Database Users

Weird incoming call/voicemail error

We have 8 lines on our business account from Sprint. Here is what is happening:
When Line 1 calls Line 2, the call goes through, the phone rings, and everything works like normal. When we switch it around and Line 2 calls Line 1, the phone on Line 1 never rings. Line 2 gets Line 1's voicemail. This has been going on since March. It never changes. Line 1 will never ring when Line 2 is calling it. All other phones can call Line 1 and it rings perfectly and acts like normal.
Line 1 and Line 2 are both HTC EVO's with Cyanogenmod 7 on them. They were working perfectly for two months, and then it changed. When the problem first started happening, sometimes instead of getting voicemail when calling Line 1, I would sometimes get a message that said: "This is channel 47 4".
Around the same time when this started happening, it also started with another phone on our plan. Line 3 on our plan cannot receive phone calls from one certain Verizon cell phone number. The Verizon phone is a Samsung Fascinate that is rooted. Line 3 on our plan is a Sprint HTC Hero running Cyanogenmod 7. The same thing happened here. At first the Verizon Phone calling in would here a message that said "This is channel 47 4", but now all they get is voicemail immediately.
All of the phones use Google Voice voicemail, but I tried disabling it and then they just got the Sprint voicemail immediately.
I called sprint about it but they said they need to troubleshoot it in a repair store. We do not have corporate stores in our area, and I don't trust the repair stores that are here. Last time my old Touch Pro was in to them, it came back severely damaged. Also, I don't want to risk losing the root on my phones and having them upgraded to Gingerbread which hasn't been rooted yet.
Has anyone ever heard of an issue like this, or does anyone have any idea what I should do?
Thank YOU!

I did check and make sure that in the contacts the phone was not set to forward the call to voicemail immediately.

I am on AT&T with an HTC Tilt/Kaiser and have the same issue with my step-father who has an EVO. And yet my Mother, who is on the second line on that account with another EVO, can receive them from me. Not just you. Except none of the phones have mods and we don't get the "47 4" thing.

If anyone ever has this problem, the solution for me was to completely wipe the phone, install a cm7 again, and NOT restore any backed up applications.
Sent from my PG86100 using Tapatalk

UPDATED INFORMATION:
I misposted. My problem has not been fixed. All that was solved was that I can now log into my ATT voicemail myself from my own phone - prior to that, by pressing "1" to access my voicemail, I got the message: "This is channel 47-4"
Now though my voicemail seems OK on my end, people calling in still receive the message "This is channel 47-4"
I am in Los Angeles but I have found a newspaper article about a whole community in Norfolk, VA whose phones are supplied by a Time Warner subcontractor, Intrado Communications in Longmont, Colo and the panic it has caused that they were unable to reach Emergency Services on their phones.
(I have not posted enough to post a link. I cannot seem to post even the unlinked URL but here is the article title and newspaper - it was printed in several local newspapers, it's easy to find.)
Phone Service Trouble Remains
Watertown Daily Times
A quote from the article:
"Most of the time, the phone rings busy," Mrs. Michaud said. "Sometimes, it says this is channel 47-4."
Still nowhere can I find anyone who knows what is going on. And back in January, apparently even Time Warner had no idea, they fixed the cable but not the phones.
A NEW TEST: I have just deactivated Google Voice again and tested - my ATT voicemail IS reachable. My problem is gone. Unless I want to forward to Google Voice. I have searched Google and Google Voice Help up and down and have not found a reference to "channel 47-4"
But at this point - in my situation anyway - Google Voice is the culprit. Or possibly the target.
ORIGINAL POST:
I just finished spending 2 hours with ATT in 2 different tech support attempts for this same 47-4 message problem - only mine was slightly different. I fixed the problem but I can't let it go. I am curious how the same recording could be reached across different carriers, ATT and Sprint.
Blow by Blow to maybe help someone figure it out:
I have an unmodded Galaxy S2 SGH-i777
I have been using Google Voice for this and my previous 2 phones all with the same ATT Wireless account.
Today, when people called my number they got the same weird message as everyone - weird for the message and loud background noise.
"This is channel 47-4"
I called my phone from a landline and got the message.
Clicking the hook switch makes the message repeat without hanging up.
(I tried it 4 times)
Google Voice should have intercepted an unanswered call, right?
The first tech support advice:
Reboot the phone, they would send a voicemail reset signal and then I should reset my password.
(I took it upon myself to deactivate the Google Voice account first.)
When I pressed the "1" key to access ATT Voicemail and set the password, I got "Unable to perform this action contact customer service."
I then tried to access my voicemail account online and got ERROR E1018
I called tech support again and they weren't interested in the error code.
They called me back on my landline and asked me to reset my password using "1"
I held the phone up for her to hear. This time when I pressed "1" I immediately got the recording "THIS IS CHANNEL 47-4"
What I found fun is that the message freaked out the tech support. She had never heard anything like it, she said.
Here is the new oddity:
When she came back on the line she was more freaked out! There was no record of any voicemail on my line. Voicemail isn't an "option," she said, it comes with every account. She knew of no type of account without voicemail. Having no voicemail account on my number was impossible, she said.
Regardless, I popped out the battery and restarted while she sent a "reset" signal and everything is now back to normal. I enabled Google Voice and all is as it was before today.
I've searched online and there is a lot of recent 47-4 issues and a lot of good solutions only no one seems to know what the message is or how it got there. I have the added piece of information that somehow my ATT record of any voicemail account was wiped out in the system.
The same message across carriers means what? That it's in the shared data lines? Shared towers?
If someone knows what this message is and who it originates from, I'd like to know. If I find out, I'll come back here and leave an update.

[Q] Not getting ANY data on T-Mobile

Hi everyone,
First of all, I did search the forums for similar issues.
I just went up to T-Mobile and got a microSIM card to activate my Nexus 4. (replaced my old Samsung Vibrant) I'm getting signal (4 bars) but I'm not getting any data at all. It's just showing grey signal bars. When I connect to WiFi it turns blue though. My APN settings are at default and I don't have airplane mode on. Even the T-Mobile guys couldn't get it to work.

Make sure your APN settings match these and then reboot your device

Thanks
spitefulcheerio said:
Make sure your APN settings match these and then reboot your device
Click to expand...
Click to collapse
Thanks, trying it now.

spitefulcheerio said:
Make sure your APN settings match these and then reboot your device
Click to expand...
Click to collapse
Didn't work... Still showing no data.

Might be a silly suggestion but I've seen it before.
Check to see if you have data enabled. Settings>more>mobile network
Sent from my Nexus 4

^I've seen that before too
Are you able to send texts? Calls? MMS?

My wife's mytouch 4g had the same issue until we did a factory reset.

Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!

jaseb3 said:
Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!
Click to expand...
Click to collapse
EDIT: "days" = "data" in second sentence of second paragraph. :good:

Is that the "$30/mo, 100 minute, 4GB data" plan, or a "$30/mo unlimited minute, no data" plan?
Check Settings > Data usage > Set mobile data limit > (unchecked)
Dial *#*#4636#*#* > Phone information > WCDMA prefered
Also, try enabling data roaming (just a thought).

jaseb3 said:
Same exact issue for me. I'm on my 5th day of this. I've gone into T-Mo stores, called customer service multiple times, been elevated to engineer resolution too and still no fix. Switched my Sim twice, factory reset twice, finally even rooted my nexus 4 and installed other ROMs and kernels... Still nothing! Any advice?
My APN is set to default, all data enabled. I get days when connected to WiFi, but as soon as WiFi is turned off my bars go gray again and the error message tells me I need to upgrade my plan to include data (I'm on the 30/mo unlimited plan).
What is going on?!
Click to expand...
Click to collapse
I am having the EXACT same "grey bar" issue, with my phone telling me to "Sign into T-Mobile," and when I click on that notification, the webpage opens telling me according to their records, I have no data plan. I have confirmed with T-Mobile tech support that everything looks OK on their end.
I even reset to Google official ROM and did a factory reset and reflashed the radio(s) with the official Google one. Same issue.
Irritating.

So I finally got my situation worked out. I knew all along it wasn't my phone b/c of my multiple factory resets/wipes, new ROMs/Kernels, and even RMA's my freaking Nexus 4 for a brand new one....problem persisted. Went to a different T-Mo store b/c the guy at the other one was useless. He swapped my sim into his Nexus 4 and his phone then had the same issue as mine...and his sim worked perfect in my phone. Tried new sims...and still the problem stayed.
Finally I got the store manager to call up T-Mo and have them completely delete my account, create a new account with the same number, and transfer my balance over to this new account. Finally a solution! The T-Mo system for some reason had a hold on my account for data, even though all payments were up to date. The dumb thing is, no one could see or change this "hold" as EVERY rep said "There's no problem on our end..."
Anyway, if you experience this issue, have T-MO reset your account. The only solution.
---------- Post added at 08:34 PM ---------- Previous post was at 08:28 PM ----------
spg900ny said:
I am having the EXACT same "grey bar" issue, with my phone telling me to "Sign into T-Mobile," and when I click on that notification, the webpage opens telling me according to their records, I have no data plan. I have confirmed with T-Mobile tech support that everything looks OK on their end.
I even reset to Google official ROM and did a factory reset and reflashed the radio(s) with the official Google one. Same issue.
Irritating.
Click to expand...
Click to collapse
Forgot to quote on my last reply. See above post for solution to this problem.

jaseb3 said:
So I finally got my situation worked out. I knew all along it wasn't my phone b/c of my multiple factory resets/wipes, new ROMs/Kernels, and even RMA's my freaking Nexus 4 for a brand new one....problem persisted. Went to a different T-Mo store b/c the guy at the other one was useless. He swapped my sim into his Nexus 4 and his phone then had the same issue as mine...and his sim worked perfect in my phone. Tried new sims...and still the problem stayed.
Finally I got the store manager to call up T-Mo and have them completely delete my account, create a new account with the same number, and transfer my balance over to this new account. Finally a solution! The T-Mo system for some reason had a hold on my account for data, even though all payments were up to date. The dumb thing is, no one could see or change this "hold" as EVERY rep said "There's no problem on our end..."
Anyway, if you experience this issue, have T-MO reset your account. The only solution.
---------- Post added at 08:34 PM ---------- Previous post was at 08:28 PM ----------
Forgot to quote on my last reply. See above post for solution to this problem.
Click to expand...
Click to collapse
Thanks for the info. I will print this out and bring it with me to the store.
Unfortunately, I have a family plan with two other lines on this account. This sounds like it has huge potential for service disruption to my family.

spg900ny said:
Thanks for the info. I will print this out and bring it with me to the store.
Unfortunately, I have a family plan with two other lines on this account. This sounds like it has huge potential for service disruption to my family.
Click to expand...
Click to collapse
No problem. I had this issue for a week and a half before I finally told the T-Mo guys that I'm not leaving this store until you fix it. Literally spoke with over a dozen reps via phone, and two different T-Mo stores...each with multiple reps. My issue was even escalated to "engineer status" multiple times after running through trouble shooting procedures a half dozen times. The engineers didn't fix it and never even called me. Such a frustrating 10 days...
You can reset your account which is instantaneous and "shouldn't" disrupt your service. Since I had them actually close my account and create a new one, I was out of service for about 2.5 hours. Not too big a deal since I use GV anyway, so all of my VMs and texts were stored on the GV app/website. They ARE ABLE TO DO THIS even though every rep will tell you "I can't do that, sir..." I was very polite and understanding the first 9 days. On day 10 I called their BS and asked them to get it done or I switch providers.
I hope your experience goes smoother than mine!

jaseb3 said:
No problem. I had this issue for a week and a half before I finally told the T-Mo guys that I'm not leaving this store until you fix it. Literally spoke with over a dozen reps via phone, and two different T-Mo stores...each with multiple reps. My issue was even escalated to "engineer status" multiple times after running through trouble shooting procedures a half dozen times. The engineers didn't fix it and never even called me. Such a frustrating 10 days...
You can reset your account which is instantaneous and "shouldn't" disrupt your service. Since I had them actually close my account and create a new one, I was out of service for about 2.5 hours. Not too big a deal since I use GV anyway, so all of my VMs and texts were stored on the GV app/website. They ARE ABLE TO DO THIS even though every rep will tell you "I can't do that, sir..." I was very polite and understanding the first 9 days. On day 10 I called their BS and asked them to get it done or I switch providers.
I hope your experience goes smoother than mine!
Click to expand...
Click to collapse
Issue resolved. They didn't have to reset my account. I had made a data plan change a week or so ago to 2GB, and then had reset it so that it went back down to 500MB at the end of the month. Apparently, this triggered something weird in their system. I don't know why it only started affecting me yesterday, but that's what happened. So the rep (who was over "chat," not even on the phone) set my account at 2GB and then set it so that next month it would go down to 500MB. I asked her why, if T-Mobile data is always "unlimited" (even if throttled), I would *ever* have no data, and she couldn't tell me why. She said within two hours though, my data would be back. And it was.
All good this morning, so hopefully that was the end of it.
Don't know if this will help anyone else, but...
Cheers.

Galaxy Note 3 won't activate to my phone number??

Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??

Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app

chino0131 said:
Mine wouldn't activate for the first 20-30 minutes or so. I removed the sim card, reinstalled then went on the website and updated the Note 3 in formation for my line. Had keep refreshing my lines info on the Web page about 2 more times and hit accept before it Finally activated. Took about 5 additional minutes after removing the sim. Not sure if that will help, but hope you get it working.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well seeing as how I got mine on 10OCT2013 at 10 am and it still hasn't activated, I think it's not going to at this point. I may sadly have to go back to my GN2 and return the GN3 altogehter. :crying:

Mine seemed stuck on activation, ended up using my old sim card, activated almost instantly.

Update: just got off phone with Big Red and they said that for some reason when I'm on my "home" towers, my activation has trouble letting go of the GN2?? Maybe it really is hard to say good-bye...
They are working on it now...

I've always had an issue activating my old number on a new phone with a new SIM.... I've always just switched my old SIM card in and it's worked perfectly lol

Make sure the SIM card has been linked correctly to your phone number. The easiest way is to look on the VZW paperwork that came with the phone and make sure it's your phone nbr and not another person's on your plan.

I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.

I had an activation problem in store yesterday when swapping my note 2 for note 3. The sales rep entered the sim card info that was on the sticker on the box for the sim card that comes with the phone.
It all ended up causing major activation / service connectivity issues because the sim card info on the box did Not match the actual sim card number for the sim pre-installed on the phone.
This is apparently an issues for some other people as well. If the sim card in the phone is not reconciled with the info on the box prior to entering the info into Verizon's system.... You will be in for a time consuming headache
Sent from my SM-N900V using xda app-developers app

urielsynthesis said:
I am having more or less the same issue.
To make a long story short, whenever I leave the "home" cell tower that the phone was activated on, it will not connect to any kind of network whatsoever. It just shows a circle with a line through it, and at the same time it reboots itself, randomly and frequently, even when it isn't being touched. All of these problems go away as soon as I get back home to that cell tower. I wonder if the original poster activated his phone at work the first time, and that's why it only works when he returns to work?
I have tried 3 different SIMS to fix this: the one that came in the GN3, the one from my old Galaxy Nexus, and a brand new one from a Verizon store. I have done half a dozen factory data restores.
My next step is to try an in-store swap. A local store around here first refused to hold a phone for me to swap, then when I got there (or rather when a family member got there), we were told that there was a master ticket for this issue and there was a freeze on doing any exchanges until Samsung released a "fix". My subsequent conversations with Verizon tech support have confirmed that the whole story about a master ticket and not doing exchanges was a complete lie. The stores are actually required to uphold the 14 day worry free guarantee no matter what. Obviously this store didn't want to give up a phone to me that they could sell to someone else. They weren't just being unhelpful, they were running interference on resolving my problem for their own greed.
Click to expand...
Click to collapse
Switching your device or SIM will not work. I have now gone through 6 GN3's and almost 20 different SIM cards. It's the towers/service from Verizon. They have noted that this is a problem and are working diligently to fix it...lol Meanwhile, I've returned my GN3 and will wait until they fix this disaster. This rollout is almost as bad as Obamacare...haha

dead batteries said:
Hey all, I just got my GN3, still am using the GN2 though BC Verizon can't get the phone to activate to my phone number? Actually Verizon says it show the GN3 activated, but l have no service/phone/data/anything at all. They tried 5 different GN3's and 13 different SIM cards before they gave up trying to activate. My number works/activates just fine on my GN2. So they gave me a temporary number yesterday to see if it was a problem with my particular phone number and sure enough, my GN3 activated on the temp number. When I switched back to my reg # it wouldn't connect...again. Then I went to work which was about 10 miles away and the GN3 activated on my reg#. I called my wife, made a few texts, surfed the net, etc... for about 2 hours, when I got about 8 miles from home, I lost all connection again... What gives here? It's the weirdest problem I've ever seen. I'm home now, and tried activating it again with no luck. Any thoughts??
I'm sorry if this is the wrong forum for this thread, if so please move??
Click to expand...
Click to collapse
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.

nimitch said:
Mine kept trying to activate on the phone and would continually fail.
I thought I had a faulty device and was going to go to the store. Something told me to login to MyVerizon online on my computer [since I kept my old phone off as directed via the on-screen instructions] and poke around and see if there was anything there that might be able to help me.
I clicked on my line, and the Manage My Device link on the left hand side of the screen and ended up being able to complete the activation via the website. Re-booted the phone, and then voila~! Activation complete.
FYI, I was migrating from an iPhone 5 to the GN3.
Click to expand...
Click to collapse
Yeah I tried that as well. I'm not sure there is anything I haven't tried. I've returned my device and decided to stick with my Note 2. Maybe when Verizon gets their heads on right and fixes this, I'll come back.

[Q] Roaming Indicator Off

Hey all,
I recently bought an (AT&T) LG G2 off eBay, as my iPhone 5S just wasn't cutting it for me.
The day before it came I went into AT&T and asked for a new nano-SIM, it was given to me with no questions asked. The next day, I got it, put the SIM card in, and called to activate it. Everything went fine with customer service, and it activated with no problem, or so I thought.
Everything was looking good, and before I got off the phone with AT&T, I rebooted just to be positive. Once it was back on, I realized in the status bar in the top left it said "Roaming Indicator Off". I told the rep, and he said that was very weird, so we began troubleshooting. Around a half an hour into this, I received a text, I went to go respond to it and when I pressed send it said "No USIM Card". I told him about this as well, so we began troubleshooting both issues.
After about an hour he bumped me up to Android technical support, where I painfully continued with troubleshooting. During all of this I accidentally tried to make a call, and voila, it all went away. The status bar now said "AT&T" and I was able to send texts just fine. I told him about it and just said "That's weird, but awesome!". I rebooted the phone one more time just to make sure, and what do you know, it did it again. The same message came up in my status bar, as well as the inability to send texts.
There was a lot of things tried to fix it, including a master reset, the manual configuration of APN's, and a different text message center address. Trust me when I say, we've done just about everything possible. In fact, the next day he called me back with an LG rep on the line, they too couldn't figure it out.
At first they thought it was a hardware problem, but since making one phone call after a reboot fixes everything, they're leaning toward software. However, there was nothing else they could do.
I guess it isn't really that big of a deal, considering I can just make a call everytime I restart my phone. But I'd really like to get rid of the problem completely.
Thanks for any help you may be able to offer!
-Andrew

had this problem with my att g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away

theteam said:
had this problem with my att g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away
Click to expand...
Click to collapse
You never fixed it? Are you still using your G2, and does it still occur?

andrewlima said:
You never fixed it? Are you still using your G2, and does it still occur?
Click to expand...
Click to collapse
Not a permanent fix, It only occur when I reboot my phone which I rarely do. I am still using it.

Eifes phone just started having the same issue. Mine however does not but, Its not the OEM OS either... Maybe i'll have to root hers too....

awesome thanks.
theteam said:
had this problem with my lgg2t g2 also whenever i rebooted my phone, the way i got rid of it was just to make a phone call or call voicemail and it went away. Immediately. Tyvm
Click to expand...
Click to collapse
what a relief its easily fixable.

6P stopped receiving network service with AT&T

I've tried everything to get my phone to get network working again. I've re-flashed old and newer images, got a new sim, messed with the APN settings and I just can't get it to work since yesterday.
When it started, my phone was sitting on charge. It was working just fine before I had put it down for 30 minutes. Upon checking for any messages I saw it wasn't getting any service so I restarted the device and was greeted with the 7.1.2 july update installer. Waited for it to finish and once fully back onto the home screen for a few minutes service still never came back. Turned it off and on a few times and turned airplane mode on and off few times still never came back. Turned it off for the night till today when I started playing with it more, factory reset, flashed 6.0, 7.1.2 june, 7.1.2 july, O beta 3 and none of it was getting the network to work.
Went and got a new sim, guy at the store also tried a floor sim and none of them were working but both my old and new sim do work just fine in a backup phone. The 6P reads there is a sim in and it knows its AT&T, but it won't pick up signal at all.
Any help with this? There really isn't much on this topic, but I do see a sim card no installed issue which my phone knows there is a sim card in it.

that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..

i42o said:
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
Click to expand...
Click to collapse
I just checked to see if it was blacklisted and its good. Google & Huawei won't service it due to it being out of warranty so rn its pretty much a dead phone for me. Is there is any tests I can run to see if the network radios are working or even turned on?

I had this exact same problem a few months ago with my other 6P. Thankfully it was right before my warranty ran out so i was able to get a replacement, but as far as I know, there isn't much you can do with it network wise.

@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.

Exodusche said:
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
Click to expand...
Click to collapse
I really didn't want to go that far and I rather just dump it on craigslist for $250 if its just an issue with at&t. is there some sort of test to see if the antennas are working?

have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.

boxcar8028 said:
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
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Dude... Not trying to be rude, but really?
Anyway I've been waiting for a response back from google. Huawei pretty much told me tough luck since I didn't have warranty left on it. Told google that I was pretty much shoved out by them and argued that a phone not even 2 years old can't get serviced by a multi billion dollar company is pretty embarrassing. Supposedly its being routed up but I was told that a couple days ago when it was going to take 24-48 hours to get back. Right now I'm trying last ditch effort to drain the battery completely and stick it in some rice to possibly suck any possible moisture out that maybe my butt sweat caused. If this doesn't work I'm going to go to other service's stores and ask to try their sims in the phone out.
Fun tip: My phone is been running in boot mode for almost an hour after it turning off from android os for battery being dead. I've been doing random stuff in boot mode trying to make it die completely and it doesn't want too.

So being back and fourth with google for almost a week I was pretty much told tough luck buddy. It fathoms me that a company who created the android OS doesn't even have a service center or require its manufacturers to provide a service center for phones that aren't even more than 2 years old.
My nexus 6p is posted on craigslist and I've bought myself a s8+. so word of warning to you all who buy any google product or from them, just don't. If you have any issues you'll just get a run around. I've had to tell my issue to google at least 20 times and they still didn't care and kept trying to push me to hauwei when neither of them wanted to help.