the mails are retrieved by the PC) they wouldn't show.
Must be such an issue, because I use 3 imap accounts on my HD2, that are also used by 2 other PCs, and everything's fine. Those are on my own server though.
If you use gmail on the HD2 you might want to use activesync instead of imap though....
kilrah said:
Are they in the inbox or in "all mail" in Gmail?
Only those in the inbox will display. If your other PC moves them out of it (or gmail does it on its own once the mails are retrieved by the PC) they wouldn't show.
Must be such an issue, because I use 3 imap accounts on my HD2, that are also used by 2 other PCs, and everything's fine. Those are on my own server though.
If you use gmail on the HD2 you might want to use activesync instead of imap though....
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They are not moved out, in my gmail account i can see all emails in "all mail" and "inbox"
But even if, the mobile email app also has a "all mail" folder of gmail so it should work anyway
The active sync thing is not a thing you can use when you arent at home. i would like to read new emails on my phone too.
alibehzad said:
Hi guys,
i got an issue that i cannot solve and the search function didnt give any solutions.
I got gmail IMAP Account on my HD2 and when i click on send and receive, only the unread emails are downloaded.
I should be able to see all emails if i go to the folder "all emails" and press send/receive again, but altough it connects, it doesnt download anything.
So the question: Is there a way to see your already read emails on your mobile phone in wm6.5 with the hd2
Thanks in advance,
Ali
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Click to collapse
I think I see what you mean, I encountered the same "issue" and found the solution "by accident": by default the Gmail account is set to keep emails from the 3 or 6 previous days, so that it erases the messages older than 3 or 6 days on you HD2. You can set a different time period, up to 30 days I think, but no sure...
The thing is I can't remember where it is... sorry, but that may be a lead...
alibehzad said:
The active sync thing is not a thing you can use when you arent at home. i would like to read new emails on my phone too.
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Click to collapse
No, it's actually better than just imap as it enables mail push. So instead of having to check mail every X minutes it's in permanent connection through activesync over data, and you simply receive mail as soon as it arrives on your gmail account.
Howling Wolf said:
I think I see what you mean, I encountered the same "issue" and found the solution "by accident": by default the Gmail account is set to keep emails from the 3 or 6 previous days, so that it erases the messages older than 3 or 6 days on you HD2. You can set a different time period, up to 30 days I think, but no sure...
The thing is I can't remember where it is... sorry, but that may be a lead...
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i know, with wm6.1 you could assign that, this isnt possible anymore as the new account options are very few
kilrah said:
No, it's actually better than just imap as it enables mail push. So instead of having to check mail every X minutes it's in permanent connection through activesync over data, and you simply receive mail as soon as it arrives on your gmail account.
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Click to collapse
oh! i didnt know that, do i have an "imap-like" function with it too even if using a non imap client such as "pop"? I mean are mails erased after syncing them to my mobile phone from server?
i ll go and start googling how to setup my mails through active sync ...
thanks for the hint!
hmm, no good finding in xda with google.
Kilrah, can you tell me where to set it up?
Its not the usual sync-email feature where you connect your phone to the connectivity center.
is it the "outlook" account when in email tab??
If yes, whats the server adress?
im confused )
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Yes, works pretty much like imap.
Regarding how to choose for how many days it will display, it's still there, still at the same place. Don't forget to scroll the menu down
kilrah said:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Yes, works pretty much like imap.
Regarding how to choose for how many days it will display, it's still there, still at the same place. Don't forget to scroll the menu down
Click to expand...
Click to collapse
Wow, this rocks, thanks a lot.
One last off topic question. Where are the emails saved to and how can i change it if it is the main memory?
Hi everyone,
I have searched the forum for similar problems but can't find anything. I have my email set to check email every 15 minutes. Even after I delete the emails from my phone, when gmail is checked 15 minutes later, the emails return once again as "new". On the computer version of gmail, the emails are still unread in the inbox.
How can I set the "delete" on the email tab to actually get rid of the email? (preferable send the email to the archive function of gmail)
Thanks in advance.
anyone?????
I have the save problem
Use activesync (with push) instead of POP/imap, works perfectly.
Mine did the same thing until I changed my mail settings to say "delete from server" and also "immediately" if you don't change your delete settings to immediate then it wont actually erase the mail until the next time it connects and downloads it all over again.
GMAIL not deleting - Windows Mobile 6.5
I'm running WinMo 6.5 Cell ROM on a Touch Pro 2 from HTC.
I have exactly the same problem. I delete GMAIL messages from the Inbox on my handset. Next time the phone does a Send/Receive it brings down all the new mail again from the GMAIL server. Basically the handset is not marking mail as being deleted, nor is it marking the mail as read on the server.
I'm using GMAIL in MAPI/SMTP mode on the handset as this is what is accepted by default when setting up the GMAIL account on the device.
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
GNMurray said:
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
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I use activesync to download all my messages from google, It also pulled my calendar and contacts to the handset too, I found the instructions by going to: wwwDOTgoogleDOTcom/support/mobile/bin/answer.py?answer=138636&topic=14299 (wont let me post outside links, so Dot = .) Also on section 11 before syncing everything, I synced each item individually first then switched them all on as I was getting errors.
ActiveSync and PUSH MAIL for Google Mail is the best alternative for being able to hardly experience inbox and retrieval errors.
to delete emails go into your inbox and when you delete, use the left softkey (the bin icon) to delete and not the sense menu.
Gmail not syncing
I had the exact same issue. I searched forever until I found what worked for me. It appears to be an issue is you restore using nandroid. Here is the link on how to do it.
www(.)google(.)com/support/mobile/bin/answer.py?answer=113869
remove the () () of course.