just rooted and flashed cm6 and my it says that under status "my phone number unknown" ive rebooted/ removed sim and put back in, i can call people and my number comes up, text people. why would it say this? i can call my number and enter my passcode to check my voicemail. . . .
mulletcutter said:
just rooted and flashed cm6 and my it says that under status "my phone number unknown" ive rebooted/ removed sim and put back in, i can call people and my number comes up, text people. why would it say this? i can call my number and enter my passcode to check my voicemail. . . .
Click to expand...
Click to collapse
I'm working on a fix for this. It does not affect all people, but so far I have tried reinstalling the radio, changing to other builds, but any and all 2.2 builds I try show this. If I install a 2.1 build, it will display the number without problem.
I'll be trying to change the format of the number on the SD Card later on today. Right now mine is 1xxxxxxxxxx. I will try 1-xxx-xxx-xxxx and just xxx-xxx-xxxx to see if that displays it.
Unfortunately, after that, I have nothing else to try and it will prove that the problem is, in fact, with the roms that the devs are using.
I don't know if this is something that will help, but this is something i tried for a customer at the store i work at. He was having the same problem so i called customer care and they pushed out a text message to him saying "welcome to your new [x plan] your number is xxx xxx xxxx.
After that we restarted and it displayed his number.
Alright...so I have some bad news...
I put my sim into a blackberry and changed the number from 1xxxxxxxxxx to just xxxxxxxxxx since you can't do dashes on the blackberry in the number field...restarted the slide with the sim, and it still showed "unknown."
I decided to check the sim that was in the blackberry, and sure enough, THE NUMBER DISPLAYED!
I just called T-Mobile again to see if they could provision my old sim card from my G1 but she said that it takes 2 weeks to go through the process to reactivate an old sim, but that I can go to a store for a new one and she noted in my account to waive the $20 fee.
She also said that she has helped out a ton of TIKL users for this same issue. She did say that for some she was able to send the ota provision of the number as long as the sim is placed into a non-android phone for the ota.
I'll post back tomorrow after I go to the T-Mobile store...
So at this point I'm at a loss...
Went to T-Mobile, got a new SIM card, popped it in...phone number unknown.
Came home, called Customer Care, spoke with a tech in the PDA/Smartphone department, he tried EVERYTHING he had done to get other Android phones to display the number...no luck...
I may just have to swap the phone out...
Well, its unfortunate, but apparently this is something the powers at be (Cyanogen, Chief, etc.) are going to have to fix. There is some incompatibility between their ROM, the radio software, and the SIM cards that is causing this issue.
I am back on Chief's 2.1 build and the number shows up no problem.
I'll forward this thread to Chief and Cyanogen and see if they are able to lend any support.
Thanks, and sorry!
I wouldn't blame it on the rom just yet...
I'm not so sure this is the ROM's fault.. as i have two phones here that disprove both things you've noticed on yours. I have rooted both mine and my husband's G1's and both are running Cyanogen ROMS. I'm running CM6 and my phone number displays just fine. His is running CM5.0.8 and the phone number is blank. In fact, I think I recall my phone number being missing at some point running an earlier CM rom and it came back on it's own.. I wasn't concerned with it at the time because everything worked so I can't say for sure WHEN it came back... but I've ran through MANY CM roms starting with 4.2.13. Hubby's phone was rooted and taken straight to 5.0.7 then later 5.0.8 (he doesn't like messing with experimental roms as much as I do. ).
Next time he's home (he's a truck driver ... one of the reason's he doesn't like to take chances with his phone) I'll pop his SIM back into one of the old Sidekicks we've got laying around collecting dust and see what happens... We were going to play around with TIKL and that's when we noticed the issue....and also when I noticed that my phone showed the number again.
It's definitely an odd thing. I have not tried calling T-Mo yet to see if they can OTA the number to his phone... what's this about it having to be a non-android for this to work? First I've seen mention of that.
Currently, I'm not rooted yet, and had this problem, I thought I was the doing of a suspesius app for music download I had, I cheched all other apps, and that one was the current one that read phone state and identity, I removed it and shut down took off battery and restarted. I did it twise, and even thought I'm not sure if it was that app fault, it's solved now thanks God
Fuerza, Inteligencia, Paciensia, es Tranquilidad.
¤MyTouch 3G Slide HTC Espresso¤
Call T-Mobile, make sure you get T2 or at least a rep that sounds like they know what they're doing in customer care, and tell them you need the "activation message sent via the OTI" and you'll also need your location cancelled. Works everytime I've done it.
SamZzz: Code mentioned that this happens sporadically on phones with any 2.2 based ROM. So there is something to do with the ROMs, but no one is quite sure yet. Luckily I am not having the problem, and so far, this seems to only be an issue for those using things like Tikl that rely n the number to be "known".
I've had this problem every since I got my SECOND G1. When I had my FIRST G1 I had it in my pocket and dumped a gallon of paint all down the front of me. Needless to say I needed a new phone after that. So I got a new one and it was fine for a while but I got a refurb and still had my original, paint covered SIM. It still worked fine but after a while I stopped receiving txts so I bought a new SIM and its the one I have in my slide right now, and it has NEVER shown my number as anything but UNKNOWN. In my g1 it said unknown. I have called tmobile numerous times and they'll tell me they're gonna fix it and tell me to check it in a couple hours and it should be fixed...never works. I honestly just kinda forgot about it. But its definitely not specific to one rom, or one device for that matter.
-BMFC
Sent from my T-Mobile myTouch 3G Slide using XDA App
The reason it shows that is sometimes, for whatever reason, the sim doesn't push it's assigned mobile number to the phone itself. Making it unreadable, this actually happens on blackberries, iphones, etc as well. Just ask for that activation message via the OTA and that should fix it. As I've said, I have never had it fail for me when I have a customer experiencing the problem.
i am having the same problem. although its not a BIG deal but i do sometimes like to use tikl. but if what you are saying about having the activation message sent. if i change carriers will it get fixed? im asking because i will soon be changing carriers
rodriguez27 said:
i am having the same problem. although its not a BIG deal but i do sometimes like to use tikl. but if what you are saying about having the activation message sent. if i change carriers will it get fixed? im asking because i will soon be changing carriers
Click to expand...
Click to collapse
It certainly should. It's always been the network/sim card not telling the phone the right information. So by changing networks it just quickly resolve itself. Especially with any cancel and then an activation.
smerff said:
It certainly should. It's always been the network/sim card not telling the phone the right information. So by changing networks it just quickly resolve itself. Especially with any cancel and then an activation.
Click to expand...
Click to collapse
smerff said:
The reason it shows that is sometimes, for whatever reason, the sim doesn't push it's assigned mobile number to the phone itself. Making it unreadable, this actually happens on blackberries, iphones, etc as well. Just ask for that activation message via the OTA and that should fix it. As I've said, I have never had it fail for me when I have a customer experiencing the problem.
Click to expand...
Click to collapse
I don't know how to explain this any other way....
My phone + my sim + ANY 2.2 ROM = phone number unknown
My phone + my sim + ANY 2.1 ROM = my phone number shows up correctly
My phone + my mom's sim + ANY 2.2 ROM = her phone number shows up correctly
I've called T-Mobile customer care 7 times over 2 weeks. They've sent probably 10 OTAs over multiple days. They have gone through what they do with every other customer with this problem. They suggested I go to a T-Mobile store and get a new sim card.
I went to T-Mobile, got a new sim card, number still shows up unknown in 2.2, but when I flash 2.1 it shows up no problem. I called customer care again, and they tried over and over to get it to display without any luck. They are at the point that they want to replace the phone. I will wait until T-Mobile releases 2.2 and see what it displays...
This is happening for A LOT of people.
PS - I just flashed the stable CM6 (8/28/10) and it still displays the number as unknown.
In CM6, hit Call Settings -> Additional Settings -> My Phone Number
The issue is because there's no MSISDN written to the SIM, and no tag name for it either. I added this option because I had the same issue. Just set your number and it will write it to the SIM.
cyanogen said:
In CM6, hit Call Settings -> Additional Settings -> My Phone Number
The issue is because there's no MSISDN written to the SIM, and no tag name for it either. I added this option because I had the same issue. Just set your number and it will write it to the SIM.
Click to expand...
Click to collapse
Everybody...Cyanogen HAS SOLVED THIS ISSUE!!!
While my sim did have the number stored as it showed up in 2.1, doing this DOES MAKE THE NUMBER DISPLAY!
Thanks Cyanogen!
cyanogen said:
In CM6, hit Call Settings -> Additional Settings -> My Phone Number
The issue is because there's no MSISDN written to the SIM, and no tag name for it either. I added this option because I had the same issue. Just set your number and it will write it to the SIM.
Click to expand...
Click to collapse
The only options I have in "additional settings" is for Caller ID and Call Waiting. I don't have an option for "My Phone Number". I was on RC1 previously but flashed Stable last night.
-GB
Sent from my Rooted T-Mobile myTouch 3G Slide using XDA App running CM6.0.0 Stable.
cyanogen said:
In CM6, hit Call Settings -> Additional Settings -> My Phone Number
The issue is because there's no MSISDN written to the SIM, and no tag name for it either. I added this option because I had the same issue. Just set your number and it will write it to the SIM.
Click to expand...
Click to collapse
GeekBrat said:
The only options I have in "additional settings" is for Caller ID and Call Waiting. I don't have an option for "My Phone Number". I was on RC1 previously but flashed Stable last night.
-GB
Sent from my Rooted T-Mobile myTouch 3G Slide using XDA App running CM6.0.0 Stable.
Click to expand...
Click to collapse
Did you wipe before you installed? If so, try flashing stable again...it is there for me...
One issue though is that upon restart the number shows up as "unknown." You have to go back through this every time you restart your phone, but hey, its better than nothing!
Code3VW said:
I don't know how to explain this any other way....
My phone + my sim + ANY 2.2 ROM = phone number unknown
My phone + my sim + ANY 2.1 ROM = my phone number shows up correctly
My phone + my mom's sim + ANY 2.2 ROM = her phone number shows up correctly
I've called T-Mobile customer care 7 times over 2 weeks. They've sent probably 10 OTAs over multiple days. They have gone through what they do with every other customer with this problem. They suggested I go to a T-Mobile store and get a new sim card.
I went to T-Mobile, got a new sim card, number still shows up unknown in 2.2, but when I flash 2.1 it shows up no problem. I called customer care again, and they tried over and over to get it to display without any luck. They are at the point that they want to replace the phone. I will wait until T-Mobile releases 2.2 and see what it displays...
This is happening for A LOT of people.
PS - I just flashed the stable CM6 (8/28/10) and it still displays the number as unknown.
Click to expand...
Click to collapse
Interesting, the closest thing I've seen is a blackberry do it before. Can't say I've ever seen it on an android device without an OTA working. If the OTA doesn't work on a blackberry you just have to manually program your number in. Perhaps if you have a friend or pop into a t-mo store they can let you use one temporarily to set it up. My memory sucks on it but once your sim is in the blackberry I *think* it's settings > options > advanced options > sim card > my number or stored number. Something like that. If you can get it, the thing is though, the ota does the same thing. So theoretically you shouldnt have to do this if it is a sim error. The fact you're saying it doesnt happen in any other versions of android with the same sim I would agree it has to be some glitch in the s/w. How to fix it besides trying a manual program in a blackberry or any other device that lets you do so is beyond me. ;/
Related
I successfully flashed this ROM http://forum.ppcgeeks.com/showthread.php?t=70427 onto my friends Titan tested that it worked with calls and SMS. Yes, worked just fine. The didn't switch to the phone and a week later they were ready to reactivate it and use it again. I go to the Verizon website and activate it but when I do the *228 programming on the phone I get nothing. Usually it dials and you press "1" and it starts to activate. Now Nothing. I did a hard reset, reflashed the same ROM and even another ROM and NOTHING when I do the *228 programming. What to do?
i believe that may mean the phone has been reported stolen? perhaps its made it onto the infamous verizon blacklist.
panicbutton said:
i believe that may mean the phone has been reported stolen? perhaps its made it onto the infamous verizon blacklist.
Click to expand...
Click to collapse
So, if it was reported stolen would it still show that is activated on the website and what is weird is that it worked just fine when I activated it the week before.
Not all dialer skins support * and # codes. My guess is that this is the issue. Ask the rom developer
When ever i turn on my HD2, i get the notification i have a new voice mail. but when i check to see i do i have no new ones it just the old one this is even happing when i switched to SPB shell. Is this hardware issue or something with my Sim or T-mobile? This is really getting annoying.
Anyone? can help me with this?
I have noticed the same behavior. In my case i had one saved voicemail and everytime I restart my device, i get notificarion of a new voicemail.
I have something like this too, its not just you.
I also deleted my saved voice mail. Does this have to do with the software or hardware issue of HD2. Tomorrow i'm going go get my sim replaced. T-mobile needs to get on these issues and send a new update.
I called Tmobile. They even went so far as to completely delete and reset my voicemail account. Didn't fix this. I switched to visual voicemail. Didn't fix this.
Tmo said they created a "trouble ticket" but I never heard anything again.
Obviously not everyone i having this issue...but us select few are. We need to determine what we have in common and then we'll know what is causing it.
Mine happened from Day, the very first time I put the SIM in. I had a Tmobile number already from a G1 that died. There were no new voicemails when I switched the Sim so it came up wrong from the very beginning.
I had the same problem, it was very annoying. Since I've switched over to energy roms it's never happen. I'm guessing it was a glitch in the stock rom.
i was having the same problem then i call tmobile and activate the new sim that came whit my hd2 and did a soft reset and my problem was gone (sorry for my bad english)
I figured out a fix for this!!!
I was said to be the first coustomer to notify tmobile about this problem.. I dealt with it for 2 weeks and even got a replacement phone...finally I suggested that they switch out my sim card.. IT WORKED.. this is now a known issue it is caused by visual voicemail on the HD2. the ONLY fix is to switch out your sim and disable Visual Voicemail for good...
I dont even have visual voice mail on..But i do have a a sim card from last year..So tomorrow after work i will stop by my T-mobile corporate store and see if they can fix it.
Whenever I try to set up the visual voicemail, it directs me to the website, and prompts me to add it to the package/bundle, and I do so, but it says that there is an error. Any ideas?
shawn10 said:
Whenever I try to set up the visual voicemail, it directs me to the website, and prompts me to add it to the package/bundle, and I do so, but it says that there is an error. Any ideas?
Click to expand...
Click to collapse
The service has to be active on your account for the app to work. If you're having trouble doing it through the website, you can just call up 611 and have a service rep add VVM to your line, it takes them all of 5 seconds.
Is there some way to add in a fixes while using the AT&T Atrix on Rogers for new voice mail icon always on, sms having the wrong time and pay phone displayed for some incoming calls? I had none of these issues on my nexus, both cm and stock. Thanks.
*UPDATE*
After trying my sim in several different phones and not being able to recreate the constant new voicemail displayed I tried swapping out my sim for a newer one and the icon seems to be gone for now. I also asked the rogers rep to exclude "name display" for the third time and I hope it finally works.
The voicemail icon is not a problem for me. SMS Time Fix fixes the time stamp issue and calling rogers and getting them to exclude the "name display" option on your call display fixes the payphone problem.
MKVFTW said:
The voicemail icon is not a problem for me. SMS Time Fix fixes the time stamp issue and calling rogers and getting them to exclude the "name display" option on your call display fixes the payphone problem.
Click to expand...
Click to collapse
exact same for me
I can't seem to get rid of the new voice mail, I put my wifes sim in(rogers) reflashed ect... always comes back soon as I put my sim in.
I had the vm issue on my galaxy vibrant before. Just call your no, leave a vm message. Then check your vm and listen to it and erase it. That fixed it for me
Sent from my MB860 using Tapatalk
bimmerboii said:
I had the vm issue on my galaxy vibrant before. Just call your no, leave a vm message. Then check your vm and listen to it and erase it. That fixed it for me
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Yeah I've tried that... I even tried that putting my sim into my nexus(the nexus didn't show an icon but I did it anyways).
The VM issue is a Rogers problem, one that I had on my old G1 too. You have to call them and go through all their useless troubleshooting. None of it works of course, so in the end I had to have my VM account removed and re set up and that fixed it.
Silent8Strike said:
The VM issue is a Rogers problem, one that I had on my old G1 too. You have to call them and go through all their useless troubleshooting. None of it works of course, so in the end I had to have my VM account removed and re set up and that fixed it.
Click to expand...
Click to collapse
yeah just seems weird, my nexus doesn't do any of these weird bugs. I really hope one of the scripters can fix these issues. I'm using gingerblur now, I wonder if some settings and stuff can be imported from CM or similar.
Hey guys, there is a known issue. Call in and ask that the CSRs please "exclude name display" from your account. This will resolve the incoming caller ID issue. A reboot shouldn't be required but wouldn't hurt.
For voicemail, please leave a voicemail and then check it. Either delete or save the message by hitting 7 or 9, and then hit # after to back out of the menus before ending the call. Too soon and the voicemail waiting indicator would stay. It irritates the heck out of me but you don't have to put up with it. It will go away if you do this.
Sometimes you may need to add/remove voicemail from your account. A CSR will do this and TSRs may be empowered to make this account change as long as it pertains to troubleshooting.. not too sure.
Any data issues too, get the TSR dept to reset the network connection from their end. They'll have you power cycle and it will fix data issues. My bud had a problem but I patched it up for him via Chat Support.
I'm on Rogers too and my Atrix is working flawlessly
bongd said:
Hey guys, there is a known issue. Call in and ask that the CSRs please "exclude name display" from your account. This will resolve the incoming caller ID issue. A reboot shouldn't be required but wouldn't hurt.
For voicemail, please leave a voicemail and then check it. Either delete or save the message by hitting 7 or 9, and then hit # after to back out of the menus before ending the call. Too soon and the voicemail waiting indicator would stay. It irritates the heck out of me but you don't have to put up with it. It will go away if you do this.
Sometimes you may need to add/remove voicemail from your account. A CSR will do this and TSRs may be empowered to make this account change as long as it pertains to troubleshooting.. not too sure.
Any data issues too, get the TSR dept to reset the network connection from their end. They'll have you power cycle and it will fix data issues. My bud had a problem but I patched it up for him via Chat Support.
I'm on Rogers too and my Atrix is working flawlessly
Click to expand...
Click to collapse
+1 same trick on fido
Sent from my Motorola Olympus
bongd said:
Hey guys, there is a known issue. Call in and ask that the CSRs please "exclude name display" from your account. This will resolve the incoming caller ID issue. A reboot shouldn't be required but wouldn't hurt.
For voicemail, please leave a voicemail and then check it. Either delete or save the message by hitting 7 or 9, and then hit # after to back out of the menus before ending the call. Too soon and the voicemail waiting indicator would stay. It irritates the heck out of me but you don't have to put up with it. It will go away if you do this.
Sometimes you may need to add/remove voicemail from your account. A CSR will do this and TSRs may be empowered to make this account change as long as it pertains to troubleshooting.. not too sure.
Any data issues too, get the TSR dept to reset the network connection from their end. They'll have you power cycle and it will fix data issues. My bud had a problem but I patched it up for him via Chat Support.
I'm on Rogers too and my Atrix is working flawlessly
Click to expand...
Click to collapse
I wouldn't call it flawless, but yeah once you have the proper apn's it works fine call wise and data wise. It's just some little things that need to be ironed out. Hopefully once the Atrix goes global we'll see that disapear.
callen81 said:
I wouldn't call it flawless, but yeah once you have the proper apn's it works fine call wise and data wise. It's just some little things that need to be ironed out. Hopefully once the Atrix goes global we'll see that disapear.
Click to expand...
Click to collapse
What's not working so well for you? I've got a couple connections at Rogers and I'm pretty familiar with things. Maybe I can help.
bongd said:
What's not working so well for you? I've got a couple connections at Rogers and I'm pretty familiar with things. Maybe I can help.
Click to expand...
Click to collapse
Name display and if you use network time(or use sms time fix) your sms is way out. The network time is really useful for me as I travel a lot. The name display is also useful for knowing who someone is while I'm not at home so I don't pay long distance. The new voicemail thing is annoying and seems weird that it doesn't do it on my nexus, tilt or e71.
*UPDATE*
After trying my sim in several different phones and not being able to recreate the constant new voicemail displayed I tried swapping out my sim for a newer one and the icon seems to be gone for now. I also asked the rogers rep to exclude "name display" for the third time and I hope it finally works.
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:
Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.
Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...
I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol
Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app
urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
Click to expand...
Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha
dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
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Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
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Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.
So the title pretty much states the problem. After the last update of MIUI 12, my Redmi Note 7 went crazy.
All of the calls that I get (incoming) are shown as "Unknown number" or "Anonymous". Even if I have that number saved in my address book, it just doesn't decode it.
Another problem which has risen with this update is calling without country prefix. Before this update I could enter number with local code (number 8) which would look like 8-6234567. Now if I dial number in such format, the call automatically ends without any further information. It doesn't even start to dial it, just cancels the call. I must specifically put in number with the country code so it looks like +370-6234567. This is very annoying and I should note that before the update this worked without any issues.
Things I've tried:
Flashing older version of MIUI (didn't help, tried 11.0.3 and MIUI 10). I guess something was changed deeper with this update.
Forcibly enabling VoLTE with special code *#*#86583#*#*. This helped with the number prefix issue, I can call using local prefix again, however issue of "Unknown number" on incoming calls still persist.
Clearing app cache, enabling all storage permissions on Contacts and dialer app didn't help as well
Perhaps anyone has had similar issues and found the solution?
A short Google search. Maybe it help
https://c.mi.com/thread-3208259-1-0.html
joke19 said:
A short Google search. Maybe it help
https://c.mi.com/thread-3208259-1-0.html
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I have tried all of the following steps, sadly they didn't work. I think if it was such "top level" issue like app cache or some settings, fresh flash of an older version MIUI would have helped, but it didn't.
tauriuxx said:
I have tried all of the following steps, sadly they didn't work. I think if it was such "top level" issue like app cache or some settings, fresh flash of an older version MIUI would have helped, but it didn't.
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Sorry, no idea. I use xiaomi.eu long time and never had this bug. With customers roms was it a bug by Google phone and contacts with permissions.
Alright so I have managed to solve this issue, although solution was very interesting. After tedious work of many re-flashes which didn't work, uninstalling apps and stuff I decided to test other SIM cards as the last resort, to make really sure that the phone has an issue.
After putting in another SIM, to my surprise everything worked perfectly. No issues with "Unknown caller", no problem with dialing numbers without country prefixes and so on.
This gave me clues that perhaps the phone itself isn't broken, but the SIM card is. I tested a few other SIM's just to be sure and all of them worked flawlessly. Therefore I just went to my provider and asked them to replace my SIM card. They did it in a few minutes and it was absolutely free.
And this worked. Now my phone works as it was working before. I've never faced such issue with SIM card and I still don't know if it was a coincidence or did the MIUI 12 update change something in the SIM firmware and it broke, because it was absolutely good before the update.
TLDR: I replaced my SIM card because apparently it was faulty (I know it is strange but that happens I guess).
Hi..All
I also got same problem after SIM change, actually I switched on the VoLTE in SIM setting.
the solution for me is (GO TO SETTING>SIM Card & mobile networks>select your prefered SIM>TURN OFF VoLTE) by doing this my problem has been solved.