Database Users

What does Update Profile mean?

Anybody have an idea what an Error 1012 on Update Profile means?

faquedado said:
Anybody have an idea what an Error 1012 on Update Profile means?
Click to expand...
Click to collapse
It's a data error. It is not connecting for some reason. You can call Sprint and they can walk you through resting it. Buy the way if in walking you through it and they give you a unlock code write it down it's your MSl and might come in handy later.

Run the Device Self Service app it should do this. I'm looking if there is a part in the menu to update profile only. I thought i found it before but I may be wrong.

It happened while I was on the phone with a Sprint rep - a service related to either our phones or Android devices in general (with Sprint) went down.
I was calling about another issue and he had me run an update profile and that was the result; he recieved an instant message during the call that stated the above.

donatom3 said:
Run the Device Self Service app it should do this. I'm looking if there is a part in the menu to update profile only. I thought i found it before but I may be wrong.
Click to expand...
Click to collapse
Settings - System Update - Update Profile

[Guide] Getting ride of the Phantom Voice Mail Icon (NOT THE TEXT MESSAGE ISSUE)

Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.

Bump this back up for those that might not have seen this fix. Takes some time to get it all done but I keep seeing post on how to get rid of the Voicemail Icon.
This process works perfectly.

Thanks, I'm tempted to try, but such a pain in the ass.

What I do for the perfect rom...

indagroove said:
Thanks, I'm tempted to try, but such a pain in the ass.
Click to expand...
Click to collapse
Yes it is but I am soooo glad that damn ICON is gone it was worth the time and effort. I have flashed back and forth between Sense and AOSP ROMs several times in the last few weeks and I have NOT had the voice Mail ICON sense.

Fixed!!!!!!!!! Posted my update on page 2 of this thread.

Thank you for posting this and explaining the issue in the unofficial CM7 thread. I was getting sick of people saying "use Google Voice" when they have no idea what they are talking about.
I have an old Samsung phone...may try this.
Sent from my PC36100 using XDA App

Worked like a charm. THANK YOU!!!!

Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.

Vivix729 said:
Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.
Click to expand...
Click to collapse
Yea!!! Glad it worked for you.
Sent from my PC36100 using XDA App

God I hope somebody finds another way to clear it.

This took me about a good 45 minutes, but the process was simple and the results were as described. I no longer have to see that pesky and annoying voicemail icon. A+ guide

p0rkguy said:
God I hope somebody finds another way to clear it.
Click to expand...
Click to collapse
Unfortunately there us no other way. The problem lies with the voice mail that was trapped in your que... so to speak before you went to an Android phone.
Sent from my PC36100 using XDA App

I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!

Hey, this is great. I hate talking to sprint, and that was the only thing stopping me. Will try this tonight. Thanks!
zwizzle said:
I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!
Click to expand...
Click to collapse

Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.

p0rkguy said:
Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.
Click to expand...
Click to collapse
Same here. It helped that I had a land-line, and 2 sprint phones (EVO and my old dumb-phone)
I think I got lucky yesterday though. The night before I got up to level 3 tech and all they did was re-provision my voicemail account and that didn't fix it. Re-provisioning the voicemail does nothing, so you can tell them that if they want to try that first... it is a waste of time.
I got a level 1 guy yesterday and luckily, he had seen this problem before and was so easy to work with.
One thing he mentioned that may help people... when he sent me a voicemail on my old phone to delete, he marked the voicemail as URGENT. Not sure why that may help, but it worked for me.
I can use MIUI now without any New Voicemail (2) notifications!!!!!!!!!! I never thought I would see the day. Big thanks to the original poster.

Not sure, but I think you would be able to re-provision using EPST. Back in the Hero days when we lost data we would dial ##data# and enter MSL and reset the data. The phone would reboot and all was good! I wonder if something like this would work for voicemail. I have not experienced this problem, just trying to help.

zwizzle said:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
Click to expand...
Click to collapse
This is true, however....for some reason when I tried to do this, it gave me an error message and I still had to contact Sprint. I guess it depends on the phone you are switching to. So YMMV.

Jetdr said:
Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.
Click to expand...
Click to collapse
HOLY THIS ON MY PHONE!
i hate it when people caps type... but this needed some yelling out of my system! thx

Bell update coming mid May

Hi all,
Unfortunately I can't give more information than this simply because I don't have it. But my Bell rep has confirmed that there will be an Atrix update in mid May.
She did not divulge what the update will consist of, but I have some problems with email (SMTP AUTH and IMAP) and she insinuated that the update should take care of those problems.
Wish I had more information from you guys.

zax123 said:
Hi all,
Unfortunately I can't give more information than this simply because I don't have it. But my Bell rep has confirmed that there will be an Atrix update in mid May.
She did not divulge what the update will consist of, but I have some problems with email (SMTP AUTH and IMAP) and she insinuated that the update should take care of those problems.
Wish I had more information from you guys.
Click to expand...
Click to collapse
not holding my breath

I'll believe when I see it but mid may is not too bad to wait if uploads are not capped anymore.

Anybody else have any info about this?...

Can I make a bet on this somewhere?
I like free money.

zax123 said:
Hi all,
Unfortunately I can't give more information than this simply because I don't have it. But my Bell rep has confirmed that there will be an Atrix update in mid May.
She did not divulge what the update will consist of, but I have some problems with email (SMTP AUTH and IMAP) and she insinuated that the update should take care of those problems.
Wish I had more information from you guys.
Click to expand...
Click to collapse
Did she say anything related about the Cap issue?...

Give me gingerbread and then I'll leave you alone, Bell.

I Was told by a rep That a future update Would be released To resolve the issue that the mail.1xbell.ca outgoing server does not work on the Atrix. I was told that motorola had forgotten to include that and some other functionality. From my conversation it didn't seem likely that gingerbread would be part of the next update
Sent from my MB860 using XDA App

HideYoKids said:
Give me gingerbread and then I'll leave you alone, Bell.
Click to expand...
Click to collapse
Agreed, it'll keep me calm until someone cracks the bootloader.

Hikikomorikruge said:
Agreed, it'll keep me calm until someone cracks the bootloader.
Click to expand...
Click to collapse
i agree too, give me ginger to tide me over until the bootloader has been unlocked.

You won't see anything in May.
mid-may LOL

Maybe mid May 2012
Sent from my Atrix

A software update is now available for the Bell version of the Motorola Atrix!
- To download the update manually:
Go to: Menu > Settings > About Phone > Software Update
- I'm not sure what the size of the update file is, but I would suggest downloading it over WiFi as opposed to the Bell network so you don't exceed your data allowance and incur extra charges.
- Ensure that your phone is at least 50% charged before attempting the update. Idealy, charge it beyond 50% to be safe.
-- The updated version is v37.23 and brings Android Froyo up to version 2.2.2, and contains numerous updates:
Upload Data Speed
Increased upload speed at which data can travel on the network.
Data and Voice Connection
Improvements to prevent interruptions to data and voice connection.
Screen
Improvements to prevent screen from freezing.
Skype
Improvements to call audio function so it is easier for the person you called to hear you. Please note this application is not pre-loaded on phone, but is available for download from Android Market.
Wi-Fi
Increased functionality by enabling Yahoo Email to be sent over a Wi-Fi connection.
Display
Improved International Roaming Warning Message by simplifying user notification so that it only appears on the screen when you move to a new network.
Happening Widget
Improved Happenings Widget to ensure that you receive the latest updates across the social networks you are connected to such as Facebook, MySpace, Twitter.
Calling
Improvements were made to incoming and outgoing call functionality to ensure a more seamless experience
Expanded Language Support for Webtop
Accented character support within Webtop application.
Improved Support for POP/SMTP Email
Support for SMTP outgoing servers that do not require authentication
Improved Exchange Performance
Improved Exchange Email/Calendar/Contacts performance

dezzo77 said:
A software update is now available for the Bell version of the Motorola Atrix!
- To download the update manually:
Go to: Menu > Settings > About Phone > Software Update
- I'm not sure what the size of the update file is, but I would suggest downloading it over WiFi as opposed to the Bell network so you don't exceed your data allowance and incur extra charges.
- Ensure that your phone is at least 50% charged before attempting the update. Ideally, charge it beyond 50% to be safe.
-- The updated version is v37.23 and brings Android Froyo up to version 2.2.2, and contains numerous updates:
Upload Data Speed
Increased upload speed at which data can travel on the network.
Data and Voice Connection
Improvements to prevent interruptions to data and voice connection.
Screen
Improvements to prevent screen from freezing.
Skype
Improvements to call audio function so it is easier for the person you called to hear you. Please note this application is not pre-loaded on phone, but is available for download from Android Market.
Wi-Fi
Increased functionality by enabling Yahoo Email to be sent over a Wi-Fi connection.
Display
Improved International Roaming Warning Message by simplifying user notification so that it only appears on the screen when you move to a new network.
Happening Widget
Improved Happenings Widget to ensure that you receive the latest updates across the social networks you are connected to such as Facebook, MySpace, Twitter.
Calling
Improvements were made to incoming and outgoing call functionality to ensure a more seamless experience
Expanded Language Support for Webtop
Accented character support within Webtop application.
Improved Support for POP/SMTP Email
Support for SMTP outgoing servers that do not require authentication
Improved Exchange Performance
Improved Exchange Email/Calendar/Contacts performance
Click to expand...
Click to collapse
you da man, man!
thanks for the update broseph!

haha no problem. I know some people don't get the update notifications on their phones.
My network speed has increased dramatically both upload and download since installing the update. Now we just need Gingerbread.
Sent from my MB860 using XDA App

[Q] Virus on LG Quantum?

So I need some advice here. My fiance and I have the LG Quantum, and just her phone had some strange symptoms yesterday.
We woke up and saw her phone had some unsuccessfully sent text messages. The messages were sent at 4:15AM (we were both asleep), were sent to strange people (not phone numbers, one of the people it was attempted to be sent to was [email protected], another was @law, another was 77, etc.), and the message was just complete gibberish. The only thing that made some sense was it had a link to urbanspoon.com in it (which is a website that her or I have never used, and there isn't an urbanspoon app on WP7 so it wouldn't be that).
Then once we arrived at work, she had an undeliverable message in her inbox at our corporate exchange mail, and it turns out at 1:30am or so her phone attempted to send some strange gibberish emails too. Here was the contents of the email:
http://m.yahoo.com/?.tsrc=3Dattcf&.intl=3DUS11qp011[:]:-]zq,.=0D=
20=0D,[email protected]=0D,029opw anbzkqzbZ\=0DAs=0DZmlirwyw=0DSent=
lfa=0D,.Afklpysfl,wzowotbz ,wq Z Zmm mwr,. =0DZlawo=0DLaw,2,Qww=0DSwooqaaa.=
llz, , Z,.,l. ,mvzlaapq=0D4qpry,qspqeaaw=0D,#=95"!/ zzw,wpiwyallo=0DOq,peda=
ls s=0D,[email protected],lasm owl0\alwRp0*!22262086l =0D,619lq=0D;-):-( ,ow 910,=0D=
=0D/'sz,p=0D!0202!=0DA m.!! my zls2wzq . K!4!502/!1102,[=A51=
Then also her internet explorer had a bunch of tabs opened that she had never visited. One was an urbanspoon website. Two were the same tab, which was a microsoft recommended apps page, and one was a website attempting to go to wap.cingular.com/wap2. Then there was a shortcut saved to her desktop for one of the microsoft websites.
This is really strange behavior and in all of my searching I haven't been able to find anything? Any suggestions? We are going to hard reset it tonight after saving all of the pictures to the skydrive. I will appreciate any feedback anyone in this great community can provide (and I confirmed, nothing like this has even happened to my phone).
edit -> I doubt it matters, but both her and my phone are running the small security fix version after nodo.
Jason Cook

myrandex said:
edit -> I doubt it matters, but both her and my phone are running the small security fix version after nodo.
Click to expand...
Click to collapse
Didn't even know there was a security update after nodo... Never heard of those symptoms you describe...
I'd be hard resetting... Way too strange to be fixable...

[Help] Focus HW Rev 1.4 not able to update latest mango

I bought focus unlocked from ebay.in. When i check on back side found my focus HW rev is 1.4. I am not able to upgrade my focus to latest mango 7720 even with force zune update. i m stuck on 7392. Please help

For now, you're stuck but AT&T promised an update for 1.4 very soon.
Before anyone else shouts at the moon about this, remember who created the issue, as someone nicely said in the last post here.
Good news is that Focus Mango update for revision 1.4 is scheduled for end of October, which means it's on the way. Read here and here.
Shortly:
rev 1.4(LSI) : Update has not entered the AT&T SPE lab yet; however, Samsung is targeting for 10/17 lab entry and 10/31 TA

Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?

shishirdbhat said:
Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?
Click to expand...
Click to collapse
All carriers have a list of the IMEI of the phones they sold and they share the database with Microsoft. When you connect to Zune, the MS database tells Zune that the phone belongs to carrier X and checks if the carrier has released the update (has given the OK). The carrier updates the database with the IMEIs supposed to get the update.
For a clearer picture, when you connect your phone in Zune it goes like this:
- Zune sends OS/hardware info to "MS Server 1"
- MS server 1 responds: yes there is an update for this OS/hardware
- Zune sends request to "MS server 2": is the phone's IMEI in the carrier allowed database?
- MS server 2 responds. if the answer is yes then you will get the update in Zune.
MS Server 1 checks update availability against hardware/OS
MS Server 2 checks the phone's IMEI against carrier's database
This is why Focus 1.4 update has been delayed by AT&T. MS Server 1 responds yes, there is an update but the carrier database doesn't have the IMEIs.

Thanks a lot for the detailed reply! So, I'll just have to wait till AT&T rolls out the update.
If I could bother you with one more thing - I can access the web marketplace for India, but I can't access it on the phone (it is on version 7392). Is there any workaround on Zune (the registry hack doesn't work anymore) that will get me access to this without Mango update?

shishirdbhat said:
Thanks a lot for the detailed reply! So, I'll just have to wait till AT&T rolls out the update.
If I could bother you with one more thing - I can access the web marketplace for India, but I can't access it on the phone (it is on version 7392). Is there any workaround on Zune (the registry hack doesn't work anymore) that will get me access to this without Mango update?
Click to expand...
Click to collapse
It means that the regional settings on your PC are not set to India. You need to go to "Region and Language" in Control Panel in Windowns 7 (or equivalent) and set the country and related settings to India. It should work after that.

I should have been clearer. I meant I can see that there is an Indian marketplace where I can buy apps in Indian currency, but I can't access it via the phone or Zune. In Zune help section I saw that there is a tab for marketplace but it's missing on mine. All my location settings - laptop, phone and live ID are set to India.
The phone is amazing as it is, without Mango (I installed a 16GB MicroSD card in it) and only the marketplace is missing. That's why I was wondering if there was any workaround like the registry fix to access it.
Thanks!

I think I've read somewhere around the forum that what you ask is not possible but it's not my area, maybe someone else can help you.

Btw, to enable receiving PMs, go to "User CP" and click "Edit Options".
Locate:
Private Messaging
This forum features a private messaging system, which allows members to send messages to one another privately.
If you do not want to send or receive private messages, you may disable the private messaging system.
and tick
"Enable Private Messaging"
(should be the 6th box to tick starting from the top)

shishirdbhat said:
Hi, I too purchased the Samsung Focus from eBay.in. It's HW Rev 1.4 too. It is supposed to be factory unlocked, so how does AT&T come into picture here?
Click to expand...
Click to collapse
Could you please tell me the name of the seller on ebay.in from whom you purchased your Focus? I am planning to purchase one too, and I don't want to end up with rev 1.4.
Thanks.