Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:
Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.
Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...
I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol
Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app
urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
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Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha
dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
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Click to collapse
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
Click to expand...
Click to collapse
Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.
Related
Hi everyone,
First of all, I did search the forums for similar issues.
I just went up to T-Mobile and got a microSIM card to activate my Nexus 4. (replaced my old Samsung Vibrant) I'm getting signal (4 bars) but I'm not getting any data at all. It's just showing grey signal bars. When I connect to WiFi it turns blue though. My APN settings are at default and I don't have airplane mode on. Even the T-Mobile guys couldn't get it to work.
Make sure your APN settings match these and then reboot your device
Thanks
spitefulcheerio said:
Make sure your APN settings match these and then reboot your device
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Click to collapse
Thanks, trying it now.
spitefulcheerio said:
Make sure your APN settings match these and then reboot your device
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Click to collapse
Didn't work... Still showing no data.
Might be a silly suggestion but I've seen it before.
Check to see if you have data enabled. Settings>more>mobile network
Sent from my Nexus 4
^I've seen that before too
Are you able to send texts? Calls? MMS?
My wife's mytouch 4g had the same issue until we did a factory reset.
Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!
jaseb3 said:
Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!
Click to expand...
Click to collapse
EDIT: "days" = "data" in second sentence of second paragraph. :good:
Is that the "$30/mo, 100 minute, 4GB data" plan, or a "$30/mo unlimited minute, no data" plan?
Check Settings > Data usage > Set mobile data limit > (unchecked)
Dial *#*#4636#*#* > Phone information > WCDMA prefered
Also, try enabling data roaming (just a thought).
jaseb3 said:
Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!
Click to expand...
Click to collapse
I am having the EXACT same "grey bar" issue, with my phone telling me to "Sign into T-Mobile," and when I click on that notification, the webpage opens telling me according to their records, I have no data plan. I have confirmed with T-Mobile tech support that everything looks OK on their end.
I even reset to Google official ROM and did a factory reset and reflashed the radio(s) with the official Google one. Same issue.
Irritating.
So I finally got my situation worked out. I knew all along it wasn't my phone b/c of my multiple factory resets/wipes, new ROMs/Kernels, and even RMA's my freaking Nexus 4 for a brand new one....problem persisted. Went to a different T-Mo store b/c the guy at the other one was useless. He swapped my sim into his Nexus 4 and his phone then had the same issue as mine...and his sim worked perfect in my phone. Tried new sims...and still the problem stayed.
Finally I got the store manager to call up T-Mo and have them completely delete my account, create a new account with the same number, and transfer my balance over to this new account. Finally a solution! The T-Mo system for some reason had a hold on my account for data, even though all payments were up to date. The dumb thing is, no one could see or change this "hold" as EVERY rep said "There's no problem on our end..."
Anyway, if you experience this issue, have T-MO reset your account. The only solution.
---------- Post added at 08:34 PM ---------- Previous post was at 08:28 PM ----------
spg900ny said:
I am having the EXACT same "grey bar" issue, with my phone telling me to "Sign into T-Mobile," and when I click on that notification, the webpage opens telling me according to their records, I have no data plan. I have confirmed with T-Mobile tech support that everything looks OK on their end.
I even reset to Google official ROM and did a factory reset and reflashed the radio(s) with the official Google one. Same issue.
Irritating.
Click to expand...
Click to collapse
Forgot to quote on my last reply. See above post for solution to this problem.
jaseb3 said:
So I finally got my situation worked out. I knew all along it wasn't my phone b/c of my multiple factory resets/wipes, new ROMs/Kernels, and even RMA's my freaking Nexus 4 for a brand new one....problem persisted. Went to a different T-Mo store b/c the guy at the other one was useless. He swapped my sim into his Nexus 4 and his phone then had the same issue as mine...and his sim worked perfect in my phone. Tried new sims...and still the problem stayed.
Finally I got the store manager to call up T-Mo and have them completely delete my account, create a new account with the same number, and transfer my balance over to this new account. Finally a solution! The T-Mo system for some reason had a hold on my account for data, even though all payments were up to date. The dumb thing is, no one could see or change this "hold" as EVERY rep said "There's no problem on our end..."
Anyway, if you experience this issue, have T-MO reset your account. The only solution.
---------- Post added at 08:34 PM ---------- Previous post was at 08:28 PM ----------
Forgot to quote on my last reply. See above post for solution to this problem.
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Click to collapse
Thanks for the info. I will print this out and bring it with me to the store.
Unfortunately, I have a family plan with two other lines on this account. This sounds like it has huge potential for service disruption to my family.
spg900ny said:
Thanks for the info. I will print this out and bring it with me to the store.
Unfortunately, I have a family plan with two other lines on this account. This sounds like it has huge potential for service disruption to my family.
Click to expand...
Click to collapse
No problem. I had this issue for a week and a half before I finally told the T-Mo guys that I'm not leaving this store until you fix it. Literally spoke with over a dozen reps via phone, and two different T-Mo stores...each with multiple reps. My issue was even escalated to "engineer status" multiple times after running through trouble shooting procedures a half dozen times. The engineers didn't fix it and never even called me. Such a frustrating 10 days...
You can reset your account which is instantaneous and "shouldn't" disrupt your service. Since I had them actually close my account and create a new one, I was out of service for about 2.5 hours. Not too big a deal since I use GV anyway, so all of my VMs and texts were stored on the GV app/website. They ARE ABLE TO DO THIS even though every rep will tell you "I can't do that, sir..." I was very polite and understanding the first 9 days. On day 10 I called their BS and asked them to get it done or I switch providers.
I hope your experience goes smoother than mine!
jaseb3 said:
No problem. I had this issue for a week and a half before I finally told the T-Mo guys that I'm not leaving this store until you fix it. Literally spoke with over a dozen reps via phone, and two different T-Mo stores...each with multiple reps. My issue was even escalated to "engineer status" multiple times after running through trouble shooting procedures a half dozen times. The engineers didn't fix it and never even called me. Such a frustrating 10 days...
You can reset your account which is instantaneous and "shouldn't" disrupt your service. Since I had them actually close my account and create a new one, I was out of service for about 2.5 hours. Not too big a deal since I use GV anyway, so all of my VMs and texts were stored on the GV app/website. They ARE ABLE TO DO THIS even though every rep will tell you "I can't do that, sir..." I was very polite and understanding the first 9 days. On day 10 I called their BS and asked them to get it done or I switch providers.
I hope your experience goes smoother than mine!
Click to expand...
Click to collapse
Issue resolved. They didn't have to reset my account. I had made a data plan change a week or so ago to 2GB, and then had reset it so that it went back down to 500MB at the end of the month. Apparently, this triggered something weird in their system. I don't know why it only started affecting me yesterday, but that's what happened. So the rep (who was over "chat," not even on the phone) set my account at 2GB and then set it so that next month it would go down to 500MB. I asked her why, if T-Mobile data is always "unlimited" (even if throttled), I would *ever* have no data, and she couldn't tell me why. She said within two hours though, my data would be back. And it was.
All good this morning, so hopefully that was the end of it.
Don't know if this will help anyone else, but...
Cheers.
I'm am so frustrated. Lol, I called verizon today and sat on the line waiting for what seemed like forever and after talking to someone I finally got transferred to "technical support." Well, lucky for me my home phone decided to die (about an hour after I pulled it off the charger to call them) and am now waiting to speak to another representative where I can once again be transferred to verizon's technical support. The reason I called them is because I get no mobile data. When I first got the phone it worked some of the time, but now I get nothing. Calls and texts come through fine, but after toggling mobile data, airplane mode, pulling the sim, restarting the phone, and numerous other things like clearing cache I still get nothing. The phone is stock and not rooted. The 4g lte logo shows at the top of the phone and everything, it even shows a little down arrow as if it's trying to get data, but nothing is coming through. Is there a good chance it's a bad sim or should I just go ahead and factory restore the device? I'll try putting the sim in my galaxy s3 and see if it works, but this sure has been a frustrating night.
Edit:I'm thinking it's the sim as mobile data does not work on my s3 either. I still have the sim from my galaxy s3, anyway I can set that up to work with my galaxy s5, or will some functionality be missing?
Just go into a vzw store and they will give you a new Sim card
Sent from my SM-G900V using Tapatalk
kingsley404 said:
Just go into a vzw store and they will give you a new Sim card
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Hey, it might be a problem with the sim / a problem on Verizon's end. But did you Odin a stock rom recently?
NotDavid said:
Hey, it might be a problem with the sim / a problem on Verizon's end. But did you Odin a stock rom recently?
Click to expand...
Click to collapse
yeah, looks like a problem on verizon's in. I got a new sim card and it still quits working at random times.
Hello All,
Just got my Verizon Samsung Galaxy S7 Edge today
upon attempting to activate the phone it start I choose a language and then when it begins the Setup Wizard it only gives me the option to make an emergency call or turn off the phone.
When I got my LG G4 Last year in the mail I activated it without issue, I do believe I needed to register the SIM card online but I looked around on Verizon's website and the only thing I could see was Activate a Device, which gave me an error each time.
Something to the effect of this option is not available at this time please try again later, except I tried this from roughly 6 PM until Midnight EST.
Can someone point me in the right direction for actually activating this phone?
Have you tried to take the SIM out and run through the start-up process?
Sent from my E6683 using Tapatalk
Same thing happened to both my lines. I think it's happening to a lot of people.
I cleared the issue easily by calling the automated Verizon customer service number (from another phone) and telling it I was activating a new device. It will ask you something like "are you activating a device on this line or another line", then you just input the number of the line you're activating. It will then take a few moments on hold, and then prompt you to turn off your old device, blah blah blah, and voila! Problem solved.
The customer service number is 800-837-4966 (at least in Ohio where I live). This took all of about 2 minutes each line I activated. So it's pretty easy and quick. Best of luck.
Sent from my SM-G935V using Tapatalk
mwshows said:
St will ask you something like "are you activating a device on this line or another line", then you just input the number of the line you're activating. It will then take a few moments on hold, and then prompt you to turn off your old device, blah blah blah, and voila! Problem solved.
Click to expand...
Click to collapse
I had the exact same problem and solution. My S6 was still powered on while I was activating the S7. It's the same number and you can't have two phones activated on the same line. Once I turned my S6 off all was good.
Hey I got it working.
Called (877) 807-4646 to activate a new device since the website was not working.
Looked like nothing happened initially.
Turned off my old LG G4 and Left my S7 Edge on overnight.
Woke up this morning with neither phone working, called Verizon. After rebooting my S7 it started to activate no problem, I do not think the rep actually did anything but I was running late so I just preemptively called.
Yeah forgot to tell you that you should have turned your S7E off before calling. Glad you got it working!
Sent from my SM-G935V using Tapatalk
I bought my S7E at Verizon full price. I told her I didn't want to activate the new phone yet and just wanted to take it home and swap sims.
However when I got to my car, I noticed my current G4 was with no service. I guess they scan and activate it prior to even opening up the box. Pretty upset.
I've tried everything to get my phone to get network working again. I've re-flashed old and newer images, got a new sim, messed with the APN settings and I just can't get it to work since yesterday.
When it started, my phone was sitting on charge. It was working just fine before I had put it down for 30 minutes. Upon checking for any messages I saw it wasn't getting any service so I restarted the device and was greeted with the 7.1.2 july update installer. Waited for it to finish and once fully back onto the home screen for a few minutes service still never came back. Turned it off and on a few times and turned airplane mode on and off few times still never came back. Turned it off for the night till today when I started playing with it more, factory reset, flashed 6.0, 7.1.2 june, 7.1.2 july, O beta 3 and none of it was getting the network to work.
Went and got a new sim, guy at the store also tried a floor sim and none of them were working but both my old and new sim do work just fine in a backup phone. The 6P reads there is a sim in and it knows its AT&T, but it won't pick up signal at all.
Any help with this? There really isn't much on this topic, but I do see a sim card no installed issue which my phone knows there is a sim card in it.
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
i42o said:
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
Click to expand...
Click to collapse
I just checked to see if it was blacklisted and its good. Google & Huawei won't service it due to it being out of warranty so rn its pretty much a dead phone for me. Is there is any tests I can run to see if the network radios are working or even turned on?
I had this exact same problem a few months ago with my other 6P. Thankfully it was right before my warranty ran out so i was able to get a replacement, but as far as I know, there isn't much you can do with it network wise.
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
Exodusche said:
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
Click to expand...
Click to collapse
I really didn't want to go that far and I rather just dump it on craigslist for $250 if its just an issue with at&t. is there some sort of test to see if the antennas are working?
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
boxcar8028 said:
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
Click to expand...
Click to collapse
Dude... Not trying to be rude, but really?
Anyway I've been waiting for a response back from google. Huawei pretty much told me tough luck since I didn't have warranty left on it. Told google that I was pretty much shoved out by them and argued that a phone not even 2 years old can't get serviced by a multi billion dollar company is pretty embarrassing. Supposedly its being routed up but I was told that a couple days ago when it was going to take 24-48 hours to get back. Right now I'm trying last ditch effort to drain the battery completely and stick it in some rice to possibly suck any possible moisture out that maybe my butt sweat caused. If this doesn't work I'm going to go to other service's stores and ask to try their sims in the phone out.
Fun tip: My phone is been running in boot mode for almost an hour after it turning off from android os for battery being dead. I've been doing random stuff in boot mode trying to make it die completely and it doesn't want too.
So being back and fourth with google for almost a week I was pretty much told tough luck buddy. It fathoms me that a company who created the android OS doesn't even have a service center or require its manufacturers to provide a service center for phones that aren't even more than 2 years old.
My nexus 6p is posted on craigslist and I've bought myself a s8+. so word of warning to you all who buy any google product or from them, just don't. If you have any issues you'll just get a run around. I've had to tell my issue to google at least 20 times and they still didn't care and kept trying to push me to hauwei when neither of them wanted to help.
So ive had sprint as a carrier and my same number and plan for goin on like 15 years almost. i had the oneplus 7 5g pro on sprint for a good while. Some dum things occurred and i ended up losing that phone. So a buddy gave my an sprint iphone 6 to use til i figured out what i was going to do next. [i cant stand iphone lol] well i surfed around and found the essential ph-1 on sale for less than a $100 from multiple sources. So i go ahead and purchase one. Phone gets here and i take my sim out of my iphone and put it into this essential phone and thats where stuff gets wierd for me. if i can even make it to the menu to try to do an profile update or anything the phone will start like flashing a few times crash to the homescreen and then restart. it loads up cannot load android system your data may be currupt. try again or factory data reset. if i press try again the phone boots up fine get to the homescreen and it starts it all again. crash, restart. when i have gotten to the menu i notice my sim is saying boost mobile. but that cant be right cus when i use it in my iphone or any other sprint phone for that matter sprint locks in fine and good service and all. also if i dp a factory data reset and have the sim in it will show that its trying to register the carrier and it will just crash sayung somethign about a sprint app force closing. and then states the sim card has locked
so i have no idea what is happening. ive tried downgrading and taking all the otas and everything and im still having no luck
let me kno what you all think
update.
i went into sprint thinking maybe it was because im on an iphone or something and the sim didnt want to play nice transferring to and android. but they tell me that my new essential is a boost mobile phone and they cant activate my sprint account on it. asked them could they just relock it to sprint n they said id have to call the hotline.
so if its just because the phone has been unlocked to work on boost mobile. what would i have to do to lock it back to sprint.]
any help would be awesome
thx