has any experience mail disappearing? I had about 10 emails with attachments and they're all gone. I have mail deletion set to Manually so I know its not that. is there a problem with Pocket Outlook randomly deleting emails?
mine also deletes any mails older than a few days when I check for new msgs using pop3
make sure that if you are using pop3 you go to settings an advanced and select how may days emails you want to download, with push email (activesync) do the same in the activesync settings.
I have see the same thing happen a few times.
I downloaded an email that had an attachment. I then clicked the option to download the full email with attachment. I then click send/recieve and the mail had just vanished. After a soft reset its there again but with no attachment. I went around and around in a circle until eventually the email was there with the attachment, which was corrupt!
Gave up and deleted it in the end.
Related
Sometimes I checked and downloaded complete email with attachment when I was out. Then the same emails would eventually be downloaded from the PC (and thus deleted from the POP server).
And the next time I check mails from the same account, the emails which I had downloaded before would be cleared from the Inbox on PPC. Fine, however as times goes by, I noticed that there are still many files under the folder Attachement which eat up a lot of storage space. Apparently they were not automatically deleted together with the mails.
So, how do I safely remove them? The last time I deleted one of the files under this folder, it screwed up my Inbox on my Xda II -- some phantom emails which refused to be deleted.
When you say delete, are you SURE that they aren't going into the deleted items folder?
I did not delete the mails, they "vanish" during the subsequent checking and downloading mail from the POP3 server. I suppose WM5 must have a reason for clearing these messages from the device as they no longer exist in the POP server. However, I find that when this happens, the attachments are usually left behind.
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
i've setup my gmail account on the Wizard, i can send and recieve fine, but if i download emails, and i resync then the mail box empties the previous emails i had.
any know how to fix this...
Yes I've had this too after upgrading to iMate2.16 firmware.
Then I disabled my E-mail syncronization (it's useless for me anyway).
So how come my Hotmail emails dont dissapear when i connect to gprs? all emails i've read stay in the inbox, but not on my gmail account.
empty inbox
Similar problem here. gmail and my work e-mail (read) disappear from inbox after sync. Any solutions?
I had a similar problem where less and less messages were being downlaoded when I did a send and receive over wifi. However if I did a send and receive over gprs I would get the remaining messages.
I have now got to the point where no GMail messgaes are being downloaded.
Any ideas?
Just go to the setup of the account on the wizwerd and then Options then next u will find ( only display messeages from the last ( ) Days just increase the number of dayes to eg. 365 dayes ( a year ) this will keep all the messeages in your wizwerd inbox from the last year...u will find the default is 3 dayes by the mean this will show only the messages from last 3 days.....
i had the same problem, but i have foudn a very good solution.
I created an free exchange server account on http://live.mail2web.com/ and pushed my mails from gmail to this email adress. Now i sync my Wizard over WLAN directly with the exchange account! (i have no partnership with my PC)
The second pro is, that you have a full backup of your mails and contacts, so make a hard reset on your device and sync all data back
if you leave the mails in gmail's incoming, you can download the mails to your pc too.
Good explanation but the solution is no good...
Here is a good explanation of why the emails are disappearing...
http://www.palm.com/us/support/treo/treo700wverizon/faqs.html
However, the problem is that after you download the headers, you have to download the messages (2 send/receives for message? stupid). Then afterwards you still have the same issue in that after you download the full message, the servers treat it as the same as before and make them disappear.
Weak!
email dissapearing
Get another email client like : webIS mail / flexmail2006 and all messages will stay.
Changing the number of days to display messages form seemed to do the trick. I didn't have that box ticked so I assumed that it wouldn't affect it.
It's working now though, that's the main thing!
when u setup the email account u will find that box ....the defult of the box is 3 days this means emails from 3 days will only appears in the inbox ....if u increase this number of days for example 365 this means emails from the last 365 will be shown in the inbox.....this is the only soulution....it is only the setup of email account
Another thing u will notice that emails downloaded are only the headers...if u wnat the body of the email ( not the attachments ) you have to increase the kilobites downloaded from the email ( also at the setup prosses ) from 2 kilobite to for example 20 kilobite...NOW you will have the body of the email also with the header....if u want to download the attachments just clik the last line in the email to download the attachments of the email next time u syns.....that is it SO SIMPLE
Hi,
I used to have this same error when i first configured GMAIL. I'm not sure what options i selected at that time. But i did two things not sure which one fixed it but now its fixed and i have all the emails stay in my inbox until i delete them myself. here are the settings
1. On you phone open GMAIL inbox, select Menu/Tools/Options and Edit GMAIL account, on the 4th screen click options, on the 2nd screen uncheck "Only display messages from the last..." on the 3rd screen select "Get message headers only" and check "Include" and type in whatever KB you like (i have it as 512) click finish.
2. Go to your GMAIL account, select Settings/Forwarding and POP and in POP download select "Enable POP for all mail (even mail that's already been downloaded)" and click save changes.
Well this should do the trick.
Thanks,
Khawar
My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...
I set up my e-mail app with my imap mail account and it recieves and shows me new mails, BUT:
- mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
- when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
those are the two problems that annoy me the most with the mail app. can anybody help me sort out the problems?
d3l1 said:
mails older then 1 week ago are not shown, I only see the mails I got last wednesday and mails I got since then, although there are a lot of older mails in my inbox
Click to expand...
Click to collapse
This is a setting in the IMAP account setup. Go to your inbox, then Menu:Tools:Options, select the account from the list, "Edit Account Setup" and then click next a few times till you get to the screen with the pulldown menu for "Download Messages" and set it to "All messages"
d3l1 said:
when I delete a message it isn't shown in the mail app anymore but when I connect to my imap account from my computer the mail is still in my inbox
Click to expand...
Click to collapse
FWIW I also have an IMAP account and I'm not having this problem. You know that the phone doesn't automatically connect to your server when you delete an email?
As a test, try deleting and email on the phone and then manually doing a send/receive. THEN check your computer: the message should be gone. If it is, then all you're experiencing is normal behavior.
thanks I figured the first one out really soon after the post
to the second one, I'll have a try. the same issue is with marking mails as "read". when I connect from my computer they are still flaged as "new". will have a try your way. thanks!
Hi everyone,
I have searched the forum for similar problems but can't find anything. I have my email set to check email every 15 minutes. Even after I delete the emails from my phone, when gmail is checked 15 minutes later, the emails return once again as "new". On the computer version of gmail, the emails are still unread in the inbox.
How can I set the "delete" on the email tab to actually get rid of the email? (preferable send the email to the archive function of gmail)
Thanks in advance.
anyone?????
I have the save problem
Use activesync (with push) instead of POP/imap, works perfectly.
Mine did the same thing until I changed my mail settings to say "delete from server" and also "immediately" if you don't change your delete settings to immediate then it wont actually erase the mail until the next time it connects and downloads it all over again.
GMAIL not deleting - Windows Mobile 6.5
I'm running WinMo 6.5 Cell ROM on a Touch Pro 2 from HTC.
I have exactly the same problem. I delete GMAIL messages from the Inbox on my handset. Next time the phone does a Send/Receive it brings down all the new mail again from the GMAIL server. Basically the handset is not marking mail as being deleted, nor is it marking the mail as read on the server.
I'm using GMAIL in MAPI/SMTP mode on the handset as this is what is accepted by default when setting up the GMAIL account on the device.
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
GNMurray said:
I've no experience of using ActiveSync/PUSH for mail. How do you set it up?
Click to expand...
Click to collapse
I use activesync to download all my messages from google, It also pulled my calendar and contacts to the handset too, I found the instructions by going to: wwwDOTgoogleDOTcom/support/mobile/bin/answer.py?answer=138636&topic=14299 (wont let me post outside links, so Dot = .) Also on section 11 before syncing everything, I synced each item individually first then switched them all on as I was getting errors.
ActiveSync and PUSH MAIL for Google Mail is the best alternative for being able to hardly experience inbox and retrieval errors.
to delete emails go into your inbox and when you delete, use the left softkey (the bin icon) to delete and not the sense menu.
Gmail not syncing
I had the exact same issue. I searched forever until I found what worked for me. It appears to be an issue is you restore using nandroid. Here is the link on how to do it.
www(.)google(.)com/support/mobile/bin/answer.py?answer=113869
remove the () () of course.