Related
I see a lot of people working on a lot of other things, but is anyone actually actively working on a solution to unlock the Streak?
How did people get their Nexus Ones/Desires unlocked without going to their Telco?
How do these websites get unlock codes for phones? Have they hacked the phones and come up with some kind of keygen?
Or does every unlock code, whether its from a Telco or an independant websirte, ultimately come from the Telco/Hardware manafacturer?
I am looking everything few days at loads of "unlock" sites ...other forums etc.. Still nothing. Expect things start after the streak launch in the US.
Correct me if i'm wrong, but i thought those unlocking sites got the codes direct from the carrier?
Also, i believe those with unlocked Nexus's (myself included) have unlocked ones because they got them direct from Google. All the others are locked down to the different carries. As far as i'm aware, the only way to unlock a phone is from these unlocking sites or via the carrier, and as O2 have said they wont be releasing the unlock codes until next year, it will be a while before the option becomes available.
Unlock sites don't always get unlock codes from carriers. Plenty of people who are able to develop an key generator. Willing to develop one is another matter, guess its all about ROI.
ROI? Republic of Ireland? Why? Is there where most of the key gen devs live?!?!
I've had enough of this unlocking business.
I've tried for three days now, going to over 10 local stores, malls, and other places to see if they can unlock my Rogers Dell Streak. I've tried countless websites only to be disappointed too.
Seriously, what's with carriers locking their phones? If people want to use their network, it should be because of their plans and customer service, not because of what phones they have.
Oh well, I'm selling my Dell Streak now. Very frustrated, because I actually like the device. But until there is a freakin easy way to unlock it, forget it. Not worth the hassle and headache.
Just use a rebel sim, it's only snobbery when people say it's not unlocked with a rebel, when you can do exactly the same thing.
The going rate for a streak code unlock is $100 or £45
Try to find unlocked code on ebay
My streak was unlocked with this thing
Trust_no1 said:
Try to find unlocked code on ebay
My streak was unlocked with this thing
Click to expand...
Click to collapse
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
Yes, I am looking for unlock code for my Streak too because it's an engineering sample and AT&T doesn't have the unlock code in their comuter.
It would be nice if someone could actually do something about this. Most AT&T folks have it easier since AT&T readily gives out the codes over the phone. Us unfortunate souls stuck with O2 locked Streaks are effectively screwed until O2 decides to change their stance on the unlocking thing. And most of the solutions found online are exorbitantly priced too.
att is giving out unlock codes for the streak. infact they are giving out unlock codes for their other phones too. dunno whats possessed them of all people to start doing that. if you have a rogers streak you can call att, they may have them since i dont think anything is really changed from the att one. i believe o2 is giving out unlock codes for the streak too. if not, you can always try the rebel sim card. it costs money and doesnt work with 2.2 though.
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
royalmail said:
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
Click to expand...
Click to collapse
did it really work?
Is anyone actually working on an unlocking solution?
Yes: judging by the results of folks on the modaco forum keep pestering o2 until you get a result.
unlocking my Streak
I have a Streak which bought privately and an o2 sim only contract
If this is of any help, hear is the way I just unlocked mine free of charge and a day later (yesterday) my upgrade to 2.2 came through, bearing in mind this has taken about 10 days. you will understand why, as you read!
I emailed o2 and simply asked for an unlocking code, knowing the reply I would get setting in motion my already written response thanks to adzman over ad Modaco
o2 replied
Hello
I'm sorry the Dell Streak can't be unlocked by us as it's an exclusive phone and the manufacturer haven't given us the unlocking rights. Please contact the manufacturer to get it unlocked. I hope this helps. If you need any help, please email us or you visit our online helps centre on, (unable to post link)
I then replied
Hi
My understanding is the streak is no longer exclusive to o2 & therefore should qualify for unlocking. Other people have successfully obtained an unlock code for their streak from o2 The streak is now available on orange & vodafone (unable to post link) Also the streak is available sim free directly from dell or via tesco & argos (unable to post links) I understand that when first released this handset was exclusive to o2 & therefore not available for unlock. But as I’ve demonstrated this is no longer the case. I have no intention to leave o2, I like O2 that's why I came back to you, It's the fact that I bought this O2 Dell Streak privately and am using a sim only contract from you. Besides the dell streak is now available for unlocking via 3rd party companies (unable to post link) Please can you provide the unlock code, obviously I would rather deal directly with yourselves, but if need be I can get my device unlocked via the 3rd party. as i say, I’m very happy with O2 - please don't ruin the relationship I have with O2. If required I’d be delighted to talk to an O2 representative from your service management team to ensure my needs as a customer are met Thanks & regards
o2 replied
Hi
We don't have the code for this one on our database & will need to request this from the manufacturer. I'll have this requested & pass it on to you as soon as we get the code back.
Kind Regards
I replied
Dell Streak, and my IMEI number is= 354************
After a while I replied
l seem to be still awaiting my unlock code, is there a problem?
o2 replied
Hello
Thanks for your email. I'm sorry you haven't received your unlatching code yet and for the delay in getting back to you. Unfortunately, we're having trouble getting the codes for Dell Streak devices at the moment but we'll keep requesting the code you need. I'm afraid I can't tell you how long this will take, but as soon as we have the code you need we'll let you know. If there's anything else we can do for you just drop us an email. I hope you enjoy the rest of your day.
Kind Regards
I replied
Re my waiting for my Dell Streak unlatching code. If you haven't got my code on your database and have to retrieve it direct from dell, does this mean that I will also have a problem with the O2 Android 2.2 upgrade which is due out today?
Next day I received my unlatching code
Hi
We have receive unlatching code for your Dell Streak handset however we haven't receive unlatching procedure for the same. The code you require for your handset is "02******"
Kind Regards
The procedure is simple take out your sim and put in a competitors, Tmobile, Vodafone etc. it will then ask for the code when you switch back on.
All this was over a 10 day period
Hope this is some use to somebody
jeremyritzmann said:
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
sim
you can get a free pay as you go sim from the Tmobile site, don't know how long it will take to come through or maybe get in touch with somebody local to send you an expired one.
I have a bunch of expired tmo sims laying around if you need one.
Sent from my Dell Streak using XDA App
sempermarine29 said:
I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
Click to expand...
Click to collapse
Once again, some will some will not. And mostly if youre in need of an unlock code youre not planning on using att, which att WILL NOT provide an unlock code to non customers sadly.
Sent from my Dell Streak using XDA App
So I was chatting with a dell support man and he said the Streak will be locked and AT&T won't be giving out unlock codes for the time being. I was wondering what are my options for trying to unlock it? Will rebel sims or anything similar work?
Anyone have thoughts/suggests on the US version if locked? Sort of seeming like even off contract they will still be locked to ATT. Wanted to use in Canada on Rogers/TELUS.
Whenever i need a phone unlocked i just call ATT. I've done this many times for a long time. I just call them up, say i'm going overseas for business, they'll pitch me the international data plan and i tell them i don't need that cuz i'm gonna use a local sim, give them the IMEI # and they tell me the unlock code. simple as that. I've done this for nokias, samsungs, motorolas and HTC devices.
Your account has to be in good standing though.
I was talking to a guy using their chat service and he said the Streak is going to be sold locked to AT&T and he said that AT&T isn't going to be giving out unlock codes like the samsung Captivate.
This is why I was asking about the sim addons because if AT&T doesn't give out the unlock code I doubt any of the online sites would have any to sell me.
Also koolin and myself live in Canada so we woudln't even have an account to be in good standing.
koolin said:
Anyone have thoughts/suggests on the US version if locked? Sort of seeming like even off contract they will still be locked to ATT. Wanted to use in Canada on Rogers/TELUS.
Click to expand...
Click to collapse
I don't think Dell will sell the locked version if you are willing to pay $549 US. The device itself is already network (3G) restricted to AT&T so if people really want the device they will have to sign up with AT&T @$299 US.
Who would then want to pay $549 US for a locked version?
Confirmed locked via LionelatDell twitter.
http://twitter.com/LionelatDell
Lots of folks are asking about the $549 version of #dellstreak. To be clear, it will not be unlocked. It is SIM-locked to AT&T.
Click to expand...
Click to collapse
The $549 version of #dellstreak is for existing AT&T customers who may want to switch to Streak or only want to use it as a Wi-Fi device.
Click to expand...
Click to collapse
Who knows who would buy it at 550 locked, surely not me unless we have an unlock.
koolin said:
Confirmed locked via LionelatDell twitter.
http://twitter.com/LionelatDell
Who knows who would buy it at 550 locked, surely not me unless we have an unlock.
Click to expand...
Click to collapse
Thanks for the updated info. I'm with you on this.
This is a sucidal business / marketing strategy going head to head against iPhone4 ... Streak soon become strike ... and then out.
Although I do indeed have ATT, I will not be purchasing another Streak untill Dell launches the unlocked Streak to the US. The last thing I want is ATT to have my device information such as IMEI number...
.
Well I just contacted two unlocking companies here in Canada. MobileInCanada said "Sorry no", and SNTraders said "most likely yes" ...need device to confirm.
So who wants to risk it
edit - to add SNTraders said they would be importing and selling as well but no date/price yet.
koolin said:
Well I just contacted two unlocking companies here in Canada. MobileInCanada said "Sorry no", and SNTraders said "most likely yes" ...need device to confirm.
So who wants to risk it
edit - to add SNTraders said they would be importing and selling as well but no date/price yet.
Click to expand...
Click to collapse
Unlocking is definitely already possible but who can do it? I'm using a Dell Streak right now in Toronto with Rogers. Am I missing something here? Were all Beta Streaks unlocked to begin with?
Yes the Beta Streaks were unlocked but the new ones coming out are going to be locked ot AT&T. But this thread isn't about if it is locked (it is for sure) but about what can we do to unlock the Streak once it hits the streets.
22:45:40 Customer Charles
Initial Question/Comment: hagenuk
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22:47:41 Agent E&A_Ronald Ryan
Welcome to Dell Electronics and Accessories Sales Chat! I hope you are doing well and thank you for waiting. My name is Ryan and I will be your Sales Agent today. Feel free to provide your phone number so that I can contact you if we get disconnected. Dell now offers Payment via Chat for a secure, fast, and more convenient way to order. How can I help you today?
22:47:49 Customer Charles
hi
22:47:55 Customer Charles
i
can I know the new Dell Streak launching in US is it SIM Free ?
22:48:21 Customer Charles
i mean it is locked to AT&T ?
22:48:52 Customer Charles
Can I use it with any 3G SIM card from another country ?
22:50:11 Agent E&A_Ronald Ryan
Currently we're only offering the Streak locked with AT&T. The unlocked version will be released next week.
22:50:39 Customer Charles
ok how do I know the set selling next week are unlocked ?
22:51:31 Agent E&A_Ronald Ryan
It will be indicated and no contract with a telecom company will be included.
22:51:56 Customer Charles
ok ths
22:52:28 Agent E&A_Ronald Ryan
Would there be anything else that I may assist you with today?
22:52:54 Customer Charles
nope thx
22:53:07 Agent E&A_Ronald Ryan
Thank you for choosing Dell's Consumer Solutions Sales Chat. Consider us your personal contact at Dell in the future. We're looking forward to your business and will be happy to assist you again. I will also appreciate it very much if you will be able to recommend our services to your family and friends! We highly appreciate your business!
Muo said:
Although I do indeed have ATT, I will not be purchasing another Streak untill Dell launches the unlocked Streak to the US. The last thing I want is ATT to have my device information such as IMEI number...
.
Click to expand...
Click to collapse
You realize that unlocked or not, if you're using a phone on the AT&T network, they automatically know your IMEI number.
I got the same next week for unlocked version
I also chatted yesterday with Dell
I got the same "next week" for the unlocked version of the US streak,
also they said that if you have a presale code it will be honored next week, so you get the $0.99 headset
Hope it's true
Charles: said:
You realize that unlocked or not, if you're using a phone on the AT&T network, they automatically know your IMEI number.
Click to expand...
Click to collapse
Yes I realize that. But does ATT know which IMEI numbers go to which device? If all of these locked versions have their IMEI numbers registered as a Streak to ATT, don't you think ATT will try to charge a 'smart-phone data-rate' specifically for the device?
I still have the basic phone unlimited data plan for ATT from several years ago. I would not want to mess that up with costs of mobile bandwidth these days.
hagenuk said:
22:45:40 Customer Charles
22:50:11 Agent E&A_Ronald Ryan
Currently we're only offering the Streak locked with AT&T. The unlocked version will be released next week.
22:50:39 Customer Charles
ok how do I know the set selling next week are unlocked ?
22:51:31 Agent E&A_Ronald Ryan
It will be indicated and no contract with a telecom company will be included.
Click to expand...
Click to collapse
I was all excited about this news and then I realized that the Dell Agent was too polite .. this is NOT a USA agent, right? this is NOT USA Dell, I suspect.
I noticed yesterday when giving several agents at Dell the 3rd degree about T-Mobile, they didn't say "The phone is locked to AT&T." They said "Dell only supports AT&T."
Maybe that was wishful thinking on my part ...
----
jgaviota said:
I also chatted yesterday with Dell
I got the same "next week" for the unlocked version of the US streak,
also they said that if you have a presale code it will be honored next week, so you get the $0.99 headset
Hope it's true
Click to expand...
Click to collapse
IF THE ABOVE IS CORRECT?
I was going to return my Streak unopened tomorrow, but if this above is correct, I think I will put my Tmobile sim in there JUST IN CASE and test it ... maybe they are all unlocked and Dell is CLUELESS .. What would be the point of having both locked and unlocked? When you order the sales person says "you want it LOCKED or UNLOCKED..." Makes no sense ..
shEEEsh said:
I noticed yesterday when giving several agents at Dell the 3rd degree about T-Mobile, they didn't say "The phone is locked to AT&T." They said "Dell only supports AT&T."
Maybe that was wishful thinking on my part ...
----
IF THE ABOVE IS CORRECT?
I was going to return my Streak unopened tomorrow, but if this above is correct, I think I will put my Tmobile sim in there JUST IN CASE and test it ... maybe they are all unlocked and Dell is CLUELESS .. What would be the point of having both locked and unlocked? When you order the sales person says "you want it LOCKED or UNLOCKED..." Makes no sense ..
Click to expand...
Click to collapse
I think you'll cost yourself a restocking fee (if they do that on opened product) as I'll bet anything it's locked, and the reps just don't know what they're saying.
Dell isn't a phone company, they don't really understand all the locked/unlocked on contract/off contract stuff.
Just my two cents...
called now DELL, a guy prob from India, told me that there will be no streak unlocked, huh, so prob we have to get the unlock code from at&t
I have a friend who has an AT&T Store. I spent 2 hours with him today while he called AT&T techs and customer service. They say they cannot provide the unlock code because the IMEI number is not in their computers. They said Dell needs to provide the unlock. So my friend got AT&T and Dell on a conference call. Dell said they cannot unlock the phone. They do not have a way of getting unlock codes . CALL AT&T .. AT&T says "I am AT&T .. the IMEI is not in my system."
My friend was saying to AT&T that "there is a customer in my store who wants to travel with her phone and needs it unlocked for travel in other countries." AT&T would FOR SURE have given an unlock code if the IMEI was in their computer.
So what's next? I put mine on eBay and if it doesn't sell I will return it Monday.
Turned it on with my T-Mobile card in it - First thing I see is "Enter your unlock code." You have 10 chances to get it right. I turned it off and put it back in the box.
If someone has the unlock code formula .. Dell or AT&T .. which one would it be?
REPLYING TO MYSELF ..
I have a friend that works for AT&T .. has an AT&T store actually. I just asked him who is the 'holder of the unlock codes' Dell or AT&T and he said AT&T .. Being the phone is so new.. maybe not .. In any case he said "Come to the store, bring your phone and we will call for an unlock code."
When I leave there I will probably still be holding a brick. I am not expecting to be unlocked.
Please let us know what you find out. If you are successful it would give others hope that it can be done!
Spent 2 hours at the AT&T store. My friend talked to a half dozen tech people at AT&T .. They looked up the IMEI number and said they would give him the unlock code but the IMEI number is NOT in their computer. NO RECORD OF THE IMEI NUMBER .. They said, "you have to get the unlock from Dell." He conference called AT&T with Dell and Dell told AT&T that they do NOT have the unlock codes.
SO .. what do you all make of that. I am clueless about unlock codes etc. TMobile told me this morning that I needed to get the unlock code from AT&T or Dell.
I'm pretty sure that Dell have already said they wont be releasing unlock codes until next year. It's pretty standard procedure really.
Your only option is to use a rebel sim.
shEEEsh said:
Spent 2 hours at the AT&T store. My friend talked to a half dozen tech people at AT&T .. They looked up the IMEI number and said they would give him the unlock code but the IMEI number is NOT in their computer. NO RECORD OF THE IMEI NUMBER .. They said, "you have to get the unlock from Dell." He conference called AT&T with Dell and Dell told AT&T that they do NOT have the unlock codes.
SO .. what do you all make of that. I am clueless about unlock codes etc. TMobile told me this morning that I needed to get the unlock code from AT&T or Dell.
Click to expand...
Click to collapse
Sadly that is due the missing link between AT&T and Dell on this phone. Just for an example, call AT&T tech support and ask them anything about the streak and the first thing you hear is "what is that?" or "No sir, there is no such a phone"!
This is what was told to me:
Well I couldn't post it because I'm a new member, But I just finished a chat with a Dell rep at the site and he said that it was for purchase unlocked now. So Thursday when I buy one for my wife to be used on T-Mo I guess we'll find out. I will post the results when we get it.
I really hope its true, but a Dell CS rep is not an official source folks. Although, i am starting to see folks on ebay selling unlocked US Streaks. Maybe this is a good omen
hey guys this phone was just released and most likely no one has any knowledge abt it except those of us who have been drooling for it i know i am drooling waiting for mine to arrive. im sure at&t will have the unlock codes just cause in the
US it appears the service provider is the one that get the unlock codes based of past experience with getting devices unlocked
I had the Sony Vaio UX390N and it was locked to AT&T. Sony was the one that gave me the unlock .. otherwise it makes sense that AT&T would have the codes.
I wish they did because .. you ever try talking to any of those people at Dell? I swear they are watching a movie or checking their email or chatting with friends while talking to you because they seem to not hear one word you say. That or they are just stupid.
*Omnipresent* said:
I really hope its true, but a Dell CS rep is not an official source folks. Although, i am starting to see folks on ebay selling unlocked US Streaks. Maybe this is a good omen
Click to expand...
Click to collapse
Last night when I was 'chatting' with a Sony rep... not a Tweet. The guy said YES, the unlocked version comes out sometime this week. I said "How do you know this and he said, "because just a bit ago they called us into a meeting and told us so." Actually I have the who chat .. just a sec ..
08/15/2010 09:09:46PM Agent (E&A_Rodel_Corpuz): "I see, yes the unlocked version is due to be released this week so is that the reason why we are returning the streak? To get an unlocked version?"
08/15/2010 09:17:48PM me: "Tell me this .. How is it that YOU KNOW that the unlocked phone comes out tomorrow but anyone on the phone doesn't know."
08/15/2010 09:18:26PM Agent (E&A_Rodel_Corpuz): "We were briefed with the information a few minutes ago."
Not unlocked
I just did another chat session with a dell rep and this time it was a woman. She said that it is NOT unlocked for use on other carriers and she did not have any information on when it would be unlocked for use on other carriers.
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08:15:58 System
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Connected with E&A_Myra_B
08:16:08 E&A_Myra_B
Welcome to Dell Electronics and Accessories Sales Chat! I hope you are doing well and thank you for waiting. My name is Myra and I will be your Sales Agent today. Dell now offers Payment via Chat for a secure, fast, and more convenient way to order. Feel free to provide your phone number so that I can contact you if we get disconnected. How can I help you today?
08:16:08 E&A_Myra_B
Hi.. How are you?
08:16:36 Michael L Chapman
Fine. I have a question about the Dell Streak.
08:16:48 E&A_Myra_B
sure..
08:17:18 Michael L Chapman
Is the Dell Streak for sale yet unlocked to be used on another carrier, say T-Mobile?
08:17:38 E&A_Myra_B
I will be glad to assist you
08:17:58 E&A_Myra_B
The Dell Streak available now is a locked version, it is locked with AT&T for 2 years
08:18:41 Michael L Chapman
So the full price of 549.00 is still only for at&t?
08:19:10 Michael L Chapman
Do you know when it will be available unlocked for use on other carriers?
08:19:38 E&A_Myra_B
Yes, Michael and as soon as you activate the phone with AT&T you will be refunded with $250
08:20:08 E&A_Myra_B
we cannot assure you yet as to when is the unlocked version be released
08:20:34 Michael L Chapman
Ok. Thank you for the information. End chat.
I told them if I wanted to use AT&T I would have bought an iPad instead of this Streak ..
UNLOCKED STREAK LINK
ALSO: If you were to order from this link above you will never see ANYTHING about it being "locked to AT&T." In my chat last night I asked the tech if he would go look at my link ...
CHAT:
08/15/2010 09:18:55PM diane: "If I give you a link .. can you look at it from where you are ??"
08/15/2010 09:19:04PM diane: "it is a dell link."
08/15/2010 09:19:16PM Agent (E&A_Rodel_Corpuz): "Let me try..go ahead.."
08/15/2010 09:19:33PM diane: "http://www.dell.com/content/products/productdetails.aspx/mobile-streak?c=us&cs=****&l=en&s=eep"
08/15/2010 09:19:47PM diane: "That is where I ordered my phone from ..."
08/15/2010 09:20:53PM Agent (E&A_Rodel_Corpuz): "Yes that is an unlocked Streak."
lol u guys , goin postal on the poor dell chatters n ****
Yes but if you look at the bottom of the page it shows this:
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I believe the key here is the last part " For use on AT&T network only". I don't believe they are unlocked at least yet for other carriers.
OMG .. If you ever talked to any of them you know what I mean. If you put in Google Dell support you wouldn't believe how people beat them up. I am being NICE by just saying "stupid."
Well unfortunately I think it comes down to Dell not having a clue at this point. Too many of them saying too many different things. I'm certainly not going to buy one for my wife for use on T-MO until it says "for use on other carriers" on the order page.
hangdogdaddy38 said:
Yes but if you look at the bottom of the page it shows this:
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I believe the key here is the last part " For use on AT&T network only". I don't believe they are unlocked at least yet for other carriers.
Click to expand...
Click to collapse
That is what it says on the order link that came in the email .. but NOT on the link I gave you ... THIS ONE.
I just looked at the page again.. I can't find what you are saying .. This page says: $549.99 As low as $299.99 with 2-year AT&T contract activation == Nothing about ONLY AT&T ... Also .. In that link is the number 6099 .. Was that a firmware number?
Because FIRST there was THIS LINK .. It was working then .. Still is sort of ..
There are 2 links on the above page.. one below that says Please visit www.dell.com/streak tomorrow to purchase your Dell Streak. and if you click in the red box where it says "sign up below" you will see it takes you to a different page .. it takes you to the FIRST PAGE they had up.. where it said nothing about AT&T only.
Yes I clicked on both of those links and it still takes you to the page I am referring to.
http://www.dell.com/content/products/productdetails.aspx/mobile-streak?c=us&l=en&s=dhs&ref=hbn
And it clearly says:
$549.99
As low as $299.99 with 2-year AT&T contract activation. For use on AT&T network only.
I think the page you are referring to has expired.
I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.'
If I get the unlock from her you can PM me and ask for her direct number .. Someone suggested I don't post a number here. They are right.
Diane
shEEEsh said:
I am 99.9999% sure I found the person in the right department who will unlock our phones. She took all my info said she mails it to someone else who will mail her back with the unlock code.
Sound right doesn't it ? It's been 30 minutes. She said it could be an hour or so depending on the person who will provide the code, but she sounds like the real deal !! I will come back here about 6pm eastern time, I have an hour commute home, and if she could do what she says she can do I will give you her name and phone number ..
This is the first hope I have had. When I called her I said, before I return my Streak and maybe buy an unlocked one on eBay, is there anything you can do to solve my 'locked to AT&T problem? Before I could get the last words out of my mouth she jumped right in and said, "don't send it back .. I can get you an unlock code."
I said "Alright if I share you with the rest of the disappointed Dell Streak buyers" and she said 'YES .. this is no secret.' I would post the number right now but I want to make sure she can do what she says she can and I don't want her to get too busy to call me !!
Diane
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you should pm her number in messages, not post here for everyone to see. just my $0.02
zachthemaster said:
you should pm her number in messages, not post here for everyone to see. just my $0.02
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YOU ARE 100% RIGHT .. I wish she would call already ..
I hate waiting .. I am like a bad kid at Christmas.
Diane
shEEEsh said:
YOU ARE 100% RIGHT .. I wish she would call already ..
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well haha if it does work send me her info in a pm, thatd be greatly appreciated
It is 6pm eastern. They are in Texas. I called a few minutes ago and she still hasn't gotten the code. She will be there another 2.5 hours .. FINGERS STILL CROSSED !! I apologized for being such a pest, but said "I have been holding this brick for 4 days now. I want to do more than just look at it." Mean while I am thinking .. Wait till the other calls start rolling in. If they are going to start unlocking, it would be a good idea to create some sort of online form .. type in our IMEI numbers and they can just email them to us. I asked her does she need to know what service I will be using and she said 'doesn't matter, it will be unlocked for all.'
This would be great news and help drive sales. More sales=more support from at&t and dell.....i hope.
Dell Rep didn't get back to me tonight. At first she said a few hours, then later she said it could be tomorrow .. In any case, I believe in her. When she said I will get you unlocked, it sounded as if I wasn't the first person she helped. I don't expect to hear from her tonight though... I am sure she is done for the day.
What unlock code are you talking about?
smokku said:
What unlock code are you talking about?
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SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550
im going to go out on a limb here and say this aint gonna happen
flumps said:
im going to go out on a limb here and say this aint gonna happen
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Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)
fone_fanatic said:
SIM unlock. The dell streaks in the US are locked to at&t even if you buy it unsubsidized for $550
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Couldn't you just go to the seller and request the unlocking?
micduffy said:
Of course it will happen... call centre reps ALWAYS call back when they say they are going to
(happy to be proved wrong !)
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i cant tell if thats sarcastic or not...
lets look at it this way. the device is released locked on or off contract so do you really think some random person is going to be able to just get a unlock code for it
doubtful.
Yep i doubt it too. I still live in hope...
Sent from my Dell Streak using XDA App
Do you think that she'll only be able to provide unlock codes for US Streaks (if she will at all...)? Or also for UK versions locked to O2?
800 308-3355 Dell Mobility
They need this information from you ..
Service Tag #
Express #
IMEI #
Email address used to purchase
They will email you the unlock. I have NOT received mine yet. Promised I would have it yesterday. Now they are saying 24-48 hours.
Just want to add that if I called and got a Dell Mobility rep named Shaquallar [female] on the phone, I would hang up and call back. Take my word for it ..
So Dell is apparently unlocking?
I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it.
AT&T is the keeper of the keys.
TooMuchFace said:
So Dell is apparently unlocking? I don't buy it. I don't doubt the intentions of the agent but I think they'll get to the point where somebody will tell them that AT&T wont allow it. AT&T is the keeper of the keys.
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I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...
shEEEsh said:
I am happy to say that you are wrong,, they are for sure unlocking. Every agent is doing the unlocking ...
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I thought they should unlock it because there is no mention of Streak being locked to AT&T when purchased unsubsidized anywhere on sale page or during check out process. They do say that it is subsidized to 299.99 with 2 year AT&T contract and it works only on AT&T but they never said it is locked when purchased for full price.
Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
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I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
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I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
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I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!
Bottom line, carrier locked phones are the worst idea in the world!
it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.
I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose
I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good
Hi Im french guy , can you give me Email to contact DEll please thank you .
Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!
Okay Thank You Bro Ill trying just after this message !